Ramada Plaza by Wyndham Dubai Deira

Do not stay at this hotel—especially if you are traveling with family. We booked this hotel expecting a basic, clean place to sleep before an early flight. Based on the name and the reviews we saw on Expedia, we believed it would be decent. That was a serious mistake. I now genuinely question how those reviews exist, because they do not reflect reality at all. I should have checked Google reviews instead. This hotel is beyond terrible. The moment we entered, there was an overwhelming, artificial strawberry-chemical odor being pumped through the air conditioning system. The smell is suffocating—so strong it makes it difficult to breathe. Due to that, I could not sleep the entire night!!! I cannot imagine what this would do to someone with allergies, asthma, or any respiratory sensitivity. It is clearly being used to mask heavy smoking odors, something we were never informed that it was allowed. The environment was completely inappropriate for families. The lobby contains multiple clubs, and there are men and women interactions that are not appropriate for families. When we waited there for about 30 minutes before leaving for the airport, I had to physically shield my child’s attention and tell her not to look around. No parent should ever be put in that position. This was, without exaggeration, the worst hotel experience of my life. Unsafe, unpleasant, and misleading. Do not stay here.

The room was nice, and the staff were helpful

We paid for everything, for Room, breakfast and for Shuttle. We waited for 30 minutes for Shuttle and never came.

My first room had roaches crawling on the bed. The concierge went to kill them. We asked for another room and it was subpar. The toilet seat was dirty, there was hair that wasn’t ours on the floor, we never had hot water until the last night. You could hear music from downstairs from the whole night. I told the check in person to add a night to the stay when I FIRST arrived and he didn’t. Then when I was in the middle of getting ready one day, my power went out they said that I checked out. I told them I said at check in, to add the night and they wanted to charge an astronomical price for a hotel that’s the same quality as a 15 minute motel. After going back and forth they finally gave me the price I was promised the first night. I asked for a manager. They said the manager was out because it was the holiday. Then a manager showed up. Stay away from here. Do not stay. Just bite the bullet stay at a nicer place and stay away from roach infested place. If I could upload picture I would.

VERY GOOD ROOMS AND STAFF ALSO WELL TRAINED.