Name: Omni Berkshire Place
Address: 21 East 52nd Street, Midtown Center, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$391–US$1,124 per night
Rating: 8.83

What guests think

Across recent reviews of Omni Berkshire Place, guests consistently praise the central midtown location, friendly staff, and generally spacious, quiet rooms, while noting dated furnishings in places, occasional lapses in cleanliness, and missing in-room conveniences like coffee makers or mini-fridges.

On-site dining and bar service receive mixed feedback, with limited room service hours and occasional slow or uneven service. Several guests flag destination fees and sporadic maintenance issues, such as malfunctioning safes, elevator noise, and occasional Wi-Fi problems. Overall, expect a well-located, comfortable base in Midtown with warm service and some dated touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many rooms lack an in-room coffee maker and mini-fridge by default; refrigerators are available on request. The gym and on-site bar/restaurant are appreciated, but hours and room service are limited, and valet can be slow.

Related guest reviews

8

Roberto

22 Jun 2025

·

Stayed 5 nights

It was ok. Good location. The room was spacious. The only thing was you hve to ask for a fridge, and the hold ot the card is $500!!

8

Ann Marie

5 May 2025

·

Stayed 2 nights

Room was comfortable, quiet, and clean. Would be nice to have a bar open later and room service/food past 10PM. Also there is no convenience store or vending machine to purchase water/snacks.

10

Yunier

1 Sept 2025

·

Stayed 3 nights

The valet parking guys taking to long to bring the cars

6

Cathryn

25 Aug 2025

·

Stayed 1 night

The Omni Berkshire is in a good location, busy and walkable. A big plus was that we found street parking across from the hotel’s entrance. We stayed at this hotel because we were attending the US Open. The lobby had a tennis theme (outfitted with table tennis) so that was a nice touch. As for our room, I prefer a lower floor which we had, but no view whatsoever. Well, a view of the adjoining building about 25’ away. Didn’t know if that was because we booked through a third party. Anyway, the room was attractive and spotless. However, we were very disappointed to learn that the room didn’t have a mini fridge. The front desk informed us that one had to be requested ahead of time. A tad unusually when you’re paying that much for a room in NYC. And btw, no coffee maker either! Also,I was so excited to check out the 17th floor roof deck and the view. Turns out it was about five chairs squeezed into a very narrow, very short space. It think it was about 10-ish on a Saturday night and we could not access it. In closing, we probably would not stay there again unless we got an incredible rate.

10

Maria

20 Jun 2025

·

Stayed 2 nights

Comfortable bed, excellent location, nice gym.

8

Carole

27 Oct 2025

·

Stayed 3 nights

I wish the hotel had complimentary coffee in each room. Or even in the hallway or downstairs.

8

Roxanne

10 Nov 2025

·

Stayed 1 night

The service was excellent, the bed was comfortable, the room was clean but there is no coffee, tea, minibar or food amenities in the room at all. For the expensive price, it's shocking there isn't more to make you feel more at home. They do offer a free drink but don't tell you there is nothing in the room.

8

Lesly

30 Jul 2025

·

Stayed 5 nights

We really enjoyed our stay at the Omni Berkshire Place. The location was great. The room was a bit dated, the double beds were full sized at best, and the beds were ridiculously hard. Annoying that you have to ask for a fridge and that there is no coffee maker (instead they bring coffee to you when you call in the AM after you join their little club).

10

Patrice

28 Apr 2025

·

Stayed 3 nights

Close to conference venue for business trip. Ideal sized-hotel on a quieter street. Professional and helpful staff. 24 hour workout facility and attached restaurant for morning coffee.

6

wilma

25 Aug 2025

·

Stayed 4 nights

Noisy room, no fridge no coffee machine. Courteous staff

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find spaces clean, but there are recurring lapses—reports include dirty toilets or towels, dusty floors, unclean sheets, damp bedding, and occasional odors.

Related guest reviews

8

ingrid

20 Aug 2025

·

Stayed 3 nights

The stay was fine—it was nice to be in mid-town as we were close to so many coffee shops that we love, Central Park, etc. The suite we stayed in was enough room for the 4 of us. However, when we opened the pull out couch the sheets were dirty (and the carpet had some dirt/things on it as well). Eveyone was really nice and despite having to ask for clean sheets and making the couch bed, it actually was really comfortable.

10

Joseph

28 Aug 2025

·

Stayed 7 nights

The place was perfect for my needs. However , on the third day of my stay my room was barely clean, cup left dirty, room not refreshed.

8

RayVon

25 Mar 2025

·

Stayed 1 night

This property is lovely! The staff is great and super responsive. Location is a 10/10. My only critical feedback is related to the cleanliness of our room. The floor was dirty and the sheets could've been more clean.

6

Samantha

28 Jul 2025

·

Stayed 4 nights

Found mold in my pillow…gross!

10

Gary J

16 Feb 2025

·

Stayed 1 night

The bathroom face towels had hairs on them.

4

Oscar

17 Jul 2025

·

Stayed 2 nights

Not happy with room. Very small and cramped. Bathroom was a big dirty and outdated.

2

Sinh

30 Nov 2025

·

Stayed 2 nights

The first two rooms they gave us were not ready, had trash in one and the other looked like someone is still living there. The second set of rooms they gave us, one of them still had urine stain all over the toilet. Just disgusting. The Wi-Fi did not work, could not connect to the tv for chromecast after spending close to 2 hours on the phone with tech support. Then the cherry on top, the elevator had an issue and had this constant ringing noise like alarm bells at your middle school, up til about 11:45 pm at night.

4

Lucas

7 Jan 2025

·

Stayed 2 nights

The bathroom and room had not been cleaned before arrival. The bathroo. Toilet had pee in it when we arrived.

6

Domitila

29 Apr 2025

·

Stayed 5 nights

The place needs an up grade, matresses and pillows very uncomfortable. Bedheads ripped and Olds and curtains dusty. It’s ok but it’s not a 4 star hotel.

8

Patti

23 Jul 2025

·

Stayed 4 nights

I have stayed here many times. This time the room and bathroom were not well cleaned. The ice bucket bag was never changed nor the water thrown out. The pillows are ridiculous—there’s nothing left in them. I am disappointed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and quiet for Midtown with comfortable beds, but decor can feel dated or worn and views vary, with some facing interior walls. A few note noise or elevator hum and occasional maintenance issues.

Related guest reviews

4

Susan

3 Jun 2025

·

Stayed 3 nights

Don't stay in Rm 1123 if you want any sleep. The elevator noise runs all night,up and down. This Omni has gone downhill from years past. Fewer amentieis, no coffee maker in room, and no washclothes given without request. Terrible fixed shower head. Good things were the nice Concierge and Lenny the Doorman who dances. Amazing.

8

Yira

26 Aug 2025

·

Stayed 5 nights

This is an excellent hotel with amazing staff, outstanding service, and a prime location. My only concern was the condition of some room furnishings: the backboard of the bed had a tear in the leather and the rugs looked somewhat worn. For a boutique hotel of this quality, a bit more attention to upkeep would make the stay truly flawless.

6

Jared

20 Aug 2025

·

Stayed 2 nights

Property is very dated and no frills. It’s adequate given the location but nothing exciting about it.

8

Paulina

27 Aug 2025

·

Stayed 5 nights

Excellent location, walkable. Rooms with good space

6

Cathryn

25 Aug 2025

·

Stayed 1 night

The Omni Berkshire is in a good location, busy and walkable. A big plus was that we found street parking across from the hotel’s entrance. We stayed at this hotel because we were attending the US Open. The lobby had a tennis theme (outfitted with table tennis) so that was a nice touch. As for our room, I prefer a lower floor which we had, but no view whatsoever. Well, a view of the adjoining building about 25’ away. Didn’t know if that was because we booked through a third party. Anyway, the room was attractive and spotless. However, we were very disappointed to learn that the room didn’t have a mini fridge. The front desk informed us that one had to be requested ahead of time. A tad unusually when you’re paying that much for a room in NYC. And btw, no coffee maker either! Also,I was so excited to check out the 17th floor roof deck and the view. Turns out it was about five chairs squeezed into a very narrow, very short space. It think it was about 10-ish on a Saturday night and we could not access it. In closing, we probably would not stay there again unless we got an incredible rate.

10

Candyce

26 Jul 2025

·

Stayed 2 nights

Amazing! Room was beautiful. Hotel was beautiful

8

Frances

7 Aug 2025

·

Stayed 2 nights

Coffee should be offered in morning. Would help to have a refrigerator for waters and medicines. The decor has gotten tired in guest rooms. Rugs in rooms and hallways do not looked they were cleaned during closure. My headboard was peeling.

10

Li

16 Aug 2025

·

Stayed 2 nights

Excellent location, clean and comfortable rooms (spacious for NYC) and the staff is very friendly and helpful

10

Lindsey

20 Nov 2025

·

Stayed 2 nights

Great space in the room for a NY hotel but a great location too! Excellent servers in the restaurant as well as Lenny the doorman!

10

Faith

10 Aug 2025

·

Stayed 2 nights

Hotel is great, but looks like it’s not been updated in 20 years!

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful—doormen and concierge are frequently mentioned—though responses can be slow and service uneven at times, with occasional rudeness or check-in hiccups.

Related guest reviews

10

Jason

8 Mar 2025

·

Stayed 1 night

Friendly staff nice accommodations

10

Michele

30 Jun 2025

·

Stayed 2 nights

Asked for extra pillows and it took 2.5 hours to get them after I went down to get them myself. Management did send up a small bottle of wine to make up for the inconvenience.

2

Mimi

20 Jul 2025

·

Stayed 1 night

The gentleman who did my check in was unnecessarily rude. This is the first time that a staff member is rude to me.

8

Sandy

10 Jul 2025

·

Stayed 1 night

We always love staying at the Omni and every time we arrived at 1 we got a room without waiting . This time Yumi the check in receptionist told us they were very busy and no rooms were available but if we upgraded $50 she can get us in a room right away facing Madison Avenue plus 2 coffees . It was a scam because the hotel wasn’t so busy but it seemed that she was not happy that we booked through. Expedia and not directly with Omni so I guess she had to upsell . When I was checking out at 11:45 am a man was checking in and he got a room right away with no upsell and she told him that it was facing Madison Avenue also . She also charged us a destination charge $35 plus state tax$3.11 plus destination occupancy $2.06. I want to know if this was included in our price that we paid originally on Expedia. Please email me back and let me know if this extra charge was included in our original price. We always love staying at the Omni, it is such a great hotel, but our check-in experience was not the best this time All the staff there is wonderful though thank you Sandy Silver.

10

justin

22 Jul 2025

·

Stayed 5 nights

It was a rocky start with our adjoining rooms booked through Expedia ( confirm by me directly with the hotel via messenger) not ready There was a booking issue with the second room, so our family was not able to stay together on the first night. We were in separated rooms. However, the management did their best at making it up to us with a welcome treat, and also gave us a really good late checkout to line up their flight. Overall worked out good, thanks to Hector and staff

10

Yuki

17 Jul 2025

·

Stayed 4 nights

Housekeeper and doormen were amazing. The location was very convenient and perfect for the first time in NYC. Checking in and out were smooth and easy. Will definitely stay at this hotel again.

10

Kimberly

6 Jul 2025

·

Stayed 6 nights

The staff was amazing! The doormen and bellhops were extremely friendly, helpful, and knowledgeable. They gave easy directions and knew where everything was. The rooms are spacious and well maintained.

10

Christopher

27 Nov 2025

·

Stayed 3 nights

Staff was polite and friendly.

10

Allyson

8 Mar 2025

·

Stayed 1 night

Staff was incredibly friendly and helpful. Each request we had was promptly taken care of. Service was much better than other stays I’ve had at places like the Penninsula or other 5 star hotels.

8

Harriet

14 Jul 2025

·

Stayed 3 nights

I like the Omni brand, and I find the cleaners quite friendly and eager to please. I was promised a refrigerator for my room, but it was never delivered. The front desk person was able to get me a room on the 20th floor, but the room was a bit musty.

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AI-generated summary based on recent guest reviews

Location

Excellent Midtown location near Fifth Avenue, MoMA, Rockefeller Center, Central Park, and multiple subway lines; walkable and on a comparatively quieter block.

Related guest reviews

10

Linda Morris

1 May 2025

·

Stayed 3 nights

We found the hotel to be pretty, elegant, and clean. The staff were friendly and efficient. The location of the hotel was perfect for us, as it is within walking distance to most attractions.

10

Eric

22 Apr 2025

·

Stayed 1 night

Great product and great value. Terrific location.

10

Rachelle

14 Feb 2025

·

Stayed 4 nights

Great location in midtown

10

Deborah

9 Aug 2025

·

Stayed 4 nights

This is a hidden gem in Manhattan. Comparable price to hotels in Times Square but much better location and a classy, beautiful boutique hotel. Staff were great, location is amazing, a block from MoMA, around the corner from St Patrick’s Cathedral and so close to Central Park. Highly recommend

10

Aimee

7 Jun 2025

·

Stayed 3 nights

Property is in a great location - to 5th Ave, Central Park, Theatre District, Times Square, the Subway. You could not be closer to 5th Ave without staying on 5th.

10

Kristen

11 Aug 2025

·

Stayed 3 nights

Lovely time, great location!

10

janice

22 Jul 2025

·

Stayed 3 nights

Friendly staff. great location

10

Randy

14 Feb 2025

·

Stayed 4 nights

Location, location, location!

10

kara

18 Aug 2025

·

Stayed 3 nights

Location is amazing. Hotel lobby is beautiful. Staff was friendly and receptive. Would definitely recommend this hotel!

10

Danielle

31 Mar 2025

·

Stayed 1 night

Great location. Our room was spotless and comfortable, and the staff were friendly and helpful. Highly recommend.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant/bar receive mixed feedback: some enjoyed tasty meals and attentive servers, while others found them overpriced, understaffed, or constrained by limited hours and room service availability.

Related guest reviews

10

Gre

17 May 2025

·

Stayed 3 nights

Stayed three days. Excellent service and friendly staff. Very clean room. Yummy and prompt room service and on site restaurant. Bathroom, gym, and bedding very clean. Fridge available upon request. Good WiFi. Hotel is only a few blocks from Radio City Music Hall and Rockefeller Center. A couple of blocks away from mass transit, pharmacies, and places to eat.

10

Mimi

7 Jul 2025

·

Stayed 3 nights

Excellent hotel. Restaurant overpriced for quality of food.

6

Epicurean

5 Aug 2025

·

Stayed 4 nights

Limited dining,no room service during morning and no room service late at night.other than that room very clean.Bathroom need renovation as toilet are outdated and low to ground. Staff very professional and trys to accommodate you.

10

Harold

1 Apr 2025

·

Stayed 3 nights

Beautiful lobby. Convenient bar/restaurant. Concierge helpfulness and availability. Perfect in every way!

8

john j

10 Aug 2025

·

Stayed 3 nights

restaurant was not up to omni standards. seating was bad. food was good.

8

Ann Marie

5 May 2025

·

Stayed 2 nights

Room was comfortable, quiet, and clean. Would be nice to have a bar open later and room service/food past 10PM. Also there is no convenience store or vending machine to purchase water/snacks.

10

Patricia P.

16 Jun 2025

·

Stayed 2 nights

Room was ready for check-in at time requested; very cordial welcome, both at front desk and welcome amenities in room. Terrace King room was clean and in good order, but the terrace was bleak (weeds and no flowers in planter; uncomfortable, dirty outdoor seating with no cushions). Coffee service to the room was timely both mornings. Tiki-themed hotel bar was odd and tacky (out of sync with the usual upscale Omni vibe), and sports bar type menu options were unappealing, but service was good. Desk and entrance door service were outstanding as always.

10

Lindsey

20 Nov 2025

·

Stayed 2 nights

Great space in the room for a NY hotel but a great location too! Excellent servers in the restaurant as well as Lenny the doorman!

8

S

17 Dec 2024

·

Stayed 3 nights

The hotel is based off 52nd street so you have Park Lane, Maddison and 5th avenue on your doorstep along with Central Park being only a few blocks further. The reception and the concierge are great, helped us when needed and were great to talk to. The room was clean and bed comfortable. Could have done with a kettle so we could make a coffee or tea. We did however try room service (2 cups of tea and 2 small bottles of water). Ordered, and waited and waited. 40 minutes later I called room service to find out he forgot the order. Not good. 25 minutes later the products came with what can only be described as a ridiculous cost of 31$. I didn’t put a tip due to the poor service but that’s a huge cost for 2 pots of hot water, a small jug of milk, a few tea bags and 2 small bottles of water. That was my only issue with the hotel and while it’s probably not uncommon, make the price more reasonable. Anyway nice hotel barring that and would recommend it. Stock up on water outside the hotel though. We didn’t do breakfast at the hotel.

8

Debra

23 Jun 2025

·

Stayed 2 nights

The hotel was great and a perfect location but the Tikki Bar needs some work. It could be SOOO great but need to remove the leather corporate chairs, add more tropical drinks to the menu (like mojitos), and not have last call so early.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$315
February	US$332
March	US$404
April	US$405
May	US$477
June	US$583
July	US$428
August	US$382
September	US$634
October	US$591
November	US$539
December	US$701

Su	Mo	Tu	We	Th	Fr	Sa
				1 $578	2 $630	3 $582
4 $391	5 $657	6 $847	7	8 $728	9 $888	10 $786
11 $435	12 $577	13 $887	14 $865	15 $839	16 $738	17 $608
18 $422	19 $692	20 $803	21 $696	22 $770	23 $825	24 $750
25 $448	26 $661	27 $781	28 $683	29 $617	30 $760	31 $773

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $722	17 $616	18 $543	19 $513
20 $1,124	21	22	23	24 $799	25 $645	26 $647
27 $452	28 $696	29 $816	30 $701

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Monthly average prices

About this property

Location

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