Name: Sofitel Queenstown Hotel & Spa
Address: 8 Duke Street, Queenstown, New Zealand, Queenstown, Otago, New Zealand
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 696 verified reviews

Who stays here?

Business

4%

Couple

78%

Family

12%

Group

4%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Sofitel Queenstown Hotel & Spa highlight a superb central location and warm, professional staff, with many guests praising spacious, comfortable rooms, heated bathroom floors, and consistently good breakfasts, while noting occasional noise in some rooms and patchy Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Melissa

2 weeks ago

·

Stayed 1 night

Was a lovely stay. Have stayed a many hotels in Queenstown and the Sofitel was up there. Although the building is slightly dated the experience and customer service was well beyond.

10

Remela

3 weeks ago

·

Stayed 2 nights

I have stayed at this property several times and enjoy the convenience of its location each time

10

sargon

4 weeks ago

·

Stayed 4 nights

Greath staff

10

Alex

13 Feb 2026

·

Stayed 3 nights

Spotless and comfortable suite with a great view into downtown Queenstown and the Skyline Gondola. Courteous staff and nice amenities. We truly enjoyed our 3 nights at Sofitel and would recommend it and look forward to visiting it in future trips.

6

Jorge

8 Feb 2026

·

Stayed 2 nights

It is not a 5 star max 4

8 Duke Street, Queenstown, New Zealand

Location

A stay at Sofitel Queenstown Hotel & Spa places you in the heart of Queenstown, steps from Fear Factory Queenstown and Toi o Tahuna. This luxury hotel is 8.1 mi (13 km) from Coronet Peak Ski Area and 0.1 mi (0.2 km) from Lake Wakatipu.

Fear Factory Queenstown(0.1 Miles)

Toi o Tahuna(0.1 Miles)

Skycity Queenstown Casino(0.1 Miles)

Creative Queenstown Arts & Crafts Market(0.2 Miles)

Queenstown Beach(0.2 Miles)

Lake Wakatipu(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, valet parking is available at a fee of NZD 50 per day, which includes in/out privileges. Parking height restrictions apply.

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately NZD 45 per person.

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

The hotel is located in the heart of Queenstown, just 0.2 km from Lake Wakatipu and Fear Factory Queenstown, and 8.1 km from Coronet Peak Ski Area. Public transport availability is not mentioned.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds at a fee of NZD 95 per night, subject to availability and advance request. Information regarding cribs is not provided.

Sofitel Queenstown Hotel & Spa

Amenities

Property description

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