Name: Splendid Venice - Starhotels Collezione
Address: San Marco Mercerie 760, San Marco, Venice, Italy, Venice, Province of Venice, IT
Price range: $400–$2,046 per night
Rating: 9

What guests think

Across many recent reviews of Splendid Venice - Starhotels Collezione, guests highlight the exceptionally central location between St. Mark’s Square and the Rialto Bridge, friendly staff, and generally clean, comfortable rooms that suit both short breaks and longer stays.

A canal-side dock and a popular rooftop terrace/bar are appreciated, though off-season service can be limited. Common trade-offs include small or occasionally dated rooms, street or canal noise in this busy area, and seasonal heating/air-conditioning quirks or spotty Wi‑Fi. Breakfast and on-site dining are frequently praised but considered pricey, with a few service or billing hiccups reported. Expect a well-situated, characterful stay in the heart of Venice.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the rooftop terrace/bar and the hotel’s canal-side dock for water taxi access; elevators and common areas are convenient. Some report seasonal rooftop closures or limited service and occasional lobby odor or chill.

Related guest reviews

10

Aleta

Sep 21, 2025

·

Stayed 3 nights

I thought the location was excellent and the fact that the water taxi pulls right up to the door so if you need to go anywhere buy water taxi it’s available. Staff was excellent. The hotel was clean. The food was amazing and they had an awesome view on the rooftop

8

Dennis

Nov 16, 2025

·

Stayed 3 nights

Værelset var fint, godt ret stort (på kortet kunne vi se at vi havde fået det største af vores type værelse - der er forskellige størrelser pga. de gamle bygninger). Fint rent og personalet var søde og hjælpsomme. Vi havde bestilt 2 singles - og hver dag blev sengene sat sammen til en dobbelt seng og vi måtte tage dem fra hinanden igen. Mærkelig ikke at lade det stå. Bort set fra myg var det som det skulle være. Tagterrassen som de pryder sig med ville jeg dog ikke give meget for. Træet er rådden og udenfor sæsonen bliver der ikke gjort noget særligt der. Fint hotel, men lige midt i turistfælderne - det har sine plusser og minusser.

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10

Janet

May 31, 2025

·

Stayed 2 nights

The hotel was beautiful. The rooms were large and gorgeous. Spotless, view of the canal and gondolas going by. Quiet at night. Hotel staff were excellent, making arrangements for pickup and water taxi to the hotel, and water taxi to airport. Helped with luggage. Boat dock on site. Perfect stay.

10

Chris Gary

Oct 21, 2025

·

Stayed 5 nights

Great location, nice rooms, lovely roof top bar

8

timothy

Jun 19, 2025

·

Stayed 2 nights

Loved being on the canals. Lobby furniture could use a refresh but we had a lovely time and would definitely stay there again.

10

BRYON

Nov 27, 2025

·

Stayed 3 nights

Clean rooms, great staff and beautiful rooftop bar. Close to many popular sites.

10

Annette

Oct 26, 2025

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Stayed 4 nights

Fantastic hotel in a great location. The service was excellent and they are so pleasant. The rooftop bar was the cherry on top....fun atmosphere with great music, drinks and snacks. Loved it!!

6

Elizabeth

Jun 26, 2024

·

Stayed 2 nights

Our stay was average at best, especially considering the price per night stay. There is a terrible sulfur-like (rotten egg, sewage) smell in the lobby that permeates through the first floor of the hotel, unfortunately our room was on the first floor. The hotel also boasts a roof-top bar, but in reality there is access to the roof but drinks must be brought up by guests from the lobby bar, no staff or bartending. Lastly, despite keeping windows closed there were fruit flies and gnats that would appear seemingly out of nowhere. Location to heavily trafficked tourist spots like San Marco and Rialto are the only benefit of staying here.

10

ALEKSEY

Sep 20, 2025

·

Stayed 2 nights

Rooms are nice and being cleaned when you are not there. Staff is very nice and helpful. Elevator is a life saver. Restorant is very nice. It is in the middle of this beautiful city (between Marco and Realto) but be prepared that you will have to walk to this hotel for five minutes with your luggage to get there so make sure you have a map how to get there. It is very nice after all.

10

Mark

Jun 28, 2024

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Stayed 2 nights

Great stay at an amazing location. Situated exactly half way between st marks square and the Rialto bridge. Wonderful hotel. Wish the roof terrace was open but the brilliant barman DEV allowed us to take a drink up there anyway and ensured we were served. Excellent service, brilliant espresso martini from dev (and my standards are high). . Thank you

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Cleanliness

Reviews consistently praise clean rooms and attentive housekeeping, including turndown service. A few mention maintenance or odor issues and rare pest or bug reports.

Related guest reviews

10

Thy

Mar 27, 2025

·

Stayed 2 nights

I’ve stayed at hotels in Milan and Rome and this hotel in Venice was the best one. Room was spacious. Breakfast buffet had great quality food. The best part was they had housekeeping twice a day, so our room was always clean and had fresh towels! Never seen that anywhere else, even in the US. Will definitely come back to this hotel whenever I visit Venice.

10

F. Carter

Nov 17, 2025

·

Stayed 1 night

The check-in was wonderful and smooth, and a gentleman helped us up to our room and set the heater for us and explained everything. The room was very clean as well as the bathroom and plenty of space for two people with a view of the canal.. We enjoyed the bar area and sitting area after having a nice dinner in the city center.. lots of nice areas to sit and relax. The hotel was very well located near San Marcos Square with minimal walking and right next to all the wonderful shopping… the breakfast room area was very large and the staff was wonderful. The front desk staff was very helpful and very polite, and even one of the younger gentlemen offered to walk up the street to show us where a restaurant he had suggested was.. I would highly recommend this hotel.

6

Neeru

Jul 7, 2025

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Stayed 2 nights

Dirty hotel Old carpet smell Location was the best part

10

Michael

Jul 13, 2025

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Stayed 2 nights

Clean room, excellent attention by housekeeping!

8

Marc

Nov 5, 2025

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Stayed 2 nights

Staff were great, location in the middle of everything, breakfast good, lots of restaurants all around, room had some issues that I reported to front desk…black mold in bathroom, non working lamps and wall switch next to bed, no heat. It was 49 F out and front desk said heat was off because not season yet so room was chilly, they offered extra blanket. Water taxi to hotel canal dock except at high tide, otherwise porter service available and walk to main canal area. Water taxi 90 Euro, porter to transport luggage 20 Euro, so expensive, no car or road access, it’s Venice.

10

Carrie

Feb 8, 2026

·

Stayed 1 night

Clean room, nice staff, and great location!

6

Dragos

Mar 17, 2025

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Stayed 2 nights

The room and bathroom were poorly maintained, lots of damage to walls, ceiling and furniture.

10

Monica

Aug 2, 2025

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Stayed 1 night

The hotel was very clean, comfortable, and in a great location. Our room was also very nice, and clean. We loved the color scheme, in both the bedroom and the bathroom. We have great service with the cleaning service. Loved the place and happy that we chose this hotel. The staff was very friendly and courteous.

10

betty

Apr 9, 2024

·

Stayed 1 night

We loved this place. we had 2 rooms on the same floor and we loved them both. however, in the one my kids stayed in, there were little flying bugs in the shower and bedroom. next morning, they had many bug bites. we dont know if they were bedbugs or something like this. other than this, we had an excellent time and the place is amazing. one of the prettiest hotels in venice, and extremely well located. super walkable everywhere. the hotel is better than expected

4

Amasia

Aug 23, 2025

·

Stayed 2 nights

I don’t like leaving bad reviews. However, for the price point, the rooms were very outdated. I’ll start with the positive- the staff members were very nice and helpful. Location was amazing. Breakfast was just okay. Negative- how rundown the rooms are. The photos on their websites misrepresents the rooms. We had booked a queen bed- we got two twin beds attached together…. The bathtub was yellow. We requested them to change our rooms but they didn’t. We had stayed at StarHotel in Milan- and the standard is not comparable to this one. I expected more to be honest.

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Rooms

Rooms are comfortable and often charming, with some spacious suites and canal-view options. Expect variability: some rooms are small or dated, occasional outside noise, inconsistent climate control, and rare Wi‑Fi issues.

Related guest reviews

8

Dana

Aug 13, 2025

·

Stayed 3 nights

Excellent hotel. However, due to location there was lots of noise outside making it difficult to sleep sometimes.

8

Muquim Ahmed and Farzana

Aug 19, 2025

·

Stayed 4 nights

Didn’t receive the VIP Amenities. Breakfast wasn’t great. Selection choices were limited. We stayed on 4th floor & the WiFi connection was very poor

10

Chris

May 5, 2025

·

Stayed 2 nights

Our first room was small and had a view of a wall. But they changed our room to an upgraded room with a view of the canal and a larger room. Sophia and Glanda at the front desk were amazing and the servers at the delicious complimentary breakfast were all so very friendly, especially Valentina.

8

Sherri

Jul 22, 2024

·

Stayed 4 nights

Located near St Marks Square, plenty of shopping and restaurants nearby. Black-out shades in the room were excellent so we could sleep in. Front desk argued with me about getting a fan for the room, it was in the high 90’s and the room was not very cool. Finally they sent a fan to the room, not sure why it was an issue. Not very good at restocking the coffee bar or vanity items. Great location but for the price they can do better.

10

Rosalie

Apr 26, 2024

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Stayed 2 nights

Our room was not only clean but surprisingly large by European standards. Bed was quite comfortable which was a welcome surprise. Staff was friendly and helpful. Walking distance to anything you could need. Only negative, walls are quite thin. You can hear everything in the hallway. Didn’t end up being an issue. If you’re a light sleeper bring ear plugs.

10

Kevin

Sep 22, 2023

·

This was a wonderful hotel and a great location with easy access to St Marks Square and the Rialto bridge. It was on a quiet canal and street intersection. The hotel had air conditioning and the rooms were very nice and comfortable. Very comfortable bed and modern bathroom. They also had an excellent breakfast with a great variety of food in the buffet and some made to order options (some included and some for an extra cost). We would absolutely stay here again.

10

Anne

Aug 2, 2025

·

Stayed 2 nights

Spacious room for Europe Lovely amenities Excellent location & staff services

4

Amasia

Aug 23, 2025

·

Stayed 2 nights

I don’t like leaving bad reviews. However, for the price point, the rooms were very outdated. I’ll start with the positive- the staff members were very nice and helpful. Location was amazing. Breakfast was just okay. Negative- how rundown the rooms are. The photos on their websites misrepresents the rooms. We had booked a queen bed- we got two twin beds attached together…. The bathtub was yellow. We requested them to change our rooms but they didn’t. We had stayed at StarHotel in Milan- and the standard is not comparable to this one. I expected more to be honest.

10

Erick

Jul 11, 2025

·

Stayed 1 night

We had a junior suite and it was excellent! Great view of the canal.

8

paul

May 18, 2024

·

Stayed 2 nights

No ac

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Service

Service is widely described as friendly and helpful, with effective concierge support and assistance arranging transfers. A minority cite lapses such as missed water-taxi bookings, inconsistent follow-up, or occasional brusque front-desk interactions.

Related guest reviews

6

Regina

May 30, 2024

·

Stayed 3 nights

The staff at front desk were not very welcoming. The concierge never followed up on request for dinner reservations as he promised. The housekeeping staff did an excellent job

4

KELLY

Sep 17, 2025

·

Stayed 1 night

Chegamos em Veneza às 10:50 da noite entramos em contato com o hotel para solicitar um transfer privado! O recepcionista nos disse que esse horário não tinha taxi boat mas na hora da reserva recebi um e-mail me passando um contato para reservar o táxi! Ai ligamos para o hotel depoisnde mil x tentado a chamada, até que alguém atende MATEO, ele disse que teríamos que pegar um ônibus, um boat, e andar mais a pé quase meia noite e esse percurso levaria 1 hora, imagina você cansado fazer isso com mala ? Perguntamos pro recepcionista o que fazemos ele disse tem q fazer isso e pronto! Isso deveria ser falado na hora da reserva de última hora que não tem taxi boat 24 hrs! No outro dia reservamos o táxi boat para as 12 pois tínhamos um voo internacional, eles esqueceram de reservar e chamaram de última hora e o taxi boat chegou 12:25! O maleteiro foi super mal educado! O hotel é bem localizado, mas tem um quarto mega pequeno, a recepção é super brega! A cama é muito dura! Café é bom! Enfim jamais me hospedaria novamente numa diária de 3 mil reais ter q passar pelo que passamos com transfer! Hotel 5 estrelas jamais aconteceria isso pois tem boat privado ! Minha dica, escolha outro hotel! 🏨

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10

Vadim

Jan 19, 2026

·

Stayed 2 nights

One of the best hotels in Venice. Location - THE BEST. But I want to say special thank you to personal. They were so helpful, we had issue on the trip (not hotel relegated) They help to solve it right away. great guys.

10

Joann

Aug 25, 2024

·

Stayed 2 nights

Loved this property. It was located so centrally to be able to see everything in Venice. The staff were so helpful and accommodating. I had 2 days in Venice and was able to see all I wanted with this central location. The restaurant has breakfast on site if you want convenience. My only complaint was the fees that were advised for a private airport transfer by hotel staff was quoted almost half of what I was charged by the company. It was definitely not inexpensive. I did verbalize my unhappiness with the inaccurate information versus the charge. The hotel was extremely apologetic and timely and did get the company to give a partial refund. However, if the pick up was before 8 am there was 60 euro more cost which was not advised which was part of the 170 euro more charged. I still am VERY thankful for their assistance in arranging all and getting partial refund. They truly were top notch customer service!

10

Nick

Jan 14, 2025

·

Stayed 3 nights

Hotel staff was great. Arranged taxi service from airport to hotel and then scheduled water taxi from hotel to train station for departure. If coming from the airport, highly recommend the taxi service, it’s a bit expensive at around $300 but worth it.

10

Clinton

Oct 26, 2024

·

Stayed 4 nights

Great location in Venice just north of St Marks square and central to most of Venice by foot. Very friendly and helpful staff, especially the concierges. It is a busy hotel with tour groups

10

Andrew

Sep 12, 2025

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Stayed 4 nights

12th stay at this amazing hotel. The staff and management are absolutely amazing. They definitely go the extra mile to please their customers. We will be back !

10

Declan

Aug 2, 2025

·

Stayed 3 nights

our family found the hotel and it’s staff wonderful! extremely clean and comfortable rooms. staff was fabulous! very helpful and friendly. rooftop bar not to be missed!!!breakfast buffet was best we ever had. a hotel employee Soulermai was particularly gracious and helpful! always a smile! would highly recommend the hotel and would stay there again on a future visit!!

6

David

May 27, 2024

·

Stayed 4 nights

When we arrived on Thurs evening and checked in we were shown to our room.When we unpacked it was late so wedecided to watch a bit of tv alas there was no reception and this carried on until the monday when we left all the staff kept saying was an engineer would fix it we are still waiting shocking service ,also in the restaurant my partner had a bowl of minestrone soup which looked and tasted like a bowl of dishwaterwith some vegtables in it ,the restaurant manager said he would not charge for it and offered complementary sorbets when the bill arrived they had charged 18 euros for the soup and 24 euros for the sorbet this took 3 efforts and a lot of annoyance to resolve also if you are gluten free be prepared to wait a long time for your food

8

Kim

Sep 11, 2025

·

Stayed 2 nights

Please ensure that if you need a water taxi, you book it directly with the concierge. I had arranged one to the airport through the front desk, but they forgot to record it. Fortunately, the concierge was able to step in and quickly secure our transfer to the airport.”

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Location

Exceptionally central between St. Mark’s Square and the Rialto Bridge; easy walking to major sights and shopping, with boat access at the hotel dock. Some guests note area noise typical of the busy core.

Related guest reviews

10

Nina

Jun 26, 2025

·

Stayed 1 night

Great Stay / Great Location

10

Aleta

Sep 21, 2025

·

Stayed 3 nights

I thought the location was excellent and the fact that the water taxi pulls right up to the door so if you need to go anywhere buy water taxi it’s available. Staff was excellent. The hotel was clean. The food was amazing and they had an awesome view on the rooftop

10

J

Jul 8, 2025

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Stayed 2 nights

Water access. Perfect location a few minutes walk from San Marcos Square. I’d definitely recommend.

10

John Jairo

Nov 23, 2025

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Stayed 8 nights

Perfect location, nice rooms, friendly service. Overall a great place to stay in Venice.

10

Pamela

Oct 15, 2025

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Stayed 3 nights

This was my second stay at Splendid Venice and once again it was great! Convenient location, clean rooms, and helpful staff.

10

Jeffrey

Sep 16, 2025

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Stayed 1 night

Centrally located in the heart of San Marco district. Very enjoyable!

10

John

Apr 10, 2024

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Stayed 3 nights

Hotel is in a fantastic location situated in the centre of Venice. A short walk to all the main points of interest. Hotel staff were very friendly and knowledgeable. Breakfast was lovely. Definitely recommend paying for a canal view, our room was wonderful with lovely views over the canal, even just having the window open and listening to the locals go about their daily life was great. Highly recommend it and would stay again if we're ever fortunate enough to return.

10

Carrie

Feb 8, 2026

·

Stayed 1 night

Clean room, nice staff, and great location!

10

Karl-Heinz

Oct 4, 2025

·

Stayed 9 nights

Vorteilhafte Lage zwischen San Marco und Rialto. Ruhig, gepflegt, sauber, guter Service. Restaurant bei sehr gehobenen Preisen jedoch eintönig. Frühstück gut, jedoch abgehobener Preis. Insgesamt gutes Hotel bei abgehobenen Preisen.

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10

Steven D

Jun 21, 2023

·

Stayed 3 nights

Central location, a 5-minute walk from St. Mark's Square! Plenty of restaurants and shopping nearby. Wonderful staff; professional, personable, very helpful!

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Dining

Breakfast and the restaurant receive frequent praise for quality and variety, and many enjoy the bar and rooftop drinks. Prices are often viewed as high, with occasional slow coffee service or billing discrepancies.

Related guest reviews

10

Yasmina H.

Sep 30, 2025

·

Stayed 4 nights

Stepping into this Venetian gem felt like opening the pages of a storybook. The staff greeted us with warmth and charm, and the housekeeping was so attentive it seemed like a sprinkle of magic kept everything spotless. Our room was a cozy retreat—bright, comfortable, and with a bathroom so lovely it felt like a private spa. The true star, though, was our canal view—waking up to gondolas gliding by was pure enchantment. Mornings were made extra special with the excellent breakfast buffet—so many delicious choices, the perfect way to kick off a day of Venetian adventures. The hotel’s location couldn’t be better: just minutes from all the sights, mouthwatering dining, and the heart of Venice’s romance. An absolute dream stay!

4

William

Aug 9, 2025

·

Stayed 3 nights

Food prices were outrageous and not very good. $50 for what was a below average breakfast buffet and adding appetizers on a dinner bill in an empty restaurant not a good way to treat a customer.

10

Lilaben

Aug 2, 2024

·

Stayed 4 nights

The location of the hotel is superb. Close to the main attractions but away from the crowds so it was nice and quiet. The housekeeping staff were great. They kept the room spotless and appeared to attend to the room 2-3 times a day. The only slight criticism was that the drinks and meals in the hotel restaurant were expensive even for Venice.

10

Tim

Oct 21, 2025

·

Stayed 3 nights

A great, central option - super (if expensive) breakfast and very helpful concierge.

8

JIALU

Nov 6, 2025

·

Stayed 3 nights

It’s better to add breakfast when you booked the room, or you need to pay 35 euros per person per day.

10

Kevin

Sep 22, 2023

·

This was a wonderful hotel and a great location with easy access to St Marks Square and the Rialto bridge. It was on a quiet canal and street intersection. The hotel had air conditioning and the rooms were very nice and comfortable. Very comfortable bed and modern bathroom. They also had an excellent breakfast with a great variety of food in the buffet and some made to order options (some included and some for an extra cost). We would absolutely stay here again.

8

Manda

Mar 5, 2025

·

Stayed 2 nights

Tolle Lage 3 Minuten zum Markusdom und 5 Minuten zur Rialto Brücke. Das einzige Minus war das Frühstück 70€ für zwei Personen pro Tag Frechheit.

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10

Declan

Aug 2, 2025

·

Stayed 3 nights

our family found the hotel and it’s staff wonderful! extremely clean and comfortable rooms. staff was fabulous! very helpful and friendly. rooftop bar not to be missed!!!breakfast buffet was best we ever had. a hotel employee Soulermai was particularly gracious and helpful! always a smile! would highly recommend the hotel and would stay there again on a future visit!!

8

Maryna

Jan 2, 2025

·

Stayed 1 night

Clean property in walkable to San Marco square and shopping area around. Excellent restaraunt in the hotel and good breakfast.

8

Jen

Aug 13, 2025

·

Stayed 2 nights

Great location. Just be careful about bar prices. Their printed menu has lower prices than what they actually charge. We called them on it and it was adjusted on our bill

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AI-generated summary based on recent guest reviews

Month	Average price
January	$196
February	$321
March	$243
April	$362
May	$779
June	$661
July	$391
August	$275
September	$523
October	$502
November	$246
December	$257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $968	2 $626	3 $709
4 $821	5	6	7 $522	8 $527	9 $2,046	10 $742
11 $826	12 $782	13 $708	14 $445	15 $790	16 $790	17 $716
18 $1,370	19 $470	20 $531	21 $429	22 $400	23 $503	24 $503
25 $466	26 $674	27 $429	28 $416	29 $441	30 $597	31 $550

Splendid Venice - Starhotels Collezione

Prices for Splendid Venice - Starhotels Collezione

Monthly average prices

About this property

Location

Room options

Junior Suite

Deluxe Double Or Twin Room, Canal View

Deluxe Triple Room

Presidenziale Suite

Superior Double Or Twin Room

Junior Suite with View

Deluxe Double Or Twin Room

Grand Suite

Splendid Heritage Suite

Family Room, Connecting Rooms

Guest reviews of Splendid Venice - Starhotels Collezione

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Splendid Venice - Starhotels Collezione

Considering this hotel for your Venice trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $606	21 $929	22 $499	23 $503	24 $626	25 $683	26 $804
27 $578	28 $708	29 $847	30 $491