Is parking available at the property?

Parking is available on-site and is free. There are limited parking spaces, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available upon request. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to inquire directly for detailed information.

Where is the property located in relation to key landmarks?

The hotel is located in Irving (Las Colinas), within a 5-minute drive of the Irving Convention Center and Mustangs of Las Colinas. It is approximately 8.7 miles from Grapevine Historic Main Street District and 8.9 miles from Grapevine Mills Mall.

Does the property have a swimming pool?

The property does not feature a swimming pool.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Quality Suites Irving-Las Colinas Hotel Accommodation

Average nightly price at Quality Suites Irving-Las Colinas by month, last 12 months (USD)
Month	Average price
January	US$64
February	US$66
March	US$70
April	US$61
May	US$66
June	US$106
July	US$83
August	US$73
September	US$64
October	US$71
November	US$68
December	US$66

What guests think

At Quality Suites Irving-Las Colinas, guests consistently praise the friendly, accommodating staff and convenient location, but reviews also highlight dated facilities, uneven room maintenance, and variable cleanliness that ranges from spotless stays to issues like odors, pests, and dampness.

Breakfast quality is inconsistent, and several reports describe limited or missing items, while the airport shuttle is useful when available but has restricted hours and occasional gaps in weekend or early-morning service. Many guests found rooms spacious or quiet, yet recurring complaints include loud or underperforming air conditioners, broken fixtures, weak hot water, and uncomfortable pillows or beds. Extras like popcorn and all-day coffee are appreciated, though parking-area lighting and security concerns are noted. Expect friendly service and a convenient base with trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service is appreciated but runs on limited hours and is sometimes unavailable on weekends or early mornings. Some equipment and in-room amenities are broken or worn, while parking is plentiful but lighting/safety concerns and small perks like popcorn and coffee are noted.

Related guest reviews

6

Alejandra

22 Mar 2025

·

Stayed 1 night

I reserved this hotel because of the airport shuttle. When I arrived I requested it and I was told that they did not run on Saturdays and in any case ask in the morning. I did and I had the same answer, but in the end they got transportation to the airport. So be advised. We also reserved a room with multiple beds and they gave us one King and a sofa bed, something I wanted to avoid. We came back and requested one with two beds, but they were all taken. Apparently, they give priority to those reserved for 4 people.

8

Luis

5 Jan 2023

·

Stayed 1 night

Parking lot is not look safety for car!

10

Fabian

14 Dec 2024

·

Stayed 2 nights

Great place to stay! Afternoon popcorn was a real delight. Cleaning & front desk staff were very attentive.

8

Lisa

1 Apr 2025

·

Stayed 1 night

We were disappointed that there was no airport shuttle available on weekends, or before 8AM. We reserved this hotel specifically for the shuttle. This information should be clearly stated in the hotel listing. Had to pay for an Uber instead. We also reserved a room with two beds, but we were told that this was not passed along from Expedia to the property, so the only room available was with one king bed. So one person had to sleep on the couch. Overall, things were fine. The room was clean and the location was convenient, the breakfast was good. So it met our basic needs, but the condition of things like the bathroom door, the toilet seat, and other cosmetic issues left a bit to be desired. So our overall impression was satisfactory, but not enthusiastic.

10

Michelle

10 Jan 2025

·

Stayed 1 night

The manager went out of her way during a very frustrating trip (weather cancellations) and made us feel very welcome and made sure we had everything we needed including food and transportation. She was short staffed due to the storm and she stepped up and drove the shuttle to make sure everybody made it to and from the airport.

10

Henry

25 Apr 2025

·

Stayed 2 nights

People are very welcome and friendly and also this place has a shuttle service to airport pick up

4

Scott

30 Apr 2025

·

Stayed 3 nights

Exercise equipment broken. Remote in room broken. Hair dryer broken. Beds were comfortable. Breakfast was mediocre.

8

Faye

16 Sept 2025

·

Stayed 1 night

Hotel waa clean and comfortable, however we were very disappointed to find out the airport shuttle service starts 8am and ends early too. The whole purpose of choosing this hotel was for the airport shuttle. Was very disappointed to find out we could not use it for the departure or arrival of our trip.

4

Blanca

19 Oct 2025

·

Stayed 1 night

Would not recommend. - All cameras have been removed in this hotel. - The elevator shakes and stops mid floor. - The stair way is dim and again, no cameras. We can see where the camera should go because the casing and wire is still there. - Small roaches in random areas. - Hotel room has not been vaccumed. - Parking lot is dim. - AC in the room didn't work well and our room was warm through the night.

8

Robin

4 Apr 2025

·

Stayed 1 night

Very nice staff. We didnt have hot water and had to change rooms. Things like that happen. They apologized. We used the airport shuttle which was nice. A nice hot breakfast. We would stay again.

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Cleanliness

Feedback is mixed: some guests found rooms very clean, but many cite smoke or mildew odors, dampness, and pests (roaches and bedbugs). Housekeeping misses—dirty linens, trash left behind, and stained or worn items—are reported by multiple reviewers.

Related guest reviews

6

Nataly

18 Aug 2025

·

Stayed 1 night

Everything was good other than the fact that there was a cockroach 😩

2

Tammy

14 Dec 2023

·

Stayed 2 nights

I got bit up by bedbugs

4

Naomi

12 Dec 2023

·

Stayed 1 night

Front desk was wonderful, accommodating and check-in was quick and hassle free. Those folks were awesome! But the room and cleanliness however was terrible. My room still had cleaning supplies sitting on the desk. The shower was not clean and had hair on the shower walls from the last guest. Dirt and hair on the bedsheets. Stains on the couches. Dirty used cups stacked next to the ice bucket. Not to mention I could hear every step the people above me made, and my floor creaked and buckled. I picked this location because it was conveniently located next to my office but I will be staying elsewhere when I come to town for future visits.

10

Ruben

25 May 2025

·

Stayed 2 nights

Our stay was for 3 days. Location was great with plenty of food options around and it was close to the Irving Convention Center. Free breakfast from 6:30am-9:30am. Room was clean and had all the standard amenities. Blackout Curtains are present just hidden behind false curtains so you still get privacy. Closet is behind the large mirror. Tv has standard cable. No stream apps. We had a slight issue with our first room’s door not locking and the hotel was able to switch rooms very quickly, which we appreciated. Location felt safe, plenty of parking and each one of the staff members was very friendly, helpful and attentive. A Quality stay indeed.

8

Erica

24 Mar 2024

·

Stayed 1 night

It was very quiet and clean

10

Alejandra

15 Jun 2025

·

Stayed 2 nights

Great place to stay! Very clean and affordable! Staff was very friendly.

2

Tammy

9 Dec 2023

·

Stayed 2 nights

They had bedbugs

2

ShaBrittany

23 May 2023

·

Stayed 3 nights

When you first walk into room 307 you smell mold. My husband went to the front desk to let them know and we were told housekeeping would be sent and that we are more than welcome to spray air fresheners to cover the smell not provided of course. There is mold in the air unit, sink, and behind the toilet. Housekeeping came and removed our trash bag that I personally bought and replaced it with a cheap one and replaced our towels. No mold was cleaned. At all. Trash from previous guest were left in the room. The non smoking room had burn holes on the sheets. Just terrible altogether. Won’t return

2

Emerson

14 Jul 2025

·

Stayed 1 night

The description is very misleading. The online listing claims that a sofa bed is said to be included with the suite. This is not the case. I understand that there will always be a certain degree of curating with the online pictures. This to say I never expect hotels to look like they do in the online images. However, the discrepancy between the online images and the actual hotel is quite a gap for this establishment. The room smells of cigarettes, though smoking is banned. The carpets quite clearly have not had a proper cleaning in ages, and this can be smelled during your stay. More importantly, you simply do not get the room you are paying for. The amenities described online are what you get in regards to the space, layout, and things like a sofa-bed. I planned on doing some work during my stay and the desk chair in my room was literally broken--locked all the way down to the ground almost. Needless to say, working is not a possibility in this hotel. Coffee was good and the staff was friendly. The listing itself, however, should not include images of a sofa bed, as this is not included. Likewise, I think they could do the bare minimum and check to see if their desk chairs are not broken, Otherwise the listing is downright fraudulent in its representation of the rooms.

10

sreenivasa

5 Jul 2023

·

Stayed 3 nights

Excellent service and friendly staff. Breakfast was good and room was clean.

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Rooms

Rooms are often spacious or quiet for the price, but many feel dated with recurring issues like loud or weak AC, malfunctioning jetted tubs, and broken fixtures; pillows and bed comfort are frequently criticized.

Related guest reviews

8

Kimberly

14 Jul 2024

·

Stayed 1 night

Nice place for a quick stay. The pillows were a joke though. They were throw pillows, not regular size pillows. It was annoying to sleep on.

10

David

4 Jun 2025

·

Stayed 1 night

The service we received from Carol, the manager, and her staff far exceeded our highest hopes. Not only was the shuttle service from DFW spot on and timely, but ;throughout our stay the kindness and warmth exuded was so greatly appreciated. The hotel building and grounds are kept up beautifully and the charming guest room is spacious, clean, comfortable and well laid out. Every amenity we might need has been thought of and provided. I felt safe, welcomed and appreciated. The breakfast provided was served hot and fresh. The variety of yummy food choices and the incredibly delicious coffee helped make the start of our day ideal. How I wish that every hotel was like this one…filled with caring staff and a manager who delight in providing outstanding service and who are committed to excellence.i highly recommend Quality Suites here in Irving, TX as your next destination hotel. I hope we return soon!!

10

Elizabeth

4 Sept 2023

·

Stayed 2 nights

Quiet area, comfy beds for me and my fam. Will come back next time when were in town.

6

Shane

10 Apr 2024

·

Stayed 1 night

The rooms are great and the staff is super friendly. They are being lax in servicing their room air conditioners. I had to find a room with a functioning one. 2/3 were duds. They need to put some effort into this before summer hits or I am not coming back.

4

kim

9 Jun 2024

·

Stayed 1 night

It just was not great comfort. Bed waa like sleeping on one mattress and the bed frame

4

Clifton

11 Jun 2024

·

Stayed 1 night

Old property, needs update

6

Brian

21 May 2025

·

Stayed 1 night

Hotel and stay was okay - nothing special. Room was clean and good sized. Bed was okay. Soft mattress but not terrible. Bathroom faucet sprayed water everywhere. Very low hot water pressure in morning for shower. Reported both at checkout. Breakfast was kinda laughable. Hot options were some sausage links and tater tots and make your own waffle. No eggs. Small pastry selection and some yogurt. No cereal or even milk. I was there for one night because of an issue at another hotel so it was fine for what I needed but not somewhere I'd pick for a longer stay.

6

Shane

2 Apr 2024

·

Stayed 1 night

They need to test their air conditioners to make sure they are operating properly. It took three rooms to find a functional AC unit. The first room they gave me, the AC was set to 61 degrees, obviously been running all day and it was humid in the room. The maintenance people are phoning it in I guess, need to do their job.

10

Heather

11 Apr 2024

·

Stayed 1 night

It fit my needs perfectly so far as location went. The light in the entry way to my room didn't work and the air conditioner was super loud, but aside from that a perfectly decent place for the price

4

Julie

27 Mar 2023

·

Stayed 1 night

The whole reason i booked the room was for the jetted tub...that didn't even work. By the time i discovered it, it was late at night & was only staying one night but what a waste of money. Hotel is outdated as well, needs a major upgrade.

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Service

Service is widely praised as friendly, helpful, and accommodating, with staff arranging rides, assisting during flight disruptions, and resolving room issues. A few guests report slow check-in, refund problems, or miscommunication about room types and shuttle availability.

Related guest reviews

6

Alejandra

22 Mar 2025

·

Stayed 1 night

I reserved this hotel because of the airport shuttle. When I arrived I requested it and I was told that they did not run on Saturdays and in any case ask in the morning. I did and I had the same answer, but in the end they got transportation to the airport. So be advised. We also reserved a room with multiple beds and they gave us one King and a sofa bed, something I wanted to avoid. We came back and requested one with two beds, but they were all taken. Apparently, they give priority to those reserved for 4 people.

10

Marion

23 Jul 2024

·

Stayed 1 night

Greggory was very polite at the front desk. The fire alarm battery was bad so kept beeping he changed the room quickly and was very polite.

10

David

4 Jun 2025

·

Stayed 1 night

The service we received from Carol, the manager, and her staff far exceeded our highest hopes. Not only was the shuttle service from DFW spot on and timely, but ;throughout our stay the kindness and warmth exuded was so greatly appreciated. The hotel building and grounds are kept up beautifully and the charming guest room is spacious, clean, comfortable and well laid out. Every amenity we might need has been thought of and provided. I felt safe, welcomed and appreciated. The breakfast provided was served hot and fresh. The variety of yummy food choices and the incredibly delicious coffee helped make the start of our day ideal. How I wish that every hotel was like this one…filled with caring staff and a manager who delight in providing outstanding service and who are committed to excellence.i highly recommend Quality Suites here in Irving, TX as your next destination hotel. I hope we return soon!!

10

Michelle

10 Jan 2025

·

Stayed 1 night

The manager went out of her way during a very frustrating trip (weather cancellations) and made us feel very welcome and made sure we had everything we needed including food and transportation. She was short staffed due to the storm and she stepped up and drove the shuttle to make sure everybody made it to and from the airport.

2

Frederick

25 Sept 2024

·

Stayed 1 night

During my recent stay at the hotel, I encountered a frustrating experience right from check-in. Despite being the only guests waiting, the process took an unexpectedly long time. When we finally received our room key, we were shocked to find an employee inside our assigned room, which made us feel quite unsafe. It was clear that the room wasn’t ready for us, leaving us unsettled and disappointed with the overall service

10

Deborah

22 Sept 2025

·

Stayed 2 nights

Window was open when we first checked in. Pillows were in bad shape but desk service help us out. The front desk is what made this a great stay. We needed a little more time because of one of us not feeling well from a cold and they were extremely accommodating with out check out. There was always someone around at the desk as well.

8

Camber

22 Feb 2025

·

Stayed 1 night

Staff was super friendly and helpful! It was a great place to stay when our flight got cancelled.

10

Ann

16 Mar 2025

·

Stayed 1 night

Best service and excellent staff

8

Robin

4 Apr 2025

·

Stayed 1 night

Very nice staff. We didnt have hot water and had to change rooms. Things like that happen. They apologized. We used the airport shuttle which was nice. A nice hot breakfast. We would stay again.

2

Corey

2 Dec 2024

·

Stayed 1 night

Requested a refund at check in due to incorrect booking. Lady at the desk complained of system issues that I couldn't check in at all I asked for refund and was told it would be coming but have not received it.

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Location

Convenient to DFW Airport and the Irving Convention Center, with several mentions of a quiet area that feels generally safe and near dining. A few guests found it a bit out of the way for specific plans.

Related guest reviews

8

tony

30 Oct 2023

·

Stayed 5 nights

The property was older and out of the way for my trip. Some of the things in my room were older and needed updating. It was very quiet and the people were super nice.

6

Elendria

30 May 2024

·

Stayed 2 nights

It was very convenient to the airport.

6

Georgina

18 Jul 2023

·

Stayed 2 nights

It was in a nice area. Only problem was that it was hot in our room. I understand the weather is hot outside. AC stayed on while we were exploring. But when we got back it was so uncomfortable and even trying to sleep through the night was really hard. Wished they would of added a little more for the breakfast. But overall I liked it.

10

David

4 Jun 2025

·

Stayed 1 night

The service we received from Carol, the manager, and her staff far exceeded our highest hopes. Not only was the shuttle service from DFW spot on and timely, but ;throughout our stay the kindness and warmth exuded was so greatly appreciated. The hotel building and grounds are kept up beautifully and the charming guest room is spacious, clean, comfortable and well laid out. Every amenity we might need has been thought of and provided. I felt safe, welcomed and appreciated. The breakfast provided was served hot and fresh. The variety of yummy food choices and the incredibly delicious coffee helped make the start of our day ideal. How I wish that every hotel was like this one…filled with caring staff and a manager who delight in providing outstanding service and who are committed to excellence.i highly recommend Quality Suites here in Irving, TX as your next destination hotel. I hope we return soon!!

10

Elizabeth

4 Sept 2023

·

Stayed 2 nights

Quiet area, comfy beds for me and my fam. Will come back next time when were in town.

8

Samuel

6 Jan 2024

·

Stayed 3 nights

Stay was very good, no complaints. Front desk staff was very nice each day and night. Room had very minor issues as any room will nothing to complain about. Area was very quiet, very low traffic noise. Breakfast was good.

10

Ruben

25 May 2025

·

Stayed 2 nights

Our stay was for 3 days. Location was great with plenty of food options around and it was close to the Irving Convention Center. Free breakfast from 6:30am-9:30am. Room was clean and had all the standard amenities. Blackout Curtains are present just hidden behind false curtains so you still get privacy. Closet is behind the large mirror. Tv has standard cable. No stream apps. We had a slight issue with our first room’s door not locking and the hotel was able to switch rooms very quickly, which we appreciated. Location felt safe, plenty of parking and each one of the staff members was very friendly, helpful and attentive. A Quality stay indeed.

8

Erica

24 Mar 2024

·

Stayed 1 night

It was very quiet and clean

10

Heather

11 Apr 2024

·

Stayed 1 night

It fit my needs perfectly so far as location went. The light in the entry way to my room didn't work and the air conditioner was super loud, but aside from that a perfectly decent place for the price

8

MARK

21 Jul 2025

·

Stayed 2 nights

i found it useful being close to where i need to travel towards

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Dining

Breakfast feedback is often limited or below average, with reports of missing items and mediocre or watery hot options. Some guests, however, enjoyed the breakfast and found it hot or satisfactory.

Related guest reviews

4

Gayatri

11 Dec 2024

·

Stayed 2 nights

Breakfast was not at all good. They didnt have bread ,yogurt or oats packets.

10

Sheran

22 Aug 2024

·

Stayed 3 nights

Great staff, clean rooms, and wonderful breakfast!

6

Miriam

5 May 2025

·

Stayed 3 nights

Was not what I was expecting. Room was moldy because of the ac unit. The window had water in it the whole time, we all had a cough before we checked out. Something in the moist air for sure. I honestly won’t be back here. Breakfast was below average to say the least with very little options and the eggs were too watery.

6

Marius

21 Jul 2025

·

Stayed 1 night

Very poor selection for breakfast. When I open the door of the room, there was that strong smell of very old carpet.

8

Samuel

6 Jan 2024

·

Stayed 3 nights

Stay was very good, no complaints. Front desk staff was very nice each day and night. Room had very minor issues as any room will nothing to complain about. Area was very quiet, very low traffic noise. Breakfast was good.

8

Lisa

1 Apr 2025

·

Stayed 1 night

We were disappointed that there was no airport shuttle available on weekends, or before 8AM. We reserved this hotel specifically for the shuttle. This information should be clearly stated in the hotel listing. Had to pay for an Uber instead. We also reserved a room with two beds, but we were told that this was not passed along from Expedia to the property, so the only room available was with one king bed. So one person had to sleep on the couch. Overall, things were fine. The room was clean and the location was convenient, the breakfast was good. So it met our basic needs, but the condition of things like the bathroom door, the toilet seat, and other cosmetic issues left a bit to be desired. So our overall impression was satisfactory, but not enthusiastic.

8

Siddharth

15 Mar 2025

·

Stayed 5 nights

Staff was good Food /breakfast...limited options

6

Brian

21 May 2025

·

Stayed 1 night

Hotel and stay was okay - nothing special. Room was clean and good sized. Bed was okay. Soft mattress but not terrible. Bathroom faucet sprayed water everywhere. Very low hot water pressure in morning for shower. Reported both at checkout. Breakfast was kinda laughable. Hot options were some sausage links and tater tots and make your own waffle. No eggs. Small pastry selection and some yogurt. No cereal or even milk. I was there for one night because of an issue at another hotel so it was fine for what I needed but not somewhere I'd pick for a longer stay.

4

Scott

30 Apr 2025

·

Stayed 3 nights

Exercise equipment broken. Remote in room broken. Hair dryer broken. Beds were comfortable. Breakfast was mediocre.

8

Robin

4 Apr 2025

·

Stayed 1 night

Very nice staff. We didnt have hot water and had to change rooms. Things like that happen. They apologized. We used the airport shuttle which was nice. A nice hot breakfast. We would stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $71	4 $71	5 $75	6 $78	7 $78
8 $71	9 $68	10 $68	11 $68	12 $68	13 $74	14 $73
15 $67	16 $68	17 $68	18 $68	19 $68	20 $73	21 $87
22 $68	23 $68	24 $68	25 $68	26 $68	27 $68	28 $68
29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
		1 $68	2 $68	3 $68	4 $68	5 $68
6 $68	7 $68	8 $68	9 $67	10 $65	11 $74	12 $73
13 $65	14 $65	15 $65	16 $65	17 $65	18 $72	19 $68
20 $68	21 $68	22 $68	23 $65	24 $68	25 $68	26 $68
27 $67	28 $68	29 $65	30 $68	31 $68

Quality Suites Irving-Las Colinas

Prices for Quality Suites Irving-Las Colinas

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds

Guest reviews of Quality Suites Irving-Las Colinas

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Suites Irving-Las Colinas

Considering this hotel for your Irving trip?

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