Is parking available at the property?

Self-parking is available on-site for a fee of EUR 25 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 12 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement within the hotel.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Naples, within a 15-minute walk of Lungomare Caracciolo and Piazza del Plebiscito. It is approximately 0.7 miles from Galleria Umberto I and 1.9 miles from Molo Beverello Port. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and all guests, including children, must be present at check-in and show their government-issued photo ID.

Exe Majestic Hotel in Naples

Average nightly price at Exe Majestic by month, last 12 months (USD)
Month	Average price
January	$96
February	$108
March	$156
April	$209
May	$297
June	$218
July	$144
August	$111
September	$305
October	$274
November	$143
December	$159

What guests think

At Exe Majestic, travellers praise the central, safe Chiaia location, friendly staff, and generally spacious rooms, while recurring downsides include dated decor, thin walls and street noise, inconsistent air conditioning and showers, and limited on-site services beyond breakfast.

Cleanliness is usually praised, but several reviews mention worn carpets, dated furniture, and intermittent issues with plumbing or room controls. A few guests also found on-site parking limited or costly and felt the price high for the overall standard. Expect a convenient, characterful base with warm service rather than a modern, full-service four star.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site services feel limited, with multiple reviews noting no room service. Several guests also report limited or costly parking.

Related guest reviews

6

Adam

Apr 10, 2023

·

Stayed 5 nights

Overall I had a mixed experience. I’ll divide this into good and bad: Good: Great location in one of the nicer, upscale parts of Naples. Central to most things. Bad: Advertises air conditioning being included which is a necessity for me and my wife as warm sleepers. However when we got to the room it was EXTREMELY warm. It turned out there is no air conditioning and this is “only available in summer months”. Instead it only blowed out warm air. As someone who has stayed in several other Italian cities in January/February and used air conditioning when needed, I find this hard to believe. On the plus side, when we explained the situation they upgraded us to a better, cooler room (still with no air conditioning but it was cool enough). Very loud. You can hear people dragging furniture above you and a lot of noise from the street. Even with windows shut. You can even hear toilets flush from other rooms. Disappointing breakfast - with so many good options in the area just get breakfast outside. No room service.

10

Michael

Oct 5, 2024

·

Stayed 3 nights

Convenient location close to all designer stores, who loves the shopping, a lot of good restaurants near by, safe to walk on the streets. Limited parking on site.

6

Valentina

Aug 19, 2022

·

Stayed 1 night

Hotel gradevole. Ottima posizione. Pochi servizi: nessun aiuto per le valigie, parcheggio costosissimo, e mancanza di un servizio ristorazione (volevo una pasta per il bimbo). Inoltre abbiamo chiesto informazioni sull’indicazione di un luogo e mi hanno dato informazioni sbagliate.

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4

Ilia

Jan 16, 2023

·

Stayed 19,372 nights

Location is very close to a lot of shops and restaurants. However hotel is "stuck" in early 80s. Walls are paper thin and you can hear your neighbors in the next room or above you VERY well. Restaurant is closed except for breakfast, bar is not open and there is no room service. We had a broken toilet that took staff 2 hours to fix. Room had no hair drier, no iron. Keep in mind that mini-fridge prices are x3 of what you would normally pay.

10

Jodi

Jan 8, 2023

·

Great property. Felt very safe. Easy walk to restaurants and tourist attractions. Would recommend this hotel to all ages.

10

Sharon

Aug 10, 2023

·

This hotel is very clean and the room was big - The staff was friendly and helpful the breakfast buffet was outstanding - large amount of choices I only wish there were more services provided- like currency exchange and postage available and currency exchange but all in all very nice hotel

10

Tara

Jun 7, 2025

·

Stayed 3 nights

Nice hotel, located in a great place in Chiaia. Nice gym. People at reception were helpful and nice. Brought extra towels when requested.

4

LOURDES CHICA

Jun 24, 2025

·

Stayed 4 nights

No lo recomendaria ni lo repetiria. Alojamiento poco remodelado y atencion minima. Cierto es que tiene buena ubicacion y que habia limpieza pero creo que no cumple unos minimos de seguridad. El acceso al ascensor dudo que pase una persona con cierto peso o una silla de ruedas. Las instrucciones de los enchufes de la habitacion, que tenia su caracteristica, nada de nada.

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10

Yvette

Aug 17, 2023

·

Stayed 3 nights

There was always security to keep tourist safe

6

giovanni

Mar 21, 2022

·

Stayed 1 night

Attenzione se avete i capelli lunghi! . Poiché la struttura è rimasta sostanzialmente quella degli Anni 80, (non è bastata la “rinfrescata” del gruppo exe) ci sono gli asciugacapelli che vanno incontro ad un rapido surriscaldamento e quindi stop( come mi ha spiegato il tecnico che mi hanno mandato su dalla reception - quest’ultima completamente incapace e lontana da qualsiasi problem solving- e che quindi mi sarei dovuto asciugare i capelli ad intervalli!) Dopo un po’ si è mosso a compassione e mi ha gentilemente portato il suo asciugacapelli personale, altrimenti non avrei saputo come fare! Infine non hanno un parcheggio ( o meglio hanno solo 10 posti non prenotabili!) e alcuna convezione con nessun parcheggio della zona (tutti molto cari) Il problem solving non è proprio il vostro forte! Migliorate!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as clean, with efficient housekeeping. Some note worn carpets, dust, or limescale, and occasional maintenance lapses in bathrooms.

Related guest reviews

8

Balraj Singh

Aug 24, 2024

·

Stayed 6 nights

Central location, close to popular attractions and metro station. Housekeeping staff were polite and efficient. Overall, enjoyable experience.

6

KULJIT

Apr 4, 2024

·

Stayed 2 nights

This hotel has an excellent location - very close to the harbour as well as the Piazza del Plebiscito. The staff is very cordial and very good. The rooms and bathroom are large. The breakfast also has a good spread. The hotel is not well maintained. The carpets in hotel are dirty and the bathroom fittings and furniture are old.

6

Rodrigo

Oct 15, 2025

·

Stayed 3 nights

Great location. Probably the best in town. Good reasonable breakfast. Big bathroom, strong shower. Be aware that the hotel was not as in the shape it used to be (need renovation and the carpets need to be cleaned more constantly. You could feel the dust below your feet.)

8

Murielle

Apr 11, 2025

·

Stayed 4 nights

Hôtel très propre et bon rapport qualité prix Hôtel très bien placé

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10

Xavier

Nov 12, 2025

·

Stayed 1 night

Room was clean and staff was very helpful!

4

Fredrik

Sep 29, 2022

·

Stayed 1 night

Low standard, high price. Not clean, broken shower (and so it goes on).

8

Frode

Jun 22, 2022

·

Stayed 7 nights

Dejligt men lidt slidt hotel Rengøring og personale helt i top og placering o et dejligt område tæt på havnepromenade og med masser af butikker og restauranter tæt på

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10

Fabio

Dec 14, 2022

·

Ottima posizione, stanze pulitissime e personale cortese

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8

Adolicir Antonio

Nov 21, 2025

·

Stayed 5 nights

Tamanho do quarto, limpeza, tamanho e qualidade do banheiro, ótima equipe, excelente localização.

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10

William

Jun 28, 2024

·

Stayed 3 nights

Exe is an older hotel but very well maintained. We noticed there were LOTS of concenient light switches and power outlets in the rooms, even automatic window shutters. Very accommodating staff. Easy walking distance to the harbor, shops, restaurants.

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Rooms

Rooms are often spacious and comfortable, but decor is dated. Recurring issues include thin walls and street noise, inconsistent air conditioning, and several reports of problematic showers or plumbing.

Related guest reviews

6

Perry

May 29, 2023

·

Stayed 3 nights

Bed: Good. A/C: good. Door lock: Maddening. Shower: AWFUL. Switches in room: Maddening. Breakfast: OK.

8

WILLIAM

Apr 21, 2024

·

Stayed 2 nights

Tres bon emplacement, chambre grande et confortable, vue sympa. Seul bémol, les chambres mériteraient d être mieux isolées, on entend les voisin. Sans cet inconvénient tout aurait été parfait.

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2

katherine

Aug 20, 2023

·

Stayed 1 night

A/C in rooms (3) did not work well. Manager overrode temp setting but none of our 3 rooms cooled. The halls and lobby were even hotter. Stayed here before w/o problem. This trip at this hotel was intolerable and will NEVER stay here again

6

Gaetano

Nov 13, 2025

·

Stayed 1 night

Camera rumorosa nonostante la finestra chiusa e la tapparella abbassata si sentivano i rumori della strada. Avevo chiesto una stanza silenziosa, sic!!!

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10

Damian

Nov 24, 2025

·

Stayed 3 nights

Check in was with alesseo who was helpful and professional, and took only a few minutes. He gave us a couple of restaurant recommendations - we tried both during our stay and they were excellent tips. We were very happy with our room which was a good size, I note other comments about some areas being dated but that didn't bother us

10

John

Jul 29, 2025

·

Stayed 7 nights

Enjoyed my stay! Though the room was small, the bed was very comfortable. The staff was exceptional and the morning buffet was great. If my travels take me to Naples again, I’m staying here.

8

Yasin

Aug 19, 2025

·

Stayed 3 nights

Das Hotel liegt in einer schönen sicheren Gegend mit idealer Lage. Lediglich die dünnen Wände trüben den Aufenthalt etwas, da man teilweise die Gäste nebenan hört.

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8

Kelly

Sep 30, 2022

·

Stayed 1 night

It was throwback in time - glam of the early 70s Italy. Staff friendly, rooms very clean. Super convenient to restaurants, shopping and aperos. However, the shower water temperature was luke warm and the room was hot (air con didn't seem to work well).

8

Adolicir Antonio

Nov 21, 2025

·

Stayed 5 nights

Tamanho do quarto, limpeza, tamanho e qualidade do banheiro, ótima equipe, excelente localização.

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8

Felipe Jose

Nov 19, 2025

·

Stayed 1 night

Bueno hotel situado en la zona centro de Nápoles, buen desayuno y habitaciones amplias

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Service

Service is frequently praised as friendly and helpful, with quick check-in and thoughtful gestures. However, a few guests reported unresponsive reception, weak problem-solving, or slow maintenance.

Related guest reviews

10

FRANCESCA

Aug 13, 2024

·

Stayed 3 nights

Servizio eccellente, personale accogliente e molto disponibile. Location strategico nuova fermata metro Chiaia. Da consigliare sia per famiglie e non.

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10

Eduardo

Jul 29, 2024

·

Stayed 3 nights

perfectly located, Antonio at the front desk is the best! 5 stars to him.

10

Erika

Aug 15, 2025

·

Stayed 2 nights

Great location to stay in Napoli , short walking distance to shopping and eating area. Loved how they treated my fiancé for her birthday, they sent a champagne bottle to our room. Highly recommend!!!

10

Damian

Nov 24, 2025

·

Stayed 3 nights

Check in was with alesseo who was helpful and professional, and took only a few minutes. He gave us a couple of restaurant recommendations - we tried both during our stay and they were excellent tips. We were very happy with our room which was a good size, I note other comments about some areas being dated but that didn't bother us

10

Daniel

Oct 24, 2023

·

Stayed 4 nights

The location, staff, and room were excellent. The hotel is in a very nice area with access to public transportation and restaurants. The staff is very competent and extremely helpful and courteous.

2

Neelu

Oct 6, 2025

·

Stayed 2 nights

Not the best place. Outdated hotel. Staff was very non-responsive. No one picked the phone in the lobby. They wouldn’t fill back breakfast fast enough. Coffee was horrible. AC didn’t work in the room. Even after so many attempts to get it fixed, AC didn’t work.

10

Tara

Jun 7, 2025

·

Stayed 3 nights

Nice hotel, located in a great place in Chiaia. Nice gym. People at reception were helpful and nice. Brought extra towels when requested.

10

Xavier

Nov 12, 2025

·

Stayed 1 night

Room was clean and staff was very helpful!

6

Rosaria

Apr 1, 2022

·

Stayed 3 nights

Posizione ottimale, il personale molto gentile ma gli arredi vecchi e la colazione non da 4 stelle, inoltre la reception sempre vuota

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6

giovanni

Mar 21, 2022

·

Stayed 1 night

Attenzione se avete i capelli lunghi! . Poiché la struttura è rimasta sostanzialmente quella degli Anni 80, (non è bastata la “rinfrescata” del gruppo exe) ci sono gli asciugacapelli che vanno incontro ad un rapido surriscaldamento e quindi stop( come mi ha spiegato il tecnico che mi hanno mandato su dalla reception - quest’ultima completamente incapace e lontana da qualsiasi problem solving- e che quindi mi sarei dovuto asciugare i capelli ad intervalli!) Dopo un po’ si è mosso a compassione e mi ha gentilemente portato il suo asciugacapelli personale, altrimenti non avrei saputo come fare! Infine non hanno un parcheggio ( o meglio hanno solo 10 posti non prenotabili!) e alcuna convezione con nessun parcheggio della zona (tutti molto cari) Il problem solving non è proprio il vostro forte! Migliorate!

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Location

Consistently praised central Chiaia location—safe, walkable, and close to restaurants, shops, the waterfront, and public transport.

Related guest reviews

10

Raymond

Jul 5, 2025

·

Stayed 3 nights

International standard hotel in lovely Chaiai neighborhood. Spacious and well equipped room. AC very effective but also had windows for fresh air. Enjoyed the breakfast. Great shops, bars and restaurants close by. Easy walking distance to heart of Naples which has great vibe.

8

Balraj Singh

Aug 24, 2024

·

Stayed 6 nights

Central location, close to popular attractions and metro station. Housekeeping staff were polite and efficient. Overall, enjoyable experience.

10

Cynthia

Jun 2, 2025

·

Stayed 1 night

Love the location. area is ideal for restaurants, cafes and shopping near the waterfront for a lovely stroll

10

EILEEN

Sep 7, 2025

·

Stayed 1 night

The hotel is located in a safe area and a walking distance to a lot of shops and restaurants. We stayed in the hotel for one night, and enjoyed our short visit of Naples. It’s a short drive, less than 10 minutes from Naples Airport and close the port for ferries.

10

Ricardo

Aug 30, 2022

·

Stayed 6 nights

The hotel is very conveniently located, walkable to many restaurants, bars, shops and sites of interest.

10

Marie

Apr 29, 2023

·

Stayed 1 night

Emplacement idéal pour les restos, le shopping, les attraits touristiques, la via Chiai et près de Piazza Amadeo pour prendre métro jusqu’à la gare de train. Le personnel super gentil, serviable à la réception comme au petit dej. où Nicoletta se fait un plaisir de vs servir en italien, français, anglais ou allemand. Lit confortable, fenêtre à double vitrage et occultant. Qualité et prix assez abordable.

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10

paolo

Aug 19, 2022

·

Stayed 1 night

Ottima posizione a 2 passi dal centro e in zona non caotica

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8

Adolicir Antonio

Nov 21, 2025

·

Stayed 5 nights

Tamanho do quarto, limpeza, tamanho e qualidade do banheiro, ótima equipe, excelente localização.

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8

Felipe Jose

Nov 19, 2025

·

Stayed 1 night

Bueno hotel situado en la zona centro de Nápoles, buen desayuno y habitaciones amplias

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8

Georgina C

May 25, 2024

·

Stayed 2 nights

Location is excellent. Great restaurants nearby and safe to walk around.

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Dining

Breakfast feedback is mixed, ranging from excellent and varied to basic or disappointing, with an instance of slow replenishment and poor coffee. Several guests noted there is no room service.

Related guest reviews

10

Raymond

Jul 5, 2025

·

Stayed 3 nights

International standard hotel in lovely Chaiai neighborhood. Spacious and well equipped room. AC very effective but also had windows for fresh air. Enjoyed the breakfast. Great shops, bars and restaurants close by. Easy walking distance to heart of Naples which has great vibe.

6

Adam

Apr 10, 2023

·

Stayed 5 nights

Overall I had a mixed experience. I’ll divide this into good and bad: Good: Great location in one of the nicer, upscale parts of Naples. Central to most things. Bad: Advertises air conditioning being included which is a necessity for me and my wife as warm sleepers. However when we got to the room it was EXTREMELY warm. It turned out there is no air conditioning and this is “only available in summer months”. Instead it only blowed out warm air. As someone who has stayed in several other Italian cities in January/February and used air conditioning when needed, I find this hard to believe. On the plus side, when we explained the situation they upgraded us to a better, cooler room (still with no air conditioning but it was cool enough). Very loud. You can hear people dragging furniture above you and a lot of noise from the street. Even with windows shut. You can even hear toilets flush from other rooms. Disappointing breakfast - with so many good options in the area just get breakfast outside. No room service.

6

Rodrigo

Oct 15, 2025

·

Stayed 3 nights

Great location. Probably the best in town. Good reasonable breakfast. Big bathroom, strong shower. Be aware that the hotel was not as in the shape it used to be (need renovation and the carpets need to be cleaned more constantly. You could feel the dust below your feet.)

8

Marianne V

Aug 5, 2025

·

Stayed 2 nights

Stille og rolig beliggenhet i Chiaia, nærhet til restauranter, kaféer og butikker. Fin spasertur til Via Toledo. Ok frokostbuffet.

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10

John

Jul 29, 2025

·

Stayed 7 nights

Enjoyed my stay! Though the room was small, the bed was very comfortable. The staff was exceptional and the morning buffet was great. If my travels take me to Naples again, I’m staying here.

6

Simone

Jul 18, 2025

·

Stayed 3 nights

O hotel é razoável. Café da manhã mediano. O quarto tamanho bom mas o banheiro tem um Box minúsculo, pessoas gordas e altas não conseguem tomar banho. Não é adequado para crianças. O quarto permite escutar tudo dos outros apartamentos. Longe do metro. Não deixam entrar antes do horário, mesmo que seja 30 minutos. Os funcionários são muito educados. Não vale o preço cobrado. Não ficaria novamente.

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4

Ilia

Jan 16, 2023

·

Stayed 19,372 nights

Location is very close to a lot of shops and restaurants. However hotel is "stuck" in early 80s. Walls are paper thin and you can hear your neighbors in the next room or above you VERY well. Restaurant is closed except for breakfast, bar is not open and there is no room service. We had a broken toilet that took staff 2 hours to fix. Room had no hair drier, no iron. Keep in mind that mini-fridge prices are x3 of what you would normally pay.

10

Sharon

Aug 10, 2023

·

This hotel is very clean and the room was big - The staff was friendly and helpful the breakfast buffet was outstanding - large amount of choices I only wish there were more services provided- like currency exchange and postage available and currency exchange but all in all very nice hotel

2

Neelu

Oct 6, 2025

·

Stayed 2 nights

Not the best place. Outdated hotel. Staff was very non-responsive. No one picked the phone in the lobby. They wouldn’t fill back breakfast fast enough. Coffee was horrible. AC didn’t work in the room. Even after so many attempts to get it fixed, AC didn’t work.

8

Felipe Jose

Nov 19, 2025

·

Stayed 1 night

Bueno hotel situado en la zona centro de Nápoles, buen desayuno y habitaciones amplias

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $94	6 $89	7 $104
8 $86	9 $89	10 $89	11 $98	12 $103	13 $100	14 $93
15 $89	16 $89	17 $98	18 $98	19 $89	20 $93	21 $102
22 $89	23 $88	24 $83	25 $89	26 $164	27 $177	28 $94
29 $86	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $89	3 $120	4 $124	5 $204
6 $166	7 $191	8 $135	9 $88	10 $106	11 $114	12 $147
13 $88	14 $94	15 $105	16 $98	17	18 $135	19 $129
20 $97	21 $88	22 $98	23 $115	24 $114	25 $180	26 $166
27 $182	28 $183	29 $191	30 $225	31 $309

Exe Majestic

Prices for Exe Majestic

Monthly average prices

About this property

Location

Room options

Double Room (With French Bed)

Junior Suite (2 Adults)

Junior Suite

Junior Suite (Single Use)

Single Room

Family Room, 2 Bedrooms

Connecting Rooms

Junior Suite (Family)

Standard Double Or Twin Room

Superior Single Room

Superior Double Or Twin Room

Family Double Room Single Use (With French Bed)

Double Room Single Use

Triple Room

Guest reviews of Exe Majestic

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Exe Majestic

Considering this hotel for your Naples trip?

Prices for upcoming dates

Business details