Hotel Art Resort Galleria Umberto

Great breakfast, great staff and very helpful. Just the noise from the Galeria and the smell coming from a fast food restaurant in the galeria were the only negative aspects.

The hotel was ok for the price. The room was descent, the staff were really nice, specially Catarina who did an amazing job in greeting and attending to not only to us but to everyone we saw going for breakfast. Breakfast was good. The only thing I really did not like about my stay was that I had to take two elevators to my room. First an elevator, which I have to mention, Is an old elevator that works with ten euro coins. The first elevator only went up to the 4th flour, from there we enter the reception walked through to the back of the hotel and had to take an another very small lift elevator that didn’t really worked very to our room which was also like the fourth floor. It was really weird. It made me nervous every time I had to take it. The hotel is only a floor in a very big building, The Galleria Umberto. We also had a medical clinic a floor below us which we had to go across 2 times because the lift elevator was not working. Not my favorite. I would not stay in this hotel again

The front desk gal and the breakfast gal were 100% froendly and helpful. Always smiling and eager to assist. Great employees. Great women. Thank you ladies! Jim/Anne from NY

All great

The breakfast variety was very good and fresh every morning. Very friendly and informative staff. Central location within walking distance of the many historical and museum locations.