Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 18 per person. Breakfast is served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests must contact the property with their arrival details prior to travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

How is the property located in relation to key landmarks?

The hotel is centrally located in Naples, just steps from Via Toledo and 11 minutes on foot from the Port of Naples. It is approximately 0.6 miles from Molo Beverello Port and 0.3 miles from Spaccanapoli.

What are the policies for guests staying with children?

Children are welcome at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of EUR 25 per day and rollaway beds at a fee of EUR 40 per night. Availability is limited, and advance request or confirmation may be required.

Grand Hotel Oriente - Luxury Stay in Naples

Average nightly price at Grand Hotel Oriente by month, last 12 months (USD)
Month	Average price
January	$349
March	$274
April	$360
May	$374
June	$370
July	$298
August	$275
September	$395
October	$388
November	$319
December	$295

What guests think

Across recent reviews, Grand Hotel Oriente is praised for its central, walkable location and welcoming staff, with many enjoying the rooftop terrace views and solid breakfasts, while some note dated room elements, occasional noise, and inconsistent bar or breakfast quality.

Cleanliness is usually solid, though several reviews mention worn corridors, marked walls, or bathroom repairs needing attention. Parking is available on site, but some guests found the fee high and access inconvenient. Best for travellers seeking a straightforward city stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace and bar with panoramic views are frequently praised, and breakfast is served there. On-site parking is available, though some cite high fees, awkward access, a faulty parking elevator, and very warm terrace conditions in summer.

Related guest reviews

10

Catherine

Jul 16, 2024

·

Stayed 3 nights

The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!

8

jane

Aug 9, 2024

·

Stayed 5 nights

Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.

10

Franco

Jun 9, 2025

·

Stayed 2 nights

The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions

8

LUIS

Jun 11, 2025

·

Stayed 1 night

Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks

8

Stephanie

May 24, 2025

·

Stayed 5 nights

Die Lage war für uns war sehr gut. in 15 Min am Hafen, direkt an der via Toledo und in 15 Min in der historischen Altstadt! Das Frühstück, war leider für uns nicht so gut. Es gab viel Süßes und Kuchen (denke das ist typisch Italienisch), wenig Brot/Brötchen und auch wenig Obst. Das PErsonal und der Service war gut! Die Dachterasse war unser sehr schön, mit Blick auf den Hafen und den Vesuv (auch wenn ein sehr hohes Hotel diesen Blick getrübt hat). Die Matratzen waren schon etwas durchgelegen und das morgentliche Stühlerücken im Frühstücksraum war nicht so angegenehm. Dafür hatten wir einen Balkon mit Blick auf die Stadt und die Burg am Berg (Zimmer 815).

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10

Gianpio

Feb 14, 2022

·

Stayed 2 nights

Struttura centralissima. Comodo il parcheggio. Stanze e interni nuovi. Terrazza per colazione cena e aperitivi Top

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8

Amy

Oct 6, 2025

·

Stayed 1 night

The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.

6

Stephen

Jun 12, 2025

·

Stayed 2 nights

Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.

8

Raul

Sep 30, 2024

·

Stayed 2 nights

It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.

10

Veli

Sep 5, 2022

·

Stayed 3 nights

Nice hotel. Parking is almost as expensive as the room. 30€ per night for a car is horrible. Almost swiss prices, more expensive than Amsterdam. Rooms are beautiful. Location is awesome. In the heart of Napoli

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, but several report worn or scuffed finishes, tired hallways or carpets, and occasional bathroom maintenance issues.

Related guest reviews

10

Michal

Mar 12, 2023

·

Stayed 5 nights

Excellent hotel - very clean and comfortable. Good location. Great breakfast!

2

Silvana

Feb 14, 2022

·

Stayed 1 night

È peggiorato in tutto.Moquette della stanza sporca e puzzolente. Ristorante chiuso a pranzo, cena con servizio deludente.Accoglienza precaria e per nulla sufficiente.Spazi comuni trasandati.Impalcatura esterna non segnalata e prezzi ti che non sono giustificati dalla pochezza dei servizi erogati peraltro con fiacchezza e imprecisione. In una parola, andrò altrove perché a questi prezzi c’è molto di meglio!

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10

melany

Jun 1, 2022

·

Stayed 1 night

Très propre

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6

Ricardo

Jul 30, 2023

·

Stayed 7 nights

Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations

2

Robert

Jun 1, 2025

·

Stayed 1 night

This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.

8

Amy

Oct 6, 2025

·

Stayed 1 night

The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.

8

thomas

May 19, 2024

·

Stayed 1 night

Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.

10

Mia

Oct 18, 2025

·

Stayed 1 night

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!

6

Samantha

Nov 17, 2024

·

Stayed 2 nights

The hotel has a beautiful rooftop restaurant and lounge, our bed was large and comfortable. It is also located in a good spot in Naples for exploring and feeling safe. The breakfast provided was also excellent for Italy. The hotel is a bit worn, the walls in our room were quite scuffed/roughed up, holes in the shower tiles, just some signs of wear I wouldnt expect for a 4 star property. The staff were okay, a bit frigid compared to every other previous stay in Italy over the past 2 weeks, mostly the front desk and bellhop. This is the only property weve stayed in I likely wouldn't choose again.

10

Fernando

Jun 30, 2023

·

Stayed 2 nights

Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy. Excellent location. Highly recommendable

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Rooms

Rooms are often comfortable and well-appointed, with some modern renovations and occasional balconies. Several reviews note dated or small spaces, thin walls and noise from above or corridors, plus sporadic issues with AC, USB outlets, or Wi‑Fi.

Related guest reviews

8

Janette

Aug 4, 2025

·

Stayed 1 night

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.

6

Jennifer

Oct 9, 2023

·

Stayed 4 nights

The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.

8

Diane

Apr 20, 2025

·

Stayed 1 night

Convenient for us for an overnight stay before flight We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊 Check in was good

8

derya

Jul 18, 2023

·

Overall a good stay, however the air conditioning was somewhat ineffective for 35 degree heat. The usb charging points around the bed didn’t work so it was quite inconvenient to charge any devices, and some of the staff could’ve been friendlier

8

lucia

Feb 27, 2025

·

Stayed 1 night

Ottima posizione, personale professionale ed accogliente. Stanze confortevoli solo poco insonorizzate, purtroppo abbiamo avuto vicini un pò rumorosi e la camera sovrastante con persone che hanno spostato sedie e camminato rumorosamente rientrando dopo l'una. Colazione eccellente.

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10

Vals

Oct 31, 2025

·

Stayed 2 nights

We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.

10

Scott

Oct 21, 2025

·

Stayed 3 nights

Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.

8

Stephanie

May 24, 2025

·

Stayed 5 nights

Die Lage war für uns war sehr gut. in 15 Min am Hafen, direkt an der via Toledo und in 15 Min in der historischen Altstadt! Das Frühstück, war leider für uns nicht so gut. Es gab viel Süßes und Kuchen (denke das ist typisch Italienisch), wenig Brot/Brötchen und auch wenig Obst. Das PErsonal und der Service war gut! Die Dachterasse war unser sehr schön, mit Blick auf den Hafen und den Vesuv (auch wenn ein sehr hohes Hotel diesen Blick getrübt hat). Die Matratzen waren schon etwas durchgelegen und das morgentliche Stühlerücken im Frühstücksraum war nicht so angegenehm. Dafür hatten wir einen Balkon mit Blick auf die Stadt und die Burg am Berg (Zimmer 815).

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8

Jean-Sébastien

Aug 20, 2023

·

Stayed 2 nights

Very nice clean rooms, mine even had a balcony. The rooftop and restaurant is really nice and personal is very nice too. Great emplacement too. I would’ve given 10/10 but the WiFi provided is just a very miserable experience.

10

Mia

Oct 18, 2025

·

Stayed 1 night

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!

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Service

Service is widely praised as friendly, professional, and accommodating, especially at reception and breakfast. A few guests reported lapses, including unhelpful parking/front-desk interactions or curt bar staff.

Related guest reviews

8

Janette

Aug 4, 2025

·

Stayed 1 night

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.

10

Catherine

Jul 16, 2024

·

Stayed 3 nights

The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!

10

Monica

Apr 11, 2025

·

Stayed 2 nights

Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!

2

Steve

Apr 24, 2023

·

Stayed 5 nights

The staff is not helpful or friendly. They treat you like you’re an inconvenience.

10

Jared

Mar 28, 2024

·

Stayed 3 nights

Great area, staff was great. Diffinetly would return

10

Patricia

Apr 15, 2024

·

Stayed 6 nights

Fabulous breakfast! Staff very helpful and friendly.would recommend!

8

Amy

Oct 6, 2025

·

Stayed 1 night

The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.

10

Petros

Jul 3, 2022

·

Stayed 1 night

I came here as a matter of emergency, because it was not safe where i was staying in my previous accommodation. I have to say that the staff at this hotel went above and beyond to make me feel safe, welcome and comfortable and the service, and comfort as well as choices, location and amenities of this hotel are excellent. I stay in many hotels around the world very frequently and i can honestly say that this hotel is one of the best i have ever stayed in. I wonder if its because of my specific situation or whether the service is always like this, because if it is, then its a real breath of fresh air. Great staff, great hotel. I really did not want to leave. I will certainly look to stay here for sure when i visit naples again. Also an incredible view of the city from the roof terrace.

10

Mia

Oct 18, 2025

·

Stayed 1 night

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!

6

Stephen

Jun 12, 2025

·

Stayed 2 nights

Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable, steps from Via Toledo, the Spanish Quarter, and within walking distance of the port and major sights. Some note street noise and typical urban grit around the hotel.

Related guest reviews

10

Channing

Sep 4, 2025

·

Stayed 1 night

Beautiful hotel just a block from all the hustle and bustle of Naples.

10

David

Jun 2, 2024

·

Stayed 3 nights

Great location for seeing everything you’ll want in Naples.

10

Josef

Jul 3, 2025

·

Stayed 4 nights

Sehr Zentral in der Stadt Neapel gelegen, die Metro ist 5 Minuten die Einkaufsmöglichkeiten in der Nähe , sehr viele Restaurants, Pizzerias , Cafés in der Nähe . Sehr schönes 4 Sterne Hotel

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10

Hortensia

Oct 17, 2025

·

Stayed 5 nights

Great Hotel. Buffet was good. Location was very good.

8

LUIS

Jun 11, 2025

·

Stayed 1 night

Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks

10

Dennis

Jun 3, 2025

·

Stayed 4 nights

This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.

10

Scott

Oct 21, 2025

·

Stayed 3 nights

Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.

8

Ziad

Aug 27, 2025

·

Stayed 5 nights

Good location. Lots of trash around the hotel.

10

Mia

Oct 18, 2025

·

Stayed 1 night

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!

8

Robert

Sep 7, 2023

·

Stayed 4 nights

Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality, rooftop setting, and views, though some found items cold or the selection too sweet-heavy. Bar and restaurant experiences vary, with occasional slow or unavailable bar service and a few noting a dull dinner menu.

Related guest reviews

8

Janette

Aug 4, 2025

·

Stayed 1 night

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.

10

Catherine

Jul 16, 2024

·

Stayed 3 nights

The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!

8

jane

Aug 9, 2024

·

Stayed 5 nights

Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.

10

Hortensia

Oct 17, 2025

·

Stayed 5 nights

Great Hotel. Buffet was good. Location was very good.

10

Franco

Jun 9, 2025

·

Stayed 2 nights

The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions

10

Mingson

Jul 20, 2022

·

Stayed 5 nights

A great hotel in the heart of Naples. Great service by the hotel and a really full and nice breakfast at the gorgeous lounge with panoramic views of Naples.

8

Karina

Oct 26, 2022

·

Stayed 1 night

Stayed as part of the family summer trip. Good location near the port. Clean and efficient with a good breakfast selection. Furniture was a bit dated. Good security and service.

10

Vals

Oct 31, 2025

·

Stayed 2 nights

We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.

10

Patricia

Apr 15, 2024

·

Stayed 6 nights

Fabulous breakfast! Staff very helpful and friendly.would recommend!

8

Stephanie

May 24, 2025

·

Stayed 5 nights

Die Lage war für uns war sehr gut. in 15 Min am Hafen, direkt an der via Toledo und in 15 Min in der historischen Altstadt! Das Frühstück, war leider für uns nicht so gut. Es gab viel Süßes und Kuchen (denke das ist typisch Italienisch), wenig Brot/Brötchen und auch wenig Obst. Das PErsonal und der Service war gut! Die Dachterasse war unser sehr schön, mit Blick auf den Hafen und den Vesuv (auch wenn ein sehr hohes Hotel diesen Blick getrübt hat). Die Matratzen waren schon etwas durchgelegen und das morgentliche Stühlerücken im Frühstücksraum war nicht so angegenehm. Dafür hatten wir einen Balkon mit Blick auf die Stadt und die Burg am Berg (Zimmer 815).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $401	8 $648	9 $1,060	10 $387
11 $349	12 $341	13 $344	14 $377	15 $383	16	17 $378
18 $320	19 $352	20 $427	21 $410	22 $1,044	23 $427	24 $348
25 $324	26 $343	27 $350	28 $350	29 $343	30 $350	31 $378

Su	Mo	Tu	We	Th	Fr	Sa
1 $324	2 $285	3 $280	4 $347	5	6 $300	7 $210
8 $232	9 $232	10 $262	11 $262	12 $285	13 $232	14 $211
15 $232	16 $232	17 $232	18 $228	19 $232	20 $232	21 $264
22 $224	23 $228	24 $232	25 $246	26 $262	27 $293	28 $291
29 $211	30 $262

Grand Hotel Oriente

Prices for Grand Hotel Oriente

Monthly average prices

About this property

Location

Room options

Double Room Single Use

Suite

Executive Triple Room

Executive Double Room

Guest reviews of Grand Hotel Oriente

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hotel Oriente

Considering this hotel for your Naples trip?

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