Porta Rossa Hotel Firenze, Colbert Collection

The hotel is very good, excellent location, you can walk to any interesting location very quickly. Amazing service and very good breakfast. If you go by car, you better call the hotel because instructions to reach the hotel are not easy and not a simple GPS route.

O maior destaque é a sua localização. Pode se alcançar a pé praticamente todos os bons restaurantes, comércio e pontos de interesse de Firenze. Como negativo temos o fato de que é um hotel caro que não oferece comodidades típicas como áreas de relaxamento e prática de exercícios.

Muito difícil p se chegar e estacionar o carro.

Muy buen hotel ubicado en zona excepcional de Firenze, con estacionamiento enfrente por la vía delle Terme 47. Buen desayuno, habitación y baño amplio, buena ropa de cama y la atención de todo el personal 10 puntos!! Cerca de todos los buenos negociosVolveremos

Hotel is in a great location; however, the front rooms are very noisy until 2am. The hotel does not have a gym so you must use one that is a ten minute walk from the hotel named Florence Fitness for €15 per day.

the building is amazing

Our stay at NH Collection Porta Rossa was absolutely wonderful. The hotel is perfectly located in the heart of Florence — just steps away from major landmarks, shops, and restaurants. You can truly walk everywhere! The breakfast is excellent, with a wide variety of fresh, high-quality options. We also had dinner at the Porta Rossa Bistrot — a charming, intimate space with just a few tables, perfect for a romantic evening, a quiet family dinner, or a business meal in a refined setting. A special thank you to Francesca, who made our experience even more memorable. When choosing this hotel, keep in mind that the building is said to be the oldest hotel in Italy, dating back centuries. Still, the rooms are beautifully maintained and offer all the modern comforts you’d expect. If you’re arriving by car, be aware that Florence has strict traffic restrictions (ZTL), so it’s essential to plan ahead to avoid fines. The hotel was extremely helpful in guiding us through the process and securing a space at a nearby garage (just behind the building). Spots are limited, so I highly recommend booking in advance and relying on the hotel’s assistance with ZTL registration. In short, Porta Rossa is a gem — rich in history, exceptionally well-run, and ideally located. We would absolutely stay here again!

Great property in the heart of Florence! If your driving be prepared to drive among the masses! But once your in the hotel everything is amazing!

Genuinely phenomenal. Incredible, lovely staff - shoutout to the genial doormen who were always so very polite & a particular thank you to Stefano at the front desk for his wonderful recommendations & positivity! Room, fab Location, perfect for exploring Little bar downstairs for a cheeky prosecco, marvellous Will be returning soon

El hotel esra muy bien situado, aunque un poco complicado para llegar en coche. El personal es muy amable y servicial, los cuartos amplios y muy cómodos, el desayuno muy bueno.

Apesar de ter tido um problema inicial com o ar-condicionado do quarto, o hotel se ofereceu para arrumar ou trocar o quarto. Conserto feito rapidamente, enquanto estava jantando fora. Equipe muito atenciosa e prestativa em todos os momentos, tanto na recepção como no serviço de quarto e no restaurante do café da manhã.

Clean rooms Friendly stuff Awesome location

Çalışanlar , temizlik , otelin tarihi binası, konumu çok iyiydi.. Tek eksi ; odadaki banyo havlularını yenileseler iyi olur çünkü eskimiş ve kenarlarından ipleri çıkmış

Quarto impecável, equipe extremamente gentil, maravilhoso café da manhã!

Very clean. Beautiful hotel. Great staff

Super la recomiendo está muy bien ubicado muy amables limpio

A Truly Exceptional Stay at NH Collection Firenze Porta Rossa From the moment we arrived, everything about this hotel exceeded expectations. The location could not be better. It's perfectly central and walkable to all the beautiful sights, shopping, and incredible restaurants in Florence. The staff were outstanding. From the front desk to the bellmen who handled our luggage, everyone was friendly, attentive, and eager to help. They called cabs whenever we needed, offered excellent local recommendations, and always greeted us with warmth. A special mention goes to Chiara at the front desk, who was the cherry on top. She was professional, welcoming, and simply excellent in every way. Our room was spotless, comfortable, and beautifully kept. The housekeeping staff maintained everything with care and attention to detail. The food was delicious, the music in the lobby set a wonderful atmosphere, and the overall cleanliness and elegance of the hotel made our stay unforgettable. We truly loved everything about this hotel. Gorgeous, well-run, and filled with a team that makes you feel cared for. I cannot wait to return to Florence and when I do, it will absolutely be to NH Collection Firenze Porta Rossa.

ห้องพักสะอาด บริการดีมาก

Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.

It's a beautiful property but the wifi is nonexistent and the cell signal very weak. I had to leave the hotel whenever I wanted to access the internet or an app on my phone. The staff is well-meaning and kind but a little limited in what they can actually do. If you simply want to get away from it all and not use your phone, this could be the perfect place.

Rooms to small

Los baños muy chicos

Nice hotel but rooms are very small. Bathroom is a joke. Cruise ship Bathroom is bigger than this. Great location. View is not good.

Hotel is in a great location; however, the front rooms are very noisy until 2am. The hotel does not have a gym so you must use one that is a ten minute walk from the hotel named Florence Fitness for €15 per day.

A Truly Exceptional Stay at NH Collection Firenze Porta Rossa From the moment we arrived, everything about this hotel exceeded expectations. The location could not be better. It's perfectly central and walkable to all the beautiful sights, shopping, and incredible restaurants in Florence. The staff were outstanding. From the front desk to the bellmen who handled our luggage, everyone was friendly, attentive, and eager to help. They called cabs whenever we needed, offered excellent local recommendations, and always greeted us with warmth. A special mention goes to Chiara at the front desk, who was the cherry on top. She was professional, welcoming, and simply excellent in every way. Our room was spotless, comfortable, and beautifully kept. The housekeeping staff maintained everything with care and attention to detail. The food was delicious, the music in the lobby set a wonderful atmosphere, and the overall cleanliness and elegance of the hotel made our stay unforgettable. We truly loved everything about this hotel. Gorgeous, well-run, and filled with a team that makes you feel cared for. I cannot wait to return to Florence and when I do, it will absolutely be to NH Collection Firenze Porta Rossa.

Centrally located and historic building. The rooms we had were quite dark with no views. The staff was very friendly and accommodating.

Excelente quarto e localização

Gorgeous historical property centrally located. Our triple had ample room and a bath and a half which was great for three female travelers. The daybed was a little smaller than expected. Staff went above and beyond.

Hotel dal fascino antico ma rispettoso della necessità di modernità a cui ormai siamo abituati. Il rumore proveniente dalla movida della strada sottostante è però molto invadente, praticando ininterrotto dalla sera fino alle prime luci dell'alba, si dovrebbe investire in un maggiore isolamento acustico delle camere.

El hotel está muy bien ubicado pero lo lo recomiendo para nada ya que olvide unos aretes y a las 4 horas hablé y me dijeron que no los habían encontrado. En ese hotel roban los artículos personales Para que tengan cuidado

First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more

The staff were friendly and helpful when we arrived very tired.

Great staff very helpful. Staff will assist you as much as possible.

A Truly Exceptional Stay at NH Collection Firenze Porta Rossa From the moment we arrived, everything about this hotel exceeded expectations. The location could not be better. It's perfectly central and walkable to all the beautiful sights, shopping, and incredible restaurants in Florence. The staff were outstanding. From the front desk to the bellmen who handled our luggage, everyone was friendly, attentive, and eager to help. They called cabs whenever we needed, offered excellent local recommendations, and always greeted us with warmth. A special mention goes to Chiara at the front desk, who was the cherry on top. She was professional, welcoming, and simply excellent in every way. Our room was spotless, comfortable, and beautifully kept. The housekeeping staff maintained everything with care and attention to detail. The food was delicious, the music in the lobby set a wonderful atmosphere, and the overall cleanliness and elegance of the hotel made our stay unforgettable. We truly loved everything about this hotel. Gorgeous, well-run, and filled with a team that makes you feel cared for. I cannot wait to return to Florence and when I do, it will absolutely be to NH Collection Firenze Porta Rossa.

Our stay at NH Collection Porta Rossa was absolutely wonderful. The hotel is perfectly located in the heart of Florence — just steps away from major landmarks, shops, and restaurants. You can truly walk everywhere! The breakfast is excellent, with a wide variety of fresh, high-quality options. We also had dinner at the Porta Rossa Bistrot — a charming, intimate space with just a few tables, perfect for a romantic evening, a quiet family dinner, or a business meal in a refined setting. A special thank you to Francesca, who made our experience even more memorable. When choosing this hotel, keep in mind that the building is said to be the oldest hotel in Italy, dating back centuries. Still, the rooms are beautifully maintained and offer all the modern comforts you’d expect. If you’re arriving by car, be aware that Florence has strict traffic restrictions (ZTL), so it’s essential to plan ahead to avoid fines. The hotel was extremely helpful in guiding us through the process and securing a space at a nearby garage (just behind the building). Spots are limited, so I highly recommend booking in advance and relying on the hotel’s assistance with ZTL registration. In short, Porta Rossa is a gem — rich in history, exceptionally well-run, and ideally located. We would absolutely stay here again!

EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.

Genuinely phenomenal. Incredible, lovely staff - shoutout to the genial doormen who were always so very polite & a particular thank you to Stefano at the front desk for his wonderful recommendations & positivity! Room, fab Location, perfect for exploring Little bar downstairs for a cheeky prosecco, marvellous Will be returning soon

Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.

Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.

The hotel is very good, excellent location, you can walk to any interesting location very quickly. Amazing service and very good breakfast. If you go by car, you better call the hotel because instructions to reach the hotel are not easy and not a simple GPS route.

Muy buen hotel ubicado en zona excepcional de Firenze, con estacionamiento enfrente por la vía delle Terme 47. Buen desayuno, habitación y baño amplio, buena ropa de cama y la atención de todo el personal 10 puntos!! Cerca de todos los buenos negociosVolveremos

Perfect location in Florence.

great location. Would stay again.

Great location

Hotel is in a great location; however, the front rooms are very noisy until 2am. The hotel does not have a gym so you must use one that is a ten minute walk from the hotel named Florence Fitness for €15 per day.

A Truly Exceptional Stay at NH Collection Firenze Porta Rossa From the moment we arrived, everything about this hotel exceeded expectations. The location could not be better. It's perfectly central and walkable to all the beautiful sights, shopping, and incredible restaurants in Florence. The staff were outstanding. From the front desk to the bellmen who handled our luggage, everyone was friendly, attentive, and eager to help. They called cabs whenever we needed, offered excellent local recommendations, and always greeted us with warmth. A special mention goes to Chiara at the front desk, who was the cherry on top. She was professional, welcoming, and simply excellent in every way. Our room was spotless, comfortable, and beautifully kept. The housekeeping staff maintained everything with care and attention to detail. The food was delicious, the music in the lobby set a wonderful atmosphere, and the overall cleanliness and elegance of the hotel made our stay unforgettable. We truly loved everything about this hotel. Gorgeous, well-run, and filled with a team that makes you feel cared for. I cannot wait to return to Florence and when I do, it will absolutely be to NH Collection Firenze Porta Rossa.

Our stay at NH Collection Porta Rossa was absolutely wonderful. The hotel is perfectly located in the heart of Florence — just steps away from major landmarks, shops, and restaurants. You can truly walk everywhere! The breakfast is excellent, with a wide variety of fresh, high-quality options. We also had dinner at the Porta Rossa Bistrot — a charming, intimate space with just a few tables, perfect for a romantic evening, a quiet family dinner, or a business meal in a refined setting. A special thank you to Francesca, who made our experience even more memorable. When choosing this hotel, keep in mind that the building is said to be the oldest hotel in Italy, dating back centuries. Still, the rooms are beautifully maintained and offer all the modern comforts you’d expect. If you’re arriving by car, be aware that Florence has strict traffic restrictions (ZTL), so it’s essential to plan ahead to avoid fines. The hotel was extremely helpful in guiding us through the process and securing a space at a nearby garage (just behind the building). Spots are limited, so I highly recommend booking in advance and relying on the hotel’s assistance with ZTL registration. In short, Porta Rossa is a gem — rich in history, exceptionally well-run, and ideally located. We would absolutely stay here again!

Hotel dal fascino antico ma rispettoso della necessità di modernità a cui ormai siamo abituati. Il rumore proveniente dalla movida della strada sottostante è però molto invadente, praticando ininterrotto dalla sera fino alle prime luci dell'alba, si dovrebbe investire in un maggiore isolamento acustico delle camere.

Great property in the heart of Florence! If your driving be prepared to drive among the masses! But once your in the hotel everything is amazing!

The hotel is very good, excellent location, you can walk to any interesting location very quickly. Amazing service and very good breakfast. If you go by car, you better call the hotel because instructions to reach the hotel are not easy and not a simple GPS route.

Quarto impecável, equipe extremamente gentil, maravilhoso café da manhã!

Beautiful hotel, friendly helpful staff, perfect location for exploring the city. And breakfast was wonderful!

This is our favorite hotel in Florence and we have stayed here many times. We particularly love the beautiful room where breakfast is served. We are treated very well here.

A Truly Exceptional Stay at NH Collection Firenze Porta Rossa From the moment we arrived, everything about this hotel exceeded expectations. The location could not be better. It's perfectly central and walkable to all the beautiful sights, shopping, and incredible restaurants in Florence. The staff were outstanding. From the front desk to the bellmen who handled our luggage, everyone was friendly, attentive, and eager to help. They called cabs whenever we needed, offered excellent local recommendations, and always greeted us with warmth. A special mention goes to Chiara at the front desk, who was the cherry on top. She was professional, welcoming, and simply excellent in every way. Our room was spotless, comfortable, and beautifully kept. The housekeeping staff maintained everything with care and attention to detail. The food was delicious, the music in the lobby set a wonderful atmosphere, and the overall cleanliness and elegance of the hotel made our stay unforgettable. We truly loved everything about this hotel. Gorgeous, well-run, and filled with a team that makes you feel cared for. I cannot wait to return to Florence and when I do, it will absolutely be to NH Collection Firenze Porta Rossa.

Our stay at NH Collection Porta Rossa was absolutely wonderful. The hotel is perfectly located in the heart of Florence — just steps away from major landmarks, shops, and restaurants. You can truly walk everywhere! The breakfast is excellent, with a wide variety of fresh, high-quality options. We also had dinner at the Porta Rossa Bistrot — a charming, intimate space with just a few tables, perfect for a romantic evening, a quiet family dinner, or a business meal in a refined setting. A special thank you to Francesca, who made our experience even more memorable. When choosing this hotel, keep in mind that the building is said to be the oldest hotel in Italy, dating back centuries. Still, the rooms are beautifully maintained and offer all the modern comforts you’d expect. If you’re arriving by car, be aware that Florence has strict traffic restrictions (ZTL), so it’s essential to plan ahead to avoid fines. The hotel was extremely helpful in guiding us through the process and securing a space at a nearby garage (just behind the building). Spots are limited, so I highly recommend booking in advance and relying on the hotel’s assistance with ZTL registration. In short, Porta Rossa is a gem — rich in history, exceptionally well-run, and ideally located. We would absolutely stay here again!

Muy bonito Hotel. Excelente ubicación. El desayuno delicioso.

Really nice hotel and very focused on customer satisfaction. They happily fulfilled all our requests. Breakfast is super nice.

Genuinely phenomenal. Incredible, lovely staff - shoutout to the genial doormen who were always so very polite & a particular thank you to Stefano at the front desk for his wonderful recommendations & positivity! Room, fab Location, perfect for exploring Little bar downstairs for a cheeky prosecco, marvellous Will be returning soon

Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.