Harbour Hotel & Spa Southampton

Chose the mini suite with kitchen, not really intending to use the kitchen but just wanted to warm some milk before bed. BUT no the kitchens are non functioning the hob and ovens are disabled for customers SAFETY !!!! As an OAP clearly I am not experienced enough to use a hob or oven. Why sell a room with a kitchen and add a premium to the price and then disable all the appliances? There is a desk - NO plug sockets anywhere nearby, no usb points anywhere in the room. Only plug socket not in the kitchen is covered by the sliding door to the bathroom! Good luck if you need plug in a hair dryer or straighteners. The complimentary gin in the room will barely make one drink certainly not two. Room was clean and looked good but badly designed for any practical purposes. If you need to call the hotel for any reservations ignore all the options on the phone system as they will will be permently engaged or just not answered at all. Opt for reception as they are the only ones that will answer.

Lovely hotel and staff . Nice view from the bedroom overlooking the marina

Nice hotel

Beautiful view from the room and lovely walk in large shower

Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise.