Filter by:
Based on 1,071 verified reviews
Business
59%
Couple
18%
Family
12%
Group
5%
Solo
3%
AI-generated summary based on recent guest reviews
Across hundreds of reviews, Hyatt Regency Mexico City stands out for its walkable Polanco location, friendly and professional staff, and well‑kept facilities—especially an excellent gym—while some guests note dated bathrooms, occasional noise, and uneven experiences at the front desk.
Read moreWas this helpful?
Paul
last week
·
Stayed 3 nights
Michael
17 Apr 2026
·
Stayed 3 nights
GERARDO
29 Mar 2026
·
Stayed 2 nights
Carlos cesar
23 Feb 2026
·
Stayed 2 nights
Sarah
15 Feb 2026
·
Stayed 4 nights
With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 3-minute walk from Avenida Presidente Masaryk and 9 minutes by foot from Paseo de la Reforma. This family-friendly hotel is 0.4 mi (0.7 km) from Auditorio Nacional and 0.6 mi (1 km) from Chapultepec Park.
More location infoYes, free self-parking is available on-site. Valet parking is also offered for a fee of approximately USD 7.3 per day.
A buffet breakfast is available daily from 6 AM to 11 AM for a fee of approximately USD 30 for adults and USD 15 for children.
Yes, pets are allowed with a fee of USD 35 per pet, per night. Service animals are exempt from fees.
Check-in is from 3 PM, and check-out is until 12 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained at the property.
The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement.
The hotel is located in Polanco, Mexico City, just a 3-minute walk from Avenida Presidente Masaryk and 9 minutes by foot from Paseo de la Reforma. It is also close to Parque Zoologico de Chapultepec and Auditorio Nacional.
Yes, the hotel features both an indoor pool and an outdoor heated pool. The operational hours and seasonal availability may vary.
Children are welcome at the property. Kids can stay for free up to a certain age, which is not specified.
The property offers cribs and rollaway beds, but availability may vary. An advance request or confirmation may be required, and additional charges may apply.
Instant AI responses are based on hotel information