Name: Grand Excelsior Hotel Bur Dubai
Address: Kuwait Street, Al Mankhool, Dubai, Dubai (and vicinity), United Arab Emirates, Dubai, Dubai Emirate, United Arab Emirates
Rating: 7.63

Guest reviews

7.6

Good

Based on 4,278 verified reviews

Facilities

7

Cleanliness

6.8

Rooms

7.4

Service

7.3

Location

7.7

Dining

7.1

Who stays here?

Business

41%

Couple

22%

Family

13%

Group

15%

Solo

6%

6

Hannah

2 Feb 2026

·

Stayed 6 nights

The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.

10

Sharath

11 Jun 2025

·

Stayed 5 nights

Food is excellent both breakfast and Dinner.

4

Ajinkya

28 May 2025

·

Stayed 1 night

Issue resolution wasnt quick. Shower faucet was broken

4

S

23 Feb 2025

·

Stayed 5 nights

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.

2

Manhal

13 Feb 2025

·

Stayed 1 night

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!

Kuwait Street, Al Mankhool, Dubai, Dubai (and vicinity), United Arab Emirates

Location

With a stay at Grand Excelsior Hotel Bur Dubai, you'll be centrally located in Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. This spa hotel is 5 mi (8 km) from Dubai Mall and 5.5 mi (8.8 km) from Burj Khalifa.

BurJuman Mall(0.8 Miles)

Zabeel Park(1.1 Miles)

Meena Bazaar(1.2 Miles)

Textile Souq(1.3 Miles)

SMCCU Sheikh Mohammed Centre for Cultural Understanding(1.3 Miles)

Dubai Museum(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free valet parking on-site. Limited parking is available, and no reservation is required.

A buffet breakfast is available daily from 6:30 AM to 11 AM for a fee of approximately AED 75 for adults and AED 37.50 for children.

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Yes, airport shuttle services are provided for a surcharge of AED 100 per vehicle (one way). Guests must arrange the transfer by contacting the hotel 48 hours prior to arrival.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific room types may vary in accessibility.

The hotel is centrally located in Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. It is approximately 5 miles (8 km) from Dubai Mall and 5.5 miles (8.8 km) from Burj Khalifa.

Yes, the hotel features an outdoor swimming pool. The pool is operational year-round and is available for guests to enjoy.

Children 5 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.

The hotel offers rollaway beds for a fee of AED 125 per night. Advance request or confirmation is required for availability.

Grand Excelsior Hotel Bur Dubai

Amenities

Property description

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Guest reviews