Name: Park Hyatt Washington
Address: 1201 24th Street NW, West End, Washington, District of Columbia, United States of America, Washington, District of Columbia, US
Price range: US$327–US$2,089 per night
Rating: 9.03

What guests think

Across recent reviews of Park Hyatt Washington, guests frequently praise the friendly, accommodating staff, comfortable rooms with spacious bathrooms, and a convenient, walkable location, while noting the pool and fitness facilities as generally good additions to the stay.

Many also enjoy the restaurant, bar, and room service, though some find prices high or service inconsistent. Recurring drawbacks include occasional housekeeping lapses, dated or quirky room layouts and noise, and spotty maintenance or annoyances like gym issues, valet-only parking, and minibar sensors. Expect a generally upscale, comfortable stay with strong service and location, with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub receive frequent praise, and the fitness area is described as quiet and clean. Drawbacks noted include valet-only parking (sometimes unorganized) and minibar sensors that auto-charge when items are moved.

Related guest reviews

10

Stuart

11 Nov 2024

·

Stayed 2 nights

The Park Hyatt is a great hotel in a lovely neighborhood, and with a terrific pool. Service was uniformly excellent. But it has held on to the irritating habit (now abandoned by most top hotels, especially in European cities) of having a minibar that, if you move an object (say, to cool the bottle of room-temperature water that is provided to guests) you are immediately charged. In my case,$49, which I happened to notice on my electronic checkout. The woman at the front desk kindly removed it from my bill, but it’s a nuisance that guests shouldn’t have to deal with. There is a notice in the room that a refrigerator could be provided at request, but I don’t want a whole refrigerator just to cool a single bottle of water.

6

charina

14 Jul 2024

·

Stayed 2 nights

Great Area... but The staff was fantastic! However the property needs works. Nothing worked! From the machines in the gym, to the lights in the room. Also, I was charge for parking and I didn't have a car! Great staff, but I wouldn't stay at the hotel again.

8

margaret

23 Feb 2024

·

Stayed 2 nights

Everything was perfect except for valet. A little unorganized.

10

Trina

8 Dec 2024

·

Stayed 2 nights

The Park Hyatt is a wonderful property. Our room was outstanding, especially the bathroom. After reading other reviews, I knew to ask that a refrigerator be placed in the room. The pool and hot tub were nice. I loved the morning and afternoon tea and coffee service with the choice of newspapers. Overall, the experience was excellent. I cannot wait to return!

10

Jorge

19 Feb 2025

·

Stayed 3 nights

The room was amazing. The pool area could be better.

10

BOZENA URSZULA

19 Jun 2024

·

Stayed 1 night

The dining options were excellent, and the service at both the restaurant and lounge was wonderful. The exercise center and the pool were exactly what I was hoping for—located away from the main area, quiet, and clean, with water and fruit snacks provided.

10

CHIA-TENG

11 Jun 2023

·

Stayed 2 nights

Great location. Safe and short distances to walk anywhere. The only downside is you must use valet parking, it is very difficult to find a park spot on the street.

10

Tiffany

6 Apr 2023

·

Can I say amazing! Everything! People, place, pool, location.. everything! Highly suggest!

10

Rachel

9 Jun 2024

·

Stayed 1 night

Clean, elegant decor, friendly and helpful staff. Feels like a luxurious experience. Blue duck tavern was delicious. The pool was clean, comfortable lounge seating and the hot tub was the perfect temp. Overall had a wonderful stay

10

DAVE

15 Sept 2024

·

Stayed 2 nights

Everything was great except for the pool. Great outdoor dining

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean and well kept. However, some reported issues such as a filthy or dingy room and worn-looking showers, plus occasional missed or incomplete housekeeping.

Related guest reviews

10

Cheryl

19 Apr 2024

·

Stayed 2 nights

Park Hyatt was a great place to stay. Very walkable area. The rooms were well appointed and clean. Staff of the hotel were accommodating. The only small downside was the restaurant - food was excellent however service was inconsistent (not bad, just inconsistent)

10

England

11 May 2025

·

Stayed 1 night

Nice clean and spacious room. Love the bathroom products

8

MAHIR

13 Jul 2025

·

Stayed 1 night

Good and clean.

8

michael

14 Apr 2024

·

Stayed 2 nights

The Park Hyatt fell short of their normal excellence. The floors were dingy and smelly. The suite that I received was worn and was weirdly set up with the toilet in the closet. The service was not five star. It’s a solid 4 star accommodation.

2

Rebecca

22 Jun 2025

·

Stayed 1 night

Horrible experience. The room was filthy. There were curtains on part of the windows and not the rest and the toilet was in the closet, literally. I asked management to contact me and they didn’t . Do not stay in room 831.

10

justin

9 Feb 2025

·

Stayed 3 nights

Very nice place Staff was great super friendly and courteous Rooms were very clean and comfortable

2

cynthia

1 Mar 2023

·

Stayed 4 nights

I have lived in many Park Hyatt before, this is the WORST I\'ve ever experienced. On the first day of the stay, there was no water; on the second day, the dining didn\'t give us what we ordered, and just realized the problem after 40 minutes; on the thir day, no one cleaned up the room, I called the front desk for four times and finally someone sent a pile of towels by the end of the night. The cleaner came in when I was having a conference, and she began to TALK ON THE PHONE while I asked her twice to leave the room or turn off the phone. I WILL NEVER COME BACK TO THIS PROPERTY AGAIN, DON"T LIVE HERE.

6

Dawn

15 Apr 2025

·

Stayed 2 nights

Property was centrally located. We left for 8 hours during the day and nobody came to clean up or enter room. We didn’t leave the sign it was occupied.

10

Rachel

9 Jun 2024

·

Stayed 1 night

Clean, elegant decor, friendly and helpful staff. Feels like a luxurious experience. Blue duck tavern was delicious. The pool was clean, comfortable lounge seating and the hot tub was the perfect temp. Overall had a wonderful stay

8

Amy

26 Aug 2025

·

Stayed 2 nights

It was good. Better than after covid when the rooms weren't too clean. I still think the shower area hasn't aged well and looks dirty. There should be a bit more recognition of the guests staying there. I was a bit insulted when my server was pressing me for my room number when my son said I was staying there. Said people often leave without paying? Very strange and uncomfortable.

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Rooms

Rooms are often comfortable and well appointed, with standout bathrooms. Some guests encountered dated or worn spaces, awkward layouts and quirks (e.g., toilet in closet, blinds/lights), and noise from halls or street; a few reported maintenance problems.

Related guest reviews

10

Vladimir

13 Jul 2025

·

Stayed 2 nights

Really enjoyed the hotel. Staff was very friendly and made me feel like at home. Amazing huge bathroom with walk in shower, very comfortable bed, had big table that was quite useful for room service. Food from room service was delicious as well. The only drawback is that you can hear ppl slamming doors in the hallway starting from like 5am, that was quite annoying, but other than that i can't complain.

10

Mark

30 Jul 2025

·

Stayed 1 night

Bed comfort, hassle free service, incredible shower

10

Igor

18 Jul 2023

·

Stayed 2 nights

Everything was great! A bit noisy at night (street noise) - usual for a big city.

2

Rebecca

22 Jun 2025

·

Stayed 1 night

Horrible experience. The room was filthy. There were curtains on part of the windows and not the rest and the toilet was in the closet, literally. I asked management to contact me and they didn’t . Do not stay in room 831.

10

Patricia

15 Mar 2025

·

Stayed 1 night

This property is not to the standard/expectation for a Park Hyatt hotel—a bit more tired/run down and no charm/IKEA look and feel.

2

Bonnie

7 Apr 2024

·

Stayed 6 nights

Rooms were definitely dated with many issues. Window full of blinds (4 total) that were a constant frustration to deal with. When it rained, the room leaked from the ceiling. Beds were quite uncomfortable and room was generally uncomfortable. Room Sleeps 4, with searing for 1 (single chair). This made the stay quite challenging. Wouldn’t stay here in the future. Service and location were great, however.

6

RODRIGO

4 Aug 2024

·

Stayed 4 nights

Super nice but our room withbdouble beds was really really small

2

Shera

2 Mar 2024

·

Stayed 2 nights

I got no sleep. They finally changed my room to the other side so I can have some peace and quiet

10

Paul

5 Dec 2023

·

Stayed 3 nights

Beautiful suite and comfortable. Quiet at night. We were generally pleased with our stay. There are a few surprising quirks in this suite, that might have been solved with a better designer. (Certainly they're first-world problems). (1) You have to be a contortionist to open or close the living room shades because the bead chain is behind furniture and blinds. (2) The lights for the shower are turned on outside the bathroom, which is awkward, and made more awkward because they also turn on recessed lighting outside of the bathroom. So, it wasn't possible for me to take a shower without bothering my wife, who wanted a few minutes more of rest.

10

Kathleen

16 Dec 2025

·

Stayed 1 night

Very nice and confortable room.

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Service

Service is widely praised as friendly, accommodating, and professional, with smooth check-in/out and helpful touches. A minority reported lapses, including missed housekeeping or turndown, slow or unresponsive communication, and occasional rudeness.

Related guest reviews

10

Kimberly

4 Aug 2024

·

Stayed 2 nights

Recently stayed for a family event and I forgot my cell phone charger. The hotel loaned one to me and saved the day! Our large group utilized the restaurant for breakfast and the bar for afternoon snacks and cocktails and late night after dinner drinks and the staff was courteous and everything was lovely. I highly recommend.

2

Andrea

10 Apr 2023

·

AVOID AT ALL COSTS!!!! I wish I could give 0 stars. I have never experienced more disrespectful staff in my entire life. Experiencing tonnes of unprofessionalism throughout, my final straw was the wildly disrespectful receptionist MIKA, who, for the third time, spoke to me curtly and condescendingly, and when I told her not to speak to me that way, she HUNG UP ON ME! When I went downstairs to confront her about what she had done, she had the nerve to try to gaslight me and continued with her inappropriate, childish attitude. To top it off, when I left the hotel (after waiting 25 minutes for a bellman to retrieve my luggageS after I disclosed I was in a hurry), I was never given a check-out folio--neither in paper form nor by email--I was just charged blindly on my credit card without my permission or signing off. Lastly, upon arrival I asked the concierge to make a reservation at Sushi Nakazawa (omakase); he stared at me blankly and asked me to repeat the name of the restaurant as he had never heard of it before (what kind of 5 star hotel concierge isn't familiar with a famous Michelin-starred restaurant in town?) and then seemed equally confused by "omakase" which he pronounced "oh..my..case" and asked me to explain what that was. I think that says it all...

8

Nicole

6 Dec 2022

·

Stayed 19,327 nights

Great property with a nice restaurant but no one answers the phones when you call the front desk or restaurant.

10

Michelle

11 Feb 2024

·

Stayed 2 nights

Beautiful hotel Check in and check out was a dream Highly recommend

10

Parima

17 Jul 2025

·

Stayed 2 nights

Excellent hotel with great customer service

10

Denise

28 Sept 2025

·

Stayed 1 night

Staff at the front desk greeted me warmly. When I shared that it was my first time staying at the hotel (and I visit Washington DC about 12 times a year), I received an automatic upgrade! Free Peleton in the room allowed me to workout in the morning before a full day of meeting. the coffee in the room was SUPERB! Can't tell you how relaxing it is to have a cup of fresh brewed decaf - so delicious - before rest! I can't wait to bring my husband!

4

Akiko

30 Jun 2023

·

Stayed 3 nights

I felt 3 or 4 stars hotel because I was not provided 5 stars hotel services. When I arrived, the doorman watched me, but he omitted to take me inside although there were any other guests around me. I was not provided turn down service for day 1 and 2. I told a manager about these experiences when I checked out and his response was appropriate at that point. However, when I left the place with luggeges, doormans and/or porters disregarded me in front of the entrance. They were chatting although I passed in front of them. I did not see improvement at the final, that is why I wrote this feedback.

2

cynthia

1 Mar 2023

·

Stayed 4 nights

I have lived in many Park Hyatt before, this is the WORST I\'ve ever experienced. On the first day of the stay, there was no water; on the second day, the dining didn\'t give us what we ordered, and just realized the problem after 40 minutes; on the thir day, no one cleaned up the room, I called the front desk for four times and finally someone sent a pile of towels by the end of the night. The cleaner came in when I was having a conference, and she began to TALK ON THE PHONE while I asked her twice to leave the room or turn off the phone. I WILL NEVER COME BACK TO THIS PROPERTY AGAIN, DON"T LIVE HERE.

10

Frank

24 May 2024

·

Stayed 2 nights

Top notch service!

10

Phobton

28 Jul 2025

·

Stayed 2 nights

Worth the money. Great service.

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AI-generated summary based on recent guest reviews

Location

Widely described as convenient and very walkable, close to Metro, attractions, and dining. Some mention valet-only parking and, in one case, an unpleasant street scene outside.

Related guest reviews

10

Cheryl

19 Apr 2024

·

Stayed 2 nights

Park Hyatt was a great place to stay. Very walkable area. The rooms were well appointed and clean. Staff of the hotel were accommodating. The only small downside was the restaurant - food was excellent however service was inconsistent (not bad, just inconsistent)

10

Stuart

11 Nov 2024

·

Stayed 2 nights

The Park Hyatt is a great hotel in a lovely neighborhood, and with a terrific pool. Service was uniformly excellent. But it has held on to the irritating habit (now abandoned by most top hotels, especially in European cities) of having a minibar that, if you move an object (say, to cool the bottle of room-temperature water that is provided to guests) you are immediately charged. In my case,$49, which I happened to notice on my electronic checkout. The woman at the front desk kindly removed it from my bill, but it’s a nuisance that guests shouldn’t have to deal with. There is a notice in the room that a refrigerator could be provided at request, but I don’t want a whole refrigerator just to cool a single bottle of water.

10

Liuska

20 Mar 2023

·

Stayed 3 nights

Great location and easy walk to Metro as well as to different touristic sites. Nice restaurants a mile to half a mile away.

10

Victor

4 Sept 2023

·

Stayed 2 nights

A lot of homeless there was literally human poop at the outside of the vulding

10

Igor

18 Jul 2023

·

Stayed 2 nights

Everything was great! A bit noisy at night (street noise) - usual for a big city.

2

Bonnie

7 Apr 2024

·

Stayed 6 nights

Rooms were definitely dated with many issues. Window full of blinds (4 total) that were a constant frustration to deal with. When it rained, the room leaked from the ceiling. Beds were quite uncomfortable and room was generally uncomfortable. Room Sleeps 4, with searing for 1 (single chair). This made the stay quite challenging. Wouldn’t stay here in the future. Service and location were great, however.

8

Anna Visby

22 Mar 2022

·

Stayed 3 nights

Nice, convenient hotel.

10

CHIA-TENG

11 Jun 2023

·

Stayed 2 nights

Great location. Safe and short distances to walk anywhere. The only downside is you must use valet parking, it is very difficult to find a park spot on the street.

6

Dawn

15 Apr 2025

·

Stayed 2 nights

Property was centrally located. We left for 8 hours during the day and nobody came to clean up or enter room. We didn’t leave the sign it was occupied.

10

Tiffany

6 Apr 2023

·

Can I say amazing! Everything! People, place, pool, location.. everything! Highly suggest!

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AI-generated summary based on recent guest reviews

Dining

On-site dining (including Blue Duck Tavern) earns frequent praise for quality across restaurant, bar, breakfast, and room service. Some guests found prices high or service inconsistent, with occasional ordering or phone-response issues.

Related guest reviews

10

Vladimir

13 Jul 2025

·

Stayed 2 nights

Really enjoyed the hotel. Staff was very friendly and made me feel like at home. Amazing huge bathroom with walk in shower, very comfortable bed, had big table that was quite useful for room service. Food from room service was delicious as well. The only drawback is that you can hear ppl slamming doors in the hallway starting from like 5am, that was quite annoying, but other than that i can't complain.

10

Cheryl

19 Apr 2024

·

Stayed 2 nights

Park Hyatt was a great place to stay. Very walkable area. The rooms were well appointed and clean. Staff of the hotel were accommodating. The only small downside was the restaurant - food was excellent however service was inconsistent (not bad, just inconsistent)

10

Kimberly

4 Aug 2024

·

Stayed 2 nights

Recently stayed for a family event and I forgot my cell phone charger. The hotel loaned one to me and saved the day! Our large group utilized the restaurant for breakfast and the bar for afternoon snacks and cocktails and late night after dinner drinks and the staff was courteous and everything was lovely. I highly recommend.

10

Luka

31 May 2024

·

Stayed 4 nights

I use to stay in this great hotel whenever I‘m in DC. Generous rooms, great food, excellent service. Looking forward to next time!

8

Nicole

6 Dec 2022

·

Stayed 19,327 nights

Great property with a nice restaurant but no one answers the phones when you call the front desk or restaurant.

8

Katy

11 May 2024

·

Stayed 2 nights

Amazing Staff, Wonderful Bar, Plant-Milk Options with AM coffee and local Vegan Restaurants

8

Joseph

8 Dec 2024

·

Stayed 3 nights

Everything was great. Great service, great amenities, great staff. 4 out of 5 stars. The dinner is just overpriced. I would have liked to try multiple things.

2

cynthia

1 Mar 2023

·

Stayed 4 nights

I have lived in many Park Hyatt before, this is the WORST I\'ve ever experienced. On the first day of the stay, there was no water; on the second day, the dining didn\'t give us what we ordered, and just realized the problem after 40 minutes; on the thir day, no one cleaned up the room, I called the front desk for four times and finally someone sent a pile of towels by the end of the night. The cleaner came in when I was having a conference, and she began to TALK ON THE PHONE while I asked her twice to leave the room or turn off the phone. I WILL NEVER COME BACK TO THIS PROPERTY AGAIN, DON"T LIVE HERE.

10

BOZENA URSZULA

19 Jun 2024

·

Stayed 1 night

The dining options were excellent, and the service at both the restaurant and lounge was wonderful. The exercise center and the pool were exactly what I was hoping for—located away from the main area, quiet, and clean, with water and fruit snacks provided.

10

Rachel

9 Jun 2024

·

Stayed 1 night

Clean, elegant decor, friendly and helpful staff. Feels like a luxurious experience. Blue duck tavern was delicious. The pool was clean, comfortable lounge seating and the hot tub was the perfect temp. Overall had a wonderful stay

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$358
February	US$352
March	US$459
April	US$549
May	US$507
June	US$458
July	US$360
August	US$345
September	US$498
October	US$646
November	US$446
December	US$416

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $2,089	17 $604	18 $511	19 $452
20 $364	21 $501	22 $1,220	23 $1,054	24 $557	25 $416	26 $371
27 $350	28 $682	29 $706	30 $580

Su	Mo	Tu	We	Th	Fr	Sa
				1 $546	2 $351	3 $344
4 $360	5 $410	6 $444	7 $401	8 $367	9 $396	10 $514
11 $393	12 $508	13 $581	14 $542	15 $522	16 $618	17 $679
18 $418	19 $473	20 $600	21 $549	22 $538	23 $471	24 $462
25 $385	26 $506	27	28	29 $417	30 $327	31 $327

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Monthly average prices

About this property

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Superb

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What guests think

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