Chiaja Hotel de Charme
$188
/ night
Avg. for October
Prices for Chiaja Hotel de Charme
Select dates to see prices and availability
$188
/ night
Avg. for October
Monthly average prices
Nightly prices at Chiaja Hotel de Charme average $72 in January, the cheapest month, and $188 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $72 |
| February | $94 |
| March | $100 |
| April | $171 |
| May | $181 |
| June | $149 |
| July | $113 |
| August | $113 |
| September | $176 |
| October | $188 |
| November | $117 |
| December | $102 |
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Oct · $188
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Most expensive: October (~$188)
Cheapest: January (~$72)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a hair salon, a fireplace in the lobby, and a banquet hall. Guests can catch a ride t...
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a hair salon, a fireplace in the lobby, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 25 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Chiaja Hotel de Charme in Naples (Naples City Centre), you'll be steps from Piazza del Plebiscito and 5 minutes by foot from Via Toledo. This hotel is 0.5 mi (0.8 km) from Molo Beverello Port and 0.2 mi (0.4 km) from Galleria Umberto I.
What's nearby
Via Chiaia(0.1 miles)
Piazza del Plebiscito(0.1 miles)
Royal Palace(0.2 miles)
San Francesco di Paola(0.2 miles)
Teatro di San Carlo(0.2 miles)
Galleria Umberto I(0.2 miles)
Via Toledo(0.3 miles)
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe(0.3 miles)
Castel Nuovo(0.4 miles)
Piazza del Municipio(0.4 miles)
Piazza dei Martiri(0.4 miles)
Diego Maradona Mural(0.4 miles)
Villa Comunale(0.5 miles)
Teatro Stabile Napoli(0.5 miles)
Lungomare Caracciolo(0.5 miles)
The preferred airport for Chiaja Hotel de Charme is Naples Intl. Airport (NAP)(6.4 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Room Service
Dry Cleaning
Location
Via Chiaia, 216, Naples, Italy
Via Chiaia (0.1 miles)
Piazza del Plebiscito (0.1 miles)
Royal Palace (0.2 miles)
San Francesco di Paola (0.2 miles)
Teatro di San Carlo (0.2 miles)
Galleria Umberto I (0.2 miles)
Room options
7
Standard Double Or Twin Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
129 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
7
Standard Double Room Single Use
Room details
1 Full Bed
129 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
4
Single Room
Room details
1 Twin Bed
108 ft²
Air ConditioningWi-Fi (Free)Laptop Workspace
5
Triple Room
Room details
3× Twin Beds
1 Full Bed
and 1 Twin Bed
Sleeps 3
193 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
9
Superior Double Room Single Use
Room details
1 Queen Bed
129 ft²
BalconyAir ConditioningWi-Fi (Free)Crib(s) (Free)
9
Superior Double Or Twin Room
Room details
2 Twin Beds
1 Queen Bed
Sleeps 2
172 ft²
BalconyAir ConditioningWi-Fi (Free)Crib(s) (Free)
Guest reviews of Chiaja Hotel de Charme
8.4
Very good
Based on 627 verified reviews
Who stays here?
Business
9%
Couple
48%
Family
19%
Group
16%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Chiaja Hotel de Charme draws consistent praise for its central Naples location near Via Chiaia, Piazza del Plebiscito, and Toledo, and many guests highlight welcoming, helpful staff that make stays smoother for sightseeing or short stopovers.
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What guests think
Chiaja Hotel de Charme draws consistent praise for its central Naples location near Via Chiaia, Piazza del Plebiscito, and Toledo, and many guests highlight welcoming, helpful staff that make stays smoother for sightseeing or short stopovers.
Rooms tend to be small with vintage decor, and noise or street activity can carry; a few note spacious, quiet options. Breakfast ranges from plentiful with great coffee to basic and pastry-heavy, with reports of limited savory items or items running out. Access involves stairs and a small lift in a historic building, and there is no on-site parking in the ZTL, so arrival by car can be tricky. Good for short stays and sightseeing-focused trips.
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AI-generated summary based on recent guest reviews
Facilities
Historic building on a pedestrian/ZTL street; access to reception involves a flight of stairs, with a small lift available. No on-site parking; nearby paid garages are a short walk, and the entrance can be hard to spot at night (buzzer access).
Related guest reviews
10
Thomas
Jan 15, 2025
·
Stayed 2 nights
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
8
Masahiro
Jun 7, 2024
·
Stayed 1 night
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
10
Mrs P
Mar 29, 2023
·
Stayed 3 nights
Interesting hotel in this location. Staff very friendly and helpful and always someone available. Good choice of places to eat very nearby. Very secure at night, when the huge wooden doors to the courtyard, a shopping area during the day, are closed. Access by ringing doorbell, promptly answered. Breakfast was fine but fairly basic - again very nice staff Not suitable hotel if you have mobility issues - big flight of stone stairs up to reception on the first floor.
Interesting hotel in this location. Staff very friendly and helpful and always someone available. Good choice of places to eat very nearby. Very secure at night, when the huge wooden doors to the courtyard, a shopping area during the day, are closed. Access by ringing doorbell, promptly answered. Breakfast was fine but fairly basic - again very nice staff Not suitable hotel if you have mobility issues - big flight of stone stairs up to reception on the first floor.
8
Barbara
Jul 27, 2025
·
Stayed 4 nights
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
8
Johan
Jul 18, 2025
·
Stayed 3 nights
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
6
Gustavo
Jan 17, 2025
·
Stayed 1 night
Hotel bem localizado, porém informa erroneamente que tem estacionamento ("As opções de estacionamento no local incluem uma garagem e uma cobertura"). Isso leva o hospede em erro, sendo que a propriedade está em ZTL e é impossível chegar de carro sequer na frente do hotel (o mais próximo que chega de carro deve dar quase 100m). Nesta parte é péssimo. O estacionamento mais próximo fica a pelo menos 10 minutos (impossível levar as malas do estaciomaneto ao hotel - tem que parar o mais perto possível e deixar as malas). O estacionamento indicado na recepção (Via Nunziatella, 2-4 Garage) nos esfolou (50EUR - uma noite). Quase mais caro que a estadia no hotel. O hotel é confortável. Quarto bom, limpo. Banheiro grande, box pequeno, limpesa mais ou menos. Ambiente muito bom no geral. Atendimento ótimo. Alguns mimos aos hóspedes. Iria novamente, atendo para a questão do estacionamento (NÃO TEM ESTACIONAMENTO).
Hotel bem localizado, porém informa erroneamente que tem estacionamento ("As opções de estacionamento no local incluem uma garagem e uma cobertura"). Isso leva o hospede em erro, sendo que a propriedade está em ZTL e é impossível chegar de carro sequer na frente do hotel (o mais próximo que chega de carro deve dar quase 100m). Nesta parte é péssimo. O estacionamento mais próximo fica a pelo menos 10 minutos (impossível levar as malas do estaciomaneto ao hotel - tem que parar o mais perto possível e deixar as malas). O estacionamento indicado na recepção (Via Nunziatella, 2-4 Garage) nos esfolou (50EUR - uma noite). Quase mais caro que a estadia no hotel. O hotel é confortável. Quarto bom, limpo. Banheiro grande, box pequeno, limpesa mais ou menos. Ambiente muito bom no geral. Atendimento ótimo. Alguns mimos aos hóspedes. Iria novamente, atendo para a questão do estacionamento (NÃO TEM ESTACIONAMENTO).
6
Luke
Jun 6, 2023
·
Stayed 2 nights
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
10
Lilly
Oct 10, 2024
·
Stayed 2 nights
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
6
Donnie
Oct 26, 2024
·
Stayed 2 nights
We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
2
JUAN
Apr 25, 2025
·
Stayed 1 night
If you are planing to arrive in a rental there is no parking nearby ( 1/4 mile) from the hotel, so beware those who travel with large luggage. But the worst thing was my my wife and daugther wake me up at 3.00am because the bed was infested with bed bugs.... the personnel change our room but I personally couldnt get a good rest this night
If you are planing to arrive in a rental there is no parking nearby ( 1/4 mile) from the hotel, so beware those who travel with large luggage. But the worst thing was my my wife and daugther wake me up at 3.00am because the bed was infested with bed bugs.... the personnel change our room but I personally couldnt get a good rest this night
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean, with some praising spotless standards. However, recurring issues include inconsistent housekeeping and maintenance, such as missed floor cleaning and occasional bathroom mold.
Related guest reviews
10
Peter
Oct 23, 2023
·
Stayed 1 night
Sehr gute Lage im Herz von Neapel, in einem typischen Gebäude (der anfängliche Eindruck ist nicht überwältigend), Zimmer sind jedoch gut ausgestattet und in Ordnung. Schimmel im Bad könnte man ev. behandeln. Personal sehr hilfreich, Frühstück recht gut, bei etwas beschränkten Platzverhältnissen. Gutes wifi.
Sehr gute Lage im Herz von Neapel, in einem typischen Gebäude (der anfängliche Eindruck ist nicht überwältigend), Zimmer sind jedoch gut ausgestattet und in Ordnung. Schimmel im Bad könnte man ev. behandeln. Personal sehr hilfreich, Frühstück recht gut, bei etwas beschränkten Platzverhältnissen. Gutes wifi.
8
Maria
Dec 20, 2021
·
Stayed 2 nights
Situato in posizione centrale ma con il parcheggio esterno avvisato telefonicamente la sera prima, al mio arrivo al mattino non c'era piu posto, fortunatamenteho trovato un'altro nelle vicinanze; hotel molto pulito,ottima colazione, peccato l'idromassaggio non funzionante, staff gentilissimo ,....è un luogo dove portare amici,parenti e.....non solo....è stato il commento del proprietario, che non conoscendoci mi ha dato fastidio, forse perché eravamo andati a Napoli davanti a San Gennaro a fare le promesse x il nostro matrimonio....ma....che dire....buona permanenza ai futuri ospiti!!!!
Situato in posizione centrale ma con il parcheggio esterno avvisato telefonicamente la sera prima, al mio arrivo al mattino non c'era piu posto, fortunatamenteho trovato un'altro nelle vicinanze; hotel molto pulito,ottima colazione, peccato l'idromassaggio non funzionante, staff gentilissimo ,....è un luogo dove portare amici,parenti e.....non solo....è stato il commento del proprietario, che non conoscendoci mi ha dato fastidio, forse perché eravamo andati a Napoli davanti a San Gennaro a fare le promesse x il nostro matrimonio....ma....che dire....buona permanenza ai futuri ospiti!!!!
8
Matteo
Jun 1, 2023
·
Stayed 1 night
Hotel in posizione strategica e centrale situato al primo piano di un palazzo storico. Accoglienza e servizio ottimi, colazione anche (pastiera ottima). La stanza è da migliorare per recuperare quei difetti di una struttura costruita decenni fa.
Hotel in posizione strategica e centrale situato al primo piano di un palazzo storico. Accoglienza e servizio ottimi, colazione anche (pastiera ottima). La stanza è da migliorare per recuperare quei difetti di una struttura costruita decenni fa.
8
Piercarlo
Mar 5, 2023
·
Stayed 4 nights
Hotel senza eccessive pretese nel centro della città, prossimo a tutte le mete turistiche, molto silenzioso, personale gentile e molto disponibile alle richieste degli ospiti. Prima colazione adeguata al livello della struttura. Hotel pulito, ordinato. Facilmente raggiungibile dalla stazione con i mezzi pubblici (metro)
Hotel senza eccessive pretese nel centro della città, prossimo a tutte le mete turistiche, molto silenzioso, personale gentile e molto disponibile alle richieste degli ospiti. Prima colazione adeguata al livello della struttura. Hotel pulito, ordinato. Facilmente raggiungibile dalla stazione con i mezzi pubblici (metro)
4
Mark
Sep 5, 2025
·
Stayed 4 nights
I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
8
Barbara
Jul 27, 2025
·
Stayed 4 nights
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
10
Paolo
Feb 23, 2023
·
Situato nel pieno centro turistico di Napoli, a due passi da Piazza del Plebiscito e da Via Toledo, l'albergo dispone di camere comode e dotate di ogni confort (TV, climatizzatore, frigobar, vasca con idromassaggio e doccia, wifi e cassetta di sicurezza gratuiti). La struttura è ben tenuta e la pulizia ineccepibile. Buona l'insonorizzazione. Ottima la colazione a buffet provvista di ogni ben di Dio: dolce, salato, frutta fresca. Personale gentile e disponibile ad ogni ora. Atmosfera elegante e familiare. Assolutamente consigliato.
Situato nel pieno centro turistico di Napoli, a due passi da Piazza del Plebiscito e da Via Toledo, l'albergo dispone di camere comode e dotate di ogni confort (TV, climatizzatore, frigobar, vasca con idromassaggio e doccia, wifi e cassetta di sicurezza gratuiti). La struttura è ben tenuta e la pulizia ineccepibile. Buona l'insonorizzazione. Ottima la colazione a buffet provvista di ogni ben di Dio: dolce, salato, frutta fresca. Personale gentile e disponibile ad ogni ora. Atmosfera elegante e familiare. Assolutamente consigliato.
8
Beatrice
Apr 14, 2023
·
Stayed 2 nights
Sehr schöne historische und liebevoll gestaltete Räume. Zentral gelegen aber sehr ruhig. Sehr sauber und freundliches Personal. Wir würden wieder dort buchen.
Sehr schöne historische und liebevoll gestaltete Räume. Zentral gelegen aber sehr ruhig. Sehr sauber und freundliches Personal. Wir würden wieder dort buchen.
6
Gustavo
Jan 17, 2025
·
Stayed 1 night
Hotel bem localizado, porém informa erroneamente que tem estacionamento ("As opções de estacionamento no local incluem uma garagem e uma cobertura"). Isso leva o hospede em erro, sendo que a propriedade está em ZTL e é impossível chegar de carro sequer na frente do hotel (o mais próximo que chega de carro deve dar quase 100m). Nesta parte é péssimo. O estacionamento mais próximo fica a pelo menos 10 minutos (impossível levar as malas do estaciomaneto ao hotel - tem que parar o mais perto possível e deixar as malas). O estacionamento indicado na recepção (Via Nunziatella, 2-4 Garage) nos esfolou (50EUR - uma noite). Quase mais caro que a estadia no hotel. O hotel é confortável. Quarto bom, limpo. Banheiro grande, box pequeno, limpesa mais ou menos. Ambiente muito bom no geral. Atendimento ótimo. Alguns mimos aos hóspedes. Iria novamente, atendo para a questão do estacionamento (NÃO TEM ESTACIONAMENTO).
Hotel bem localizado, porém informa erroneamente que tem estacionamento ("As opções de estacionamento no local incluem uma garagem e uma cobertura"). Isso leva o hospede em erro, sendo que a propriedade está em ZTL e é impossível chegar de carro sequer na frente do hotel (o mais próximo que chega de carro deve dar quase 100m). Nesta parte é péssimo. O estacionamento mais próximo fica a pelo menos 10 minutos (impossível levar as malas do estaciomaneto ao hotel - tem que parar o mais perto possível e deixar as malas). O estacionamento indicado na recepção (Via Nunziatella, 2-4 Garage) nos esfolou (50EUR - uma noite). Quase mais caro que a estadia no hotel. O hotel é confortável. Quarto bom, limpo. Banheiro grande, box pequeno, limpesa mais ou menos. Ambiente muito bom no geral. Atendimento ótimo. Alguns mimos aos hóspedes. Iria novamente, atendo para a questão do estacionamento (NÃO TEM ESTACIONAMENTO).
10
Eduardo
Jun 24, 2025
·
Stayed 3 nights
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often small with vintage or dated decor, and noise from corridors, breakfast area, or nearby restaurants can be heard; some rooms are spacious and quiet. Comfort varies with firm beds, occasional AC noise or odors, and Wi-Fi ranging from weak to very fast.
Related guest reviews
8
Joseph
Aug 29, 2025
·
Stayed 2 nights
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
4
Vivian
Apr 18, 2023
·
Stayed 1 night
Ikke pengene værd. Værelse uden vindue og lys. Blot en dør ud til en lille lukket baggård. Så værelset var meget mørkt. Sengen var hård og der var ingen ekstra hovedpuder - dem måtte vi bede om. Ingen telefon dækning på værelset - så hvis du skal ringe fra din mobil, skal det gøres på gaden eller deres fastnet telefon kan anvendes. Meget lydt og megen støj. TV kan ikke skifte til engelsk tekst eller tale - så du er båndlagt til italiensk :) Morgenbuffeten var ikke noget at skrive hjem om.
Ikke pengene værd. Værelse uden vindue og lys. Blot en dør ud til en lille lukket baggård. Så værelset var meget mørkt. Sengen var hård og der var ingen ekstra hovedpuder - dem måtte vi bede om. Ingen telefon dækning på værelset - så hvis du skal ringe fra din mobil, skal det gøres på gaden eller deres fastnet telefon kan anvendes. Meget lydt og megen støj. TV kan ikke skifte til engelsk tekst eller tale - så du er båndlagt til italiensk :) Morgenbuffeten var ikke noget at skrive hjem om.
8
Huma
Jun 16, 2025
·
Stayed 2 nights
Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
10
Alain
Nov 25, 2023
·
Stayed 3 nights
Une chambre spacieuse au calme et un petit-déjeuner de qualite dans un hôtel central dans la belle rue de Chiaia à deux pas du célèbre cafe Gambrinus.
Une chambre spacieuse au calme et un petit-déjeuner de qualite dans un hôtel central dans la belle rue de Chiaia à deux pas du célèbre cafe Gambrinus.
4
Thelma
Apr 28, 2024
·
Stayed 2 nights
Preis/leistungsverhältnis stimmte nicht ( 200 Euro pro Nacht). Zimmer und Badezimmer sehr klein, Matratze sehr hart, Kissen sehr dünn, decke genauso das man mit undichten Fenster die sich nicht schließen lässt, sehr kalt nachts gewesen. Frühstück besteht nur überwiegend aus Süßes Backwaren und am zweiten Tag sogar die Kaffeemaschine nicht funktioniert. Das alle schlimmste ist das man nicht schlafen kann weil das Zimmer genau ganz dicht auf das benachbarte Restaurant ( davon mehrere) und bis kurz nach Mitternacht sehr laut war. Ab 6 Uhr morgens ging das ganze Lärm wieder los. Nein ich kann dieses Hotel nicht empfehlen!
Preis/leistungsverhältnis stimmte nicht ( 200 Euro pro Nacht). Zimmer und Badezimmer sehr klein, Matratze sehr hart, Kissen sehr dünn, decke genauso das man mit undichten Fenster die sich nicht schließen lässt, sehr kalt nachts gewesen. Frühstück besteht nur überwiegend aus Süßes Backwaren und am zweiten Tag sogar die Kaffeemaschine nicht funktioniert. Das alle schlimmste ist das man nicht schlafen kann weil das Zimmer genau ganz dicht auf das benachbarte Restaurant ( davon mehrere) und bis kurz nach Mitternacht sehr laut war. Ab 6 Uhr morgens ging das ganze Lärm wieder los. Nein ich kann dieses Hotel nicht empfehlen!
8
Johan
Jul 18, 2025
·
Stayed 3 nights
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
6
Luke
Jun 6, 2023
·
Stayed 2 nights
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
8
Mary Louise
Sep 24, 2025
·
Stayed 4 nights
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
8
Hussein
Aug 5, 2024
·
Stayed 7 nights
I like the location. The room is too small.
I like the location. The room is too small.
10
Eduardo
Jun 24, 2025
·
Stayed 3 nights
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and helpful, with the 24-hour reception appreciated. A few guests noted lapses such as a late wake-up call or less professional interactions.
Related guest reviews
8
Peta
Feb 22, 2024
·
Stayed 4 nights
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
8
Yoko
Sep 13, 2025
·
Stayed 1 night
Reception staffs were quite good!
Reception staffs were quite good!
8
Joseph
Aug 29, 2025
·
Stayed 2 nights
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
10
K M
Sep 5, 2025
·
Stayed 6 nights
This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
8
Terry
Mar 31, 2024
·
Stayed 4 nights
Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
4
Mark
Sep 5, 2025
·
Stayed 4 nights
I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
10
David van
Aug 5, 2024
·
Stayed 2 nights
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
8
Johan
Jul 18, 2025
·
Stayed 3 nights
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
8
Michael
Jul 14, 2025
·
Stayed 2 nights
Front desk personnel very helpful
Front desk personnel very helpful
10
Leigh
Jul 29, 2023
·
Stayed 1 night
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
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AI-generated summary based on recent guest reviews
Location
Consistently praised central setting near Via Chiaia, Piazza del Plebiscito, Via Toledo, the port, and metro, with shops and restaurants all around. Some found the entrance difficult to find on the pedestrian street.
Related guest reviews
8
Darin
Jan 27, 2022
·
Stayed 1 night
great breakfast, great location
great breakfast, great location
10
Thomas
Jan 15, 2025
·
Stayed 2 nights
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
8
Masahiro
Jun 7, 2024
·
Stayed 1 night
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
8
Paolo
Jul 23, 2023
·
Stayed 2 nights
Ottima posizione nella centralissima via Chiaia, sicura sia di giorno che di notte, consente di raggiungere in pochissimo tempo a piedi sia il centro storico che il lungomare di Napoli.
Ottima posizione nella centralissima via Chiaia, sicura sia di giorno che di notte, consente di raggiungere in pochissimo tempo a piedi sia il centro storico che il lungomare di Napoli.
10
Suk-Joong
Jul 7, 2025
·
Stayed 3 nights
A great location
A great location
8
Mary Louise
Sep 24, 2025
·
Stayed 4 nights
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
10
david
Feb 9, 2025
·
Stayed 3 nights
Location perfect
Location perfect
10
Lilly
Oct 10, 2024
·
Stayed 2 nights
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
10
Antonio
Feb 6, 2026
·
Stayed 2 nights
Hotel in un palazzo vecchio ma ben tenuto. La valutazione positiva basata sul fatto che è un tre stelle con un prezzo decente, in una zona ben messa, all’inizio di via Toledo vicino al mare (5min a piedi) e piazza plebiscito e il teatro San carlo. La colazione andrebbe migliorata nella qualità dei prodotti. Personale cordiale. La nostra stanza era ampia, con decori un po’ antiquati (come turista si potrebbe dire folcloristico storico :)
Hotel in un palazzo vecchio ma ben tenuto. La valutazione positiva basata sul fatto che è un tre stelle con un prezzo decente, in una zona ben messa, all’inizio di via Toledo vicino al mare (5min a piedi) e piazza plebiscito e il teatro San carlo. La colazione andrebbe migliorata nella qualità dei prodotti. Personale cordiale. La nostra stanza era ampia, con decori un po’ antiquati (come turista si potrebbe dire folcloristico storico :)
10
Eduardo
Jun 24, 2025
·
Stayed 3 nights
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: several guests enjoyed good coffee and a decent spread, while others found it basic and heavy on pastries with limited savory choices. Items sometimes ran out and there were occasional equipment issues.
Related guest reviews
10
Diego
Mar 12, 2025
·
Stayed 2 nights
Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
10
K M
Sep 5, 2025
·
Stayed 6 nights
This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
4
Yuko
May 29, 2023
·
Stayed 1 night
周辺が安っぽい店がならび騒音がひどい。朝食もよくない
周辺が安っぽい店がならび騒音がひどい。朝食もよくない
4
Thelma
Apr 28, 2024
·
Stayed 2 nights
Preis/leistungsverhältnis stimmte nicht ( 200 Euro pro Nacht). Zimmer und Badezimmer sehr klein, Matratze sehr hart, Kissen sehr dünn, decke genauso das man mit undichten Fenster die sich nicht schließen lässt, sehr kalt nachts gewesen. Frühstück besteht nur überwiegend aus Süßes Backwaren und am zweiten Tag sogar die Kaffeemaschine nicht funktioniert. Das alle schlimmste ist das man nicht schlafen kann weil das Zimmer genau ganz dicht auf das benachbarte Restaurant ( davon mehrere) und bis kurz nach Mitternacht sehr laut war. Ab 6 Uhr morgens ging das ganze Lärm wieder los. Nein ich kann dieses Hotel nicht empfehlen!
Preis/leistungsverhältnis stimmte nicht ( 200 Euro pro Nacht). Zimmer und Badezimmer sehr klein, Matratze sehr hart, Kissen sehr dünn, decke genauso das man mit undichten Fenster die sich nicht schließen lässt, sehr kalt nachts gewesen. Frühstück besteht nur überwiegend aus Süßes Backwaren und am zweiten Tag sogar die Kaffeemaschine nicht funktioniert. Das alle schlimmste ist das man nicht schlafen kann weil das Zimmer genau ganz dicht auf das benachbarte Restaurant ( davon mehrere) und bis kurz nach Mitternacht sehr laut war. Ab 6 Uhr morgens ging das ganze Lärm wieder los. Nein ich kann dieses Hotel nicht empfehlen!
8
Barbara
Jul 27, 2025
·
Stayed 4 nights
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
6
Costantino
Dec 6, 2023
·
Stayed 2 nights
Posizione centrale, comoda per una visita turistica. Camere un pochino anguste, arredate in stile "retrò". Personale accogliente e gentile. Colazione solo dolce e di qualità non pienamente soddisfacente.
Posizione centrale, comoda per una visita turistica. Camere un pochino anguste, arredate in stile "retrò". Personale accogliente e gentile. Colazione solo dolce e di qualità non pienamente soddisfacente.
8
Mary Louise
Sep 24, 2025
·
Stayed 4 nights
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
10
Elaine
Sep 27, 2023
·
Stayed 1 night
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
10
Antonio
Feb 6, 2026
·
Stayed 2 nights
Hotel in un palazzo vecchio ma ben tenuto. La valutazione positiva basata sul fatto che è un tre stelle con un prezzo decente, in una zona ben messa, all’inizio di via Toledo vicino al mare (5min a piedi) e piazza plebiscito e il teatro San carlo. La colazione andrebbe migliorata nella qualità dei prodotti. Personale cordiale. La nostra stanza era ampia, con decori un po’ antiquati (come turista si potrebbe dire folcloristico storico :)
Hotel in un palazzo vecchio ma ben tenuto. La valutazione positiva basata sul fatto che è un tre stelle con un prezzo decente, in una zona ben messa, all’inizio di via Toledo vicino al mare (5min a piedi) e piazza plebiscito e il teatro San carlo. La colazione andrebbe migliorata nella qualità dei prodotti. Personale cordiale. La nostra stanza era ampia, con decori un po’ antiquati (come turista si potrebbe dire folcloristico storico :)
10
Leigh
Jul 29, 2023
·
Stayed 1 night
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
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AI-generated summary based on recent guest reviews
10
Øystein
Sep 6, 2026
·
Stayed 2 nights
Excellent location and good level of service. The breakfast is quite simple, but does the job.
Excellent location and good level of service. The breakfast is quite simple, but does the job.
2
Lounilyn
Sep 5, 2026
·
Stayed 4 nights
To start checked into room and looked to be sure things were the way they should be and the refrigerator had things in it that was already open. I let them know right then and he acted like it was no big deal but it is because that means the cleaning was not done right he did take care of that. That night the air conditioning never did cool down so I told them about it the next morning and was told it would be fixed got back that night and still did not work so another night without and was told they would move us they next morning we had to leave very early so had to move when we got back witch we did but that room did not do much better for ac and was smaller got up next morning and the shower did not work could not get water out of the shower head so had to use a little buckit we had with us again we told them and was told they would fix it got back that night not fixed next morning just used the bucket again because we were leaving that morning. All this time the person just acted like it was no big deal. Forgot one thing the first thing they mested up was our laundry but they did fix that problem. Never the less when we go back it will not be there. Bud
To start checked into room and looked to be sure things were the way they should be and the refrigerator had things in it that was already open. I let them know right then and he acted like it was no big deal but it is because that means the cleaning was not done right he did take care of that. That night the air conditioning never did cool down so I told them about it the next morning and was told it would be fixed got back that night and still did not work so another night without and was told they would move us they next morning we had to leave very early so had to move when we got back witch we did but that room did not do much better for ac and was smaller got up next morning and the shower did not work could not get water out of the shower head so had to use a little buckit we had with us again we told them and was told they would fix it got back that night not fixed next morning just used the bucket again because we were leaving that morning. All this time the person just acted like it was no big deal. Forgot one thing the first thing they mested up was our laundry but they did fix that problem. Never the less when we go back it will not be there. Bud
4
Abraham Albert
Aug 19, 2026
·
Stayed 3 nights
No air conditioning
No air conditioning
8
Dafydd
Aug 4, 2026
·
Stayed 1 night
Great value stay in Naples. The hotel is located right in a bustling shopping street in the centre of the old city. Rooms are lovely old-world style but perfectly clean and comfortable. There's a metro stop within 5-10 mins walk that goes straight to the central train station, but was closed for construction when we went so had to use the bus. Breakfast was ok, a simple continental spread with no hot options but still really nice with a lovely fresh coffee.
Great value stay in Naples. The hotel is located right in a bustling shopping street in the centre of the old city. Rooms are lovely old-world style but perfectly clean and comfortable. There's a metro stop within 5-10 mins walk that goes straight to the central train station, but was closed for construction when we went so had to use the bus. Breakfast was ok, a simple continental spread with no hot options but still really nice with a lovely fresh coffee.
10
Holly
Jul 5, 2026
·
Stayed 2 nights
Clean, centrally located & friendly.
Clean, centrally located & friendly.
FAQs about Chiaja Hotel de Charme
Is parking available at the hotel?
Parking is available at the property, but specific details about the type of parking (private/public, on-site/off-site, covered/uncovered) and costs are not provided. Reservations for parking may be required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 1:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available at the hotel, but specific pricing and service hours are not detailed. Guests can arrange the transfer through the property.
What accessibility features does the hotel offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is located in Naples City Centre, just a 4-minute walk from Galleria Umberto I and 5 minutes from Via Toledo. It is 0.5 miles from Molo Beverello Port and 0.3 miles from Piazza del Plebiscito, making it a convenient base for exploring the city.
What are the hotel's policies regarding children?
Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-14: 138.07685831451414USD
- 2026-10-15: 118.16022820854187USD
- 2026-10-16: 164.03274836730955USD
- 2026-10-17: 196.08642752456663USD
- 2026-10-18: 126.22156153106688USD
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- 2026-12-04: 183.803USD
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- 2026-12-13: 124.9022142753601USD
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number IT063049A1HT3XHT8Y
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Room Service
Dry Cleaning
Services
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Non-Smoking Rooms
Packed Lunches
Breakfast in the Room
Family Room
Parking
Parking
Airport shuttle
Internet
Free Wi-Fi