The Mila Brussels

Hotel che vanta una posizione strategica per muoversi tranquillamente in centro. Camere piccole ma con tutti i conforta, letti comodissimi e ambiente carino e caldo. Prima colazione eccezionale, c'è di tutto in abbondanza. La reception vanta di personale cortese disponibile, ti accolgono con il sorriso e mettono a disposizione degli ospiti ombrelli dell'hotel, bollitore con the, tisane a tutte le ore. Oltre alla possibilità di lasciare il bagaglio dopo il check out. Consigliatissimo.

Foi tudo incrível. Educação dos atendentes foi absurdamente positiva. Tanto no antes, durante e, sobretudo, após a estadia, que ficamos lá aguardando dar o tempo para o nosso trem. Máquina de café à vontade. Café extremamente farto, quarto suficiente e grande. Com certeza, voltaria e ficaria novamente. Não tem erro. Localização impecável. Tem uma estação de metrô do lado do hotel.

Nice hotel close to cente offering everything you need for a comfortable stay. Good breakfast with plenty of choices. Hot drinks available in lobby at all times

Staff were very welcoming. Room was amazing. It was on the 5th floor so had amazing views. Air conditioning was a bonus as it was 29/30 degrees outside. Very clean and toiletries supplied with towels and slippers. Breakfast was included too which was delicious and luggage storage on day of departure. All round great experience.

Staff was amazing and helpful. We checked out early morning and breakfast didn’t start for another couple hours…but when we let them know our departure time, they offered to have food ready. When we checked out, he made sure the food was ready to go. So nice!!!

Chilled relaxed hotel. Great location !!!!!!! Staff friendly. Breakfast self service. Available til 11am. Complimentary tea/coffee hot chocolate machine in lounge area all day/nice. Lovely wet room in bedroom. Nice view of garden square from most bedrooms

This is an interesting little place, very clean, great shower. The breakfast was very nice. The entrance is unusual, with a more hostel feel than a formal hotel. (not a problem, just something to know ahead) The workers were especially kind and friendly. It is a convenient location, just a bit outside of the most busy streets. I would stay here again.

The hotel was in a great location, 5 min walk to the grand place. It is a lovely boutique hotel, you need to know the room is very small but very clean and modern. The shower in the 6th floor was luke warm in a morning, hot in the evening. No where to hang your clothes, no drawers or shelves or wardrobes. We had to place all our clothes on the suitcase rack. No shower gel in the shower area - cleaner needs to check this when cleaning. We just used the shampoo. The lift only holds 2 people - worth noting if you don’t like small spaces. There is a fire escape staircase. Overall we had a good 3 night stay for a good price

Opplevelse: Rom trangt, med «vindu» bak forheng mot sjakt med baktrapp. Trange mørke ganger og bitte liten heis. «Resepsjon» er låst dør med en mottaksperson tilstede innenfor.

I booked it to be walking distance from MIDI and metro and tram services and I was pleasantly surprised to realise it’s just behind the historic city centre and I had a wide area to explore and eat and drink. The check in and check out were quick, there’s baked goods awaiting in the breakfast and check in area and the rooms have lovely wide windows that actually open! I felt very safe as a solo traveler especially as entry is key based only, so just residents can access the space.

L'hôtel semble délaissé. La propreté de la chambre était douteuse, avec des tâches dans le draps de lit et les serviettes de bain. L'hôtel est vieux et on voit qu'on ne prend pas bien soon. Le personnel était très sympa et agréable par contre. La sonorisation est horrible et j'entendais tout dehors et du couloir de l'hôtel. Je suis très déçu de Hotels.com d'avoir des avia aussi positifs alors que ça ne reflete pas du tout la condition de l'hotel.

Shocked and appalled by this hotel. Firstly upon checking in we found signs of BED BUGS. Have also seen other reviews on hotels.com stating the same thing, so multiple occurrences. We went to speak to the “receptionist” (person sat downstairs with a laptop) who had checked us in, explained the situation, and asked for a refund so that we could go and stay elsewhere. Long story short, they called their manager who agreed to a 50% refund. I left my phone number as was told the refund would be sorted the next morning. The refund never came, so messaged via hotels.com where I had booked the room, also emailed directly. Received no reply. Found a number online for the hotel, so sent them a WhatsApp message and tried to call them. Eventually got a call back after requesting one, as all correspondence to this point had been ignored. Was once again told they needed to speak to their manager in order to confirm and sort the refund. Received a message saying that the accountant was on holiday so this couldn’t be sorted straight away. I was stupid enough to fall for it. 3 months later I still have no refund, despite chasing regularly, so have been lied to by the property on multiple occasions. Would avoid due to bedbugs, as well as the duplicitous and shady business practises going on here. Pictures also made the room look a lot nicer than it was. Was very makeshift and basic.

Great stay. Small, but very homely room. Nicely decorated, and exceptionally clean. Coffee maker. Nice views of park. Very friendly staff. They gave us extra coffees when we used our complimentary coffee up, and kindly gave us bottles of water when we were leaving the hotel for the day. Would Definitely stay again.

Chambre très propre. Ascenseur neuf. Excellent déjeuner. Il aurait été bien d'équiper la chambre d'une chaise, d'un comptoir d'évier plus long et de supports à serviettes. Le miroir de la chambre est installé trop haut.

Bedbugs. Otherwise it would be a decent hotel to stay in

El cuarto tenia cucarachas y nos tuvimos que canbiar de cuarto dos veces

Terrible smell in the building,

Not somewhere I can recommend. I was eaten alive by bed bugs during a 3 night stay recently. Subsequently e-mailed the company who run the hotel to advise of this hygiene issue and 48 hrs later I've had zero response. Disgraceful.

Très bien et propre. Bon petit déjeuner. Personnel serviable.

Esta vez el cuarto estaba mejor y no tuvimos problema de limpieza como la primera vez que nos quedamos esta vez estaba muy limpio el cuarto

Initial impression was mixed. We arrived around 6pm and there was no one on ‘reception’, just a box with key card in. However room was clean and breakfast good and location central. Fine for a one night stay living out of case but not longer as room compact with no space to unpack.

This hotel is conveniently located next to a tram station and very central. In my opinion the service is the best. Staff were very helpful. My complaint is that the room I stayed in #201 has no privacy in terms of toilet and shower. You can literally see someone doing their business through frosted glass partitions. It was funny at first but then it got really inconvenient as I had to kick out my friend to use the toilet. So this specific room is not meant for friends travelling together. Not sure even couples would appreciate this no privacy thing. Maybe a little warning would be good. Or if there is my bad for not knowing. One more thing free breakfast was good. I would stay again but definitely will want a different room. Thanks Hotel Mila!

The shower had no walls. There was no exhaust in the toilet.

Perfect location. Staff is friendly. Room is very small. Breakfast is so so.

No chair, No privacy toilette, No privacy shower room, the room is very small. But breakfast is good!

This hotel has been recently refurbished in a very bright style. The rooms are clean and comfortable, but mine was small. There are a few quirks - the shower and toilet are separated from the sleeping area by glass bricks, so there’s no real privacy if that is important. My room was also internal and very, very dark. The breakfast is good, and the staff are very friendly. The hotel is also perfectly located for the historic centre and for public transport. It’s a good choice, but I’d want a room with an outlook if I stayed again.

Einige für ein Hotelzimmer selbstverständliche Ausstattungen wie z.B. Becher oder Gläser im Lavabo, Handtuchhalter, Schrank oder Regal für die Kleiderablage etc. fehlten. Der Abfluss der Dusche war verstopft; die Dusche hatte keine Tür, sodass das Wasser in den Raum lief. Der Spiegel im Bad war viel zu weit oben montiert.

I didn’t realise the room didn’t have a wardrobe. It was fine for a couple of nights but any longer would have been difficult. I did find there wasn’t enough surfaces to put things on. Coffee was restocked with only decaf after first night. There was no reception desk and on second day loud music was playing in the corridor from a Bluetooth speaker and felt unprofessional. Breakfast was fine, I wouldn’t describe it as “top rated”. Overall a bit disappointing but location was great and toiletries were nice though I think you can get better for your money elsewhere in Brussels.

No dispone de armarios ni lugares donde depositar la ropa para mi maleta: únicamwente habia una barra con 3 perchas, por el resto correcto

Compact but nice room. Friendly staff, great location. My room only had a view of the fire escape, and was a little hot. It was a great price though, and a nice breakfast thrown in too. I would definitely go back.

Not the usual hotel, but staff were trying so hard. Location was great. Shower pressure is super even on the 6th floor. If you are looking at the value for money - that’s the place. Breakfast was a definite yes for us

Had such an amazing experience and time at the Mila Hotel and definitely keeping this place bookmarked for future visits! Customer service was amazing, friendly and helpful. The location of the hotel makes it easy to walk around and is close to many activities. Definitely would recommend!

O quarto é bem organizado e aconchegante, o chuveiro não tem box e o ralo devia estar com algum problema, pois estava demorando a drenar a água e acabou transbordando um pouco para o quarto. No mais, a equipe é muito atenciosa! Martin que nos recebeu e foi sempre muito cordial! O hotel é muito bem localizado!!

Shocked and appalled by this hotel. Firstly upon checking in we found signs of BED BUGS. Have also seen other reviews on hotels.com stating the same thing, so multiple occurrences. We went to speak to the “receptionist” (person sat downstairs with a laptop) who had checked us in, explained the situation, and asked for a refund so that we could go and stay elsewhere. Long story short, they called their manager who agreed to a 50% refund. I left my phone number as was told the refund would be sorted the next morning. The refund never came, so messaged via hotels.com where I had booked the room, also emailed directly. Received no reply. Found a number online for the hotel, so sent them a WhatsApp message and tried to call them. Eventually got a call back after requesting one, as all correspondence to this point had been ignored. Was once again told they needed to speak to their manager in order to confirm and sort the refund. Received a message saying that the accountant was on holiday so this couldn’t be sorted straight away. I was stupid enough to fall for it. 3 months later I still have no refund, despite chasing regularly, so have been lied to by the property on multiple occasions. Would avoid due to bedbugs, as well as the duplicitous and shady business practises going on here. Pictures also made the room look a lot nicer than it was. Was very makeshift and basic.

Hotel che vanta una posizione strategica per muoversi tranquillamente in centro. Camere piccole ma con tutti i conforta, letti comodissimi e ambiente carino e caldo. Prima colazione eccezionale, c'è di tutto in abbondanza. La reception vanta di personale cortese disponibile, ti accolgono con il sorriso e mettono a disposizione degli ospiti ombrelli dell'hotel, bollitore con the, tisane a tutte le ore. Oltre alla possibilità di lasciare il bagaglio dopo il check out. Consigliatissimo.

Initial impression was mixed. We arrived around 6pm and there was no one on ‘reception’, just a box with key card in. However room was clean and breakfast good and location central. Fine for a one night stay living out of case but not longer as room compact with no space to unpack.

Staff and breakfast are excellent. Location is central and can easily walk to attractions.

Staff was amazing and helpful. We checked out early morning and breakfast didn’t start for another couple hours…but when we let them know our departure time, they offered to have food ready. When we checked out, he made sure the food was ready to go. So nice!!!

The location is great and easily accessible. The area feels safe. The room does not provide a stool or chair, not a desk either, it's rather inconvenient. However, both me and my friend received two strange whatsapp messages a week before our departure and indicating they need our confirmation about our credit card information. It was further find out that they are scam. So, I am unsure how this could have happened. Also, their staff changes daily. Other than that, the location is excellent.

Not somewhere I can recommend. I was eaten alive by bed bugs during a 3 night stay recently. Subsequently e-mailed the company who run the hotel to advise of this hygiene issue and 48 hrs later I've had zero response. Disgraceful.

El hotel es muy lindo, su estética es hermosa. La atención del personal de primera y el desayuno riquísimo. Nuestros únicos “peros” son que las habitaciones son muy pequeñas, la regadera por ejemplo no tiene puerta (muy europea) pero sobre todo que la ubicación, aunque está cerca de la zona turística es ruidosa, llena de bares y no se siente muy segura.

The distance from the main city centre and the Christmas Markets made this a great location with a relatively quick walk to the station to se other places nearby. Staff were very friendly too.

Foi tudo incrível. Educação dos atendentes foi absurdamente positiva. Tanto no antes, durante e, sobretudo, após a estadia, que ficamos lá aguardando dar o tempo para o nosso trem. Máquina de café à vontade. Café extremamente farto, quarto suficiente e grande. Com certeza, voltaria e ficaria novamente. Não tem erro. Localização impecável. Tem uma estação de metrô do lado do hotel.

New Hotel in the heart of central with chic room hotel design. Its 2 metro stops from Brussels Midi. Easy to find. Metro is just infront. Friendly and helpful staff. Good breakfast. Hotel got lift so its convinient to bring your luggage/things in your room. Recommended to all.

Chilled relaxed hotel. Great location !!!!!!! Staff friendly. Breakfast self service. Available til 11am. Complimentary tea/coffee hot chocolate machine in lounge area all day/nice. Lovely wet room in bedroom. Nice view of garden square from most bedrooms

This boutique hotel was in the perfect location. The room was small and perfect for solo travelers. The bed was very comfortable- a queen sized bed. The color story in the hotel is very visually pleasing. Also about a 20 min walk from train station / 7 min uber. Literally by everything. The breakfast buffet was peaceful and food was very fresh. I will be back.

Good hotel good breakfast fantastic location close to Grand place

I booked it to be walking distance from MIDI and metro and tram services and I was pleasantly surprised to realise it’s just behind the historic city centre and I had a wide area to explore and eat and drink. The check in and check out were quick, there’s baked goods awaiting in the breakfast and check in area and the rooms have lovely wide windows that actually open! I felt very safe as a solo traveler especially as entry is key based only, so just residents can access the space.

Good hotel in a good, central location.

Compact but nice room. Friendly staff, great location. My room only had a view of the fire escape, and was a little hot. It was a great price though, and a nice breakfast thrown in too. I would definitely go back.

Not the usual hotel, but staff were trying so hard. Location was great. Shower pressure is super even on the 6th floor. If you are looking at the value for money - that’s the place. Breakfast was a definite yes for us

I liked the breakfast because was served at the lobby and tasted excellent!

This is a gorgeously decorated, comfy hotel with friendly staff and clean rooms. The cons are that in the green room we were in, the toilet wall is made of glass cubes that have a view on the bed and even though these aren't completely see-through, it does lack privacy when 2 people are in the room. The breakfast was a bit disappointing, with things looking pretty but tasting cheap. The heating was locked in off position when I arrived so no matter how much I tried switching it on it didn't work and I was freezing until I asked a lovely staff member for help, which they provided immediately. I would still recommend this hotel as it is so pretty, but I would warn people about those little things beforehand.

We stayed for 2 nights and enjoyed the convenient location near to lots of bars and restaurants aswell as the quick and efficient service. Breakfast was better than I thought it would be as there was a few hot items that I wasn't expecting, however staff could be quicker to restock pastries, yogurts etc. In the room, the bed was very comfortable, it was very soundproofed and the shower was good. There was a bedside shelf missing on one side as well as a broken bedside light. Also, some glasses for water would be appreciated aswell as a shelf above the sink for storing toothbrushes, soap etc. The room was nice but felt sort of empty and could've been more comfortably furnished and equipped

Super Petit déjeuner et personnel extrêmement sympathique. Emplacement top à deux minutes du centre à pied.

Staff and breakfast are excellent. Location is central and can easily walk to attractions.

accès difficile, porte fermée , bouton d'appel invisible, N° tel d'appel sans réponse. Chambre minuscule lit double contre un mur ce qui oblige à ramper pour se coucher. Petit déjeuner pas à la hauteur; pas de pain frais - pas de pain du tout d'ailleurs!- pas de viennoiserie, des toasts bas de gamme, des oeufs brouillés recyclés de la veille, une seule machine a café en panne le deuxième jour - nescafé de remplacement-. Bref les prestations ne sont pas à la hauteur du prix de la chambre.

After an inauspicious start - arrived at noon to drop bags off to find breakfast buffet/ dirty dishes not cleared away - we enjoyed our stay. Comfortable bed and good shower. Slightly quirky style of room which was very small but perfectly ok for a few days. Breakfast was standard buffet style. Good location for exploring centre of the city.

Super nice staff. Very helpful and wholesome. Breakgast buffet was nice, and the only problem was the line at the coffee machine. Can recommend

Compact but nice room. Friendly staff, great location. My room only had a view of the fire escape, and was a little hot. It was a great price though, and a nice breakfast thrown in too. I would definitely go back.