Is parking available at the property?

Complimentary parking is available for guests, with limited on-site parking options.

Is breakfast offered at the hotel?

Breakfast is not provided at the hotel.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 14:00 and ends at 23:59. Check-out time is at 10:00. Late check-out may be available for a fee of AUD 40.00, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located?

The property is centrally located in Cairns Central Business District, near the beach and key attractions such as the Esplanade Lagoon and Cairns Performing Arts Centre.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and includes a children's pool.

What are the hotel's policies regarding children?

Children are allowed at the property. However, extra-person charges may apply, and the hotel recommends contacting them prior to arrival to confirm suitable accommodations.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of AUD 40.00 per night. Cribs are not available. Advance request for rollaway beds is recommended.

Mantra Esplanade Hotel in Cairns

Average nightly price at Mantra Esplanade by month, last 12 months (USD)
Month	Average price
January	$137
February	$137
March	$138
April	$157
May	$170
June	$193
July	$252
August	$251
September	$205
October	$186
November	$160
December	$153

What guests think

Across recent reviews of Mantra Esplanade, travellers repeatedly praise the exceptionally central Esplanade location near the lagoon, marina and restaurants, while feedback on rooms and upkeep is mixed, noting spacious layouts but dated fittings and intermittent maintenance issues.

Staff are frequently described as friendly and helpful, though several guests report missteps such as key or lock problems, unresponsiveness, or requests not actioned. Facilities draw mixed reactions: the small pool is often shaded and cold, the gym limited with equipment outages, and parking can be tight. Housekeeping is not daily, Wi-Fi can be unreliable or paid, and some rooms suffer from poor water pressure, awkward power points, or street noise, while balconies and views are a highlight. A practical, no-frills base with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note a small pool that is often shaded and cold, a limited gym with broken equipment, and tight or limited parking. Some mention nonworking BBQs.

Related guest reviews

8

Mark

Aug 15, 2023

·

Stayed 8 nights

Without knowing this place is not serviced unless your at least 8 nights, then they will do a clean have way through. Pool in never in the sun ..?unlike the photos! Great location for time using the Esplanade pool and lawn areas

10

Leo Vincent

Jul 6, 2025

·

Stayed 5 nights

Pool and spa too cold

6

ALFIO WILLIAM

Sep 9, 2025

·

Stayed 2 nights

The room was dusty everywhere. The bed sheets were changed and clean towels provided. The balcony chairs were sun faded and chalky and left marks on our clothes. An annoying inconvenience was that parking was non existent for first night of stay. However Mantra parking signs appeared in parking bays assigned to room numbers the next day. There was a broken double power point in the closet so I could not iron clothes unless I tried it in the small bathroom with great difficulty. The TV and internet was extremely slow and to add to annoyance, the settings were locked in Japanese language only. The credenza below the wall mounted tv housed the kettle, coffee and tea and fridge. However there was no accessible power point to connect kettle to, above the credenza. The only place was in the bathroom. Even though issues with the room were discussed with Mantra staff at front desk, nothing happened to address some of these matters prior to leaving. From a positive perspective the location is central with ease of access to shopping, food venues and the esplanade.

10

Shauna

Oct 17, 2024

·

Stayed 5 nights

Perfect location. Shame the BBQs don’t work

8

Annette

Jun 25, 2025

·

Stayed 3 nights

Central location to walk to restaurants & pier along with car parking.

8

L G

Aug 20, 2024

·

Stayed 3 nights

The location was perfect,so many great restaurants and café ,nightly markets and marina just outside the door The only thing we were disappointed in was the pool was freezing.

8

Bjarke

Nov 17, 2023

·

Stayed 4 nights

We really loved the place. The apartment, the balcony, the location, the staff. There is however one thing that should be upgraded from the 1990’s - the internet. In Cairns on the street there is free internet, but at the hotel you need to pay, for limited number of appliances and for limited use. Frustrating! Another frustrating thing is the very limited amount of parking spaces for a large hotel. We went off-season and it was a nightmare, I can only imagine the summer…

8

Andrew

Sep 1, 2025

·

Stayed 3 nights

Great location. Only minor issue is that the pool is shaded and very cold.

2

Yvette

Oct 11, 2024

·

Stayed 3 nights

I don't think I could be paid to stay here again. The room and bathroom were the most dated awful room I have ever seen. The wifi did not work at all for our entire stay. When I asked Reception Staff about why the wifi wasn't working, she shrugged her shoulders and said there was nothing she could do. There are very limited gym facilities (no weights) and the one treadmill was out of order. There are basically no facilities at all - no room service, no breakfast, no housekeeping. Limited free parking nearby but none available while we were there so we drove around for 30 mins to find somewhere to park. I have stayed at many places in Cairns City and in my opinion and experience, this was by far the worst.

6

Fiona

Jul 24, 2024

·

Stayed 5 nights

I had such high hopes about staying here. The photos of a sun drenched pool looked like just the sort of winter time retreat I needed. Unfortunately, the pool is placed in an awkward corner at the back of the property - and received NO SUN at any time of the day. It also WASN’T HEATED - not even a little bit (ice-cold spa anyone??). Needless to say, my dreams of relaxing poolside while my kids played for hours on end in the water were never realised. The broken treadmill in the gym was another disappointment. It remained unfixed for the entire time we were staying. I have no issue with the room itself. Thankfully, we were assigned a room with a balcony that got direct sunlight. The staff were very friendly and helpful, and the location of the hotel was very convenient for getting to local attractions - I just wish the pool was a useful space instead of an afterthought.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but others reported musty odors, stained furnishings, pests, and inconsistent upkeep. Limited housekeeping during shorter stays contributes to these perceptions.

Related guest reviews

8

Brian

Apr 8, 2025

·

Stayed 4 nights

The hotel was central to many dining options , the room was very clean, the pool environment was well- looked after , and a great view from the balcony.

6

Peter

Feb 10, 2025

·

Stayed 1 night

Reception staff not very friendly. Poor instructions re parking. Room curtains dirty, stained & didn't close fully. Damp towels in bathroom. Room not freshened - stale & damp

4

Kate

May 29, 2025

·

Stayed 3 nights

Overall not the best stay. Room was very small, bed sheets were ripped, curtains very dirty and towels falling apart. Only one bin in the room, no flannels. TV also was not working. Power sockets broke. Pool looked bigger on the photos. Barely a sun trap with the building over the pool so lack of sun all times during the day. Area around the hotel great, amenities within walking distance. Wouldn’t stay again. Not the best experience.

6

ALFIO WILLIAM

Sep 9, 2025

·

Stayed 2 nights

The room was dusty everywhere. The bed sheets were changed and clean towels provided. The balcony chairs were sun faded and chalky and left marks on our clothes. An annoying inconvenience was that parking was non existent for first night of stay. However Mantra parking signs appeared in parking bays assigned to room numbers the next day. There was a broken double power point in the closet so I could not iron clothes unless I tried it in the small bathroom with great difficulty. The TV and internet was extremely slow and to add to annoyance, the settings were locked in Japanese language only. The credenza below the wall mounted tv housed the kettle, coffee and tea and fridge. However there was no accessible power point to connect kettle to, above the credenza. The only place was in the bathroom. Even though issues with the room were discussed with Mantra staff at front desk, nothing happened to address some of these matters prior to leaving. From a positive perspective the location is central with ease of access to shopping, food venues and the esplanade.

10

Mark

Dec 7, 2025

·

Stayed 1 night

Clean room, convenient location

6

Veronica

Jan 14, 2025

·

Stayed 2 nights

Facilities and ammenities quite aged and cleanliness was not up to standard.

4

Christopher

Sep 25, 2025

·

Stayed 1 night

If i could upload the photos i took i would. $300 for one night? Massive cockroaches in my room, water was leaking at a rapid rate onto the TV table splashing all over the TV and all over the lamp light on the table next to it at such a rapid rate that i had to turn off the aircon There were fluid stains from a drink on my bed side table that hadn't been wiped down, there was someones underwear behind the bedside table and there were fleas in my bed. I am not happy that i had to pay $300 for this room. I have kept all of the photos of the above mentioned if you want to discuss this further.

4

steve

Sep 20, 2024

·

Stayed 5 nights

Vanessa on reception, was great at booking our tours. She has great customer service skills & is very friendly & a wonderful smile. 😊 Now, for the condition of our room. FILTHY. We found lot's of hair & nail clippings on the carpet in various spots throughout our room. Even two nail clippings next to the sink where you put the dishes to dry! As well as stains on the curtains in two rooms. They've most likely have never been cleaned since the hotel opened in 2000! Marks on the walls throughout, a very big stain on the chair in the living room & the seat cushions on the sofa, have springs almost coming through. VERY uncomfortable. Overall, this was Not a 4 star room. More like a 2 star Backpacker's! I paid almost $300 a night for 5 nights for this accommodation. I've stayed at cleaner Mantra's than this one. To sum it up, I would never stay here again if I was ever up in Cairns again. Mantra, you better pick up your game, because you have some VERY good competition. Very disappointed. ☹️ Btw, the manager never came up to inspect the room. 🤔

4

JUDY

Sep 26, 2025

·

Stayed 3 nights

The room it self was clean and tidy. However upon arriving there was musky smelling in the room. We turned off the air conditioner which appeared to be the main problem. After chatting with the desk they came up and changed the filter as we could see was quite dirty. We did not have the air for the remaining of our 3 days as, it still gave off the strong scent. I do hope further looking into the this concern is addressed as summer is approaching.

8

Joe Paul

Nov 17, 2025

·

Stayed 5 nights

Staff were very helpful and the room was clean and practicle.

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Rooms

Rooms are often spacious with kitchens and balconies, but decor is dated and maintenance issues appear (weak showers, awkward power points, aging fittings). Wi-Fi reliability varies, and some guests noted noise or uncomfortable fold-outs, though views can be excellent.

Related guest reviews

8

Lisa

Sep 17, 2025

·

Stayed 6 nights

Location, bit dated but comfortable and generous size for 1 bedroom unit

6

Kali

Sep 28, 2025

·

Stayed 7 nights

Not good for third person sleeping on a terrible fold out Beds are comfy

8

Faymeeza

Jan 2, 2025

·

Stayed 3 nights

Location was great , comfy bed,great pool area Hotel rooms need a new do over, torn curtains, coffee table was stained and dirty the sofa was stained and not nice to sit on, bathroom tiles neee new grout ,the cupboards old in bathroom, water damage, needs fixing You had to bpil the kettle in the cupboard, where the plug was located , no other bench place Rooms need a definite reno

6

Kim

Apr 8, 2025

·

Stayed 4 nights

Disappointed with limited access to power points to charge devices, unfinished repairs and broken power point in bathroom

8

Don

Nov 13, 2025

·

Stayed 3 nights

Great location and very spacious and well equipped rooms.

10

Kenichi

Jun 5, 2025

·

Stayed 2 nights

The room was large

8

Karien

Feb 15, 2025

·

Stayed 1 night

Great location on the Esplanade, staff were friendly and helpful. Unfortunately the rooms we stayed in a very tired and in need of a refurb.

6

Daniel

Nov 4, 2023

·

Stayed 4 nights

Dated rooms, wifi didn’t work. Great location, though.

6

Chris

Oct 29, 2023

·

Stayed 2 nights

The twin key rooms are quite noisy - when your neighbour comes or goes it will wake you up. No water bottles. Although I was told the rooms wont be cleaned I expected enough towels or at least a towel refresh. Good location, clean, easy parking.

6

Jun

Jan 2, 2025

·

Stayed 3 nights

シャワーが海外の古いホテルでは良くある固定式で水圧が低いやつ。それ以外はひやの広さもキッチンも使いやすくて良かった。真横にスーパーマーケットもリカーショップもありシャングリラとかパシフィックよりよほど便利。

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Service

Service is generally friendly and helpful, with staff offering recommendations and smooth check-ins. However, multiple reports cite lapses such as key or lock errors, room assignment mistakes, slow responses, or requests not fulfilled.

Related guest reviews

6

David

Sep 18, 2025

·

Stayed 4 nights

Was locked out of room whilst locksmith had to be called to repair an old lock. Staff would not allow late checkout despite inconvenience during stay. Otherwise great location and easily accessible.

10

Samantha

Jun 12, 2025

·

Stayed 4 nights

The hotel was amazing, the staff were super friendly and helpful. The room we were upgraded to was great, the mattresses were really soft and the pillows were nice, the balcony was an amazing addition. The only concern we had with the place was the smell of damp, but we opened the balcony doors and that helped a lot.

2

Matthew

Oct 4, 2024

·

Stayed 1 night

Unique? I wouldn’t call anything about this property professional let alone neat. I made a booking on here, only to arrive and have someone already checked into my room. They desk lady called the room and asked for whom ever to come down to reception only for the person who came down to have changed his name twice. Nothing was right about the whole situation. I did not want the room following, I wanted my money back. Yet to receive a refund from both Wotif or Mantra Esplanade Cairns.

4

Laila

Oct 14, 2024

·

Stayed 4 nights

We had arrived for our stay and were given the room key to an apartment that was still in use. Understandable that it was a mistake, however it was unsettling knowing that we had walked into a room where someone else’s personal property - which should be secure in their apartment - wasn’t.

8

KUNINORI

Feb 24, 2026

·

Stayed 2 nights

日本人スタッフの対応が丁寧で良かった。

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8

Joe Paul

Nov 17, 2025

·

Stayed 5 nights

Staff were very helpful and the room was clean and practicle.

10

Simon

Dec 1, 2025

·

Stayed 3 nights

Reasonably priced, very close to all the bits we were there for and some great recommendations for food from the helpful staff

10

Helena

Apr 29, 2025

·

Stayed 1 night

Excellent location. Staff were very helpful

10

mylene

Mar 9, 2025

·

Stayed 4 nights

We were very happy with our stay in the Mantra Esplanade. The staff were very accommodating and friendly. They made our stay a happy experience. The facilities were really good. The AC was so nice because it cold us from the really hot weather. It was close to everything. Just walking distance to groceries, restaurants, the lagoon swimming pool and the pier for the boats to go to green Island and the great barrier reef. Special mention to Barbara the front desk receptionist. She was very friendly and knowledgeable. Thank you to all the staff for you Special chocolate present you made our Anniversary special. It made us feel so welcome by everyone. We highly recommend Mantra Esplanade to future guest.

8

Cameron and Joanne

Jan 17, 2025

·

Stayed 1 night

The reception staff were very friendly and helpful. Location was perfect with many choices for eating nearby.

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Location

Outstanding location on the Esplanade, steps from the lagoon, marina/reef terminal, Woolworths, and many restaurants. Easy to walk to attractions and tour departures.

Related guest reviews

10

Caio

Nov 19, 2025

·

Stayed 3 nights

Location couldn’t have been better

10

Harry

Nov 29, 2024

·

Stayed 2 nights

Great 👍 place . Just no face cloths for shower. Great location with Woolworths across the street .

10

Julie

Dec 7, 2024

·

Stayed 2 nights

Clean comfortable, on the esplanade, nice views and within walking distance to shops, restaurants and entertainment

10

stephanie

Dec 4, 2025

·

Stayed 4 nights

Great location right on the Esplanade close to the pier for all the reef tours. Lots of resturants close by!

10

Clare

Nov 26, 2025

·

Stayed 7 nights

Great location

10

Karen

Sep 21, 2025

·

Stayed 2 nights

Self contained apartment clean and comfortable. Excellent location on esplande close to many cafes, restaurants, major supermarket & night market. Short walking distance to reef terminal and lagoon area.

10

Dimitrios

Jun 7, 2025

·

Stayed 8 nights

Amazing location close to everything

10

Sharon

Nov 21, 2024

·

Stayed 5 nights

Fantastic location on the esplanade. Close to restaurants and cafes. Staff very friendly.

8

Seth

Nov 7, 2025

·

Stayed 3 nights

The checkin staff were efficient, courteous. The rooms were clean. The location is excellent at tge center with lots places to eat and long walks

10

Uchida

Aug 20, 2024

·

Stayed 1 night

We booked a room on the Esplanade side. The room was very spacious and clean and was too good for only one day's stay. The street was busy but with the windows closed there was no noise at all and we had a quiet stay. The staff were very helpful and friendly. Even though it was early in the morning, they were willing to help us with temporary storage of our luggage after check-out. I would use this hotel again. エスプラナーデ側の部屋を案内していただきました。通りは賑やかでしたが窓を閉めると静かで気持ちよく過ごすことができました。2ルームを予約しましたが部屋を入ってすぐにさらに2つの鍵付きの扉が付いていて2家族でもプライバシーが守られるようなっていました。部屋はとても広く清潔で家族もとても驚いていました。ラグーンも目の前、レストランも多くあるエリアなので立地は抜群です。スタッフの方はとてもフレンドリーかつ親切にしてくれました。キュランダ観光のため朝早くのチェックアウト、さらに荷物の一時預かりをお願いしましたが快く応じてくれて本当に助かりました。

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Dining

There is no on-site restaurant or room service noted, but kitchens enable self-catering and there are numerous dining options immediately nearby. Guests sometimes received helpful local food recommendations from staff.

Related guest reviews

8

Shankar

Nov 8, 2023

·

Stayed 3 nights

This service apartment is perfectly located. While they do not have a restaurant, there are plenty of options all around, plus you have a kitchen if you want to cook. The availability of a washing machine and dryer was a god-send as we were on a long tour and needed to wash our clothes. However, I took one star off the overall rating as they were the only place I encountered during a 3 week tour of Australia and New Zealand charge for wifi. Even though Accor members were supposed to get free wifi, I could never get it going and had to use my mobile data.

10

John Alain

Jul 16, 2024

·

Stayed 7 nights

Centrally located with bars and restaurant at the doorstep. Pleasant environment, ideally located next to the Esplanade. Every staff member approached was extremely pleasant and displayed a readiness to address your needs. Overall, it's a very convenient place to stay when visiting Cairns.

10

Tony

Mar 6, 2025

·

Stayed 6 nights

Very convenient to the pier. Dining is just downstairs around the corner.

10

Gillian

Dec 10, 2022

·

Stayed 5 nights

We chose the hotel based on location and we wanted a kitchen to cook for ourselves occasionally. We were super happy with our lagoon view 1 bed apartment. Spare towels and loo paper would have been helpful but overall highly recommend.

8

Yuko

Apr 6, 2025

·

Stayed 4 nights

ロケーションが良く、どこへ行くにも便利です。キッチンが付いていて、調理道具、食器類も揃っています。ホテルの裏がスーパーなので、夕食は部屋でオージービーフを焼きながらビールやワインを堪能しました。（物価高で節約のためと、子どもたちも部屋の方がラクなので） 7泊以上でないと清掃が入りません（頼めば有料でしてくれる）が、部屋を散らかしたまま出掛けられたので、かえって気楽でした。タオル交換は快く応じてもらえます。ホテルからすぐの場所にラグーンもありましたが、午後から日陰になるホテルプールで充分楽しめました。スタッフの皆さんも親切で、とても気持ちよく過ごせました。唯一残念だったのは、ホテルへメッセージをしても返信がなかったこと。ベッドをキング2台→シングル4台でリクエストしたのですが返信がないため、現地に着くまで不安でした。（ただ、これはホテルが返信をくれなかったのか、私側の設定で返信が受け取れなかったのかはわかりません。）

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10

Sharon

Nov 21, 2024

·

Stayed 5 nights

Fantastic location on the esplanade. Close to restaurants and cafes. Staff very friendly.

8

Michelle

Jul 4, 2024

·

Stayed 6 nights

The hotel was really nice and located in a great area right in front of the beach, with lots of dining and shopping options within walkable distance. The staff were amazing and really friendly, and always happy to help if we had questions or needed things for the room restocked. The rooms were for the most part really clean. Potentially there could have been another sweep though the bathroom, but other than that everything was great. It's also walking distance to Woolworths which is really convenient if you want to pack/prepare food for day trips. The free parking included with the room was really handy, especially because we picked up a rental car for some day trips. Overall the experience was great and I would definitely stay again.

10

Simon

Dec 1, 2025

·

Stayed 3 nights

Reasonably priced, very close to all the bits we were there for and some great recommendations for food from the helpful staff

8

Caroline

Apr 17, 2025

·

Stayed 3 nights

Really enjoyed our stay here best of all location. Also really nice to have a good size balcony and chairs. We enjoyed the pool it’s not big but we used it a fair few times and the lagoon opposite was fab. Staff very friendly and helpful would recommend staying here

2

Yvette

Oct 11, 2024

·

Stayed 3 nights

I don't think I could be paid to stay here again. The room and bathroom were the most dated awful room I have ever seen. The wifi did not work at all for our entire stay. When I asked Reception Staff about why the wifi wasn't working, she shrugged her shoulders and said there was nothing she could do. There are very limited gym facilities (no weights) and the one treadmill was out of order. There are basically no facilities at all - no room service, no breakfast, no housekeeping. Limited free parking nearby but none available while we were there so we drove around for 30 mins to find somewhere to park. I have stayed at many places in Cairns City and in my opinion and experience, this was by far the worst.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $149	6 $140	7 $122
8 $113	9 $142	10 $157	11 $177	12 $151	13 $112	14 $113
15 $112	16 $142	17 $142	18 $142	19 $142	20 $112	21 $112
22 $112	23 $158	24 $151	25 $158	26 $142	27 $112	28 $112
29 $107	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $134	2 $134	3 $134	4 $134	5 $134
6 $134	7 $135	8 $134	9 $134	10 $142	11 $134	12 $135
13 $134	14 $151	15 $151	16 $152	17 $151	18 $151	19 $151
20 $157	21 $151	22 $151	23 $158	24 $157	25 $175	26 $189
27 $238	28 $212	29 $190	30	31

Mantra Esplanade

Prices for Mantra Esplanade

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About this property

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Three-Bedroom Apartment

Two-Bedroom Apartment with Esplanade View

One-Bedroom Apartment with City View

Hotel Room with Esplanade View

Hotel Room with City View

Two-Bedroom Apartment with City View

One-Bedroom Apartment with Esplanade View

Guest reviews of Mantra Esplanade

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What guests think

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