Is parking available at the hotel?

Self parking is available on-site for a fee of GBP 45 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, step-free entrances, and accessible public areas. However, specific details about room accessibility should be confirmed directly with the property.

Where is the hotel located in relation to key attractions?

The hotel is situated in the heart of London, within a 5-minute drive of Eventim Apollo and Olympia Events. It is approximately 3.7 km from Hyde Park and 5.1 km from Buckingham Palace.

What are the policies for guests staying with children?

Up to 2 children aged 16 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express London-Hammersmith Hotel

Average nightly price at Holiday Inn Express London-Hammersmith by IHG by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$120
March	US$127
April	US$137
May	US$160
June	US$189
July	US$199
August	US$139
September	US$170
October	US$178
November	US$166
December	US$165

What guests think

Across recent reviews, travellers describe Holiday Inn Express London-Hammersmith by IHG as good-value with generally friendly staff and an included breakfast, while noting trade-offs like smaller rooms, occasional maintenance issues, and noise in some areas.

The location is repeatedly praised for quick access to Hammersmith Tube lines, the Eventim Apollo, Heathrow links, and plenty of shops and dining nearby. Rooms are compact but functional for many; recurring drawbacks include unreliable air conditioning or heating and noise from nearby trains, pubs, or early bottle collections depending on room position. Breakfast is appreciated for being included and generally plentiful, though quality and organisation vary, and hot items—especially hash browns—are frequently criticised. Cleanliness and upkeep range from very good to patchy, with stained carpets or bathroom issues reported; overall, expect a straightforward, budget-friendly stay prioritising convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but paid, lifts can be slow or out of service at times, and the small bar offering is limited; luggage storage is provided. Several guests note no in-room safes or fridges.

Related guest reviews

10

Eveliina

12 Jun 2025

·

Stayed 4 nights

We enjoyed our time in London! Hotel war great: nice room and breakfast in the morning. We were able to keep our luggage in luggage room of the hotel after check out. This made the last day of the trip easier for us.

10

Karen

4 Mar 2024

·

Stayed 2 nights

Our room was upgraded and this was appreciated. As well, luggage storage was incredibly appreciated.

8

Frank

5 Mar 2025

·

Stayed 1 night

Clean and comfortable. Friendly and accommodating staff. Great value for money especially with 2 for 1 drinks from 1600 to 1900. Breakfast was very good if a bit of a bun fight. Not our first stay here and will not be our last. Note: Close to tube lines so a bit noisy if you want to sleep with window open.

8

Lucjan

30 May 2025

·

Stayed 3 nights

No pourch egg, kitchen staff a bit arrogant. Desk staff excellent. Poor bar facilities and short choice, bear not available

10

Paul

12 Feb 2024

·

Stayed 2 nights

Excellent 2 day stay,staff very approachable and helpful. Parking very pricey,the only let down. Perfect location.

8

Dana

25 Jul 2025

·

Stayed 1 night

Room was well-equipped with an iron and ironing board, which was very convenient during my stay. The parking was located right next to the hotel, making access easy, although it’s important to note that it comes at an additional cost. Overall, a comfortable and practical setup for travelers.

10

Frederick

14 Jun 2025

·

Stayed 1 night

Sadly, the parking is expensive. I was given the grace of 15 minutes to unload, I then moved it to free parking at Hounslow West. To the Skylark Hotel where we have stayed before, they look after us as good customers! As with the Hotel Holiday Inn Express, expensive at £160 but convenient for the job in hand. Still, a discount in the parking fee would have notched them up a star! The positive thing, the room was lovely, the shower facilities with the senior hand supports the best I have seen. Handy for the Fish & Chip shop across the road, our favourite. A good chat with Akmed, the owner and his wife, like old friends having a natter on old times. 😃

10

John

14 Feb 2025

·

Stayed 1 night

Well positioned for London and easy parking

10

Sarah

8 Feb 2024

·

Stayed 1 night

Great price and location. Breakfast was good and staff friendly and helpful. We used the parking. It was so easy and price ok compared with other places I looked at. I had a twin room with my mum. It was quiet with comfortable beds.

10

Yasmeen

8 Aug 2025

·

Stayed 6 nights

The hotel is very clean, very close to tube station, staff are so nice, they offer free good breakfast. One thing that was not good, they dont have fridges or safety lockers in the rooms, which i found so weird. But very good hotel, ill rebook again

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Cleanliness

Many guests find the hotel and rooms clean, but feedback is inconsistent. Repeated concerns include stained carpets, bathroom grout or mold, lingering smells, and occasional housekeeping lapses or maintenance defects.

Related guest reviews

4

Arnis

8 Nov 2023

·

Stayed 3 nights

The room is too small for 4 people. Everything worn out, corridors dirty, etc. Very disappointed.

2

Nabil

22 Feb 2024

·

Stayed 4 nights

Found garbage and leftover food under the bed. This tells me the cleaning is definitely lacking. Also, the shower doesn’t drain so had my feets under water all along. Nasty.

8

Leslie

27 May 2025

·

Stayed 4 nights

Room a little tired, leaking bathroom sink tap, floor tiles cracked. Just in general need of updating. As for the lifts, slow, noisy and the door opening/closing it really struggles.

2

Claire

3 Oct 2025

·

Stayed 1 night

Blood on bottom sheet smell horrendous from bathroom but went through the hole room stands on chair under sink

8

Mavis

20 Dec 2023

·

Stayed 2 nights

Staff were always pleasant and polite. Hotel room , corridors and stairs very tired and ready for fresh paint, clean carpets and bathroom tiles on floor are lifting and sealant around the basin and shower area needs renewing

8

Min

1 Sept 2025

·

Stayed 2 nights

Stayed at the Standard Room for two nights. - Convenient location close to dining and public transport - Lady at the front desk was kind and accommodated our request for a different room (the window in our originally assigned room did not open) - Room was reasonably sized with a functional temperature control system. The small couch by the bed was convenient - Some minor issues/flaws we noticed: old stains on the carpet, a couple hairs on the shower floor / walls, small broken pieces of floor tiles on the bathroom floor - The bathroom toilet has a rather violent flush, which can splash water onto the seat and floor -- certainly not ideal

6

Nimal

23 Aug 2025

·

Stayed 8 nights

Cleanliness could be improved at this hotel as they only clean the room once every 2-3 days, but they gave us a tag to put outside our door to do cleaning every day. Even so, the bed sheets we're not replaced every day until we told the front desk to do so. Breakfast could be improved as the options were the same everyday, and the hashbrowns were not crispy at all. Despite this, the front desk staff were helpful to our questions and needs, and the Hammersmith location is convenient for getting in and around London and to Heathrow as there are two Tube stations being serviced in the city (it's also a Zone 2, which makes it a 20-30 minute commute into the heart of London).

6

Mr Haroon

1 Aug 2023

·

Stayed 1 night

Smelly room, dirty corridors , smelly a lot of wear and tear.

4

michael

20 Sept 2023

·

Stayed 2 nights

The room was dirty. The bathroom shower had a lot of mold. The bathroom floor tile grout was loose, dirty and 50 percent of the floor there was no grout at all. The bed (single beds only) were not comfortable. The air conditioning did not blow cold air. The continental breakfast was very simple and meager. The price for this hotel was not cheap and we feel we did not get our money's worth.

10

Hyun

11 Jun 2025

·

Stayed 4 nights

I have stayed at this hotel several times for business trips. As always, I find the location, safety, and environment to be excellent, especially the value for money. However, I occasionally find the cleanliness of the electric kettle in the hotel room to be somewhat lacking. While it is not a major issue since I can boil water for disinfection, improving this aspect would make it a perfect 10 out of 10.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact but functional with comfortable beds for many. Recurring issues include unreliable or centrally controlled A/C or heating and notable noise from trains, nearby pubs, or bottle collections depending on room position.

Related guest reviews

6

Chris

1 Sept 2024

·

Stayed 1 night

Good clean property with decent breakfast in a convenient location. Unfortunately the aircon in our room didn't work. It was reset remotely but it took some hours before maintenance finally announced that it wasn't working at all. A rather hot and uncomfortable night. The manager has kindly agreed a partial refund to be arranged with Expedia

8

Kirsty

13 Sept 2024

·

Stayed 3 nights

Positives Staff were very welcoming and friendly Rooms were clean and tidy and well kept Breakfast was awesome Convenient to everything in London with lots of connections to all the sights Negatives Only one here the noise from outside was a lot. If you have an odd numbered room facing the street then expect to get a lot of noise coming in. So see if you can book an even numbered/inside room for a quiet night.

4

FRANCES

3 Oct 2024

·

Stayed 1 night

I stayed here only for the location as very close to where I was working the next day. My room (269) backed onto the railway tracks so I got no rest whatsoever as it was so noisy. Breakfast looked ok but I'm not a breakfast person. There is a pub under the length of the hotel accommodation and other guests were complaining about the noise from this. I wouldn't stay here again as just too noisy for me but others might not be bothered by it if you are used to it.

8

Alan

5 Jul 2025

·

Stayed 2 nights

Good budget location. Train/subway tracks right by room was annoying. Hot rooms.

10

Rama

25 Apr 2025

·

Stayed 1 night

The bed was big and convenient but you can hear noises into the room and also the charging power didn’t work.

10

Kadirvel

3 May 2025

·

Stayed 3 nights

Had a wonderful stay. Standard room was bit small for four people with luggage. Otherwise good breakfast and excellent location and staff were very friendly and accommodating

6

Cliff

12 Sept 2024

·

Stayed 4 nights

Staff was helpful but there closets, dressers etc were inadequate.

6

Roger

5 Nov 2025

·

Stayed 2 nights

Room had a builder fixing the bathroom floor when I found my room. Hard to think that the reception does not know this. Got new room with window that i could not close and therefore got woken at 05:30 from the sound of the underground train nearby

6

Karine

25 Feb 2025

·

Stayed 1 night

Very average. Bed uncomfortable and room too small.

4

Tam

1 Aug 2025

·

Stayed 5 nights

Rooms are small and too much noise from the surrounding rooms. The doors slam so very loud. Limited breakfast so we never really go get it. 2 small and slow elevators. 10 minute walk to nearest train station. Overpriced compared to others but it was a last minute booking.

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Service

Staff are widely described as friendly, helpful, and responsive, with room changes and early check-in often accommodated. Some report slow, inattentive, or curt interactions, particularly around breakfast or when resolving issues.

Related guest reviews

10

Tracey

9 Nov 2025

·

Stayed 1 night

Ease of check and very helpful staff

10

Adetola

3 Aug 2025

·

Stayed 1 night

Great customer service

8

Teresa

25 Sept 2025

·

Stayed 5 nights

Room was clean but small. Hotel inside and out very clean. Staff was amazing, can't say enough, as they couldn't have been any nicer or more accommodating. Nadia on the front desk was extremely helpful. Great breakfast. Location was perfect, 10 minute walk to the tube, lots of places close by to shop and dine. Area is very nice and safe. Highly recommend staying here. This is my second time staying here and it did not disappoint.

6

Michael Mcleod

9 Mar 2023

·

Stayed 2 nights

Initially booked into an accessible room ??? the toilet seat fell off and after reporting it and some time later a very helpful receptionist transferred us to a different room appropriate room. The stairs access to first floor looked unclean and was in need of a vacuum. The room was recently refurbished with an excellent shower that unfortunately leaked on the corner saturating the floor. There was a large bleach stain in the room entrance carpet and further bleached stain footprints further inside the room. Breakfast food was plentiful and good quality but tables remained uncleared with guests Queing or piling used dishes onto one table. During busy times more than one table clearer would be of benefit. We arrived back at 10.15 pm and decided to have a drink in the bar. There were three other guests. We stood at the counter for 10 mins. A male staff member was on the other side and did not acknowledge our presence and walked away making himself and his colleague a coffee. We waited further until I interrupted their conversation to ask why we had been ignored and the male said it was not his shift he didn’t start till 11. At this point an older female walked behind the bar carrying a bauble (?) ignored us completely and asked the male if he wanted it. We decided to call it an evening and left without service.

10

Paul

12 Feb 2024

·

Stayed 4 nights

The staff was very helpful, professional and knowledgeable. We arrived early and was exhausted from our 8 hours flight and 5 hours difference. However, Willy ( I think that was his name) went to work on getting our rooms ready so we could check-in early to get some redt.

10

JACOB BRADLEY

13 Oct 2024

·

Stayed 7 nights

Great hotel with excellent staff and easy access to the tube. Jaiden was especially helpful during our stay and moved us to a room more accommodating. The breakfast in the morning was well staffed and great for our family to get us going.

6

matt

12 Jun 2023

·

Stayed 3 nights

Front desk staff were not attentive and often dismissive. The air conditioning in our room did not work and despite many calls asking dor help they ignored requests, until one employee stepped-up and moved us to a new room. This was right over the front entrance and was really loud, but the a/c worked, however the shower leaked. Rooms were clean though and mostly comfortable. The breakfast had something for everyone and it was a short ten minute walk to the tube stop. The neighborhood is a little sketchy. Lots of homeless and appears to be the casino epicenter of London. Probably wouldn't stay again.

10

Danny

17 Feb 2025

·

Stayed 2 nights

Very comfortable beds. Hardly any noise even from the trains nearby. Lovely, friendly staff.

10

Mark

24 Nov 2024

·

Stayed 1 night

Receptionist Willy was really friendly and helpful on our early arrival Got us checked in early with a smile and lovely manner Thanks Willy Greatlocatiin for appollo and shops

4

Craig

17 Oct 2025

·

Stayed 2 nights

Not a great service from start to finish. Receptionist couldn’t understand what our Surname was (even after spelling it out)! Four of us staying but only three towels! When I went down to ask Reception about it I was asked “do you want it now?” so had to go get myself! Room walls were paper-thin, beds rubbish and don’t even start us on the (lack of) air conditioning! Bin lorry came on one of the nights around 3am to get all the glass - 3am! C’mon! We won’t be back that’s for sure!

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Location

Well located for Hammersmith’s Tube lines, the Eventim Apollo, and plentiful shops and restaurants, with easy links to central London and Heathrow.

Related guest reviews

10

Anita

15 Sept 2024

·

Stayed 1 night

Stayed here due to a concert in the Apollo excellent location to access the city and less than 10 minutes walk to the apollo

10

chris

9 May 2025

·

Stayed 2 nights

5 minute walk from Hammersmith tube stns. Nice area, easy to find. Room nice and tidy, plenty of complimentary brews and top ups by reception. Breakfast lovely and plenty of it. Luggage storage too as we arrived early and had a train home in the afternoon.

10

Kevin

19 Sept 2025

·

Stayed 1 night

Very convenient location

8

Beverly

4 May 2024

·

Stayed 5 nights

The hotel is very conveniently located about a 10 minute walk to the tube station. The breakfast was excellent.

8

Nina

5 Nov 2025

·

Stayed 1 night

Good hotel in a convenient location.

10

Christopher

28 Sept 2024

·

Stayed 6 nights

Great location which is walkable to Underground Station and easily connects to all of London including Heathrow. Perfect location and reasonably priced

10

T

21 Apr 2024

·

Stayed 1 night

Great location, friendly staff, good breakfast

10

Sharon

26 Aug 2024

·

Stayed 1 night

Clean room, great breakfast, excellent location.

10

Sagar

2 Jul 2025

·

Stayed 4 nights

It was great place to stay right at Hammersmith downtown and near tube station for easy central London and other places connectivity. Happening and safe place and good for Family..

10

Anthony

22 Oct 2024

·

Stayed 1 night

Perfect location to stay for visiting the Eventim Apollo - with easy access to public transport...room and facilities excellent.

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Dining

Breakfast is included and generally plentiful with reasonable variety, but it can be crowded and disorganised, and hot items—especially hash browns—draw frequent criticism.

Related guest reviews

8

Albertine Louise

5 Oct 2024

·

Stayed 4 nights

The beds were wonderful Did not like breakfast too much

10

Mary

18 May 2025

·

Stayed 2 nights

Very clean staff was friendly and breakfast was excellent

8

Sarah

18 Apr 2025

·

Stayed 1 night

The overall one night stay was okay and staff were quite pleasant at check-in. The only disappointment was the lack of organisation at breakfast and it was a free for all trying to secure a table. The quality of breakfast we'd rate 7/10.

8

Randy

7 Oct 2024

·

Stayed 5 nights

Overall this is a place I would stay again. Was it the best place? No. But it was more affordable than others. Upon check in, our sink was not draining. How does that pass by the people cleaning the room? The shower leaked on to the floor a small amount, but not too bad. Most irritating was the quality of the breakfast. Breakfast was the primary reason I stayed here. The food wasn't bad, it just could have been so much better. Anyone who cooks and/orders a hashbrown (which were advertised throughout the hotel) knows that fresh is paramount. Not a single day saw fresh hash browns. It was almost like they were ore fried and then reheated in a microwave and then set out in the heating trays. They were terrible. There was good variety beyond that, however, it was something we'll advertised and I would have expected higher quality.

6

Raechel

6 Apr 2025

·

Stayed 1 night

The staff at check-in were fine. I called beforehand to ask about vegan breakfast options and was told there would be scrambled eggs, which is not something a vegan would eat. At breakfast, the staff were abrupt and almost rude. Everything seemed to be an effort they did not want to make. The food was, quite frankly, sub-par. The hash browns were just awful, badly cooked and tasteless. I never realised it was possible to cook a hash brown badly, but there you go. There was a suspicious looking stain on the front of the sink (like blood or something worse) in the bathroom and the disability friendly shower washroom (that we didn’t need as we are not disabled) was awkward - there was a lot of water on the floor so we had to take care not to slip. The bed was comfortable but the room was too hot. Very well located, but as the breakfast staff were so unfriendly and unaccommodating, I’m not sure I would want to stay there again.

6

Nimal

23 Aug 2025

·

Stayed 8 nights

Cleanliness could be improved at this hotel as they only clean the room once every 2-3 days, but they gave us a tag to put outside our door to do cleaning every day. Even so, the bed sheets we're not replaced every day until we told the front desk to do so. Breakfast could be improved as the options were the same everyday, and the hashbrowns were not crispy at all. Despite this, the front desk staff were helpful to our questions and needs, and the Hammersmith location is convenient for getting in and around London and to Heathrow as there are two Tube stations being serviced in the city (it's also a Zone 2, which makes it a 20-30 minute commute into the heart of London).

6

Damien

28 Sept 2024

·

Stayed 4 nights

Food was average - hash browns and sausages were rubbery. Room was cold and temperature could not be controlled from the room, was done centrally.

10

Lisa

14 Jul 2024

·

Stayed 1 night

Lovely room but overpriced for what it was but it is London. Breakfast was not a good experience small dining room and not the best quality of food.

8

Darren

29 Oct 2025

·

Stayed 1 night

4th time of staying here , good hotel , friendly staff , breakfast good , but very busy at times .

8

Leanne

21 Mar 2025

·

Stayed 2 nights

Good location for shops and tube Poor breakfast though Frozen compote fruit, hash browns were awful Muffins were dry, probably been left out for several days Room was good, bed was comfy, shower kept going scaldingly hot however Decent hotel for the price though

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Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $185	3 $422	4 $472	5 $148	6 $196	7 $293
8 $122	9 $143	10 $196	11 $190	12 $159	13 $198	14 $278
15 $112	16 $141	17 $202	18 $207	19 $172	20 $244	21 $293
22 $102	23 $138	24 $219	25 $198	26 $191	27 $234	28 $326
29 $98	30 $170

Holiday Inn Express London-Hammersmith by IHG

Prices for Holiday Inn Express London-Hammersmith by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed, Accessible (With )

Standard Room, 1 Double Bed with Sofa Bed (With )

Standard Room, 2 Twin Beds (With )

Standard Room (With )

Standard Room, 1 Double Bed (With )

Guest reviews of Holiday Inn Express London-Hammersmith by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express London-Hammersmith by IHG

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $230	21 $225	22 $144	23 $155	24 $254
25 $112	26 $153	27 $185	28 $188	29 $144	30 $170	31 $186