Is parking available at the hotel?

Yes, parking is available on-site. Covered self-parking is offered at a fee of CAD 29 per day, and covered valet parking is available for CAD 34 per day. Both options include in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered at the hotel. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately CAD 26.00 for adults and CAD 13.00 for children.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a fee of CAD 50 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Québec City, just steps from Grande Allée and 14 minutes by foot from Château Frontenac. It is 0.3 miles from the Quebec City Convention Center and 0.8 miles from Quebec City Town Hall.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the hotel. The minimum age for children to stay for free is not specified, but families are welcome.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds at a fee of CAD 25.00 per day. Advance request or confirmation is required for rollaway beds.

Hotel Chateau Laurier Québec - 4 Star Stay

Average nightly price at Hotel Chateau Laurier Québec by month, last 12 months (USD)
Month	Average price
January	US$168
February	US$158
March	US$135
April	US$137
May	US$185
June	US$193
July	US$233
August	US$229
September	US$235
October	US$205
November	US$150
December	US$273

What guests think

Across recent reviews, Hotel Chateau Laurier Québec is praised for its central, walkable location near Old Quebec, with many guests highlighting friendly staff and solid cleanliness, while noting occasional housekeeping lapses and service slowdowns at busy times.

Facilities such as the pool, outdoor hot tubs, and sauna are appreciated, though the pool and gym feel small for the hotel’s size and can be crowded; parking is tight and paid. Rooms range from renovated and spacious to smaller or dated, with some reports of noisy HVAC, thin walls, limited views, and dim bathroom lighting. On-site breakfast and the partner restaurant get mixed feedback and queues, while nearby dining is plentiful. Expect a comfortable, convenient base for exploring on foot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the pool, outdoor hot tubs, and sauna, plus extras like a wine dispenser and lobby coffee. Drawbacks include a small or crowded pool and gym, occasional equipment outages, and tight, paid parking.

Related guest reviews

8

chris

25 Sept 2025

·

Stayed 3 nights

Good location just outside the city gates . Hotel was extremely busy with bus tours . Difficult to get any help answering questions about hotel facilities,restaurants recommendations and local points of interest . Lobby and elevators was always full of tour groups . Disappointing Treadmills did not work . Hot tub was a great addition .

10

Michael

7 Oct 2025

·

Stayed 3 nights

Very convenient location within walking distance to Old Quebec. Rooms were spacious and nicely furnished. Pool and hot tubs were also enjoyable.

10

Chris

17 Aug 2025

·

Stayed 2 nights

The spa and pool

10

Katherine

18 Dec 2024

·

Stayed 4 nights

Very comfortable & generously sized rooms that had space for a rollaway bed. Parking was secure, underground, heated and accessed via elevator. Spacious lobby with comfy couches, a wine dispenser and a coffee machine.

10

Jeffrey

3 Oct 2025

·

Stayed 3 nights

This is a great location for experiencing Quebec City. It’s a short walk to old town, right next to the citadel and there are lots of quality restaurants near by. The staff were great. I really liked the large sauna.

6

Thorsten

14 Aug 2025

·

Stayed 1 night

Pool was just ok, spa did not work, long wait for breakfast and that was average or less.

10

Neil

20 Jul 2025

·

Stayed 1 night

It's an excellent property, ideally situated near vibrant restaurants, bars and old Quebec City. The only thing that I would point out if people are driving large SUVs is the underground parking is extremely tight. I snagged a wonderful parking spot only because a man in a large Infiniti SUV scratched the side of his beautiful vehicle and left abruptly....very cramped conditions. There are scuff marks all over the walls and ramps so if you have a larger vehicle they do offer a valet service which might be worth it for those who are a bit nervous about that kind of thing.

10

Linda

14 Jun 2025

·

Stayed 3 nights

Loved the location. The sauna and spa were great. Enjoyed our stay.

6

Cameron

1 Aug 2025

·

Stayed 2 nights

The pool facilities were very small and somewhat disappointing.

10

Tay Yiu

1 Oct 2025

·

Stayed 3 nights

Car park is abit narrow. Front desk staff didnt advise how to make payment for the car park at the point of check in.

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Cleanliness

Rooms and public areas are generally clean, with many noting spotless stays. However, housekeeping can be inconsistent, with delayed service, missed restocking, and occasional issues in the pool or spa areas.

Related guest reviews

10

Nicole

19 Oct 2025

·

Stayed 3 nights

Hotel service was great, room was very clean.

10

Jason

19 Aug 2025

·

Stayed 4 nights

Very clean hotel and rooms. Staff are responsive and friendly. Would have rated this 5 star across the board except for a couple of things: on one housekeeping service, they failed to replenish toilet paper so I had to intercept a housekeeper in the hallway; second thing is that some of the rooms need touching up on things like peeling wallpaper.

6

Julio

29 Nov 2025

·

Stayed 4 nights

After being upgraded from section D to section B due to complaining of stuffy room a smelling pillows, we had a pleasant experience, the room was great with a beautiful view and spotless clean, but there were a few drawbacks worth mentioning. The housekeeping left a lot to be desired. The floors and shower area weren't cleaned thoroughly during a 4 night’s stay and a few basic items weren’t restocked (TP, shower gel). A sign to clean the room was left before 10 AM, however, after we came back to an uncleaned room and complaining about it, it was half way cleaned by 3:30 PM, surprisingly the front desk seemed unbothered. It wasn’t enough to ruin the trip, but it did take away from what could have been an excellent experience.

10

Maureen

6 Jul 2025

·

Stayed 3 nights

Lovely hotel. Poor housekeeping staff

6

Elizabeth

20 Jul 2025

·

Stayed 3 nights

This property was excellent regarding proximity to all points of interest. Hotel restaurant had a limited menu and food was over cooked. Pool was dirty and towels were thrown around with no available fresh ones. Hot tubs required you to walk to another part of the pool area outside. It was raining the night we went. There appeared to be no supervision for children. Television required you to stream your own apps. The room had bed frames that lend themselves to bruised shins.

10

Crystal

3 Feb 2026

·

Stayed 3 nights

The staff was great, and the room was clean. Very good for quick access to Old Quebec. Would stay here again.

8

Yovana

4 Jan 2026

·

Stayed 6 nights

Room was clean

8

Karine

19 Aug 2025

·

Stayed 1 night

Les 2 spas sont minuscules pour la grandeur de l’hôtel, souvent occupés et pas très propre. Sinon le reste est propre.

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6

Kimberly

11 Sept 2025

·

Stayed 5 nights

During check in the front desk staff was short & curt! Didn’t feel welcomed. Only one person doing check in, other person on the phone for long period. Unable to control room temperature, very cold initially & then to warm when heat turned on. I don’t think my room Was ever vacuumed during my stay (5 days).

10

Mégan

13 Jul 2025

·

Stayed 1 night

Très bien la chambre était vraiment propre

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Rooms

Many find rooms comfortable and some renovated or spacious, while others report smaller or dated layouts with limited views. Recurrent comments mention noisy HVAC, thin walls, and dim bathroom lighting.

Related guest reviews

10

Kazuhiro

17 Oct 2025

·

Stayed 3 nights

朝食レストランはホテル内にありましたが、ホテルと提携しているものでした。３泊のうち、朝食は１回利用しました。種類は多くはありませんでしたが、必要なものは揃っていて良質でした。朝食レストランからの眺めは良くありませんでした。客室は清潔で居心地良く、いつまでも滞在したいと思うほどでした。窓からの眺めも最高でした。残念な点は、ベッドサイドの小さなライトが3個とも故障していた点です。また、コーヒーメーカーが自宅で使用している物と少し違っていて、戸惑いました。簡単な説明書があるとありがたいです。シャワーの温度は充分でした。受付のスタッフはフレンドリーで、好感が持てました。ケベックの中心部（シャトーフロンテナックや観光案内所）まで歩いて15分ほどで、観光にとても便利な場所でした。周囲にレストランが多く、海産物を提供するレストランもありました。

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6

Jessica

28 Aug 2025

·

Stayed 6 nights

The hotel was well located and clean however the beds were of very poor quality, extremely hard, very uncomfortable. The duvet was lumpy because the stuffing was balled up in various areas. When I inquired about the beds and the discomfort I was dismissed saying “all beds are the same. While the rest of the stay was good, location was good we will not stay there again because the beds were so uncomfortable. We have stayed at many hotels, boutique and chain and have never experienced beds this uncomfortable. Will stay elsewhere next time to avoid the back and body aches.

10

Aubrey

28 Sept 2025

·

Stayed 1 night

Check in was fast and efficient. Room was small but very quiet and had everything we needed including robes. Beds very comfortable.

10

Anita

25 Aug 2025

·

Stayed 3 nights

Perfect location. The corner room was nice with 2 big windows. Very quiet for sleep. Very generous amount of towels, hot water, products etc. Staff were the best. Missed not having a microwave. So close to many wonderful restaurants.

10

Andréo

21 Oct 2025

·

Stayed 1 night

En général c’est bien mais pas de grande fenêtres je croyais voir sur la ville et je voyais rien

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10

Evon

3 Aug 2025

·

Stayed 2 nights

Walls are super thin but great accommodations and great location!

6

Nadine

7 Feb 2026

·

Stayed 2 nights

The heater made noise when going on and off all night

8

Janis Elaine

22 Oct 2025

·

Stayed 5 nights

Aside from running into the bed frame in the dark, the room was excellent. Lots of space, reasonable TV stations in both English and French. Shower water pressure was excellent, we liked the soap/shampoo/conditioner dispensers and the 3 lighting options in the bathroom. Wi-Fi was good. Only thing was getting used to the layout of the hotel, from the lobby to the room and parking garage; signage is discreet and above one's head.

8

Brandon

28 Aug 2025

·

Stayed 2 nights

The air conditioning was insanely loud, often whistling like a kettle. The bathroom door also did not close. Other than that everything was amazing

8

Sophie

11 Feb 2026

·

Stayed 2 nights

La chambre était trop petite. On entre avec nos bottes et on salit le plancher. Pas de table de chevet d’un côté du lit pas de lumière pour lire dans notre lit. La salle de bain est belle aussi le coin frigo et café.

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Service

Staff are widely described as friendly and helpful, including responsive concierge support. At peak times, long check-in lines and communication issues appear, with a few curt interactions or errors later corrected.

Related guest reviews

6

philip

30 Sept 2024

·

Stayed 3 nights

My stay started poorly with the desk clerk ignoring me standing next in line—which caused me to have a backache and then refusing to listen to me regarding my consecutive reservations-causing me to incorrectly get locked out of my room the next day. The rest of the staff I encountered—particularly at the concierge desk—were wonderful—extremely helpful.

10

Elizabeth

21 Jul 2025

·

Stayed 5 nights

Hotel Review: Our room was comfortable, had everything we needed and lots of amenities. We also loved the location! It’s walking distance from so many sites in and around Québec City. The staff was incredible, but a special shout out goes to Flora! She not only checked us in, she helped us with our luggage upon arrival, made sure we knew our way around the hotel and greeted us with such a cheerful and warm reception each and every day!! She made us very special! The only suggestion we would have is to supply the guests with an information booklet with details about the amenities and how best to get around. We found ourselves having to ask a lot of questions.

10

Peter

12 Feb 2026

·

Stayed 5 nights

The hotel was great and staff exceptional. Perfectly located for the Carnaval and close to fantastic restaurants…

6

guodong

18 Jul 2025

·

Stayed 2 nights

When we check in, the staff gave us the wrong room key card, caused a small problem, but changed to the right room keycard right after. This problem should be able avoid in the first place, this was our first time dealing with this issue. Not very happy!

10

Marie

25 Sept 2024

·

Stayed 2 nights

Chateau Laurier had excellent service from check in to check out. Staff super friendly and helpful, wine dispensary was fun and convenient. We would highly recommend

8

John

6 Oct 2025

·

Stayed 4 nights

Hotel was comfortable, clean and conveniently located. Staff were not courteous and need to be trained in customer service.

10

Linda

12 Oct 2025

·

Stayed 2 nights

Can’t say enough about how much we enjoyed our stay. The hotel staff was welcoming and checked us in early!! The facilities are beautiful, clean and well kept. We were within waking distance to everything! We will definitely return!

8

Scott

3 Aug 2025

·

Stayed 3 nights

Good location with access to Old Quebec. The hotel itself is updated in public areas and you can pay more to get an updated room. The staffing levels seem low at the front desk and valet area. Long waits to talk to someone in that space when you need assistance.

10

Leander

27 Jul 2025

·

Stayed 2 nights

Excellent hotel if one doesn't get the rough bully guy at the night reception who barked at us in the lobby we had to experience at Christmas. This trip in the summer was better and everyone was very nice. Great hotel now that renovations are mostly finished.

6

Kimberly

11 Sept 2025

·

Stayed 5 nights

During check in the front desk staff was short & curt! Didn’t feel welcomed. Only one person doing check in, other person on the phone for long period. Unable to control room temperature, very cold initially & then to warm when heat turned on. I don’t think my room Was ever vacuumed during my stay (5 days).

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Location

Location is a standout: central and walkable to Old Quebec, the Plains of Abraham, Parliament, and many restaurants. A few mention event-related street noise at busy times.

Related guest reviews

10

Sergio

21 Oct 2025

·

Stayed 2 nights

Excellent hotel, great location near must of the touristic locations in old Quebec. Very calm, secure, clean. Everything you want from a resort.

10

Christina

13 Sept 2025

·

Stayed 3 nights

We enjoyed our stay at this hotel. The staff was very nice and helpful. It’s located close to old town, a short walk to the Chateau Frontenac. The surrounding of the hotel is very nice with many dining options. We visited during the music festival season so it was a bit busy and noisy at night, but I expected it would be quieter at other times of year.

10

Vanessa

6 Sept 2025

·

Stayed 3 nights

Chateau Laurier is situated in a convenient location with secure underground parking. There are lots of restaurants nearby including the one at the hotel. The Parliament building is close by as well as the Plains of Abraham. It’s a nice 20 minute walk to the Old Town. The room was large and clean and quiet. Highly recommend!

10

Christopher

12 May 2025

·

Stayed 2 nights

Excellent location

10

John

2 Oct 2025

·

Stayed 3 nights

Property is a short walk to Old Quebec. Excellent location with lots of dining options

10

Crystal

3 Feb 2026

·

Stayed 3 nights

The staff was great, and the room was clean. Very good for quick access to Old Quebec. Would stay here again.

10

Elsie

3 Aug 2025

·

Stayed 2 nights

Excellent location near old Quebec city. Very comfortable.

10

Rosemarie

29 Oct 2025

·

Stayed 3 nights

Lovely hotel very conveniently located for tourists as everything we wanted to see was within walking distance.

10

Jean-Francois

13 Jan 2026

·

Stayed 2 nights

Perfect location

10

John W

2 Oct 2025

·

Stayed 3 nights

This is a lovely hotel that is a short walk to the downtown area. Great location and charming hotel.

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Dining

On-site breakfast and the partner St-Hubert receive mixed feedback, with limited selection, crowds, and early closing noted; many guests choose nearby restaurants instead. Some positives exist, but overall nearby options impress more.

Related guest reviews

10

Jennifer

1 Sept 2025

·

Stayed 3 nights

Great location. Walkable to the Old City. Fun restaurants and bars down the block. Hotel restaurant was very busy and staff had trouble keeping up. Sunday of Labor Day weekend should be treated like a weekend.

6

Gregory

1 Sept 2025

·

Stayed 4 nights

We stayed in room 324, an upgraded king room. It has French doors with full glass between the bedroom and bathroom. I don't know who thinks this is a good idea, but I don't. Also, the lighting in both the room and the bathroom was the worst I've seen in maybe forever. Great shower, comfortable bed, beautiful views out the windows. Front desk and valet were both great. Breakfast food was awful. Dinner service was awful. The block that the hotel is on is loaded with restaurants and the old city is just 2 blocks away.

10

paul

24 Oct 2025

·

Stayed 2 nights

Hotel was excellent and so was the location The breakfast buffet was terrible I didn't even stay I went across the street to a different restaurant

8

Linda

27 Jun 2025

·

Stayed 4 nights

This is a nice hotel in an excellent location. Our room was spacious and the bed was comfortable. The soaker tub was wonderful. However, the closet was tiny and our room was often not cleaned until 4 pm or later. Unfortunately, the restaurant and lounge attached to the hotel is operated by a large chain of rotisserie chicken restaurants; close to fast food. It was disappointing that the restaurant and bar did not reflect the calibre of the hotel.

10

Gabor

7 Sept 2024

·

Stayed 4 nights

Excellent location, great on site parking, within 2 mins walking of dozens of restaurant. Hotel breakfast is like a Marriott, with powder scrambled eggs, only thing I would not recommend

8

Diane

19 Oct 2025

·

Stayed 4 nights

Our room was clean and spacious, The location was convenient and felt safe and walkable.Did not provide makeup remover as an amenity as many hotels now do.Breakfast is available for a fee and was very crowded with a long wait time for seating. Better to have breakfast elsewhere.

8

Paula

5 Sept 2024

·

Stayed 3 nights

The parking is below the hotel, which is convenient but if you’re driving a full sized truck or larger, you will need to valet park it. The restaurant was mediocre—not bad but simply mediocre. However, I would stay there again due to price, cleanliness and location.

6

Gary D D

5 Aug 2025

·

Stayed 1 night

Breakfast in a chicken restaurant that closes at 10:00. Too early for us.

6

Thorsten

14 Aug 2025

·

Stayed 1 night

Pool was just ok, spa did not work, long wait for breakfast and that was average or less.

10

Francis

31 Aug 2025

·

Stayed 2 nights

Desk check-in and check-out terrible: way too long. But room, spa and pool excellent. Breakfast buffet excellent. No restaurant in the hotel besides st-hubert (roasted chicken place) but a lot of restaurants very close.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $145	2 $143	3 $155	4 $186	5 $176	6 $162	7 $186
8 $138	9 $337	10 $175	11 $319	12 $290	13 $186	14 $175
15 $162	16 $163	17 $298	18 $309	19 $167	20 $186	21
22 $155	23 $167	24 $167	25 $239	26	27	28
29 $158	30 $158

Su	Mo	Tu	We	Th	Fr	Sa
		1 $214	2	3 $249	4	5
6 $165	7 $166	8 $179	9 $235	10 $365	11 $315	12 $421
13 $179	14 $179	15 $180	16 $179	17 $179	18 $374	19 $402
20 $182	21 $185	22 $208	23 $211	24 $241	25 $249	26 $357
27 $365	28 $277	29 $254	30 $277	31

Hotel Chateau Laurier Québec

Prices for Hotel Chateau Laurier Québec

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About this property

Location

Room options

Signature Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Superior Room, 2 Queen Beds

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Room Ultra, 1 Double Bed (Small)

Signature Room, 1 King Bed

Signature Quadruple Room, 2 Double Beds

Superior Room, 1 King Bed

Luxury Room, 1 King Bed

Deluxe Room, 1 King Bed

Guest reviews of Hotel Chateau Laurier Québec

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