Hyatt Regency London Stratford
US$220
/ night
Avg. for November
Prices for Hyatt Regency London Stratford
Select dates to see prices and availability
US$220
/ night
Avg. for November
Monthly average prices
Nightly prices at Hyatt Regency London Stratford average US$157 in the cheapest month (February) and US$343 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$163 |
| February | US$157 |
| March | US$191 |
| April | US$216 |
| May | US$236 |
| June | US$343 |
| July | US$279 |
| August | US$182 |
| September | US$298 |
| October | US$224 |
| November | US$220 |
| December | US$201 |
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Nov · US$220
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Most expensive: June (~US$343)
Cheapest: February (~US$157)
About this property
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Amenities
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 3875 square feet (360 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at Elondi Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 225 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Hyatt Regency London Stratford in London (Stratford), you'll be steps from Westfield Stratford City and Aspers Casino. This hotel is 0.6 mi (1 km) from Lee Valley VeloPark and 0.7 mi (1.1 km) from Copper Box Arena.
What's nearby
Westfield Stratford City(0.1 Miles)
Aspers Casino(0.1 Miles)
Queen Elizabeth Olympic Park(0.4 Miles)
London Stadium(0.4 Miles)
Copper Box Arena(0.6 Miles)
Lee Valley VeloPark(0.8 Miles)
ABBA Arena(0.9 Miles)
Victoria Park(1.1 Miles)
River Thames(3.1 Miles)
Excel London(4.2 Miles)
Brick Lane(4.2 Miles)
The Gherkin(4.3 Miles)
Old Spitalfields Market(4.6 Miles)
Tower of London(4.6 Miles)
Sky Garden(4.6 Miles)
London City Airport (LCY)(6.3 Miles)
Heathrow Airport (LHR)(60.4 Miles)
Stansted Airport (STN)(31.6 Miles)
Gatwick Airport (LGW)(51.2 Miles)
Luton Airport (LTN)(50.5 Miles)
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Location
10a Chestnut Plaza, Stratford, London, England, United Kingdom
Westfield Stratford City (0.1 Miles)
Aspers Casino (0.1 Miles)
Queen Elizabeth Olympic Park (0.4 Miles)
London Stadium (0.4 Miles)
Copper Box Arena (0.6 Miles)
Lee Valley VeloPark (0.8 Miles)
Room options
8
Room, 1 King Bed, Park View
Room details
1 Extra-Large Double Bed
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Suite (Regency)
Room details
1 Extra-Large Double Bed
Sleeps 2
414 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Suite, 1 King Bed, Park View (Regency)
Room details
1 Extra-Large Double Bed
Sleeps 2
414 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Room, 2 Twin Beds, Park View
Room details
2 Single Beds
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
316 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Room, 1 King Bed, Park View
Room details
1 Extra-Large Double Bed
Sleeps 2
316 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Deluxe Room, 1 King Bed, Olympic Park View
Room details
1 Extra-Large Double Bed
Sleeps 2
316 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Room, 1 Queen Bed, Park View
Room details
1 Large Double Bed
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hyatt Regency London Stratford
8.8
Fabulous
Based on 2,105 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Regency London Stratford, guests often praise the location beside Westfield and transport links, modern clean rooms, and welcoming staff, while some mention confusing access or parking, occasional service lapses, and sporadic maintenance, air conditioning, Wi-Fi, or noise issues.
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What guests think
At Hyatt Regency London Stratford, guests often praise the location beside Westfield and transport links, modern clean rooms, and welcoming staff, while some mention confusing access or parking, occasional service lapses, and sporadic maintenance, air conditioning, Wi-Fi, or noise issues.
Breakfast is widely praised, though some found it busy, lukewarm, or overpriced, and bar or room service can be slow or finish early. Its position makes it handy for ABBA Voyage, the O2, London Stadium, and the Olympic Park. Overall, expect a modern base that works well for shopping and events.
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AI-generated summary based on recent guest reviews
Facilities
Parking is via the adjacent Westfield shopping centre, and access or wayfinding can be tricky, with no direct drive-up to the entrance. The bar is on site, though several guests reported slow service or early closing times.
Related guest reviews
10
Simon
10 Apr 2025
·
Stayed 1 night
Reasonable price for London. Excellent room. Comfy big bed. Convenient for parking in Westfield and transport to centre and to Abba arena
Reasonable price for London. Excellent room. Comfy big bed. Convenient for parking in Westfield and transport to centre and to Abba arena
10
Eileen p
5 Dec 2025
·
Stayed 2 nights
Lovely hotel surrounded by shops bars and restaurants. Parking is in the adjacent shopping centre. It is easier to park first and walk the short distance to hotel as there is no access to entrance from the road. Train and bus station are 5 mins walk.
Lovely hotel surrounded by shops bars and restaurants. Parking is in the adjacent shopping centre. It is easier to park first and walk the short distance to hotel as there is no access to entrance from the road. Train and bus station are 5 mins walk.
8
muhammad
4 Jul 2024
·
Stayed 1 night
Parking is a little crazy
Parking is a little crazy
10
David
28 Apr 2024
·
Stayed 2 nights
Great all round experience, all staff were amazing, in the doorstep to lots of restaurants and bars, could see the stadium from my window, park on level B near 108 and short walk to hotel.
Great all round experience, all staff were amazing, in the doorstep to lots of restaurants and bars, could see the stadium from my window, park on level B near 108 and short walk to hotel.
6
Julie
8 May 2025
·
Stayed 1 night
Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.
Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.
8
JOHN J
6 Oct 2024
·
Stayed 1 night
Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.
Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.
10
Kai
18 Oct 2025
·
Stayed 1 night
It was a great hotel except for that you can’t drive up to it, as it’s in a plaza
It was a great hotel except for that you can’t drive up to it, as it’s in a plaza
8
DAVID
16 Jul 2024
·
Stayed 1 night
The bar closed at 11pm we arrived back at 10-50 and couldn’t get a G&T
The bar closed at 11pm we arrived back at 10-50 and couldn’t get a G&T
8
Andrew
17 Apr 2025
·
Stayed 1 night
Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles
Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles
8
Wendy
13 May 2024
·
Stayed 1 night
Great hotel in great location. Stratford is brilliant. Would use again as so easy to get too. Shame the bar closed early (10:30) when people were still in there and breakfast was okay but I do prefer freshly cooked breakfast rather than buffet style. Concierges were very helpful
Great hotel in great location. Stratford is brilliant. Would use again as so easy to get too. Shame the bar closed early (10:30) when people were still in there and breakfast was okay but I do prefer freshly cooked breakfast rather than buffet style. Concierges were very helpful
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness earns consistent praise, with many noting spotless rooms and bathrooms. A few reported lapses such as odors, hair on towels, missed or early housekeeping, and items not replenished.
Related guest reviews
6
Max
26 Mar 2025
·
Stayed 1 night
The shower pressure was non existent and the handheld shower was broken. The cleaner attempted to enter the room so early while I was in the shower and my partner was getting dressed. Poor experience
The shower pressure was non existent and the handheld shower was broken. The cleaner attempted to enter the room so early while I was in the shower and my partner was getting dressed. Poor experience
10
Stephen
22 Feb 2026
·
Stayed 1 night
Clean & modern room
Clean & modern room
10
John
6 Feb 2026
·
Stayed 2 nights
Spotless room very friendly and helpful staff. View wasn’t as good as expected but still decent
Spotless room very friendly and helpful staff. View wasn’t as good as expected but still decent
10
Anne
23 Jan 2026
·
Stayed 1 night
Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.
Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.
10
Tim
7 Nov 2025
·
Stayed 1 night
Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.
Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.
8
Gary
3 Nov 2024
·
Stayed 4 nights
Great location, basic but comfortable rooms with a good size bathroom. Really good breakfast and restaurant on site. The staff were all very friendly. The housekeeping was hit or miss, with items not being replace and 1 whole day of no service at all. other than that I would recommend staying at.
Great location, basic but comfortable rooms with a good size bathroom. Really good breakfast and restaurant on site. The staff were all very friendly. The housekeeping was hit or miss, with items not being replace and 1 whole day of no service at all. other than that I would recommend staying at.
10
Karen
3 Nov 2025
·
Stayed 2 nights
Room was spotless and location of room facilities well thought out. Staff were friendly and request for someone to look at bath plug as shower water wasn't going down very quickly was actioned straight away. Will definitely return.
Room was spotless and location of room facilities well thought out. Staff were friendly and request for someone to look at bath plug as shower water wasn't going down very quickly was actioned straight away. Will definitely return.
10
Alex
21 Feb 2026
·
Stayed 1 night
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
2
Jezzell Prime
30 Jul 2025
·
Stayed 3 nights
I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.
I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.
10
Sandip
20 Oct 2025
·
Stayed 1 night
Our overall stay was great! The room cleanliness was not excellent, there was a hair on one of the towels, got one pair of slippers. This was rectify when i informed the receptionist.
Our overall stay was great! The room cleanliness was not excellent, there was a hair on one of the towels, got one pair of slippers. This was rectify when i informed the receptionist.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, often spacious with good beds and showers. Some guests reported disappointing views, noisy or ineffective air conditioning, occasional noise transfer, unreliable Wi-Fi, and maintenance issues like broken showers or phones.
Related guest reviews
6
Scott
9 Jun 2025
·
Stayed 1 night
The shower was broken , hair all over the room
The shower was broken , hair all over the room
8
Christine
2 Nov 2025
·
Stayed 1 night
Good size rooms ,Comfortable beds, all thats required for one night stay
Good size rooms ,Comfortable beds, all thats required for one night stay
8
Michael
2 Apr 2025
·
Stayed 1 night
I travel for work a lot but this was a personal trip! I judge hotels on weird little things like plug sockets/usb charge points by the bed, a good shower and being super clean! This place has these! I paid a small extra for a view of the park see the included photo this was not impressive hence why they only got 4 stars. It wasn’t worth the time and effort to correct this while we were there for one night.
I travel for work a lot but this was a personal trip! I judge hotels on weird little things like plug sockets/usb charge points by the bed, a good shower and being super clean! This place has these! I paid a small extra for a view of the park see the included photo this was not impressive hence why they only got 4 stars. It wasn’t worth the time and effort to correct this while we were there for one night.
8
QILIN
21 Sept 2025
·
Stayed 1 night
The telephone in the room is broken. I cannot connect to the reception. And I have no hair dryer and the tooth-brush. However, the bed is soft and the room is comfortable. The temperature of AC is good.
The telephone in the room is broken. I cannot connect to the reception. And I have no hair dryer and the tooth-brush. However, the bed is soft and the room is comfortable. The temperature of AC is good.
10
Anne
23 Jan 2026
·
Stayed 1 night
Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.
Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.
8
Qass
30 Mar 2025
·
Stayed 2 nights
Hotel is great. Staff was great, especially Asian lad on check in, think his name was Jay. But the good awful WiFi. Man, wouldn’t connect to my phone or my partners. Wouldn’t run on my ps5 without chugging and buffering. Shocking for such an otherwise good hotel.
Hotel is great. Staff was great, especially Asian lad on check in, think his name was Jay. But the good awful WiFi. Man, wouldn’t connect to my phone or my partners. Wouldn’t run on my ps5 without chugging and buffering. Shocking for such an otherwise good hotel.
10
Angela
23 Aug 2025
·
Stayed 1 night
Very clean and spacious room. The bed was so comfortable and the linen so soft, amazing (I have found this with other Hyatts). Great shower and toiletries. Appreciate the 12 noon check-out. Would definitely recommend and will stay again if in the area.
Very clean and spacious room. The bed was so comfortable and the linen so soft, amazing (I have found this with other Hyatts). Great shower and toiletries. Appreciate the 12 noon check-out. Would definitely recommend and will stay again if in the area.
10
Lee
2 Nov 2025
·
Stayed 1 night
Good breakfast, great shower, big bed, quiet room.
Good breakfast, great shower, big bed, quiet room.
8
Lisa
27 Oct 2024
·
Stayed 1 night
Great location, nice clear room with a good space, nice bed, however the room is too hot, airless, and stuffy. You cannot open the windows, its uncomfortable, even with the lowest air con temperature.
Great location, nice clear room with a good space, nice bed, however the room is too hot, airless, and stuffy. You cannot open the windows, its uncomfortable, even with the lowest air con temperature.
8
Jasdip
15 Feb 2026
·
Stayed 1 night
Room was spacious and modern, bathroom was stylish. However the air con was very loud and made a whining noise, which we turned off at night. This could have been very frustrating on a heatwave or extreme cold day.
Room was spacious and modern, bathroom was stylish. However the air con was very loud and made a whining noise, which we turned off at night. This could have been very frustrating on a heatwave or extreme cold day.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful and welcoming, and some guests mentioned thoughtful gestures. Occasional complaints cite slow or inconsistent responses, unhelpful interactions at reception, billing errors, and room service miscommunication.
Related guest reviews
10
Tina
9 Feb 2026
·
Stayed 2 nights
I could not fault this hotel,great location,rooms were clean,but what stood out more than anything was the staff,so friendly couldn’t help you enough. Would definitely return..
I could not fault this hotel,great location,rooms were clean,but what stood out more than anything was the staff,so friendly couldn’t help you enough. Would definitely return..
8
Thomas
21 Aug 2025
·
Stayed 4 nights
The desk at check out tried to charge us for a breakfast that we never had. The system of simply giving a room number to charge food is ripe for abuse.
The desk at check out tried to charge us for a breakfast that we never had. The system of simply giving a room number to charge food is ripe for abuse.
2
Kar Men
3 Nov 2025
·
Stayed 2 nights
We were checked in by Bamidele. She clearly didn’t want to be there and we didnt get any warm welcoming. Her attitude was rude and robotic with no smile. There was no eye contact through out and emotionless. She told us to wait because they are doing the audit. She gave us impression that we came at the wrong time and it’s bothersome. We did travel 3/4 hours to get to your hotel. As I’ve worked at 5star London hotel before, it’s not the way I would talk to my guests like that. I would be making sure I apologise for causing the wait. Ask my guests to take a seat and ask them kindly back to the desk. Which we didn’t get from your staff (Bamidele). We just sat ourselves down and We got a hi from her expecting us to know it’s her talking to us. As a 4 star hotel i expected a lot more. Very embarrassing if this kinda service represents your brand/ company. Also we were not informed we will be checked into a disabled room. Few things in bathroom was inconvenient for us because it’s so low. But we didn’t want to talk to ur staff so we let it slide. However your staff in the morning shift is breath of fresh air. I just wished we were welcomed with this kinda service but it was our checking out time
We were checked in by Bamidele. She clearly didn’t want to be there and we didnt get any warm welcoming. Her attitude was rude and robotic with no smile. There was no eye contact through out and emotionless. She told us to wait because they are doing the audit. She gave us impression that we came at the wrong time and it’s bothersome. We did travel 3/4 hours to get to your hotel. As I’ve worked at 5star London hotel before, it’s not the way I would talk to my guests like that. I would be making sure I apologise for causing the wait. Ask my guests to take a seat and ask them kindly back to the desk. Which we didn’t get from your staff (Bamidele). We just sat ourselves down and We got a hi from her expecting us to know it’s her talking to us. As a 4 star hotel i expected a lot more. Very embarrassing if this kinda service represents your brand/ company. Also we were not informed we will be checked into a disabled room. Few things in bathroom was inconvenient for us because it’s so low. But we didn’t want to talk to ur staff so we let it slide. However your staff in the morning shift is breath of fresh air. I just wished we were welcomed with this kinda service but it was our checking out time
8
April
16 Feb 2025
·
Stayed 1 night
Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.
Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.
2
Sean
4 Dec 2025
·
Stayed 1 night
Absolutely joke of a check in process and staff are incompetent
Absolutely joke of a check in process and staff are incompetent
10
Stuart
10 Jan 2026
·
Stayed 2 nights
Had a great stay at Hyatt Regency Stratford. All staff were very attentive, friendly and professional. We will certainly book again, next time we come to London
Had a great stay at Hyatt Regency Stratford. All staff were very attentive, friendly and professional. We will certainly book again, next time we come to London
10
RUTH
16 Aug 2025
·
Stayed 1 night
What a hotel! When we arrived (10 minutes before check in time) our room wasn’t quite ready but staff were friendly, helpful & made sure we were comfortable & had complimentary drinks whilst we waited. They also added a complimentary breakfast to our stay to make up for it. They really did go above & beyond. We will definitely stay again & would like to thank Hyatt Regency Stratford for a wonderful stay!
What a hotel! When we arrived (10 minutes before check in time) our room wasn’t quite ready but staff were friendly, helpful & made sure we were comfortable & had complimentary drinks whilst we waited. They also added a complimentary breakfast to our stay to make up for it. They really did go above & beyond. We will definitely stay again & would like to thank Hyatt Regency Stratford for a wonderful stay!
10
Alex
21 Feb 2026
·
Stayed 1 night
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
10
k
15 Dec 2025
·
Stayed 1 night
The staff were friendly and helpful. The hotel was ideally placed for what we wanted.
The staff were friendly and helpful. The hotel was ideally placed for what we wanted.
8
Debra
10 Jun 2024
·
Stayed 2 nights
Visited to attend an event at the London stadium, location and room was excellent. However one fly in the ointment - we ordered a drink from the bar in our 1st evening (a Margarita) which despite costing £12 came in a glass the size of an egg cup and was as weak as could be. When we mentioned we weren’t happy to the waitress she simply laughed in our face. We did press that we were being serious and she promised to speak to the manager but never got back to us- we have no idea if she bothered to do so. Moral of the story is this is a great hotel in a good location but avoid the bar!
Visited to attend an event at the London stadium, location and room was excellent. However one fly in the ointment - we ordered a drink from the bar in our 1st evening (a Margarita) which despite costing £12 came in a glass the size of an egg cup and was as weak as could be. When we mentioned we weren’t happy to the waitress she simply laughed in our face. We did press that we were being serious and she promised to speak to the manager but never got back to us- we have no idea if she bothered to do so. Moral of the story is this is a great hotel in a good location but avoid the bar!
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AI-generated summary based on recent guest reviews
Location
Exceptionally convenient for Westfield Stratford City, Stratford stations including the Elizabeth line, and venues such as ABBA Voyage, the O2, London Stadium and the Olympic Park. A few found the hotel hard to locate or reach by car due to mall layout and road closures.
Related guest reviews
10
Kane
8 Sept 2025
·
Stayed 1 night
Centrally-located at the Stratford City Shopping complex, this hotel provides easy access to shopping, food, as transportation to the rest of London via the Tube station that serves multiple lines. Don't overlook the nearby Stratford Center for more affordable everyday items. Single line access to Heathrow Airport with a 50-minute trip that is accessible by elevator for those suitcases.
Centrally-located at the Stratford City Shopping complex, this hotel provides easy access to shopping, food, as transportation to the rest of London via the Tube station that serves multiple lines. Don't overlook the nearby Stratford Center for more affordable everyday items. Single line access to Heathrow Airport with a 50-minute trip that is accessible by elevator for those suitcases.
10
Shunyan
24 Aug 2025
·
Stayed 2 nights
Very new one in Stratford, Westfield mall is just opposite to the hotel, 5min walk to underground, trains. w/ Elisabeth line directly to Heathrow airport. Absolutely to recommend!
Very new one in Stratford, Westfield mall is just opposite to the hotel, 5min walk to underground, trains. w/ Elisabeth line directly to Heathrow airport. Absolutely to recommend!
10
Caroline
21 Aug 2025
·
Stayed 2 nights
Loved our stay, lovely clean room bed was so comfortable. The location was excellent next door to Westfield and train station. Will definitely return.
Loved our stay, lovely clean room bed was so comfortable. The location was excellent next door to Westfield and train station. Will definitely return.
10
Deborah
2 Apr 2025
·
Stayed 2 nights
Brilliant location right in the middle of Westfield. Had booked to see ABBA and we were able to walk from here. Also convenient to Sadlers Wells just meters away snd West Ham stadium if that’s your thing. Lots of restaurants and bars on the doorstep
Brilliant location right in the middle of Westfield. Had booked to see ABBA and we were able to walk from here. Also convenient to Sadlers Wells just meters away snd West Ham stadium if that’s your thing. Lots of restaurants and bars on the doorstep
6
Julie
8 May 2025
·
Stayed 1 night
Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.
Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.
10
Hannah
27 Apr 2025
·
Stayed 1 night
Great location for O2, only 3 stops on tube. Beautifully clean, room was massive, bed was so comfortable, bathroom spotless. Everything you could need and Westfield shopping and all restaurants on doorstep!
Great location for O2, only 3 stops on tube. Beautifully clean, room was massive, bed was so comfortable, bathroom spotless. Everything you could need and Westfield shopping and all restaurants on doorstep!
10
Kai
18 Oct 2025
·
Stayed 1 night
It was a great hotel except for that you can’t drive up to it, as it’s in a plaza
It was a great hotel except for that you can’t drive up to it, as it’s in a plaza
10
Richard
24 Jul 2024
·
Stayed 1 night
Great hotel with comfy room, nice bathroom, great breakfast and an even better location if you're doing anything at or near the London Stadium
Great hotel with comfy room, nice bathroom, great breakfast and an even better location if you're doing anything at or near the London Stadium
8
Andrew
17 Apr 2025
·
Stayed 1 night
Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles
Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles
10
Mohamed
19 Jan 2026
·
Stayed 1 night
At Westfield ideal location for shopping
At Westfield ideal location for shopping
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly rated very good to excellent, though some found it busy, lukewarm or overpriced. Bar and room service feedback is mixed, with reports of slow service, early closing or limited options, and occasional billing confusion.
Related guest reviews
8
Rosanna
5 Feb 2024
·
Stayed 1 night
We have stayed here atleast 4 times. The hotel is lovely and the staff are great. Unfortunatly this time I had not included a breakfast in my booking and was charged £20 each. This excessive amount I could have justified as it was my mistake however the breakfast the following morning was definitely not worth £20 or a ridiculous amount of £25 if you walked in. The choices are great however the buffet was cold. Cold eggs, cold bacon. The hotel is a lovely place to stay but the expensive cold breakfast really let it down on this stay.
We have stayed here atleast 4 times. The hotel is lovely and the staff are great. Unfortunatly this time I had not included a breakfast in my booking and was charged £20 each. This excessive amount I could have justified as it was my mistake however the breakfast the following morning was definitely not worth £20 or a ridiculous amount of £25 if you walked in. The choices are great however the buffet was cold. Cold eggs, cold bacon. The hotel is a lovely place to stay but the expensive cold breakfast really let it down on this stay.
10
Philip
4 Jan 2026
·
Stayed 1 night
Great location for Tube and DLR next to shopping centre. Recommend you go to breakfast early as it was really busy when we visited between Christmas and New Year
Great location for Tube and DLR next to shopping centre. Recommend you go to breakfast early as it was really busy when we visited between Christmas and New Year
8
April
16 Feb 2025
·
Stayed 1 night
Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.
Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.
6
Neil
10 Nov 2024
·
Stayed 2 nights
Good location at Westfield with great sized and well equipped rooms but £25 for breakfast - jeez!
Good location at Westfield with great sized and well equipped rooms but £25 for breakfast - jeez!
10
Maija
20 Oct 2024
·
Stayed 1 night
Very comfortable room, nice and quiet for sleeping. Breakfast was fantastic! Hotel is in a great location close to the Olympic Park, canal and Westfield Shopping Centre. We stayed here as a group of friends to go to Abba Voyage and it's an easy walk. Tube station close by for quick access to any other part of London. The concierge downstairs was super helpful with luggage storage & helping plan our route, thank you so much!
Very comfortable room, nice and quiet for sleeping. Breakfast was fantastic! Hotel is in a great location close to the Olympic Park, canal and Westfield Shopping Centre. We stayed here as a group of friends to go to Abba Voyage and it's an easy walk. Tube station close by for quick access to any other part of London. The concierge downstairs was super helpful with luggage storage & helping plan our route, thank you so much!
6
Heather
22 Nov 2024
·
Stayed 1 night
I like the fact that check in was easy. I was early but they gave me a room. The room was standard and ok but the heating wasn’t working and had to call an engineer - even after the visit it wasn’t ever warm enough. Tried to get lunch in the bar or restaurant but very limited by a corporate function and very odd bar menu - this needs attention in my view. Went out of the hotel for lunch. Ordered room service in the evening but the food was luke warm and unappetising. Some of the staff were very friendly, some not. I would stay here again as it is clean and convenient but I would like to be able to find quality food available in the hotel. I did not have breakfast so can’t comment on that. Check out was easy. Food service in the hotel needs overhaul.
I like the fact that check in was easy. I was early but they gave me a room. The room was standard and ok but the heating wasn’t working and had to call an engineer - even after the visit it wasn’t ever warm enough. Tried to get lunch in the bar or restaurant but very limited by a corporate function and very odd bar menu - this needs attention in my view. Went out of the hotel for lunch. Ordered room service in the evening but the food was luke warm and unappetising. Some of the staff were very friendly, some not. I would stay here again as it is clean and convenient but I would like to be able to find quality food available in the hotel. I did not have breakfast so can’t comment on that. Check out was easy. Food service in the hotel needs overhaul.
8
JOHN J
6 Oct 2024
·
Stayed 1 night
Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.
Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.
10
Tim
7 Nov 2025
·
Stayed 1 night
Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.
Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.
10
Alex
21 Feb 2026
·
Stayed 1 night
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too
8
Helen
10 Feb 2025
·
Stayed 2 nights
This hotel is in a perfect location - very central to the shops, restaurants and bars. It is a beautiful hotel and we would definitely return, however, two things stopped us from rating it as 5 stars. The first was a member of the reception staff (normally situated on the screen at the end of reception close to the lifts). She didn't crack a smile once and could barely bring herself to make eye contact. It almost made you feel uncomfortable if you had to approach her for anything. The rest of the reception staff, however, were great, very helpful and accommodating. The second complaint was the breakfast that we paid £50 for. The food was tepid at best, it may have helped if the plates were warm but we ate hardly any of it. We did speak to one of the staff about it who said she would pass it onto the kitchen staff but whether anything changes is probably unlikely. Save yourself the extortionate price and go and eat in one of the many restaurants that surround this otherwise, lovely hotel.
This hotel is in a perfect location - very central to the shops, restaurants and bars. It is a beautiful hotel and we would definitely return, however, two things stopped us from rating it as 5 stars. The first was a member of the reception staff (normally situated on the screen at the end of reception close to the lifts). She didn't crack a smile once and could barely bring herself to make eye contact. It almost made you feel uncomfortable if you had to approach her for anything. The rest of the reception staff, however, were great, very helpful and accommodating. The second complaint was the breakfast that we paid £50 for. The food was tepid at best, it may have helped if the plates were warm but we ate hardly any of it. We did speak to one of the staff about it who said she would pass it onto the kitchen staff but whether anything changes is probably unlikely. Save yourself the extortionate price and go and eat in one of the many restaurants that surround this otherwise, lovely hotel.
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AI-generated summary based on recent guest reviews
10
Jacob
3 weeks ago
·
Stayed 2 nights
Location was perfect
Location was perfect
10
Richard
4 weeks ago
·
Stayed 1 night
Great stay and breakfast was amazing
Great stay and breakfast was amazing
10
Fiona
6 Sept 2026
·
Stayed 1 night
it's a brilliantly positioned hotel, so much to see and do around it. really clean and comfortable
it's a brilliantly positioned hotel, so much to see and do around it. really clean and comfortable
10
Emily
5 Sept 2026
·
Stayed 2 nights
Great Location, amazing staff and excellent amenities.
Great Location, amazing staff and excellent amenities.
10
Laura
24 Aug 2026
·
Stayed 1 night
Lovely clean hotel. Great location.
Lovely clean hotel. Great location.
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Hyatt Regency London Stratford
Is parking available at the property?
Self parking is available on-site for a fee of GBP 25 per day. Reservations are not required, but parking is limited.
What type of breakfast is offered and what are the serving hours?
English breakfast is available for a fee of approximately GBP 25 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of GBP 60, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Stratford, just steps from Westfield Stratford City and Aspers Casino. It is approximately 0.6 miles from Queen Elizabeth Olympic Park and London Stadium, and about 10.1 km from London City Airport.
Are children allowed at the property?
Children are welcome at the property, and there is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 208.72523067871091USD
- 2026-11-09: 226.6926576245117USD
- 2026-11-10: 361.16927999999996USD
- 2026-11-11: 371.20176USD
- 2026-11-12: 207.20392091308594USD
- 2026-11-13: 179.03754416992186USD
- 2026-11-14: 243.7804668017578USD
- 2026-11-15: 160.1639819921875USD
- 2026-11-16: 179.00510747802733USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 207.28121106933594USD
- 2026-11-20: 179.00510747802733USD
- 2026-11-21: 236.71144515625USD
- 2026-11-22: 156.28802693603515USD
- 2026-11-23: 178.9965348022461USD
- 2026-11-24: 281.852757512207USD
- 2026-11-25: NO DATA
- 2026-11-26: 193.69028819335935USD
- 2026-11-27: 181.66813096679687USD
- 2026-11-28: 235.09993519287107USD
- 2026-11-29: 156.28802693603515USD
- 2026-11-30: 219.0703922241211USD
- 2026-12-01: 311.2402472851562USD
- 2026-12-02: 406.91634374999995USD
- 2026-12-03: 290.9121537646484USD
- 2026-12-04: 285.86016026367184USD
- 2026-12-05: 267.15902113037106USD
- 2026-12-06: 161.63120225585936USD
- 2026-12-07: 173.65335948242188USD
- 2026-12-08: 351.3141047070312USD
- 2026-12-09: 411.53283171386715USD
- 2026-12-10: 191.01869202880857USD
- 2026-12-11: 181.66813096679687USD
- 2026-12-12: 236.4357247705078USD
- 2026-12-13: 161.63120225585936USD
- 2026-12-14: 173.65335948242188USD
- 2026-12-15: 243.1147066772461USD
- 2026-12-16: 196.36188435791016USD
- 2026-12-17: 235.09993519287107USD
- 2026-12-18: 195.0260777709961USD
- 2026-12-19: 239.7770442211914USD
- 2026-12-20: 180.33234138916015USD
- 2026-12-21: 154.95223735839843USD
- 2026-12-22: 158.95962310058593USD
- 2026-12-23: 157.62381651367187USD
- 2026-12-24: 154.95223735839843USD
- 2026-12-25: 154.95223735839843USD
- 2026-12-26: 154.95223735839843USD
- 2026-12-27: 166.97439458496092USD
- 2026-12-28: 193.69028819335935USD
- 2026-12-29: 212.39142732666014USD
- 2026-12-30: 228.4209532861328USD
- 2026-12-31: 272.5021964501953USD
- 2027-01-01: 154.95223735839843USD
- 2027-01-02: 183.01300349853514USD
- 2027-01-03: 140.40998560058594USD
- 2027-01-04: 163.0916017993164USD
- 2027-01-05: 181.4529125805664USD
- 2027-01-06: 180.37282346923828USD
- 2027-01-07: 163.0916017993164USD
- 2027-01-08: 163.0916017993164USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50.00 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately GBP 25 per person
- Self parking fee: GBP 25 per day
- Late check-out fee: GBP 60 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Electric car charging station
Parking (Limited)
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Casino
Cycling
Bicycle Tour Information
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi