Dockside Aparthotel, Best Western Signature Collection

High quality accommodation in a great location. The ground and first floors are still under construction so from outside it looks like it is not open but inside it is excellent. There is a discounted parking scheme at Kings that is about 5 mins walk. 👌 Restaurants at Albert Dock

It was nice in the apartment it was clean but there was little faults and smells it smelt like damp or pot or smelly wet mop, the view was beautiful, we had a noisy neighbour above but settled before it was late so we could sleep, it was handy for what we needed for our stay over, they need more than 1 lift and also the lift broke this morning so we had to come down from the 6th floor with our 8 year old daughter which was a bit dangerous and my husband has had 2 strokes so it was bit of a struggle

Location was great, right on Albert Dock and close to all the famous sights. The apartment was very nice and new. One of the roller blinds from the living room door was missing, and despite reporting it twice, was not replaced. I hope they fix it for the next booking. Breakfast was in a bag, and collected each morning, and was fine. It contained bottled water, oat cereal, yogurt, a pastry and sometimes an apple. But next time I think I would bring my own food. There is still building work going on, to the Reception area, and I'm sure when complete will be great. The staff are friendly and enthusiastic. This was my first visit to Liverpool, and I thought it was amazing. Do go on a walking tour, do the mersey ferry and the city bus to get a good overview. Also, Matthew Street where the famous Cavern Club is.

We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay. We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc. There grocery stores within walking distance of the Aparthotel. The only downsides were there was no gym (my son noticed this, not me😂) and there was a horrible stench when we walked into the apartment. It would be great to have signage outside the lift with directions to rooms. Otherwise, we had a fabulous stay!

Apartment was nice and reasonably clean. Unfortunately the room doesn’t have enough basic equipment. 1 bowl for 4 people 1 pan 2 spoons 3 plates Etc etc

The apartments was comfortable and larger than expected. It had basic facilities including a kettle and coffee. The block has no foyer and the reception area was tiny and functional, more what you would expect with an apartment block them with a hotel. Staff were friendly and helpful Though not always on site. When I came back to collect my case it was unsupervised and I was unable to find any staff numbers.

Nice new Aparthotel we had the 2 bedroom. 2nd bedroom didn’t have a window bit of a shame. Clean tidy modern. Walkable to town, massive car park next door £12 24hrs.

Great staff! Near Albert docks and city center. Little kitchen. Fridge . Free wifi.

Staff are amazing. Another amazing stay. Appartement was gorgeous i would say even better than the last. The new reception and cafe area is fabulous and makes such a difference. Cant wait to come back again

Great Apartment great value only fault was the tv not working and intermittent free Wi-Fi

Great two bed apartment both en-suite.There is no through traffic in the immediate vicinity so noise in the apartment is minimal.TV,kettle,toaster,microwave,cutlery.crockery all provided.Spotless and very new looking throughout.

The apartment was not clean and the breakfast PLEASE do not spend your money buying breakfast

Amazing location with plenty of paid parking near by. Very new so all in spotless condition. Wish we'd been staying for longer and will definitely book again when visiting daughter at Uni.

When we arrived our room was ready They took our bags to a holding place that can only be described as a dumping ground for all stuff from the hotel We then tried to check in at 3pm which is what its states on the website our room wasnt ready bare in mind they had most of the day we had travelled for a dance comp and my girls needed to be ready by 5 we waiting over an hour for the room To then go up to the room the floors were wet there was large clumps of hair in the bathroom and no sofa bed made up as we requested No instructions on how to use the cooker and no oven as expected I like to add that as we were waiting on our room the manager and 3 other staff members were having a loud conversation around the manager not happy with members of staff and changing there days and a member of staff could come in early when requested and the manager were very rude loud and was used words not appropriate for childrens ears it was very unprofessional The room its self could have been a lovely stay for us but with the issues we had i dont think i stay again For the money we paid it was worth £350 and the £50 deposit that i still havent had back yet overall disappointed

Lovely clean apartment, very comfortable beds. Excellent location for convention at M&S Arena. Will definitely visit again.

We really enjoyed our stay at the Dockside and loved the convenience to the attractions nearby. The overall cleanliness of the apartment was great apart from the bathrooms. The facilities in the apartment were super. Unfortunately our stay was ruined by the fire alarm bring triggered in the middle of the night. We understand that 'accidents' happen but with 3 children included in our group it was a horrible experience. The lack of communication ftom staff or apology the next day was unsatisfactory.

Stayed for a few nights. Really convenient for seeing Liverpool centre, Albert dock area. Easy to get buses at bus station a short walk away. Apart-hotel recently refurbished, clean, quiet, good value for extra space rather than hotel room for family (we had bedroom sofa bed). Slept well, shower was excellent.

The hotel has not been open long, but the furniture is already showing signs of wear so I don’t know what it will be like in a year or so. The windows were filthy outside so the view of the dock can only be experienced with the windows open.

Clean and spacious, good location for conference centre

The apartment is very spacious and well laid out, in a great location on the dockside and easy access into the main shopping/eating & drinking areas. The apartment itself was dirty, the floor was dirty on our arrival, the crockery was dirty in the cupboards. The window in the Devon bedroom wouldn’t close, so my daughter had to sleep in the living room due to the noise. Apartment smelt of smoke from somebody smoking in a nearby apartment. No teabags. Reported concerns to staff who were very nice and tried to help. Complaint still being processed. Sorry won’t be staying here again.

The dockside Beat Western is a nice property, that has all the amenities you’d require for a short stay. It has well-equipped rooms and the location is fantastic for Albert Dock and the amenities it offers. The man downside is that the room doesn’t have AC so it gets a little warm inside the rooms and leaving the window open isn’t really an option with the traffic noise. Besides that, overall a lovely stay.

Very clean, all looks very new ,appartment is very big with good quality furniture,two bedrooms with sofa bed in living area, fridge, cooker, microwave, pots etc. Main bathroom with shower and ensuit bathroom in double room.

Location was great, right on Albert Dock and close to all the famous sights. The apartment was very nice and new. One of the roller blinds from the living room door was missing, and despite reporting it twice, was not replaced. I hope they fix it for the next booking. Breakfast was in a bag, and collected each morning, and was fine. It contained bottled water, oat cereal, yogurt, a pastry and sometimes an apple. But next time I think I would bring my own food. There is still building work going on, to the Reception area, and I'm sure when complete will be great. The staff are friendly and enthusiastic. This was my first visit to Liverpool, and I thought it was amazing. Do go on a walking tour, do the mersey ferry and the city bus to get a good overview. Also, Matthew Street where the famous Cavern Club is.

We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay. We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc. There grocery stores within walking distance of the Aparthotel. The only downsides were there was no gym (my son noticed this, not me😂) and there was a horrible stench when we walked into the apartment. It would be great to have signage outside the lift with directions to rooms. Otherwise, we had a fabulous stay!

Lovely views, bedding good. Mattress is not very comfortable, cheap. Apart from that we had a great stay.

Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.

Lovely warm welcome from the manager and staff. Fab location, great price. The apartment was very spacious and had everything we needed, great views over the docks. Would stay again.

Went to Liverpool for a a short break away, 1 night, with my wife and daughter. Receptionist was really friendly, easy and efficient check in as payment had already been made. Surprised at the size of the apartment. Decent sized master room with ensuite. Great sized second bedroom with two single beds. A separate bathroom with great sized shower. Living space with huge with dining table and good sized kitchenette. Living space was large but not the most comfortable sofa and chairs. Felt a little bare without an carpet or rug, which made it feel rather echoey. Not really a space to spend an evening in my opinion. Overall a brilliant apartment, great location and a comfortable stay

Very friendly staff, good location and apartment size. Very poor quality mattress not comfy at all

Apartment was nice and clean but it was really noisy outside with people arguing after their night out. The fire alarm also went off 3 times and we had to evacuate each time because of guests vaping in their room

Lovely and clean Perfect location Friendly and helpful staff Would highly recommend

The young lady who was on reception said to phone for assistance. I did and there was no answer. Also no toilet paper

We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay. We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc. There grocery stores within walking distance of the Aparthotel. The only downsides were there was no gym (my son noticed this, not me😂) and there was a horrible stench when we walked into the apartment. It would be great to have signage outside the lift with directions to rooms. Otherwise, we had a fabulous stay!

Lilly on reception was friendly, helpful and excellent in her role. She checked us in early, the electric tripped in our bedroom and she came up right away and fixed. Thank you Lily. The only complaint about the outside are was it appeared to be in the process of being renovated

We really enjoyed our stay at the Dockside and loved the convenience to the attractions nearby. The overall cleanliness of the apartment was great apart from the bathrooms. The facilities in the apartment were super. Unfortunately our stay was ruined by the fire alarm bring triggered in the middle of the night. We understand that 'accidents' happen but with 3 children included in our group it was a horrible experience. The lack of communication ftom staff or apology the next day was unsatisfactory.

Staff are amazing. Another amazing stay. Appartement was gorgeous i would say even better than the last. The new reception and cafe area is fabulous and makes such a difference. Cant wait to come back again

The staff were brilliant couldnt do enough for us on our stay. The Apartment was brilliant the space u get in this aparthotel was perfect. I would definitely stay again

Great location, lovely apartment with view over the docks and a 5 minute walk to the best bakery ever! Staff were friendly and it was good value.

Lovely warm welcome from the manager and staff. Fab location, great price. The apartment was very spacious and had everything we needed, great views over the docks. Would stay again.

Nice apartment with very friendly staff. The girls on the front desk were very helpful.

Location was great, right on Albert Dock and close to all the famous sights. The apartment was very nice and new. One of the roller blinds from the living room door was missing, and despite reporting it twice, was not replaced. I hope they fix it for the next booking. Breakfast was in a bag, and collected each morning, and was fine. It contained bottled water, oat cereal, yogurt, a pastry and sometimes an apple. But next time I think I would bring my own food. There is still building work going on, to the Reception area, and I'm sure when complete will be great. The staff are friendly and enthusiastic. This was my first visit to Liverpool, and I thought it was amazing. Do go on a walking tour, do the mersey ferry and the city bus to get a good overview. Also, Matthew Street where the famous Cavern Club is.

Great location

Lovely clean apartment, very comfortable beds. Excellent location for convention at M&S Arena. Will definitely visit again.

Clean, friendly staff, great location

Great staff! Near Albert docks and city center. Little kitchen. Fridge . Free wifi.

Well located for the conference centre. Got upgraded to a 2 bed apartment. Clean and very functional. Nice views as well. Great spot and good value.

Well located for dock quarter and city centre, within easy walking distance.

Stayed for a few nights. Really convenient for seeing Liverpool centre, Albert dock area. Easy to get buses at bus station a short walk away. Apart-hotel recently refurbished, clean, quiet, good value for extra space rather than hotel room for family (we had bedroom sofa bed). Slept well, shower was excellent.

Clean and spacious, good location for conference centre

Lovely warm welcome from the manager and staff. Fab location, great price. The apartment was very spacious and had everything we needed, great views over the docks. Would stay again.

The apartment was not clean and the breakfast PLEASE do not spend your money buying breakfast

Location was great, right on Albert Dock and close to all the famous sights. The apartment was very nice and new. One of the roller blinds from the living room door was missing, and despite reporting it twice, was not replaced. I hope they fix it for the next booking. Breakfast was in a bag, and collected each morning, and was fine. It contained bottled water, oat cereal, yogurt, a pastry and sometimes an apple. But next time I think I would bring my own food. There is still building work going on, to the Reception area, and I'm sure when complete will be great. The staff are friendly and enthusiastic. This was my first visit to Liverpool, and I thought it was amazing. Do go on a walking tour, do the mersey ferry and the city bus to get a good overview. Also, Matthew Street where the famous Cavern Club is.

We paid for breakfast but you had to collect a packet food breakfast from the reception desk. It should not be offered for this hotel at all. Dont pay for it

Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.

Staff are amazing. Another amazing stay. Appartement was gorgeous i would say even better than the last. The new reception and cafe area is fabulous and makes such a difference. Cant wait to come back again