DoubleTree by Hilton London Kensington
US$296
/ night
Avg. for September
Select dates to see prices and availability
US$296
/ night
Avg. for September
Monthly average prices
Nightly prices at DoubleTree by Hilton London Kensington average US$182 in the cheapest month (February) and US$435 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$187 |
| February | US$182 |
| March | US$222 |
| April | US$273 |
| May | US$282 |
| June | US$356 |
| July | US$435 |
| August | US$287 |
| September | US$296 |
| October | US$267 |
| November | US$284 |
| December | US$328 |
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Sept · US$296
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Most expensive: July (~US$435)
Cheapest: February (~US$182)
About this property
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a...
Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events.
Dining
Grab a bite to eat at Kens Bar & Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Rooms
Stay in one of 163 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at DoubleTree by Hilton London Kensington, you'll be centrally located in London, a short 6-minute walk from Natural History Museum and 15 minutes by foot from Royal Albert Hall. This hotel is 0.9 mi (1.5 km) from Harrods and 0.9 mi (1.5 km) from Hyde Park.
What's nearby
Cromwell Road(0.1 Miles)
Natural History Museum(0.3 Miles)
Imperial College London(0.4 Miles)
Victoria and Albert Museum(0.5 Miles)
Kensington High Street(0.6 Miles)
Kensington Gardens(0.6 Miles)
Royal Albert Hall(0.8 Miles)
Hyde Park(0.9 Miles)
Kensington Palace(0.9 Miles)
Harrods(0.9 Miles)
Queensway(1.3 Miles)
Olympia Events(1.3 Miles)
Sloane Square(1.3 Miles)
River Thames(1.4 Miles)
Battersea Park(1.4 Miles)
London City Airport (LCY)(12.7 Miles)
Heathrow Airport (LHR)(14.7 Miles)
Gatwick Airport (LGW)(40.1 Miles)
Luton Airport (LTN)(35 Miles)
Stansted Airport (STN)(42.6 Miles)
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Meeting rooms
Garden
Location
100 Cromwell Road, South Kensington, London, England, United Kingdom
Cromwell Road (0.1 Miles)
Natural History Museum (0.3 Miles)
Imperial College London (0.4 Miles)
Victoria and Albert Museum (0.5 Miles)
Kensington High Street (0.6 Miles)
Kensington Gardens (0.6 Miles)
Guest reviews
7.9
Good
Based on 2,256 verified reviews
Who stays here?
Business
17%
Couple
20%
Family
54%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, DoubleTree by Hilton London Kensington stands out for its excellent South Kensington location near Gloucester Road Tube and museums, with numerous comments praising friendly, helpful staff and generally clean, comfortable rooms suited to families and city breaks.
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What guests think
Across many reviews, DoubleTree by Hilton London Kensington stands out for its excellent South Kensington location near Gloucester Road Tube and museums, with numerous comments praising friendly, helpful staff and generally clean, comfortable rooms suited to families and city breaks.
Common drawbacks include frequent air‑conditioning problems, a lift often out of service, and inconsistent housekeeping or maintenance (mould, dust, delayed room cleaning). Some guests experienced firm mattresses, small or dated rooms, and slow or inflexible check‑in; front rooms can have road noise. Breakfast is widely available and convenient, though quality, price, and crowding are described as mixed. Expect a convenient base with warm service but occasional operational issues.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a small but well‑equipped fitness room and a pleasant garden/outdoor space; there is an on‑site bar/restaurant. However, many reviews report one of the two lifts out of service for days, and accessibility features were unreliable.
Related guest reviews
10
Valerie
6 Oct 2023
·
Stayed 1 night
Fabulous location. Outstanding staff and service. Garden is to die for.
Fabulous location. Outstanding staff and service. Garden is to die for.
8
NEIL
9 Sept 2024
·
Stayed 8 nights
The hotel is located in south Kensington on Cromwell Road, almost across Goucester tube station. The hotel has very nice accomodations and the staff is very friendly. Only inconvenience was that our room was not ready by 3:00PM, we had to wait an additional hour due to "lack of staff". Also, the hotel has two elevators and one was broken for our whole stay (one week).
The hotel is located in south Kensington on Cromwell Road, almost across Goucester tube station. The hotel has very nice accomodations and the staff is very friendly. Only inconvenience was that our room was not ready by 3:00PM, we had to wait an additional hour due to "lack of staff". Also, the hotel has two elevators and one was broken for our whole stay (one week).
8
Robert
28 Apr 2024
·
Stayed 1 night
Lovely property with good friendly staff, however outside wheelchair lift was broken and found out we needed to go down steps for breakfast. Overall great stay but maybe more work for disabled people to be amazing. but would recommend
Lovely property with good friendly staff, however outside wheelchair lift was broken and found out we needed to go down steps for breakfast. Overall great stay but maybe more work for disabled people to be amazing. but would recommend
10
Rosalinda
15 Apr 2024
·
Stayed 2 nights
Great location, amazing workout facility, small but efficient. Close to the tube and other restaurants. Comfortable.
Great location, amazing workout facility, small but efficient. Close to the tube and other restaurants. Comfortable.
10
Saravanakumar
22 Aug 2024
·
Stayed 4 nights
Pro: Great location, Great breakfast Con: Only one elevator was working when we visited. No bath tub in the bathroom. Average room.
Pro: Great location, Great breakfast Con: Only one elevator was working when we visited. No bath tub in the bathroom. Average room.
6
Anamaria
4 Jul 2025
·
Stayed 4 nights
They only have one elevator working.
They only have one elevator working.
10
Robyn
27 May 2024
·
Stayed 3 nights
Good location near an Underground stop and in a less touristy/crowded area. Great fitness center, not very big but had a good selection of weights/cardio. Staff was also helpful when we had questions/requests.
Good location near an Underground stop and in a less touristy/crowded area. Great fitness center, not very big but had a good selection of weights/cardio. Staff was also helpful when we had questions/requests.
4
Eric
17 Aug 2024
·
Stayed 4 nights
Room service was slow and brought wrong food. Lift was broken and took several days. Would not stay again. Front desk staff was pleasant.
Room service was slow and brought wrong food. Lift was broken and took several days. Would not stay again. Front desk staff was pleasant.
8
Eric
2 Jan 2025
·
Stayed 9 nights
The location and price for this hotel was great. You have a tube stop right across the street, Hyde park, two museums and great shopping all within walking distance. The road noise can be a little loud sometimes, so if you can get a room on a higher floor you might be better off. We also ate dinner 1 night at the Secret Garden restaurant in a dome. That was pretty cool and the food was pretty good. Fun experience
The location and price for this hotel was great. You have a tube stop right across the street, Hyde park, two museums and great shopping all within walking distance. The road noise can be a little loud sometimes, so if you can get a room on a higher floor you might be better off. We also ate dinner 1 night at the Secret Garden restaurant in a dome. That was pretty cool and the food was pretty good. Fun experience
8
Frank
30 Jun 2025
·
Stayed 4 nights
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests found rooms clean and tidy, but recurring reports mention mouldy bathrooms, dust or cobwebs, missed or very late housekeeping, and occasional leftover items in rooms.
Related guest reviews
4
Melissa
13 Mar 2023
·
Stayed 2 nights
Hotel is very convenient to the museums. However it is very tired. We spent all day at the museum to come back at 5.30 to rooms not cleaned. The cleaner did knock at 5.45 but we had been out all day. I shared that we would leave again in an hour for dinner but they never returned. I expect a higher standard from Hilton
Hotel is very convenient to the museums. However it is very tired. We spent all day at the museum to come back at 5.30 to rooms not cleaned. The cleaner did knock at 5.45 but we had been out all day. I shared that we would leave again in an hour for dinner but they never returned. I expect a higher standard from Hilton
6
Oluwakemi
31 May 2023
·
Stayed 2 nights
Room wasn’t ready when we got there at 3:30pm, wasn’t pleased with that. The room we were given was dirty with bits on the floor and had mould in the bathroom. No complimentary water and stale sugar for tea. I complained and room was changed and this room now looked more like a deluxe that I booked. So it felt like we only stayed in a deluxe room for 1 night out of the 2 we booked.
Room wasn’t ready when we got there at 3:30pm, wasn’t pleased with that. The room we were given was dirty with bits on the floor and had mould in the bathroom. No complimentary water and stale sugar for tea. I complained and room was changed and this room now looked more like a deluxe that I booked. So it felt like we only stayed in a deluxe room for 1 night out of the 2 we booked.
6
hailey
31 Dec 2022
·
Stayed 19,356 nights
Filthy. Hair in bathroom. Curtains stained. Chairs stained. Not a Hilton quality. Breakfast, location, room size good.
Filthy. Hair in bathroom. Curtains stained. Chairs stained. Not a Hilton quality. Breakfast, location, room size good.
10
Julia
21 Dec 2024
·
Stayed 3 nights
It has en excellent location as well as it’s cleanliness. Would stay there again.
It has en excellent location as well as it’s cleanliness. Would stay there again.
2
Munira
26 Aug 2025
·
Stayed 2 nights
Has to be the worst stays ever, cobwebs hanging off the cloning, dusty rooms andj
Has to be the worst stays ever, cobwebs hanging off the cloning, dusty rooms andj
4
Amy
12 Aug 2025
·
Stayed 2 nights
Black mould in the bathroom - smell was awful.
Black mould in the bathroom - smell was awful.
10
Debra
16 Nov 2025
·
Stayed 7 nights
We received a very warm welcome upon registration. Our room with a king bed was very clean, quiet and comfortable. Housekeeping visited every day and kept toiletries fully stocked. We stayed a full week and even though we didn't use the restaurant or other amenities, we found the hotel to be super well-located near plenty of eateries and extremely convenient to the London underground.
We received a very warm welcome upon registration. Our room with a king bed was very clean, quiet and comfortable. Housekeeping visited every day and kept toiletries fully stocked. We stayed a full week and even though we didn't use the restaurant or other amenities, we found the hotel to be super well-located near plenty of eateries and extremely convenient to the London underground.
10
steve
17 Feb 2025
·
Stayed 1 night
The property is in a great area. It is close to several dinning options and the subway. The rooms are clean and modern. The beds are comfortable and the restaurante serves delicious food! Everything you need in one place. It was our second stay in Theee years and we will choose it again! Great staff as well. Thank you!
The property is in a great area. It is close to several dinning options and the subway. The rooms are clean and modern. The beds are comfortable and the restaurante serves delicious food! Everything you need in one place. It was our second stay in Theee years and we will choose it again! Great staff as well. Thank you!
2
Rebecca
5 Jan 2025
·
Stayed 1 night
Arrived at the hotel and we were offered a complimentary upgrade to a family duplex suit which was very kind. The room looked clean and welcoming, we were told that the sofa would be turned in to a bed for the children whilst we were out at the theatre which was no problem at all. Upon leaving the room we noticed a pair of knickers under a television stand - disgusting really as the room clearly hadn’t been cleaned. We let reception know, the guy was very apologetic and advised it would be sorted asap. We came back from the theatre late, the children’s bed had been made and an apology given with the offer of breakfast. The room hadn’t been cleaned despite a note saying it had - there were still dirty glasses, tea spoons etc. but the knickers had gone!! In the morning we packed to leave. Whilst packing it was then we noticed my daughters purse had gone. We’d come to London for my birthday and for her to spend her birthday money and someone had taken it from the room. A pink smiggle purse - there’s no mistaking it was a child’s purse. We should absolutly have put it in the safe but stupidly during the push to leave we forgot. Do not go to this hotel - they have a clear issue with cleanliness and theft! I’ll be escalating this with more facts for the hotels mangagers but I will absolutly have for this happen to anyone else. A fantastic birthday trip ruined by one person. We turned the rook upside down looking, offered to look with staff have them check our bags etc.
Arrived at the hotel and we were offered a complimentary upgrade to a family duplex suit which was very kind. The room looked clean and welcoming, we were told that the sofa would be turned in to a bed for the children whilst we were out at the theatre which was no problem at all. Upon leaving the room we noticed a pair of knickers under a television stand - disgusting really as the room clearly hadn’t been cleaned. We let reception know, the guy was very apologetic and advised it would be sorted asap. We came back from the theatre late, the children’s bed had been made and an apology given with the offer of breakfast. The room hadn’t been cleaned despite a note saying it had - there were still dirty glasses, tea spoons etc. but the knickers had gone!! In the morning we packed to leave. Whilst packing it was then we noticed my daughters purse had gone. We’d come to London for my birthday and for her to spend her birthday money and someone had taken it from the room. A pink smiggle purse - there’s no mistaking it was a child’s purse. We should absolutly have put it in the safe but stupidly during the push to leave we forgot. Do not go to this hotel - they have a clear issue with cleanliness and theft! I’ll be escalating this with more facts for the hotels mangagers but I will absolutly have for this happen to anyone else. A fantastic birthday trip ruined by one person. We turned the rook upside down looking, offered to look with staff have them check our bags etc.
10
Karl
16 Mar 2025
·
Stayed 1 night
Clean and tidy. Good location for visit to Royal Albert Hall.
Clean and tidy. Good location for visit to Royal Albert Hall.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious duplex/apartment options to small or dated spaces; beds are generally comfortable but some find them very firm. Recurrent issues include malfunctioning or insufficient air‑conditioning, occasional noise from the road, and patchy in‑room Wi‑Fi.
Related guest reviews
6
Jose Luis de
26 Jun 2025
·
Stayed 3 nights
Great location. The only complain is that the mattresses are too firm. My wife and I couldn't sleep because of the mattresses, it was like sleeping on the floor.
Great location. The only complain is that the mattresses are too firm. My wife and I couldn't sleep because of the mattresses, it was like sleeping on the floor.
10
Tabassum
18 Feb 2025
·
Stayed 5 nights
Excellent location. We had the duplex suite and it was perfect for our family. Lots of food options around and staff was very good. Clean rooms.
Excellent location. We had the duplex suite and it was perfect for our family. Lots of food options around and staff was very good. Clean rooms.
6
Denise
16 Jul 2023
·
Stayed 4 nights
We specifically chose a location with air conditioning and were informed upon our arrival that it was not working. It appeared to only be out on certain floors. They brought in a large fan but it was very noisy and hard to sleep with. We stayed for 4 nights and it wasn’t fixed by the time we left.
We specifically chose a location with air conditioning and were informed upon our arrival that it was not working. It appeared to only be out on certain floors. They brought in a large fan but it was very noisy and hard to sleep with. We stayed for 4 nights and it wasn’t fixed by the time we left.
6
Melissa
23 Aug 2024
·
Stayed 4 nights
The hotel was average. No real amenities. It was a clean hotel in a good area. Rooms were small, beds were small. Windows let in all the street noise and could hear everything in the hallway.
The hotel was average. No real amenities. It was a clean hotel in a good area. Rooms were small, beds were small. Windows let in all the street noise and could hear everything in the hallway.
8
Emily
11 Feb 2025
·
Stayed 2 nights
We stayed here for two nights and the hotel is modern and clean. The room was comfortable and a decent size for us and our toddler to stay in. Amenities were what you would expect for the room (kettle, coffee/tea and toiletries). The staff were incredibly lovely and went above and beyond to make my daughter feel included. For any light sleepers I would keep in mind that if you have a room at the front of the hotel the road can be quite noisy, but this didn’t impact my trip in a negative.
We stayed here for two nights and the hotel is modern and clean. The room was comfortable and a decent size for us and our toddler to stay in. Amenities were what you would expect for the room (kettle, coffee/tea and toiletries). The staff were incredibly lovely and went above and beyond to make my daughter feel included. For any light sleepers I would keep in mind that if you have a room at the front of the hotel the road can be quite noisy, but this didn’t impact my trip in a negative.
10
Christopher
12 May 2025
·
Stayed 2 nights
We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
8
Joel
26 Feb 2024
·
Stayed 1 night
Great location and hotel. Room a bit dated with worn carpets
Great location and hotel. Room a bit dated with worn carpets
6
Jennifer
16 May 2024
·
Stayed 4 nights
The property is conveniently located to the South Kensington museums and Imperial College London. The Gloucester Road Underground Station is very convenient. These are all positives. A couple of areas of disappointment with the hotel related to the air conditioning and the check-in process. Despite notifying the property of problems with the air conditioning in our room, it was never fully resolved. The room temperature exceeded 27 degrees Celsius even though the outside air temperature was near 16. The windows do not open. The air would run for a few minutes, never get to the desired room temperature, and then would shut off. We were never able to overcome this pattern, even after maintenance supposedly checked the thermostat. With respect to check-in, the check-in time is 3 p.m. and not a minute before. For those of us that arrive on red-eye flights, not being able to get into a room an hour or two early is a bit frustrating. The hotel lobby was full of groups of very tired people waiting to get into rooms. At 2:55 p.m., we were told the rooms were not ready and then magically at 3 p.m., they were all ready. I've stayed in many hotels across London and never had a problem getting into a room an hour or two early. For those of us traveling into London on red-eye flights, this is important. I am unlikely to book this hotel again for this reason alone.
The property is conveniently located to the South Kensington museums and Imperial College London. The Gloucester Road Underground Station is very convenient. These are all positives. A couple of areas of disappointment with the hotel related to the air conditioning and the check-in process. Despite notifying the property of problems with the air conditioning in our room, it was never fully resolved. The room temperature exceeded 27 degrees Celsius even though the outside air temperature was near 16. The windows do not open. The air would run for a few minutes, never get to the desired room temperature, and then would shut off. We were never able to overcome this pattern, even after maintenance supposedly checked the thermostat. With respect to check-in, the check-in time is 3 p.m. and not a minute before. For those of us that arrive on red-eye flights, not being able to get into a room an hour or two early is a bit frustrating. The hotel lobby was full of groups of very tired people waiting to get into rooms. At 2:55 p.m., we were told the rooms were not ready and then magically at 3 p.m., they were all ready. I've stayed in many hotels across London and never had a problem getting into a room an hour or two early. For those of us traveling into London on red-eye flights, this is important. I am unlikely to book this hotel again for this reason alone.
10
Jennifer
19 Aug 2025
·
Stayed 6 nights
The option to have a room for a family of 5 was incredible!
The option to have a room for a family of 5 was incredible!
6
Lisa
6 Dec 2022
·
Stayed 3 nights
The Wi-Fi didn’t work in our room and wasn’t a surprise to the staff when we said and the air conditioning doesn’t work either also when mentioned staff knew this was the situation
The Wi-Fi didn’t work in our room and wasn’t a surprise to the staff when we said and the air conditioning doesn’t work either also when mentioned staff knew this was the situation
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, helpful and accommodating, with staff assisting special requests and luggage. That said, guests report lapses such as slow or inflexible check‑in, unfulfilled requests, and occasional rudeness or errors with room moves and room service.
Related guest reviews
10
Bronagh
19 Oct 2025
·
Stayed 2 nights
Hotel was extremely comfortable, great beds, excellent room. The staff went above and beyond with extra accommodations for us when my daughter became ill, helping us organise breakfast in our room and late check out at short notice. Natural History Museum is vey close by and definitely worth a visit, make sure to book in advance to avoid the queue! Plenty of amenities and dining options nearby, great transport options and a beautiful area to explore! Highly recommend this hotel and will definitely be back for a return visit!
Hotel was extremely comfortable, great beds, excellent room. The staff went above and beyond with extra accommodations for us when my daughter became ill, helping us organise breakfast in our room and late check out at short notice. Natural History Museum is vey close by and definitely worth a visit, make sure to book in advance to avoid the queue! Plenty of amenities and dining options nearby, great transport options and a beautiful area to explore! Highly recommend this hotel and will definitely be back for a return visit!
10
Barbara
20 Dec 2023
·
Stayed 4 nights
The staff was wonderful and so helpful. We had a few special requests and needs and they took care of everything right away.
The staff was wonderful and so helpful. We had a few special requests and needs and they took care of everything right away.
10
Blaine
16 Aug 2025
·
Stayed 1 night
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
6
Jennifer
16 May 2024
·
Stayed 4 nights
The property is conveniently located to the South Kensington museums and Imperial College London. The Gloucester Road Underground Station is very convenient. These are all positives. A couple of areas of disappointment with the hotel related to the air conditioning and the check-in process. Despite notifying the property of problems with the air conditioning in our room, it was never fully resolved. The room temperature exceeded 27 degrees Celsius even though the outside air temperature was near 16. The windows do not open. The air would run for a few minutes, never get to the desired room temperature, and then would shut off. We were never able to overcome this pattern, even after maintenance supposedly checked the thermostat. With respect to check-in, the check-in time is 3 p.m. and not a minute before. For those of us that arrive on red-eye flights, not being able to get into a room an hour or two early is a bit frustrating. The hotel lobby was full of groups of very tired people waiting to get into rooms. At 2:55 p.m., we were told the rooms were not ready and then magically at 3 p.m., they were all ready. I've stayed in many hotels across London and never had a problem getting into a room an hour or two early. For those of us traveling into London on red-eye flights, this is important. I am unlikely to book this hotel again for this reason alone.
The property is conveniently located to the South Kensington museums and Imperial College London. The Gloucester Road Underground Station is very convenient. These are all positives. A couple of areas of disappointment with the hotel related to the air conditioning and the check-in process. Despite notifying the property of problems with the air conditioning in our room, it was never fully resolved. The room temperature exceeded 27 degrees Celsius even though the outside air temperature was near 16. The windows do not open. The air would run for a few minutes, never get to the desired room temperature, and then would shut off. We were never able to overcome this pattern, even after maintenance supposedly checked the thermostat. With respect to check-in, the check-in time is 3 p.m. and not a minute before. For those of us that arrive on red-eye flights, not being able to get into a room an hour or two early is a bit frustrating. The hotel lobby was full of groups of very tired people waiting to get into rooms. At 2:55 p.m., we were told the rooms were not ready and then magically at 3 p.m., they were all ready. I've stayed in many hotels across London and never had a problem getting into a room an hour or two early. For those of us traveling into London on red-eye flights, this is important. I am unlikely to book this hotel again for this reason alone.
4
Erwin
19 Jun 2024
·
Stayed 5 nights
One of the worst Doubletrees I’ve stayed in. The room was not ready when we got there at 3pm. It took about an hour to get the room ready. Then they failed to clean our room. So, we had to transfer to another room. Just a really bad experience.
One of the worst Doubletrees I’ve stayed in. The room was not ready when we got there at 3pm. It took about an hour to get the room ready. Then they failed to clean our room. So, we had to transfer to another room. Just a really bad experience.
10
Michael
30 Mar 2024
·
Stayed 7 nights
The staff was absolutely amazing. I cannot recommend them enough!
The staff was absolutely amazing. I cannot recommend them enough!
8
Lyndsey
5 Jan 2025
·
Stayed 1 night
We had a lovely stay and the food was amazing! We ate in the domes in the evening and the atmosphere and food were perfect. The room was clean, warm and comfortable. I did feel they were a little disorganised, i emailed previously to request early check in and although this was not promised they said they would do everything in their power to accommodate and that this request would be noted. We arrived at 1.30 (check in at 3) the room wasnt ready which was fine. Was told that we should come back at 2 as it should be ready by then… well we were still waiting at 3:15pm so ended up being late check in. Although one Staff member apologised, i felt it was half hearted. It was a little frustrating as we had things booked from 4:30 so had very little time to relax. Also when we stored our bag in the lobby, we requested it back and a guy went off to get it, returned gave the ticket to a colleague and she put it down, not knowing we were stood there waiting for our bag. Communication was poor. Breakfast again was beautiful, tasty, hot and lots of option. Overall a really lovely stay but think the communication between staff could be improved to make things run a little smoother
We had a lovely stay and the food was amazing! We ate in the domes in the evening and the atmosphere and food were perfect. The room was clean, warm and comfortable. I did feel they were a little disorganised, i emailed previously to request early check in and although this was not promised they said they would do everything in their power to accommodate and that this request would be noted. We arrived at 1.30 (check in at 3) the room wasnt ready which was fine. Was told that we should come back at 2 as it should be ready by then… well we were still waiting at 3:15pm so ended up being late check in. Although one Staff member apologised, i felt it was half hearted. It was a little frustrating as we had things booked from 4:30 so had very little time to relax. Also when we stored our bag in the lobby, we requested it back and a guy went off to get it, returned gave the ticket to a colleague and she put it down, not knowing we were stood there waiting for our bag. Communication was poor. Breakfast again was beautiful, tasty, hot and lots of option. Overall a really lovely stay but think the communication between staff could be improved to make things run a little smoother
10
Lynn
17 Feb 2025
·
Stayed 2 nights
Nice welcome on arrival. Friendly staff
Nice welcome on arrival. Friendly staff
8
Jennifer
4 May 2025
·
Stayed 1 night
Overall, the hotel was great. Location is ideal as the tube station is just across the street. Hotel is clean. Amenities are nice. My only complaint was front desk staff was pretty rude at check-in.
Overall, the hotel was great. Location is ideal as the tube station is just across the street. Hotel is clean. Amenities are nice. My only complaint was front desk staff was pretty rude at check-in.
8
Frank
30 Jun 2025
·
Stayed 4 nights
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
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AI-generated summary based on recent guest reviews
Location
Excellent South Kensington base across from or near Gloucester Road Tube, walkable to museums, parks and dining; many find the area safe and convenient for sightseeing and Heathrow access. Some front rooms experience street noise.
Related guest reviews
10
Tabassum
18 Feb 2025
·
Stayed 5 nights
Excellent location. We had the duplex suite and it was perfect for our family. Lots of food options around and staff was very good. Clean rooms.
Excellent location. We had the duplex suite and it was perfect for our family. Lots of food options around and staff was very good. Clean rooms.
10
Richard
22 Feb 2025
·
Stayed 6 nights
Very nice hotel and staff were very accommodating. Perfect location to sites and the tube.
Very nice hotel and staff were very accommodating. Perfect location to sites and the tube.
10
Hillary
13 Aug 2025
·
Stayed 2 nights
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
10
Blaine
16 Aug 2025
·
Stayed 1 night
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
10
Kevin
2 Feb 2025
·
Stayed 1 night
Very nice hotel with friendly staff. Gloucester Road underground just accross the road.
Very nice hotel with friendly staff. Gloucester Road underground just accross the road.
10
Christopher
12 May 2025
·
Stayed 2 nights
We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
10
Julia
21 Dec 2024
·
Stayed 3 nights
It has en excellent location as well as it’s cleanliness. Would stay there again.
It has en excellent location as well as it’s cleanliness. Would stay there again.
10
steve
17 Feb 2025
·
Stayed 1 night
The property is in a great area. It is close to several dinning options and the subway. The rooms are clean and modern. The beds are comfortable and the restaurante serves delicious food! Everything you need in one place. It was our second stay in Theee years and we will choose it again! Great staff as well. Thank you!
The property is in a great area. It is close to several dinning options and the subway. The rooms are clean and modern. The beds are comfortable and the restaurante serves delicious food! Everything you need in one place. It was our second stay in Theee years and we will choose it again! Great staff as well. Thank you!
10
Isabel
15 Oct 2023
·
Stayed 2 nights
Excellent location . Easy tube ride from Heathrow. Clean, friendly staff, great breakfast.
Excellent location . Easy tube ride from Heathrow. Clean, friendly staff, great breakfast.
10
Jayne
21 Feb 2025
·
Stayed 2 nights
We had the most wonderful stay here. It was my husband's birthday and the hotel acknowledged this perfectly with little treats. The room was perfectly clean and a great size for our family of four. All the staff were extremely helpful and very friendly. The location is excellent for getting around and seeing all the sights with Gloucester Road tube station across the road. We would definitely recommend the hotel.
We had the most wonderful stay here. It was my husband's birthday and the hotel acknowledged this perfectly with little treats. The room was perfectly clean and a great size for our family of four. All the staff were extremely helpful and very friendly. The location is excellent for getting around and seeing all the sights with Gloucester Road tube station across the road. We would definitely recommend the hotel.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly described as good with plenty of options, though a number of guests found it average, crowded or overpriced. On‑site dining and garden domes are enjoyable for some, while room service quality is inconsistent.
Related guest reviews
10
Hillary
13 Aug 2025
·
Stayed 2 nights
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
10
Christine
29 Sept 2023
·
Stayed 6 nights
Wonderful hotel! The staff were friendly, the updated rooms were great, and the breakfast was delicious.
Wonderful hotel! The staff were friendly, the updated rooms were great, and the breakfast was delicious.
10
Philip Hjalmar Olof
26 Aug 2024
·
Stayed 1 night
Modern international hotel with great standard and bf.
Modern international hotel with great standard and bf.
8
Stelios
27 Oct 2025
·
Stayed 1 night
The room was very clean and to a good standard Breakfast was very good
The room was very clean and to a good standard Breakfast was very good
10
Isabel
15 Oct 2023
·
Stayed 2 nights
Excellent location . Easy tube ride from Heathrow. Clean, friendly staff, great breakfast.
Excellent location . Easy tube ride from Heathrow. Clean, friendly staff, great breakfast.
8
Lyndsey
5 Jan 2025
·
Stayed 1 night
We had a lovely stay and the food was amazing! We ate in the domes in the evening and the atmosphere and food were perfect. The room was clean, warm and comfortable. I did feel they were a little disorganised, i emailed previously to request early check in and although this was not promised they said they would do everything in their power to accommodate and that this request would be noted. We arrived at 1.30 (check in at 3) the room wasnt ready which was fine. Was told that we should come back at 2 as it should be ready by then… well we were still waiting at 3:15pm so ended up being late check in. Although one Staff member apologised, i felt it was half hearted. It was a little frustrating as we had things booked from 4:30 so had very little time to relax. Also when we stored our bag in the lobby, we requested it back and a guy went off to get it, returned gave the ticket to a colleague and she put it down, not knowing we were stood there waiting for our bag. Communication was poor. Breakfast again was beautiful, tasty, hot and lots of option. Overall a really lovely stay but think the communication between staff could be improved to make things run a little smoother
We had a lovely stay and the food was amazing! We ate in the domes in the evening and the atmosphere and food were perfect. The room was clean, warm and comfortable. I did feel they were a little disorganised, i emailed previously to request early check in and although this was not promised they said they would do everything in their power to accommodate and that this request would be noted. We arrived at 1.30 (check in at 3) the room wasnt ready which was fine. Was told that we should come back at 2 as it should be ready by then… well we were still waiting at 3:15pm so ended up being late check in. Although one Staff member apologised, i felt it was half hearted. It was a little frustrating as we had things booked from 4:30 so had very little time to relax. Also when we stored our bag in the lobby, we requested it back and a guy went off to get it, returned gave the ticket to a colleague and she put it down, not knowing we were stood there waiting for our bag. Communication was poor. Breakfast again was beautiful, tasty, hot and lots of option. Overall a really lovely stay but think the communication between staff could be improved to make things run a little smoother
8
Robert
12 Dec 2023
·
Stayed 2 nights
The person at reception was super helpful and the check in cookies are a nice touch. The hotel itself is fine. Nothing spectacular. Rooms are pretty basic. No bottled water which might be an eco thing which is understandable I guess but no glasses to use in the room. My one main gripe is the cost of the breakfast. £27! Absolutely not worth it. I could have eaten breakfast at the Ivy for less than that and eaten the equivalent quality food at the Premier Inn. Ultimately location is great. Hotel is fine but the breakfast is best avoided.
The person at reception was super helpful and the check in cookies are a nice touch. The hotel itself is fine. Nothing spectacular. Rooms are pretty basic. No bottled water which might be an eco thing which is understandable I guess but no glasses to use in the room. My one main gripe is the cost of the breakfast. £27! Absolutely not worth it. I could have eaten breakfast at the Ivy for less than that and eaten the equivalent quality food at the Premier Inn. Ultimately location is great. Hotel is fine but the breakfast is best avoided.
8
Eric
2 Jan 2025
·
Stayed 9 nights
The location and price for this hotel was great. You have a tube stop right across the street, Hyde park, two museums and great shopping all within walking distance. The road noise can be a little loud sometimes, so if you can get a room on a higher floor you might be better off. We also ate dinner 1 night at the Secret Garden restaurant in a dome. That was pretty cool and the food was pretty good. Fun experience
The location and price for this hotel was great. You have a tube stop right across the street, Hyde park, two museums and great shopping all within walking distance. The road noise can be a little loud sometimes, so if you can get a room on a higher floor you might be better off. We also ate dinner 1 night at the Secret Garden restaurant in a dome. That was pretty cool and the food was pretty good. Fun experience
6
Hayleigh
17 Nov 2024
·
Stayed 1 night
Everything was ‘ok’, location was great, right next to the tube station. Breakfast wasn’t up to the usual Hilton standard though, definitely room for improvement there.
Everything was ‘ok’, location was great, right next to the tube station. Breakfast wasn’t up to the usual Hilton standard though, definitely room for improvement there.
8
Frank
30 Jun 2025
·
Stayed 4 nights
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
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AI-generated summary based on recent guest reviews
6
Hakan
30 Jul 2026
·
Stayed 9 nights
We stayed for 9 nights as a party of four, and while the location was great and the room was clean, the space itself was very impractical. The room is only suitable for two people at most, with inadequate closet space and only one chair until we requested another. The breakfast was average, and the hotel staff showed little effort toward customer satisfaction. Overall, the stay was mixed due to the uncomfortable room size and indifferent service.
We stayed for 9 nights as a party of four, and while the location was great and the room was clean, the space itself was very impractical. The room is only suitable for two people at most, with inadequate closet space and only one chair until we requested another. The breakfast was average, and the hotel staff showed little effort toward customer satisfaction. Overall, the stay was mixed due to the uncomfortable room size and indifferent service.
10
David
26 Jul 2026
·
Stayed 2 nights
A great hotel in a very convenient location. The room was very clean, comfortable and spacious. All of the staff were excellent.
A great hotel in a very convenient location. The room was very clean, comfortable and spacious. All of the staff were excellent.
10
Sheila
30 Jun 2026
·
Stayed 5 nights
As we are regular visits to this hotel,it never disappoints us. The staff throughout all areas are very approachable.The hotel situation suits with most of the sights within walking distance .
As we are regular visits to this hotel,it never disappoints us. The staff throughout all areas are very approachable.The hotel situation suits with most of the sights within walking distance .
8
Hans
15 May 2026
·
Stayed 13 nights
Great location across from major tube station Glouster road. Even though we had booked a "deluxe" room (significantly larger than standard room), the room was very basic. Room service was OK but typically late in the afternoon after we came back from a full day in the city.
Great location across from major tube station Glouster road. Even though we had booked a "deluxe" room (significantly larger than standard room), the room was very basic. Room service was OK but typically late in the afternoon after we came back from a full day in the city.
10
Ray
30 Apr 2026
·
Stayed 7 nights
Perfect room and location for family of 4 visiting London
Perfect room and location for family of 4 visiting London
FAQs about DoubleTree by Hilton London Kensington
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available for a fee, served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM, with an approximate cost of GBP 25.00 per person.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
What accessibility features are available for guests with disabilities?
The hotel offers several accessibility features including elevators, wheelchair-accessible facilities, stair-free paths to entrances, and designated accessible areas in the restaurant and business center.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located, just a short 6-minute walk from the Natural History Museum and 15 minutes from the Royal Albert Hall. It is also close to Harrods and Hyde Park, making it an ideal base for exploring London.
What are the hotel's policies for guests staying with children?
Up to 3 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-06: 162.04084286120607USD
- 2026-09-07: 366.47189337890626USD
- 2026-09-08: 508.0708686174317USD
- 2026-09-09: 495.15593821801764USD
- 2026-09-10: 389.11610112927247USD
- 2026-09-11: 320.95946421093754USD
- 2026-09-12: 342.95669864916994USD
- 2026-09-13: 193.01582035302735USD
- 2026-09-14: 309.11606230749516USD
- 2026-09-15: 417.15663431469727USD
- 2026-09-16: 410.12399505517584USD
- 2026-09-17: 379.11235562414555USD
- 2026-09-18: 499.16744222204596USD
- 2026-09-19: 409.1336263066407USD
- 2026-09-20: 254.06541271258547USD
- 2026-09-21: 337.1166006501465USD
- 2026-09-22: 453.14015036621095USD
- 2026-09-23: 519.1649345216065USD
- 2026-09-24: 407.12289267749026USD
- 2026-09-25: 354.1029564049073USD
- 2026-09-26: 361.10559953234866USD
- 2026-09-27: 257.0329733161011USD
- 2026-09-28: 343.0988434405518USD
- 2026-09-29: 373.1613144841309USD
- 2026-09-30: 380.1127230833741USD
- 2026-10-01: 294.0704314788208USD
- 2026-10-02: 329.09359264208985USD
- 2026-10-03: 329.09359264208985USD
- 2026-10-04: 275.0833053491821USD
- 2026-10-05: 280.095176812439USD
- 2026-10-06: 376.1112177900391USD
- 2026-10-07: 350.1014511115723USD
- 2026-10-08: 345.1095770697022USD
- 2026-10-09: 380.1127230833741USD
- 2026-10-10: 377.2660334187012USD
- 2026-10-11: 244.06164947924808USD
- 2026-10-12: 292.0796775428467USD
- 2026-10-13: 347.10034873388673USD
- 2026-10-14: 367.0978410334473USD
- 2026-10-15: 319.1210842437744USD
- 2026-10-16: 292.0796775428467USD
- 2026-10-17: 336.0962003131104USD
- 2026-10-18: 222.05338809411623USD
- 2026-10-19: 273.07253626361086USD
- 2026-10-20: 357.1040942390137USD
- 2026-10-21: 320.10021330688477USD
- 2026-10-22: 263.07878946917725USD
- 2026-10-23: 241.05051293444825USD
- 2026-10-24: 265.0895408265381USD
- 2026-10-25: 190.041363475647USD
- 2026-10-26: 262.05840686035157USD
- 2026-10-27: 288.06817353881837USD
- 2026-10-28: 268.07066351104737USD
- 2026-10-29: 224.06413945147708USD
- 2026-10-30: 216.0511301541138USD
- 2026-10-31: 238.04939282855227USD
- 2026-11-01: 190.05136218634036USD
- 2026-11-02: 254.07541142327884USD
- 2026-11-03: 305.09455959277346USD
- 2026-11-04: 294.0704314788208USD
- 2026-11-05: 233.05751878668215USD
- 2026-11-06: 262.06840557104493USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Multilingual staff
Meeting rooms
Garden
General
Braille or Raised Signage
Breakfast Available (surcharge)
Designated Smoking Areas (fines apply)
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Activities
Garden
Fitness facilities
Television in Common Areas
Terrace
Services
Business centre
Elevator/Lift
Multilingual staff
Meeting rooms
Laundry service
Luggage storage
Designated smoking area
24-Hour Front Desk
Banquet Hall
Computer Station
Concierge Services
Porter/Bellhop
Proposal/Romance Packages Available
Tours/Ticket Assistance
Well-Lit Path to Entrance
Internet
Free wi-fi