The Quadrant Hotel & Suites
US$71
/ night
Avg. for October
Prices for The Quadrant Hotel & Suites
Select dates to see prices and availability
US$71
/ night
Avg. for October
Monthly average prices
Nightly prices at The Quadrant Hotel & Suites average US$58 in the cheapest month (June) and US$118 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$94 |
| February | US$113 |
| March | US$105 |
| April | US$75 |
| May | US$72 |
| June | US$58 |
| July | US$69 |
| August | US$65 |
| September | US$66 |
| October | US$71 |
| November | US$118 |
| December | US$72 |
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Oct · US$71
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Most expensive: November (~US$118)
Cheapest: June (~US$58)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Auckland? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Stop by the hotel's restaurant, Quad Kitchen, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Location
With a stay at The Quadrant Hotel & Suites, you'll be centrally located in Auckland, just a 3-minute walk from University of Auckland and 8 minutes by foot from Queen Street Shopping District. This hotel is 0.6 mi (1 km) from Sky Tower and 0.6 mi (1 km) from Queens Wharf.
What's nearby
Albert Park(0.1 Miles)
University of Auckland(0.1 Miles)
High Street(0.3 Miles)
La Cigale Market at Britomart(0.4 Miles)
Queen Street Shopping District(0.4 Miles)
Auckland National Library of New Zealand(0.4 Miles)
ASB Tennis Centre(0.5 Miles)
The Civic Theater(0.5 Miles)
Commercial Bay(0.5 Miles)
Auckland Central City Library(0.6 Miles)
Auckland Domain(0.6 Miles)
Kawakawa Bay(0.6 Miles)
Sky Tower(0.6 Miles)
Spark Arena(0.6 Miles)
Aotea Square(0.6 Miles)
The nearest major airport is Auckland Intl. Airport (AKL)(14 Miles)
Parking
Restaurant
Room service
Valet parking
Tour desk
Dry cleaning
Location
10 Waterloo Quadrant, Auckland, New Zealand
Albert Park (0.1 Miles)
University of Auckland (0.1 Miles)
High Street (0.3 Miles)
La Cigale Market at Britomart (0.4 Miles)
Queen Street Shopping District (0.4 Miles)
Auckland National Library of New Zealand (0.4 Miles)
Room options
7
Deluxe Queen Studio
Room details
1 Large Double Bed
Sleeps 2
237 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Classic One-Bedroom Apartment
Room details
1 Large Double Bed
Sleeps 2
344 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Penthouse Apartment
Room details
1 Extra-Large Double Bed
Sleeps 2
861 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Executive Two-Bedroom Apartment
Room details
2 Double Beds
Sleeps 4
452 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Premier One-Bedroom Apartment
Room details
1 Large Double Bed
Sleeps 2
463 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Premier Two-Bedroom Apartment
Room details
2 Large Double Beds
Sleeps 5
710 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of The Quadrant Hotel & Suites
7.5
Good
Based on 3,681 verified reviews
Who stays here?
Business
16%
Couple
55%
Family
20%
Group
4%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At The Quadrant Hotel & Suites, travellers highlight a central, walkable location and apartment-style rooms with kitchens and views, but note dated decor, variable maintenance, elevator delays, and inconsistent cleanliness and service that can range from helpful to frustrating.
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What guests think
At The Quadrant Hotel & Suites, travellers highlight a central, walkable location and apartment-style rooms with kitchens and views, but note dated decor, variable maintenance, elevator delays, and inconsistent cleanliness and service that can range from helpful to frustrating.
Many value the easy walk to Queen Street, Spark Arena and the waterfront, and rates that can be good for the space provided. Common drawbacks include small bathrooms, maintenance problems with fixtures or in-room laundry, and unstable Wi‑Fi. Facilities like the spa or sauna are sometimes closed, and valet parking is available but can be pricey or inconsistent in practice. Expect a convenient, good‑value base with helpful extras, balanced by trade‑offs in finish and reliability.
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AI-generated summary based on recent guest reviews
Facilities
Kitchenettes and in-room washer/dryers are common, but elevators are often slow or out of service, and the spa/sauna is sometimes closed. Valet parking is available, though pricing and execution can be inconsistent.
Related guest reviews
10
Peter
4 May 2025
·
Stayed 2 nights
Having valet parking was excellent, and nice quiet rooms
Having valet parking was excellent, and nice quiet rooms
10
Rory
9 Jan 2025
·
Stayed 3 nights
Our apartment was perfect for helping us settle into Auckland. The bed was really spacious and very comfy, and the kitchen facilities were exactly what we needed. The washing machine was very useful too! We enjoyed using the gym downstairs, but the sauna and hot tub did not seem to be in use (perhaps they are sometimes though). The location was perfect, really central for just walking into the CBD. We really enjoyed our stay here!
Our apartment was perfect for helping us settle into Auckland. The bed was really spacious and very comfy, and the kitchen facilities were exactly what we needed. The washing machine was very useful too! We enjoyed using the gym downstairs, but the sauna and hot tub did not seem to be in use (perhaps they are sometimes though). The location was perfect, really central for just walking into the CBD. We really enjoyed our stay here!
4
Moya
18 May 2025
·
Stayed 1 night
The valet parking is $60 not $30. Also there was exposed wires in the bedroom
The valet parking is $60 not $30. Also there was exposed wires in the bedroom
4
Ryan
25 Jul 2025
·
Stayed 2 nights
This property appears to be a former run down apartment building where the previous residents had parties all the time. The elevators are the slowest in NZ, wait time can be as long as 10 minutes. The door jams all had serious damage and the bathroom was poorly lit and various repaired tiles in the shower that didn’t match. The carpet needed to be replaced and the furniture had stains all over them. Very dirty kitchen/laundry area with slim to no utensils. The staff was nice and the location is good…honesty that is all that is good. Wouldn’t recommend staying there to anyone.
This property appears to be a former run down apartment building where the previous residents had parties all the time. The elevators are the slowest in NZ, wait time can be as long as 10 minutes. The door jams all had serious damage and the bathroom was poorly lit and various repaired tiles in the shower that didn’t match. The carpet needed to be replaced and the furniture had stains all over them. Very dirty kitchen/laundry area with slim to no utensils. The staff was nice and the location is good…honesty that is all that is good. Wouldn’t recommend staying there to anyone.
6
Deanne
11 Nov 2024
·
Stayed 2 nights
The apartment was clean and tidy. Currently under construction so the lifts were barely operational. Good location. Lack of on site parking
The apartment was clean and tidy. Currently under construction so the lifts were barely operational. Good location. Lack of on site parking
10
Norman
23 Mar 2025
·
Stayed 3 nights
Excellent shower.. powerful and good temperature control. Plus had a clothes washer and kitchen. Unexpected
Excellent shower.. powerful and good temperature control. Plus had a clothes washer and kitchen. Unexpected
10
Amy
17 Jun 2025
·
Stayed 2 nights
Has a washer/dryer, kitchenette, better tv than other places I’ve been to. Comfy bed with warm blankets, good closet space. Shower has a great pressure and lovely smelling body wash. Spa and restaurant with Buffett, great dinner menu at a good price too. I had butter chicken for $16. Reasonable pricing compared to other hotels. Definitely my favourite place to stay.
Has a washer/dryer, kitchenette, better tv than other places I’ve been to. Comfy bed with warm blankets, good closet space. Shower has a great pressure and lovely smelling body wash. Spa and restaurant with Buffett, great dinner menu at a good price too. I had butter chicken for $16. Reasonable pricing compared to other hotels. Definitely my favourite place to stay.
8
Levina - Deborah
30 Jan 2024
·
Stayed 2 nights
Everything was great except the dodgy elevator that would work sometimes or not work and lock you in and turn out the lights. No reply when pushed the alarm button. They are in the process of upgrading them.
Everything was great except the dodgy elevator that would work sometimes or not work and lock you in and turn out the lights. No reply when pushed the alarm button. They are in the process of upgrading them.
8
Christina
4 May 2025
·
Stayed 1 night
Incredibly pleasant reception staff. Clean tidy but compact rooms. Proximity was close to everywhere we wanted to walk. Not that we wanted to use them but sauna and spa didn’t look to be operating. Will stay again for short term visits to Auckland.
Incredibly pleasant reception staff. Clean tidy but compact rooms. Proximity was close to everywhere we wanted to walk. Not that we wanted to use them but sauna and spa didn’t look to be operating. Will stay again for short term visits to Auckland.
8
Coreena
3 Mar 2024
·
Stayed 2 nights
A really cool and convenient little apartment. Had everything we needed including a washer/dryer. Bedroom and living area decent sized but bathroom very small and compact. Still manageable. Doing maintenance on the lift so there would often be a wait to use it. Charged $35 for parking (which I knew about), except our car was parked opposite the driveway about 20m to the side of the hotel, not undercover, and when we checked out they just gave us the keys to get ourselves so not really sure what we paid for. Other than that, enjoyed the stay.
A really cool and convenient little apartment. Had everything we needed including a washer/dryer. Bedroom and living area decent sized but bathroom very small and compact. Still manageable. Doing maintenance on the lift so there would often be a wait to use it. Charged $35 for parking (which I knew about), except our car was parked opposite the driveway about 20m to the side of the hotel, not undercover, and when we checked out they just gave us the keys to get ourselves so not really sure what we paid for. Other than that, enjoyed the stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: several guests found dirty rooms, mould, stains or pests, while others reported tidy, well-kept stays. Housekeeping can miss services or supplies.
Related guest reviews
2
SUMMIT
26 Sept 2025
·
Stayed 4 nights
Dirty bed sheets, no house keeping for days until you ask. Reception had no knowledge of surroundings areas. Spa and sauna not working. We left our stuff at hotel and they didn’t find for us and most likely chucked in a bin. Our sheets were stained . Never recommend anyone for this hotel.
Dirty bed sheets, no house keeping for days until you ask. Reception had no knowledge of surroundings areas. Spa and sauna not working. We left our stuff at hotel and they didn’t find for us and most likely chucked in a bin. Our sheets were stained . Never recommend anyone for this hotel.
6
Shane
11 Apr 2023
·
Stayed 1 night
On arrival the staff were only interested in getting us checked in, only a number really and it wasn't as if they were busy! The room was sufficient for what we needed for 1 night stay, but as we opened the door to enter all we could smell was curry, it lingered the whole time of our stay. A crock roach ran across the bench but I wasn't quick enough to take a picture it went behind the fridge. Lucky I took my hair dryer as there wasn't one in the room. The bed was comfortable for one night stay. Air con was not working efficiently. The shower was very good, but sighted mould on the tiles. Wall had been painted but they "forgot" to take the TV down to paint behind the TV lol
On arrival the staff were only interested in getting us checked in, only a number really and it wasn't as if they were busy! The room was sufficient for what we needed for 1 night stay, but as we opened the door to enter all we could smell was curry, it lingered the whole time of our stay. A crock roach ran across the bench but I wasn't quick enough to take a picture it went behind the fridge. Lucky I took my hair dryer as there wasn't one in the room. The bed was comfortable for one night stay. Air con was not working efficiently. The shower was very good, but sighted mould on the tiles. Wall had been painted but they "forgot" to take the TV down to paint behind the TV lol
2
Megan
9 Apr 2023
·
Stayed 2 nights
Room was not cleaned, toe nail clippings on floor, empty bottles and toilet paper under bed, shower was dirty and no body wash available, bed was extremely uncomfortable. Over charged us and will not refund money. Overall unpleasant stay
Room was not cleaned, toe nail clippings on floor, empty bottles and toilet paper under bed, shower was dirty and no body wash available, bed was extremely uncomfortable. Over charged us and will not refund money. Overall unpleasant stay
6
Izzy
10 Feb 2025
·
Stayed 2 nights
Great location, staff were friendly and helpful, cleanliness of the shower wasn’t great.
Great location, staff were friendly and helpful, cleanliness of the shower wasn’t great.
2
Mandeep
1 Apr 2025
·
Stayed 3 nights
Terrible hotel, not recommended anyone, very dirty, shower door broken, dirty floor, not providing with things you keep on asking. giving them zero star
Terrible hotel, not recommended anyone, very dirty, shower door broken, dirty floor, not providing with things you keep on asking. giving them zero star
4
Urara
6 Jun 2023
·
Stayed 2 nights
The room was dirty. The first, the rubbish bin was on the toilet. Body wash was empty. Cup is not enough. Bed sheets were not clean. Finally I found a few cockroaches. I tried to change my room. But reception said today was fully booked so tomorrow is okay. But they didn’t do anything for us.
The room was dirty. The first, the rubbish bin was on the toilet. Body wash was empty. Cup is not enough. Bed sheets were not clean. Finally I found a few cockroaches. I tried to change my room. But reception said today was fully booked so tomorrow is okay. But they didn’t do anything for us.
2
Claudia
14 Oct 2024
·
Stayed 3 nights
The room was dirty. In the wardrobe is a white pages from 2021 the plastic cover is falling apart. Bathroom was terrible. Soap dispenser had fallen of the wall and was just left on the side of the sink. Body wash empty. There was still tooth paste spit from last person. When I said something I was told , that is not that bad. They are fully booked and nothing could be done. And the woman was putting words in my mouth. I felt so disrespected. As a single woman travelling I was made feel very unwelcome.
The room was dirty. In the wardrobe is a white pages from 2021 the plastic cover is falling apart. Bathroom was terrible. Soap dispenser had fallen of the wall and was just left on the side of the sink. Body wash empty. There was still tooth paste spit from last person. When I said something I was told , that is not that bad. They are fully booked and nothing could be done. And the woman was putting words in my mouth. I felt so disrespected. As a single woman travelling I was made feel very unwelcome.
10
Lesley
17 Dec 2025
·
Stayed 2 nights
Reception staff were wonderful, helpful and very patient. Room was very clean and location was excellent
Reception staff were wonderful, helpful and very patient. Room was very clean and location was excellent
4
David
17 Sept 2023
·
Stayed 1 night
While the location of the property was useful for us on a single night stop between flights, the quality was a let down. There were stains on the couch, stains on the carpet, stains on the headboard, stains on the curtains. There were no towels in the room, and a big bag of what looked like soiled linen sitting in front of one of the elevator doors on the 9th floor. The bed was comfortable, the included breakfast was good and the staff were friendly, but I wouldn't stay here again.
While the location of the property was useful for us on a single night stop between flights, the quality was a let down. There were stains on the couch, stains on the carpet, stains on the headboard, stains on the curtains. There were no towels in the room, and a big bag of what looked like soiled linen sitting in front of one of the elevator doors on the 9th floor. The bed was comfortable, the included breakfast was good and the staff were friendly, but I wouldn't stay here again.
6
Allarna
22 Jun 2025
·
Stayed 2 nights
Hospitality was good room not so good Tolite seat would not stay up so i was having to hold for my son the room was smelly like never aired and dusty we all got sick. However they tried to accommodate us and gave us option of another room which was kind. Also a big black full rubbish bag was left by the lifs for like 24hours yuck was there when we arrived at 4pm and still there folowing afternoon. I told them.
Hospitality was good room not so good Tolite seat would not stay up so i was having to hold for my son the room was smelly like never aired and dusty we all got sick. However they tried to accommodate us and gave us option of another room which was kind. Also a big black full rubbish bag was left by the lifs for like 24hours yuck was there when we arrived at 4pm and still there folowing afternoon. I told them.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from compact studios to spacious apartments with views, but many feel dated and need maintenance; bathrooms are often small, and fixtures, air-con, TVs or laundry machines can fail. Wi‑Fi reliability varies.
Related guest reviews
6
Robyn
15 Apr 2023
·
Stayed 2 nights
Room was nice pity bed was very uncomfortable and hard lovely being able to see water from room toilet and shower very small
Room was nice pity bed was very uncomfortable and hard lovely being able to see water from room toilet and shower very small
10
Michele
27 Feb 2025
·
Stayed 4 nights
The appartment was really roomy and perfect for us as family (5 person). We got a very nice room with a top view over the city and a little bit from the harbour. Location is perfect and a lot of places can be accessed by a short walk (10-20min).
The appartment was really roomy and perfect for us as family (5 person). We got a very nice room with a top view over the city and a little bit from the harbour. Location is perfect and a lot of places can be accessed by a short walk (10-20min).
8
Arush
14 Mar 2023
·
Stayed 1 night
This hotel was very central and easy to get around the CBD. Quite a spacious suite (with the kitchenette and dining area). However, it felt more 'old' in person, and the bathroom was claustrophobic. Overall enjoyed my stay, and good value for money
This hotel was very central and easy to get around the CBD. Quite a spacious suite (with the kitchenette and dining area). However, it felt more 'old' in person, and the bathroom was claustrophobic. Overall enjoyed my stay, and good value for money
4
Paramveer
12 Apr 2025
·
Stayed 1 night
The WiFi was terrible. Room kitchen drawers were screwed. Air conditioning was sounding like generators. Bathroom exhaust was not working. On Expedia and on hotly website the good pictures were mixed to sell this room. No good hotel and misleading advertising.
The WiFi was terrible. Room kitchen drawers were screwed. Air conditioning was sounding like generators. Bathroom exhaust was not working. On Expedia and on hotly website the good pictures were mixed to sell this room. No good hotel and misleading advertising.
4
Mau
28 Apr 2025
·
Stayed 3 nights
TV did not link on internet so couldn't connect. staff didnt fix which they told me they would. Shower door broken 😫
TV did not link on internet so couldn't connect. staff didnt fix which they told me they would. Shower door broken 😫
6
Catherine
12 Oct 2024
·
We had a one bedroom apartment, which was very nice and had a great view. A few niggles though. 1. I tried to do some washing and the dryer didn’t work, leaving us with wet clothes. 2. The door between the bedroom and sitting area didn’t close. 3. There were no plugs in either sink.
We had a one bedroom apartment, which was very nice and had a great view. A few niggles though. 1. I tried to do some washing and the dryer didn’t work, leaving us with wet clothes. 2. The door between the bedroom and sitting area didn’t close. 3. There were no plugs in either sink.
2
Liza
4 Jul 2025
·
Stayed 1 night
I chose this property for its location and price. Great location, and it's cheap, but I expect to be given what they are advertising and I did not. The room was in very poor condition. The bed and linen were great, but everything seemed broken or not working. Heat pump (aircon) didn't work and was old. It whirred and tried to start then stopped. The bathroom exhaust fan did not work. The shower head dripped all night. The phone was strangely unplugged from the wall socket. And when I plugged it in to the wall to get reception, she informed me that no one was able to help. I rang again and there was no answer. The Tv remote had no batteries and the concierge was not able to come to my room to sort these things out. So, I used the batteries from the aircon remote but still the tv didn't work. The bathroom cupboard was falling off its hinges and wouldn't close properly. It took many trips down to the front desk to try and fix the situation, but all to no avail. I suggested another room and she said there was none available. I said I wanted a refund, she said no refund policy. 2 hours later she found me another room, which I could not access, the door lock was faulty. She was required to come up and use her computer on the lock. The new room was refurbished, new appliances. Bed was good, linen fresh. Everything seemed to work, until I wanted to watch Netflix which said there was a connection problem. If all you want is a bed & shower, then that is what you are paying for.
I chose this property for its location and price. Great location, and it's cheap, but I expect to be given what they are advertising and I did not. The room was in very poor condition. The bed and linen were great, but everything seemed broken or not working. Heat pump (aircon) didn't work and was old. It whirred and tried to start then stopped. The bathroom exhaust fan did not work. The shower head dripped all night. The phone was strangely unplugged from the wall socket. And when I plugged it in to the wall to get reception, she informed me that no one was able to help. I rang again and there was no answer. The Tv remote had no batteries and the concierge was not able to come to my room to sort these things out. So, I used the batteries from the aircon remote but still the tv didn't work. The bathroom cupboard was falling off its hinges and wouldn't close properly. It took many trips down to the front desk to try and fix the situation, but all to no avail. I suggested another room and she said there was none available. I said I wanted a refund, she said no refund policy. 2 hours later she found me another room, which I could not access, the door lock was faulty. She was required to come up and use her computer on the lock. The new room was refurbished, new appliances. Bed was good, linen fresh. Everything seemed to work, until I wanted to watch Netflix which said there was a connection problem. If all you want is a bed & shower, then that is what you are paying for.
10
Paul
21 May 2025
·
Stayed 2 nights
Excellent location, spacious and comfortable rooms.
Excellent location, spacious and comfortable rooms.
6
Dale
19 May 2025
·
Stayed 1 night
The weekend stay was as always very good but just with one exception this time - we were in room 2004 (in on 17th and out on 18th May) and the shower was completely blocked. Two quick showers of 3 minutes each before the shower overflowed onto the bathroom floor. Definitely a one off random event and we notified reception.
The weekend stay was as always very good but just with one exception this time - we were in room 2004 (in on 17th and out on 18th May) and the shower was completely blocked. Two quick showers of 3 minutes each before the shower overflowed onto the bathroom floor. Definitely a one off random event and we notified reception.
10
Anna
18 May 2025
·
Stayed 3 nights
Great room and harbour view
Great room and harbour view
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many describe friendly, accommodating staff and smooth check-in, while others report long queues, poor after-hours support or unhelpful responses.
Related guest reviews
10
Bruce
19 May 2023
·
Stayed 9 nights
Great Staff& Very Obliging
Great Staff& Very Obliging
4
Nicola
25 Jun 2023
·
Stayed 1 night
It took us 50 minutes to check in. Only two people checking people in we were queuing for ages. Then there was only one elevator working. There was 15 people waiting to use them. One of the people that was with us, there room wasn’t ready till 4.30 and we had to be down at the viaduct at 5. This morning there was nowhere for us to sit and have breakfast. Ques of people again. It was a very disappointing stay for us and our whole group.
It took us 50 minutes to check in. Only two people checking people in we were queuing for ages. Then there was only one elevator working. There was 15 people waiting to use them. One of the people that was with us, there room wasn’t ready till 4.30 and we had to be down at the viaduct at 5. This morning there was nowhere for us to sit and have breakfast. Ques of people again. It was a very disappointing stay for us and our whole group.
8
Amy
24 Jun 2025
·
Stayed 1 night
Great property to stay away from home. Very cozy, perfect location. So many beautiful shops with a lot of unique things, good bars and restaurants. Pool hall and laser tag close by. Beautiful rooms, this is my 3rd time staying here. Only downfall is checking in after-hours, had issues trying to get inside. Communication wasn't there. I waited outside for a bit then someone let me in who was going out and I sat inside waiting for someone then finally realised there was an envelope with my name on it on the table along with others. The after-hours call centre didn't seem to tell me any of this and they said someone will come see me soon. Noone did.
Great property to stay away from home. Very cozy, perfect location. So many beautiful shops with a lot of unique things, good bars and restaurants. Pool hall and laser tag close by. Beautiful rooms, this is my 3rd time staying here. Only downfall is checking in after-hours, had issues trying to get inside. Communication wasn't there. I waited outside for a bit then someone let me in who was going out and I sat inside waiting for someone then finally realised there was an envelope with my name on it on the table along with others. The after-hours call centre didn't seem to tell me any of this and they said someone will come see me soon. Noone did.
6
Amy
13 May 2023
·
Stayed 1 night
Area was nice, view from room was good and our room and the location met all our expectations and requirements. On check-in, we weren't checked in thoroughly. The girl on the desk took our belongings. She arranged our valet ticket but proceeded to check in the next occupants in line before taking our car keys leading to us waiting with a confused staff member wanting to know what stage of the booking we were at until she stopped what she was doing to then take our keys. I had informed her we were needing to be at the airport early the following morning and was told that would be fine and just to ring reception around 5-10 minutes before we would need the car. In the morning my partner phoned reception 15 minutes prior to us needing the car to ensure plenty of time. There was no answer at reception so he had to leave our room to go down there to find no one available for some time. He informed the staff member he'd be trying to phone, then asked for our car to be brought around, now we were in a hurry. He came back to the room and we went downstairs to check out about 5 minutes later only to be told our car wasn't there because the staff member couldn't drive a manual. My partner then had to run with the staff member to retrieve our car and after performing a 14-point turn was able to get it out of the space our car had been wedged into. Our trip to the airport was then highly stressful despite us being organised with our timeframe. It really took the shine off our trip :(
Area was nice, view from room was good and our room and the location met all our expectations and requirements. On check-in, we weren't checked in thoroughly. The girl on the desk took our belongings. She arranged our valet ticket but proceeded to check in the next occupants in line before taking our car keys leading to us waiting with a confused staff member wanting to know what stage of the booking we were at until she stopped what she was doing to then take our keys. I had informed her we were needing to be at the airport early the following morning and was told that would be fine and just to ring reception around 5-10 minutes before we would need the car. In the morning my partner phoned reception 15 minutes prior to us needing the car to ensure plenty of time. There was no answer at reception so he had to leave our room to go down there to find no one available for some time. He informed the staff member he'd be trying to phone, then asked for our car to be brought around, now we were in a hurry. He came back to the room and we went downstairs to check out about 5 minutes later only to be told our car wasn't there because the staff member couldn't drive a manual. My partner then had to run with the staff member to retrieve our car and after performing a 14-point turn was able to get it out of the space our car had been wedged into. Our trip to the airport was then highly stressful despite us being organised with our timeframe. It really took the shine off our trip :(
8
Christine
19 Aug 2025
·
Stayed 1 night
A great place to stay, right next to the Pullman. Clean and comfy. I only stayed for an overnight but the check in and check out were both speedily done.
A great place to stay, right next to the Pullman. Clean and comfy. I only stayed for an overnight but the check in and check out were both speedily done.
10
Lesley
17 Dec 2025
·
Stayed 2 nights
Reception staff were wonderful, helpful and very patient. Room was very clean and location was excellent
Reception staff were wonderful, helpful and very patient. Room was very clean and location was excellent
10
Amy
27 Jul 2025
·
Stayed 1 night
Always a pleasure. Staff and security and lovely
Always a pleasure. Staff and security and lovely
6
Mei Huang
4 Oct 2025
·
Stayed 5 nights
Every time I called the reception for help (check leakages from washer) or bring something (clothes hangers, towels) to my room, the staff at the reception will tell me he/she is the only person at the reception and is very busy at that moment, hence, could not attend to me. He/she would ask if I could go down to the reception to pick up things I needed myself. When I’m at the reception, there were no other guests and I’m not sure what the staff was “busy with”. They also took very long to pick up calls when I called them. WiFi in the room was very unstable. It was raining heavily one day and I asked if I could borrow an umbrella. The staff asked for my room number and then told me I couldn’t borrow the umbrella since I was staying there?!?! I was puzzled! I asked if they only loan the umbrella to non guests! She then told me to pay AUD20 fo borrow an umbrella. What? I wanted to borrow, not buy an umbrella!
Every time I called the reception for help (check leakages from washer) or bring something (clothes hangers, towels) to my room, the staff at the reception will tell me he/she is the only person at the reception and is very busy at that moment, hence, could not attend to me. He/she would ask if I could go down to the reception to pick up things I needed myself. When I’m at the reception, there were no other guests and I’m not sure what the staff was “busy with”. They also took very long to pick up calls when I called them. WiFi in the room was very unstable. It was raining heavily one day and I asked if I could borrow an umbrella. The staff asked for my room number and then told me I couldn’t borrow the umbrella since I was staying there?!?! I was puzzled! I asked if they only loan the umbrella to non guests! She then told me to pay AUD20 fo borrow an umbrella. What? I wanted to borrow, not buy an umbrella!
2
Mikaela
7 Mar 2025
·
Stayed 2 nights
Terrible service. We had a room booked for 3 people. We arrived and was only made up for 2 people. We tried to call down to reception but unable to dial out. We went down stairs to collect bedding, took them a good half hour to get a blanke, 1 sheet, and a small pillow. Advised the staff member I needed a pillow case for the pillow but this was a big problem to get it. No duvet cover on the duvet and wouldn’t give me one. Was provided only one sheet even when I asked for another to use as a top sheet. So I had 1 sheet under me to put on a tiny uncomfortable couch, a duvet on top of me with no cover, and a very small pillow case with no cover. The room only had 2 of each kitchen item (plates, knives and forks etc) even though we paid for 3 people. When we checked out, got over charged for room service and then was made to feel like we were lying criminals when we asked about the charges they were making us pay, after half a hour and a very unprofessional argument in the reception area, we finally got charged for what we had actually ordered. Will never go back, really terrible service. Can tell money was spent in the foyer area to make it look beautiful but the rooms were not good.
Terrible service. We had a room booked for 3 people. We arrived and was only made up for 2 people. We tried to call down to reception but unable to dial out. We went down stairs to collect bedding, took them a good half hour to get a blanke, 1 sheet, and a small pillow. Advised the staff member I needed a pillow case for the pillow but this was a big problem to get it. No duvet cover on the duvet and wouldn’t give me one. Was provided only one sheet even when I asked for another to use as a top sheet. So I had 1 sheet under me to put on a tiny uncomfortable couch, a duvet on top of me with no cover, and a very small pillow case with no cover. The room only had 2 of each kitchen item (plates, knives and forks etc) even though we paid for 3 people. When we checked out, got over charged for room service and then was made to feel like we were lying criminals when we asked about the charges they were making us pay, after half a hour and a very unprofessional argument in the reception area, we finally got charged for what we had actually ordered. Will never go back, really terrible service. Can tell money was spent in the foyer area to make it look beautiful but the rooms were not good.
6
vanessa
14 Dec 2023
·
Stayed 2 nights
Check in didn’t feel welcoming or friendly
Check in didn’t feel welcoming or friendly
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AI-generated summary based on recent guest reviews
Location
Central, walkable base near Queen Street, Spark Arena and the waterfront; some note the return walk is uphill. Handy for events and hospital visits.
Related guest reviews
8
Evangeline
14 Mar 2025
·
Stayed 2 nights
So convenient to downtown. Great stay.
So convenient to downtown. Great stay.
10
Paul
30 Aug 2025
·
Stayed 3 nights
Walkable to all the places we wanted to visit. Great price for the quality of accommodation.
Walkable to all the places we wanted to visit. Great price for the quality of accommodation.
10
Kim
27 Apr 2024
·
Stayed 1 night
Very convenient for our, just a 8min walk to Spark Arena. Would highly recommend.
Very convenient for our, just a 8min walk to Spark Arena. Would highly recommend.
8
Charles
12 Dec 2023
·
Stayed 2 nights
Pretty solid 3 star property. We liked the location, you're up on a hill but very close to the harbor and downtown. Few options at the bottom of the hill and they are much more expensive.
Pretty solid 3 star property. We liked the location, you're up on a hill but very close to the harbor and downtown. Few options at the bottom of the hill and they are much more expensive.
10
Fiona
25 Aug 2025
·
Stayed 3 nights
Great location - so handy to the CBD but without the usual inner city street noise. Well-appointed no-fuss room. An affordable option. Would stay again.
Great location - so handy to the CBD but without the usual inner city street noise. Well-appointed no-fuss room. An affordable option. Would stay again.
10
Tracey
3 Dec 2025
·
Stayed 1 night
Clean spacious accomodation, great for 3 of us. (Premiere 2 bedroom apt). Great location for Spark Arena.
Clean spacious accomodation, great for 3 of us. (Premiere 2 bedroom apt). Great location for Spark Arena.
8
Katherine
27 Mar 2025
·
Stayed 2 nights
Easy and convenient location to the CBD.
Easy and convenient location to the CBD.
10
Ruthie
24 Nov 2025
·
Stayed 2 nights
Convenient location
Convenient location
8
Ruth
7 Nov 2025
·
Stayed 1 night
Great view from room . In area of event travelling for. Close to Queen Street.
Great view from room . In area of event travelling for. Close to Queen Street.
10
Marilyn
22 Mar 2025
·
Stayed 1 night
Pretty central to the Viaduct, Ferry Building and Uni of Auckland etc. We had a view of the Sky Tower amongst other buildings. Rooms were good and bed was comfy. They let us chrck in early without fees (front desk specifically pointed this out). On a bit if a hill so need to be okay with the dlope. Amenities were good and US traveller liked they had creamer!
Pretty central to the Viaduct, Ferry Building and Uni of Auckland etc. We had a view of the Sky Tower amongst other buildings. Rooms were good and bed was comfy. They let us chrck in early without fees (front desk specifically pointed this out). On a bit if a hill so need to be okay with the dlope. Amenities were good and US traveller liked they had creamer!
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AI-generated summary based on recent guest reviews
Dining
On-site restaurant and bar offer decent value for some, with happy hour and inexpensive meals, but breakfast and food quality are mixed—ranging from good to basic, repetitive or limited. Room service is available.
Related guest reviews
8
Patricia
7 Mar 2025
·
Stayed 2 nights
The contintental breakfast for $25 seemed a bit pricey, compared to the dinner $15.
The contintental breakfast for $25 seemed a bit pricey, compared to the dinner $15.
10
Barbara
11 Dec 2023
·
Stayed 1 night
What a surprise to get a room upgrade. Lovely view. We enjoy staying in this hotel. The restaurant offerings are average but in all the hotel is unpretentious and comfortable.
What a surprise to get a room upgrade. Lovely view. We enjoy staying in this hotel. The restaurant offerings are average but in all the hotel is unpretentious and comfortable.
6
jan
27 Mar 2025
·
Stayed 5 nights
Billeder på nettet så meget fine ud- men realiteten var nu et helt andet. Sengen var blød, TV virkede ikke de sidste 2 dage. Køkkenet var slidt og har haft sine bedre dage. Der var relativt mørkt på badeværelset selvom lyst var tændt. Internettet var mega langsom, og man hoppede tit af, så man skulle logge sig ind igen. Morgenmaden var så tilfældigt god og personalet var smilende og flinke.
Billeder på nettet så meget fine ud- men realiteten var nu et helt andet. Sengen var blød, TV virkede ikke de sidste 2 dage. Køkkenet var slidt og har haft sine bedre dage. Der var relativt mørkt på badeværelset selvom lyst var tændt. Internettet var mega langsom, og man hoppede tit af, så man skulle logge sig ind igen. Morgenmaden var så tilfældigt god og personalet var smilende og flinke.
10
Hilton
31 May 2023
·
Stayed 1 night
enjoyed our stay.Thought the breakfast could have had wider options.
enjoyed our stay.Thought the breakfast could have had wider options.
6
kathryn
20 Nov 2023
·
Stayed 2 nights
I really enjoyed the Spa and the Room was fine for me, but the shower space is quite small, also very limited crockery and utensils. In addition, not having the Restaurant/Bar/Spa open through the lunchtime period was slightly inconvenient. Overall a good stay for the price.
I really enjoyed the Spa and the Room was fine for me, but the shower space is quite small, also very limited crockery and utensils. In addition, not having the Restaurant/Bar/Spa open through the lunchtime period was slightly inconvenient. Overall a good stay for the price.
10
Barbara
5 May 2024
·
Stayed 1 night
We like staying here. The room rates are very affordable. The furnishings are dated but the rooms are very clean. The staff at the bar and restaurant are so polite and go out of their way to please. The food is great, not gourmet but better than home cooked. Great Happy Hour Beer Prices.
We like staying here. The room rates are very affordable. The furnishings are dated but the rooms are very clean. The staff at the bar and restaurant are so polite and go out of their way to please. The food is great, not gourmet but better than home cooked. Great Happy Hour Beer Prices.
10
Amy
17 Jun 2025
·
Stayed 2 nights
Has a washer/dryer, kitchenette, better tv than other places I’ve been to. Comfy bed with warm blankets, good closet space. Shower has a great pressure and lovely smelling body wash. Spa and restaurant with Buffett, great dinner menu at a good price too. I had butter chicken for $16. Reasonable pricing compared to other hotels. Definitely my favourite place to stay.
Has a washer/dryer, kitchenette, better tv than other places I’ve been to. Comfy bed with warm blankets, good closet space. Shower has a great pressure and lovely smelling body wash. Spa and restaurant with Buffett, great dinner menu at a good price too. I had butter chicken for $16. Reasonable pricing compared to other hotels. Definitely my favourite place to stay.
10
Portia
19 Oct 2023
·
Stayed 4 nights
I enjoyed my stay The room was just right clean and well maintained Restaurant food was delicious and abundance Staff fabulous Thank you everyone
I enjoyed my stay The room was just right clean and well maintained Restaurant food was delicious and abundance Staff fabulous Thank you everyone
8
Peter
5 Feb 2025
·
Stayed 1 night
Its not in the most accessible location for Auckland CBD- it requires a bt of a walk and the return is uphill. But in its favour are the fairly reasonable rates. The Indian restaurant downstairs is very reasonable and the buffet breakfast was good value. For a single night in Auckland I'd recommend it. You could spend easily double this and be closer to Queen St but is it worth it?
Its not in the most accessible location for Auckland CBD- it requires a bt of a walk and the return is uphill. But in its favour are the fairly reasonable rates. The Indian restaurant downstairs is very reasonable and the buffet breakfast was good value. For a single night in Auckland I'd recommend it. You could spend easily double this and be closer to Queen St but is it worth it?
6
Ama
10 Jan 2025
·
Stayed 7 nights
There's no flexibility or good service. Not customer friendly. Dame breakfast every morning no creativity or variety.
There's no flexibility or good service. Not customer friendly. Dame breakfast every morning no creativity or variety.
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AI-generated summary based on recent guest reviews
8
Jodie
3 weeks ago
·
Stayed 2 nights
Tidy, clean and comfortable. Bed needed more blankets as we were cold snd maybe an underlay as it wasn't overly comfortable. Bathroom was tiny and smelt like sewage. Needed better lighting for makeup!!! Super friendly staff and great valet parking. Would recommend!
Tidy, clean and comfortable. Bed needed more blankets as we were cold snd maybe an underlay as it wasn't overly comfortable. Bathroom was tiny and smelt like sewage. Needed better lighting for makeup!!! Super friendly staff and great valet parking. Would recommend!
10
Leisy
12 Aug 2026
·
Stayed 3 nights
Great location. Friendly staff and rooms were clean.
Great location. Friendly staff and rooms were clean.
4
Peng
29 Jul 2026
·
Stayed 1 night
Travelling around the world, this hotel has the most complicated and illogical process for security bond refund. Staff is not helpful, wasting a lot of time. Manager promised to ring back, but never happened. Wouldn't say the room is very clean either. Location is great though...not coming back any more.
Travelling around the world, this hotel has the most complicated and illogical process for security bond refund. Staff is not helpful, wasting a lot of time. Manager promised to ring back, but never happened. Wouldn't say the room is very clean either. Location is great though...not coming back any more.
6
Shona
16 Jul 2026
·
Stayed 3 nights
the staff were exceptional they went the extra mile I had chosen this hotel because of the in room cooking washing machine the airconditioner squealed all night the washing machine in my room broke down half way through my stay so all the clothing I needed for a meeting in Akld were wet - long story short I bought new clothes something definitely unplanned.. however the staff really worked hard to fix the washer to no avail- even as far as offering to take my washing and drying them the staff were amazing
the staff were exceptional they went the extra mile I had chosen this hotel because of the in room cooking washing machine the airconditioner squealed all night the washing machine in my room broke down half way through my stay so all the clothing I needed for a meeting in Akld were wet - long story short I bought new clothes something definitely unplanned.. however the staff really worked hard to fix the washer to no avail- even as far as offering to take my washing and drying them the staff were amazing
10
Elizabeth
14 Jul 2026
·
Stayed 3 nights
Hotel was in good location. Staff was super friendly and helpful. Food was very good.
Hotel was in good location. Staff was super friendly and helpful. Food was very good.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
FAQs about The Quadrant Hotel & Suites
Is parking available at the property?
Parking is available on-site, with valet parking offered for a fee of NZD 40 per night, which includes in/out privileges. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately NZD 40 for adults and NZD 20 for children.
Does the property allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available for a fee of NZD 36 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility features are not mentioned.
Where is the property located in relation to key landmarks?
The property is centrally located in Auckland, just a 3-minute walk from the University of Auckland and 12 minutes by foot from Sky Tower. It is also close to several attractions such as Albert Park (0.2 km), Auckland Art Gallery (0.5 km), and Spark Arena (0.6 km).
What are the policies for guests staying with children?
One child aged 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of NZD 25 per night, and rollaway beds can be provided for a fee of NZD 35 per night. Advance request or confirmation may be required for these amenities.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 69.00795344581603USD
- 2026-10-23: 117.93965396423339USD
- 2026-10-24: 226.7222283665466USD
- 2026-10-25: 119.717277987442USD
- 2026-10-26: 80.6815275527191USD
- 2026-10-27: 67.03156828086853USD
- 2026-10-28: 137.52560545021055USD
- 2026-10-29: 126.74186586799621USD
- 2026-10-30: 191.12350806381224USD
- 2026-10-31: NO DATA
- 2026-11-01: 97.55427693473816USD
- 2026-11-02: 80.2791964629364USD
- 2026-11-03: 87.01636832252501USD
- 2026-11-04: 116.35392869369505USD
- 2026-11-05: 142.23369207717894USD
- 2026-11-06: 161.10868465377806USD
- 2026-11-07: 258.1057818017578USD
- 2026-11-08: 143.08399513366697USD
- 2026-11-09: 84.8966773070526USD
- 2026-11-10: 98.91931051094055USD
- 2026-11-11: 98.76643838737488USD
- 2026-11-12: 101.49914952758789USD
- 2026-11-13: 135.16366012138366USD
- 2026-11-14: 155.18565568084716USD
- 2026-11-15: 102.85411199165344USD
- 2026-11-16: 70.39772841602326USD
- 2026-11-17: 100.07227744041442USD
- 2026-11-18: 85.83981086105346USD
- 2026-11-19: 115.77150695213317USD
- 2026-11-20: 147.1550518307495USD
- 2026-11-21: 106.44486135009765USD
- 2026-11-22: 65.08295354450226USD
- 2026-11-23: 87.11102993133544USD
- 2026-11-24: 144.56947133895872USD
- 2026-11-25: 87.58082977149962USD
- 2026-11-26: 82.58486506744384USD
- 2026-11-27: 125.79674718399048USD
- 2026-11-28: 129.98167504531858USD
- 2026-11-29: 74.08523147071838USD
- 2026-11-30: 59.075295570220945USD
- 2026-12-01: 176.67313068344114USD
- 2026-12-02: 90.55541873489379USD
- 2026-12-03: 86.71052139625549USD
- 2026-12-04: 135.23236102142332USD
- 2026-12-05: 192.51061765472411USD
- 2026-12-06: 132.16845832099912USD
- 2026-12-07: 64.94277512939453USD
- 2026-12-08: 73.97428666191101USD
- 2026-12-09: 67.07549356052398USD
- 2026-12-10: 72.16037411994934USD
- 2026-12-11: 96.6821716745758USD
- 2026-12-12: 143.3150659775543USD
- 2026-12-13: 108.76503338287353USD
- 2026-12-14: 69.9377173203659USD
- 2026-12-15: 69.86504188201904USD
- 2026-12-16: 87.50513813346862USD
- 2026-12-17: 163.84826673965452USD
- 2026-12-18: 97.24394635276794USD
- 2026-12-19: 103.81634386535644USD
- 2026-12-20: 114.25843572845459USD
- 2026-12-21: 64.23386980278015USD
- 2026-12-22: 61.10768792675018USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: NZD 250.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately NZD 40 for adults and NZD 20 for children
- Airport shuttle fee: NZD 36 per person (one-way)
- Airport shuttle fee per child: NZD 36 (one-way)
- Covered valet parking fee: NZD 40 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: NZD 25.0 per night
- Rollaway bed fee: NZD 35.0 per night
- Credit card charges are subject to a surcharge of 3.15 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Room service
Valet parking
Tour desk
Dry cleaning
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
General
Room service
Restaurant
Non-smoking rooms
Sauna
Family room
Parking
Parking
Valet parking
Parking Onsite
Activities
Fitness Center (nearby)
Internet
Free wi-fi