Name: Loews New Orleans Hotel
Address: 300 Poydras Street, Arts/Warehouse District, New Orleans, Louisiana, United States of America, New Orleans, Louisiana, US
Price range: $149–$919 per night
Rating: 9

What guests think

At Loews New Orleans Hotel, travelers praise the walkable central location and welcoming staff, plus spacious, clean rooms and comfortable beds, while recurring drawbacks include added fees and costly valet, occasional maintenance or housekeeping lapses, and inconsistent amenity availability.

Many mention attractive city or river views, roomy layouts, and amenities like an indoor pool, hot tub, sauna, bar, and fitness room. Dining is generally well regarded, though breakfast value and quality vary and the bar hours or selection can feel limited. Expect a comfortable, convenient base with standout rooms and amenities but occasional interruptions or closures.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well-regarded amenities include an indoor pool, hot tub, sauna, fitness room, and a popular bar/restaurant. Downsides noted are periodic pool closures, an unquiet business center, and pricey valet-only parking with added fees.

Related guest reviews

6

Sharon

May 29, 2025

·

Stayed 1 night

It was just okay. I felt it was overpriced. Parking is limited and valet is $54 plus tip. Customer service was great at checkin.

10

Virginia

Apr 7, 2024

·

Stayed 4 nights

The hotel was super clean and the staff made sure we were comfortable. I really enjoyed the amenities and the robes in the room were a nice addition! We traveled with kids and they appreciated the indoor pool and we enjoyed the hot tub and sauna!

10

Sheila

Mar 28, 2025

·

Stayed 3 nights

Beautiful hotel walking distance to everything. Best adult type hotel lap pool, hot tub and dry sauna with blues music playing in background. Restaurant and bar are great too!

8

Shannon

Sep 1, 2025

·

Stayed 3 nights

Hotel is beautiful with great location for walking around city. Front desk staff was sharp and polite. On the downside lot of fees not mentioned in booking and parking fees are terrible.

10

KIYANA

Feb 8, 2025

·

Stayed 3 nights

Everything was great we weee able to check in early only thing was the pool was closed for repairs

10

Kaye-Ann

Jun 25, 2025

·

Stayed 2 nights

Location was perfect - easy to walk to French Quarters. I wish the pool was outdoors, though. I'm sure an indoor pool is convenient during winter months, but an outdoor pool would be of more use during the summer.

10

Angie

Jul 15, 2024

·

Stayed 1 night

Nice indoor pool, hot tub, sauna Not easy to find parking so we used the valet option for convenience. Got room view upgrade. Spacious room. Good for families. Good breakfast options.

6

Ernest

Jul 1, 2025

·

Stayed 2 nights

Great location! The business center lacks a quiet space.

6

Igor

Jun 25, 2025

·

Stayed 4 nights

We were disappointed since the description of the services provided by expedia were not accurate: 1. Our package supposedly offered free breakfast, and it was not the case. We only received a small credit/day/room refund. 2. We expected self-parking at the hotel, and it only offered Valet at overnight charge that we had not expected.

10

Michael

Nov 11, 2025

·

Stayed 3 nights

I arrived at 2 AM due to flight delays. Check in was quick and the attendant was friendly and helpful. Room was large, clean, and had all expected amenities. Nice fitness room with good selection of cardio equipment and weights. All staff friendly. No issues.

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Cleanliness

Many guests find the hotel and rooms very clean, but reports of dirty or worn bathrooms, mildew or moisture, sticky floors, and dust show inconsistency across stays.

Related guest reviews

6

karen

Aug 3, 2024

·

Stayed 1 night

Our room had mold. The carpet area where the air conditioning was soaked in water. I have pictures of the wall with mold. We arrived at 8pm and got out to dinner , we were driving back from Houston and at 12 am I was not going to request a room change.

10

Robert

Aug 12, 2024

·

Stayed 1 night

Great location and very clean rooms!

8

Hannah

Jun 27, 2024

·

Stayed 1 night

The tub needed to be deep cleaned with a magic eraser bc of all the grime on the tub floor and inside rim. The shower caulking was dirty and black with mildew. We felt gross-out showering in this location.

6

Jeff

Jun 22, 2024

·

Stayed 1 night

The room was large but not very clean. There were stains on the walls and windowsill. The room furniture was badly worn and upholstered chairs had stains on the fabric. The beds were comfortable at least. Luckily, my family only stayed for one night. This room was not worth the price. We also stayed in a comparatively priced hotel in the same area and it was much better overall.

6

Random

Nov 27, 2024

·

Stayed 1 night

There was a ton of sticky goo all.over the floor in our room. Other than that it was an ok spot. They offered to refund a small \'resort fee" of our payment but we still had to have towels all over the floor all night.

10

Buffee

Aug 16, 2025

·

Stayed 3 nights

We had great views from our room. Staff was professional, friendly, and prompt! Rooms were nice and clean. Great place within walking distance of many sites!!

10

Vanessa

Nov 30, 2025

·

Stayed 2 nights

My favorite hotel to stay in in New Orleans. Clean and comfortable! And we had an amazing view!

6

Brittany

Jul 21, 2024

·

Stayed 1 night

Public areas were becoming of the Loews brand, however, fixtures within hotel bathroom were rusted and I am unsure of the cleanliness of my bathroom as there was substantial dust build up just under the sink. It couldn’t have been wiped for weeks which was gross to visibly see how not thorough of a cleaning job done within the rooms. I took a picture to share with management.

10

Lisa

May 25, 2025

·

Stayed 4 nights

Stayed four days. Friendly staff and excellent location. Very clean rooms.

8

Susana

Jul 14, 2025

·

Stayed 1 night

Bathroom was kind of dirty. Bed was comfy. Staff excellent ❤️

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Rooms

Rooms are large and comfortable with great city or river views and very comfortable beds. Some bathrooms feel dated, street or neighbor noise can carry, and Wi‑Fi/TV reliability varies.

Related guest reviews

10

Jennifer

Mar 30, 2024

·

Stayed 3 nights

The room was very spacious with a great view of the Mississippi River and the business district. The breakfast was fantastic. The staff was helpful. The location was very walkable to the Quarter and other places.

10

Joseph Daughtry

Aug 6, 2024

·

Stayed 3 nights

Everything was amazing. Room had a beautiful view of the city. I was born & raised in New Orleans & didn’t know a view could be so perfect. The staff were very friendly & personable.

10

Travis

Oct 24, 2025

·

Stayed 2 nights

The Suite I had was extremely spacious and well appointed. The bed was amazing and the shower was the star of the show. The front desk service was pleasant and well informed The breakfast was amazing and is filling - the only minute gripe is the price. At $30 per person the menu needs to be a little more upscale.

10

George

May 21, 2025

·

Stayed 2 nights

Great location, great staff, comfortable room and tasty room service. only negative is the bathroom could use a refresher.

10

Darcy

Oct 29, 2025

·

Stayed 1 night

Spacious, clean, modern. Loved it here

10

Clare

Sep 30, 2025

·

Stayed 3 nights

Beautiful and spacious room, friendly and accommodating staff, excellent location; will definitely stay there again!

6

Edith

Feb 18, 2025

·

Stayed 3 nights

The room was ok and the amenities were not bad. But their wifi was spotty and sometimes unavailable for whole evening. The TV was pathetic. The signal for most channels didn’t work. When we asked for an extra pillow, they said they couldn’t give it to us. When we checked out, they said there’s a “destination fee” of $30 per day. Initially they said it was a resort fee, but then clarified and said it was for the WiFi and I should have seen the small print.

8

Chance

Mar 24, 2025

·

Stayed 1 night

The stay was great but the rooms were so loud. You could hear the television form the other rooms and a lot of the street noise. The view of the bridge was beautiful!

10

Jan

Aug 24, 2025

·

Stayed 2 nights

Room was huge. Had a great city view!

10

Carlos

Oct 6, 2025

·

Stayed 3 nights

Overall solid pick. Poydras noisy at night with street view.

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Service

Staff are frequently described as warm, professional, and accommodating across departments, with thoughtful touches for special occasions. A few guests cite rude or unhelpful interactions, oversold room types, and slow or inconsistent responses.

Related guest reviews

10

Lisa

Jul 22, 2025

·

Stayed 1 night

Hotel was great, exceeded all of my expectations. The valet attendant was extremely helpful, the front desk lady was super friendly, sweet, and efficient and of course the room was great. The bed was super comfortable, and it was nice and quiet when I went to sleep. I also ate my dinner and breakfast at the hotel restaurant and both were delicious.

4

Soujanya

Oct 27, 2024

·

Stayed 2 nights

I was disappointed to check in and have our room that was confirmed for two double beds changed to a queen bed. They said they oversold the hotel. They put us in a room with a sofa bed. But that’s not what we paid for. We booked this room 9 months ago so it’s annoying that we got bumped.

8

Patricia

Aug 5, 2024

·

Stayed 2 nights

Property was very clean and room was comfortable. The only issue we ran into was after our stay - we left our iPad in the hotel and called to ask for help looking for it. The front desk staff was unhelpful and kept transferring us to security who was unavailable in helping us. It took us over an hour just to get someone to agree to help us to look for our missing item.

10

Charlene

Jul 18, 2025

·

Stayed 3 nights

Customer service was excellent and prompt attention to detail and our needs. The front desk staff was very friendly (Amanda and another staff member with short hair and wears glasses were excellent).

2

Michael

Aug 29, 2024

·

Stayed 1 night

Shannon brown who ran the front desk was awful. My chip didn't work in my CC. And she told me there was nothing she can do about it. First she wasn't even nice or said hello entering in the hotel. She should not be a front desk person. ( she told me that she was the manager). I travel all over the world and by far this is the worst employee of a hotel( high end) that I ever dealt with. I will never stay or recommend Lowes hotel to anyone. Hotels.Com was fantastic in handling my refund and ended up at Marriott.

10

Janet

Jul 22, 2025

·

Stayed 1 night

The staff was exceptional. This hotel is close to everything.

2

Janie

Aug 28, 2025

·

Stayed 1 night

Staff entered room without my knowledge or consent.

10

Sharod

Jul 7, 2025

·

Stayed 4 nights

Ben and Beverly were exceptional in making my wife and I stay there as comfortable as possible.

10

Lynn

Jul 5, 2025

·

Stayed 3 nights

Customer service was exceptional!

6

Jennifer

Jul 23, 2024

·

Stayed 2 nights

The inside was nice. The hotel was very under-staffed. On the evening I was there, I walked into the restaurant and there was no one there. It took me forever to find a staff member, and they very rudely told me that the one waitress that was hired had to go home so the restaurant was closed. They acted like it was insulting that I had showed up. They were very rude. It's crazy to hire so little staff and also for staff to treat visitors like that. The valet parking is also way too expensive.

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Location

Central, walkable location near the French Quarter, riverfront, casino, malls, and convention center, making sightseeing easy while staying just outside the busiest areas.

Related guest reviews

10

Daniel

Sep 1, 2025

·

Stayed 2 nights

Great staff and had a wonderful stay. Posh digs and very comfortable. Very close to the French Quarter but just outside it which is preferable for sleeping. 5 stars!

10

Robbin

Jul 6, 2025

·

Stayed 4 nights

This hotel is in a great location for everything that you can possibly want to do

10

Carolyn

Nov 2, 2024

·

Stayed 1 night

Convenient to both the French Quarter and Superdome

10

Christopher

Oct 4, 2025

·

Stayed 1 night

Clean good location

10

wynona

May 26, 2025

·

Stayed 3 nights

Great location.

10

Selene

Jun 1, 2025

·

Stayed 4 nights

Walking distance from many great restaurants.

10

Maria

Feb 26, 2025

·

Stayed 4 nights

Great walkable location near the Riverwalk Outlet malls, Cesar's palace and the French Quarter. Located in the warehouse district and walkable to the Garden district. There were many great restaurants nearby. The staff very friendly and helpful and it had a doorman and nice security measure in the hotel itself.

10

Dawn

Sep 16, 2024

·

Stayed 1 night

Stayed 1 night. Great location. Close to bourbon street and many restaurants. All in walking distance.

10

tom

May 16, 2025

·

Stayed 2 nights

Close to the French Quarter and everything was easily walkable.

10

Wenceslao

Apr 1, 2025

·

Stayed 1 night

Our stay at Loews was excellent. The hotel is perfectly located in the heart of the city, close to all the amenities like malls, restaurants, casinos, parks, and more. We had a wonderful time and will definitely be returning again.

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Dining

On-site dining and drinks earn many compliments, and room service is often praised. Breakfast quality and value vary and bar hours or selection can feel limited.

Related guest reviews

10

Robin

Nov 22, 2024

·

Stayed 3 nights

Staff was absolutely phenomenal. Everyone was friendly and tried to help. We stayed at another hotel across the street and the customer service was horrendous. It was a breath of fresh air when we arrived at Loews. The bar and restaurant were delicious and relaxing. Great Stay!

10

Suzanne

Apr 7, 2025

·

Stayed 4 nights

Very nice hotel close to everything, staff very friendly..food at the resturant was excellent ,and tye bar drinks were grear. Bathroom needs a littke facelift.. Over all great stay.

10

Lisa

Jul 22, 2025

·

Stayed 1 night

Hotel was great, exceeded all of my expectations. The valet attendant was extremely helpful, the front desk lady was super friendly, sweet, and efficient and of course the room was great. The bed was super comfortable, and it was nice and quiet when I went to sleep. I also ate my dinner and breakfast at the hotel restaurant and both were delicious.

10

Travis

Oct 24, 2025

·

Stayed 2 nights

The Suite I had was extremely spacious and well appointed. The bed was amazing and the shower was the star of the show. The front desk service was pleasant and well informed The breakfast was amazing and is filling - the only minute gripe is the price. At $30 per person the menu needs to be a little more upscale.

8

Twana

Aug 17, 2025

·

Stayed 2 nights

Everything was clean, safe and walkable the only downfall was the bar closed early. The male bartender ran out of certain liquor we asked for and was substituting without asking and confirming it was ok.

10

Teri M

Feb 15, 2025

·

Stayed 2 nights

A great place to stay in the city. Walking distance from the casino, restaurants and shopping. The lobby bar had great drinks and good food. The room was huge and beautiful. I will be back.

4

Airel

Apr 17, 2024

·

Stayed 1 night

The rooms are dated and in need of a refreshing and makeover. I only dined for breakfast but that was all the experience I needed. I was not happy not satisfied with the food or the service. Breakfast is set up buffet style. The chaffing dishes did not do a good job of keeping the food hot, only warm. The grits were not warm enough to melt cheese. I had an omelet made fresh but the bacon was old left a funky taste in my mouth. Informed the cook and he questioned me over and over telling me it's the same bacon from the buffet but it was obviously not. He made it over but, again, it was not edible due to the off taste of the bacon. Also, there were gnats all over the fresh fruit. The server never addressed me to ask for my drink, to refill the drink the hostess had initially brought me due to the wait being the server was missing. The server did not served me but she managed to bring my check midway into my breakfast...I will not stay at this location again.

10

Claire

Aug 3, 2025

·

Stayed 1 night

Overall this property is great. The beds are comfortable and the rooms are exceptionally clean. I’ve stayed in another room at this property with a much nicer bathroom than the one we had this time. This one could definitely use an update. Room service was outstanding. Tonia was so friendly and through our conversation found out we were celebrating our anniversary so she came back with a bottle of wine and a sweet card. She went above and beyond to make our stay special. My only complaint was breakfast. When I stayed here in January there was a lovely Sunday brunch. That wasn’t available this time and the food from the menu was so-so for the price. The service was not anything special either. I would have gone to a local spot outside of the hotel if I had known how it would go.

10

James

Apr 8, 2025

·

Stayed 3 nights

Loews offers the perfect location for a visit to New Orleans. It's an easy walk to the French Quarter and the WW II Museum. The staff is very friendly and helpful. Our room was nice but could have used a more thorough cleaning after another user likely made a mess of it. The restaurant and bar are first class, but could use a more flexible, morning breakfast option.

10

Mark

Oct 13, 2025

·

Stayed 4 nights

Great breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$188
February	$206
March	$260
April	$250
May	$177
June	$151
July	$146
August	$112
September	$130
October	$211
November	$198
December	$165

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $168	15 $198	16 $224	17 $299	18	19 $215
20 $149	21 $149	22 $160	23 $160	24 $160	25 $287	26 $380
27 $760	28 $787	29 $393	30 $213

Su	Mo	Tu	We	Th	Fr	Sa
				1 $218	2 $238	3 $270
4 $221	5 $221	6 $310	7 $286	8 $397	9 $886	10 $919
11 $286	12 $242	13 $218	14 $226	15 $229	16 $319	17 $338
18 $343	19 $397	20 $266	21 $226	22 $376	23 $416	24 $919
25 $387	26 $340	27 $359	28	29 $408	30 $343	31 $324

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Luxury Room, 1 King Bed, River View

Grand Suite, 1 King Bed, Accessible

Luxury Room, 1 King Bed, Accessible (City View)

Grand Room, 2 Queen Beds, River View

Premium Room, 1 King Bed, Accessible, River View

Deluxe Room, 1 King Bed, City View

Grand Room, 2 Queen Beds, Accessible, City View (Hearing Accessible)

Grand Suite, 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Grand Suite, 1 King Bed, River View (Junior)

Deluxe Room, 1 King Bed, River View

Grand Suite, 1 King Bed, City View (Junior)

Premium Room, 1 King Bed, River View

Deluxe Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, City View

Grand Suite, 1 King Bed, Accessible, City View (Junior)

Grand Room, 2 Queen Beds, Accessible (City View, Bathtub)

Luxury Room, 1 King Bed, City View

Deluxe Room, 2 Queen Beds, Hearing Accessible (City View)

Deluxe Room, 1 King Bed, Accessible (City View)

Grand Room, 2 Queen Beds, Hearing Accessible (City View)

Deluxe Room, 2 Queen Beds, Accessible (City View, Bathtub)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Loews New Orleans Hotel

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Prices for upcoming dates