Best Western Premier Houston Downtown/Convention Center Hotel

$155

/ night

Avg. for November

Best Western Premier Houston Downtown/Convention Center Hotel - Image 1

Best Western Premier Houston Downtown/Convention Center Hotel - Room

Best Western Premier Houston Downtown/Convention Center Hotel - Pool

Best Western Premier Houston Downtown/Convention Center Hotel - Restaurant

Prices for Best Western Premier Houston Downtown/Convention Center Hotel

Select dates to see prices and availability

$155

/ night

Avg. for November

Monthly average prices

Nightly prices at Best Western Premier Houston Downtown/Convention Center Hotel average $108 in September, the cheapest month, and $276 in March, the most expensive, based on the last 12 months.

Average nightly price at Best Western Premier Houston Downtown/Convention Center Hotel by month, last 12 months (USD)
Month	Average price
January	$159
February	$192
March	$276
May	$174
June	$215
July	$161
August	$129
September	$108
October	$190
November	$155
December	$114

Most expensive: March (~$276)

Cheapest: September (~$108)

About this property

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.

Amenities

Business amenities

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining

At Best Western Premier Houston Downtown/Convention Center Hotel, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Location

With a stay at Best Western Premier Houston Downtown/Convention Center Hotel, you'll be centrally located in Houston, just a 5-minute walk from George R. Brown Convention Center and 6 minutes by foot from Toyota Center. This hotel is 0.7 mi (1.1 km) from Daikin Park and 0.3 mi (0.5 km) from Discovery Green.

What's nearby

George R. Brown Convention Center(0.2 miles)
Discovery Green(0.3 miles)
Toyota Center(0.3 miles)
St. Joseph Medical Center(0.5 miles)
The Highlight at Houston Center(0.6 miles)
House of Blues Houston(0.6 miles)
Daikin Park(0.7 miles)
Shell Energy Stadium(0.7 miles)
Sam Houston Park(1.1 miles)
Houston JPMorgan Chase Tower(1.2 miles)
Jesse H. Jones Hall(1.3 miles)
Houston City Hall(1.3 miles)
NOTO Houston(1.3 miles)
Market Square Park(1.3 miles)
Hobby Center for the Performing Arts(1.3 miles)
Houston William Hobby Airport (HOU)(9.4 miles)
Houston, TX (EFD-Ellington Field)(17.4 miles)
George Bush Intercontinental Airport (IAH)(21.9 miles)

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning

Show all

Location

1810 Bell St, Houston Central Business District, Houston, Texas, United States of America

George R. Brown Convention Center (0.2 miles)

Discovery Green (0.3 miles)

Toyota Center (0.3 miles)

St. Joseph Medical Center (0.5 miles)

The Highlight at Houston Center (0.6 miles)

House of Blues Houston (0.6 miles)

More location info

Room options

Standard Double Or Single Room with Sofa (Accessible)

Accessible 1 King

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Junior Suite

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite – 2 Queen Beds, Sofa Bed, Separate Living Room, Work Area, Wet Bar, Microwave & Refrigerator

Suite 1 King Bed Refrigerator & Microwave (Separate Living Room;With Sofabed) 1 King Bed

Double Standard

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Triple Suite

Accessible Suite – 1 King Bed Mobility Accessible Roll-In Shower Sofa Bed Separate Living Room Microwave & Refrigerator

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Room, 2 Queen Beds, Sofa

Standard Suite with Extra Bed

Standard Room 1 King Bed Accessible 1 King Bed

2 Queen Beds + Sofa Room

2 Queen Beds, Work Desk, Sofa, Microwave and Refrigerator

Air Conditioning

Wi-Fi (Free)

Safe

Standard Room (Accessible)

Standard 2 Double Or Single Room

Suite-2 Queen Beds, Nosmok Sofabed, Separate Living Room, Work Desk, Wet Bar Microwave Refrigerator

Suite Accessible

Room details

Air Conditioning

Wi-Fi (Free)

Safe

1 Bedroom Standard Single Room (Accessible)

Air Conditioning

Wi-Fi (Free)

Safe

Accessible Suite 1 King Bed, Mobility Accessible, Roll in Shower, Sofabed, Separate Living Room, Microwave and Refrigerator

Accessible Suite – 2 Queen Beds, Mobility Accessible, Roll-In Shower, Sofa Bed, Separate Living Room, Microwave & Refrigerator

Suite, King Bed, Sofa, Living Area

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard King Suite with Extra Bed

1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Access Suite 1 King Bed Mobility Accessible Rollinshower Sofabed Separatelivingroom Microrefrig Nosmok

Suite, 1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Quadruple Suite with Sofa

Standard King Suite with Sofa

Standard King Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

2 Queen Beds

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite – 1 King Bed, Sofa Bed, Separate Living Room, Work Area, Wet Bar, Microwave & Refrigerator

Accessible Suite – 1 King Bed, Mobility Accessible, Roll-In Shower, Sofa Bed, Separate Living Room, Microwave & Refrigerator

Suite, King Bed, Sofa, Living Area, Accessible

Standard Room, 2 Queen Beds

Room details

Accessible Suite – 2 Queen Beds Mobility Accessible Roll-In Shower Sofa Bed Separate Living Room Microwave & Refrigerator

Deluxe King Suite

Executive 2 Queen Suite

Air Conditioning

Wi-Fi (Free)

Safe

Quadruple Queen Bed

Suite-2 Queen Beds, Sofabed, Separate Living Room, Work Desk, Wet Bar, Microwave and Refrigerator

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Quadruple

Air Conditioning

Wi-Fi (Free)

Safe

Executive King Suite

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Accessible Room – 1 King Bed, Mobility Accessible, Roll-In Shower, Work Area, Sofa

Suite-1 King Bed, Sofabed, Separate Living Room, Work Desk, Wet Bar, Microwave and Refrigerator

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Accessible Room – 1 King Bed Mobility Accessible Roll-In Shower Work Area Sofa

Standard Queen Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite 1 King Bed Accessible Refrigerator & Microwave (Separate Living Room;With Sofabed) 1 King Bed

Standard Room 1 King Bed Accessible 1 King Bed

Standard Double Or Single Room

Suite 1 King Bed Refrigerator & Microwave (Separate Living Room;With Sofabed)

Suite-2 Queen Beds

Room details

Air Conditioning

Wi-Fi (Free)

Safe

2 Queen Beds Work Area Sofa Microwave & Refrigerator

Standard Double Suite with Extra Bed

Accessible Suite 2 Queen

Air Conditioning

Wi-Fi (Free)

Safe

Suite-1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite, 2 Queen Beds

Room details

Standard King Suite

Suite 1 King Bed Accessible Refrigerator & Microwave (Separate Living Room;With Sofabed) 1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Single Room (Accessible)

Air Conditioning

Wi-Fi (Free)

Safe

1 Bedroom Standard Room (Accessible)

Air Conditioning

Wi-Fi (Free)

Safe

Suite – 1 King Bed Sofa Bed Separate Living Room Work Area Wet Bar Microwave & Refrigerator

Standard Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Room, King Bed, Sofa

Junior King Suite

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard 2 Queen Room

Suite – 2 Queen Beds Sofa Bed Separate Living Room Work Area Wet Bar Microwave & Refrigerator

Accessible Suite 1 King Bed

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite, 2 Queen Beds, Sofa, Living Area, Accessible

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Double Or Twin Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Single Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Suite

Air Conditioning

Wi-Fi (Free)

Safe

Standard Double Room (Accessible)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Junior Double Suite

Standard Two Queen Room

Standard Double Or Twin Room (Accessible)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

2 Queen Beds, Work Area, Sofa, Microwave & Refrigerator

Standard 2 Queen Suite with Sofa

1 King Bed, Work Area, Sofa, Microwave & Refrigerator

Standard Double Or Single Suite with Extra Bed (Accessible)

Suite-1 King Bed, Sofabed, Separate Living Room, Work Desk, Wet Bar, Microwave Refrigerator

Standard Double Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite, 1 Double Bed with Sofa Bed, Accessible (Roll-In Shower)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Room 2 Queen Beds Refrigerator & Microwave 2 Queen Beds

Standard Room, 1 King Bed

Room details

1 King Bed, Work Desk, Sofa, Microwave and Refrigerator

Air Conditioning

Wi-Fi (Free)

Safe

Executive Double Or Single Suite

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard King Room (Accessible)

Standard King Room with Sofa

1 Bedroom Standard Double Room

Standard Double Suite (Accessible)

1 Bedroom Standard Double Or Twin Room

Air Conditioning

Wi-Fi (Free)

Safe

Room, King Bed, Sofa, Accessible

Standard King Room with Sofa (Accessible)

Standard King Suite with Sofa (Accessible)

Standard Queen Room (Accessible)

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Accessible

Suite, 2 Queen Beds, Sofa, Living Area

Executive Single Suite

Standard Triple Suite (Accessible)

Standard 2 Queen Or Single Suite

Standard Suite with Sofa

(1)Standard Room 2 Queen Beds Refrigerator & Microwave

Standard 2 Queen Suite with Extra Bed

Standard Quadruple Suite

Executive Quadruple Room

Standard Single Suite

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Standard Quadruple Room

Standard Suite with Sofa (Accessible)

Standard Double Suite with Sofa

1 King Bed + Sofa Accessible Room

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Suite 1 King Bed Refrigerator & Microwave (Separate Living Room;With Sofabed) 1 King Bed

Standard Double Suite with Sofa (Accessible)

1 Bedroom Standard Single Room

Air Conditioning

Wi-Fi (Free)

Safe

Standard Room 1 King Bed Refrigerator & Microwave 1 King Bed

Standard Quadruple Room with Sofa

Standard Double Suite with Extra Bed (Accessible)

Standard Room 1 King Bed Refrigerator & Microwave 1 King Bed

Executive 2 Double Room

Executive Room

Standard 2 Queen Or Single Room

Executive Triple Suite

Standard Double Or Single Suite with Sofa

Standard Single Suite (Accessible)

Standard King Suite with Extra Bed (Accessible)

Standard Room 2 Queen Beds Refrigerator & Microwave 2 Queen Beds

Standard Quadruple Room (Accessible)

Executive Double Suite

Standard Double Or Single Room (Accessible)

Standard King Or Queen Room

Standard Quadruple Suite (Accessible)

Standard 2 Queen Suite

1 Bedroom Standard Double Room (Accessible)

1 King Bed + Sofa Room

Standard Suite (Accessible)

Deluxe Double Suite

Standard Room 1 King Bed Refrigerator & Microwave

Standard Triple Room

Standard King Suite (Accessible)

1 King Bed Work Area Sofa Microwave & Refrigerator

Suite Access Suite 2 Queen Mobility Accessible Rollinshower Sofabed Separat Livingroom Micro Refriger Nosmok

Executive Suite

Room details

Air Conditioning

Wi-Fi (Free)

Safe

Executive Quadruple Suite

Standard Double Suite

Guest reviews of Best Western Premier Houston Downtown/Convention Center Hotel

7.5

Good

Based on 1,001 verified reviews

Who stays here?

Business

47%

Couple

15%

Family

24%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center by IHG, guests praise the walkable location to Toyota Center, Minute Maid Park and the convention center, but report extensive on-site and nearby construction that complicates parking, access and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many appreciate friendly staff and a generally satisfying, varied breakfast. Common drawbacks include musty odors, dated rooms with maintenance issues, cleanliness inconsistencies, noisy nightlife nearby, and issues with the pool, hot tub, and elevators. Expect a convenient base for events, but be prepared for renovation-related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and nearby roadwork limit parking and make access confusing. Multiple reviews cite an over-chlorinated or cloudy pool, a cold or out-of-order hot tub, and a closed or limited gym; a few note free on-site parking and an indoor pool.

Related guest reviews

Leah

Jun 2, 2025

Stayed 1 night

Check in waa smooth & was allowed an hour early check in. Friendly staff. Room was spacious. Free parking definitely a plus. Only negatives were the room had a strong mildew smell when walking in & the pool seemed murky due to too much chemicals as well as the jacuzzi being out of order.

Korin

Dec 26, 2024

Stayed 2 nights

Indoor jacuzzi and Heated pool is always a plus. Breakfast buffet was also nice.

Alyssa

Jul 29, 2025

Stayed 2 nights

Upsetting that there was construction on all the streets around (hotel can’t control), front of hotel being remodeled which adds to the small parking lot. Breakfast was average- nothing special. The pool was small and so so cold. The Jacuzzi didn’t work and when asking the staff, they didn’t know how to work anything. Our key was terrible, even after switching it out. Took at minimum 7-10 swipes to access the room. Only upside is it’s very close to the Daikin stadium and Toyota center. If you just need somewhere to rest your head, this place will do the job. Nothing great, not even for the price but it got the job done.

Karine

Jul 29, 2025

Stayed 3 nights

Hotel was close to the convention center so that was the main thing for us. Parking was full and messy because of the construction. Construction around the hotel was also going on and they closed the street going to the convention center. Not the hotel’s fault but it double our walking time to the convention center. Pool had way too much chlorine in it, we could not breath correctly and our eyes were burning even if we did not but our eyes in the water. Breakfast was ok, nothing exceptional, nothing bad either.

Misty

Jul 30, 2025

Stayed 2 nights

The entire hotel is under renovation. The pictures are not accurate. Yes, they have free parking but majority of it is taken up from the construction. There is only ac in the lobby area and rooms, no AC on room floor or in elevator. Elevators were definitely a tough ride. Room looked like it was half renovated, crappy paint job, broken tile on floors and the whole pool/pool are needs to be redone. It's not safe, clumps of hair in the pool and pool was chipping with no water fall. Only positive was "free" parking and comfortable bed. Very disappointed based off the pictures verse what was there. Most areas/roads surrounding hotel we're all under construction. Also, we paid cash up on arrival but was then charged via credit card for the stay so keep an eye on that.

nara

Feb 6, 2025

Stayed 1 night

I planned to relax in the hot tub but it was under construction and not mentioned before I booked.

BAO

Mar 19, 2023

Stayed 2 nights

Location is ideal for walking to convention center and most of downtown. Included breakfast and self parking are major pluses. Some negatives include the gym facilities with inoperable treadmills, expired brochure stand, and excessive wear and tear of the public areas

Eduardo

May 30, 2025

Stayed 2 nights

It’s being remodeled. Horrible smell of mold throughout the hotel. The pool water was disgusting. No AC in the 4th floor hallway. Not enough parking for all the guests. Staff was rude and no help at all.

Mensah

Nov 6, 2025

Stayed 3 nights

The gym was advertised as open but is under construction which impacted my rehab schedule and energy level for a very important networking event that I paid a lot of money to attend. Additionally, the entire area around the hotel is under construction (likely for a while) so it's very difficult for Ubers to find the entrance / during the day it was blocked, and it's even difficult to walk to certain nearby areas as streets are closed off. Lastly, I noticed after coming back the first day that my door hadn't locked. After that when leaving I had to pull the door probably 5-6 times with just the right amount of force to create vibration so the dead bolt went incrementally further and then finally slid into the lock. It was the 2nd room I had because the first they gave me was right next to the construction, and I didn't have time to keep requesting to move to another room. Definitely was not worth almost $300 per night and I assumed it probably won't be for quite a while, given the construction in the area.

Yacine

May 29, 2025

Stayed 2 nights

Pool is small with a very strong smell of bleach. Couldn't use it for days. Your lungs will hurt!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews mention musty or moldy odors, pests (including roaches), and worn bathrooms, with dirty or cloudy pool water also noted. Some guests found clean rooms, but overall cleanliness and upkeep are inconsistent.

Related guest reviews

Kimberly

Jul 5, 2025

Stayed 1 night

I chose this hotel because of the pictures on the website and the amenities. However, it looked nothing like what was on the website. Everything was looking bad from the time we pulled up. We had to enter the building by going around a big industrial trashcan. When we walked in the lobby the furniture was dirty. You should not see filth when you first walk in. First impressions are lasting impressions. I tried to give it the benefit of the doubt because it looked like renovations were being done but when I went upstairs it looked more like a motel than a hotel. The room had a horrible smell like mildew. The light on the left side kept going off like it had a shortage. The room and bathroom were falling apart and should not have been offered for anyone to stay in. The jacuzzi and pool looked like there had been no maintenance. Whoever the owner is should really take notes if there are numerous people with the same complaints and make the proper corrections sooner than later. If not, they should only put people in the rooms that have already been renovated because these conditions are hazardous to one's health. There was one positive thing. The breakfast was good. Thank you breakfast staff!

mark

Oct 26, 2024

Stayed 1 night

The hotel is in terrible shape. Falling apart. Extremely dirty, grimy, disgusting. The floors in the hotel room were "sitcky". Shower had no pressure. Not clean - human hair all over the place. curtains were threadbare. The smell in the hallway WAS mold. Everything about the hotel is completely run down, The free breakfast was so bad!!!! For instance, omelets were runny. Bread was stale. The coffee was absolutely terrible. The cream was even curdled. The front entrance was a mess - from the storm. But still. The storm was a relatively long time ago.....we will never stay there again!!!! They should refund everyone their money to safe face and reputation. This hotel gives Holiday Inn (an iconic US brand -especially for travels) a bad name and a black eye.

Tracy

Aug 18, 2025

Stayed 1 night

Bottom line, we left at 12am after we found SEVERAL roaches in the room. The hotel (before this discovery) was eh. The check in was quick and the gentleman at the desk was pleasant enough. The hotel however is under construction so there were 2 big dumpsters and A TON of boxes and old furniture in the back parking lot taking up several parking spaces. We found the last spot available and after moving some empty boxes we were able to park. We didn’t want to leave the lot for fear of there not being a parking spot when we returned. Around 12am as we were about to go to bed we saw a roach on the wall..needless to say he WAS NOT ALONE. After finding several kore I called the desk to get a different room and they were completely booked. So at 1 am we packed up and were off to find a new hotel for the night. Very crappy experience. Was only given 50% of my room charge back. I am sure it goes without saying that I DO NOT recommend this hotel.

Karah

Jan 4, 2025

Stayed 2 nights

We were given a room on the 4th floor with a shower that only had luke warm water, a sink that didn’t drain, a terrible smell of mold / mildew that had us coughing the entire next day, and a nasty dirty pool that had so much chlorine we could only stay in the room for 5 minutes and green scum on the side of the pool that would come off on your hands. We had to demand to be given a different room on a different floor, as the person on duty talked about how the 4th floor had just been “remodeled” due to a roof leak (hence the mold / mildew). The second room wasn’t much better. The only plus is it is close to the Toyota Center, if you don’t mind being sick for the basketball game.

Roger

Sep 14, 2024

Stayed 1 night

Front desk service was good. Breakfast area and food was good. Room was not good. Musty and I found a roach in my room when I got out of bed.

Lane

May 15, 2025

Stayed 1 night

Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.

Jamie

Nov 24, 2024

Stayed 3 nights

The room reeked of mildew. We found roaches. We the pool was cloudy and gross. Over all worse stay in my whole life. Only good thing was breakfast.

Elijah

Jun 2, 2025

Stayed 1 night

The property does not look how it looks in the photos, it’s more run down. The beds, floors and walls did not match the pictures displayed they need to be updated. I had a lot of things wrong with my room. My bathroom shower was not properly cleaned, the shower head had green residue on it. The bathroom door didn’t close. My actually room door didn’t shut all the way so you can peep through a crack and see into my space. Dresser doors didn’t close, i tried to close them and they slid back out the floor must be uneven. The smell was horrible it smelled like mildew/mold in the hallways, the room smell wasn’t that bad but still smelly.

Alexandra

Jul 29, 2025

Stayed 3 nights

I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.

Carolyn

Jul 24, 2025

Stayed 1 night

There was construction so very little parking. The rooms smelled like mildew. The shower had parts falling off. The whole building was in terrible shape!

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AI-generated summary based on recent guest reviews

Rooms

Some suites feel spacious and beds can be comfortable, but rooms are often dated with assorted maintenance issues (faulty thermostats, small TVs, uneven floors, doors or curtains that do not close). Noise from nearby nightlife and traffic is a recurring complaint.

Related guest reviews

Anthony

May 10, 2025

Stayed 1 night

Loud due to lowriders revving their motors all night along with their music.moldy, and tore up. Absolutely no place to park. Beds were comfy.

monique

Jan 1, 2025

Stayed 1 night

This is the second Holiday inn that i don’t like. Once you approach the property it’s cut off due to roof damage.Very limited parking, the room didn’t have black out curtains. Very loud !!! i could hear children in the hallways . The show had a restriction on hot water not letting you turn past a certain point . there was no thank you for the stay after checking out . The only great thing about it is it was so close to the toyota center i could literally touch it from my hotel room. over all the breakfast was great . i wouldn’t recommend if you are wanting to relax or really enjoy yourself it’s good for a hi and bye in and out and great if you are going for a event and your there just for sleep . the bed was comfy and cozy i’ll add not the best but not the worst .

Lane

May 15, 2025

Stayed 1 night

Room smelled moldy and tub faucet had a drip. They are currently renovating the exterior, the Lobby is nicer but the elevators and rooms need attention.

Jasmina

Jul 1, 2025

Stayed 1 night

People were nice and rooms were clean, but they need to do something about the humidity in the rooms

Rachelle

Mar 16, 2025

Stayed 1 night

Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….

Benny

Jun 23, 2025

Stayed 2 nights

We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.

Kira

Jun 30, 2025

Stayed 1 night

Great space, amenities were up to our expectations and we enjoyed our stay. Only two things weren't very great: one, being the windows and how loud the outside noises come through. Second, the people who stayed in the room before us, pulled a "Ross" on the standing lamps.

Jill

Mar 22, 2025

Stayed 2 nights

The curtains didn’t close all the way. Thermostat was not working well

Josephine

Apr 15, 2025

Stayed 1 night

Walking distance to basketball arena, room smelled like someone smoked, a/c was excellent, not a quite place to lay your head. Venue a block away stays open until 2am and the music is very loud. But I can sleep through anything so it didn’t bother me. Bed was very comfy. Staff was nice.

Robert

Dec 3, 2023

Stayed 1 night

Old. Outdated. TV was small compared to other hotels. Not expecting a 60” but not a 19”. Carpet in room is old. Rest room is outdated foo. No ac vent in restroom nor an exhaust fan so always “humid”in there.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with repeated praise for front desk and breakfast teams. A few guests reported slow, unhelpful, or rude responses during problems.

Related guest reviews

Salvador

Apr 18, 2024

Stayed 1 night

The staff was great.

Regina

May 10, 2024

Stayed 2 nights

Staff was awesome but the renovations that were taking place left the place messy.

Linda

Sep 29, 2023

Stayed 2 nights

Inez was a delight. Always willing to help with local info. Carpet in room could use a deep cleaning.

Kelsey

Aug 14, 2025

Stayed 1 night

Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.

Benny

Jun 23, 2025

Stayed 2 nights

Rebecca

May 24, 2023

Stayed 1 night

First off, Garrett was awesome! We interacted mainly with him and he was very friendly, professional, and helpful. He is definitely an asset to the company and a great representation of customer sevice. Our stay itself was short, but it went well. Once in the rooms, you can tell that the hotel is a bit older, but it was kept very clean. We had no issues with the overall quality. The pool was also clean, though the jets weren't working in the hot tub that night.

Manuel

Jan 14, 2024

Stayed 2 nights

Hi. We went to an event at the Toyota Center and stayed here for 2 nights. I felt I had to take the time to commend the front desk staff. Specifically Mirwais and Muskan. They were both great and went out of their way to make our stay the best that we’ve had in a long time. We’re planning on going back in March and will definitely be staying here again. Thank you and see you soon 🤗😊

Katherine

Nov 17, 2025

Stayed 1 night

Very helpful and polite staff

Dayvon

Aug 19, 2025

Stayed 3 nights

Although the property is currently under construction, the staff we're very nice and ensure that my stay was very pleasant. The housekeeping team we're very nice and kind as well. Worth the getaway.

shea

Aug 2, 2024

Stayed 2 nights

The shower had not been cleaned. There was not any place to hang our clothes. Staff was friendly the covered parking was damaged and blocked off. Did not get the expected holiday inn standards

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Location

Very convenient for Toyota Center, Minute Maid Park, and the convention center; many guests walk to events. Some describe the area as sketchy, with heavy construction and nightclub noise affecting sleep.

Related guest reviews

Janice

Jul 30, 2023

Stayed 4 nights

Great location Excellent service

Coffy

Mar 15, 2025

Stayed 1 night

Overnight visit with family to see Houston Rockets. Excellent location, Toyota center was literally just across the street from hotel. Had we known, we would’ve not paid for parking at Tundra Garage.

Rachelle

Mar 16, 2025

Stayed 1 night

Stay here if you don’t like getting sleep. There is a club right next door that plays loud music til 2am ….

John

Dec 2, 2024

Stayed 5 nights

Perfect location for an event at the George R Brown convention center.

Ronald

Jun 22, 2025

Stayed 1 night

The hotel is located at great location near sports venues. The only downside is that there is construction around it.

Benny

Jun 23, 2025

Stayed 2 nights

Geoffrey

Jun 13, 2025

Stayed 3 nights

Great stay. Perfect location with free parking which is unheard of in this area. They could expand the snack options since there are not of options for snacks within walking distance of the hotel, but everything went smoothly and our girls had a good time with the indoor pool.

Brad

Mar 24, 2024

Stayed 1 night

Great price for the downtown location

Jason

Feb 25, 2025

Stayed 3 nights

Easy access to convention center and loves the free breakfast

Daniel

Sep 22, 2023

Stayed 3 nights

Selected this hotel because it was within walking distance to the convention center. Area around hotel is very sketchy and I wouldn't want to walk at night. Also, room smelled very musty. Thought it was a little over-priced.

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Dining

Breakfast is frequently praised for variety and taste, with several guests calling it a highlight. A few describe it as average or note occasional unfriendly service.

Related guest reviews

Leah

Jun 2, 2025

Stayed 1 night

JOHN

Oct 11, 2025

Stayed 2 nights

The breakfast was actually quite good for a hotel free breakfast.

maria

Mar 29, 2024

Stayed 1 night

The breakfast had such a variety to satisfy everyone. The location was a short distance to both the ball field and the concert venue we had plans for. All staff were pleasant. I would definitely stay here again.

Abigail

Jun 27, 2025

Stayed 2 nights

Great breakfast, within walking distance to Astros game and felt safe. Hotel was very quiet!

Kelsey

Aug 14, 2025

Stayed 1 night

Brittany

Jan 4, 2025

Stayed 2 nights

The breakfast was good and the kids loved the indoor pool. The bed in the room was big and comfortable.

Thomas

Aug 10, 2023

Stayed 7 nights

I stayed at this hotel because I was attending a convention. I loved the closeness of the hotel to the convention center. I could walk from my room to the meetings in less than 10 minutes. I also liked the hotel having plenty of free parking and a pretty decent breakfast that was included in the hotel price.

Joseliza

Jun 2, 2023

Stayed 1 night

Great stay overall. Booked the hotel for being close to the Houston passport agency and being close to the freeway as well. The front desk were considerate to let me park my car because of being held up in line in passport agency. I love their breakfast.

Rose

Feb 25, 2023

Stayed 2 nights

The room was nice, the breakfast buffet was AWESOME!! Enjoyed the fitness room and indoor swimming pool. The staff were very helpful, friendly and professional.

Alexandra

Jul 29, 2025

Stayed 3 nights

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Eric

4 weeks ago

Stayed 1 night

The hotel itself was really nice. The bed was comfortable. The AC was COLD. The area was under construction. There was a little bit of a language barrier with the day staff.

Joseph

Sep 21, 2026

Stayed 4 nights

It was a good hotel just needs cleaning and updated.

Amy

Sep 19, 2026

Stayed 1 night

Location was very convenient to Toyota center. However, could use some updates. My bathroom door didn’t close. Since I was staying alone I didn’t say anything. Didn’t think to take pictures but it was like the door was too big for the opening, couldn’t get it flush at all. Other than that the bed was comfy and pool was nice. Would return jugs because of convenience to Toyota center and downtown.

Blanca

Sep 12, 2026

Stayed 1 night

We had a great stay. The staff was very nice at check in and out. The room was very spacious and comfortable.

Aidee

Aug 31, 2026

Stayed 1 night

Staff was wonderful, the room was clean.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Best Western Premier Houston Downtown/Convention Center Hotel

Is parking available at the property?

Free self-parking is available on-site, though it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 15 for adults and USD 20 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities, including a registration desk, public washrooms, and meeting spaces. There is also elevator access and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Houston, within a 15-minute walk of Toyota Center and George R. Brown Convention Center. It is 0.5 km from Discovery Green and 4.8 km from MD Anderson Cancer Center.

Does the property have a swimming pool?

Yes, there is both an indoor and an outdoor pool available for guests, with access from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children can stay free when occupying the parent's or guardian's room using existing bedding.

What is the policy regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and guests are encouraged to inquire directly for specific needs.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Houston trip?

When are crowds highest and lowest at Best Western Premier Houston Downtown/Convention Center Hotel in Houston?

April is the busiest month for the Best Western Premier Houston Downtown/Convention Center Hotel in Houston, with demand peaking for conventions and events; January is the quietest month for crowds and the most relaxed time to visit.

What month has the lowest room rates at Best Western Premier Houston Downtown/Convention Center Hotel in Houston?

September is the cheapest month to stay at the Best Western Premier Houston Downtown/Convention Center Hotel in Houston, averaging $125 a night over the trailing 12 months; March is the priciest month at about $323 a night, though January is the quietest month for crowds.

Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $221	3 $241	4 $238	5 $170	6 $123	7 $124
8 $123	9 $127	10 $127	11 $144	12 $170	13 $170	14 $161
15 $110	16 $110	17 $110	18 $110	19 $110	20 $110	21 $110
22 $110	23 $110	24 $110	25 $110	26 $110	27 $123	28 $144
29 $110	30 $110

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-11-02: 220.68848810699464USD
2026-11-03: 240.59920763458254USD
2026-11-04: 237.70754646148683USD
2026-11-05: 169.75376496215821USD
2026-11-06: 122.81141309555055USD
2026-11-07: 123.82022878021242USD
2026-11-08: 122.94822191696169USD
2026-11-09: 127.213143886261USD
2026-11-10: 127.213143886261USD
2026-11-11: 144.29069680358887USD
2026-11-12: 169.89082985198976USD
2026-11-13: 169.89082985198976USD
2026-11-14: 161.3466802243042USD
2026-11-15: 110.14639705627442USD
2026-11-16: 110.14639705627442USD
2026-11-17: 110.14639705627442USD
2026-11-18: 110.14639705627442USD
2026-11-19: 110.14639705627442USD
2026-11-20: 110.14639705627442USD
2026-11-21: 110.14639705627442USD
2026-11-22: 110.14639705627442USD
2026-11-23: 109.82552625427248USD
2026-11-24: 110.14639705627442USD
2026-11-25: 110.14639705627442USD
2026-11-26: 110.14639705627442USD
2026-11-27: 122.81141309555055USD
2026-11-28: 144.29069680358887USD
2026-11-29: 110.14639705627442USD
2026-11-30: 110.14639705627442USD
2026-12-01: 110.14639705627442USD
2026-12-02: 110.14639705627442USD
2026-12-03: 110.14639705627442USD
2026-12-04: 118.66898572296144USD
2026-12-05: 118.66898572296144USD
2026-12-06: 110.14639705627442USD
2026-12-07: 110.14639705627442USD
2026-12-08: 110.14639705627442USD
2026-12-09: 110.14639705627442USD
2026-12-10: 110.14639705627442USD
2026-12-11: 144.29069680358887USD
2026-12-12: 144.29069680358887USD
2026-12-13: 105.87431370681763USD
2026-12-14: 105.87431370681763USD
2026-12-15: 105.87431370681763USD
2026-12-16: 106.82768204284669USD
2026-12-17: 105.87431370681763USD
2026-12-18: 114.40768285400392USD
2026-12-19: 114.40768285400392USD
2026-12-20: 105.87431370681763USD
2026-12-21: 105.87431370681763USD
2026-12-22: 105.87431370681763USD
2026-12-23: 105.87431370681763USD
2026-12-24: 105.87431370681763USD
2026-12-25: 105.87431370681763USD
2026-12-26: 105.87431370681763USD
2026-12-27: 105.87431370681763USD
2026-12-28: 105.87431370681763USD
2026-12-29: 105.87431370681763USD
2026-12-30: 105.87431370681763USD
2026-12-31: 127.213143886261USD
2027-01-01: 122.34635016601564USD
2027-01-02: 127.213143886261USD

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $110	3 $110	4 $119	5 $119
6 $110	7 $110	8 $110	9 $110	10 $110	11 $144	12 $144
13 $106	14 $106	15 $106	16 $107	17 $106	18 $114	19 $114
20 $106	21 $106	22 $106	23 $106	24 $106	25 $106	26 $106
27 $106	28 $106	29 $106	30 $106	31 $127