Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately NZD 35.00 for adults and NZD 17.50 for children.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

How is the property located in relation to key landmarks?

The hotel is located in the heart of Palmerston North, within a 10-minute walk of The Square and Palmerston North Convention Centre. It is approximately 0.4 miles from Te Manawa and City Library.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of NZD 40.00 per day, and advance request or confirmation may be required.

Copthorne Hotel Palmerston North - Comfortable Stay

Average nightly price at Copthorne Hotel Palmerston North by month, last 12 months (USD)
Month	Average price
January	US$89
February	US$114
March	US$120
April	US$96
May	US$100
June	US$100
July	US$103
August	US$109
September	US$109
October	US$110
November	US$111
December	US$92

What guests think

At Copthorne Hotel Palmerston North, travellers consistently praise the central, walkable location and generally friendly staff, while many note spacious rooms, but ongoing renovations, intermittent noise, and a mix of modern and dated areas shape the overall experience.

Several reviews report weak water pressure or occasional lack of hot water, and some rooms lack air conditioning. Parking is easy and on site, but dining feedback ranges from very good meals and breakfast to slow or understaffed service. Expect a convenient base with variable comfort while upgrades continue.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site parking is easy and often secure, and several guests found it convenient. Ongoing renovations affect the exterior and occasionally access, while the gym is usable but could use some maintenance.

Related guest reviews

10

Saimoni

22 Jun 2025

·

Stayed 3 nights

Great stay for a weekend getaway. Rooms were nice and clean and service from reception was amazing. I love how there’s a locked carpark just feels a little bit more safer. Super close to all shops bars and cafes

8

Maurice

1 Sept 2024

·

Stayed 1 night

Convenient overnight stay. Safe parking

10

Trevor

28 Jun 2024

·

Stayed 2 nights

Very convenient and good parking

10

John

13 Jun 2025

·

Stayed 2 nights

Perfect location and an excellent room. Parking facility was easily accessible.

10

Steven

26 Oct 2023

·

Stayed 1 night

Always enjoy my stay at Copthorne, Palmerston North. Clean spacious rooms with free secure parking. Available for late check-in during business trips away.

10

Mia

25 Nov 2023

·

Stayed 2 nights

Consistently good accommodation with lovely staff and nice food. The gym gear could do with some tlc

10

hayden

18 Mar 2024

·

Stayed 1 night

It’s cheap and easy to park and walk everywhere

8

Karen

5 Jan 2023

·

Stayed 19,362 nights

Handy on site free parking by entrance . Close to township . Twin room single beds not large should be bigger .

8

Chris

13 Dec 2022

·

Stayed 1 night

Comfortable and convenient hotel with lots of activities available. Very impressed by vegan dishes in restaurant and standard of service there. Only problem was inaccessibility of outdoor pool which had unsafe ladder access but I am sure this will be sorted by the next time I stay.

10

Jack

21 Sept 2024

·

Stayed 1 night

Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.

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Cleanliness

Rooms and common areas are generally clean and tidy, though a few guests reported lapses such as unclean showers, dirty windows, or a linen issue.

Related guest reviews

8

Daneel

5 Jun 2025

·

Stayed 1 night

Very clean and tidy

10

Maria Miland

2 Mar 2025

·

Stayed 3 nights

Excellent location just 5 minutes walk from The Square. Easily accessible by car and lots of parking space available. Good breakfast selection at the hotel restaurant, and great service both there and at the bar. Large, clean and airy rooms. I appreciated the opportunity to "give a kiwi a meal" by skipping the daily cleaning.

8

Bronwyn

8 Sept 2025

·

Stayed 1 night

Great location & clean & tidy rooms

10

Seuga

3 Mar 2024

·

Stayed 2 nights

We had an amazing stay in this hotel. Friend reception, clean and spacious rooms.

6

Grant

17 Jan 2023

·

Stayed 19,372 nights

Location is great. Room was clean except the windows which were dirty, including the inside which had cobwebs. Took along time to be seen when we first arrived, I started looking in the office and around the bar/restaurant trying to find someone. No shampoo in the bathroom, yet there were three containers of body wash. Simply and sadly, the standards had dropped since we last visited about 2 - 3 years ago.

8

Winette

27 Jun 2025

·

Stayed 1 night

Clean, spacious room, everything I needed for a one night stay

8

Janice and malcolm

14 Nov 2025

·

Stayed 2 nights

Yes staff good. Room clean.

8

Jenni

5 Nov 2023

·

Stayed 1 night

The room was clean and a good size. Bed was comfortable. The shower wasn’t particularly clean - but there seem to be renovations so maybe due to be updated…

6

David

8 Jan 2025

·

Stayed 1 night

An enjoyable stay in Palmerston North Copthorne. However, the renovations in part of the hotel had the room smelling of paint for some of the evening. There was also no clear signage at the entry to welcome us in through the construction area. It would have been nice to have some acknowledgement of the renovations which the staff seemed to pretend were not happening. Even with some noise and disruption there were no signs excusing the work or impact. The room was clean & comfortable with one notable exception. The top bed sheet had someone's blood stain on it. Possibly from a previous occupant, or maybe how the sheets arrived from their laundry service. To the hotels credit, this was rectified immediately when we found it (at 11pm). Despite these two issues we enjoyed our time and the wonderful view.

6

Brett

13 Nov 2024

·

Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time

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Rooms

Rooms are often spacious and some newly refreshed with good views, but several guests reported weak water pressure or periods without hot water and noted the lack of air conditioning in some rooms; occasional noise or maintenance issues also appear.

Related guest reviews

6

Bernice

22 Jun 2025

·

Stayed 1 night

Normally stay here and have excellent stay but after trying to shower that night no hot water, AC that only trickled out heat on full! and no spare blanket so doubled over duvet to warm. Lovely clean rest of facilities and staff very friendly. Will give another chance as hope only one off.

6

Mike

28 Sept 2025

·

Stayed 7 nights

Mattress was super soft made sleeping very hard as you sunk into the bed. Water pressure was terrible, no real water flow at all in shower or bathroom tap Waited for 5 minutes to be seated at breakfast when only a few people were dining, had to go and find someone. The food when served was ok, coffees were cold WiFi was intermittent and had to renew every 24 hours Basically the hotel is not up to Millennium standard Location was good though Staff very friendly and helpful

8

Norma

24 Jun 2025

·

Stayed 1 night

Good rooms very tired need a revamp

4

julia

15 Sept 2025

·

Stayed 1 night

We stayed on a Saturday. There was just one staff member running the restaurant + bar + room service. The poor person was run off their feet. We waited and waited for the bill, walked up and down, and ended up giving up and going back to our room. The room was a good size. However, the bathroom water pressure was abysmal and to top it off, there was basically no hot water to the point where we didn't bother showering the following morning as a result. When we checked out, the person at the front desk didn't ask how our stay was, and if everything was okay, which is a stock-standard question to ensure quality control. It was super disappointing. We don't be back.

6

Jess

2 Aug 2025

·

Stayed 1 night

The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was "Oh, thats a shame". Pretty disappointed.

10

michael

25 May 2025

·

Stayed 2 nights

Good location as close to CBD. Recently renovated room with large viewing window. Great view of Palmerston North. Heat pump also installed. Instructions needed for heat pump operation. Friendly and helpful staff. Shower mat needed as floor very slippery.

8

Steven

16 Nov 2025

·

Stayed 2 nights

Room is spacious & well set out with comfortable bed, but pillows were very thin and disappointing. The water pressure in the shower was also weak and invonsistent.

10

Angelina

4 Mar 2023

·

Stayed 2 nights

It was great! Only thing that was a downfall was that there was no air-con. But other than that, everything was smooth. Service was great! Had a lovely time !

10

Russ

28 Aug 2025

·

Stayed 2 nights

The room was very good, nice and tidy but the TV did work properly and it was a bit noisy as you can hear people in the corridoor and adjoining room.

6

Moana

10 Apr 2023

·

Stayed 2 nights

This hotel is well located and has free parking on site and free internet. The foyer, restaurant area, hallway and our room were very clean. The room was modern and simple and everything was in good order. We experienced a low level of noise from the floor above throughout the night which sounded like a generator. Staff were courteous and professional. This hotel does not have air conditioning.

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Service

Staff are frequently described as friendly and helpful across reception, bar, and restaurant, though there are recurring reports of understaffing and slow responses during busy times.

Related guest reviews

10

Saimoni

22 Jun 2025

·

Stayed 3 nights

Great stay for a weekend getaway. Rooms were nice and clean and service from reception was amazing. I love how there’s a locked carpark just feels a little bit more safer. Super close to all shops bars and cafes

10

Maria Miland

2 Mar 2025

·

Stayed 3 nights

Excellent location just 5 minutes walk from The Square. Easily accessible by car and lots of parking space available. Good breakfast selection at the hotel restaurant, and great service both there and at the bar. Large, clean and airy rooms. I appreciated the opportunity to "give a kiwi a meal" by skipping the daily cleaning.

10

Cameron

23 Aug 2025

·

Stayed 3 nights

Friendly and helpful staff made the experience much more pleasurable place was clean and tidy will defiantly be staying here again

6

Bella

29 Oct 2023

·

Stayed 2 nights

Staff were not interested. Service for breakfast , food not hot in buffet. Cobwebs in the bread area. Room service all good.

4

julia

15 Sept 2025

·

Stayed 1 night

We stayed on a Saturday. There was just one staff member running the restaurant + bar + room service. The poor person was run off their feet. We waited and waited for the bill, walked up and down, and ended up giving up and going back to our room. The room was a good size. However, the bathroom water pressure was abysmal and to top it off, there was basically no hot water to the point where we didn't bother showering the following morning as a result. When we checked out, the person at the front desk didn't ask how our stay was, and if everything was okay, which is a stock-standard question to ensure quality control. It was super disappointing. We don't be back.

10

Tawhai

9 Jul 2025

·

Stayed 1 night

Great and helpful staff

8

Chris

29 Apr 2025

·

Stayed 1 night

The staff were excellent. Convenient and the rooms were well appointed with everthing i needed

6

Jess

2 Aug 2025

·

Stayed 1 night

The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was "Oh, thats a shame". Pretty disappointed.

10

Valerie

19 Jul 2025

·

Stayed 1 night

We were only there one night but found staff and room just lovely, the young girl in the bar was such a friendly and helpful person - it was all great!!

4

Sandra

27 Apr 2025

·

Stayed 1 night

Arived for 2 pm booking room not ready till 3.. Went for a drink no Coca-Cola as a mixer Order the advertised coffee and muffins...no muffins. Drink bar unattended Had to look for staff on several occasions. Looked out window to see nothing but scaffolding. Very disappointed would never recommend.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to The Square, shops, and transport; convenient for business or short stays.

Related guest reviews

8

Charlotte

2 Oct 2023

·

Stayed 1 night

Location to central square. Perfect for over night and value for money

10

dave

23 Sept 2025

·

Stayed 1 night

Nice location

8

Betty

19 Feb 2023

·

Stayed 1 night

Stayed here last minute due to changing plans because of cyclone. They are close to bus station and staff were very accommodating

6

Meritiana

1 Jun 2025

·

Stayed 1 night

Convenient location to amenities and food

8

Karen

3 Jun 2024

·

Stayed 1 night

Handy location . Off street free parking . Clean rooms . Handy to walk township .

8

Bronwyn

8 Sept 2025

·

Stayed 1 night

Great location & clean & tidy rooms

10

John

13 Jun 2025

·

Stayed 2 nights

Perfect location and an excellent room. Parking facility was easily accessible.

10

Julie

23 Apr 2025

·

Stayed 2 nights

Very handy to the middle of town

10

Daryl

17 Jun 2025

·

Stayed 1 night

Excellent central hotel. Walking distance to central Palmerston North. Easy check in, very pleasant room, good restaurant and bar. Well worth staying there.

8

Andre

4 Aug 2024

·

Stayed 1 night

Handy to city

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AI-generated summary based on recent guest reviews

Dining

Food feedback is mixed: many enjoyed good breakfasts, tasty meals, and accommodating service, while others found buffet items lukewarm, coffee poor, or service slow and understaffed at times.

Related guest reviews

6

Maggie

1 Jan 2025

·

Stayed 1 night

We did not know that the property was in the middle of extensive renovations but the workers were as quiet as possible. The shower was very dangerous without grabrails. The meal in the restaurant was disappointing as the fish was over cooked, tough and dry.

8

James

15 Mar 2024

·

Stayed 1 night

Meal in hotel last night was very good indeed. The chap on duty was a star . He worked the bar, the restaurant and took walk ins, all by himself.

10

Maria Miland

2 Mar 2025

·

Stayed 3 nights

Excellent location just 5 minutes walk from The Square. Easily accessible by car and lots of parking space available. Good breakfast selection at the hotel restaurant, and great service both there and at the bar. Large, clean and airy rooms. I appreciated the opportunity to "give a kiwi a meal" by skipping the daily cleaning.

8

Paul

5 May 2025

·

Stayed 1 night

Rooms excellent, all fresh and new, great bigger than king-size bed. Restaurant staff were wonderful, meals great. Why is a decent coffee extra at breakfast? We dislike coffee from urns. Cereal bowls toooooo small. A big thank you to the staff for wonderful service in what must still be trying conditions as outside of building is maintained and repainted. Bonus is that work men only start at 9am. No doubt grounds and road markings will be redone after work on building completed.

10

Alexandra

10 Sept 2024

·

Stayed 2 nights

The staff at this hotel are really lovely, I had a really polite gentleman working in the restaurant at breakfast on both mornings and the reception staff and room service were really courteous too. The gym was good, room was spacious. Restaurant food quality was VERY GOOD and they accommodate dietary requests with no issues. Would recommend!

6

Mike

28 Sept 2025

·

Stayed 7 nights

Mattress was super soft made sleeping very hard as you sunk into the bed. Water pressure was terrible, no real water flow at all in shower or bathroom tap Waited for 5 minutes to be seated at breakfast when only a few people were dining, had to go and find someone. The food when served was ok, coffees were cold WiFi was intermittent and had to renew every 24 hours Basically the hotel is not up to Millennium standard Location was good though Staff very friendly and helpful

10

Ivan

29 Apr 2025

·

Stayed 1 night

Great breakfast

6

Bella

29 Oct 2023

·

Stayed 2 nights

Staff were not interested. Service for breakfast , food not hot in buffet. Cobwebs in the bread area. Room service all good.

10

Fiona

30 Jun 2024

·

Stayed 2 nights

. Nice hotel, being refurbished, but the works did not affect us. Good service, nice breakfast with our extra of poached eggs well cooked. Only thing we found odd was that one of the gates was closed during the day, so that when WE called an UBER, they had trouble getting in (and, of course THEY didn't have the code, so had to go all the way round to the other gate). That meant we got charged a "waiting" fee, which was irritating.

10

Mark

24 Oct 2023

·

Stayed 1 night

Great place to stay again. Very good for a overnight business trip but also well situated in the centre of town for a longer stay. Room service was great too yummy food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $116	3 $147	4 $147	5 $134	6 $113	7 $113
8 $103	9 $115	10 $143	11 $143	12 $132	13 $136	14 $113
15 $103	16 $113	17 $144	18 $152	19 $113	20 $113	21 $113
22 $103	23 $113	24 $118	25 $144	26 $118	27 $101	28 $113
29 $103	30 $113

Copthorne Hotel Palmerston North

Prices for Copthorne Hotel Palmerston North

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds

Superior Room, 1 King Bed

Suite 1 King

Family Room

Guest reviews of Copthorne Hotel Palmerston North

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Copthorne Hotel Palmerston North

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $112	24 $142
25 $108	26 $107	27 $108	28	29 $116	30 $114	31 $101