Is parking available at the hotel?

Self parking is available on-site for a fee of NZD 40 per night. Valet parking is also offered. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee of approximately NZD 45 for adults and NZD 22.50 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Queenstown, within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. Other nearby attractions include Fear Factory Queenstown (0.3 mi), Toi o Tahuna (0.5 mi), and Queenstown Beach (0.5 mi).

What are the hotel's policies regarding children?

Children aged 3 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds for a fee of NZD 80 per day, subject to availability. Advance request or confirmation may be required.

Hotel St Moritz Queenstown

Average nightly price at Hotel St Moritz, Queenstown - MGallery Collection by month, last 12 months (USD)
Month	Average price
January	US$276
February	US$298
March	US$283
April	US$254
May	US$177
June	US$200
July	US$233
August	US$247
September	US$244
October	US$209
November	US$267
December	US$254

What guests think

Guests describe Hotel St Moritz, Queenstown - MGallery Collection as a stylish, comfortable base with spacious rooms, an especially praised breakfast, and inviting shared spaces including the lobby fireplace and hot tubs.

Location is walkable to central Queenstown, but the steep hill back and paid, limited parking can be inconvenient. Views can vary by floor, and several guests noted warm rooms due to limited or no air conditioning, along with occasional noise near equipment or venues. Service receives strong praise for friendliness and helpfulness, with a few reports of slow bar service or housekeeping lapses. Overall, expect an upscale, relaxed stay close to town, best if the hill won’t be a hurdle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a popular restaurant and bar with lake views, a lobby fireplace, outdoor hot tubs, a small gym, and coin laundry. Several reviews note paid parking that can be tight or unavailable at busy times.

Related guest reviews

10

Lisa-Ann

6 Jun 2025

·

Stayed 2 nights

Excellent location and beautiful hotel! Walk to everything Queenstown has to offer, close to all the bars, restaurants and activities. The hotel has a lovely restaurant, breakfast was great, open fire in the lounge/lobby and awesome hot tub outside.

4

Will

21 Jan 2025

·

Stayed 2 nights

I was disappointed with my two stays at the St. Moritz. While the facilities were beautiful, the service at the bar was subpar. The room I was given had all usable outlets far from the bed, so I had to uncomfortably sleep in the bed backwards. During my second stay, I had to ask for a fan that had been said to be in all rooms. At the bar, the staff seemed more concern with gossiping than attending to their customers - I was clearly standing in line to pay for my drinks and struggled to get the bartender’s attention because, as I could overhear, they were discussing staff drama. This was particularly unprofessional and off-putting. The food at the restaurant was inconsistent - half of the dishes were great and the other were bland. Having laundry was very convenient. Altogether, I expected better service, attention to details (e.g. outlets) to go with the outstanding premises.

10

Robert

17 Apr 2025

·

Stayed 4 nights

Attractive, clean, polished facility. Hotel bar and restaurant is really good.

8

Nicholas

14 Jan 2025

·

Stayed 4 nights

The hotel was great, my only complaint is that I paid $40 a night for car parking and each night it was full. Had to park on the street a couple of time. Why sell the park space if you sell to many and there is is t enough space? Am I paying for the opportunity to park?

10

Ross

14 Dec 2023

·

Stayed 2 nights

Room was terrific, best bed and pillows of our trip. Parking was very convenient and is an easy walk into town. Only issue was the bar manager who was serving us - he seemed very stressed and the drinks we were served were very disappointing- all other staff we had contact with were outstanding.

10

Sarah

11 Jan 2026

·

Stayed 5 nights

Beautiful rooms and excellent breakfast. Staff were always attentive. Parking is limited in peak period be sure to book.

10

Oliver

13 Sept 2023

·

Stayed 3 nights

Lovely property with very friendly staff who were always available to help. The hot tub garden was a nice way to spend some time after a busy day of sightseeing. Our suite was huge and fitted to a high standard. The balcony was a great place to watch the sunset over the mountains

8

Joanne

13 May 2024

·

Stayed 8 nights

The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint). Loved the room which was more spacious than expected with a super comfy king bed and large shower. The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced. Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables. A wonderful hotel.

8

Magdalena

15 Oct 2025

·

Stayed 3 nights

hotel parking cost NZD30/night, walk to the city center is 10min downhill but return steep uphill. good amenities. v.good brkfst for nz standards.

10

Anthony

18 Jul 2025

·

Stayed 3 nights

Stylish, cozy, hotel. Had one bedroom suite for 3 nights. Great decor! Loved it. Very comfy. Walking into reception with fire place and cozy seats felt just like Europe as name suggest. Well set out. Definite wow factor for me. So close to town centre. Walked there in 2 mins. Nice view from bar and restaurant. Small gym and laundry. Would definitely be top of my list next time in QT. Minor issues not deal breaker. All good from my prespective.

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Cleanliness

Overall cleanliness is praised, with many describing rooms as clean and tidy. A few guests reported housekeeping inconsistencies or missed replenishment, and one noted dust triggering allergies.

Related guest reviews

10

Robert

17 Apr 2025

·

Stayed 4 nights

Attractive, clean, polished facility. Hotel bar and restaurant is really good.

10

Frances

7 Nov 2025

·

Stayed 4 nights

Fantastic staff! Room is clean and spacious. We did not have a view but from the restaurant it is lovely. Coin laundry available for guests.

10

Rita

24 Feb 2026

·

Stayed 1 night

The room was spacious, clean and quiet. Great toiletries too. Breakfast really good! Disappointed with the room’s view considering I booked well in advance.

10

Suzanne

6 Jun 2025

·

Stayed 4 nights

We visited the St Moritz for a special family occasion and we rated our entire experience 10/10! Lovely friendly and helpful staff, gorgeous alpine suite, beautiful breakfast, clean and tidy, warm and welcoming! Thanks for having us! We will definitely be back again soon!

6

Leah

20 Nov 2025

·

Stayed 5 nights

This hotel promotes itself as 5-star but our stay was far from it. It’s sad as the location, proximity to town, views, and physical hotel itself are great. However we experienced several issues and inconsistencies with housekeeping - no toilet paper, no fresh towels, floors not wiped over in bathroom, no replacement of drinking water - and had housekeeping staff arguing with us about their “rules”. Bar is great but they need more staff - service exceptionally slow.

10

Joshua

16 Mar 2024

·

Stayed 3 nights

The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good

8

Deepthi

12 Mar 2025

·

Stayed 3 nights

I stayed 3 nights and I asked the room to be cleaned one of those days. The room was cleaned but not replenished the soap and other basics. Air condition is set to a higher temperature than my preference not able to adjust.

8

Peter

16 Oct 2023

·

Stayed 3 nights

Nice stay, clean and tidy, staff were helpful...

8

Nick

2 Oct 2025

·

Stayed 3 nights

Quiet, clean, great location and view. Only downside room only had single small window and walk up hill requires a level of fitness.

8

Michael

24 Feb 2025

·

Stayed 1 night

Nice hotel and a good location. We only stayed one night, however the room was a bit dusty and set off my allergies, so we could tell it had not been cleaned properly. Overall, a decent hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and well styled for many stays. Views can be obstructed on lower floors, some rooms get warm due to limited or no air conditioning, and a few report noise near plant or restaurant areas.

Related guest reviews

10

Dillon

8 Dec 2025

·

Stayed 1 night

This hotel was an absolute gem! Great rooms, nice lake views, excellent restaurant and nice location

8

Kenneth

5 Nov 2024

·

Stayed 6 nights

Hotel had maintenance and room was located under the restaurant.

6

Renae

23 Feb 2023

·

Stayed 3 nights

There was no air conditioning and the rooms were very hot. The bath stuff was nice though. I feel like when your staying at a hotel with a restaurant you should have priority in reservations to eat there. They were booked the entire time we were there so had to walk to town for all our meals. Which wouldn’t be so much on an issue but there is a brutal hill to walk up to get to the hotel every time you leave.

8

Anthony

21 Oct 2024

·

Stayed 3 nights

Our room was directly above the HVAC plant so was a little noisey during the night.

10

Rita

24 Feb 2026

·

Stayed 1 night

The room was spacious, clean and quiet. Great toiletries too. Breakfast really good! Disappointed with the room’s view considering I booked well in advance.

10

Oliver

13 Sept 2023

·

Stayed 3 nights

Lovely property with very friendly staff who were always available to help. The hot tub garden was a nice way to spend some time after a busy day of sightseeing. Our suite was huge and fitted to a high standard. The balcony was a great place to watch the sunset over the mountains

10

Geordie

10 Mar 2024

·

Stayed 4 nights

This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit

8

Gregory

23 Jan 2025

·

Stayed 3 nights

Beautiful accommodation conveniently located right where you need to be for all things Queenstown has to offer. If you travel here during summer be aware the hotel was built a while back when they prioritized heating over a/c so their is no a/c. The room we stayed in on the 2nd floor sat at 24.4°C for the most part. They do provide effective fans to help cool things. The staff is wonderful and just a short walk to restaurants, shopping, and attractions.

10

Debbie

14 Jan 2025

·

Stayed 4 nights

We loved our stay at Hotel St. Moritz. However we had booked and paid more for a lake view room and our room was on the 3rd floor facing the lake but could only see about 1/3rd of the lake as the building in front blocked out the rest. I’m sure the view was better on the higher floors. The room was great and we loved our stay but was disappointed in the obstructed view.

8

Christopher

20 Aug 2023

·

Stayed 3 nights

Customer service throughout was excellent. Breakfast was ok. My room was on the 7th floor overlooking the dark front entrance of the hotel. There was no natural light even during the day.

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Service

Service is widely described as friendly, helpful, and attentive. A minority mention slow or inattentive bar service, occasional billing or room assignment issues, and inconsistent housekeeping.

Related guest reviews

10

Janine

11 Mar 2025

·

Stayed 3 nights

All the staff were lovely, especially Maddy and Arina at reception. Our flight was cancelled due to Cyclone Alfred so we had to extend our stay, during a stressful time the staff gave great assistance.

4

Will

21 Jan 2025

·

Stayed 2 nights

I was disappointed with my two stays at the St. Moritz. While the facilities were beautiful, the service at the bar was subpar. The room I was given had all usable outlets far from the bed, so I had to uncomfortably sleep in the bed backwards. During my second stay, I had to ask for a fan that had been said to be in all rooms. At the bar, the staff seemed more concern with gossiping than attending to their customers - I was clearly standing in line to pay for my drinks and struggled to get the bartender’s attention because, as I could overhear, they were discussing staff drama. This was particularly unprofessional and off-putting. The food at the restaurant was inconsistent - half of the dishes were great and the other were bland. Having laundry was very convenient. Altogether, I expected better service, attention to details (e.g. outlets) to go with the outstanding premises.

10

Michael

20 May 2025

·

Stayed 3 nights

This was our second stay at Hotel St. Moritz. All of the staff are excellent - everyone from the front desk to the bartenders to the folks in the dining room. The Alpine Suite had plenty of room for 3 of us. We would highly recommend this hotel.

10

Katrina

18 Oct 2024

·

Stayed 4 nights

It was our second time staying here and we absolutely love it Special shout out to maddie at the front desk who went above and beyond for us during our stay

10

Charlotte

11 Oct 2025

·

Stayed 2 nights

Hotel St Moritz in Queenstown had beautiful views from our room — a real highlight each morning. The staff were incredibly helpful and made everything easy, from check-in to local tips. It’s a stylish, comfortable place that feels both relaxed and well run and made our honeymoon special. Excellent breakfast with a view too.

10

Ross

14 Dec 2023

·

Stayed 2 nights

Room was terrific, best bed and pillows of our trip. Parking was very convenient and is an easy walk into town. Only issue was the bar manager who was serving us - he seemed very stressed and the drinks we were served were very disappointing- all other staff we had contact with were outstanding.

6

Leah

20 Nov 2025

·

Stayed 5 nights

This hotel promotes itself as 5-star but our stay was far from it. It’s sad as the location, proximity to town, views, and physical hotel itself are great. However we experienced several issues and inconsistencies with housekeeping - no toilet paper, no fresh towels, floors not wiped over in bathroom, no replacement of drinking water - and had housekeeping staff arguing with us about their “rules”. Bar is great but they need more staff - service exceptionally slow.

10

Mish

16 Sept 2024

·

Stayed 3 nights

Great hotel and location. Staff super friendly and helpful.

10

Mitchell Robert

18 Oct 2025

·

Stayed 7 nights

A 5 star hotel with actual 5 star service. Great to finally stay somewhere , where the service meets the reputation. Wonderful stay, cannot recommend highly enough. The hill up to the hotel probably isn't the best if you are lacking mobility but was fine for us and equalled awesome views from the room

10

Emil

31 Dec 2025

·

Stayed 1 night

Personalen väldigt service-orienterad

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Location

Convenient for walking to town and attractions. The steep hill back to the hotel can be challenging, especially for those with mobility concerns, though some appreciated the quieter setting.

Related guest reviews

10

Julie

4 Mar 2025

·

Stayed 3 nights

Location - easy walk to town Beautiful view of lake from restaurant and bar

10

John

4 Jul 2023

·

Stayed 2 nights

The room and the view were great. It was not easy to get down to the main road by foot. Slippery roads on a steep incline should not be part of entering or leaving without a car.

10

Michelle

13 Mar 2025

·

Stayed 2 nights

Location and staff were great. Building/roadworks and road outside made it hard to access sometimes

6

karen

10 Feb 2025

·

Stayed 4 nights

Booked a suite with lake views and got a view of backpackers and roofs. The staff were sloppy and the restaurant was slow and then incorrectly added drinks to our bill. The entrance is really poor and not a great sense of arrival. The hotel is located on a street that has poor footpaths and is a very steep walk up to the hotel..beware of this. Not on the Main Street. This is not a 5 star hotel and the suites are not up to a standard of the best in a hotel. Poor amenities. Overpriced for a less than acceptable room

10

julie

15 Jun 2025

·

Stayed 1 night

Great location. Lovely hotel and staff.

10

Mary

25 Jan 2025

·

Stayed 2 nights

A good location close to the Queenstown action but far enough away to provide some quiet

10

Venessa

7 May 2023

·

Stayed 3 nights

We just had 3 nights at Hotel St Moritz and from the moment we arrived we knew we had made a great choice. Awesome location just a few minutes walk from town but that right distance away to be so quiet and with amazing views of the lake. We had the 1 bedroom Lakeview room which were so spacious and comfortable. Beautiful decor and amenities. Breakfast was a great experience with plenty of choice and more of those spectacular views. Highly recommended.

10

Roger

4 Mar 2024

·

Stayed 3 nights

Very nice property. Rooms are a nice size. Only issue is that it is an uphill walk to the hotel from the Queenstown Harbour. Would be nice if they had a shuttle to take you up the steep hill for those who walk.

8

Magdalena

15 Oct 2025

·

Stayed 3 nights

hotel parking cost NZD30/night, walk to the city center is 10min downhill but return steep uphill. good amenities. v.good brkfst for nz standards.

10

Eileen

8 Oct 2025

·

Stayed 1 night

Beautiful hotel within walking distance from downtown. Room and views are amazing. Staff was warm and friendly. Would definitely come back!

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Dining

Breakfast consistently earns high marks, and many enjoyed the on-site restaurant and bar with lake views. Some mention inconsistent dishes, slow bar service, or difficulty securing dinner reservations at busy times.

Related guest reviews

10

Lisa-Ann

6 Jun 2025

·

Stayed 2 nights

Excellent location and beautiful hotel! Walk to everything Queenstown has to offer, close to all the bars, restaurants and activities. The hotel has a lovely restaurant, breakfast was great, open fire in the lounge/lobby and awesome hot tub outside.

4

Will

21 Jan 2025

·

Stayed 2 nights

I was disappointed with my two stays at the St. Moritz. While the facilities were beautiful, the service at the bar was subpar. The room I was given had all usable outlets far from the bed, so I had to uncomfortably sleep in the bed backwards. During my second stay, I had to ask for a fan that had been said to be in all rooms. At the bar, the staff seemed more concern with gossiping than attending to their customers - I was clearly standing in line to pay for my drinks and struggled to get the bartender’s attention because, as I could overhear, they were discussing staff drama. This was particularly unprofessional and off-putting. The food at the restaurant was inconsistent - half of the dishes were great and the other were bland. Having laundry was very convenient. Altogether, I expected better service, attention to details (e.g. outlets) to go with the outstanding premises.

10

Robert

17 Apr 2025

·

Stayed 4 nights

Attractive, clean, polished facility. Hotel bar and restaurant is really good.

6

Renae

23 Feb 2023

·

Stayed 3 nights

There was no air conditioning and the rooms were very hot. The bath stuff was nice though. I feel like when your staying at a hotel with a restaurant you should have priority in reservations to eat there. They were booked the entire time we were there so had to walk to town for all our meals. Which wouldn’t be so much on an issue but there is a brutal hill to walk up to get to the hotel every time you leave.

8

Coco

29 Feb 2024

·

Stayed 3 nights

The hotel is on a steep hill. The hotel staffs are super friendly, and on site restaurant is very nice. We especially enjoyed the egg station and pancake station. My room is facing the back, a little noisy.

10

Charlotte

11 Oct 2025

·

Stayed 2 nights

Hotel St Moritz in Queenstown had beautiful views from our room — a real highlight each morning. The staff were incredibly helpful and made everything easy, from check-in to local tips. It’s a stylish, comfortable place that feels both relaxed and well run and made our honeymoon special. Excellent breakfast with a view too.

6

Susan

29 Aug 2024

·

Stayed 3 nights

Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.

10

Sarah

11 Jan 2026

·

Stayed 5 nights

Beautiful rooms and excellent breakfast. Staff were always attentive. Parking is limited in peak period be sure to book.

10

Eduardo

13 Dec 2024

·

Stayed 3 nights

Great location, beautiful hotel with a great view to the lake …the bar and restaurant has a terrace with a bread taking and the food is amazing. The hotel staff is adorable friendly and helpful.

8

Christopher

20 Aug 2023

·

Stayed 3 nights

Customer service throughout was excellent. Breakfast was ok. My room was on the 7th floor overlooking the dark front entrance of the hotel. There was no natural light even during the day.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $240	2 $242	3 $348	4 $366	5	6 $426	7 $330
8 $282	9 $407	10 $439	11 $304	12 $404	13	14
15 $447	16 $350	17 $398	18 $334	19 $506	20 $528	21 $432
22 $454	23	24	25 $291	26 $371	27 $273	28 $355
29 $323	30 $301

Hotel St Moritz, Queenstown - MGallery Collection

Prices for Hotel St Moritz, Queenstown - MGallery Collection

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Lake View

Suite (Alpine)

Suite, 1 King Bed

Guest Room, Balcony, Lake View

Suite, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine)

Guest Room, Lake View

Guest Room

Guest Room, Garden View

Suite, Garden View (Alpine)

Guest reviews of Hotel St Moritz, Queenstown - MGallery Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel St Moritz, Queenstown - MGallery Collection

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $372	22 $365	23 $325	24 $327
25 $287	26 $239	27 $240	28 $241	29 $254	30 $267	31 $273