Name: Pembridge Palace Hotel
Address: 55 Prince's Square, Bayswater, London, England, United Kingdom, London, England, GB
Price range: US$116–US$266 per night
Rating: 7.5

What guests think

At Pembridge Palace Hotel, guests consistently praise the friendly, helpful staff and the convenient, quiet Bayswater location near Hyde Park and tube stations, while noting very small rooms that can feel warm due to the lack of air conditioning.

Many find the property clean, though recurring reports mention bathroom mildew, odors, and occasional housekeeping misses. Breakfast is generally well liked with a decent spread, but a few guests found it average or experienced waits at busy times. Expect a simple base with standout service in an excellent location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are basic: rooms do not have air conditioning, but there is a lift and a small terrace or patio.

Related guest reviews

10

Helen

27 Jul 2023

·

Stayed 2 nights

Workers were very helpful and nice, room was very clean and comfortable, has a very nice outdoor area with seating (looked great at night with the fairy lights!) and the view from the room was amazing! Highly recommend this hotel, we stayed for 2 nights and it was very accommodating to our needs! :))

10

Hope

7 Sept 2023

·

I was definitely a bit frightened after booking when I read on Google Maps about bedbugs! Luckily those are very old reviews and the hotel has clearly gone through some improvements since then. Right on the edge of Notting Hill but in a quiet neighborhood where you can get a good night’s sleep. The hotel upgraded me free of charge from a single to a double. I happened to visit on one of the few truly hot days in the London year: AC would have been nice but a fan and open windows was enough to keep me comfortable.

6

NANCY

15 Oct 2023

·

Stayed 2 nights

The room we received was extremely small. We couldnt open our suitcases and need to open and close each time we needed something in our suitcase. Washroom was small as well. Sitting on tje toilet and your knees touch the sink in front of you. Also room was very warm. There was a fan but it still was warm. The pictures do not show the smallness of the rooms. Good thing we were only there 2 nights.

10

Laurie

30 Jun 2025

·

Stayed 5 nights

Terrace very nice, staff very friendly.

6

Michelle

11 Oct 2024

·

Stayed 2 nights

The staff were welcoming and helpful. The room was very warm with no a/c, the room was very small, the hairdryer would only work for a couple of minutes before overheating. From 6.30 there was a lot of noise outside the room due to being close to the breakfast area and lift/ stairwell.

10

Michael

15 Aug 2025

·

Stayed 5 nights

No A/C in the summer months

10

josh

7 Oct 2024

·

Stayed 2 nights

This hotel was very good. The check in staff very friendly. Was happy to have a elevator! The room was small but not ridiculous. Excellent shower too. Walkable to two or three tube stations.

4

Kevin

14 Jul 2025

·

Stayed 1 night

This is a 3* hotel but more like a 2*. Even by London standards the room was small especially for nearly £200 a night. No aircon

2

Roshni

7 Oct 2023

·

Stayed 6 nights

The reception was lovely but they had no idea how to process a cancellation. left due to mold in the bathroom and no air conditioning except a small fan, when the listing said it provided air conditioning. we did not like the conditions at all. the process to cancel was a nightmare.

6

Cecil

17 Aug 2023

·

Stayed 1 night

Staff great. No A/C so can be a bit stuffy but they do provide a fan. Our room had some plumbing issues but staff took care of it

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Cleanliness

Many guests describe the hotel as clean, yet recurring criticisms include bathroom mildew or odors and occasional housekeeping misses.

Related guest reviews

10

John

5 Sept 2024

·

Stayed 8 nights

I have spent months traveling all over Europe and staying in many types of hotels and I have to say I loved this property. Great location near two tube stations, safe area, quiet, comfortable bed, great tub and shower, nice breakfast spread, room cleaned every day, very friendly front desk staff. Just North of the beautiful Kensington Gardens and Royal Albert Hall. This place gets a 10+ in my book.

6

Kassandra

14 Oct 2024

·

Stayed 3 nights

Great location near Kensington Gardens & tube stations. The lobby is really nice, but the room is really average. The shower was the smallest we’ve seen in Europe and had a lot of mildew. It was impossible to shower without touching the unclean walls, which was a bummer. Otherwise, good place.

6

Rob

1 Dec 2024

·

Stayed 2 nights

It looks clean. Is is very small. Room in two level. Under it is cold, upstares to warm. Shower cel is full of black molt. Breafast is al in mini size. Go out for breakfast an book the hotel without.

2

Kathleen

2 Jul 2025

·

Stayed 4 nights

This was a terrible experience. The rooms are so small, you can’t even open your suitcase. It was so hot, you felt like you couldn’t breathe. It was dirty, and extremely outdated. Don’t be fooled by the air conditioned lobby. The hotel staff was stingy about giving water bottles when needed. I wouldn’t recommend this hotel to anyone. It really put a damper on our trip. The shower was so small. Do not stay here.

10

HIROKAZU

27 Aug 2024

·

Stayed 1 night

The staff are quite helpful and kind. Good facility except that the bath was not clean enough. This is dragging down the other excellent aspects of this hotel. Overall it is a great experience.

10

Kimberley

12 Sept 2024

·

Stayed 2 nights

What a lovely hotel with such welcoming.kind and helpful staff. Very clean despite a very old building. Overall our was stay was excellent.Would recommend and visit again.

10

Paul

10 Apr 2025

·

Stayed 2 nights

Great place we will be back. The cleanliness and comfort of the hotel was next to none. The best place we have stayed in a good while. The staff were very nice and friendly. The building had character to it and was very close to Hyde Pk and tube station. We enjoyed our stay very much. Thank you.

10

Robert

5 Jun 2025

·

Stayed 5 nights

Every one of the staff were excellent! Kind, helpful, friendly. The place was immaculate, super clean. The room was a bit small but we knew this when we booked it at at a fairly reasonable price. The hotel is in the Queensway section, a few blocks from Kensington Gardens, so we used the Bayswater station of the Circle line underground every day. Very easy to use with a simple tap of our credit card. We loved the Pembridge!

2

Dennis

28 Jun 2023

·

Stayed 1 night

The shower was broken and there was blood on the front of the toilet, wall and bath. Clearly not cleaned No air conditioning which extremely hot room

6

Patty

1 Nov 2024

·

Stayed 3 nights

Everything was good except for the bathroom, we stayed for 3 nights and they didn’t clean the bathroom at all, very disappointed.

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Rooms

Rooms are consistently very small, with some basement or loft layouts and limited storage; several guests also found them warm or stuffy and reported noise near the breakfast area or from neighboring rooms.

Related guest reviews

6

Jennifer

6 May 2025

·

Stayed 1 night

Staff was very friendly but the rooms were tiny, the walls thin, and the bathroom also very small. It was a struggle with two people in the room and our luggage but it was a decent bed and a decent location.

6

Joseph

13 Oct 2023

·

Stayed 2 nights

This hotel is wonderfully located, is safe, quiet and clean. However the room was so tiny as to be unmanageable, not evident from the photos. Also the staff, while polite, could neither make change for a small bill nor mail a postcard.

4

Andrea

14 Mar 2025

·

Stayed 2 nights

The room was not cleaned properly on our arrival, during the first night the fire alarm went off 4 times without any fire due to a malfunction from 1 AM to 4 AM. We were "upgraded" to a triple room that was next to the elevator so the noises of the elevator were constant.

6

NANCY

15 Oct 2023

·

Stayed 2 nights

The room we received was extremely small. We couldnt open our suitcases and need to open and close each time we needed something in our suitcase. Washroom was small as well. Sitting on tje toilet and your knees touch the sink in front of you. Also room was very warm. There was a fan but it still was warm. The pictures do not show the smallness of the rooms. Good thing we were only there 2 nights.

6

Michelle

11 Oct 2024

·

Stayed 2 nights

The staff were welcoming and helpful. The room was very warm with no a/c, the room was very small, the hairdryer would only work for a couple of minutes before overheating. From 6.30 there was a lot of noise outside the room due to being close to the breakfast area and lift/ stairwell.

6

Nazgol lotfi

9 Aug 2023

·

Stayed 3 nights

Location is very good but the rooms are too small

4

Outi

12 Jul 2025

·

Stayed 2 nights

Room was in the basement. Small and window under the ground. Dissapointing when not said in the booking information. Breakfast was OK.

6

Tracey

10 Nov 2024

·

Stayed 2 nights

Ok for short stay. A bit of a walk to the tube stations and didn’t like it late at night as a woman on her own. Woken up both nights by people above stomping.

6

Søren Viborg

15 Dec 2024

·

Stayed 3 nights

Nicest staff ever. So friendly and helpful, a pleasure! However, the room we were given was awful. It was in the basement, the door to the hall area was not in any way sound proof, and the room shared a wall with the dining area. This meant that every person going to the breakfast area in the morning was clearly audible (that’s MANY people talking right outside your room when you are hoping to sleep!), and that clinking and clanking from the kitchen staff starting cooking and setting tables woke us up at 6 in the morning on our holiday. If at all possible, steer clear of this awful room B02! But besides that, I will repeat: nicest staff ever, they were so nice that we couldn’t bear to complain about the horrible room.

4

Darren

2 May 2025

·

Stayed 3 nights

Book a deluxe double room with city view First room 1st floor 105 the view was looking at a tree Second room 315 my view was the house across the road Advertising city view a bit misleading

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Service

Service is a strong point, with staff widely praised as friendly, helpful and accommodating, assisting with early check in, luggage storage and local advice. Occasional hiccups were noted resolving booking or maintenance issues.

Related guest reviews

10

Ronald

24 Dec 2024

·

Stayed 4 nights

Great option for easy access to the Tube. Great staff and neighborhood. Breakfast was very good. We were happy with the value for the price and would stay there again.

10

CAROLYN

8 Jun 2025

·

Stayed 1 night

A wonderful hotel and the staff were exceptional

10

Nancy

30 Aug 2025

·

Stayed 2 nights

We have stayed here before excellent front desk personnel as well as the room cleaners. Close to the places we like to eat too!

10

Laura

22 Jan 2025

·

Stayed 3 nights

Exceptionally friendly staff, good breakfast and very clean.

2

Benjamin

29 Jun 2023

·

Stayed 3 nights

We book a room with a double bed and a single bed. We received a room with a single downstairs and a single upstairs. The hotel did not fix the issue and sent us to Expedia and it was not resolved before we left the hotel

2

Kathleen

2 Jul 2025

·

Stayed 4 nights

This was a terrible experience. The rooms are so small, you can’t even open your suitcase. It was so hot, you felt like you couldn’t breathe. It was dirty, and extremely outdated. Don’t be fooled by the air conditioned lobby. The hotel staff was stingy about giving water bottles when needed. I wouldn’t recommend this hotel to anyone. It really put a damper on our trip. The shower was so small. Do not stay here.

10

Caroline

17 Jul 2024

·

Stayed 3 nights

Very helpful staff, was able to check in early, provided us with umbrella for the rain. Room was compact, but comfortable and clean. We enjoyed our stay.

10

John

2 Sept 2025

·

Stayed 2 nights

Very friendly staff on reception. Room basic but clean and comfortable

10

John

27 Feb 2025

·

Stayed 6 nights

This is a very nice, quiet little hotel in a great location just north of Kensington gardens and near two tube stations (Queensway and Bayswater). Great service and breakfast too. Every type of restaurant you could ever want is within a ten minute walk (ethnic, American, fast food, etc). Also, a grocery store, pharmacy and several quick shops. I’ve stayed here multiple times and highly recommend it.

10

Yasmin

2 Mar 2025

·

Stayed 1 night

The Reception staff were extremely helpful and friendly..polite… went the extra mile for guests …one of the best hospitality I have experienced at hotels .. I will go back there again …

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Location

Convenient, quiet Bayswater or Notting Hill location within a short walk of Bayswater and Queensway stations and Hyde Park or Kensington Gardens, with shops and restaurants nearby. A few guests found it hard to find or a longer walk than expected.

Related guest reviews

8

Sanjoy

14 Aug 2023

·

Nice budget hotel. Around 7 mins walk to the nearest tube station Bayswater and another one Queensway 2-3 mins after that. Rooms were very tiny and hallway was also narrow but beds were good and comfortable. Breakfast was not included for us (desk person told £11 per person which seemed a bit high - so we declined it) but overall stay was good and pleasant.

10

Steve

24 May 2025

·

Stayed 7 nights

The rooms are very small. Really small. The beds were comfy, housekeeping was fantastic. Great location we walked most places. Close to tube station (2 blocks) It is really good value I would stay here again.

10

Ashley

6 Dec 2024

·

Stayed 4 nights

Hotel was on a quiet street but had easy access to restaurants and the metro. Everyone was friendly. The hotel was nice and clean. I had a single room. It was tiny but functional and fine for just me. And it was clean and looked well maintained. The breakfast was fine, decent food pretty standard for a hotel breakfast.

10

Lucy

15 Jun 2025

·

Stayed 4 nights

The location was very good—close to shops, restaurants, and multiple tube stations (very helpful in London), as well as parks, and more. The room was exactly what I expect in London. It was clean and comfortable for two, although some people might find it small. (But that is usual for the price and in a city such as London.) Friendly staff, secure property. I would absolutely stay there again.

6

William

23 Aug 2023

·

Stayed 1 night

Pembridge Palace Hotel is difficult to find. It is about a mile from Paddington Train Station and Paddington Tube Station. Shopping is within walking distance. The rooms are quite small but this was within my budget. (London hotels are expensive.)

6

Tracey

10 Nov 2024

·

Stayed 2 nights

Ok for short stay. A bit of a walk to the tube stations and didn’t like it late at night as a woman on her own. Woken up both nights by people above stomping.

10

Paul

10 Apr 2025

·

Stayed 2 nights

Great place we will be back. The cleanliness and comfort of the hotel was next to none. The best place we have stayed in a good while. The staff were very nice and friendly. The building had character to it and was very close to Hyde Pk and tube station. We enjoyed our stay very much. Thank you.

10

Robert

5 Jun 2025

·

Stayed 5 nights

Every one of the staff were excellent! Kind, helpful, friendly. The place was immaculate, super clean. The room was a bit small but we knew this when we booked it at at a fairly reasonable price. The hotel is in the Queensway section, a few blocks from Kensington Gardens, so we used the Bayswater station of the Circle line underground every day. Very easy to use with a simple tap of our credit card. We loved the Pembridge!

10

Patricia Christina

6 Dec 2024

·

Stayed 3 nights

The hotel is in a very nice, safe and quiet part of London. Two underground stations and bus stations are nearby (about 10 mins walk). Staff were very helpful and friendly. Our room for 3 persons was quite small but neat and clean. There was daily room cleaning, changing of towels and replenishment of water, instant coffee, tea and cookies. There was good heating as well. We're very satisfied!

10

Taanya

21 Oct 2023

·

Stayed 1 night

Staff were very attentive. Room was perfect for our needs and hotel is ideally placed for Kensington Palace or Hyde Park. Situated in a very quiet neighbourhood but walking distance to plenty of bars and restaurants.

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Dining

Breakfast is generally good with a decent selection and attentive staff. Some guests found it average or not a traditional English breakfast.

Related guest reviews

10

MR A T

29 Mar 2025

·

Stayed 1 night

My trip was a social trip meeting up with friends. The staff at check in were friendly and efficient. The room was clean and comfortable although the bed base was a little worn around the edges. Breakfast was good and plenty of choice from cooked, pastries, and cereal.

10

Ronald

24 Dec 2024

·

Stayed 4 nights

Great option for easy access to the Tube. Great staff and neighborhood. Breakfast was very good. We were happy with the value for the price and would stay there again.

6

David

1 Nov 2024

·

Stayed 2 nights

Not a proper English breakfast. Not proper bacon or sausages

8

Emma

27 Oct 2024

·

Stayed 1 night

I stayed with my two 13 year old daughters for one night. The duplex room was perfect for us. The room was small and bigger people might feel quite cramped but it was clean, tidy and the beds were fine for us. The staff were all friendly and helpful. Breakfast was fine- help yourself to full English items, cereals, fruits, yoghurt, cheese, mini croissants (and for some reason a bowl of custard creams!) Good location in Bayswater/Notting Hill. Loads of cafes, supermarkets etc a few mins walk. We walked from Paddington which took about 20 mins but there were tube stations and bus stops a few mins walk. We would stay here again

10

Ashley

6 Dec 2024

·

Stayed 4 nights

Hotel was on a quiet street but had easy access to restaurants and the metro. Everyone was friendly. The hotel was nice and clean. I had a single room. It was tiny but functional and fine for just me. And it was clean and looked well maintained. The breakfast was fine, decent food pretty standard for a hotel breakfast.

10

Mary

28 May 2023

·

Stayed 2 nights

Family friendly. Great breakfast buffet!!

10

Monica

9 Oct 2024

·

Stayed 1 night

Good location, staff are great. Traditional English Breakfast.

8

rod

10 Sept 2023

·

Stayed 3 nights

The breakfast provided by Sylvester and Albazar was fantastic. Made the stay special with the quality and friendliness provided by them Mohammed and the rest of the staff. Thank you for a wonderful stay.

10

Astrid

10 Aug 2023

·

Stayed 5 nights

We stayed there with our two little kids and had a wonderful time. Staff was very friendly and competent. The team around the breakfast buffet was excellent and very attentive. Breakfast was delicious, they even served fresh salad, fresh fruits…. Continental and English breakfast. The rooms were fine, everything we needed was there. The rooms were cleaned daily. Short walking distance to Bayswater station so the location is top for a city break. The hotel is definitely recommendable - especially for families since breakfast and check out until eleven!

8

ronlinda

11 Dec 2024

·

Stayed 3 nights

The staff were very polite and professional. The hotel was clean and the breakfast was good.

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Month	Average price
January	US$110
February	US$120
March	US$122
April	US$133
May	US$143
June	US$181
July	US$172
August	US$144
September	US$213
October	US$184
November	US$176
December	US$208

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $240
6 $130	7 $180	8 $203	9 $266	10 $218	11 $224	12 $230
13 $121	14 $157	15 $195	16 $197	17 $203	18 $218	19 $243
20 $118	21 $162	22 $185	23 $191	24 $207	25 $233	26 $250
27 $122	28 $143	29 $157	30 $166

Su	Mo	Tu	We	Th	Fr	Sa
				1 $188	2 $199	3 $240
4 $125	5 $147	6 $174	7 $176	8 $160	9 $195	10 $259
11 $133	12 $144	13 $166	14 $160	15 $161	16 $197	17 $214
18 $116	19 $146	20 $170	21 $154	22 $165	23 $174	24 $187
25 $118	26 $145	27 $164	28 $160	29 $164	30 $168	31 $213

Pembridge Palace Hotel

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