Is parking available at the hotel?

Yes, the hotel offers uncovered self-parking for a fee of GBP 20.00 per night. No reservation is required.

What type of breakfast is offered and what are the serving hours?

The hotel serves a buffet breakfast, which is available for approximately GBP 25.00 for adults and GBP 9.95 for children. Breakfast hours are not specified.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early check-in and late check-out may be available for an additional fee, and guests can request this at the front desk.

What accessibility features does the hotel provide for guests with disabilities?

The hotel offers disabled access, including step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Specific details about pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is conveniently located just 0.4 miles from Southampton Central train station and 1.2 miles from Southampton Docks. It is also within walking distance to attractions like Mayflower Park and Tudor House and Garden.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, although specific operational hours and seasonal availability are not mentioned.

voco Southampton Hotel - 4 Star Stay in UK

Average nightly price at Holiday Inn Southampton by month, last 12 months (USD)
Month	Average price
January	US$89
February	US$96
March	US$104
April	US$124
May	US$175
June	US$206
July	US$189
August	US$180
September	US$217
October	US$145
November	US$111
December	US$101

What guests think

At voco Southampton by IHG, reviewers highlight friendly, accommodating staff, a convenient location for cruise terminals and shopping, and generally clean, refurbished rooms with comfortable beds, plus frequently praised breakfasts and a welcoming atmosphere for short pre or post-cruise stays.

Common drawbacks include small, slow lifts that back up at peak times and ongoing renovations that have affected some public areas. A few guests note compact bathrooms, occasional AC or heating glitches, and some noise from traffic or events. Restaurant food is generally well liked, though service can be slow at busy times and prices feel high to some. Expect a convenient, staff-led stay that suits cruise travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lifts are small and slow with long waits at peak cruise times; renovations have at times limited or disrupted public areas. On-site parking is available but spaces can be limited and fees apply.

Related guest reviews

4

Ian

25 Jan 2025

·

Stayed 1 night

Was not warned about ongoing construction work until check in. We were told that it would be between 1000 and 1600hrs. It was so loud during the day that it was impossible to make or receive calls in the room. What’s more work started, albeit a bit quieter, before 0830hrs on the Saturday morning- waking us up earlier than intended after a flight back from the Caribbean.

8

DONALD

4 Mar 2024

·

Stayed 1 night

Good Location but only 1 elevator working in 10 story hotel causing long delays. Hotel was clean except for work areas, and comfortable. The staff was helpful.

10

Robert

25 May 2025

·

Stayed 1 night

Elevator very slow and always full. Waited 45 minutes to be able to get on.

6

Philip

27 Nov 2023

·

Stayed 1 night

Only one functioning elevator led to long waits. The property needs refurbishment.

6

Frederick

13 Apr 2025

·

Stayed 1 night

Under renovation so public areas non existent

10

Jim

30 Jun 2025

·

Stayed 1 night

Great hospitality and people. The bartenders in the front lounge was not the friendliest, but otherwise everyone is exceptional Only negative I can think of is the elevators. One was out of order and the other one worked. It's very very small and has a small weight limit that my wife and I and our luggage were over the weight. Created a real issue when trying to check out when periods were busy. They said they were new elevators but they're waiting on the city to approve the ability to build bigger earlier.

8

Graeme

12 Jul 2025

·

Stayed 1 night

It would be 5/5 everywhere if there were more lifts (and ones that work). Otherwise everything perfect, thanks Karl at reception 😍

10

Stephen

4 Jun 2025

·

Stayed 1 night

My wife and I stayed here as we had a concert in Southampton to go to that evening. It was convenient for shopping as it was only a short walk into West Quay where there is a number of shopping and dining options. This is also convenient if people are going on a cruise. A really good location for a number of reasons with good on site parking although it is first come first served but there seemed to be a decent number of spaces. The hotel was clean and welcoming, where the staff were very friendly and helpful. The room was lovely and comfortable. We decided to eat at the restaurant at the hotel and the food was delicious, was was the breakfast with an array of options the next morning. Would highly recommend here and we will be back.

8

michael

23 Oct 2025

·

Stayed 1 night

Stay was good. Only issue is the elevator. It has problems, lonmg delays

10

Lisa

26 Jul 2025

·

Stayed 1 night

Very nice hotel right on the docks. Lovely and clean and very modern. Room was nice and quiet and the bed was very comfy. Breakfast was a great deal too with lots to choose from. We parked right outside and the charge was £15 for 24 hours which we thought was fair. Would stay again if we are ever back in the area.

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Cleanliness

Most reviews describe very clean rooms and common areas, particularly in refurbished sections. A minority mention musty or mouldy odours, tired carpets, or occasional bathroom maintenance issues.

Related guest reviews

10

Kevin

27 May 2025

·

Stayed 1 night

New and clean, good location to West Quay shopping mall.

4

Adrianna

26 Aug 2024

·

Stayed 1 night

We stayed here after our cruise, it was close to the port. This hotel was old and dingy. The beds were clean, but the room was musty and old. The corners of the room had dirt build up. I would not recommend this place for more than one night.

10

Toni

16 Nov 2025

·

Stayed 2 nights

Very clean rooms, staff super helpful amazing hotel

10

Benjamin

3 Oct 2025

·

Stayed 1 night

Sinkbwas blocked when we got to the room, but it was resolved quickly with a new room. Friendly staff, and room was clean. Will definitely stay again.

10

Gregory

22 Jul 2025

·

Stayed 1 night

Superb welcome from reception staff The hotel is modern clean and inviting

4

Monica V

28 Sept 2024

·

Stayed 1 night

The room has a terrible mould smell, when I spoke with reception they told me that wasn’t possible as the room was used daily and just sent a person to spray air freshener, the person that came to that realises the smell was really strong and apologised but they told me there was nothing they could do because the hotel was fully booked and since I had already paid for my room they couldn’t give me a refund, so they just refunded me what I had payed for the parking. Mould is really bad for your health we were a family of 4, that room should not have been available for anyone, they were doing some works on floors above and we could hear the water dripping and that’s what caused the mould, the wall I the toilet was wet and smelled terrible, the next morning they switched the water off and the dripping stopped but I honestly believe that room was NOT adequate for anyone to stay there. I was really disappointed, we went there to celebrate my husbands bday and the experience did spoil our stay there

10

Polly

9 Oct 2025

·

Stayed 2 nights

Wow! What a great place to stay! Lively hotel, great location, wonderful staff. The bedding was so comfortable and the breakfast was delicious. Highly recommended.

10

Donna

21 Jul 2025

·

Stayed 1 night

Lovely, clean hotel. Friendly staff. Would highly recommend it if staying in Southampton.

8

Jillian

12 Jan 2025

·

Stayed 1 night

Stayed one night after a cruise. There was construction at the hotel but it didn’t impact us at all. Room was spacious and very clean. Bed was comfortable. Breakfast was good with free coffee always available. Staff were friendly.

10

Lisa

26 Jul 2025

·

Stayed 1 night

Very nice hotel right on the docks. Lovely and clean and very modern. Room was nice and quiet and the bed was very comfy. Breakfast was a great deal too with lots to choose from. We parked right outside and the charge was £15 for 24 hours which we thought was fair. Would stay again if we are ever back in the area.

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Rooms

Refurbished rooms are generally comfortable with very good beds and some harbour views. Common gripes include compact bathrooms, occasional AC or heating issues, dim lighting, and some traffic or event noise.

Related guest reviews

8

Monika

26 May 2025

·

Stayed 1 night

I found the rooms very dimly lit. You are not able to use a hair dryer in the bathroom. Only place to dry your hair is the hallway outside the bathroom with no lighting.A little tricky.

10

Rhys

1 Jun 2025

·

Stayed 1 night

Stay was fine but my room had broken AC

8

Russell B

3 Jun 2025

·

Stayed 1 night

Nice hotel near the port docks. Room comfortable, tho a bit noisy at times.

8

Anthony

28 Jun 2025

·

Stayed 1 night

We stayed at the Voco Hotel the night before departing on a Princess British Isles cruise. This hotel was formerly a Holiday Inn. The location of the hotel was wonderful, close to shopping and restaurants all in walking distance. The reception staff was very friendly and check in was quick and easy. We immediately had access to our room two hours before the advertised check in time. The room was stylish and the beds were comfortable. The bathroom was well equipped although a bit on the small size. We had two mesls in the hotel and the food was delicious although a bit pricey and the service somewhat slow. You do have many options for other restaurants just a short walk away. The hotel is located about two miles ftom the cruise terminal and cost a flat rate of ten British Pounds. I would not recommend walking to the cruise terminal. Overall this is a great choice for an overnight stay prior to or following a cruise, I would definitely recommend this hotel and I would stay there again.

10

Marco

26 May 2025

·

Stayed 1 night

Awesome room. Super spacious, modern, very comfortable. Fantastic and big bathroom

10

Jo-Anna

28 Jul 2025

·

Stayed 2 nights

I loved the hotel, it was the first time I’d stayed and I normally stay at the Harbour Hotel. The only thing I could fault was the crack in my window and the bed was quite hard despite the topper. The linen, duvet and pillows were amazing and I loved the room and hotel decor. I would definitely stay again!

10

Adrian

13 Jul 2025

·

Stayed 1 night

Great hotel for one night day parking easy nice views of the yachts!

10

Polly

9 Oct 2025

·

Stayed 2 nights

Wow! What a great place to stay! Lively hotel, great location, wonderful staff. The bedding was so comfortable and the breakfast was delicious. Highly recommended.

8

Francis

21 May 2025

·

Stayed 2 nights

The AC was not activated. Although the nights were cool during the day the temperature could get to the 70s and with the window open there was noise from the streets.

10

Sally

8 Jul 2025

·

Stayed 1 night

Lovely check in with Jose. Made the whole process very easy. Room was fabulous - we could see the cruise ships from our bed. Bed was enormous & very comfortable. Loved every minute! We didnt eat there as we had other plans so cant comment on the food!

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Service

Staff are widely praised as friendly, professional and helpful, often accommodating cruise schedules and early arrivals. Some guests experienced slow check-in or unresponsive follow-up when the hotel was very busy.

Related guest reviews

10

Ethan

6 May 2025

·

Stayed 1 night

The service was exceptional, from the genuine welcome and chat when checking in, through to the staff in restaurant in the evening, and excellent team at breakfast. The rooms and decor is stunning and was a real pleasure to stay. Only issue is the small lifts , and if your on a cruise departing day where everyone is fully loaded with cases is can take 20minutes or more to get your turn in the lift. Other than that this must be the most friendly hotel in Southampton. Special thanks to Simmi for grabbing something we left in fridge once we checked out.

10

Brian

15 Jul 2025

·

Stayed 1 night

José at reception is fantastic. Breakfast staff are charming and helpful. Comfortable room with excellent view.

10

Miriam

15 Jul 2025

·

Stayed 2 nights

The number one thing about this property is the staff! They are helpful, compassionate and so professional. This is the best place to stay before cruising out of Southampton. As you can imagine, they are constantly dealing with people who want to check in early after an overnight international flight, or who want to check out late because they can’t board their ship until after noon. They handle it all so well. Dining room was excellent and location allowed for quick walk to High Street and the historic walls. The property is beautifully renovated and very comfortable.

10

Gillian

21 Apr 2025

·

Stayed 1 night

The hotel was under construction and we couldn’t locate the actual position on sat nav, however the staff did apologise and made it up to us which ended up being a very pleasant stay. We shall go back next year when we go on our next cruise.,it’s incredibly convenient for cruise parking

8

Lucy

19 May 2024

·

Stayed 1 night

Jose was incredible, he made the start to our holiday spectacular. I honestly couldn’t say anything bad. His attention to detail, friendliness and kindness is 10/10. The room was spacious, lovely and clean. Only down side was the extremely busy lifts. Come 11am you can’t get on a lift, I had to wait 20 minutes and every lift that did come was full so I gave up and carried my suitcases down which wasn’t bad as we were young. But other than that it was great and in close proximity to the cruise terminals and station.

6

Nicola

13 May 2024

·

Stayed 2 nights

We arrived at 2.30pm, aware that check in was 3. We registered at reception and was told the room would be half an hour. Happy to wait, we got ourselves an expensive drink from the bar and asked again at 3 - we were told another 15 minutes for the room. This continued without any help or information from the staff - for us and lots of waiting guests. Eventually after queueing several times, we got our key at 5pm. Such a waist of time for our short stay in Southampton.

4

Vince

18 Aug 2025

·

Stayed 1 night

There was no air conditioning as was advertised. When it was brought to the teams attention they stated there was nothing they could do as the booking was down through a third party (Expedia) and that there were a number of rooms that hadn’t had ac for a while. The worst part is that they said they would send maintenance up, nobody came. Then they said they would send the mgr up, nobody came. Then when we followed up AGAIN, they said the maintenance team annd the mgr all went home and there was nothing they could do.

10

Fiona

7 Jul 2025

·

Stayed 1 night

I arrived from the airport after an early morning flight. José at reception took excellent care of me, taking my bags, introducing me to restaurant staff to avail of impromptu breakfast and facilitating an early check-in into a lovely room. I was very impressed by the modern nautical themed décor, friendly attentive staff and comfortable surroundings. Nice touches in the lobby area such as plain and flavoured iced water add to the welcoming feel. The hotel location is excellent with the main shopping area only a five minute walk with lots of historic sights to see en route. I would recommend this hotel and I will definitely book Voco by IHG in other locations in the future.

10

sandra

17 Sept 2025

·

Stayed 1 night

Excellent Front Staff, Joao was great, friendly & efficient. He is an asset to your hotel

10

Denise

15 Sept 2025

·

Stayed 1 night

We arrived early off a cruise ship, the reception got us into our room as soon as they could.

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Location

Excellent for the cruise port and within easy walking distance of shops, restaurants and the old town. A few found the industrial surroundings less appealing or preferred taxis when moving luggage to certain terminals.

Related guest reviews

8

Hung Fai

9 Aug 2025

·

Stayed 2 nights

Excellent services. Staff is friendly and helpful. Very close to Southampton old city and a large shopping arcade. 5 min walk to City Cruise Terminal. Very convenient.

10

Martin

16 Aug 2024

·

Stayed 1 night

Could not be more convenient for a pre cruise overnight stay in Southampton. A short walk to the cruise terminal or you can take a cab. Also close to the city center.

10

Roger

27 Jul 2025

·

Stayed 1 night

Great location

10

Laura

1 Aug 2025

·

Stayed 2 nights

Great location before a cruise

10

Rosemary

8 Sept 2025

·

Stayed 2 nights

Great location by cruise port. Walkable to restaurants and shopping. Spacious and comfortable room!

10

Julianne

31 Mar 2025

·

Stayed 2 nights

The breakfast was great for us. The location was also great. We were able to walk from the bus station to our hotel and walk back to the train station for side trips. We walked to our cruise port as well. The hotel is undergoing a remodeling project. Our room was new and very nice. Once we figured out the temporary entrance into the hotel it was smooth sailing! I would stay here again if sailing out of Southampton city cruise center.

10

Paul

7 Aug 2025

·

Stayed 1 night

We picked property because of its proximity to the cruise terminal. Turns out it’s quite lovely as well as convenient. Lobby is welcoming and restaurant is great. Rooms are very comfortable and clean. Quiet! Easy walk to additional places to eat. Half mile stroll to bus station and national express station. Definitely worthy of a return trip.

6

Maqsood

10 Oct 2024

·

Stayed 1 night

The property is situated at the port among the Industrial buildings and area . No decent environment

10

Chi Keung Dennis

2 Apr 2025

·

Stayed 1 night

Very close to cruise terminal. Near shopping centre with restaurants.

8

Gary

26 Dec 2024

·

Stayed 3 nights

The hotel was clean and staff were friendly. In November 2024 it was still undergoing renovations which made it noisy during the day and much equipment and fences outside the building. The breakfast is good. Great for cruise ship passengers but don't try to walk to the dock, take a taxi.

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Dining

Breakfast is frequently praised for quality and variety, and many enjoyed on-site dinners and drinks. Downsides include slow service at busy times and, for some, limited options or higher prices during renovation.

Related guest reviews

8

Pauline

27 Sept 2025

·

Stayed 1 night

Was a little noisy because of boat show but was to be expected. Service in restaurant was a little slow but again due to the boat show. Food was excellent.

10

David

5 Aug 2025

·

Stayed 2 nights

The breakfast buffet was very good. Staff were really friendly.

10

Shabbir

6 Feb 2025

·

Stayed 1 night

Great stay, rooms are beautiful and the renovation in the rooms is really good! The hotel still has a lot of work going on but the rooms are clean, warm and very comfortable. The staff are friendly polite and the breakfast was great! The lady this morning was absolutely brilliant, caring and asked if we needed anything else. Breakfast was a great standard - well done team! One of the nicest hotel stays!

10

George

15 Jun 2025

·

Stayed 1 night

We had dinner and breakfast there, food was great.

10

Eva

21 Jul 2025

·

Stayed 1 night

Great breakfast and comfy bed.

10

Dennis

18 Apr 2025

·

Stayed 1 night

Arrived to find hotel reception newly opened after recent renovation. Very friendly staff but perhaps getting up to speed. Room had pleasant view towards QE 2 terminal. Evening food and breakfast were both excellent.

8

Giselle

1 Aug 2025

·

Stayed 2 nights

The hotel is very well appointed and very close to the port for cruisers. Very friendly and knowledgeable staff. Our only problem was that we ate at the bar and ordered a couple of very tasty sandwiches that took over 45 minutes to be delivered. Our server was very apologetic and had to personally go to the very slow kitchen three times to push them to prepare them

10

Michael

14 Sept 2025

·

Stayed 1 night

Excellent hotel. Friendly and helpful staff. Nice room, clean and modern. Good choice of food, both breakfast and dinner. Good location for the docks. Definitely use again when staying in Southampton.

10

Janet

27 Jul 2025

·

Stayed 1 night

The Staff were lovely. The entire hotel looked very clean. Excellent dinner and the Self serve brunch was some of the best I have ever had.

6

Roger

6 Sept 2025

·

Stayed 1 night

Hotel itself was fine but the restaurant service was a disaster 45 minute wait for our main course. When they did arrive one dish was stone cold so was sent back however the rest of the food was good but we had lost our appetite by the time it arrived

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Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $107	3 $159	4 $193	5 $140	6 $249	7 $155
8 $69	9 $172	10 $165	11 $91	12 $165	13 $81	14 $91
15 $69	16 $111	17 $117	18 $107	19 $181	20 $135	21 $99
22 $65	23 $80	24 $138	25 $88	26	27 $124	28 $178
29 $69	30 $83

Holiday Inn Southampton

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About this property

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Twin Standard

Room Standard

Double Queen Size Bed

Double King Size Bed

Double Accessible King Size Bed

Double with Views

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $162	20 $168	21 $156	22	23 $410	24 $160
25 $81	26 $95	27 $108	28 $104	29 $116	30 $243	31 $129