Best Western Chiswick Palace & Suites London
US$186
/ night
Avg. for September
Select dates to see prices and availability
US$186
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Chiswick Palace & Suites London average US$115 in the cheapest month (January) and US$186 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$115 |
| February | US$118 |
| March | US$132 |
| April | US$140 |
| May | US$145 |
| June | US$148 |
| July | US$174 |
| September | US$186 |
| October | US$153 |
| November | US$142 |
| December | US$171 |
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Sept · US$186
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Most expensive: September (~US$186)
Cheapest: January (~US$115)
About this property
Enjoy a Victorian hotel in Chiswick with a terrace, garden, and complimentary wifi, just minutes from the Thames River.
Location
71-73 Chiswick High Road, 51.492622 -0.251529
Restaurant
Laundry service
Elevator/Lift
Dry cleaning
Housekeeping
Safe-deposit box
Guest reviews
8.3
Very good
Based on 2,492 verified reviews
Who stays here?
Business
26%
Couple
30%
Family
24%
Group
9%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Chiswick Palace & Suites London, travellers consistently praise friendly, helpful staff and a convenient Chiswick High Road location near tube stations, while noting compact rooms, occasional road or basement noise, and intermittent air conditioning or maintenance issues.
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What guests think
At Best Western Chiswick Palace & Suites London, travellers consistently praise friendly, helpful staff and a convenient Chiswick High Road location near tube stations, while noting compact rooms, occasional road or basement noise, and intermittent air conditioning or maintenance issues.
Cleanliness is frequently praised, with many noting spotless rooms. On site parking is handy but tight and limited, and breakfast is generally well liked with a broad buffet. Best for those prioritizing simplicity and ease over extra amenities.
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AI-generated summary based on recent guest reviews
Facilities
On site parking is available for a fee, but the driveway is narrow and spaces are limited; booking ahead helps. Some rooms include kitchen facilities such as kitchenettes or washers.
Related guest reviews
6
Amanda
11 Sept 2025
·
Stayed 3 nights
Clean room, nice kitchen facilities which was an upgrade but not necessary. The air conditioning was faulty & we struggled to sleep as the room was very warm, much warmer than outside. the shower did not drain so water went all over the floor, we had to take extremely quick showers to prevent this each day. Needs an extra chair to sit or put things on.
Clean room, nice kitchen facilities which was an upgrade but not necessary. The air conditioning was faulty & we struggled to sleep as the room was very warm, much warmer than outside. the shower did not drain so water went all over the floor, we had to take extremely quick showers to prevent this each day. Needs an extra chair to sit or put things on.
10
Richard
24 May 2024
·
Stayed 1 night
Very convenient place to stay, including parking and access to the tube. Rooms was great: clean, tidy and had everything we would expect.
Very convenient place to stay, including parking and access to the tube. Rooms was great: clean, tidy and had everything we would expect.
10
Kathryn
2 Feb 2025
·
Stayed 1 night
Nice hotel with parking (£12 per day) room was large and comfortable. Good location about 10 minute walk to station. Would definitely stay here again
Nice hotel with parking (£12 per day) room was large and comfortable. Good location about 10 minute walk to station. Would definitely stay here again
8
Laila
26 Jun 2023
·
Stayed 2 nights
Great value for the price! Comfortable room, excellent location, walking distance to the Thames and to the Tube. I needed a place with parking which was perfect (just a very narrow driveway) and only 20 minutes from Heathrow. Would stay here again.
Great value for the price! Comfortable room, excellent location, walking distance to the Thames and to the Tube. I needed a place with parking which was perfect (just a very narrow driveway) and only 20 minutes from Heathrow. Would stay here again.
10
ELIZABETH
11 Aug 2024
·
Stayed 1 night
We arrived a little early and the welcome we received from the team was lovely. Friendly, helpful but polite. The car park is at the back of the hotel and is very tight to get to but take your time and it’s fine. Not a huge carpark so would suggest calling ahead or find somewhere else to park. There is a £12 a day charge from the time of check-in. The room was at the front of the hotel - I was a little apprehensive about noise from the street but from around 11.30pm, it stopped and didn’t disturb either myself or my friend. The room had air conditioning and was a lovely size, bright and airy with a small wardrobe and shelving. There was coffee and tea with biscuits. The bathroom was small with a double shower and was perfectly clean. We didn’t have breakfast. Checkout was easy with the staff asking how our evening had been and if we had found somewhere for food. Lots of local bars and pubs around to cater for all tastes.
We arrived a little early and the welcome we received from the team was lovely. Friendly, helpful but polite. The car park is at the back of the hotel and is very tight to get to but take your time and it’s fine. Not a huge carpark so would suggest calling ahead or find somewhere else to park. There is a £12 a day charge from the time of check-in. The room was at the front of the hotel - I was a little apprehensive about noise from the street but from around 11.30pm, it stopped and didn’t disturb either myself or my friend. The room had air conditioning and was a lovely size, bright and airy with a small wardrobe and shelving. There was coffee and tea with biscuits. The bathroom was small with a double shower and was perfectly clean. We didn’t have breakfast. Checkout was easy with the staff asking how our evening had been and if we had found somewhere for food. Lots of local bars and pubs around to cater for all tastes.
10
Sarah
8 Jul 2025
·
Stayed 1 night
The staff were so friendly and helpful. They even offered an alternative room on the ground floor when they saw my mum was older, which was so kind of them. We kept our original room as it was a suite with kitchen. We used the kitchen and it was perfect for us. Beds were very comfy and room very quiet. Great location in Chiswick. I’d definitely stay here again.
The staff were so friendly and helpful. They even offered an alternative room on the ground floor when they saw my mum was older, which was so kind of them. We kept our original room as it was a suite with kitchen. We used the kitchen and it was perfect for us. Beds were very comfy and room very quiet. Great location in Chiswick. I’d definitely stay here again.
10
Trevor
5 Sept 2025
·
Stayed 1 night
Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
10
Mel
18 Feb 2024
·
Stayed 1 night
Great location in Chiswick. Easy to find from A4 and within walking distance of centre. Really helpful staff (arrived late at night, was offered an umbrella when unloading in the rain, car park space reserved). Comfortable family room. Efficient breakfast. Accommodating about leaving the car for a few extra hours. For the price I would highly recommend. Of course some noise from road but that comes with the convenient location. Would certainly go back if visiting area again.
Great location in Chiswick. Easy to find from A4 and within walking distance of centre. Really helpful staff (arrived late at night, was offered an umbrella when unloading in the rain, car park space reserved). Comfortable family room. Efficient breakfast. Accommodating about leaving the car for a few extra hours. For the price I would highly recommend. Of course some noise from road but that comes with the convenient location. Would certainly go back if visiting area again.
10
Angie
26 Aug 2024
·
Stayed 1 night
Such a friendly hotel with lovely staff. The car park is an experience - a very narrow entrance through the building - not for the faint hearted. Rooms were spacious and super clean. Breakfast was decent. We will definitely stay again
Such a friendly hotel with lovely staff. The car park is an experience - a very narrow entrance through the building - not for the faint hearted. Rooms were spacious and super clean. Breakfast was decent. We will definitely stay again
10
Deborah
23 Nov 2025
·
Stayed 4 nights
Clean room, washing machine, kichenette.
Clean room, washing machine, kichenette.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often highlighted as very good, with many guests describing rooms as spotless. A minority report worn or stained carpets, dust, or occasional lapses.
Related guest reviews
10
Elizabeth
15 Jun 2024
·
Stayed 4 nights
Very clean and confortable. Great location with plenty of resturants nearby. Staff were all friendly and welcoming.
Very clean and confortable. Great location with plenty of resturants nearby. Staff were all friendly and welcoming.
8
Jane
14 Sept 2025
·
Stayed 1 night
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
10
Raymond
20 Jan 2025
·
Stayed 1 night
Clean property with friendly helpful staff
Clean property with friendly helpful staff
8
Douglas
20 Feb 2025
·
Stayed 1 night
Carpet needed a clean
Carpet needed a clean
2
Dominic
31 Oct 2024
·
Stayed 1 night
Arrived at around 10pm after having to work late. Have stayed in best westerns in the past and cant say ive had an issue. I was “upgraded” to a rather odd studio flat which was 2 buildings away from reception. It was dirty, full of mould, bad paintwork, cracks in the wall and the supplied towels were stained yellow. It was too late for me to complain at the time and it was one night. I mentioned it to the receptionist the next morning on check out who was apologetic and offered a discount on another stay which i declined as i have no need. I would stay elsewhere. Breakfast was fine.
Arrived at around 10pm after having to work late. Have stayed in best westerns in the past and cant say ive had an issue. I was “upgraded” to a rather odd studio flat which was 2 buildings away from reception. It was dirty, full of mould, bad paintwork, cracks in the wall and the supplied towels were stained yellow. It was too late for me to complain at the time and it was one night. I mentioned it to the receptionist the next morning on check out who was apologetic and offered a discount on another stay which i declined as i have no need. I would stay elsewhere. Breakfast was fine.
8
Patricia
14 Jun 2025
·
Stayed 1 night
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
10
Ashley
8 Mar 2025
·
Stayed 1 night
Room was lovely and clean, towels were provided as was air con and heating. Fantastic receptionists and excellent location.
Room was lovely and clean, towels were provided as was air con and heating. Fantastic receptionists and excellent location.
6
Joshua
28 Jun 2023
·
Stayed 7 nights
Cons: - Dirty room - Stained and torn carpet - Lazy cleaning staff that does the minimum - Cleaning staff left my window open and I had insects in my room when I returned. - Breakfast is the same every morning - If you are in room 109, the staff constantly keeps the hall door open and blocking your room access Pros: - Friendly front desk staff - Quiet - Located near restaurants and public transportation - Good breakfast
Cons: - Dirty room - Stained and torn carpet - Lazy cleaning staff that does the minimum - Cleaning staff left my window open and I had insects in my room when I returned. - Breakfast is the same every morning - If you are in room 109, the staff constantly keeps the hall door open and blocking your room access Pros: - Friendly front desk staff - Quiet - Located near restaurants and public transportation - Good breakfast
10
Ciaran
31 Mar 2025
·
Stayed 1 night
A nice experience. Hotel was very close to where we wanted to be. Check in and out was very efficient. Hotel was spotlessly clean.
A nice experience. Hotel was very close to where we wanted to be. Check in and out was very efficient. Hotel was spotlessly clean.
10
steven
2 Mar 2025
·
Stayed 1 night
Stayed here a few times now very good clean hotel with exceptional staff and service at a reasonable price close to tube and plenty of shops eating and drinking in vicinity
Stayed here a few times now very good clean hotel with exceptional staff and service at a reasonable price close to tube and plenty of shops eating and drinking in vicinity
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally compact, with some larger suites available; several guests report traffic or internal noise depending on location. Air conditioning can be noisy or unreliable, and some found beds or pillows uncomfortable and certain bathrooms very small.
Related guest reviews
6
Amanda
11 Sept 2025
·
Stayed 3 nights
Clean room, nice kitchen facilities which was an upgrade but not necessary. The air conditioning was faulty & we struggled to sleep as the room was very warm, much warmer than outside. the shower did not drain so water went all over the floor, we had to take extremely quick showers to prevent this each day. Needs an extra chair to sit or put things on.
Clean room, nice kitchen facilities which was an upgrade but not necessary. The air conditioning was faulty & we struggled to sleep as the room was very warm, much warmer than outside. the shower did not drain so water went all over the floor, we had to take extremely quick showers to prevent this each day. Needs an extra chair to sit or put things on.
8
Sameer
20 Aug 2025
·
Stayed 4 nights
Small Rooms but overall good
Small Rooms but overall good
6
Jessica
7 Jul 2025
·
Stayed 1 night
We were allocated room 5 which was between a toilet and a stairwell. Overnight we could hear guests passing the room and when they used the toilet, it felt like they were coming into our room. Very poor soundproofing. The adjacent room's guests got up at 5am and shortly after, staff started preparing breakfast, all very noisy from our room and so despite the lovely bed and quiet air con, we didnt sleep very well at all.
We were allocated room 5 which was between a toilet and a stairwell. Overnight we could hear guests passing the room and when they used the toilet, it felt like they were coming into our room. Very poor soundproofing. The adjacent room's guests got up at 5am and shortly after, staff started preparing breakfast, all very noisy from our room and so despite the lovely bed and quiet air con, we didnt sleep very well at all.
8
Craig
31 Aug 2025
·
Stayed 1 night
Had a wait in reception but friendly receptionist who gave us an upgrade which was gratefully received as a king size bed. Pillows were hard and no alternatives in room.
Had a wait in reception but friendly receptionist who gave us an upgrade which was gratefully received as a king size bed. Pillows were hard and no alternatives in room.
6
Craig
18 May 2025
·
Stayed 1 night
Hotel was ok, would describe as budget, car park isn’t massive but we parked ok with a £12 charge. Room long and narrow tv only received a few channels and couldn’t have window open as would allow access from other rooms. Air conditioning was noisy all night like an energetic water feature .
Hotel was ok, would describe as budget, car park isn’t massive but we parked ok with a £12 charge. Room long and narrow tv only received a few channels and couldn’t have window open as would allow access from other rooms. Air conditioning was noisy all night like an energetic water feature .
8
Graham
5 Sept 2023
·
Stayed 1 night
Everything was good apart from the Aircon in our room, very - noisy and not particularly efficient.
Everything was good apart from the Aircon in our room, very - noisy and not particularly efficient.
8
Amanda
12 Jul 2025
·
Stayed 1 night
Efficient check in nice large room good shower. Noisy room facing main road at ground level
Efficient check in nice large room good shower. Noisy room facing main road at ground level
6
Brian
19 Jun 2025
·
Stayed 2 nights
We were upgraded to their Suite room There wasn't any blinds on velux windows allowed at sunrise our room to have daylight coming in at 4.30 am! Also no draws for clothing? Also bathroom was so small sitting on toilet leaning forward your head touched the wall in front of you! Towel radiator was red hot and you could burn your body entering the bathroom.
We were upgraded to their Suite room There wasn't any blinds on velux windows allowed at sunrise our room to have daylight coming in at 4.30 am! Also no draws for clothing? Also bathroom was so small sitting on toilet leaning forward your head touched the wall in front of you! Towel radiator was red hot and you could burn your body entering the bathroom.
10
Kirsty
17 May 2025
·
Stayed 1 night
Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.
Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.
6
Adrian
14 Dec 2024
·
Stayed 1 night
I like the hotel and have stayed there a few times. This last time, I was sent into a basement room. Don't go there! It is below the lobby / entrance / dining area and footsteps continue all through the night!
I like the hotel and have stayed there a few times. This last time, I was sent into a basement room. Don't go there! It is below the lobby / entrance / dining area and footsteps continue all through the night!
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AI-generated summary based on recent guest reviews
Service
Service is a strong point, with consistently friendly, helpful staff and smooth check in, plus occasional upgrades. A few guests reported check in or billing problems and slow issue resolution.
Related guest reviews
4
Sandra
4 May 2025
·
Stayed 1 night
They refused to believe I had already paid via hotels.com late on a Friday night for two tired ladies despite showing them my email etc from hotels.com showing I had. They made me pay again there and then before they’d let us in the room. In the morning I asked for a refund after showing both payment details but apparently the manager was off and only they could deal wit it and said they’d contact me. I left my email address. Nothing. No refund. It’s now been weeks. I’ll be taking it further.
They refused to believe I had already paid via hotels.com late on a Friday night for two tired ladies despite showing them my email etc from hotels.com showing I had. They made me pay again there and then before they’d let us in the room. In the morning I asked for a refund after showing both payment details but apparently the manager was off and only they could deal wit it and said they’d contact me. I left my email address. Nothing. No refund. It’s now been weeks. I’ll be taking it further.
10
Helen
25 Sept 2025
·
Stayed 2 nights
Excellent all round, with the very friendly helpful staff something I'll always remember.
Excellent all round, with the very friendly helpful staff something I'll always remember.
10
Rodney
13 Oct 2025
·
Stayed 1 night
Probably one of the best hotels I have stayed in and I have stayed all around the world. Great for position, facilities, and excellent service from personnel.
Probably one of the best hotels I have stayed in and I have stayed all around the world. Great for position, facilities, and excellent service from personnel.
10
Katie
27 Sept 2025
·
Stayed 1 night
Staff are great, always helpful. Perfect location for me
Staff are great, always helpful. Perfect location for me
6
Jain
22 Jul 2025
·
Stayed 1 night
The air conditioning in one of our rooms hasn't been working, and since we also have an underground room, opening windows isn't an option. We've reported this issue twice, but nothing has been done to resolve it. Now, at checkout, the manager is offering a discount on our next stay and free breakfast — but frankly, that's not acceptable. When we're paying nearly £300 per night, we expect a comfortable and hassle-free experience. Given the inconvenience, a refund is more appropriate.
The air conditioning in one of our rooms hasn't been working, and since we also have an underground room, opening windows isn't an option. We've reported this issue twice, but nothing has been done to resolve it. Now, at checkout, the manager is offering a discount on our next stay and free breakfast — but frankly, that's not acceptable. When we're paying nearly £300 per night, we expect a comfortable and hassle-free experience. Given the inconvenience, a refund is more appropriate.
10
Raul
26 Jan 2025
·
Stayed 1 night
Courteous and welcoming staff, great location for Chiswick, very clean and surprisingly quiet rooms, good parking, and a very pleasant breakfast buffet. Perfect.
Courteous and welcoming staff, great location for Chiswick, very clean and surprisingly quiet rooms, good parking, and a very pleasant breakfast buffet. Perfect.
8
Sean
5 Aug 2025
·
Stayed 2 nights
Very good service from the staff during our brief stay - they were very attentive and helpful and certainly made our stay more enjoyable - thank you@
Very good service from the staff during our brief stay - they were very attentive and helpful and certainly made our stay more enjoyable - thank you@
10
Claire
18 Dec 2024
·
Stayed 1 night
Very helpful staff as always
Very helpful staff as always
10
Rebecca
31 May 2025
·
Stayed 1 night
Brilliant staff, very welcoming and a lovely room. Will be back!
Brilliant staff, very welcoming and a lovely room. Will be back!
4
Eduardo
2 Nov 2024
·
Stayed 2 nights
Honestly, if it was not for the staff I would have moved out . It’s embarrassing to call this a 3 star hotel . It was a mess checking in. I see this as a problem of management and not the staff who were very kind. My first room I could not find and neither the cleaning personnel I met in the hall. When four. I also found a man Inside, my second room was in the basement without window. Unbelievable it is even allowed. My third room looked like it had not been renovated since the 70’s. The room felt like a sauna even with the window opened and the air condition did not work. Chiswick is a lovely area, this hotel is one of the worst I’ve stayed in, in London and I don’t even want to spend more time of giving more feedback. Unbelievable.
Honestly, if it was not for the staff I would have moved out . It’s embarrassing to call this a 3 star hotel . It was a mess checking in. I see this as a problem of management and not the staff who were very kind. My first room I could not find and neither the cleaning personnel I met in the hall. When four. I also found a man Inside, my second room was in the basement without window. Unbelievable it is even allowed. My third room looked like it had not been renovated since the 70’s. The room felt like a sauna even with the window opened and the air condition did not work. Chiswick is a lovely area, this hotel is one of the worst I’ve stayed in, in London and I don’t even want to spend more time of giving more feedback. Unbelievable.
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AI-generated summary based on recent guest reviews
Location
Situated around Chiswick High Road with easy walks to tube stations, eateries and shops, plus straightforward access to Heathrow and central London. Many appreciate the pleasant, safe neighbourhood.
Related guest reviews
8
Jane
14 Sept 2025
·
Stayed 1 night
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
8
Laila
26 Jun 2023
·
Stayed 2 nights
Great value for the price! Comfortable room, excellent location, walking distance to the Thames and to the Tube. I needed a place with parking which was perfect (just a very narrow driveway) and only 20 minutes from Heathrow. Would stay here again.
Great value for the price! Comfortable room, excellent location, walking distance to the Thames and to the Tube. I needed a place with parking which was perfect (just a very narrow driveway) and only 20 minutes from Heathrow. Would stay here again.
10
Martin Nickolay
23 Feb 2025
·
Stayed 3 nights
Great hotel near Turnham Green and Stamford Brook underground station. Room was small, but that’s normal in London. Had a safe, heather, kettle for tea/coffee and room cleaning every day. Nice neighborhood
Great hotel near Turnham Green and Stamford Brook underground station. Room was small, but that’s normal in London. Had a safe, heather, kettle for tea/coffee and room cleaning every day. Nice neighborhood
10
Teresa
23 Aug 2025
·
Stayed 8 nights
Perfectly located lodging in the heart of lovely Chiswick, London area. Convenient to everything. Clean and courteous service!
Perfectly located lodging in the heart of lovely Chiswick, London area. Convenient to everything. Clean and courteous service!
10
Betty
5 Aug 2025
·
Stayed 4 nights
Great location, walking distances to restaurants, cafes, local stores and public transportation. The staff were professional and friendly. Our room was newly remodeled, just perfect!
Great location, walking distances to restaurants, cafes, local stores and public transportation. The staff were professional and friendly. Our room was newly remodeled, just perfect!
10
Shannon
14 Nov 2024
·
Stayed 3 nights
Great location between London and Heathrow. Quiet, safe, and walkable neighbourhood. One of my favourite places to stay while travelling to London!
Great location between London and Heathrow. Quiet, safe, and walkable neighbourhood. One of my favourite places to stay while travelling to London!
10
Jim
8 Feb 2025
·
Stayed 2 nights
Wonderful location, right on the high street and close to two tube stations. The people who work here are lovely, so helpful and friendly.
Wonderful location, right on the high street and close to two tube stations. The people who work here are lovely, so helpful and friendly.
10
Trevor
5 Sept 2025
·
Stayed 1 night
Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
8
amanda
15 Oct 2024
·
Stayed 2 nights
The location and cost of the hotel was very good. It is in an area with plenty of dining choices and close to the transportation system.
The location and cost of the hotel was very good. It is in an area with plenty of dining choices and close to the transportation system.
10
Igor
20 Aug 2025
·
Stayed 5 nights
Nice quiet area, convenient location not far from the Tube.
Nice quiet area, convenient location not far from the Tube.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely liked, with a generous buffet and good variety. A few found it average or the dining setup a bit formal.
Related guest reviews
8
Jane
14 Sept 2025
·
Stayed 1 night
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
10
Elizabeth
9 May 2024
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Stayed 2 nights
Great stay at this hotel with excellent service. Breakfast was plentiful and being coeliac there was a good understanding of this and a great offering.
Great stay at this hotel with excellent service. Breakfast was plentiful and being coeliac there was a good understanding of this and a great offering.
8
Patricia
14 Jun 2025
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Stayed 1 night
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
8
Nils Magnus
26 Dec 2024
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Stayed 4 nights
Fresh hotel, good breakfast buffet.
Fresh hotel, good breakfast buffet.
6
Fraser
4 Jun 2023
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Stayed 3 nights
So expensive. No bar, no restaurant, no room service yet huge bill for b&b. Pressure breakfast in with reception and matron watches you at all times.
So expensive. No bar, no restaurant, no room service yet huge bill for b&b. Pressure breakfast in with reception and matron watches you at all times.
10
Neil
21 Jun 2024
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Stayed 5 nights
An excellent hotel in a great location. Very clean and quiet with an very good breakfast provided. Close to some great bars and restaurants and only a short walk away from the underground station. Staff were all very friendly and we will return in the furture.
An excellent hotel in a great location. Very clean and quiet with an very good breakfast provided. Close to some great bars and restaurants and only a short walk away from the underground station. Staff were all very friendly and we will return in the furture.
6
Joshua
22 Jan 2025
·
Stayed 2 nights
My room was spacious but a bit chilly during the winter. Also had to walk outside to reach the breakfast. During the summer, it would probably be ideal. Breakfast was ok.
My room was spacious but a bit chilly during the winter. Also had to walk outside to reach the breakfast. During the summer, it would probably be ideal. Breakfast was ok.
10
Maritza
15 Aug 2025
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Stayed 2 nights
Friendly staff, nice accommodations, and great breakfast.
Friendly staff, nice accommodations, and great breakfast.
10
Kirsty
17 May 2025
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Stayed 1 night
Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.
Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.
10
Christopher
18 Jul 2024
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Stayed 1 night
Perfect for a short break, parking onsite was very handy but make sure you book this ahead of time. Breakfast in the morning was good, slept well.
Perfect for a short break, parking onsite was very handy but make sure you book this ahead of time. Breakfast in the morning was good, slept well.
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AI-generated summary based on recent guest reviews
10
Sharon
17 Jul 2026
·
Stayed 1 night
Just stayed over for one night but can’t fault our stay. The welcome was very warm with the most friendly and helpful staff. Newly refurbished property. Close to local services, pubs & restaurants. Little noise in the early morning but the very comfortable bed made sleeping very easy
Just stayed over for one night but can’t fault our stay. The welcome was very warm with the most friendly and helpful staff. Newly refurbished property. Close to local services, pubs & restaurants. Little noise in the early morning but the very comfortable bed made sleeping very easy
10
Cristina
16 Jul 2026
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Stayed 1 night
Amazing location, staff is friendly, highly recommended.
Amazing location, staff is friendly, highly recommended.
10
MacKenzie
5 Jul 2026
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Stayed 2 nights
We had a fantastic stay here! Soren at the front desk was absolutely incredible - quick, attentive, kind, and helpful. Our room was also quite nice; it resembled more of a flat, as there was a kitchenette (including a stove and oven) and a couch in addition to the bed and desk area. The air conditioning worked very well and the property was located in a quiet but walkable/accessible area. We will definitely be back!
We had a fantastic stay here! Soren at the front desk was absolutely incredible - quick, attentive, kind, and helpful. Our room was also quite nice; it resembled more of a flat, as there was a kitchenette (including a stove and oven) and a couch in addition to the bed and desk area. The air conditioning worked very well and the property was located in a quiet but walkable/accessible area. We will definitely be back!
8
Christopher
26 Jun 2026
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Stayed 2 nights
Our double room was very clean and recently renovated but it was the smallest hotel room we've ever stayed in, even smaller than those of Easy Hotel and Ibis Budget, with a double bed pushed up against the wall and the minimum space to walk around. That said, the hotel was clean throughout, despite undergoing renovation work, the staff were very helpful and there was a good choice of options at the very reasonably priced breakfast. It was not disclosed when we booked, that the hotel was undergoing major works and would be surrounded by scaffold with work starting quite early outside. Parking behind the hotel (chargeable) was useful although there was plenty of free parking in nearby streets on a Sunday.
Our double room was very clean and recently renovated but it was the smallest hotel room we've ever stayed in, even smaller than those of Easy Hotel and Ibis Budget, with a double bed pushed up against the wall and the minimum space to walk around. That said, the hotel was clean throughout, despite undergoing renovation work, the staff were very helpful and there was a good choice of options at the very reasonably priced breakfast. It was not disclosed when we booked, that the hotel was undergoing major works and would be surrounded by scaffold with work starting quite early outside. Parking behind the hotel (chargeable) was useful although there was plenty of free parking in nearby streets on a Sunday.
10
andrew
24 Jun 2026
·
Stayed 1 night
Clean, tidy, new room, quiet and great aircon!
Clean, tidy, new room, quiet and great aircon!
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Best Western Chiswick Palace & Suites London
Is parking available at the property?
Self parking is available on-site for a fee of GBP 12 per night. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 9.95 per person.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in is available for a fee of GBP 25, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.
What is the location of the property in relation to key landmarks?
The hotel is located in Chiswick, just a 2-minute drive from the Thames River and 6 minutes from Kensington High Street. It is approximately 4.1 miles from Hyde Park and 5.7 miles from Buckingham Palace.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-06: 126.19283097033693USD
- 2026-09-07: 142.32492811660768USD
- 2026-09-08: 207.0141680619507USD
- 2026-09-09: 241.98802165173342USD
- 2026-09-10: 163.02418689056398USD
- 2026-09-11: 161.8904226626587USD
- 2026-09-12: 182.28735316809085USD
- 2026-09-13: 98.98282613946535USD
- 2026-09-14: 147.5402347060547USD
- 2026-09-15: 180.0198247122803USD
- 2026-09-16: 248.07163501409914USD
- 2026-09-17: 193.5601836086426USD
- 2026-09-18: 202.6793226798706USD
- 2026-09-19: 192.45880758215333USD
- 2026-09-20: 110.05051063357544USD
- 2026-09-21: 175.48478551849365USD
- 2026-09-22: 211.2996338393555USD
- 2026-09-23: 210.0083580629883USD
- 2026-09-24: 180.58298608099366USD
- 2026-09-25: 178.01994186401367USD
- 2026-09-26: 242.81849198913577USD
- 2026-09-27: 111.21423571957398USD
- 2026-09-28: 178.01994186401367USD
- 2026-09-29: 183.75731330511476USD
- 2026-09-30: 229.42152352716067USD
- 2026-10-01: 178.0492825979004USD
- 2026-10-02: 178.01994186401367USD
- 2026-10-03: 195.24672655426028USD
- 2026-10-04: 139.89796572729495USD
- 2026-10-05: 183.75731330511476USD
- 2026-10-06: 183.75731330511476USD
- 2026-10-07: 183.75731330511476USD
- 2026-10-08: 197.09561801715088USD
- 2026-10-09: 196.4939735119629USD
- 2026-10-10: 196.43529204418945USD
- 2026-10-11: 137.33009340042116USD
- 2026-10-12: 175.11457136718752USD
- 2026-10-13: 183.75731330511476USD
- 2026-10-14: 195.24672655426028USD
- 2026-10-15: 176.53791588171387USD
- 2026-10-16: 177.02214429785158USD
- 2026-10-17: 185.9126878687134USD
- 2026-10-18: 152.68680495666504USD
- 2026-10-19: 179.10577934967043USD
- 2026-10-20: 204.13891788372803USD
- 2026-10-21: 208.2062948366089USD
- 2026-10-22: 177.22756487072755USD
- 2026-10-23: 178.01994186401367USD
- 2026-10-24: 206.72146943646243USD
- 2026-10-25: 165.37132157666016USD
- 2026-10-26: 148.23255908807374USD
- 2026-10-27: 175.45206067822267USD
- 2026-10-28: 176.08302819946292USD
- 2026-10-29: 172.26790005596925USD
- 2026-10-30: 172.26790005596925USD
- 2026-10-31: 200.98409799536134USD
- 2026-11-01: 127.17596702847291USD
- 2026-11-02: 165.76749235546876USD
- 2026-11-03: 191.67977211822512USD
- 2026-11-04: 183.75731330511476USD
- 2026-11-05: 181.0320091600342USD
- 2026-11-06: 132.09162074240112USD
Popular amenities
Restaurant
Laundry service
Elevator/Lift
Dry cleaning
Housekeeping
Safe-deposit box
Services
Elevator/Lift
Dry cleaning
Housekeeping
Safe-deposit box
Laundry service
Ticket service
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
General
Restaurant
Vending machines
Family room
Coffee Shop/Café
Activities
Garden