Name: Four Seasons Chicago
Address: 120 East Delaware, Streeterville, Chicago, Illinois, United States of America, Chicago, Cook County, US
Price range: US$643–US$2,061 per night
Rating: 9.13

What guests think

At Four Seasons Chicago, many guests highlight warm, personalized staff, a central Magnificent Mile location with lake and city views, and luxury amenities that make it a popular choice for families and couples.

Guests also appreciate spacious suites, thoughtful touches for children, and attractive public spaces. Balanced against this are recurring notes about inconsistent cleanliness, some dated or poorly maintained rooms, occasional dining disappointments, elevator waits or multi-stage access, and a pool that can feel crowded with kids. Expect upscale comfort in a prime location, with occasional hiccups depending on room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa, pool, and gym are praised, with a nice bar on site. Drawbacks noted include a gym renovation during some stays, crowded pool or hot tub, long or multi-stage elevator trips, and a poor valet experience.

Related guest reviews

8

Amy

5 Jan 2025

·

Stayed 1 night

Clean and great location. Pool/Hot tub was packed with kids. More of a family friendly place vs. place to relax as a couple.

6

Robert

16 Dec 2024

·

Stayed 2 nights

Valet service is terrible

8

Shyla

11 Aug 2024

·

Stayed 3 nights

It was annoying to have to use 2 different elevators to get outside. The service was good but not excellent.

10

Kristine

18 Feb 2025

·

Stayed 2 nights

This hotel ruined me for others in the future. Amazing service, beautiful decor. Workout facilities, pool, sauna room amazing. 10 out of 10.

10

David

8 Jun 2025

·

Stayed 3 nights

Great hotel, spacious sweets, nice bar, terrific location.

8

Juan

15 Nov 2023

·

Stayed 6 nights

Elevator waiting time 5-10 mins!

10

Nia

23 Mar 2025

·

Stayed 1 night

Friendly staff, great spa, quiet, comfortable, luxurious, will definitely return. Thank you

10

Noelle C

18 Apr 2025

·

Stayed 2 nights

The Four Seasons is excellent. The property, staff and spa are exquisite.

6

Karen

15 Sept 2025

·

Stayed 2 nights

I love the Four Seasons chain. This particular hotel has seen better days. I stayed here 25 years ago when the hotel was literally “over the top.” It was an unforgettable trip with young children. This hotel has declined significantly. The linens are luxurious. I appreciated the update grade when I learned the gym was under renovation.

10

Malcolm

25 Feb 2024

·

Stayed 3 nights

Four Seasons Hotels are some of our favorite places to stay and the Chicago Four Seasons easily met our high expectations with a greaat location, very good amenities and welcoming staff. We arrived very early in the day, exxpecting to wait for a few hours for our suite. However, Mason, at check-in, kindly checked us into our room immediately. We found the front desk equally accommodating three days later for a late check-out. The suite was very pleasant and super clean. The bed was extremely comfortable with lovely linens. We enjoyed an excellent breakfast and evening cocktails in the Acorn restaurant with attentive and friendly bar and wait staff. The spa, pool and gym are very nice, albeit the pool/hot-tub needing greater supervision with so many children staying at the hotel over the long weekend (President's Day). We look forward to returning to the hotel on our next visit to Chicago.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many note very clean rooms and immaculate spaces, while others report dust, stains, mildew or musty odors, and missed details like towels. Some bathrooms and fixtures show wear or need better maintenance.

Related guest reviews

10

Aaron

19 Apr 2023

·

Stayed 3 nights

From check-in to check-out, the Four Seasons Chicago experience was stellar. The staff were superb, the facility immaculate, the room unforgettable, and the service unparalleled. I cannot wait to return.

10

Ralanda

15 Feb 2024

·

Stayed 1 night

The property in general is nice. Surrounding shopping and dining convenient. The room cleanliness just okay. I wanted to take a bubble bath but tub did not appear clean enough to do so.

4

Orlen

10 Aug 2025

·

Stayed 1 night

The lobby was great clean, the room moldy smell very outdated. I expected Four Seasons to rival Ritz but unfortunately this particular building doesn’t even come close! Very very disappointing! The room was not ready I checked in about 40 mins late and even then there weren’t any towels in the room. Crew had left their phones and cleaning bags in the room as well as some lost and found items! I would not suggest it

10

Gareth

27 Mar 2025

·

Stayed 6 nights

This place was just exceptional in every way. The hotel is just on a different level compared to others. The gentleman who checked us in was amazing and so courteous and polite. Small details of the place and the people who clean the room are amazing. This place is just class. We had am upgrade to an executive suite that had amazing views of the city. Super clean, great location, amazong staff and just on a different level. Chicago is an amzing city but we want to return juat to stay at this hotel. 100 percent review and have zero faults with this place at all. Thank you for having us and treating us so well. Small details

10

KC

1 Oct 2025

·

Stayed 1 night

Clean room excellent staff great stay

10

Domanique

18 Sept 2025

·

Stayed 1 night

Was very clean, although the toilet wasn’t flushing properly overall a great experience

8

Marisa

15 Apr 2024

·

Stayed 2 nights

We really enjoyed our stay at the Four Seasons, view was superb, location is ideal for shopping and dining. The customer service was also top notch, all staff were so very helpful and friendly. The reason my rating was four stars was solely because of the room cleanliness. The headboard had awful smudges on the wood borders, the counter tops, menu, nespresso machine, dresser, and night stands were awfully dusty with ring water stains and crumbs of some sort, and the mirrors had all kinds of splotches.

4

Eugene

9 Sept 2025

·

Stayed 3 nights

I’ve been staying at this Chicago-FS for nearly a decade, but my loyalty was not rewarded. My room and towels were dirty. Room service and housekeeping were inattentive and glacially slow. During my weekend, they messed up every single breakfast order. A delivery of ice (which you’re not allowed to get for yourself) takes 45 minutes! Food lingers in the hallways overnight. This FS appears to be currently understaffed and under-managed. Sad turn of events.

10

James W

11 Jan 2024

·

Stayed 2 nights

Lighting in the seating area wasn't quite conducive/bright enough for working at night (3201). Suprised to see mildew/mold where shower door meets wall, some dusty baseboards, not quite the 4 season level of cleanliness I'd expect. Pool/area and spa were great, restaurant as well.

4

Elyse

26 Nov 2025

·

Stayed 2 nights

Rooms were dirty and outdated

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are often spacious with standout lake and city views, and many find them comfortable. However, several guests encountered dated finishes or maintenance issues such as small showers, broken sofa beds, and problematic fixtures.

Related guest reviews

4

Marcelo Jose

6 Sept 2025

·

Stayed 5 nights

The hotel doesn't have the same Four Seasons standard we're used to. Some unrenovated rooms have plastic shower curtains. The service is inconsistent. Plastic plants adorn the lobby. It's a shame. We had a disappointing stay.

10

Allyson

20 Mar 2025

·

Stayed 3 nights

Great stay and beautiful room

6

Michael

1 Jun 2025

·

Stayed 2 nights

It started out pretty lousy. The sleeper sofa in the suite was broken and we were moved to another suite. Unfortunately it did not have time to cool down and the first night was very hot. The staff was amazing however. They went above and beyond to make up for the bad circumstances. I can’t say enough about Mason and the other staff.

10

Yi

21 Jun 2025

·

Stayed 1 night

The lake view is magnificent. Location is great.

10

Gareth

27 Mar 2025

·

Stayed 6 nights

This place was just exceptional in every way. The hotel is just on a different level compared to others. The gentleman who checked us in was amazing and so courteous and polite. Small details of the place and the people who clean the room are amazing. This place is just class. We had am upgrade to an executive suite that had amazing views of the city. Super clean, great location, amazong staff and just on a different level. Chicago is an amzing city but we want to return juat to stay at this hotel. 100 percent review and have zero faults with this place at all. Thank you for having us and treating us so well. Small details

10

David

8 Jun 2025

·

Stayed 3 nights

Great hotel, spacious sweets, nice bar, terrific location.

6

Wendy

9 Oct 2025

·

Stayed 1 night

toilet didn't work properly, bathtub was a mess of caulking. Minibar had to be unlocked by maintenance and there were items missing from it.

10

Laurie

7 Dec 2025

·

Stayed 1 night

Our room was so nice and we loved our views!

10

Douglas

14 Feb 2024

·

Stayed 2 nights

The one thing that drove me nuts was the shower was insultingly small. I really don’t understand how someone designed that

10

Daisy

11 Aug 2025

·

Stayed 3 nights

I love the service. Upgrade the lights and switches not working in the room.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, personalized, and proactive, with staff often addressing guests by name and resolving issues. A minority report inconsistencies or delays, including slow responses and occasional lapses in attention to detail.

Related guest reviews

10

Aaron

19 Apr 2023

·

Stayed 3 nights

From check-in to check-out, the Four Seasons Chicago experience was stellar. The staff were superb, the facility immaculate, the room unforgettable, and the service unparalleled. I cannot wait to return.

4

Marcelo Jose

6 Sept 2025

·

Stayed 5 nights

The hotel doesn't have the same Four Seasons standard we're used to. Some unrenovated rooms have plastic shower curtains. The service is inconsistent. Plastic plants adorn the lobby. It's a shame. We had a disappointing stay.

10

Anita

17 Apr 2023

·

Stayed 4 nights

Could not have been better. The Hotel is run very well and makes you feel seen - everyone adresses you with your last name. Very personalized.

10

Angela Vesta

20 Nov 2025

·

Stayed 2 nights

We will be back!! Loved all the staff. Especially the young man who checked us in and our housekeeper/house service was SO sweet and polite and good at her job. Honestly maybe the best we’ve had and we travel quite a bit. Thank you! See you in 2026

10

Leslie Stiff

6 Aug 2025

·

Stayed 2 nights

The staff was friendly and personable, always calling you by name.

10

Modupe

2 Mar 2025

·

Stayed 3 nights

This was the best property I've stayed at in Chicago thus far. The hospitality and customer service was above and beyond my expectations. I hurt myself and the house keeper offered to go an buy me a heating pad. My room service was amazing as well. I really have nothing negative to say at all.

10

Michael

7 Jan 2025

·

Stayed 1 night

The lady who helped us at check in and check out was phenomenal. Really appreciated her kindness

10

Rustam

30 Sept 2025

·

Stayed 3 nights

Excellent location and fantastic amenities. Four Seasons is as always- top notch service and stay. You won’t be disappointed. Beautiful hotel.

4

Eugene

9 Sept 2025

·

Stayed 3 nights

I’ve been staying at this Chicago-FS for nearly a decade, but my loyalty was not rewarded. My room and towels were dirty. Room service and housekeeping were inattentive and glacially slow. During my weekend, they messed up every single breakfast order. A delivery of ice (which you’re not allowed to get for yourself) takes 45 minutes! Food lingers in the hallways overnight. This FS appears to be currently understaffed and under-managed. Sad turn of events.

6

Kevin

21 Feb 2025

·

Stayed 2 nights

Entered the my room to a welcome note to the a different guest and macarons so stale they hurt my teeth when I bit into one. Mini Fridge auto locked before checkout so I could get my food i left in there out. Just seems like $1000 a night would get better attention to details like that.

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Location

Central on the Magnificent Mile and walkable to shopping, dining, and attractions, with popular lake and city views. Guests also describe the area as safe and convenient for getting around downtown.

Related guest reviews

10

Kat

12 Oct 2025

·

Stayed 3 nights

Everything was great. Staff was very gracious. Perfect location.

10

noni

28 Mar 2023

·

Stayed 3 nights

Excellent stay love the hotel , great service staff was super friendly easily access of the Downtown area !! Thankyou staff members will definitely stay back whenever we visit Chicago

10

James

3 Oct 2023

·

Stayed 4 nights

This Four Seasons stay did not disappoint. The staff was attentive and friendly, our room was clean and as advertised, and the location was incredibly walkable to restaurants, tourist attractions, shopping, etc. We would definitely stay here again. A+, Four Seasons! A+.

10

Yi

21 Jun 2025

·

Stayed 1 night

The lake view is magnificent. Location is great.

10

ANGELA

9 Aug 2025

·

Stayed 2 nights

Great location

10

Gwen

18 Mar 2024

·

Stayed 3 nights

Everyone and everything was absolutely amazing! The staff was SO very helpful, and extremely kind and patient with my 5 yr old! The property is beautiful, and the room was fantastic. My kiddo loved the lake view! Would absolutely recommend!!

10

Ramy

2 Jun 2025

·

Stayed 3 nights

great hotel and close to all the activite

10

Wade

27 Mar 2023

·

Stayed 3 nights

The property was perfect. Great location. Very friendly staff. We enjoyed everything about it.

10

Malcolm

25 Feb 2024

·

Stayed 3 nights

Four Seasons Hotels are some of our favorite places to stay and the Chicago Four Seasons easily met our high expectations with a greaat location, very good amenities and welcoming staff. We arrived very early in the day, exxpecting to wait for a few hours for our suite. However, Mason, at check-in, kindly checked us into our room immediately. We found the front desk equally accommodating three days later for a late check-out. The suite was very pleasant and super clean. The bed was extremely comfortable with lovely linens. We enjoyed an excellent breakfast and evening cocktails in the Acorn restaurant with attentive and friendly bar and wait staff. The spa, pool and gym are very nice, albeit the pool/hot-tub needing greater supervision with so many children staying at the hotel over the long weekend (President's Day). We look forward to returning to the hotel on our next visit to Chicago.

10

Andrei

10 Aug 2025

·

Stayed 1 night

Nestled on the breathtaking Magnificent Mile, our hotel offers stunning lake views and an unforgettable Sunday brunch experience. Indulge in the luxury and pampering you'd expect from a Four Seasons Hotel, making your stay truly extraordinary.

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Dining

Breakfast and brunch receive praise, and some enjoyed the bar and on-site restaurant. Others found food quality, menus, room service, or order accuracy below expectations.

Related guest reviews

10

Frederick

13 Jan 2025

·

Stayed 1 night

Among the finest hotels we’ve stayed at in the United States. Beautiful view of the lake from our room, very comfortable bed and superb service from the staff throughout our stay. Breakfast in the restaurant was excellent.

10

Anthony

11 Oct 2024

·

Stayed 3 nights

This is the BEST hotel I’ve ever stayed in. Irena and Angel some of the most amazing professional kind pros in the hospitality world. The property and service are elite not good elite. It has raised the bar in every respect. All the amenities accessible and beautiful. The steam sauna and pool just lovely. The views are mesmerizing too boot the food at Adorn was great.

8

Carlos

9 Jan 2025

·

Stayed 5 nights

One Day they forgot to make my childrens bed ! I Am a chef in Mérida Yucatán ,(Huniik Rest ) The Food Does not have a Four Seasons standard The menú at the Restaurant is not apoealling and the Food is not Good :(

10

David

8 Jun 2025

·

Stayed 3 nights

Great hotel, spacious sweets, nice bar, terrific location.

10

Maria

20 Aug 2023

·

Stayed 1 night

Called for ice, never received it, even though promised. Overall, clean and pleasant, amazing bedding and bed sheets. Room service selection and presentation rather underwhelming.

8

James

25 Jul 2023

·

Stayed 4 nights

Bathroom products were not very good. Smell like Pooh. No turn down service and less “amenities” than expected from a four seasons property. The restaurant was not up to par compared to other four seasons and I found the dj in the lobby kinda off center to the whole experience. Other than that we had an amazing time and would surly return . Thanks

4

Eugene

9 Sept 2025

·

Stayed 3 nights

I’ve been staying at this Chicago-FS for nearly a decade, but my loyalty was not rewarded. My room and towels were dirty. Room service and housekeeping were inattentive and glacially slow. During my weekend, they messed up every single breakfast order. A delivery of ice (which you’re not allowed to get for yourself) takes 45 minutes! Food lingers in the hallways overnight. This FS appears to be currently understaffed and under-managed. Sad turn of events.

10

Malcolm

25 Feb 2024

·

Stayed 3 nights

Four Seasons Hotels are some of our favorite places to stay and the Chicago Four Seasons easily met our high expectations with a greaat location, very good amenities and welcoming staff. We arrived very early in the day, exxpecting to wait for a few hours for our suite. However, Mason, at check-in, kindly checked us into our room immediately. We found the front desk equally accommodating three days later for a late check-out. The suite was very pleasant and super clean. The bed was extremely comfortable with lovely linens. We enjoyed an excellent breakfast and evening cocktails in the Acorn restaurant with attentive and friendly bar and wait staff. The spa, pool and gym are very nice, albeit the pool/hot-tub needing greater supervision with so many children staying at the hotel over the long weekend (President's Day). We look forward to returning to the hotel on our next visit to Chicago.

10

Katie

1 Jan 2024

·

Stayed 3 nights

We had the most incredible stay at the Four Seasons Chicago. The staff, service, dining and spa were simply impeccable. As part of our extended honeymoon, the staff went above and beyond to make our experience truly magical, including sending up a complimentary bottle of champagne and strawberries for us to enjoy in our room. We will definitely stay at this beautiful property again in the near future. Thank you, Four Seasons Chicago!

10

Andrei

10 Aug 2025

·

Stayed 1 night

Nestled on the breathtaking Magnificent Mile, our hotel offers stunning lake views and an unforgettable Sunday brunch experience. Indulge in the luxury and pampering you'd expect from a Four Seasons Hotel, making your stay truly extraordinary.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$475
February	US$509
March	US$454
April	US$505
May	US$774
June	US$922
July	US$795
August	US$678
September	US$811
October	US$858
November	US$658
December	US$577

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,730	17 $1,349	18	19 $1,206
20 $801	21 $1,156	22 $1,317	23 $1,863	24 $1,921	25 $2,061	26 $1,467
27 $1,182	28 $984	29 $1,006	30 $944

Su	Mo	Tu	We	Th	Fr	Sa
				1 $798	2 $830	3 $948
4 $706	5 $994	6 $992	7 $1,935	8 $1,906	9 $1,287	10
11 $1,346	12 $1,193	13 $1,199	14 $1,171	15 $1,092	16 $1,207	17 $1,442
18 $1,011	19 $1,130	20 $1,123	21 $1,944	22	23 $1,089	24 $1,112
25 $712	26 $1,013	27 $983	28 $643	29 $665	30 $649	31 $904

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Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed, City View

Room, 1 King Bed, Lake View

Premier Suite, 1 King Bed, Mobility Accessible

Executive Suite, 1 King Bed, Lake View

City-View Accessible Executive Suite

Executive Suite, 2 Double Beds, Lake View

Deluxe Suite, 1 Bedroom

Premier Suite, 1 King Bed, Accessible

Lake View Accessible Room King Bed

Premier Suite, Lake View

Lake View Accessible Room Two Double Beds

Suite, 1 Bedroom, Accessible (King Bed)

Suite, 1 Bedroom

Lake View Room, 2 Double Beds

City View Room, 1 King Bed

Premier Suite, 1 King Bed

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Seasons Chicago

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Prices for upcoming dates