Mercure Glasgow City Hotel

There are major works going on at the hotel which we were not informed about! It was extremely noisy and messy with workmen everywhere. The lounge/bar area at the front of the hotel was closed completely. The carpet in our room was threadbare, the room was very small and too hot and the view from our room was of the back of old grey horrible buildings and walls. We only had one bath towel between us which was rectified on request. Sorry but overall, one of the worst places we have stayed. Would not recommend.

The positives were the bed was clean and they offer a send out same day laundry service but that's where it ends. The pictures used for advertising were deceiving. They looked a lot larger. I had about a foot and a half between the desk and the bed and I had to Jenga my suitcase open in order to lay it flat. They claim to focus on having clean rooms but there was mild in the bathroom and cracks in the ceilings, dirt in the corners. There was no air conditioning and no fan to keep air moving so the room was extremely hot. I did open a window but you're centrally located and so hearing loud people late at night was the cost to try to cool the room at all. There was no notice that they were going to be under renovations so between 7&8 am you heard banging from them. There was a drip I thought was coming from outside but was actually inside the walls and it was constantly dripping and was distracting.

This hotel is undergoing an extensive renovation and as such most of the hotel is inaccessible the front door comes directly into a desk and lifts that’s it. The rooms are tiny and very noisy with street sounds outside. I booked 2 rooms and at no point was I told that the hotel was under construction and there was no restaurant or bar, so I feel very let down that we weren’t forewarned of the experience we would get.

Breakfast was really good. Room bit tired looking and so was hallways etc could do with freshen up

Close to lots of shopping and restaurants. It's a 9 minute walk to catch the smallest subway line in Europe that covers the West end pretty well. It's a 4 minute walk to the hop on hop off bus stop. The staff was so courteous and helpful. I'd skip the breakfast in the restaurant and find some local fare.