Quality Suites Irving-Las Colinas

Shuttle service is appreciated but runs on limited hours and is sometimes unavailable on weekends or early mornings. Some equipment and in-room amenities are broken or worn, while parking is plentiful but lighting/safety concerns and small perks like popcorn and coffee are noted.

Feedback is mixed: some guests found rooms very clean, but many cite smoke or mildew odors, dampness, and pests (roaches and bedbugs). Housekeeping misses—dirty linens, trash left behind, and stained or worn items—are reported by multiple reviewers.

Rooms are often spacious or quiet for the price, but many feel dated with recurring issues like loud or weak AC, malfunctioning jetted tubs, and broken fixtures; pillows and bed comfort are frequently criticized.

Service is widely praised as friendly, helpful, and accommodating, with staff arranging rides, assisting during flight disruptions, and resolving room issues. A few guests report slow check-in, refund problems, or miscommunication about room types and shuttle availability.

Convenient to DFW Airport and the Irving Convention Center, with several mentions of a quiet area that feels generally safe and near dining. A few guests found it a bit out of the way for specific plans.

Breakfast feedback is often limited or below average, with reports of missing items and mediocre or watery hot options. Some guests, however, enjoyed the breakfast and found it hot or satisfactory.