Am Neutor Hotel Salzburg Zentrum
US$123
/ night
Avg. for September
Prices for Am Neutor Hotel Salzburg Zentrum
Select dates to see prices and availability
US$123
/ night
Avg. for September
Monthly average prices
Nightly prices at Am Neutor Hotel Salzburg Zentrum average US$85 in the cheapest month (February) and US$162 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$103 |
| February | US$85 |
| March | US$92 |
| April | US$105 |
| May | US$121 |
| June | US$125 |
| July | US$144 |
| August | US$162 |
| September | US$123 |
| October | US$120 |
| November | US$111 |
| December | US$138 |
J
F
M
A
M
J
J
A
Sept · US$123
S
O
N
D
Most expensive: August (~US$162)
Cheapest: February (~US$85)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Rooms
Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
A stay at Am Neutor Hotel Salzburg Zentrum places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace. This hotel is 0.5 mi (0.7 km) from Sigmundstor Tunnel and 0.5 mi (0.8 km) from Festspielhaus Hall.
What's nearby
Sigmundstor Tunnel(0.2 Miles)
Pferdeschwemme Horse Well(0.2 Miles)
Salzburg Toy Museum(0.2 Miles)
St. Blasius Church(0.3 Miles)
Festspielhaus Hall(0.3 Miles)
Moenchsberg Museum of Modern Art(0.3 Miles)
Getreidegasse(0.3 Miles)
Moenchberg Lift(0.3 Miles)
Museum of Natural History(0.3 Miles)
Mozart's Birthplace(0.4 Miles)
St. Francis Church(0.4 Miles)
St Markus Church(0.4 Miles)
Makartsteg Bridge(0.4 Miles)
Old City Hall(0.4 Miles)
St. Peter's Abbey(0.4 Miles)
The preferred airport for Am Neutor Hotel Salzburg Zentrum is W.A. Mozart Airport (SZG)(2.9 Miles)
Parking
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Location
Neutorstraße 8, Salzburg, Salzburg State, Austria
Sigmundstor Tunnel (0.2 Miles)
Pferdeschwemme Horse Well (0.2 Miles)
Salzburg Toy Museum (0.2 Miles)
St. Blasius Church (0.3 Miles)
Festspielhaus Hall (0.3 Miles)
Moenchsberg Museum of Modern Art (0.3 Miles)
Room options
6
Superior Room
Room details
1 Large Double Bed
Sleeps 2
247 ft²
HeatingWi-Fi (Free)Private Bathroom
10
Comfort Double Room
Room details
1 Large Double Bed
Sleeps 2
236 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Standard Single Room
Room details
1 Single Bed
161 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Am Neutor Hotel Salzburg Zentrum
7.3
Good
Based on 920 verified reviews
Who stays here?
Business
12%
Couple
40%
Family
23%
Group
16%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Am Neutor Hotel Salzburg Zentrum stands out for its walkable, central location near the old town and bus links, but feedback repeatedly notes dated interiors, inconsistent cleanliness, and warm, noisy rooms without air conditioning.
Read moreWas this helpful?
What guests think
Across recent reviews, Am Neutor Hotel Salzburg Zentrum stands out for its walkable, central location near the old town and bus links, but feedback repeatedly notes dated interiors, inconsistent cleanliness, and warm, noisy rooms without air conditioning.
Service feedback is mixed, ranging from friendly help to unresponsive or curt interactions. Facilities are basic: parking is paid and limited, there is no on-site laundry, and some guests received a useful city transport pass. Overall, it suits travellers who prioritise proximity to the old town over modern comforts.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are basic; parking is available but paid and often limited, and there is no on-site laundry. Some guests received a complimentary city transport pass.
Related guest reviews
6
Joseph
17 Jul 2025
·
Stayed 3 nights
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
6
Gerald
23 May 2022
·
Stayed 3 nights
Hotel insgesamt sehr abgewohnt was eigentlich kein Problem wäre, wenn die Sauberkeit gepasst hätte. Dusche schmutzig, Duschkopf spritze in alle Richtungen. Frühstücksbuffet war sehr überschaubar, aber in Ordnung. Parkplatz kostet pro Tag 15 Euro!!!
Hotel insgesamt sehr abgewohnt was eigentlich kein Problem wäre, wenn die Sauberkeit gepasst hätte. Dusche schmutzig, Duschkopf spritze in alle Richtungen. Frühstücksbuffet war sehr überschaubar, aber in Ordnung. Parkplatz kostet pro Tag 15 Euro!!!
6
Daniel
6 Jul 2025
·
Stayed 3 nights
Parkplatz Preis Katastrophe Habe noch nie für ein hotel den Parkplatz extra zahlen müssen!!
Parkplatz Preis Katastrophe Habe noch nie für ein hotel den Parkplatz extra zahlen müssen!!
4
Salvador
23 Apr 2025
·
Stayed 1 night
Hotel viejo cerca del centro de Salzburgo. Como llegué tarde a las 11 pm. ya me habían dejado la llave en un locker. Me habían comentado que al día siguiente en el check out pagara 15 euros por el estacionamiento. Al hacer el check in como a las 10 de la mañana no me cobraron 15 euros, me cobraron 19 euros por el estacionamiento, dejé el auto ahí para ir a dar una vuelta y cuando regresé unas horas después me habían puesto un papel de que estaba estacionado en un área de carga y descarga y que moviera mi auto. Había estacionado ahí porque era el único lugar disponible. No me gusta que los hoteles se anuncien con estacionamiento disponible y que llegues y no haya lugar. Con respecto a la habitación fue como un viaje a los años 90, todo viejo con muebles de madera muy desgastados, incluso un mueble para el frigobar al abrirlo sólo tenía la tapa de un frigobar antiguo pegada y estaba vacío. La verdad no me gustó nada, solo lo usé para dormir y estuvo bien
Hotel viejo cerca del centro de Salzburgo. Como llegué tarde a las 11 pm. ya me habían dejado la llave en un locker. Me habían comentado que al día siguiente en el check out pagara 15 euros por el estacionamiento. Al hacer el check in como a las 10 de la mañana no me cobraron 15 euros, me cobraron 19 euros por el estacionamiento, dejé el auto ahí para ir a dar una vuelta y cuando regresé unas horas después me habían puesto un papel de que estaba estacionado en un área de carga y descarga y que moviera mi auto. Había estacionado ahí porque era el único lugar disponible. No me gusta que los hoteles se anuncien con estacionamiento disponible y que llegues y no haya lugar. Con respecto a la habitación fue como un viaje a los años 90, todo viejo con muebles de madera muy desgastados, incluso un mueble para el frigobar al abrirlo sólo tenía la tapa de un frigobar antiguo pegada y estaba vacío. La verdad no me gustó nada, solo lo usé para dormir y estuvo bien
10
Lajos
31 May 2025
·
Stayed 4 nights
Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
10
Hartmut
1 Aug 2022
·
Stayed 1 night
Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
8
Matthias
16 May 2024
·
Stayed 3 nights
Super Lage, in 10 min. im Zentrum von Salzburg. Zimmer sind herunter gewirtschaftet. Zum Schlafen reicht es. Zusätzliche Parkgebühr am Hotel war bei Buchung nicht ersichtlich. Zwar günstiger als im Parkhaus, aber trotzdem wüsste man es gerne vorher.
Super Lage, in 10 min. im Zentrum von Salzburg. Zimmer sind herunter gewirtschaftet. Zum Schlafen reicht es. Zusätzliche Parkgebühr am Hotel war bei Buchung nicht ersichtlich. Zwar günstiger als im Parkhaus, aber trotzdem wüsste man es gerne vorher.
8
Danyka
28 Jul 2024
·
Stayed 2 nights
Il faisait très chaud dans la chambre. Le pommeau de douche était brisé, l’eau allait partout dans la salle de bain. Il est écrit qu’ils ont des machines à laver, mais en fait c’est une compagnie extérieure qu’il appelle. Quand nous y sommes allés la dame m’a expliqué qu’il n’appelle pas la compagnie, car cela coûte très cher… Sinon, l’emplacement est parfait! Le petit déjeuner est très complet. Le personnel est très gentil.
Il faisait très chaud dans la chambre. Le pommeau de douche était brisé, l’eau allait partout dans la salle de bain. Il est écrit qu’ils ont des machines à laver, mais en fait c’est une compagnie extérieure qu’il appelle. Quand nous y sommes allés la dame m’a expliqué qu’il n’appelle pas la compagnie, car cela coûte très cher… Sinon, l’emplacement est parfait! Le petit déjeuner est très complet. Le personnel est très gentil.
6
P
22 Jun 2023
·
Stayed 3 nights
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
10
MARIE-DOMINIQUE
6 May 2025
·
Stayed 3 nights
Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with reports of dusty furniture, dirty carpets/floors, and irregular housekeeping; some guests found rooms clean. Maintenance issues like broken showerheads and slow drains also appeared.
Related guest reviews
6
Joseph
17 Jul 2025
·
Stayed 3 nights
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
6
Gerald
23 May 2022
·
Stayed 3 nights
Hotel insgesamt sehr abgewohnt was eigentlich kein Problem wäre, wenn die Sauberkeit gepasst hätte. Dusche schmutzig, Duschkopf spritze in alle Richtungen. Frühstücksbuffet war sehr überschaubar, aber in Ordnung. Parkplatz kostet pro Tag 15 Euro!!!
Hotel insgesamt sehr abgewohnt was eigentlich kein Problem wäre, wenn die Sauberkeit gepasst hätte. Dusche schmutzig, Duschkopf spritze in alle Richtungen. Frühstücksbuffet war sehr überschaubar, aber in Ordnung. Parkplatz kostet pro Tag 15 Euro!!!
8
Norbert
5 Oct 2025
·
Stayed 1 night
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
4
Jeremy
8 Jan 2026
·
Stayed 1 night
Room was very worn out. Very dirty food and dirt on the floor.
Room was very worn out. Very dirty food and dirt on the floor.
2
TAR YAR
6 Jan 2023
·
Stayed 3 nights
The first night that we checked in, we found a USED bath towel hanging on the rack and there were no new towels for us. So I went down to the reception to explain the situation and the receptionist said she will send someone. There was no apology for whatsoever. We also found the room very dirty. There is a walnut and a piece of plastic on the floor. The next day morning, I made a specific request to the reception to clean our room probably. But when we came back to the room in the evening, the beds are made but they didn’t clean the room. The hairs are everywhere. I went down and told them that the room is not clean. They came up with the excuse that I left the card on the door to not clean the room! It’s absurd! Why did I have to leave the card on if I specifically ask to clean the room. And I told them that someone came in our room for sure, because the beds are made and the towels are changed. Only that they didn’t swipe or vacuum the floors. And they came up with another excuse: they don’t vacuum the floor everyday. EXCUSE ME?!? Isn’t it the basic thing to do to run a hotel?!? So I ended up calling the cleaning team to vacuum the room in front of me!!!! Never seen a situation like that! Needless to say how rudes the staffs are!
The first night that we checked in, we found a USED bath towel hanging on the rack and there were no new towels for us. So I went down to the reception to explain the situation and the receptionist said she will send someone. There was no apology for whatsoever. We also found the room very dirty. There is a walnut and a piece of plastic on the floor. The next day morning, I made a specific request to the reception to clean our room probably. But when we came back to the room in the evening, the beds are made but they didn’t clean the room. The hairs are everywhere. I went down and told them that the room is not clean. They came up with the excuse that I left the card on the door to not clean the room! It’s absurd! Why did I have to leave the card on if I specifically ask to clean the room. And I told them that someone came in our room for sure, because the beds are made and the towels are changed. Only that they didn’t swipe or vacuum the floors. And they came up with another excuse: they don’t vacuum the floor everyday. EXCUSE ME?!? Isn’t it the basic thing to do to run a hotel?!? So I ended up calling the cleaning team to vacuum the room in front of me!!!! Never seen a situation like that! Needless to say how rudes the staffs are!
4
Will
7 Jul 2025
·
Stayed 5 nights
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
4
Birgit
25 Jun 2023
·
Stayed 1 night
Das Personal war sehr freundlich. Sauberkeit im Zimmer katastrophal.
Das Personal war sehr freundlich. Sauberkeit im Zimmer katastrophal.
6
MARIA
22 Oct 2024
·
Stayed 2 nights
Room was spacious but the bathroom need updating. They still use old style shower curtains.
Room was spacious but the bathroom need updating. They still use old style shower curtains.
4
katy
6 Dec 2024
·
Stayed 1 night
Needs to be better cleaned
Needs to be better cleaned
4
Helene
15 Oct 2025
·
Stayed 5 nights
Erster Eindruck: recht nüchtern! Ungemütlich Täglich frische Handtücher, sauberes Bett Frühstücksraum, wie eine Herberge Wurst und Käse machten keinen frischen Eindruck, Rest ok. Staubige Möbel und kein gesaugter Teppich, so schade!
Erster Eindruck: recht nüchtern! Ungemütlich Täglich frische Handtücher, sauberes Bett Frühstücksraum, wie eine Herberge Wurst und Käse machten keinen frischen Eindruck, Rest ok. Staubige Möbel und kein gesaugter Teppich, so schade!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are dated with worn carpets and furnishings, and quality varies; some are spacious or have comfortable beds, while others feel small or tired. Many note no air conditioning, leading to hot stays and noise from traffic or thin walls when windows are open.
Related guest reviews
4
Layne
8 Sept 2025
·
Stayed 2 nights
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
8
Dagmar
14 Jun 2023
·
Stayed 1 night
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
6
Edna
3 Sept 2025
·
Stayed 3 nights
The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
4
Sergio
4 Oct 2025
·
Stayed 3 nights
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
6
MARIA
22 Oct 2024
·
Stayed 2 nights
Room was spacious but the bathroom need updating. They still use old style shower curtains.
Room was spacious but the bathroom need updating. They still use old style shower curtains.
6
Walter
14 Aug 2025
·
Stayed 2 nights
Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
6
Rafael Antulio
25 Apr 2025
·
Stayed 2 nights
Hotel antiquísimo. Todo muy antiguo. Las camas casi en el suelo de lo bajas que son. Lo Único positivo es que está a 10 minutos del centro andando.
Hotel antiquísimo. Todo muy antiguo. Las camas casi en el suelo de lo bajas que son. Lo Único positivo es que está a 10 minutos del centro andando.
8
Harald
29 Oct 2025
·
Stayed 1 night
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
8
Lloyd
19 Jul 2025
·
Stayed 2 nights
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
6
Elke
21 Aug 2023
·
Sehr freundliche Empfangsdame! Einrichtung veraltet, aber zweckmäßig. Leider keine Klimaanlage, daher sehr warm im Zimmer! Mit offenem Fenster unmöglich zu schlafen, da direkt an der Straße. Autolärm die ganze Nacht. Lage sonst super… Zentrum zu Fuß erreichbar
Sehr freundliche Empfangsdame! Einrichtung veraltet, aber zweckmäßig. Leider keine Klimaanlage, daher sehr warm im Zimmer! Mit offenem Fenster unmöglich zu schlafen, da direkt an der Straße. Autolärm die ganze Nacht. Lage sonst super… Zentrum zu Fuß erreichbar
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: several reviews praise friendly, helpful staff and smooth check-in/out, while others cite unhelpful or unfriendly reception and slow or absent responses to requests.
Related guest reviews
6
carmelita
22 Sept 2025
·
Stayed 4 nights
the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .
the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .
8
Line
8 Aug 2025
·
Stayed 2 nights
Rent og pænt værelse. Fin service fra personalet. Super beliggenhed tæt på Altstadt.
Rent og pænt værelse. Fin service fra personalet. Super beliggenhed tæt på Altstadt.
4
Layne
8 Sept 2025
·
Stayed 2 nights
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
8
Norbert
5 Oct 2025
·
Stayed 1 night
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
6
Norbert
29 Jun 2024
·
Stayed 1 night
Personal eher unfreundlich und völlig unmotiviert
Personal eher unfreundlich und völlig unmotiviert
8
Alejandra
31 Oct 2024
·
Stayed 3 nights
good just no reception one day which shouldnt happen
good just no reception one day which shouldnt happen
4
Richard
4 Jun 2024
·
Stayed 4 nights
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
8
Petra
4 Oct 2025
·
Stayed 4 nights
Sehr freundlich personal
Sehr freundlich personal
8
Laura
14 Dec 2024
·
Stayed 1 night
Great location. Staff was very helpful. Large room, especially for Europe.
Great location. Staff was very helpful. Large room, especially for Europe.
8
Roger
10 Sept 2025
·
Stayed 2 nights
Facilities good, staff friendly and helpful and room kept clean.
Facilities good, staff friendly and helpful and room kept clean.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Consistently praised for a central, walkable setting near the old town and Festspielhaus, with bus links and airport access close by. Many highlighted the convenience of reaching sights via the nearby tunnel.
Related guest reviews
8
Matthew
26 Oct 2025
·
Stayed 2 nights
The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
10
XINYAN
21 Jun 2025
·
Stayed 3 nights
Good service and good location.
Good service and good location.
8
Line
8 Aug 2025
·
Stayed 2 nights
Rent og pænt værelse. Fin service fra personalet. Super beliggenhed tæt på Altstadt.
Rent og pænt værelse. Fin service fra personalet. Super beliggenhed tæt på Altstadt.
8
Hugo
25 Aug 2025
·
Stayed 1 night
Buena ubicación y desayuno
Buena ubicación y desayuno
8
ARTURO
10 May 2024
·
Stayed 3 nights
Ubicación perfecta cerca del casco antiguo y parada de autobuses.
Ubicación perfecta cerca del casco antiguo y parada de autobuses.
8
Peter
17 Aug 2023
·
Stayed 3 nights
Festspielhaus in der Nähe
Festspielhaus in der Nähe
10
Camila
24 Sept 2024
·
Stayed 2 nights
Location.
Location.
8
Harald
29 Oct 2025
·
Stayed 1 night
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
8
Lloyd
19 Jul 2025
·
Stayed 2 nights
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
10
ed
3 Feb 2023
·
Great location, we used the tunnel to visit the historical city
Great location, we used the tunnel to visit the historical city
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: some guests rate it excellent or very complete, while others find it ordinary or poor value, with price seen as high by several.
Related guest reviews
8
Hugo
25 Aug 2025
·
Stayed 1 night
Buena ubicación y desayuno
Buena ubicación y desayuno
8
Norbert
5 Oct 2025
·
Stayed 1 night
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
Prinzipiell alles im grünen Bereich. Frühstück ausgezeichnet. Ein und Auschecken sehr gut. Personal freundlich und zuvorkommend. Sauberkeit im Bad und Zimmer verbesserungswürdig. Aber ausgezeichnete Lage!
10
erika
29 Sept 2025
·
Stayed 4 nights
Das Frühstück war ok,aber mit 19 Euro zu teuer, 15 Euro wäre ok.
Das Frühstück war ok,aber mit 19 Euro zu teuer, 15 Euro wäre ok.
8
Georg
17 Jul 2025
·
Stayed 1 night
Das Hotel ist nicht besonder luxuriös aber es hat alles was es braucht, wenn man ein gutes Bett zum Schlafen und ein ordentliches Frühstück sucht.
Das Hotel ist nicht besonder luxuriös aber es hat alles was es braucht, wenn man ein gutes Bett zum Schlafen und ein ordentliches Frühstück sucht.
4
Will
7 Jul 2025
·
Stayed 5 nights
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
6
Walter
14 Aug 2025
·
Stayed 2 nights
Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
8
Mike
13 Jul 2023
·
Stayed 4 nights
Zentral gelegenes Stadthotel, sehr umfangreiches und gutes Frühstücksbuffet. Objekt insgesamt in die Jahre gekommen, Klimaanlage wäre die erste erforderliche Maßnahme.
Zentral gelegenes Stadthotel, sehr umfangreiches und gutes Frühstücksbuffet. Objekt insgesamt in die Jahre gekommen, Klimaanlage wäre die erste erforderliche Maßnahme.
8
Danyka
28 Jul 2024
·
Stayed 2 nights
Il faisait très chaud dans la chambre. Le pommeau de douche était brisé, l’eau allait partout dans la salle de bain. Il est écrit qu’ils ont des machines à laver, mais en fait c’est une compagnie extérieure qu’il appelle. Quand nous y sommes allés la dame m’a expliqué qu’il n’appelle pas la compagnie, car cela coûte très cher… Sinon, l’emplacement est parfait! Le petit déjeuner est très complet. Le personnel est très gentil.
Il faisait très chaud dans la chambre. Le pommeau de douche était brisé, l’eau allait partout dans la salle de bain. Il est écrit qu’ils ont des machines à laver, mais en fait c’est une compagnie extérieure qu’il appelle. Quand nous y sommes allés la dame m’a expliqué qu’il n’appelle pas la compagnie, car cela coûte très cher… Sinon, l’emplacement est parfait! Le petit déjeuner est très complet. Le personnel est très gentil.
6
P
22 Jun 2023
·
Stayed 3 nights
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
4
Helene
15 Oct 2025
·
Stayed 5 nights
Erster Eindruck: recht nüchtern! Ungemütlich Täglich frische Handtücher, sauberes Bett Frühstücksraum, wie eine Herberge Wurst und Käse machten keinen frischen Eindruck, Rest ok. Staubige Möbel und kein gesaugter Teppich, so schade!
Erster Eindruck: recht nüchtern! Ungemütlich Täglich frische Handtücher, sauberes Bett Frühstücksraum, wie eine Herberge Wurst und Käse machten keinen frischen Eindruck, Rest ok. Staubige Möbel und kein gesaugter Teppich, so schade!
Was this helpful?
AI-generated summary based on recent guest reviews
2
Colleen
2 weeks ago
·
Stayed 1 night
Got a double charge and the staff could not refund me on the spot
Got a double charge and the staff could not refund me on the spot
4
mark
15 Jul 2026
·
Stayed 3 nights
Staff all lovely and friendly and very helpful, great location and bus stop right outside but that's where the positives end, breakfast was overpriced at 19 euros that's more then what we paid for dinner with drinks, one flimsy pillow provided we had to use the duvet as a pillow, heat wave and no air con, fan didn't do much no fridge for water and no tea coffee facilities, one window broken
Staff all lovely and friendly and very helpful, great location and bus stop right outside but that's where the positives end, breakfast was overpriced at 19 euros that's more then what we paid for dinner with drinks, one flimsy pillow provided we had to use the duvet as a pillow, heat wave and no air con, fan didn't do much no fridge for water and no tea coffee facilities, one window broken
6
gillian
4 Jul 2026
·
Stayed 2 nights
The staff here need training in customer service. Most of them are positively gruff and brusque. It would be great to have tea and coffee facilities available please especially as the hotel is not near any cafes.
The staff here need training in customer service. Most of them are positively gruff and brusque. It would be great to have tea and coffee facilities available please especially as the hotel is not near any cafes.
2
Bhanu
27 Jun 2026
·
Stayed 2 nights
Toilet smelled, There was no AC, and got to know that there are restrictions on check in times too. Basic amenities like refrigerator is not there in the room.
Toilet smelled, There was no AC, and got to know that there are restrictions on check in times too. Basic amenities like refrigerator is not there in the room.
6
Natasha
17 Jun 2026
·
Stayed 4 nights
The beds were comfy and really enjoyed the breakfast. Although the rooms were a bit Dusty and unclean in places. Ended up needing to move room during stay due to shower flooding the room for no apparent reason. The 2nd room was cleaner. In the first room could see through the sheets the mattress in first room was heavily stained. When the issues with the shower happened had someone come within less than 30 mins to move me to another room (the reception is not manned 24hrs)
The beds were comfy and really enjoyed the breakfast. Although the rooms were a bit Dusty and unclean in places. Ended up needing to move room during stay due to shower flooding the room for no apparent reason. The 2nd room was cleaner. In the first room could see through the sheets the mattress in first room was heavily stained. When the issues with the shower happened had someone come within less than 30 mins to move me to another room (the reception is not manned 24hrs)
FAQs about Am Neutor Hotel Salzburg Zentrum
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 19.00 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7 AM to 10:00 AM for a fee of approximately EUR 19 per person.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Additional accessibility features may be available upon request.
Where is the hotel located in relation to key landmarks?
The hotel is located in the heart of Salzburg, within a 15-minute walk of the Salzburg Christmas Market and Mirabell Palace. It is approximately 0.5 miles from notable attractions such as Sigmundstor Tunnel and Festspielhaus Hall.
What are the policies regarding children at the hotel?
Children are allowed at the hotel, and kids under the age of 15 can stay for free.
Does the hotel offer extra beds or cribs?
The hotel offers rollaway beds for a fee of EUR 15.00 per night, subject to availability. Advance request is recommended for confirmation.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: 157.74215423660277USD
- 2026-09-30: 150.83907326553344USD
- 2026-10-01: 143.3019239653015USD
- 2026-10-02: 142.45280030281066USD
- 2026-10-03: 158.8026021937561USD
- 2026-10-04: 98.39277380836486USD
- 2026-10-05: 116.81771866737365USD
- 2026-10-06: 123.85387624313354USD
- 2026-10-07: 133.3523805089569USD
- 2026-10-08: 116.67795222358703USD
- 2026-10-09: 137.40541648841858USD
- 2026-10-10: NO DATA
- 2026-10-11: 103.54768962783812USD
- 2026-10-12: 115.76971329032897USD
- 2026-10-13: 115.80714515266418USD
- 2026-10-14: 115.80714515266418USD
- 2026-10-15: 114.03765234283446USD
- 2026-10-16: 138.36621100585936USD
- 2026-10-17: 153.60785102890014USD
- 2026-10-18: 103.37647833724975USD
- 2026-10-19: 112.61417432350157USD
- 2026-10-20: 112.61417432350157USD
- 2026-10-21: 114.98001726463318USD
- 2026-10-22: 112.70543726463318USD
- 2026-10-23: 149.85479055816648USD
- 2026-10-24: 158.26189659957885USD
- 2026-10-25: 129.79388068939207USD
- 2026-10-26: 110.06623934181212USD
- 2026-10-27: 109.19980539527893USD
- 2026-10-28: 106.51212132347106USD
- 2026-10-29: 110.06623934181212USD
- 2026-10-30: 112.61417432350157USD
- 2026-10-31: 116.67795222358703USD
- 2026-11-01: 96.55771884002685USD
- 2026-11-02: 112.61417432350157USD
- 2026-11-03: 112.61417432350157USD
- 2026-11-04: 109.52870079208373USD
- 2026-11-05: 112.61417432350157USD
- 2026-11-06: 129.15958676254272USD
- 2026-11-07: 145.80175457870482USD
- 2026-11-08: 141.59821891166686USD
- 2026-11-09: 144.33884902519225USD
- 2026-11-10: 113.48020045883177USD
- 2026-11-11: 102.32569637329101USD
- 2026-11-12: 103.01573028244017USD
- 2026-11-13: 100.53947462730407USD
- 2026-11-14: 107.18503583892821USD
- 2026-11-15: 83.61699300849914USD
- 2026-11-16: 95.64608726463317USD
- 2026-11-17: 95.64608726463317USD
- 2026-11-18: 105.51668020744323USD
- 2026-11-19: 108.15627726463318USD
- 2026-11-20: 149.85479055816648USD
- 2026-11-21: 153.28786674072265USD
- 2026-11-22: 100.19524726463317USD
- 2026-11-23: 104.5212390914154USD
- 2026-11-24: 104.5212390914154USD
- 2026-11-25: 109.03058109970092USD
- 2026-11-26: 104.5212390914154USD
- 2026-11-27: NO DATA
The front desk is open daily from 7:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately EUR 19 per person
- Self parking fee: EUR 19.00 per day
- Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
Lockers Available
General
Non-smoking rooms
Packed lunches
Snack Bar/Deli
Parking
Parking
Parking Onsite
Internet
Free wi-fi
Activities
Terrace