Is parking available at the hotel?

Yes, self-parking is available on-site for a fee of GBP 12 per night, which includes in/out privileges. Please note that parking is limited and may require a reservation.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 11:00 AM for a fee of approximately GBP 12.00 per person.

Are pets allowed at the hotel?

Yes, pets are allowed at the hotel for a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 2:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Southampton City Centre, within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. It is approximately 5.7 miles from New Forest National Park and 8.9 miles from Paultons Family Theme Park - Home of Peppa Pig World.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

ibis Southampton Hotel in Southampton

Average nightly price at ibis Southampton by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$60
March	US$72
April	US$82
May	US$113
June	US$137
July	US$134
August	US$117
September	US$154
October	US$89
November	US$68
December	US$68

What guests think

Across many reviews, ibis Southampton is praised for its convenient location near the cruise terminals, train station and shopping, and for friendly, helpful staff, but common downsides include small, dated rooms and frequent heat issues from lack of air conditioning.

Cleanliness is mixed, with some very clean rooms but others reporting worn carpets, musty smells, mouldy showerheads or maintenance snags. Breakfast quality and dining are inconsistent; some enjoyed a good spread, while others found items cold, limited, or the restaurant closed or short-staffed. Expect compact, no-frills accommodation suited to short pre-cruise stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no in-room air conditioning, paid parking, and an on-site bar/breakfast with restaurant service sometimes limited or closed. Wi‑Fi reliability varies.

Related guest reviews

10

Gerald

15 Jun 2024

·

Stayed 1 night

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

Stephen

10 Dec 2024

·

Stayed 1 night

Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.

8

Stephen

4 May 2025

·

Stayed 1 night

Easy to book in and check out. Small, but good bar available. Clean rooms and reasonable price when I booked it for a Thursday, although I noticed the price for a room would be much higher for the weekend. I will stay here again during the week though. Within easy walking distance of the main street and several pubs and restaurants and easy to get to, being just off the A33 main road. Parking was available, albeit they charged £10 a day for it. Breakfast was also available but quite expensive so we went to a nearby Costa.

6

Iain

16 May 2024

·

Stayed 1 night

Great apart from AC being useless and room temperature consequently way too hot.

6

Deborah

10 Jul 2024

·

Stayed 2 nights

No air conditioning, only a noisy fan that stopped working. No safe in the room, no telephone or intercom with the front desk.

6

Charlotte

22 Aug 2025

·

Stayed 1 night

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 Sept 2025

·

Stayed 1 night

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

8

April

28 Nov 2024

·

Stayed 3 nights

Wifi wasn’t that great. Unable to connect and stay connected.

8

Kimberly

13 Jul 2024

·

Stayed 7 nights

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

6

Fernando

22 Jul 2025

·

Stayed 1 night

AC didn’t work at the room, very good at lobby door but not at room

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Cleanliness

Housekeeping is hit-and-miss: many guests found rooms clean, but others cited stained carpets, musty odours, mouldy fixtures and general wear, plus occasional maintenance issues that affected the sense of hygiene.

Related guest reviews

4

Nicholas

20 Oct 2025

·

Stayed 1 night

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

4

Denis

2 Jun 2024

·

Stayed 1 night

Maintenance needs attention, grubby shower head , grime around taps , the cleaners do not have enough time per room to clean, carpets need good clean , not worth 200£ a night

2

edwin

29 Oct 2025

·

Stayed 1 night

Room was really cold and the heater we were given was not adequate. the shower head was covered in black mould . The furniture was badly chipped and worn. Continental breakfast was terrible and not as shown in your advertisement.

6

James

28 Sept 2025

·

Stayed 2 nights

Room was clean but very out dated holes in the curtains caulking around bathroom was missing and dark

8

Julia

5 Oct 2025

·

Stayed 1 night

Staff very friendly. Room clean

4

Andrea

28 Jul 2025

·

Stayed 1 night

Really disappointed in this hotel. Stayed one night in room 103. Huge stain on carpet in room, chipped furniture, dust round skirtings , splashes of goodness knows what on door of bathroom. So hot in room - although a fan was provided. We have stayed in Ibis hotels before and they have always been nice hence the reason we chose this one but never again. Didn’t complain although should’ve done! Honestly check out this room and give us a refund!

10

Ian

29 Dec 2025

·

Stayed 1 night

Clean and comfy

6

Kay

6 Jul 2025

·

Stayed 2 nights

Small room. Dirty carpet.

2

Linda

9 Sept 2025

·

Stayed 1 night

I would never stay at this dirty old hotel ever again. There was a long hair in the sheets. My husband and I both have short grey hair. Carpets were dirty. The bathroom was disgusting. Very difficult to get in it and more difficult to get out of the bath. No plug charges for phones. There wasn’t even a phone in the room to call the phone desk. The worst place my husband and I have ever stayed. This place was $200 pounds a night. I went down to the front desk to cancel and go somewhere else. She said we booked through Expedia. Take it up with them. If you’re travelling to SouthHampton to take a cruise,I would definitely advise you to STAY AWAY from this rundown excuse for a hotel.

6

Richard

3 Sept 2024

·

Stayed 1 night

Convenient but not the cleanest of places.

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Rooms

Rooms are small and dated, and often uncomfortably warm due to the lack of air conditioning; beds and noise levels vary, and some ‘harbour view’ rooms don’t truly face the harbour.

Related guest reviews

4

Kim

20 Jul 2025

·

Stayed 1 night

Room was run down, no AC, windows only opened a few inches.

8

Elizabeth

26 Nov 2025

·

Stayed 1 night

We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.

8

David

23 Sept 2025

·

Stayed 1 night

Good location, friendly staff, clean. Rooms very small, no A/c. Still pretty good.

6

Ben

21 Sept 2025

·

Stayed 1 night

Very basic rooms that have seen a lot better days. The carpets were threadbare and itchy, the to had a mahogany wood surround that stuck out at a wrong angle. The harbour view rooms are not harbour view at all - more like facing the harbour direction. The wood chip walls were dirty. The shower was basic with very little water pressure. Okay stay if you are not in the room very much.

4

Teressa

24 Aug 2025

·

Stayed 1 night

I paid double the price of their 'budget' hotel believing I would get a superior quality of room and service but this wasn't the case. The room was small as were the twin beds (much smaller than a travelodge) and I paid a premium for harbour view but could only just see cruise ships in the distance. The literature stated 24/7 finger food available and as a type 1 diabetic in the midst of a hypo, went to the bar to purchase this at 12 midnight but was told "we dont provide food at this tine of night" The literature stated free wifi but was told I had to pay until i showed the clerk my itinerary stating free wifi and he reluctantly asked me for my phone and logged me on. My fellow guest could not access it however. I paid £160 for 1 night and feel totally ripped off.

4

Hannah

10 Oct 2025

·

Stayed 1 night

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

6

Susan

22 Jul 2025

·

Stayed 1 night

Everything was clean. Breakfast was an excellent spread. Staff was very helpful. Rooms are tiny and hot, there is no air conditioning.

6

Charlotte

22 Aug 2025

·

Stayed 1 night

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 Sept 2025

·

Stayed 1 night

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

6

Fernando

22 Jul 2025

·

Stayed 1 night

AC didn’t work at the room, very good at lobby door but not at room

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Service

Service is generally friendly and helpful, with staff assisting with luggage, taxis and issues, but there are occasional lapses such as check-in errors, delays, and charges for early check-in.

Related guest reviews

4

Nicholas

20 Oct 2025

·

Stayed 1 night

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

2

Rachel

20 Aug 2024

·

Stayed 1 night

Booked a room a few months before the visit, and checked in online when promted. When we arrived around 10pm after a day of travel, there was no room for us. Terrible service, which is not expected from a well known and trusted chain like this. They just want to take your money, and not provide the service.

6

Susan

7 Sept 2025

·

Stayed 1 night

The property was fine and close to the cruise port. We didn't like the fact that they charged per hour for an early check-in.

10

Joyce

18 May 2025

·

Stayed 1 night

Excellent professional staff and service in all areas. Thank you.

10

Ted

9 May 2025

·

Stayed 5 nights

Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!

10

Jazmin

7 Sept 2025

·

Stayed 2 nights

excellent staff and customer service

8

Renee

20 Aug 2025

·

Stayed 1 night

The staff were very friendly and helpful.

10

tammie

10 Aug 2024

·

Stayed 1 night

Arrived early and front desk was very friendly and helpful. Stored our luggage, gelped arrange taxi for the morning departure and gave us a layout of the area. Where to get lunch and coffee. Very helpful.

8

Christopher

23 Sept 2025

·

Stayed 1 night

Really helpful and friendly staff

10

CAMPBEL

27 Jun 2024

·

Stayed 1 night

Receptionists very helpful

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Location

Very convenient for cruise terminals, Southampton Central rail and coach stations, and shopping/dining areas; many guests walked or took short taxis to the port.

Related guest reviews

8

BRENT

14 Jun 2024

·

Stayed 1 night

Close to 3 cruise ports. Breakfast is good.

10

caroline

17 Oct 2025

·

Stayed 1 night

Basic but perfectly fitted our needs for a pre cruise stay. Very close to port and short walk to west quay

8

Mary-Jane

10 May 2024

·

Stayed 1 night

Close to the cruise port

10

William

3 Jul 2025

·

Stayed 1 night

Perfect overnighter for connecting to the Cruise dock. 5 min level walk to the cruise dock and 5 minutes to the Southampton Central railway station to London. Friendly staff.

8

Majid

28 Nov 2024

·

Stayed 2 nights

The property was very close almost to every thing. Train station, shopping, restaurants mall are walking distance. Very close to the cruise port as well.

10

Howard

13 May 2025

·

Stayed 1 night

Great location.

10

Valerie

18 Nov 2025

·

Stayed 1 night

Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box

10

Roger

1 Jul 2024

·

Stayed 2 nights

Great location- Easily walkable from the train station as well as to the City cruise terminal. Excellent breakfast with friendly staff. Will definitely stay here again.

10

robert

16 Sept 2024

·

Stayed 2 nights

A great location close to the cruise ship terminals, bus and train station, and a shopping mall.

8

Raymond

23 Sept 2024

·

Stayed 1 night

Close to train station

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Dining

Breakfast feedback is inconsistent, ranging from plentiful and tasty to cold or limited, and the restaurant/bar service is sometimes reduced or closed.

Related guest reviews

8

gerry

15 Aug 2025

·

Stayed 1 night

bathroom had but 2 towels restaurant closed at 7pm

10

Gerald

15 Jun 2024

·

Stayed 1 night

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

valerie

25 Oct 2025

·

Stayed 4 nights

Staff were friendly, very easy check in. Breakfast was much better than I expected with both hot and cold food items. The room was clean but the bed could have been a bit more comfortable. It was in a prime location both for the cruise port and bus station and shops.

10

Brenda

25 Aug 2025

·

Stayed 1 night

Very convenient for an overnite stay before cruising out of Southhampton. Staff very efficient and friendly, close to train station and hotel has onsite bar. Restaurant was closed but sister hotel closeby had nice restaurant. Breakfast was very good! Would highly recommenend!!

6

Paul

5 Dec 2024

·

Stayed 1 night

Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.

4

Hannah

10 Oct 2025

·

Stayed 1 night

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

10

marilyn

24 Sept 2025

·

Stayed 1 night

We loved our brief stay in this hotel. Nothing to complain about with our twin room. Very clean. The staff were lovely and very helpful and we enjoyed a couple of cocktails, in the bar. The breakfast was adequate, so all in all, we would definitely stay there again. It took a bit of working out on how to get to the Hotel from the train station, by foot. We didn't attempt to walk to Southampton docks, so we ordered a taxi and were impressed that ordering a taxi was very simple and efficient,

8

Kimberly

13 Jul 2024

·

Stayed 7 nights

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

8

Campbell

13 Aug 2025

·

Stayed 1 night

It done the job night before cruise . It certainly was clean and comfortable. Breakfast had a good range

10

TREVOR TERENCE

20 Sept 2025

·

Stayed 1 night

All staff provided excellent customer care with a very friendly open and approachable manner We were early for check in so decided to wait in the reception area which is smart bright and vibrant, coffee and croissant were fabulous. On the downside our room was very tired and dated but clean, with very clean white bedding, for this I can forget the dated room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $52	2 $60	3 $78	4 $75	5 $67	6	7 $91
8 $49	9 $55	10 $66	11 $49	12 $71	13 $56	14 $66
15 $48	16 $60	17 $60	18 $59	19 $85	20 $82	21 $82
22 $49	23 $55	24 $77	25 $62	26 $66	27 $91	28 $114
29 $54	30 $49

ibis Southampton

Prices for ibis Southampton

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed

Twin Room, 2 Twin Beds

Standard Room with 1 Double Bed Harbour View

Room, 1 Double Bed, Accessible

Standard Room, 2 Twin Beds, Harbor View

Guest reviews of ibis Southampton

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Southampton

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $71	26 $68	27 $88	28 $78	29 $88	30 $141	31 $112