Is parking available at the hotel?

Yes, the hotel offers on-site parking for a fee of CAD 35.00 per day. Reservations are not required, but parking is limited.

What type of breakfast is offered?

A complimentary hot breakfast buffet is provided, featuring a variety of options including eggs, bacon, cereal, and fresh fruit. Breakfast is served daily.

What are the check-in and check-out times?

Check-in is available from 3:00 PM, and check-out is by 11:00 AM. Late check-out may be available for an additional fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in downtown Toronto, just a short walk from attractions such as St. Lawrence Market (0.3 miles), Eaton Centre (0.5 miles), and the Distillery District (1 mile). Public transportation options, including the King Subway Station, are within a 10-minute walk.

Are pets allowed at the hotel?

The hotel does not allow pets, but service animals are exempt from this policy.

Holiday Inn Express Toronto Downtown Hotel

Average nightly price at Holiday Inn Express Toronto Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	$142
February	$167
March	$226
April	$245
May	$263
June	$359
July	$264
August	$307
September	$351
October	$313
November	$244
December	$169

What guests think

At Holiday Inn Express Toronto Downtown by IHG, travellers repeatedly highlight the central, walkable location, friendly staff, and clean, comfortable rooms, making it a convenient base for sightseeing, events, and transit across Toronto.

Some guests note the immediate neighbourhood can feel sketchy at times and street noise or sirens can carry into rooms. The included breakfast is popular for convenience and variety, though the area often gets crowded, seating can be limited, and options may feel repetitive or light on healthier choices. Common practical drawbacks include tight, low-clearance paid parking, noisy in-room AC, occasional musty odours, and sporadic Wi-Fi issues. Overall, it suits travellers prioritizing central access and value over extra amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site underground parking is convenient but paid, tight, and has low height limits; a few note EV charging and occasional accessibility challenges. Extras like a small gym, guest laundry, and all-day coffee are mentioned, and some flag that bar photos are misleading.

Related guest reviews

10

Richard

Nov 23, 2025

·

Stayed 2 nights

Staff was wonderful! Room was clean and comfortable. The only issue I had was the parking. We needed handicapped accessible parking and had our card, but parking was underground and we had to pay $35.00 each night and there wasn’t close parking available. Parking was under the hotel and the check in desk and lobby was “across” making it very difficult.

10

Brendan

Feb 6, 2026

·

Stayed 1 night

Easy check in and parking Room was clean and spacious

10

Dennis

Jun 10, 2025

·

Stayed 1 night

Nice hotel and parking was easy for self parking downtown. A little pricey but it is downtown so I guess you park there or take your chances. It seemed secure with big garage door that was closed and could only be opened with hotel key from outside.

8

Daniel K

Jul 22, 2025

·

Stayed 6 nights

Had no issues and happy with my stay. Only negative comment the picture posted of the holiday inn downtown as its profile picture, of a nice bar area does not exist, this should be altered so not mislead.

10

Cedric

Jan 5, 2026

·

Stayed 2 nights

La chambre est agréable. Le parking est très bas, il ne faut pas avoir un véhicule trop haut.

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8

Thomas

Apr 11, 2025

·

Stayed 2 nights

Marley

6

Scott

Jul 14, 2025

·

Stayed 2 nights

Parking on site was good but expensive at $35 per day. Breakfast was basic but fine. Room was too humid despite air conditioning and had a stale/musky smell which never went away. Not ideal. The bed was really comfortable and the location were good but I wouldn’t stay here again. Lastly one of the photos showing a nice looking restaurant/bar are not of the hotel. Misleading for sure.

8

Carrie

Sep 23, 2025

·

Stayed 1 night

Great location and breakfast. Needs more seats in breakfast area, and we were unable to park on site due to height restrictions. Parked 3 minute walk away at Green P for 1/3 of the cost.

10

Randeep

Jul 8, 2025

·

Stayed 2 nights

We visited recently as a family with young kids. The hotel is clean, breakfast buffet is good. Bathrooms are stocked with Dove products and plenty of towels for our family. The area is walking distance to Rogers Centre, the Aquarium, the Eaton Centre. There is a Tim Hortons just around the corner as well. Underground parking was available ($25/night). Our electric car had prime parking spots close to the hotel elevator with L2 charging stations at a reasonable cost. The only inconvenience was that they locked us out of our room 45 mins before check out which they quickly rectified. We will be back to visit here.

8

Andrea

Sep 2, 2025

·

Stayed 3 nights

It was comfortable. We had a king room that felt a little cramped. The breakfast area was a little chaotic to navigate after 8am, but the selection was good. We appreciated the coffee bar and laundry.

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Cleanliness

Housekeeping is often praised and many describe rooms and public areas as clean. Recurring issues include musty or stale odours, carpets or tubs needing attention, and occasional lapses such as missed vacuuming or bathroom leaks.

Related guest reviews

6

Leslie Nicole

Oct 14, 2025

·

Stayed 5 nights

The room was nice and clean. But the AC unit is ancient and was so noisy I woke up every time it turned on. The room was very stinky. Very stale and moist like there was no circulation.

10

Kelly

Sep 28, 2025

·

Stayed 2 nights

Located in Old Toronto, close to Front Street, plenty of restaurants and shopping, and Saturday Market, all within walking distance. We stayed here to attend two Blue Jays games, 35-40 min walk to Roger’s Centre. Room nightly price is far more reasonable, worth the walk. Room was clean, complete with Keurig Coffee maker, microwave, safe. Liked the Dove soap, shampoo, lotion dispensers. Only negative was room had a stale, hockey dressing room smell….maybe carpets need cleaning. Breakfast is included and was very good, lots of item options. I will

4

Kyla

Mar 30, 2025

·

Stayed 2 nights

This place was grimey. There were weird smears on the walls, sticky carpet, and bathroom ceiling leaks. It was nasty, but in a good location with parking.

8

tanis

Nov 11, 2025

·

Stayed 3 nights

The rooms were clean and tidy but behind the soap dispensers need to be scrubbed.

10

Jucilene

Jan 12, 2026

·

Stayed 7 nights

O quarto é bem limpo, confortável e silencioso. Fiquei no 15° andar. Atendimento muito cortês de todos os funcionários. Excelente café da manhã e ótima localização.

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8

Jennifer

Nov 11, 2025

·

Stayed 2 nights

Overall great experience! Just the floor was a little dirty in our room

10

Joseph

Feb 2, 2026

·

Stayed 1 night

The staff was wonderful, informative and kind. Great value, fabulous location. Cleanliness above all!

6

jocelyn

Jul 28, 2025

·

Stayed 2 nights

Our room was filthy.

6

Alicia

Aug 21, 2025

·

Stayed 3 nights

The rooms are a bit dated, and the tubs are peeling from a bad refinishing. Otherwise the rooms are clean and the beds comfortable. We had to move rooms twice due to issues with the room, but the staff were very helpful in fixing the problem.

10

Clive

Sep 9, 2025

·

Stayed 7 nights

The front desk staff was fantastic. Friendly and very helpful. The housekeeping was superb .

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Rooms

Rooms are generally comfortable and reasonably spacious with good beds and useful basics. Repeated concerns include loud AC units, limited natural light in some rooms, city or corridor noise, and spotty Wi‑Fi.

Related guest reviews

6

Diane

Oct 14, 2025

·

Stayed 3 nights

Room was clean but the air conditioning unit was so noisy…REALLY Loud! I had a terrible sleep for three nights because of it. The AC also gave off a bad smell. The breakfast area was quite chaotic and not a good experience. We went elsewhere for breakfast. Housekeeping and reception staff were very friendly. The property never replied to any of my messages on the XPedia app.

6

Leslie Nicole

Oct 14, 2025

·

Stayed 5 nights

The room was nice and clean. But the AC unit is ancient and was so noisy I woke up every time it turned on. The room was very stinky. Very stale and moist like there was no circulation.

10

Deborah

Dec 9, 2025

·

Stayed 1 night

Large clean room. Quiet. Decent breakfast selection.

10

barbara

Oct 16, 2025

·

Stayed 2 nights

I find there is no soundproofing in the walls or the door. You can hear everybody in the next room whether they’re watching TV or talking loud or arguing I don’t know if I want to stay there anymore. The cleaning staff is very noisy in the morning talking so loud. That is my only complaint with the Holiday Inn express downtown.

8

Sophie

Oct 15, 2025

·

Stayed 4 nights

Rooms were large which was nice, but with such tiny corner windows that don't even open properly it was so hot in the room. But then the AC was absolutely freezing, so we've both gotten sick from it! Access to fresh air would be appreciated!

10

Brendan

Feb 6, 2026

·

Stayed 1 night

Easy check in and parking Room was clean and spacious

6

Wenyuan

Oct 16, 2025

·

Stayed 2 nights

The overall living conditions are fine. The room is very tidy and spacious, but our room is connected to the next one by a hidden door, so we could clearly hear noise from next door, which was a bit annoying.

8

Karen

Nov 10, 2025

·

Stayed 3 nights

The room is very dark. It should have more light. Perhaps a lamp over where the coffee corner is.

8

Kimberley

Apr 14, 2025

·

Stayed 3 nights

The staff was friendly and the hotel is in good condition. The wifi was not working well over the couple of days that I was there. Otherwise it was great.

6

Ian

Jun 19, 2025

·

Stayed 3 nights

Horrible wifi, borderline useless

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Service

Staff are widely praised as friendly, helpful, and accommodating, with several shout-outs to front desk and housekeeping. A minority report slow or unhelpful responses, deposit or billing issues, and inconsistent problem resolution.

Related guest reviews

10

Nahed

Sep 11, 2025

·

Stayed 5 nights

I loved everything about the Holiday Inn. We registered with Ravesh at front desk and he was extremely helpful, welcoming, and charming. Housekeeping services were excellent and so is Jerome, the maintenance guy. Everyone was just helpful and on the ball all the time I highly recommend staying at this Holiday Inn if you’re planning on traveling to downtown Toronto. Breakfast was excellent as well. We really enjoyed our time there. Thank you, Nahed & Anthony

2

Abdelrahman

Nov 8, 2025

·

Stayed 2 nights

More than 5 business days and I don’t receive my deposit back

10

Deryck

Nov 25, 2025

·

Stayed 3 nights

Staff was so nice. Very helpful

10

Deryck

Nov 25, 2025

·

Stayed 3 nights

I haven't had a bad stay there yet. Staff is amazing and always friendly. 100% recommend.

6

James

Aug 25, 2025

·

Stayed 2 nights

A hotel can’t be responsible for its guests, but is responsible for dealing with complaints about guests, and on this the Holiday Inn Express failed. We stayed for two nights and the family in a room near us was up noisily playing with their infant at 5.30am and slamming doors. When we complained at reception on the first day we were told to contact reception if it happened again. When we did at 6am the next morning we were told there was nothing that could be done and we should have complained the day before. Classic buck passing and horrendous customer service (non existent customer service). So be aware when booking, it’s a great cheap hotel in a good location but if anything goes wrong you are on your own.

10

Brian

Sep 26, 2025

·

Stayed 2 nights

Irma from the housekeeping area was so friendly and provided excellent service. The front desk staff worked very hard to address any request we had, from a knife to cut cheese we bought at the market to where to eat locally. Overall an excellent experience.

10

Kaitlyn

Oct 16, 2025

·

Stayed 2 nights

We loved our stay! The staff was very friendly and accommodating!

10

Joseph

Feb 2, 2026

·

Stayed 1 night

The staff was wonderful, informative and kind. Great value, fabulous location. Cleanliness above all!

8

Susanne

Oct 20, 2025

·

Stayed 5 nights

Check in was very stressful. I was told that hotels.com didn't book my accommodation with the hotel. Spent 2hrs trying to sort out, i had to pay for the booking again. An hr later was told they found the booking and i got a refund. Despite this staff were helping. Room smelt a bit musty but was clean and spacious. Breakfast was very good.

2

Stacey

Mar 4, 2025

·

Stayed 1 night

Staff wasn’t nice at all. Had issues and left messages for manager. No call was returned.

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Location

Central Old Toronto location is walkable to St. Lawrence Market, Distillery District, Eaton Centre, Union Station, and major venues. Some guests felt the immediate area was sketchy at night and reported sirens or street noise.

Related guest reviews

8

Nina

Jul 20, 2025

·

Stayed 5 nights

Nice stay while visiting Toronto with my son. Hotel is typical Holiday Inn facilities being clean and comfortable. The staff was friendly and helpful. The location is a short walk to the middle of downtown with many things to do and see. If you go a couple of streets east from the hotel, you will encounter more homeless people and people on drugs, so just be aware of that. However, we never felt unsafe or had any issues what so ever. This was a good quality option for us and would not hesitate to stay there again.

10

Kelly

Sep 28, 2025

·

Stayed 2 nights

Located in Old Toronto, close to Front Street, plenty of restaurants and shopping, and Saturday Market, all within walking distance. We stayed here to attend two Blue Jays games, 35-40 min walk to Roger’s Centre. Room nightly price is far more reasonable, worth the walk. Room was clean, complete with Keurig Coffee maker, microwave, safe. Liked the Dove soap, shampoo, lotion dispensers. Only negative was room had a stale, hockey dressing room smell….maybe carpets need cleaning. Breakfast is included and was very good, lots of item options. I will

8

Laura

Sep 15, 2025

·

Stayed 2 nights

Downtown. Convenient to Yonge Street, PATH, the subway. Quiet and comfortable. Good value. Neighbourhood a bit sketchy at night. Front desk operated in slow motion.

10

Abigail

Sep 14, 2025

·

Stayed 2 nights

Great location , very walkable

8

Lana

Nov 5, 2025

·

Stayed 2 nights

Good size clean room; hotel is in excellent location.

8

Wade

Sep 27, 2025

·

Stayed 2 nights

Friendly staff , very clean hotel, area around the hotel leaves a lot to be desired, very noisy, dirty and some of the characters you see hanging around, well it speaks for itself.

10

Faith

Nov 19, 2025

·

Stayed 1 night

My favorite hotel location in downtown Toronto. Can be noisy outside but it is downtown

10

Michelle

Sep 19, 2025

·

Stayed 2 nights

Great location that is just outside the hustle and bustle of Toronto. Hotel is clean and breakfast was an added bonus. I’d definitely stay there again.

10

Michael

Aug 26, 2025

·

Stayed 4 nights

Great location close to St Lawrence Markets. Fulfilling breakfast to start the day. Close to restaurants. Clean. Cost effective rates.

10

Jonathan

May 29, 2025

·

Stayed 2 nights

It was great, really well located. Breakfast was good with easy access to the trams and buses. Mystic Muffin across the street has awesome cakes and breakfast. Only minor is the area near the hotel felt a little unsafe with some 'characters' about. It wouldnt usually bother me but we were travelling with children. A Toronto issue not the hotel. Parking is a little expensive at $35 a night. You need to check in first for access. The spaces are a little tight.

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Dining

The included breakfast is frequently appreciated for variety and convenience. Downsides noted are crowding with limited seating, disposable tableware, and selection that can feel average, repetitive, or short on healthier options.

Related guest reviews

6

Margo

Sep 9, 2025

·

Stayed 5 nights

All in all it was a good hotel. Clean, helpful, friendly staff, great location. The breakfast was the down side. I did also see a creepy crawly bug at breakfast on the floor. Which I am sure was not the norm. Nonetheless, it left an impression. For an amazing bfast, I found, Cora restaurant about a 7-10 min walk from Holiday Inn Express.

10

Elizabeth

Jan 10, 2026

·

Stayed 3 nights

Clean, comfy, friendly staff, pretty good location, nice breakfast with plenty of choice.

8

Naomi

Aug 21, 2025

·

Stayed 2 nights

The breakfast venue was very crowded.

8

Ann Marie

Oct 9, 2025

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Stayed 4 nights

The property was clean and the staff friendly and helpful. However, the breakfast options could improve.

6

Lesley

Jul 2, 2025

·

Stayed 4 nights

Property was very clean. Staff were very pleasant. Was within good walking distance of most popular downtown attractions. Breakfast sitting area is too small as is the area where the breakfast is set out. You need to get there early to get a table. And there is not enough room at times to get food due to the small space.

8

Lars Erik Rickard

Sep 12, 2025

·

Stayed 6 nights

Good location, close to the shopping streets but still quiet. The cleaning on the 15th floor, where we stayed, was excellent and the staff was nice. Good that breakfast was included but the selection there was not that extensive; there were few healthy options and it was sometimes difficult to get a seat. We stayed at the hotel in early August when the weather was very hot. However, the AC in the room was very effective so the indoor climate was pleasant. We would happily recommend this hotel.

10

Roger

Jan 1, 2026

·

Stayed 4 nights

Quarto limpo, gentileza dos funcionários, café da manhã com boas e diversas opções, além da disponibilidade de café e chá durante todo o dia. Há possibilidade de compra de alimentos e bebidas.

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8

Karen

Sep 13, 2025

·

Stayed 4 nights

Had a good time. Breakfast needs work.

8

Darren

Dec 17, 2025

·

Stayed 1 night

Room was good. Breakfast buffet was a standout.

8

Graham

Jun 28, 2025

·

Stayed 4 nights

We had a nice room that was generally quiet apart from when the air conditioning was on, which sounded like a plane's engines revving up! We found that the breakfast area was often busy, with too many people and not enough tables. In addition, food was served on disposable plates and cutlery was plastic, meaning there didn't seem to be much focus on sustainability. The choice of breakfast items was OK and some changes to the hot buffet items were made each day, to ensure some variety.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $188	2 $250	3	4 $305	5 $194	6 $188	7 $181
8 $175	9 $188	10 $210	11 $188	12 $192	13 $192	14 $197
15 $188	16 $177	17 $192	18 $193	19 $177	20 $184	21 $184
22 $173	23 $175	24 $184	25 $177	26 $166	27 $184	28 $184
29 $170	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $176	2 $183	3 $183	4 $162	5 $169
6 $155	7 $143	8 $145	9 $151	10 $153	11 $164	12 $157
13 $146	14 $130	15 $135	16 $141	17 $137	18 $144	19 $146
20 $155	21 $144	22 $134	23 $157	24 $152	25 $157	26 $157
27 $179	28 $144	29 $165	30 $163	31 $290

Holiday Inn Express Toronto Downtown by IHG

Prices for Holiday Inn Express Toronto Downtown by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Toronto Downtown by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Toronto Downtown by IHG

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