Mercure London Hyde Park Hotel
US$296
/ night
Avg. for September
Select dates to see prices and availability
US$296
/ night
Avg. for September
Monthly average prices
Nightly prices at Mercure London Hyde Park Hotel average US$192 in the cheapest month (January) and US$300 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$192 |
| February | US$200 |
| March | US$216 |
| April | US$225 |
| May | US$252 |
| June | US$292 |
| July | US$297 |
| August | US$218 |
| September | US$296 |
| October | US$266 |
| November | US$285 |
| December | US$300 |
J
F
M
A
M
J
J
A
Sept · US$296
S
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N
D
Most expensive: December (~US$300)
Cheapest: January (~US$192)
About this property
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Enjoy Italian cuisine at Bella Italia Paddington, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 72 individually decorated guestrooms, featuring minibars and flat-screen televisions. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in London (London City Centre), Mercure London Hyde Park Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.8 mi (1.2 km) from Oxford Street and 0.8 mi (1.3 km) from Marble Arch.
What's nearby
Kensington Gardens(0.3 Miles)
Hyde Park(0.3 Miles)
Paddington Central(0.5 Miles)
Oxford Street(0.8 Miles)
Marble Arch(0.8 Miles)
Park Lane(0.9 Miles)
Queensway(0.9 Miles)
Kensington High Street(1 Miles)
Baker Street(1.1 Miles)
Kensington Palace(1.1 Miles)
Selfridges(1.1 Miles)
Royal Albert Hall(1.1 Miles)
Madame Tussauds Wax Museum(1.1 Miles)
Regent's Park(1.2 Miles)
Imperial College London(1.3 Miles)
London City Airport (LCY)(12.6 Miles)
Heathrow Airport (LHR)(18 Miles)
Gatwick Airport (LGW)(60.1 Miles)
Luton Airport (LTN)(32.9 Miles)
Stansted Airport (STN)(48.4 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Location
8-14 Talbot Sq, Paddington, Paddington, London, England, United Kingdom
Kensington Gardens (0.3 Miles)
Hyde Park (0.3 Miles)
Paddington Central (0.5 Miles)
Oxford Street (0.8 Miles)
Marble Arch (0.8 Miles)
Park Lane (0.9 Miles)
Guest reviews
7.9
Good
Based on 1,717 verified reviews
Who stays here?
Business
20%
Couple
33%
Family
24%
Group
15%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Mercure London Hyde Park Hotel, travellers consistently praise the convenient Paddington location and generally friendly staff, while noting compact rooms; feedback on cleanliness is mixed, with several mentions of bathroom odours alongside many comments that rooms are clean.
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What guests think
At Mercure London Hyde Park Hotel, travellers consistently praise the convenient Paddington location and generally friendly staff, while noting compact rooms; feedback on cleanliness is mixed, with several mentions of bathroom odours alongside many comments that rooms are clean.
Some guests report hard mattresses, mislabelled 'king' beds made from two singles, noise from other rooms or outside, and limited natural light in basement or courtyard-facing rooms. Facilities include an on-site restaurant and bar, though the lift is small and at least one outage was reported; breakfast is frequently praised for quality and selection. A practical choice for short stays.
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AI-generated summary based on recent guest reviews
Facilities
On-site restaurant and bar are appreciated. The lift is small, and at least one outage was reported; laundry is service-only.
Related guest reviews
10
Rachel
26 Jan 2025
·
Stayed 2 nights
Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
8
Sue
15 Aug 2024
·
Stayed 2 nights
Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.
Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.
6
Mehmet
5 Aug 2025
·
Stayed 1 night
Elevator was out of order for over 24 hours… it was tough for guests on the 5th floor. Management posted signs, apologising for this… they certainly should have done more, to compensate this inconvenience
Elevator was out of order for over 24 hours… it was tough for guests on the 5th floor. Management posted signs, apologising for this… they certainly should have done more, to compensate this inconvenience
10
Jolyon
30 Nov 2024
·
Stayed 1 night
Good hotel - clean and comfortable. Friendly staff and good facilities. Amazing spot to get when you’re stuck at Paddington because of the floods! Highly recommended.
Good hotel - clean and comfortable. Friendly staff and good facilities. Amazing spot to get when you’re stuck at Paddington because of the floods! Highly recommended.
8
Fumiko
23 Aug 2024
·
Stayed 2 nights
Tight space but had a lot of clever ideas to put our stuff in the small room. Easy access from Paddington station. A lot restaurant option nearby. No laundry facility just laundry service.
Tight space but had a lot of clever ideas to put our stuff in the small room. Easy access from Paddington station. A lot restaurant option nearby. No laundry facility just laundry service.
10
Hoi Sze Anna
3 Jan 2025
·
Stayed 1 night
Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!
Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!
8
Cynthia
11 Jun 2023
·
Stayed 5 nights
Near Paddington station so convenient transportation. Clean rooms but very small. Elevator too small especially for luggage. Area is beautiful but has limited good restaurants. Mercury finally opened the cute bar last night we were there.
Near Paddington station so convenient transportation. Clean rooms but very small. Elevator too small especially for luggage. Area is beautiful but has limited good restaurants. Mercury finally opened the cute bar last night we were there.
10
Deborah
16 May 2023
·
Stayed 2 nights
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
10
Rowie
3 Jul 2023
·
Stayed 2 nights
It is a 5 min walk to Paddington Station for the train to Heathrow. The hotel is affiliated with a very good restaurant onsite. The rooms are small but we stayed in other hotels and had the same comment. It is London!
It is a 5 min walk to Paddington Station for the train to Heathrow. The hotel is affiliated with a very good restaurant onsite. The rooms are small but we stayed in other hotels and had the same comment. It is London!
8
KEN
27 Aug 2023
·
Stayed 6 nights
location is good. But the shower is not excellent. Need some hotter water.
location is good. But the shower is not excellent. Need some hotter water.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean and housekeeping consistent, but several reported issues such as bathroom drain odours, mouldy or stained areas, and an occasional insect.
Related guest reviews
10
Bradley
23 Apr 2025
·
Stayed 3 nights
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
6
Donella
28 May 2025
·
Stayed 3 nights
Stayed here as a result of a failed booking elsewhere. Expected somewhat luxury at 500AUD a night and got a mouldy shower. Mentioned it to reception and got food vouchers. What I would have preferred was a clean bathroom. Overall for the price? Not happy.
Stayed here as a result of a failed booking elsewhere. Expected somewhat luxury at 500AUD a night and got a mouldy shower. Mentioned it to reception and got food vouchers. What I would have preferred was a clean bathroom. Overall for the price? Not happy.
6
Cindi
26 Aug 2023
·
Stayed 1 night
When we got to our room the carpet was a little dirty, otherwise it was clean overall. We asked about the air conditioning because it did not seem to be working and the staff was not able to help much. The USB outlets by the bed did not work. The park across the street had been taped off. There were noisy people in front of the hotel at night which we were able to hear, but realized the outer pane window of the 2 windows was not shut, so just check your windows. It was nice to have the free items in the mini bar.
When we got to our room the carpet was a little dirty, otherwise it was clean overall. We asked about the air conditioning because it did not seem to be working and the staff was not able to help much. The USB outlets by the bed did not work. The park across the street had been taped off. There were noisy people in front of the hotel at night which we were able to hear, but realized the outer pane window of the 2 windows was not shut, so just check your windows. It was nice to have the free items in the mini bar.
8
Ben
9 Jan 2023
·
Stayed 19,365 nights
Good location, friendly staff. Room was small but clean and well equipped. The issue was an unpleasant odour from the bathroom drains permeating through the room. Would have been a bigger issue if we wanted to spend more time in the room.
Good location, friendly staff. Room was small but clean and well equipped. The issue was an unpleasant odour from the bathroom drains permeating through the room. Would have been a bigger issue if we wanted to spend more time in the room.
2
Andy
13 Apr 2023
·
Stayed 1 night
Terrible experience. Tiny ground floor cupboard room, dirty carpet, noisy and not at all pleasant. Could hear people showering above, pipes rattling, floorboards creaking. Water pressure for shower was pathetic. Dirty inadequate blind on window. Back door into Bella Pasta for breakfast was a bit strange. Neither good value or a positive experience.
Terrible experience. Tiny ground floor cupboard room, dirty carpet, noisy and not at all pleasant. Could hear people showering above, pipes rattling, floorboards creaking. Water pressure for shower was pathetic. Dirty inadequate blind on window. Back door into Bella Pasta for breakfast was a bit strange. Neither good value or a positive experience.
4
Frances
20 Jul 2024
·
Stayed 3 nights
This hotel stores bag prior to check in!! Great location! Lots around. I didn’t get the name of the lady who checked me in but she was very helpful! However the actual room was quite noisy (could hear other rooms and people walking past) and there was a smell coming from the bathroom.
This hotel stores bag prior to check in!! Great location! Lots around. I didn’t get the name of the lady who checked me in but she was very helpful! However the actual room was quite noisy (could hear other rooms and people walking past) and there was a smell coming from the bathroom.
6
Darcy
26 Aug 2024
·
Stayed 5 nights
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
4
Andrew
2 Jul 2023
·
Stayed 3 nights
We really don’t like giving bad reviews, but in this case we are going to have to make an exception. Staff are lovely, and the location is very convenient. HOWEVER - 1) The rooms are incredibly dirty - see the pictures of the bathroom pan and the stained carpet attached. 2) There was an awful smell in the bathroom all the time, we complained politely- and all they did was pour some beach down the drain. 3) Rooms are small, even by London standards.
We really don’t like giving bad reviews, but in this case we are going to have to make an exception. Staff are lovely, and the location is very convenient. HOWEVER - 1) The rooms are incredibly dirty - see the pictures of the bathroom pan and the stained carpet attached. 2) There was an awful smell in the bathroom all the time, we complained politely- and all they did was pour some beach down the drain. 3) Rooms are small, even by London standards.
10
Lindsey
5 Jul 2024
·
Stayed 1 night
Perfect location after SZA concert in Hyde Park, 20 minutes stroll back to the hotel, quicker getting there as other entrances were open and could cut off the corner of the park. Room was small but not a problem for myself and my daughter as it was only a bed for the night. Room, bedding and bathroom very clean and staff very helpful and friendly.
Perfect location after SZA concert in Hyde Park, 20 minutes stroll back to the hotel, quicker getting there as other entrances were open and could cut off the corner of the park. Room was small but not a problem for myself and my daughter as it was only a bed for the night. Room, bedding and bathroom very clean and staff very helpful and friendly.
6
Abbie
27 Dec 2023
·
Stayed 1 night
Best thing about hotel is the location. Easy to get to from Euston on 2 tubes and also great walking distance to winter wonderland at Hyde park (25 mins). Quick 5 min walk to the tube station to get into central. Hotel room was small no space to open case which is expected in London. Gave 3* due to the hotel room it smelt like drains especially the bathroom, we had to open the window while in the room to air it out however smell still lingered. Also unable to have a shower as the water built up and did not go down for a long time. Building works going on next door which woke us up at 8am, wasn’t aware until we got there. Overall nice hotel if drain system and smell is sorted. Would recommend short stays 1 or max 2 nights.
Best thing about hotel is the location. Easy to get to from Euston on 2 tubes and also great walking distance to winter wonderland at Hyde park (25 mins). Quick 5 min walk to the tube station to get into central. Hotel room was small no space to open case which is expected in London. Gave 3* due to the hotel room it smelt like drains especially the bathroom, we had to open the window while in the room to air it out however smell still lingered. Also unable to have a shower as the water built up and did not go down for a long time. Building works going on next door which woke us up at 8am, wasn’t aware until we got there. Overall nice hotel if drain system and smell is sorted. Would recommend short stays 1 or max 2 nights.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are consistently small; some find them cosy and quiet, while others cite hard mattresses, mislabelled 'king' beds formed from two singles, noise from neighbours or outside, and limited natural light in some lower or courtyard rooms.
Related guest reviews
8
Emma
26 Aug 2023
·
Stayed 1 night
This is a very pleasant hotel. We enjoyed the room, the amenities and the restaurant but did not like being below ground level with very little natural light.
This is a very pleasant hotel. We enjoyed the room, the amenities and the restaurant but did not like being below ground level with very little natural light.
6
Roderick
29 Nov 2024
·
Stayed 2 nights
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
4
Marcia
16 Jun 2025
·
Stayed 6 nights
Room was TINY- I have seen bigger small rooms on cruise ships. Air conditioning did not work our entire 6 night stay. Complained multiple times to the front desk and nothing was done. Apparently the HVAC crew just decided their own hours and couldn’t be bothered? Only on my checkout, when I complained for a 4th time or more, was I even offered a fan. They never mentioned it any other time and I complained at least 3 times.
Room was TINY- I have seen bigger small rooms on cruise ships. Air conditioning did not work our entire 6 night stay. Complained multiple times to the front desk and nothing was done. Apparently the HVAC crew just decided their own hours and couldn’t be bothered? Only on my checkout, when I complained for a 4th time or more, was I even offered a fan. They never mentioned it any other time and I complained at least 3 times.
4
Thomas
7 Aug 2025
·
Stayed 1 night
Friendly and attentive staff. First floor room with small window facing a wall, small, warm, tiny unvented bathroom but a nice big bug to keep you company, but don’t worry there is a Nespresso machine to give you coffee in the morning – or wait that doesn’t work either. not their fault, but of course they complete the experience. There were screaming nosey kids upstairs jumping off the bed and landing on our ceiling.
Friendly and attentive staff. First floor room with small window facing a wall, small, warm, tiny unvented bathroom but a nice big bug to keep you company, but don’t worry there is a Nespresso machine to give you coffee in the morning – or wait that doesn’t work either. not their fault, but of course they complete the experience. There were screaming nosey kids upstairs jumping off the bed and landing on our ceiling.
8
Edward
10 Feb 2023
·
Stayed 1 night
Nice room, decent size. Extra card operated door mildly annoying. Bed wasn't a king but was 2 singles pushed together (uncomfortable gap in the middle).
Nice room, decent size. Extra card operated door mildly annoying. Bed wasn't a king but was 2 singles pushed together (uncomfortable gap in the middle).
2
Sharon
8 Oct 2023
·
Stayed 3 nights
I stay in London was very disappointing, the rooms were so small two people could not even be in the room at one time
I stay in London was very disappointing, the rooms were so small two people could not even be in the room at one time
4
Heather
22 May 2023
·
Stayed 2 nights
If I had known that the family room (with three beds and not the layout in the photo) was in the basement with the window where mid of the night deliveries and guests arrive I would have chose a different hotel. I wound up buying ear plugs.
If I had known that the family room (with three beds and not the layout in the photo) was in the basement with the window where mid of the night deliveries and guests arrive I would have chose a different hotel. I wound up buying ear plugs.
6
Darcy
26 Aug 2024
·
Stayed 5 nights
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
6
George
1 Dec 2025
·
Stayed 2 nights
I was very disappointed ted with the room. It was so tiny. King bed was quite hard. The hotel was clean and offered all the facilities one would want.
I was very disappointed ted with the room. It was so tiny. King bed was quite hard. The hotel was clean and offered all the facilities one would want.
10
Michael
15 Sept 2023
·
Stayed 4 nights
Room was very quiet although smallish with a large bed. Staff accommodating of early arrival.
Room was very quiet although smallish with a large bed. Staff accommodating of early arrival.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with praise for assistance and luggage storage. However, there are reports of slow or unresponsive follow-up, late room readiness, billing or refund disputes, and isolated rudeness.
Related guest reviews
10
Bradley
23 Apr 2025
·
Stayed 3 nights
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
4
Marcia
16 Jun 2025
·
Stayed 6 nights
Room was TINY- I have seen bigger small rooms on cruise ships. Air conditioning did not work our entire 6 night stay. Complained multiple times to the front desk and nothing was done. Apparently the HVAC crew just decided their own hours and couldn’t be bothered? Only on my checkout, when I complained for a 4th time or more, was I even offered a fan. They never mentioned it any other time and I complained at least 3 times.
Room was TINY- I have seen bigger small rooms on cruise ships. Air conditioning did not work our entire 6 night stay. Complained multiple times to the front desk and nothing was done. Apparently the HVAC crew just decided their own hours and couldn’t be bothered? Only on my checkout, when I complained for a 4th time or more, was I even offered a fan. They never mentioned it any other time and I complained at least 3 times.
2
Raeesa
6 Dec 2022
·
The staff are outrageously rude, unprofessional and unhelpful. The supervisor admitted that a member of staff took a £250 holding fee during our stay without even telling me, this apparently should not have been taken in the first place. They said I should receive this within 24 hours which I did not it’s over 48 hours. I called to enquire to be left on hold, the supervisor was rude and talking over me and instead of being apologetic for their failure and errors she was defensive and disrespectful- a very low standard of customer service
The staff are outrageously rude, unprofessional and unhelpful. The supervisor admitted that a member of staff took a £250 holding fee during our stay without even telling me, this apparently should not have been taken in the first place. They said I should receive this within 24 hours which I did not it’s over 48 hours. I called to enquire to be left on hold, the supervisor was rude and talking over me and instead of being apologetic for their failure and errors she was defensive and disrespectful- a very low standard of customer service
10
Terri
3 May 2024
·
Stayed 1 night
Sophia and the staff were outstanding. We are going back.
Sophia and the staff were outstanding. We are going back.
10
Clarissa
6 Jul 2024
·
Stayed 1 night
Honestly, the rooms were great and clean. But what really stood out for us was the front of house staff! We arrived late on a sunday with our 2 yo and the staff were so welcoming and helpful beyond their usual duty. They helped me find milk at like 1030 pm for our kid which was amazing! Rooms are great but the staff are exceptional!
Honestly, the rooms were great and clean. But what really stood out for us was the front of house staff! We arrived late on a sunday with our 2 yo and the staff were so welcoming and helpful beyond their usual duty. They helped me find milk at like 1030 pm for our kid which was amazing! Rooms are great but the staff are exceptional!
10
Deborah
25 Nov 2024
·
Stayed 1 night
So close to Paddington station, super convenient. Staff were lovely and very accommodating, looking after luggage, etc..
So close to Paddington station, super convenient. Staff were lovely and very accommodating, looking after luggage, etc..
10
Peter
11 Apr 2025
·
Stayed 3 nights
An enjoyable stay with friendly and helpful staff.
An enjoyable stay with friendly and helpful staff.
8
Edward
10 Sept 2023
·
Small but clean and well-appointed rooms. Steps from Paddington Station with dozens of bars and restaurants in a one block radius (I counted six places you could get shawarma within a block!). Only major issue - they rent the rooms out for day use and when I arrived at almost 9PM they said the room wasn’t ready. For me it was only a short wait since I arrived so late but another poor lady in the lobby had been waiting for hours. If they can’t guarantee check in by 5:00 or so, they should state that clearly somewhere before you book the room. You shouldn’t have to pay for room for the “night” if you don’t get into the room until 9:30PM
Small but clean and well-appointed rooms. Steps from Paddington Station with dozens of bars and restaurants in a one block radius (I counted six places you could get shawarma within a block!). Only major issue - they rent the rooms out for day use and when I arrived at almost 9PM they said the room wasn’t ready. For me it was only a short wait since I arrived so late but another poor lady in the lobby had been waiting for hours. If they can’t guarantee check in by 5:00 or so, they should state that clearly somewhere before you book the room. You shouldn’t have to pay for room for the “night” if you don’t get into the room until 9:30PM
6
Christina
8 Jul 2023
·
Stayed 1 night
This hotel rents out rooms which are not taken care of. When we arrived we were asked to switch to the sister hotel because our room was not ready. The room we were assigned in this sister had an air conditioner which was rattling. We had to go back to reception and request another room. We did get a room in the original hotel booked however that room has single pane windows which were not sealed and later when we wanted to watch tv, the remote volume and channel buttons would not work so we had no sound. The staff was sending someone up to check and no one ever showed up. It seemed that they are aware but didn’t care.
This hotel rents out rooms which are not taken care of. When we arrived we were asked to switch to the sister hotel because our room was not ready. The room we were assigned in this sister had an air conditioner which was rattling. We had to go back to reception and request another room. We did get a room in the original hotel booked however that room has single pane windows which were not sealed and later when we wanted to watch tv, the remote volume and channel buttons would not work so we had no sound. The staff was sending someone up to check and no one ever showed up. It seemed that they are aware but didn’t care.
4
Bruce
30 Jul 2024
·
Stayed 3 nights
Unfortunately, due to a medical issue with my wife, we were forced to leave a day early. We coordinated with the Mecure staff and with our booking company, Hotels.com, for this early departure the day prior as it became apparent my wife would need medical attention. At the time we were given approval by your manager and Hotels.com and told when we checked out, that a refund for the unused day would be credited back to my credit card account.
Unfortunately, due to a medical issue with my wife, we were forced to leave a day early. We coordinated with the Mecure staff and with our booking company, Hotels.com, for this early departure the day prior as it became apparent my wife would need medical attention. At the time we were given approval by your manager and Hotels.com and told when we checked out, that a refund for the unused day would be credited back to my credit card account.
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AI-generated summary based on recent guest reviews
Location
Excellent for Paddington Station, Hyde Park, and Heathrow Express access; many dining options nearby and a generally quiet cul-de-sac setting. A few noted the surrounding restaurant quality as mixed.
Related guest reviews
10
Matthew
5 Sept 2023
·
Stayed 2 nights
I liked the proximity to Paddington Station and lots of dining. It was also very close to the location of a wedding I was in London to attend.
I liked the proximity to Paddington Station and lots of dining. It was also very close to the location of a wedding I was in London to attend.
10
Bradley
23 Apr 2025
·
Stayed 3 nights
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
Great location near Paddington Station—super convenient for getting around. The staff were very friendly and helpful throughout our stay. We booked a standard king room, which was fine for what we needed. Just a heads-up: rooms are smaller than what you might expect if you're used to U.S. hotels, but it worked well for our three-night stay. Daily housekeeping was consistent, and the fridge was always restocked. Overall, a great experience. We’d definitely stay here again.
10
Stephen
23 Apr 2025
·
Stayed 1 night
Considering how short a walk it is from Paddington station, the location is a really quiet cul de sac. Very convenient for onward travelling in London.
Considering how short a walk it is from Paddington station, the location is a really quiet cul de sac. Very convenient for onward travelling in London.
6
Roderick
29 Nov 2024
·
Stayed 2 nights
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
10
Susanna
4 Jul 2023
·
Stayed 1 night
Love this hotel. Location is great and steps away from the Paddington station. Staff are friendly and helpful. Although the room is not large since it’s downtown London, the design of the room creates lots of storage room. I recommend this hotel.
Love this hotel. Location is great and steps away from the Paddington station. Staff are friendly and helpful. Although the room is not large since it’s downtown London, the design of the room creates lots of storage room. I recommend this hotel.
8
Craig
15 Jul 2023
·
Stayed 1 night
Excellent choice for a quick stay near Paddington
Excellent choice for a quick stay near Paddington
10
Luanne
30 Sept 2024
·
Stayed 3 nights
So close to Paddington train station to catch the Heathrow express train.
So close to Paddington train station to catch the Heathrow express train.
10
Stephen
27 Feb 2023
·
Stayed 1 night
Very convenient to Paddington!
Very convenient to Paddington!
10
Deborah
16 May 2023
·
Stayed 2 nights
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
10
Michael
6 Nov 2024
·
Stayed 3 nights
Good location. Will come back.
Good location. Will come back.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety at the on-site restaurant; some also liked the bar and happy hour. Minor issues included a delayed bar opening and one unfulfilled drink order.
Related guest reviews
10
Rachel
26 Jan 2025
·
Stayed 2 nights
Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
10
Daria
12 Jan 2025
·
Stayed 2 nights
The location is fantastic. Just a few minutes walk to Paddington Station. It is a beautiful building in the room was clean and comfortable. It took a while to figure out the heating in the room. The check-in staff were so friendly and helpful but the evening staff were not so much. I usually never get the breakfast included, but did this time and was extremely surprised and impressed with the selection and quality of the food.
The location is fantastic. Just a few minutes walk to Paddington Station. It is a beautiful building in the room was clean and comfortable. It took a while to figure out the heating in the room. The check-in staff were so friendly and helpful but the evening staff were not so much. I usually never get the breakfast included, but did this time and was extremely surprised and impressed with the selection and quality of the food.
10
Kumi
3 Aug 2023
·
Stayed 1 night
Paddington station, good restaurants and Hyde Park in all walking distance. The room is clean. The space is tight and open around bed only. Staff was very nice.
Paddington station, good restaurants and Hyde Park in all walking distance. The room is clean. The space is tight and open around bed only. Staff was very nice.
8
michelle
12 Mar 2023
·
Stayed 4 nights
Comfortable hotel friendly staff. I was told mini bar would be restocked daily, it never was! Ran out of tissues on day one and again never re stocked. ordered a latte from downstairs bar and after 15 minutes and 2 separate servers, they finally told me there was no milk
Comfortable hotel friendly staff. I was told mini bar would be restocked daily, it never was! Ran out of tissues on day one and again never re stocked. ordered a latte from downstairs bar and after 15 minutes and 2 separate servers, they finally told me there was no milk
10
Charles
9 Mar 2025
·
Stayed 2 nights
Very professional, comfortable beds, great breakfast options.
Very professional, comfortable beds, great breakfast options.
10
Hoi Sze Anna
3 Jan 2025
·
Stayed 1 night
Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!
Nice boutique hotel with great service. We went to another property under the same name and the staff was so friendly to walk us to the correct property! Restaurant on the ground floor served great food and saved us trouble in finding a place to eat on Jan 1st. Highly recommend!
8
Cynthia
11 Jun 2023
·
Stayed 5 nights
Near Paddington station so convenient transportation. Clean rooms but very small. Elevator too small especially for luggage. Area is beautiful but has limited good restaurants. Mercury finally opened the cute bar last night we were there.
Near Paddington station so convenient transportation. Clean rooms but very small. Elevator too small especially for luggage. Area is beautiful but has limited good restaurants. Mercury finally opened the cute bar last night we were there.
10
Deborah
16 May 2023
·
Stayed 2 nights
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
Fabulous location in a quiet spot very near Paddington Station and a short walk to Kensington Gardens/Hyde Park. Lots of great restaurants nearby. Small but comfortable room, great bed. Copious breakfast offerings. A really good find! We'll be back!
10
Rowie
3 Jul 2023
·
Stayed 2 nights
It is a 5 min walk to Paddington Station for the train to Heathrow. The hotel is affiliated with a very good restaurant onsite. The rooms are small but we stayed in other hotels and had the same comment. It is London!
It is a 5 min walk to Paddington Station for the train to Heathrow. The hotel is affiliated with a very good restaurant onsite. The rooms are small but we stayed in other hotels and had the same comment. It is London!
8
Heather
19 Apr 2023
·
The staff were GREAT and the location is very convenient for those wanting to go to Hyde Park and Paddington station. Get the breakfast option, you won’t be sorry. The cafe that provides the breakfast for the hotel is well run and delicious. The only complaint was how horribly hard and uncomfortable the bed was. Concrete.
The staff were GREAT and the location is very convenient for those wanting to go to Hyde Park and Paddington station. Get the breakfast option, you won’t be sorry. The cafe that provides the breakfast for the hotel is well run and delicious. The only complaint was how horribly hard and uncomfortable the bed was. Concrete.
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AI-generated summary based on recent guest reviews
10
Kirsty
17 Jul 2026
·
Stayed 1 night
Great for staying if going to BST Hyde Park. Plenty of food nearby and room was comfortable and clean.
Great for staying if going to BST Hyde Park. Plenty of food nearby and room was comfortable and clean.
10
Dorian
27 Jun 2026
·
Stayed 1 night
Nice hotel but tiny room, well equipped anyway. Very good location and helpful staff.
Nice hotel but tiny room, well equipped anyway. Very good location and helpful staff.
6
Anna
20 May 2026
·
Stayed 2 nights
We secured a King sized bedroom (Sun-Tue) several months before our trip. This hotel is also owned by the same corporation that owns Indigo (right behind them, connected) and we were told, due to mechanical problems, we had to check in at Indigo with an "upgrade" for our King sized bedroom. We were paying around $400/night. They put us in a room with a Full size bed and NO room to lay out our suitcases! We politely called and said this will not work. They then placed us in a Queen size bedroom, to which we conceded. Later, during our stay, we went to Mercure and asked to see their King sized bedroom. Oddly, it was available and so much nicer than the "upgrade" we were given. It would have been perfect, especially as an "upgrade" considering having to be placed in the other hotel with a smaller bed. We asked about the cost to which the lady said it would be around $250/night. We definitely were taken advantage. For this reason, we were very disappointed in our experience. We should have asked for a credit. They also have too many tables in the restaurant to allow customers and servers to walk through. We were bonked several times.
We secured a King sized bedroom (Sun-Tue) several months before our trip. This hotel is also owned by the same corporation that owns Indigo (right behind them, connected) and we were told, due to mechanical problems, we had to check in at Indigo with an "upgrade" for our King sized bedroom. We were paying around $400/night. They put us in a room with a Full size bed and NO room to lay out our suitcases! We politely called and said this will not work. They then placed us in a Queen size bedroom, to which we conceded. Later, during our stay, we went to Mercure and asked to see their King sized bedroom. Oddly, it was available and so much nicer than the "upgrade" we were given. It would have been perfect, especially as an "upgrade" considering having to be placed in the other hotel with a smaller bed. We asked about the cost to which the lady said it would be around $250/night. We definitely were taken advantage. For this reason, we were very disappointed in our experience. We should have asked for a credit. They also have too many tables in the restaurant to allow customers and servers to walk through. We were bonked several times.
6
Fredrik
3 May 2026
·
Stayed 3 nights
Free minibar was a nice surprice, but staff fiddeling with smartphones during check-in and small breakfast takes down overall impression
Free minibar was a nice surprice, but staff fiddeling with smartphones during check-in and small breakfast takes down overall impression
10
Michael
26 Apr 2026
·
Stayed 1 night
Comfortable, conveniently located
Comfortable, conveniently located
FAQs about Mercure London Hyde Park Hotel
Is parking available at the property?
Nearby parking is available for a fee of approximately GBP 30 per day, located 328 feet away from the hotel. Reservations are not mentioned as required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 19 for adults and GBP 14 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details about elevators and accessible rooms are not provided.
What is the property's location in relation to key landmarks?
The hotel is located in London City Centre, within a 10-minute walk of Hyde Park and Kensington Gardens. It is 0.8 miles from Marble Arch and 1.4 miles from Oxford Street, with public transport options available nearby.
What are the policies for guests staying with children?
Children 12 years old and younger stay free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 288.3600817382812USD
- 2026-09-06: 198.5994USD
- 2026-09-07: 252.18006869506834USD
- 2026-09-08: 479.75928376464844USD
- 2026-09-09: 501.09766951904294USD
- 2026-09-10: 321.71846837768555USD
- 2026-09-11: 274.2678813995361USD
- 2026-09-12: 297.8902392211914USD
- 2026-09-13: 222.49922424926757USD
- 2026-09-14: 286.0550032958984USD
- 2026-09-15: 435.525USD
- 2026-09-16: 441.3378126708984USD
- 2026-09-17: 330.9627416931152USD
- 2026-09-18: 352.00007362670897USD
- 2026-09-19: 383.02212099609375USD
- 2026-09-20: 250.06461091918945USD
- 2026-09-21: 356.84893989257813USD
- 2026-09-22: 463.633304309082USD
- 2026-09-23: 475.7985865234375USD
- 2026-09-24: 427.1373867797852USD
- 2026-09-25: 319.82048955688475USD
- 2026-09-26: 369.6744564575195USD
- 2026-09-27: 250.06461091918945USD
- 2026-09-28: 367.66256346435546USD
- 2026-09-29: 429.8780965515137USD
- 2026-09-30: 404.15848099365235USD
- 2026-10-01: 285.20881664123533USD
- 2026-10-02: 316.29794010620117USD
- 2026-10-03: 351.44216354980466USD
- 2026-10-04: 281.1537166625977USD
- 2026-10-05: 366.18387669677736USD
- 2026-10-06: 427.1373867797852USD
- 2026-10-07: 356.84893989257813USD
- 2026-10-08: 356.84893989257813USD
- 2026-10-09: 351.44216354980466USD
- 2026-10-10: 366.18387669677736USD
- 2026-10-11: 262.15122713928224USD
- 2026-10-12: 321.89398268432615USD
- 2026-10-13: 394.00994747924807USD
- 2026-10-14: 429.39635372924806USD
- 2026-10-15: 322.2443733215332USD
- 2026-10-16: 316.29794010620117USD
- 2026-10-17: 404.15848099365235USD
- 2026-10-18: 220.32719926147462USD
- 2026-10-19: 332.51834002075196USD
- 2026-10-20: 404.15848099365235USD
- 2026-10-21: 404.15848099365235USD
- 2026-10-22: 237.89929326171875USD
- 2026-10-23: 322.2443733215332USD
- 2026-10-24: 356.84893989257813USD
- 2026-10-25: 220.32719926147462USD
- 2026-10-26: 297.3741165771484USD
- 2026-10-27: 394.00994747924807USD
- 2026-10-28: 356.84893989257813USD
- 2026-10-29: 260.87821676940916USD
- 2026-10-30: 278.4503107696533USD
- 2026-10-31: 254.11971089782713USD
- 2026-11-01: 212.00005199584962USD
- 2026-11-02: 262.4640303527832USD
- 2026-11-03: 391.9931633361816USD
- 2026-11-04: 410.9169868652344USD
- 2026-11-05: 308.1877401489258USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
- Nearby parking fee: GBP 30 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Snack Bar/Deli
Activities
Garden
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle