Name: City Seasons Hotel Dubai
Address: Port Saeed Al Maktoum Street, Dubai, United Arab Emirates, Dubai, Dubai Emirate, United Arab Emirates
Rating: 7.8

Guest reviews

7.8

Good

Based on 5,277 verified reviews

Who stays here?

Business

30%

Couple

25%

Family

27%

Group

8%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of City Seasons Hotel Dubai, travellers frequently praise its convenient location near the airport and shopping, but report mixed experiences with service and upkeep, noting friendly staff alongside inconsistent responsiveness, dated rooms, and variable cleanliness and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

janice

4 Nov 2025

·

Stayed 1 night

Clean and close to airport

10

Negina

3 Nov 2025

·

Stayed 1 night

Verry nice I will book it again

10

Bety

18 Oct 2025

·

Stayed 1 night

Excelente

10

Hector

10 Oct 2025

·

Stayed 1 night

Friendly and kind staff. Room clean and confortable.

2

Kareem

26 Aug 2025

·

Stayed 1 night

Long story short, I know it’s my fault since I booked the wrong date. But I tried calling them for weeks to see if there’s any solution but no one answered me and that made me have to book a different hotel. If they answered and said there’s nothing they can do I wouldn’t be so upset. But not answering at all that’s not good for a place that is supposed to be good?

Location

Port Saeed Al Maktoum Street, Dubai, United Arab Emirates

Property policies

Check-in

Check-out

Check-in from 14:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, the hotel offers free on-site parking for guests. Valet parking services are also available.

A buffet breakfast is available for approximately AED 59 for adults and AED 30 for children. Breakfast is served daily, although specific serving hours are not mentioned.

Check-in time starts at 14:00 and ends at 00:00. Check-out time is by 12:00. Early or late check-in/check-out may be available upon request.

Yes, airport shuttle services are available at a fee of AED 75 per vehicle for a one-way trip. Guests must arrange the transfer by contacting the property with their arrival details.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features such as wheelchair-accessible rooms and bathrooms are not detailed.

The hotel is situated in the historic commercial district of Deira, just a five-minute walk from Deira Metro Station and Deira City Center Mall. It is approximately a 10-minute drive from Dubai International Airport.

Yes, the hotel features an outdoor swimming pool, which is heated and accessible from 9:00 AM to 6:00 PM. The pool area includes a sun-lounger terrace.

Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.

The hotel offers rollaway beds at a fee of AED 120 per night. The availability of cribs or additional beds is not specified, and advance requests may be required.

City Seasons Hotel Dubai

Amenities

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Guest reviews