Name: Holiday Inn Express - Sunnyvale - Silicon Valley by IHG
Address: 852 West El Camino Real, Sunnyvale West, Sunnyvale, California, United States of America, Sunnyvale, Santa Clara County, US
Price range: US$107–US$494 per night
Rating: 9.03

What guests think

Across recent reviews, Holiday Inn Express - Sunnyvale - Silicon Valley by IHG earns praise for friendly staff, clean and comfortable rooms, and a convenient, safe location near shops, dining, and freeways, with breakfast frequently highlighted for quality and variety.

Several guests mention noise from upstairs or loud AC and refrigerators, and a few find rooms small or note odors and worn carpets. There are occasional maintenance issues such as a broken fridge, keycards timing out, a temporary elevator outage, and a rare plumbing problem with rusty water. Expect a straightforward, comfortable stay overall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate free and abundant parking, EV chargers, and a decent gym; 24/7 lobby coffee is a plus. One review notes a temporary elevator outage.

Related guest reviews

10

Gary

19 Dec 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Bapi

25 Jul 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

2

Samuel

15 Dec 2022

·

Stayed 19,340 nights

How exoedia did not warn that the elevator was not working for last 2 months and We were 75 year old 64 and 61 year olds had to climbv3rd floor with luggage and forc2 nights we had to do that. Very disappointed with Exoedia for not warning about the issue in our booking process

10

Vyshak

29 Dec 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

Christine

29 Aug 2023

·

Stayed 1 night

Staff was extremely polite and rooms were clean . Liked that they had coffee in lobby 24 hours a day

10

Roberto

16 Mar 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

David

5 Mar 2024

·

Stayed 2 nights

EVgo Chargers! Hot breakfast and convenient location!

10

Linda

12 Jun 2025

·

Stayed 1 night

free parking, convenient location to freeway and other shops/restaurants

6

Alicia

11 Aug 2025

·

Stayed 1 night

Breakfast was wonderful, rooms were ok, hotel is small.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviewers describe the property as very clean, with rooms kept tidy. A few report issues such as bathroom cobwebs, odors, and stained or frayed carpets.

Related guest reviews

10

Gary

19 Dec 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Teresa

6 Mar 2024

·

Stayed 1 night

The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!

10

Yutaka

24 Mar 2025

·

Stayed 1 night

This hotel is newer and cleaner than another nearby hotel in the same group. A big supermarket is a bit far though Trader Joe's is within 10 minutes.

6

James

13 Oct 2025

·

Stayed 1 night

My daughter and I actually love this place.The only problem I have is there was a huge cobweb nest in the corner of the bathroom.It was a little scary for both of us.But we were able to manage

6

Dan

14 Oct 2024

·

Stayed 3 nights

Pounding in room next to us…bathroom and store room. EVERY morning from 5am - 6:30 am!!!! Woke us up and kept us awake! Slipped in tub as there were NO FOOT GRIPS! Smacked my arm into the side of the shower. Had to call and get a grip mat for the shower. VERY DANGEROUS! Beds and pillows were comfortable. TV worked. Fridge, coffee maker and Micro in room. Carpet was not clean. Dirty stains on it. Would rate this Hotel a 3. The safety issue needs to be addressed asap with Holiday Inn. Also, noise next to room was ridiculous.

10

Vyshak

29 Dec 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

8

Donica

2 Jun 2024

·

Stayed 1 night

The room had a bad smell

10

Alireza

10 Mar 2025

·

Stayed 1 night

super friendly staff. Clean and comfortable room/bed. Good quality breakfast. Good value.

10

David

20 Jun 2025

·

Stayed 1 night

The hotel was very nice. It was clean and had a great breakfast.

10

Jessica

24 Mar 2025

·

Stayed 2 nights

Helpful friendly staff. Breakfast was good too. It was one of the most clean places I’ve stayed at in.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, some with smart TVs and occasional balconies, though several are on the smaller side. Multiple guests mention noise from upstairs or loud AC and refrigerators.

Related guest reviews

10

Gary

19 Dec 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Bapi

25 Jul 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

4

Yvonne

3 Aug 2024

·

Stayed 3 nights

AC is very noisy in the room

8

Wendy

22 Jul 2024

·

Stayed 5 nights

Location was excellent for me. Rooms were pretty updated. Breakfast selections were varied and good. The staff was friendly and helpful. But the outside did not create a great impression, the carpets in the rooms were a bit frayed. If in the 2 star category it was very good but not quite a 3 star.

10

John

5 May 2025

·

Stayed 1 night

Very nice comfortable room.

10

PeiChe

27 Oct 2022

·

Stayed 11 nights

The only annoying thing to me is the noise from the fridge, which is loud enough to make me lose my sleep. I have to unplug it every night before I go to sleep. It's a great stay overall. Staff are friendly and helpful. Breakfast is good as well.

10

Eric

16 Aug 2025

·

Stayed 2 nights

Staff is very friendly and accommodating. Room is comfortable. Pleased with my stay.

8

Andrea

21 Sept 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

8

Tu

7 Aug 2023

·

Stayed 1 night

The hotel is clean although the room seems a little small. If you stay there to sleep, there is no problem. But if you want to stay at the hotel for a long period of time, find a larger hotel room. Breakfast is decent. Overall, it's 4/5. I will be happy to come back and stay there if I need to.

8

Phanu

3 Jul 2023

·

Stayed 1 night

A bit noisy, can hear people one floor above walking. AC making loud noises.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and attentive, with standout check-in experiences and a helpful breakfast attendant. Few complaints about staff or responsiveness.

Related guest reviews

10

Gary

19 Dec 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Richard

6 Dec 2023

·

Stayed 5 nights

The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.

10

Vyshak

29 Dec 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

Gustavo

12 Oct 2023

·

Stayed 3 nights

Everyone was very helpful and welcoming.

10

Eric

16 Aug 2025

·

Stayed 2 nights

Staff is very friendly and accommodating. Room is comfortable. Pleased with my stay.

10

Lilia

16 Jun 2025

·

Stayed 2 nights

Great stay and friendly staff

10

Beth

17 Dec 2023

·

Stayed 1 night

Ms. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!

10

Jaime

11 Feb 2024

·

Stayed 1 night

Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️

10

Paula

2 Oct 2023

·

The front desk staff were the best! More like your sweet Auntie then hotel staff. I will return.

10

Mehmet

17 Jan 2025

·

Stayed 2 nights

Great location and friendly staff

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AI-generated summary based on recent guest reviews

Location

Convenient, safe area near shops, dining, and freeways, with easy access to Palo Alto/Stanford by short drive. Several note you will likely want a car; the train is about a 20 minute walk.

Related guest reviews

10

Bapi

25 Jul 2025

·

Stayed 2 nights

As you'd expect from a Holiday Inn, it has nice clean rooms, decent gym and good breakfast buffet. The big plus for me was the 55' smart TVs and quiet AC. Next door is a shopping plaza with great dining options.

10

Yutaka

24 Mar 2025

·

Stayed 1 night

This hotel is newer and cleaner than another nearby hotel in the same group. A big supermarket is a bit far though Trader Joe's is within 10 minutes.

8

Catherine

16 Jun 2025

·

Stayed 3 nights

Clean, quiet and friendly, good location for activities in Palo Alto, about 20 min drive to Stanford campus

10

Shantel

26 May 2024

·

Stayed 2 nights

Great stay with great friendly staff. Very quiet and in a very convenient neighborhood with lots of shopping and food choices near by. Definitely would stay here again.

10

Roberto

16 Mar 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

David

5 Mar 2024

·

Stayed 2 nights

EVgo Chargers! Hot breakfast and convenient location!

8

Andrea

21 Sept 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

10

Ninad

26 Nov 2023

·

Stayed 2 nights

Easy access

10

Linda

12 Jun 2025

·

Stayed 1 night

free parking, convenient location to freeway and other shops/restaurants

10

Mehmet

17 Jan 2025

·

Stayed 2 nights

Great location and friendly staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for quality and hot options, with mentions of variety and soy milk; 24/7 coffee is appreciated. A few describe it as simply adequate.

Related guest reviews

10

Gary

19 Dec 2024

·

Stayed 1 night

Everything was perfect!! We stay is area once a month due to medical appointments— our first time at this hotel— and now it will be the only place we stay. Clean, quiet, good parking, safe area. Breakfast was very good!! Lots of hot food— and lady was very nice. Everything in room worked— and comfortable. It is a small hotel— smaller rooms, small lobby and two double beds not queens—but perfect for what we needed. See you next month!!

10

Vyshak

29 Dec 2024

·

Stayed 3 nights

This property is easily accessible. Abundant parking , friendly staff , clean rooms and tasty breakfast. Room service was great , offered everyday fresh towels and cleaning.

10

PeiChe

27 Oct 2022

·

Stayed 11 nights

The only annoying thing to me is the noise from the fridge, which is loud enough to make me lose my sleep. I have to unplug it every night before I go to sleep. It's a great stay overall. Staff are friendly and helpful. Breakfast is good as well.

10

Jane

23 Sept 2022

·

Stayed 2 nights

Very neat, clean, and quiet. The breakfast was excellent. The woman that took care of the food was very pleasant and was constantly making sure everything was filled and clean. We will definitely stay here again when we come to visit our son.

10

Roberto

16 Mar 2025

·

Stayed 5 nights

This is a great location in a very safe area. The breakfast was excellent and the new 24 hour coffee machine was also a welcome surprise. The staff were very accommodating as well. Overall anyone wanting to stay in the Silicon Valley / Sunnyvale / Mountain View area can't go wrong here.

10

Karen

24 Feb 2025

·

Stayed 2 nights

Tasty breakfast…especially the eggs. Also appreciate Soy milk options

10

Alireza

10 Mar 2025

·

Stayed 1 night

super friendly staff. Clean and comfortable room/bed. Good quality breakfast. Good value.

10

David

20 Jun 2025

·

Stayed 1 night

The hotel was very nice. It was clean and had a great breakfast.

10

Jessica

24 Mar 2025

·

Stayed 2 nights

Helpful friendly staff. Breakfast was good too. It was one of the most clean places I’ve stayed at in.

8

Andrea

21 Sept 2025

·

Stayed 6 nights

Hotel was fine, need a car although train station is a 20 min walk away. Breakfast was, okay for a quick bite, but don't expect gourmet, it was sufficient. Room and bed was comfortable and clean and the balcony was a welcomed addition.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$174
February	US$244
March	US$235
April	US$185
May	US$216
June	US$266
July	US$176
August	US$164
September	US$215
October	US$208
November	US$193
December	US$146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $126	3 $131
4 $150	5 $297	6	7 $271	8 $203	9 $133	10 $174
11 $192	12 $367	13	14 $367	15 $203	16 $141	17 $131
18 $181	19 $271	20	21 $271	22 $161	23 $149	24 $160
25 $160	26 $306	27	28 $310	29 $143	30 $107	31 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $494	17 $262	18 $148	19 $157
20 $159	21 $200	22 $241	23 $271	24 $159	25 $144	26 $166
27 $147	28 $236	29	30 $236

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Balcony

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express - Sunnyvale - Silicon Valley by IHG

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Prices for upcoming dates