Name: Best Western Ocean City Hotel and Suites
Address: 5501 Coastal Highway, Midtown Ocean City, Ocean City, Maryland, United States of America, Ocean City, Worcester County, US
Price range: US$62–US$343 per night
Rating: 8.33

What guests think

At Best Western Ocean City Hotel and Suites, travelers consistently praise friendly, accommodating staff, generally clean, spacious rooms, and a convenient location near the beach and convention center, while noting basic amenities and a complimentary but variable breakfast.

Beds and furnishings draw mixed feedback, with several reports of uncomfortable mattresses, dated decor, and occasional AC or TV limitations. Some guests reported odors, elevator or hallway issues, and sporadic housekeeping misses. A few reviews also mention early check in fees, staff noise in halls, and rare room assignment or policy issues. Expect a simple, good-value base for beach trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: parking is easy or free, but multiple guests note there is no pool. A few mention hot or smelly elevators and hallways.

Related guest reviews

10

Walter

17 Jul 2023

·

Stayed 4 nights

Great parking. Convenient location

10

karen

20 May 2025

·

Stayed 3 nights

Perfect to suit our needs for the weekend. Great breakfast choices, free parking and near city bus to boardwalk. Room was fine, comfy beds and clean . Very accommodating front desk answered all questions we had. Definitely would recommend

10

David

30 Apr 2024

·

Stayed 2 nights

Customer service friendly very good room was very clean very easy parking

6

Latrece

5 Aug 2024

·

Stayed 2 nights

The sheets were dirty. The staff was not as welcoming, or friendly as other places we have stayed in OC. They do not advertise that there is no pool. The breakfast layout if terrible, the worst we have experienced in a hotel.

8

Danny

17 Apr 2023

·

Stayed 2 nights

No pool in a summer resort community. However, the continental breakfast sort of made up for it. Quick check in and out was nice. I would recommend staying here

8

Roger

25 Jun 2023

·

Stayed 4 nights

I thought all hotels had pools , not so.Careful not even close to the boardwalk , take the bus , runs back and forth on Baltimore avenue. The complimentary breakfast was great.

4

Virginia

10 Aug 2023

·

The staff was very nice but the hotel could use some updates, the hallways and elevators were hot and you could barely breathe during to how hot it was. The room temp was fine. The room was a bit dirty, the sick had hair and dirt in it. Breakfast was small but good.

8

Frederick

18 Aug 2023

·

Stayed 2 nights

Pros: Room clean, hotel convenient to all. Included breakfast is good. Complimentary toiletries. Cons: $25 early check in. No pool.

8

Carla

18 Jul 2025

·

Stayed 4 nights

The only thing missing is a pool for guests. Although beach is EXTREMELY close by with small kids a pool is easier.

10

S

25 Aug 2023

·

Stayed 2 nights

Very friendly and informative staff. Great breakfast options: pancakes, fried eggs, muffins, bread, oatmeal, cold cereal and yogurt. But would be great if they has french toast and belgium waffles (or belgium waffle maker). Would be even better if property had a swimming pool. Bowling and arcade right next to property. Fun place.

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Cleanliness

Many guests found rooms clean, but reviews also cite odors, stained or wet items, and occasional bathroom misses. Overall cleanliness feels inconsistent across stays.

Related guest reviews

10

Summer

1 Oct 2024

·

Stayed 2 nights

Clean and simple hotel with very large rooms. Location is great for walking to some of the best bayside restaurants in OCMD. Appreciated the microwave, keurig, and refrigerator in a little alcove within the room. Only one road away from the beach — also very walkable. A little off of the boardwalk that ends around 30th (?) street, but walkable or accessible by bus. Recommend if looking for a budget friendly, clean, quieter, and family friendly hotel

6

Stacy

31 Jul 2025

·

Stayed 3 nights

Stained bedsheets, horrible smell in elevator and hallway. Very average

6

Rachael

3 Jun 2025

·

Stayed 1 night

Plenty of parking and was walkable to nightclubs. Staff were great. The beds and pillows were comfortable. Very basic things that should be a part of cleaning were not done. There were handprints on all of the door knobs, the toilet handle, and mirror. Dust, hair, and pee around the bottom of the toilet and hair in the sink. Otherwise it’s fine to stay for a short time, just bring some clorox wipes.

10

Amanda

29 May 2025

·

Stayed 2 nights

Clean friendly and great breakfast

10

Quinn

16 Oct 2025

·

Stayed 2 nights

Staff was amazing and rooms were extremely clean

2

MD Sheheraj

23 Aug 2024

·

Stayed 2 nights

When we checked in room carpet was wet and bed lining was dirty.

6

Brian

25 Aug 2024

·

Stayed 2 nights

The bathroom was not thoroughly clean. We had the call for someone to come clean the tub.

6

Victor

9 Oct 2024

·

Stayed 4 nights

Our room was dirty was very dirty

10

Cody

12 Oct 2025

·

Stayed 3 nights

Room was clean and staff was great

10

Sylvia

3 Aug 2025

·

Stayed 3 nights

We arrived at this hotel after checking out early from another hotel after an unpleasant experience. This hotel was just what we needed. Friendly staff upon arrival, rooms clean and super spacious. The beach is a block away. And complimentary breakfast is great. Thanks for saving the rest of our little vacation!

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Rooms

Rooms are generally spacious and functional, but several reviews report uncomfortable, aging mattresses, small TVs, and noisy or weak AC. Decor can feel dated.

Related guest reviews

8

Jorge

11 Aug 2025

·

Stayed 2 nights

It was a good stay overall. However, the mattresses on both the beds and the sofa bed were the worst ones I’ve ever experienced.

8

Martha

3 Jul 2025

·

Stayed 5 nights

We stayed for 5 days and overall had a very good experience. The bed and pillows were really comfortable, which was much appreciated after long days at our dance competition. The location was excellent—very close to the convention center, which made everything so much easier. The staff was kind and welcoming, and the hotel had a nice, family-friendly feel. The only downside was that the fridge had a bit of an unpleasant smell when we arrived, but aside from that, everything was great.

10

Barry

30 Sept 2024

·

Stayed 1 night

Good size rooms Clean Easy access Staff friendly Reasonable price

6

Luigi

10 Aug 2025

·

Stayed 2 nights

Televisions in the room are way too small.

8

Pauline

13 Jun 2025

·

Stayed 2 nights

Hotel little outdated. The air conditioner was making loud noise and hard to control its temperature. Overall it’s a decent stay.

10

Selena

13 Aug 2025

·

Stayed 1 night

Staff was kind and accommodating. Rooms were solid, dated but felt safe and clean. Would stay here again

8

Donna

10 May 2025

·

Stayed 2 nights

This is a very nice hotel. I stayed for 2 nights and the room was spacious and clean and the bed, especially the pillows, was very comfortable. I was there for a conference and the location was very convenient for my needs. The tub area could use a little face lift as it looked a bit run down, and the breakfast wasn't very good. Otherwise, great stay.

2

Joe

28 May 2024

·

Stayed 2 nights

AC was set on high & the lowest temperature at 66 degrees and the room was still humid and hot.

8

Jolandon

18 Aug 2025

·

Stayed 2 nights

Property was very clean. Staff were welcoming and helpful. The rooms were quiet. Breakfast, small selection, but children enjoyed it. Only complaint are the beds. Mattresses were extremely firm/old, difficult time sleeping.

10

Sylvia

3 Aug 2025

·

Stayed 3 nights

We arrived at this hotel after checking out early from another hotel after an unpleasant experience. This hotel was just what we needed. Friendly staff upon arrival, rooms clean and super spacious. The beach is a block away. And complimentary breakfast is great. Thanks for saving the rest of our little vacation!

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Service

Service is often friendly and helpful, with responsive maintenance and standout front desk staff. Some guests disliked early check-in fees, and a few reported missteps such as room-assignment errors or inconsistent professionalism.

Related guest reviews

6

SAMUEL

4 Sept 2023

·

Stayed 1 night

Check in time is 4 o’clock most hotel is the check in time is 2 o’clock. This hotel is until 4 o’clock. The room is not ready and if you come early like 2 o’clock they’re going to charge you $25 early check-in this is not fair.

10

Summer

1 Oct 2024

·

Stayed 1 night

A great hotel with friendly staff and convenient location

2

Lina

9 Oct 2023

·

Stayed 1 night

This property gave me a key to an occupied room twice! Ms. Edith checked me into an occupied room and Ms. Stacey did the same. They could not find my paperwork and Ms. Stacey read everyone's card to me until she found it. How can you tell a customer other occupants' names? Someone stayed in my room and was checked out to me. This is an unsafe property and we walked into a person's room sleeping with their kids. My kids and I could have gotten hurt because of the unprofessional and unsafe way the staff of this property handled the situation. We got out of the property as fast as we could and stayed in a different hotel. This is unacceptable and I am asking full refund!!

2

Greg

24 Aug 2025

·

Stayed 3 nights

Refused to return deposit after hurricane Erin was present

8

Richard

6 Sept 2024

·

Stayed 2 nights

Ashley at the front desk was absolutely wonderful. She was extremely helpful, knowledgeable about the area and courteous. We thoroughly enjoyed talking with her and she made us feel very welcome. A big thank you and shout out to Ashley.

2

Jason

5 Aug 2023

·

Stayed 1 night

denied entry because of our service animal

10

Kathleen

2 Jul 2024

·

Stayed 5 nights

Staff is very friendly! Very clean! Kudos to the housekeeping staff!

10

Marcia

8 Jun 2025

·

Stayed 3 nights

Great service from front desk and cleaning staff and we would definitely stay here again!

8

Cristy

25 Jun 2025

·

Stayed 1 night

My husband plays in a band, we stayed for one night while he played a show. Place was very clean and comfortable. My only downside was paying $30 extra for an early check-in. We had to be at the venue for 4pm, and that’s when check-in was. We checked in at 3pm to change and head over and had to pay $30 extra to check in an hour early even though our room was already clean and ready. Slight bummer, overall - it was a great place.

8

Sharon

11 Jul 2025

·

Stayed 3 nights

Our stay was good. However, our first night was quite interesting. Someone set the alarm clock to go off close to midnight.We thought we turned it off and it went off again. We unplugged it. About 15mins later a beep ocurred. This time the smoke detector beep every few seconds like dead battery. Maintenance guy (Axel) was at other hotel. Came to us within 15-20 mins. And had to put in a new one. He then clean/vacuumed mess and apologized for the inconvenience. All other staff were very friendly and welcoming as well. We will go back!

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Location

Convenient location near the beach, restaurants, and the convention center; public transport helps reach the boardwalk. Many find it easy to walk to nearby spots.

Related guest reviews

10

David

19 Aug 2024

·

Stayed 1 night

Close walk to beach. Rooms were nice and clean. Would definitely recommend and will probably stay here again.

10

Walter

17 Jul 2023

·

Stayed 4 nights

Great parking. Convenient location

8

Martha

3 Jul 2025

·

Stayed 5 nights

We stayed for 5 days and overall had a very good experience. The bed and pillows were really comfortable, which was much appreciated after long days at our dance competition. The location was excellent—very close to the convention center, which made everything so much easier. The staff was kind and welcoming, and the hotel had a nice, family-friendly feel. The only downside was that the fridge had a bit of an unpleasant smell when we arrived, but aside from that, everything was great.

10

Summer

1 Oct 2024

·

Stayed 2 nights

Clean and simple hotel with very large rooms. Location is great for walking to some of the best bayside restaurants in OCMD. Appreciated the microwave, keurig, and refrigerator in a little alcove within the room. Only one road away from the beach — also very walkable. A little off of the boardwalk that ends around 30th (?) street, but walkable or accessible by bus. Recommend if looking for a budget friendly, clean, quieter, and family friendly hotel

10

Caleb

24 Apr 2025

·

Stayed 1 night

Staff was very friendly and it's close to attractions and food.

10

Laura

21 Aug 2024

·

Stayed 2 nights

Easy 1 block walk to the beach. Friendly staff. Good, hot breakfast included. Clean. Quiet. Safe.

8

Roger

25 Jun 2023

·

Stayed 4 nights

I thought all hotels had pools , not so.Careful not even close to the boardwalk , take the bus , runs back and forth on Baltimore avenue. The complimentary breakfast was great.

10

william

20 Sept 2024

·

Stayed 2 nights

Hotel is in a great location, Hotel staff very friendly

6

jasmin

24 Aug 2023

·

Stayed 2 nights

Walk distance to the beach but not to the board walk. Breakfast is decent.

10

Kevin

6 Aug 2023

·

Stayed 3 nights

Close to the beach and restaurants.

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Dining

Complimentary breakfast is commonly appreciated and sometimes described as varied, but quality and selection fluctuate and the dining space can feel crowded. Feedback ranges from good to poor.

Related guest reviews

6

Denise

23 Aug 2025

·

Stayed 3 nights

It was ok for what it was. The staff was very friendly so that was a plus. The food was probably the worst part. There weren’t many choices. The pancakes were very hard and chewy. The bagels stale. The one day they didn’t even have cereal. They should improve on the food. We’ve stayed here before and it was a lot better. Besides that it was convenient and good for a few days stay.

8

Sally

28 Oct 2025

·

Stayed 2 nights

Clean room , breakfast was good , Dest persons were awsome !!

10

Barbara

19 Aug 2025

·

Stayed 2 nights

Nice clean room. Nice location, close to the ocean. Friendly. Good breakfast. We would stay there again

8

Donna

10 May 2025

·

Stayed 2 nights

This is a very nice hotel. I stayed for 2 nights and the room was spacious and clean and the bed, especially the pillows, was very comfortable. I was there for a conference and the location was very convenient for my needs. The tub area could use a little face lift as it looked a bit run down, and the breakfast wasn't very good. Otherwise, great stay.

10

Tina

17 Sept 2024

·

Stayed 2 nights

Very nice breakfast with variety of foods.

4

Debra

23 Aug 2024

·

Stayed 1 night

Didn’t like 4 pm check in. Not enough restaurant space or supply to accommodate breakfast

10

Tyler

30 Apr 2025

·

Stayed 2 nights

The breakfast was really nice, rooms are clean, staff friendly, very easy to park, and its less than 5 minute walk to the beach

8

Raymond

23 Aug 2023

·

Stayed 2 nights

Small room set aside for breakfast is way too small for Summer time crowds. Was there 2 mornings and there was a long line for food and not enough seating.

8

Preemesh

9 Sept 2024

·

Stayed 2 nights

Staff were friendly. The lady managing the breakfast area ensured that we were satisfied with the selection and was attentive.

6

Nancy

5 May 2024

·

Stayed 2 nights

Beds were hard. Breakfast was very poor quality. There was garbage on our floor from previous guest. Wry loud elevator

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Month	Average price
January	US$74
February	US$92
March	US$85
April	US$79
May	US$118
June	US$172
July	US$268
September	US$109
October	US$105
November	US$77
December	US$79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $343	3
4 $121	5 $75	6 $75	7 $69	8 $84	9 $176	10
11 $80	12	13	14	15 $71	16 $108	17 $108
18	19	20	21 $63	22 $81	23 $100	24 $99
25 $62	26	27	28	29	30 $90	31 $89

Best Western Ocean City Hotel and Suites

Prices for Best Western Ocean City Hotel and Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Accessible (With Sofabed)

Standard Room, 1 King Bed, Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Third Bed is a Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (With Sofabed)

Suite, 2 Queen Beds, Refrigerator & Microwave (Third Bed is a Sofabed)

Guest reviews of Best Western Ocean City Hotel and Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Ocean City Hotel and Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $139
20 $102	21 $104	22 $104	23 $104	24 $117	25	26
27 $204	28 $77	29 $85	30 $77