Tranquil Haven in Ponsonby by Zodiak Stays

Feels like renting someone's grandma's home, good and bad. Beds comfy, quiet street, renovated bathroom, ample livingroom space. But, kitchen is outdated, cupboards falling apart, and an ant problem. Dont't try to get help from them: they send you to an AI agent. Also, and most importantly, they will not have the room air conditioned/heated, nor will they have a functionning fridge upon your arrival, even though you tell them the hour of arrival. It only seems to serve them to charge early/late checkout fees. They advertise this nowhere, hiding under a supposed self check in procedure "for our guests' preferences" after the fact. Be aware, we lost groceries, had a cold house the first night, and they only gave us the run around with an AI agent, which offered us a 2 hour later check out which was useless to us.

Fabulous location. We had a terrific stay!