The Porchester Hotel

Staff very welcoming on arrival 😊 room was spotless very tidy and modern

I mainly chose this hotel for its excellent location, which didn't disappoint. The staff were very friendly and welcoming. However, I had some issues with the room key card; it failed to work several times, and I had to get it fixed at the reception 4-5 times during my stay. Aside from that, everything was great.

The bed in room G106 is beyond worn-down, has not been replaced since decades. Laying down on it, my lower back was just laying on the board underneath. Really uncomfortable. Other than that, the room has no windows so no chance for natural light or fresh air. I had to book a different hotel in the end. No matter what price they charge, it's not worth it.

Good location clean hotel room in good condition

Checked in to a dirty room with a dirty bathroom. We told the front desk and were told that it would be cleaned immediately but wasn’t attended to for 2 days. Hotel refused to change rooms or compensate for their negligence.