Hotel Suites La Siesta

Pro: Great staff, Great view, charming rooms, nice pool Con: Wi-Fi spotty, some outside noises on some nights,

Hotel.com overcharge by 5300 pesos. Roof top terrace not open, only 1 pool, cold water, single sofa beds , no bedding, is only worth what hotel fee was, ? . 338 us was charge for 3 nights, 5800 peso approx , why I pay 11000 peso

Found that the hotel was tired looking, light bulbs missing, not enough glasses etc for 4 people in the apartment. Kitchen poorly appointed and if customers are required to wash the dishes, perhaps dish soap!! be neccessary

Very courteous staff. The room had an amazing view.

The staff were very courteous. The building needs a lot of upgrading and repair as many things were not working. Seems like the elevator was out of service every second day. Most fridges don't work properly. Ceiling fans also not working. Sitting area consisted of a couch with a board nailed across where a spring broke causing a large hard lump in the middle of the sitting area. Very uncomfortable. The views from the hotel are exceptional and things would be a great place to stay if the property owners would spend some money on upgrades instead of band aid solutions. When are fridge did not cool at off, we were given a replacement fridge. Apparently our neighbours on our floors had already complained of their fridge and our replacement fridge ended up being their fridge that they asked to be replaced (bandaid solutions). We were given two hard chairs to sit on in lieu of replacing our couch. Very uncomfortable. I cannot complain about the staff as they did the best they could with what they had to work with. WIFI was almost non existent and never got any help with that issue.