Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Limited parking spaces are offered, and reservations are not required.

What type of breakfast is offered?

A complimentary continental breakfast is included for guests, providing a convenient start to the day.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00 until 00:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

An airport shuttle service is available for a surcharge of EUR 200 per vehicle (maximum occupancy 6). Guests must arrange pick-up 72 hours prior to arrival.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Como, within a 15-minute walk of attractions such as Lungolago di Como and Como-Brunate Funicular. It is approximately 12.2 miles from Lake Lugano and 17.1 miles from Villa del Balbianello.

What are the policies for guests staying with children?

Children are allowed at the property, and one child 12 years old or younger can stay free when occupying the parent's or guardian's room using existing bedding.

Palace Hotel Lake Como - 4 Star Hotel in Como

Average nightly price at Palace Hotel Lake Como by month, last 12 months (USD)
Month	Average price
January	$201
February	$214
March	$218
April	$375
May	$563
June	$516
July	$489
August	$426
September	$575
October	$400
November	$226
December	$245

What guests think

At Palace Hotel Lake Como, reviewers consistently praise the exceptional lakefront location near ferries, trains, and Como’s old town, along with friendly, attentive staff and a notably generous breakfast served in an elegant dining room.

Rooms are generally comfortable and clean, with many great views, but several reviews mention small or dated spaces, inconsistent room allocation between the main building and annex, and occasional temperature-control or noise issues. Facilities are appreciated for a solid gym, on-site parking, and pleasant bars, though guests note fees for parking, small elevators and limited accessibility, and the lack of a spa. Overall, expect a classic, well-located stay focused on views and convenience rather than modern luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the well-equipped gym and convenient on-site parking (usually paid). Some note small elevators and limited accessibility with stairs and few ramps; a spa is not available.

Related guest reviews

10

Renee L

Mar 21, 2023

·

Stayed 4 nights

The hotel is clean, with great staff. The gym on site is actually fantastic for a hotel gym. All technogym equipment and spacious layout. Breakfast buffet each morning was fantastic and the location is pretty great as far as walking around and exploring.

10

NOLAN

Sep 25, 2025

·

Stayed 2 nights

Nice gym and room

6

peter

Sep 8, 2024

·

Stayed 7 nights

During our stay we had to use a wheelchair, unfortunately there were stairs to every entrance, no ramps available also getting to the dining room entailed stairs without ramps. I have to say the reception staff were excellent as was the chambermaid

8

Charles Young

Nov 8, 2024

·

Stayed 2 nights

Amazing experience. Garden Bar and front desk staff were excellent.

10

carrie

Aug 5, 2024

·

Stayed 3 nights

The hotel is amazing!!! The staff and service are incredible! The location is excellent. The gym is large and clean and best hotel shower ever! Rooms are a great size! 10 out of 10 recommend!!

10

Raymond

Jul 24, 2025

·

Stayed 5 nights

Perfect location facing Lake Como. Clean rooms. Staff were pleasant and professional. Very small elevators 😀..so used the stairs. Breakfast each day was included which was ok as the selection was the same for the 5 days we were there. Still recommended. Great location.

10

Dragana

Feb 9, 2025

·

Stayed 2 nights

Friendly staff, good Service, Great Location, very Comfy bed! Only thing that was missing for us was a little spa center. Everything else was great!

10

Seran

Apr 30, 2025

·

Stayed 3 nights

Staff and hotel was lovely perfect location! But we wasn’t told when we checked in that there was a daily charge for parking! When checking out we received a bill for 25 euros a day for using there carpark!! In all my years of traveling and the numerous hotels I have stayed in I have never been charged for using there carpark!! Absolutely disappointed in this! This service should be free to all guests staying at this hotel and clearly explained when booking to get there is a charge!

8

Alastair

Jul 2, 2023

·

Stayed 5 nights

Overall excellent hotel and service. My only issue is with the hotel parking, I was charged €100 euros for parking at the hotel, I was told if I had booked my stay directly with the hotel it would have been free. Not happy with the unfair charges from Expedia.

8

William

Sep 25, 2025

·

Stayed 3 nights

The facility needs a ramp for guests with rolling luggage.

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean and well maintained. A few note housekeeping delays or missed details and occasional litter in the waterfront pond affecting the view.

Related guest reviews

8

Eduardo

Jan 1, 2024

·

Stayed 2 nights

Great area for those who want to enjoy what the town has to offer. The hotel seems to be past its prime: average cleanliness, both in the room and hotel premises.

8

Yim Fong

Jul 9, 2024

·

Stayed 4 nights

Location - excellent Breakfast - fantastic Housekeeping service - need improvement. The housekeeping will not be finished until after 3pm during our stay. The coffee cups have never been clean during our stay.

10

Evelyn

Nov 5, 2025

·

Stayed 1 night

We had two rooms. They were excellent...clean, well appointed with a lovely view

8

janet

Oct 2, 2024

·

Stayed 4 nights

This hotel is really well located. I think for the price I expected more. Really clean room and beautiful view. The staff was incredible they helped with transportation and boating options. The Garden had great food and drink options. Unfortunately when we were there the pond in the front of the hotel was disgusting looked like it had not been cleaned in a while. We ended up mentioning something and the next day they were cleaning it.

10

Helen

Nov 22, 2025

·

Stayed 4 nights

Breakfast was excellent! Front desk staff was very helpful! We had a very clean room- excellent!

10

Raymond

Jul 24, 2025

·

Stayed 5 nights

Perfect location facing Lake Como. Clean rooms. Staff were pleasant and professional. Very small elevators 😀..so used the stairs. Breakfast each day was included which was ok as the selection was the same for the 5 days we were there. Still recommended. Great location.

10

William

Oct 28, 2025

·

Stayed 4 nights

Facility is well maintained and clean. The staff is very attentive to guests' needs and comfort.

6

Trina

Jun 24, 2024

·

Stayed 4 nights

This property is in a great location. Easy access to ferry which is literally right across the street! Dining & shopping within a couple of streets. The hotel has a great breakfast. The property itself can use a little updating. I also was surprised that we never received a wash cloth in the room. I’ve never stayed in a hotel that did not offer a wash cloth. I also left the empty box of tissues on the bed hoping to get it replaced with a new box but never received a new one. These might be small inconvenience’s but it is something that shouldn’t be overlooked when in the service industry.

8

Adrian

May 19, 2025

·

Stayed 3 nights

We had a lovely 3 night stay in May 2025. The room and service were very good. We paid extra for a balcony view over the lake, which was great except for the fact that part of the lake enters the hotel property and acts as a litter and debris trap for the whole lake. The hotel staff let this fill with rubbish and did not clean it. Spoilt the view and our impression of the hotel and its staff.

10

Rebecca M

Nov 5, 2025

·

Stayed 2 nights

Room and bathroom were very clean and the view was amazing. The hotel staff were very helpful and friendly. The room, however, was very warm. The AC did not work and when I went to inquire, it was not working during the season (early November) only the heat was on. They said they could turn it off from the front desk to my room, but it did not help. Sleeping was difficult as I prefer the room chilly. That was the only downside to the stay. I should have opened the balcony door, but wasn’t sure about street noise. Everything else was great!

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Rooms

Rooms are generally comfortable and many offer striking lake or basilica views, with some renovated and well appointed. Several guests found rooms small or dated, reported temperature or AC issues (especially off-season), and occasional noise or blocked views; annex allocation felt less charming.

Related guest reviews

6

Peter

Dec 5, 2023

·

Stayed 3 nights

Found bed very uncomfortable and air con did not work ie controlled by reception but still did not work for 3 days and nights, too warm had to open window and then it became noisey.

10

Evelyn

Nov 5, 2025

·

Stayed 1 night

We had two rooms. They were excellent...clean, well appointed with a lovely view

8

Paul

Jan 29, 2023

·

Stayed 2 nights

It’s a nice hotel with some charm and character but the price really is for the location overlooking the lake. I was slightly disappointed with our room because I booked the lake view room and there are actually a number of big trees in front of the hotel in the property that block the view so in reality you are paying for a partial lake view.

6

stephen

Oct 8, 2025

·

Stayed 2 nights

We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.

6

Geraldine

Jun 17, 2024

·

Stayed 3 nights

Room was very small and had no desk / chair Excellent location

8

Tarek

Apr 3, 2024

·

Stayed 2 nights

A beautiful, classic hotel. Very friendly staff and an excellent buffet breakfast was included in the price. On our last morning they kindly provided a very nice packed breakfast for us as we had to leave before 7 am. Just one negative point - we booked a lake-view room and our view was of the car parking area. Photo attached !

10

Martin

Aug 17, 2023

·

Stayed 3 nights

Our large, clean an modern room appeared to have been recently refurbished. It had a large bathroom with shower and huge tub. Maid service was excellent, with clean towels and bedding as we required. We stayed at The Palace during a very hot spell so were glad for the efficient air conditioning. We made use of the well-equipped gym. The staff were welcoming and helpful, especially on reception. A full complimentary continental breakfast was served in a beautiful, ornate breakfast room overlooking the lake. Again the staff were excellent.

6

ADRIANA

Aug 16, 2024

·

Stayed 1 night

El hotel se anuncia con habitaciones superiores las cual reserve y por las fotografias parecian estar en el edifico principal que aparece en la foto y resulta que la habitación superiro que reserve estaba en un anexo del hotel, bastante impersonal y fue decepcionante qudarnos en esa extensión ya que claramente no forma parte del edificio central que tiene hermosas vistas desde las ventanas y que todo parecia indicar que las habitaciones de mayor categoria tambien se encontrarian en el edifcio central.

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10

Niloofar

Feb 27, 2025

·

Stayed 2 nights

Spacious bedroom with a beautiful view of the lake

10

Rebecca M

Nov 5, 2025

·

Stayed 2 nights

Room and bathroom were very clean and the view was amazing. The hotel staff were very helpful and friendly. The room, however, was very warm. The AC did not work and when I went to inquire, it was not working during the season (early November) only the heat was on. They said they could turn it off from the front desk to my room, but it did not help. Sleeping was difficult as I prefer the room chilly. That was the only downside to the stay. I should have opened the balcony door, but wasn’t sure about street noise. Everything else was great!

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Service

Staff are widely praised as friendly, professional and helpful, with concierge support and thoughtful touches noted. A minority mention miscommunication or brusque service (e.g., VIP perks, parking charges, room assignments).

Related guest reviews

10

Ronald

Jun 15, 2025

·

Stayed 2 nights

This is a wonderful hotel. The hotel is beautiful, and the location is perfect for enjoying the city of Como and the lake. The front desk staff is very knowledgeable, friendly and helpful. I highly recommend this hotel.

2

Alexander

Mar 8, 2025

·

Stayed 1 night

We arrived to the hotel and asked for an upgrade because we needed a bed/room for a extra person. They mentioned they didn’t have one so we came upstairs to find a room in another hotel for the extra person and they started acting treating us like criminal mentioning that they were going to call the police and things like that. They didn’t treat us like guests, but like felons. Terrible staff named Alessandro and another bold person (I don't remember his name) that was also very disrespectful with my 65 year-old father.

10

cristiane

Nov 30, 2025

·

Stayed 2 nights

Toda a recepção e equipe! Hotel clássico em frente ao Lago. Nosso aniversário de casamento enviaram espumante para brindar e lindo quarto com vista! Parabéns a todos funcionários pelo serviço e atenção.

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10

Karri

Oct 1, 2025

·

Stayed 2 nights

The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel

10

Kent

Oct 31, 2025

·

Stayed 3 nights

Great staff, excellent service, wonderful breakfast

10

Merle

Sep 17, 2025

·

Stayed 1 night

We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.

8

jim

Sep 24, 2024

·

Stayed 2 nights

Property location great. Rooms really small but clean. Staff at front desk horrible. Asked for suggestions for food… NO help. Asked for taxis…NO taxis. Wouldn’t stay here again.

10

Debra

Jan 6, 2026

·

Stayed 2 nights

Staff was outstanding. Location could not be beat.

10

Cortney

Sep 17, 2025

·

Stayed 3 nights

I absolutely loved my room. I loved this location. I have absolutely no complaints except for two small things that would not preclude me from staying here again. 1. Being a VIP member I received a one time 20% discount for food at this properties restaurant. Unfortunately, when I checked in, I was not told that it was only specific to one of their restaurants. I was not feeling a very big meal so I went to their smaller little restaurant garden bar, and when I went to pay, I was told that it did not count there. It wasn’t the biggest deal, but it would’ve been nice to be aware of that upon check-in. If I would’ve known, I would’ve forced myself to go to the other restaurant and maybe just not order a lot of food. 2. I had the most amazing view. I loved it so much. It did look toward the little bar/garden restaurant and they played some awesome music but sometimes while getting ready for bed it was a little bit on the loud side. The bonus was, though that it did not last all night Overall, I would give this property a 10 out of 10.

10

robyn

Apr 6, 2025

·

Stayed 7 nights

Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect

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Location

Unbeatable lakefront setting steps from the ferry, Como Lago station and the old town makes sightseeing easy. A few note taxis can be hard to secure.

Related guest reviews

10

Julie

May 22, 2025

·

Stayed 1 night

Excellent location. Staff was excellent. Lovely rooms and hotel.

10

John

May 22, 2025

·

Stayed 2 nights

Property has excellent location near ferry docks and ComoLago train station. Lots of great shops and restaurants nearby. Rooms are nicely appointed and very comfortable and staff was friendly and helpful.

10

Adrian

Jan 5, 2025

·

Stayed 3 nights

Prime Como Location at the Lake and old walled city centre. Probably one of the best accommodations in Como.

10

Jack

Jul 8, 2025

·

Stayed 2 nights

Excellent location in the heart of Como.

10

David

Jun 26, 2025

·

Stayed 6 nights

Location perfect and staff friendly and very helpful. Staff could have warned us that taxis were not easy to get and so we missed our train to Milan.

10

Gary

May 9, 2025

·

Stayed 3 nights

Directly across the street from Lake Como. Great views Helpful staff easy access to all areas of Como

10

Edward

May 23, 2025

·

Stayed 1 night

Great location & beautiful hotel. They were quick with check in and gave us a nice upgrade. So lovely to on the lakes edge.

10

Shadi

Jul 18, 2025

·

Stayed 3 nights

Perfect hotel for lake Como, in all aspects. Ferry, train, location. PRIME

10

James

Sep 21, 2024

·

Stayed 2 nights

The only complaint about this hotel, and this might be my imagination, but it seemed to be difficult for taxis to get to it. Beautiful neighborhood with lots of great restaurants in easy walking distance. I’d stay here again

10

Edward

Apr 27, 2023

·

Stayed 3 nights

Great location. Rooms were modern. Staff is very helpful and friendly and always greet with a smile. Easy parking on site. Just a few min walk to the centre of Como and the ferry terminal and train station

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Dining

Breakfast is widely praised for quality, variety and a grand setting; many call it superb. On-site dining and the Garden Bar are generally enjoyed, though a few found dinner average or discounts unclear.

Related guest reviews

10

Deborah

May 5, 2025

·

Stayed 2 nights

From the minute we arrived we were made to feel welcome and comfortable. The staff are friendly, knowledgeable and helpful. The rooms are spotless and super comfortable with fantastic views. The breakfast is copious and delicious. The restaurant very very good. The position on the lakefront has is perfect.

10

Ricardo and Aurora

Sep 1, 2025

·

Stayed 2 nights

Centrally located. Amazing breakfast. Safe and very good amenities.

8

Charles Young

Nov 8, 2024

·

Stayed 2 nights

Amazing experience. Garden Bar and front desk staff were excellent.

10

Helen

Nov 22, 2025

·

Stayed 4 nights

Breakfast was excellent! Front desk staff was very helpful! We had a very clean room- excellent!

10

Ahmed

Feb 23, 2024

·

Stayed 4 nights

Very nice hotel. Very nice restaurant with nice variety for breakfast and diner. The risotto is terrific. An excellent experience and definitely l’ll return back.

10

Merle

Sep 17, 2025

·

Stayed 1 night

We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.

10

Erica

Nov 3, 2023

·

Stayed 1 night

Amazing stay! Wonderful and very helpful staff throughout the hotel. Impeccable property conditions. And it is located at a very convenient area. Ferry station is in front of the hotel. Very delicious and varied breakfast. We loved our stay! Grazie!

10

HARUHIKO

Jul 20, 2025

·

Stayed 2 nights

Great location and nice view. Beautiful breakfast room.

10

Margwyn

Apr 15, 2024

·

Stayed 3 nights

Location and high quality hotel right in Como. Busy street but the closed windows make it literally soundproof at night, if you want that. Beds are crisp cottons and extras like robes and slippers are perfect. Breakfast buffet is outstanding! But restaurant suppers - we had 2- are just ok compared great restaurants nearby.

10

merilyn

Mar 24, 2024

·

Stayed 2 nights

What can I say!! This hotel was amazing , the staff , the amazing champagne breakfast, the room size . The staff it was so good and I have stayed in a lot of hotels ! Daniele was so helpful and so was Fabrizia!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $263	6 $256	7 $256
8 $204	9 $219	10 $212	11 $212	12 $204	13 $232	14 $204
15 $213	16 $226	17 $242	18 $222	19 $220	20 $232	21 $232
22 $220	23 $351	24 $404	25 $205	26 $205	27 $231	28 $227
29 $204	30 $232

Su	Mo	Tu	We	Th	Fr	Sa
		1 $220	2 $228	3 $226	4 $231	5 $235
6 $239	7 $232	8 $215	9 $231	10 $209	11 $232	12 $231
13 $203	14 $203	15 $209	16 $232	17 $226	18 $226	19 $243
20 $227	21 $233	22 $247	23 $248	24 $233	25 $245	26 $245
27 $242	28 $235	29 $279	30 $501	31 $501

Palace Hotel Lake Como

Prices for Palace Hotel Lake Como

Monthly average prices

About this property

Location

Room options

Standard Double Or Twin Room

Classic Double Or Twin Room

Double Or Twin Room, Lake View

Guest reviews of Palace Hotel Lake Como

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Palace Hotel Lake Como

Considering this hotel for your Como trip?

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