What type of breakfast is offered and what are the serving hours?

Continental breakfast is available for a fee of approximately EUR 7.50 for adults and children. The specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of EUR 240 per room. Guests must contact the property with arrival details to arrange the transfer.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Venice, steps from St. Mark's Square and St. Mark's Basilica. It is approximately 0.2 miles from Doge's Palace and 0.3 miles from Rialto Bridge.

What are the hotel's policies for guests staying with children?

Children 3 years old or younger stay free when occupying the parent's or guardian's room, using existing bedding. All guests, including children, must be present at check-in and show a government-issued photo ID.

Does the hotel offer extra beds or cribs?

The hotel offers cribs for a fee of EUR 15.00 per day. Availability may require advance request or confirmation.

Royal San Marco Hotel in Venice

Average nightly price at Royal San Marco Hotel by month, last 12 months (USD)
Month	Average price
January	$131
February	$177
March	$184
April	$390
May	$839
June	$245
July	$193
August	$186
September	$480
October	$249
November	$142
December	$156

What guests think

At Royal San Marco Hotel, travellers consistently praise the unbeatable location steps from St. Mark’s Square, while feedback on rooms, service, and amenities is mixed, citing small or dated spaces, firm beds, and occasional maintenance or access quirks.

Breakfast is frequently described as good to excellent, though a few found it average. Cleanliness feedback ranges from very tidy rooms to serious reports of pests and worn finishes. Overall, it suits travelers who value convenience and classic character over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: several reviews note the bar closed or missing, elevators stopping at the 4th floor with stairs needed beyond, seasonal or unreliable air conditioning, and occasionally spotty Wi‑Fi. Some guests mention a complimentary Murano shuttle.

Related guest reviews

8

Kevin Gerardi

Dec 6, 2023

·

Stayed 5 nights

Superb location, just two minutes from Piazza San Marco. Immaculately clean. Breakfast was fine. Spacious room (junior suite) but very dark. Two issues of note: 1. Intermittent wi fi in the room which was very frustrating. 2. Could have done with a kettle in the room.

2

Takashi

Sep 14, 2025

·

Stayed 1 night

サービスが不親切。エレベーターも途中までしかない。部屋が狭い。

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6

gerard antoine

Feb 16, 2025

·

Stayed 3 nights

Emplacement très bien petit déjeuner également Hotel qui mérite quelques travaux car vieillot acenseur en panne

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10

Victoria

Jul 27, 2025

·

Stayed 3 nights

We liked pretty much everything about this hotel, with one minor exception: the elevators. We needed to take two elevators and some stairs to reach our suite. But it was fun in the end.

8

Andrew

Nov 8, 2024

·

Stayed 3 nights

The hotel was very well located just off St Marc’s Square. Really convenient for tourist sites, bars and restaurants. The room was quaint and styled in a classical Venetian style. The bar looked good, but never seemed to open ? The inclusive buffet breakfast was particularly good in a building behind the main hotel. We stayed at the end of October and the weather was still pretty warm. The room was very warm over night for a couple of nights of our stay, but the central air conditioning had been turned off for Winter. We had to open the window, but the room was on the main street and was particularly noisy. Especially when a music band went past at 5am ! The direct ferry to the airport from Rialto Bridge at 6:30am was a god send for us on an early flight.

6

Ron

May 29, 2025

·

Stayed 3 nights

I would rate this 3 not 4 star, we got the room on 6 th floor and the elevator only goes up to 4 floors. You have to walk up 2 flights of stairs . The rooms are very small, very little space for luggage etc. We really love the location, it was right next to St Marks square and very close to major attractions. It worked for us as we were only in the room to sleep.

6

Tamilla

Dec 31, 2024

·

Stayed 1 night

Staff is very friendly. The hotel is very old, our room was on 6 floor. The elevator was available only till 4th floor.

8

Thomas Georg

May 1, 2024

·

Stayed 4 nights

Man muss einfach wissen, dass dieses Hotel keine Heizung hat. Nur Klima für den Sommer, aber ohne Heizmöglichkeit. Deshalb war es in der letzten kalten Aprilwoche auch etwas kalt im Zimmer .

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6

Robert

Jul 1, 2024

·

Stayed 2 nights

A/c bad in first room, had to force room change. Breakfast was mediocre and bar never opened. Front desk staff not friendly.

8

Michael

Oct 16, 2025

·

Stayed 3 nights

Didn’t have a drink as there’s no bar?

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Cleanliness

Cleanliness is inconsistent: many guests found rooms very clean with reliable housekeeping, while others reported pests (lice/bedbugs/ants), dusty or worn areas, and some bathrooms that felt old or not very clean.

Related guest reviews

2

Wendy

Nov 8, 2025

·

Stayed 3 nights

PIOJOS - LICE, en 2 habitaciones. Totalmente desagradable. Cambiaron de habitación a mi hermano y su familia. La señorita de la recepción fue a la habitación y verificó que los piojos estaban caminando en las sabanas y les tomo fotos. Al día siguiente pedí hablar con el gerente que no me recibio, pero Sabrina muy gentil me escucho y mandaron a lavar la ropa que estuvo en contacto con esa cama. Al dia siguiente nos ibamos y también encontramos PIOJOS en la cama de mis padres, pedi hablar con el gerente y finalmente conversamos. Dijo que las habitaciones se fumigan (no creo), que los huespedes llevan los piojos al poner las maletas sobre la cama. Le aclaré ademas que vimos en el cubre colchón manchas de sangre secas, todo eso es falta de higiene.Me dijo que queria compensar el mal momento, le dije que no podia porque todo estaba pagado con Hoteles.com; dijo que sabia como hacerlo. Me hicieron un reembolso que no pedi. Sin embargo en el email que mandó le aclare la situación y le dije que iba a poner el reclamo en Hoteles.com. En el desayuno el primer día la persona encargada nos ha gritado, delante mis padres (mayores de 70 años) y mi sobrina (7años) además no hablaba ni ingles ni español, asi que todo el atropello lo hizo en Italiano. Hasta que finalmente trajo a una señora de la cocina Chiara que hablaba ingles y español muy educada, nos escucho y nos comunicamos muy bien. LA EXPERIENCIA MALA Y JAMAS VOLVERIA. Tengo videos de los piojos caminando sobre las sábanas.

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2

jennifer

Mar 22, 2025

·

Stayed 3 nights

This property was absolutely disgusting. We found bedbugs in my kids bed and ended up getting bit up bad. Had to go to a local pharmacy and get ointment for her bites. Pharmacist was appalled when he saw her bites and provided us with spray to spray our stuff. Staff was not surprised or apologetic when they were told. They gave us a different room and no other compensation. You could hear through the walls really easily, and the water was always cold. I would never in a million years recommend this place to anyone.

10

Alexis

Jun 21, 2025

·

Stayed 2 nights

The hotel is amazing very clean and unique

6

Monica

Jan 6, 2024

·

Stayed 2 nights

The room is too small, deterorated and not clean

2

Angel

Apr 15, 2024

·

Stayed 8 nights

For those staying here, please take note of some things. One, you will need to pay in advance regardless of what Expedia says (including a city tax that we did not know about until we checked in). The hotel will reach out for payment multiple times beforehand regardless if you booked to pay at check in so don’t take expedias word for it. Two, the photos were not an accurate representation of the room we got. It was much smaller, and the second ‘bed’ was just a glorified cot. Our shower drain backed up and we were basically wading in water every time we showered. Three, there are ants and mosquitoes so plan accordingly. Four, I’m pretty sure that our room had bed bugs. We had bites on us that I thought were mosquitoes but they don’t look or feel like them and I had to check online. The staff was nice, and the location is convenient. But please, do know what you’re getting into and DO YOUR RESEARCH. To the hotel itself, I am extremely disappointed considering the money we spent. Please do better for your guests going forward. 4 star experience this was NOT.

4

???

Apr 24, 2025

·

Stayed 1 night

立地は中心地に近く、良い。ホテルは古く、部屋も清潔感があるとは言えない。スタッフに、部屋に羽蟻が発生している（数匹）ことを伝えて部屋を変えようとしたが、部屋を確認され「部屋に虫はいない」と変えてくれなかった。それは私が退治したからであって、朝にはまた数匹発生していた（お風呂場からだった）とりあえずリーズナブルに1泊するならいいと思うが、快適さを求めるならここではないと思う。

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10

Mireille

Mar 30, 2025

·

Stayed 6 nights

Séjour agréable, propreté parfaite, serviette changées chaque jour (humides elles ne séchaient pas), c'est appréciable; .personnel souriant. petit déjeuner varié et consistant;

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10

Bangalore

Jul 19, 2025

·

Stayed 1 night

Very convenient location, very clean, friendly staff, nice breakfast options.

8

Christina Maria

Apr 25, 2025

·

Stayed 6 nights

Wir waren zu zweit Ende März für eine Woche in dem Hotel untergebracht. Das Hotel war super. Besonders der Frühstücksraum und das Buffett waren hervorragend. Das Personal super freundlich und das Hotelzimmer gut und sauber. Nur für das Badezimmer gebe ich einen Stern Abzug, da es bereits in die Jahre gekommen war. Für alles andere gibt es gar nichts zu meckern, zumal das Hotel recht zentral liegt und man in wenigen Schritten auf dem Markusplatz steht. Ich kann das Hotel nur weiterempfehlen.

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10

Shawn

Oct 16, 2025

·

Stayed 4 nights

Room was clean,staff were friendly

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Rooms

Rooms are often small and traditionally furnished, with many reports of dated decor and very firm or worn mattresses; some suites are spacious. Guests also mention small showers, occasional AC issues, and noise between rooms.

Related guest reviews

8

thierry dominique

Feb 18, 2025

·

Stayed 4 nights

Hôtel très bien situé. Personnel très professionnel mais les chambres du 4ème étage sont très étroites. Les équipements d'une autre époque. Douche et WC vraiment très petit. Prises électrique et interrupteurs désuets. Insonorisation et isolation (fenêtre notamment) inexistantes.

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4

Johanna

Aug 24, 2025

·

Stayed 1 night

The entrance and lobby was very enticing. The second we left and went to the floor where our room was located, it felt like we walked into a motel. Outdated rugs, poor lighting. Our room was supposed to be a rooms that slept 3. We walked into a room with a double bed and cot right next to the the double bed, leaving barely any walking room. We didn’t have room for our luggage, everything felt like it was in the way. The rooms are very small, the mattress was very uncomfortable and we the a/c was barely pumping cold air. The bathroom seemed to be the only updated room, however the shower was small, so if you’re not small figured, it’ll be challenging. We were in Venice for one night and didn’t want to ruin our short time there with the long list of dissatisfaction. As someone that travels 50% of the year, I can assure you the amount of money spent for one night was not worth it.

4

Hailey

Aug 12, 2025

·

Stayed 1 night

Great location but the inside looked terrible. The rooms are tiny and full of super old/ worn looking furniture and bedding. Looks nothing like what the pictures show

6

Geoff

Jun 3, 2024

·

Stayed 3 nights

Very disappointing. We arrived late due to flight delays. Were given the incorrect room (cheaper room) by night staff and was told to see day staff to change. We eventually changed rooms which was great with views of the canal. The aircon did not work so they moved us to a suite this was worse than the basic double and bed was horrible. Staff were accomodating to move but 3 night stay with 3 moves put a damper on the trip and cut into our tours. Breakfast was fantastic bacon was the best. Great location 2 mins walk to the square and abundance of restaurants. Not one bad meal to be had by us. Gondola ride pick up drop off right at the canal next to hotel no need to book just wait.

6

Alexandra

Jan 31, 2025

·

Stayed 4 nights

Ideal location but not sure how it’s a 4-star rating. Staff were nice enough but not entirely helpful- not mentioning things like where the breakfast is or even the direction to the rooms upon checkin! Biggest gripes were the bed - SO uncomfortable - and the noise. We heard everything from the room upstairs including their television, talking, furniture moving and footsteps, so sleep was disturbed further (once finally able to fall asleep on the bad mattress!). We did always have our bed made and toiletries topped up but minimum expectations of a ‘4-star’ hotel. Breakfast was average, thank goodness included.

6

Jason

Sep 19, 2025

·

Stayed 3 nights

It’s nice but the mattress was terrible

6

Neelam

Aug 26, 2025

·

Stayed 2 nights

Rooms are very tiny, Air conditioning was poor

8

Dale

Jul 22, 2025

·

Stayed 4 nights

We were given a room on the very top floor, it was very small and tired, it was in need of a lick of paint. Saying that it was clean and air conditioned which was a perfect escape for the heat when we needed it, so was absolutely fine for what we required as we spent next to no time in the hotel except to sleep.

8

Wasontiio

Aug 14, 2025

·

Stayed 2 nights

Really old beds

8

Sally

May 13, 2025

·

Stayed 3 nights

Hotel location is perfect for access to popular sites. We were a little disappointed in the room. Loose flooring pieces stuck to bare feet. Little more run down than expected for $350/ night room. Very clean, though, and lovely breakfast.

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Service

Many reviews praise friendly, accommodating staff, but others report curt or unhelpful front‑desk responses and slow issue resolution. Helpful touches like early boxed breakfasts and taxi arrangements are also noted.

Related guest reviews

10

Jeffrey

Aug 21, 2025

·

Stayed 2 nights

We had a wonderful stay and wish we could have stayed longer. Wonderful staff, helpful and courteous. We had an early travel day and they even packed us a boxed breakfast for the road! It was a nice detail that we were thankful for once we caught our train! ❤️🇮🇹

6

Meredith

Dec 28, 2022

·

The people working at the front desk were not helpful when I asked for help make reservations or about mailing postcards to the states. They seemed annoyed when I asked for help. This was completely unlike our experiences in Rome or Florence. The best part of the hotel was its location.

8

Iana

Sep 15, 2025

·

Stayed 1 night

The hotel is in a great area. Although the hotel is very old, it was still in great condition. However, the AC in the bedroom would not work, along with the phones in the room. When informing the front desk staff, the woman tried to argue that if the green light was turned on, it should be working. The cold air was not coming out through the vent, so we had to explain that to her and be a little more assertive, as she did seem like she wanted to help initially. Eventually they sent maintenance to our room to repair it. Service and hospitality was therefore lacking, but seems to be common in Italy. Expected better service as this was a really expensive hotel.

10

A J C

Feb 25, 2026

·

Stayed 2 nights

Fantastic location, brilliant room and the staff couldn’t have been more helpful and kind. Highly recommend and will stay again!

6

Vimmi

Oct 8, 2025

·

Stayed 2 nights

It was really cumbersome to access our room from the main check in area. Hotel staff didn’t seem that helpful .

10

Luz

Feb 23, 2026

·

Stayed 2 nights

Very approachable, very accommodating receptionists at the counter, rooms are comfortable with sufficient amenities

10

Mary Jean

Nov 12, 2024

·

Stayed 7 nights

Hotel staff was great, and they arranged water taxi back to airport for 4am pickup, and also have a complimentary shuttle and tour to Murano. Highly recommend.

10

Dingxue

Oct 16, 2025

·

Stayed 3 nights

The property is in location easy to access to the major attraction. The staff is excellent, friendly.

4

Rommel

Aug 21, 2025

·

Stayed 1 night

Male Check in staff not helpful and friendly

2

Bradley

Aug 20, 2025

·

Stayed 4 nights

Utterly awful hotel, worst I have ever stayed in. Staff so rude and unhelpful

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AI-generated summary based on recent guest reviews

Location

Exceptionally central—steps from St. Mark’s Square—with easy access to major sights, shops, and boats. Some guests note the surrounding area can be busy or noisy at times.

Related guest reviews

10

Janet

Jan 3, 2023

·

Stayed 4 nights

Wonderful elegant hotel. Excellent location right on St Mark's Square! We would stay there again.

10

THOMAS

Sep 16, 2025

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Stayed 3 nights

We had a wonderful 4 night stay at Royal San Marco Hotel. The room was very spacious and comfortable, but most importantly was the location! Right off of San Marco Square, it was centrally located to everything we wanted to do.

10

Peter

Jun 18, 2024

·

Stayed 4 nights

Location, location, location. Close to San Marco which meant we could meander down there every evening just to enjoy the ambience. It also meant the tourist attractions were close by as was the transportation to the airport and / or Burano / Murray etc. Worked for us!

8

Vikki

Aug 31, 2024

·

Stayed 5 nights

Right on San Marco Square, closse to everything.

10

Charles

Sep 27, 2024

·

Stayed 4 nights

Amazing location just 100 feet from St Marks Square. Took public transportation from Piazza Roma to San Marco and then a 10 minute walk to the hotel across St Marks Square crossing one bridge with 16 steps total. Used water taxi to get to airport fro San Marco pier. Hotel staff was great, breakfast was good, lots to do in the area and the hotel gave great referrals for lunch, dinner and snacks. Recommendations were all great places and within 5 to 10 minutes of the hotel. Room was smaller than expected but was adequate for our four day stay. 10 minute walk straight west to Rialto Bridge! 30-40 minute walk to Piazza Roma from hotel. I strongly recommend this hotel!

10

Ivan

Jul 9, 2025

·

Stayed 3 nights

Otima localização.

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10

Jacqueline

Jun 24, 2023

·

Stayed 3 nights

Lovely hotel in an older building literally steps from Piazza San Marco. Good breakfast included. If you want a giant room in a modern hotel, this is not the place for you. If you want a comfortable, clean room in a historic building and want to be right next to the main square for easy access to the main sites, this is a great option. We thoroughly enjoyed our stay.

10

Lisa

Oct 3, 2025

·

Stayed 1 night

Beautiful hotel, very centrally located

10

Debraj

Sep 6, 2025

·

Stayed 3 nights

Great location, close to major attractions and transport links. Room was clean and breakfast was decent.

10

George

Aug 20, 2025

·

Stayed 2 nights

The property was just outside the San Marco square. A quick walk to several of the attractions and located near lots of shops.

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Dining

Breakfast is widely praised for variety and quality, with a few guests finding it average or inconsistent. Some mention a pleasant breakfast room with canal views.

Related guest reviews

10

Deborah m

Feb 7, 2025

·

Stayed 5 nights

What a lovely hotel and so wonderfully close to everything! Literally one minute from St. Marks Square. And, the breakfast is very probably the best hotel breakfast I have every had. Highly recommend.

6

Tarso

Sep 24, 2024

·

Stayed 3 nights

It was OK, but the breakfast was terrible

10

Angela

Aug 7, 2023

·

Stayed 1 night

Our room at the Royal San Marco was excellent value for the price. We rented a large, spacious room that was very clean and comfortable. The bathroom was well-appointed, with courtesy toiletries and fluffy towels. I was pleasantly surprised at how quiet the hotel room was, given the location on a very busy street just off of St. Mark's Square. The breakfast was excellent, and the breakfast room itself is located on the corner of two canals, so the breakfast buffet and several of the tables look out over canals....a perfect way to start a day in Venice! The best part of this hotel was the service. During our stay, we spoke with three separate staff members at the front counter, and they were all exceedingly helpful and courteous. All of the housekeeping and breakfast staff we encountered were very friendly and helpful. We had a lovely stay here and would stay again.

6

Joel

Jun 6, 2024

·

Stayed 2 nights

Air conditioning didn’t work. Breakfast either undercooked like bacon or burnt like the eggs.

10

Brenda

Jul 6, 2025

·

Stayed 2 nights

Great location, friendly and nice staff. Very nice breakfast. We really enjoyed our stay. Would stay there again when in Venice.

10

Monte

May 11, 2025

·

Stayed 1 night

Excellent property in the heart of it all. Staff was very helpful and breakfast was fantastic.

6

Achille

Jul 11, 2025

·

Stayed 4 nights

Hébergement pratique et bien situé mais qui ne correspond pas à un 4 étoiles, l'isolation phonique des chambres entre elles et avec le couloir est juste misérable, parfait pour suivre la dispute conjugale d'un voisin à 1h du matin. Le petit déjeuner est aussi décevant, tout juste suffisant, pas de fuit frais, de jus frais, et la salle est facilement bondé.

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10

Bangalore

Jul 19, 2025

·

Stayed 1 night

Very convenient location, very clean, friendly staff, nice breakfast options.

8

Rowena

Mar 25, 2025

·

Stayed 3 nights

Great location just off St Marks Square so very easy to walk or take boats to all the sights in Venice. Breakfast was included in price. Breakfast room had windows overlooking a canal which was nice. Plenty of nearby cafes and restaurants for supper. Helpful hotel staff.

10

Corina

Aug 9, 2025

·

Stayed 2 nights

Perfect location to everything in Venice. Near water taxi station, St Mark’s, Grand Canal. Great breakfast! Suite was bigger than expected

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $425	16 $349	17 $580
18 $264	19 $378	20 $289	21 $331	22 $192	23 $416	24 $623
25 $283	26 $255	27 $293	28 $247	29 $248	30 $266	31 $265

Su	Mo	Tu	We	Th	Fr	Sa
1 $146	2 $110	3 $187	4 $126	5 $185	6 $202	7 $277
8 $112	9 $119	10 $109	11 $143	12 $168	13	14 $248
15 $104	16 $91	17 $105	18 $142	19 $111	20 $139	21 $199
22 $111	23 $137	24 $95	25 $110	26 $110	27 $157	28 $175
29 $99	30 $94

Royal San Marco Hotel

Prices for Royal San Marco Hotel

Monthly average prices

About this property

Location

Room options

Basic Room (French)

Classic Double Room, 1 Queen Bed

Junior Suite

Superior Double Or Twin Room

Classic Single Room

Room (Selected At Check-In)

Triple Room

Classic Twin Room

Classic Double Or Twin Room, Canal View

Guest reviews of Royal San Marco Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Royal San Marco Hotel

Considering this hotel for your Venice trip?

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Business details