Is parking available at the property?

Self-parking is available at a fee of EUR 35 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately EUR 59 for adults and EUR 29.50 for children. Children aged 5 and younger eat free breakfast.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 50 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 75 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The property is centrally located in Vienna, just steps from the Vienna Music Society and within a 5-minute walk of the Vienna State Opera. It is approximately 0.4 miles from Belvedere and 0.5 miles from Albertina. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are welcome at the property, and those aged 5 and younger can stay for free.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 100 per night, and advance request or confirmation is required. Specific information regarding cribs is not provided.

Hotel Imperial Luxury Collection Vienna

Average nightly price at Hotel Imperial, a Luxury Collection Hotel, Vienna by month, last 12 months (USD)
Month	Average price
January	US$584
February	US$510
March	US$517
April	US$636
May	US$875
June	US$677
July	US$545
August	US$564
September	US$786
October	US$657
November	US$715
December	US$1,320

What guests think

At Hotel Imperial, a Luxury Collection Hotel, Vienna, travellers praise the historic, palace-like setting and especially warm, professional service, with many celebrating special-occasion touches and upgrades that make stays memorable for couples, families, and culture lovers.

Rooms are described as spacious, quiet and classically luxurious, with very comfortable beds and large marble bathrooms. However, a minority mention dated fixtures, occasional air conditioning problems, or bathroom setups that could use refurbishment. Breakfast, the bar and on-site restaurants receive frequent praise, though a few note high prices or limited variety. Expect an elegant, centrally located grand-hotel stay steeped in Old-World style.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elegant historic property with beautiful public spaces, a popular bar and well-regarded on-site restaurants; several guests note the absence of a spa or pool.

Related guest reviews

6

Ted

26 Jul 2025

·

Stayed 2 nights

This is a lovely grand old hotel that has not been maintained. The air conditioning did not work properly solely due to lack of facilities maintenance. The staff could have been nicer or more professional. The bar is lovely but no spa facilities or other expected upgrades have been made.

10

Kazumi

29 Nov 2024

·

Stayed 6 nights

Amazing Hotel! Best Hotel in Vienna! 歌劇場から1ブロックほど離れており、静かで落ち着いた環境です。ホスピタリティは素晴らしく、歴史あるホテル内部は見るのも楽しいです。毎朝の朝食もカフェもレストランも全て美味しかったです。素晴らしい時間が過ごせます。

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10

Claire

26 Apr 2023

·

Stayed 3 nights

Just fabulous. The place is amazing, a real experience, staff lovely - friendly and helpful - and our room was beautiful. We ate at their Opus fine dining restaurant and it was amazing. Breakfast is good, service is excellent, bar is lovely. The location is convenient for everything you need and I'd go back in a heartbeat.

10

Jean-Baptiste

25 Feb 2023

·

Stayed 1 night

Hôtel absolument magnifique, les chambres sont grandes et agréables, le personnel est efficace et souriant. La nourriture est absolument sensationnelle. Pour moi, il manque juste une picine et un spa pour que tout soit absolument parfait.

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10

J

15 Nov 2025

·

Stayed 4 nights

The room was magnificent, the staff warm, friendly and efficient, the restaurants and cocktail bar highly enjoyable and the hotel was near enough to the city centre sights without being over-run with footfall from visitors. We would most definitely return.

10

Devin

16 Jul 2023

·

Stayed 2 nights

Amazing! Top notch customer service, grand rooms, elaborate bar and cafe and overall luxurious and exquisite. Definitely will be back to this hotel. Parking a bit steep just parking on street but everything else was great

10

James Donald

23 Feb 2024

·

We loved our stay at the Hotel Imperial, which has an impressive lobby and a beautiful classic room with high ceilings, and windows that swing open to fresh air and a lovely view of the city. The front desk staff was very welcoming, which was appreciated after an overnight flight. The luxurious bathroom was excellent, with a large standalone shower and the longest bathtub I have ever enjoyed. The Cafe Imperial had an excellent lunch, and the gorgeous bar off the lobby was a wonderful place to end an evening... bartender is fantastic. The buffet and made-to-order breakfast is quite good, but only if included in the price.

10

Dr Jean M

1 Sept 2024

·

Stayed 3 nights

Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!

10

Pierre Abel

29 Mar 2024

·

Stayed 4 nights

La perfection du service , le calme dans l’hôtel et la courtoisie du personnel toujours prêt à vous accompagner dans vos démarches quotidiennes pour réserver une exposition , une place de théâtre . L’hébergement est exceptionnel.

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10

Norma

7 Jul 2025

·

Stayed 5 nights

Un hotel encantador!! El personal muy amable. La comida de los restaurantes no es de lo mejor, pero está bien.

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Cleanliness

Rooms and common areas are frequently described as very clean and well kept; a few guests mention minor lapses in evening service or restocking.

Related guest reviews

10

MARTYN

26 Feb 2024

·

Stayed 2 nights

Everything about the room was very clean

6

Ted

26 Jul 2025

·

Stayed 2 nights

This is a lovely grand old hotel that has not been maintained. The air conditioning did not work properly solely due to lack of facilities maintenance. The staff could have been nicer or more professional. The bar is lovely but no spa facilities or other expected upgrades have been made.

10

geoffrey

17 May 2025

·

Stayed 7 nights

Great hotel - comfortable, luxurious, perfect location. Service generally excellent. Only reason not 5 stars all round is housekeeping were a little careless in restocking clean cups, glasses, milks for coffee etc. very minor detraction come other wise excellent experience.

10

Karen

22 Oct 2023

·

Stayed 6 nights

The room was wonderful large spotless and beautiful The staff was always helpful friendly but not intrusive

10

Me sarp

24 Nov 2025

·

Stayed 2 nights

A perfect stay at a very historical building. The room was clean and the bed was so comfortable. Only the bathroom needs refurbishment. Very close to opera house, museums and shopping area. The night ritual, bedtime stories were lovely.

10

Hyung Gi

3 Nov 2024

·

Stayed 4 nights

관광하기 편리하면서 조용한 곳에 위치한 편안한 호텔입니다. 직원들이 친절하고, 청소상태가 청결했으며, 침구가 아주 편안했습니다. 아침식사는 보통 수준.

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8

Mirella

15 Oct 2025

·

Stayed 3 nights

Ottima struttura ma il servizio è da rivedere.Forse un caso ma quando siamo arrivati non c’era nessuno che ci ha aiutato con i bagagli.La camera la sera e stata rifatta solo una volta su tre.La colazione non ha grande varietà di frutta .Il personale è gentile la posizione è perfetta per girare la città

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10

Gustavo Martin

14 Mar 2025

·

Stayed 3 nights

Toda la estadía fue excelente. La recepción el bar y el restaurante están de ensueño. Los cuartos siempre limpios. El servicio es muy destacable. En el restaurante nos atendió Miguel que tiene un servicio ejemplar. Recomiendo el hotel 100%!!

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10

Musa Taha

27 Oct 2025

·

Stayed 3 nights

Temiz oda güler yüzlü çalışanlar harika konum

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10

Maryam

28 Nov 2025

·

Stayed 3 nights

Spotless and courteous staff, very professional, excellent service, fabulous hotel,fantastic rooms. Exceptional location. I extremely recommend it.

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Rooms

Rooms are spacious, classically decorated and very comfortable, often with high ceilings and large marble bathrooms; several note dated fixtures, shower arrangements, or occasional air conditioning issues.

Related guest reviews

6

Mark

26 Sept 2024

·

Stayed 3 nights

Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???

10

robert

24 Jul 2025

·

Stayed 6 nights

This is one of the best properties in the world for overall luxury, service, location and amenities. The suites really do make you feel like you are living in a palace.

10

Karen

22 Oct 2023

·

Stayed 6 nights

The room was wonderful large spotless and beautiful The staff was always helpful friendly but not intrusive

10

Me sarp

24 Nov 2025

·

Stayed 2 nights

A perfect stay at a very historical building. The room was clean and the bed was so comfortable. Only the bathroom needs refurbishment. Very close to opera house, museums and shopping area. The night ritual, bedtime stories were lovely.

10

J

15 Nov 2025

·

Stayed 4 nights

The room was magnificent, the staff warm, friendly and efficient, the restaurants and cocktail bar highly enjoyable and the hotel was near enough to the city centre sights without being over-run with footfall from visitors. We would most definitely return.

10

Susan

15 Feb 2025

·

Stayed 2 nights

Hotel Imperial is the finest hotel in Vienna. Built as a palace, it has gorgeous lobby areas and restaurants. The rooms are unusually spacious with magnificent furnishing - chandeliers, heavy draperies, large marble bathrooms. Service staff are gracious. The whole atmosphere is elegant and is designed to make visitors feel they are truly in Vienna. Unlike similar hotels (Ritz, Alamanac, etc.) this hotel retains its palatial splendor throughout. The location is also perfect - walking distance to everything - though I would have been happy to remain in the luxury of my room! This hotel remains one of the great hotels of Europe and I look forward to returning soon and often.

10

Amrita

11 Jul 2024

·

Stayed 3 nights

Classy hotel but the amenities were a tad outdated and the bathrooms needed renovating

10

James Donald

23 Feb 2024

·

We loved our stay at the Hotel Imperial, which has an impressive lobby and a beautiful classic room with high ceilings, and windows that swing open to fresh air and a lovely view of the city. The front desk staff was very welcoming, which was appreciated after an overnight flight. The luxurious bathroom was excellent, with a large standalone shower and the longest bathtub I have ever enjoyed. The Cafe Imperial had an excellent lunch, and the gorgeous bar off the lobby was a wonderful place to end an evening... bartender is fantastic. The buffet and made-to-order breakfast is quite good, but only if included in the price.

10

Jana

23 Jun 2023

·

Stayed 3 nights

This hotel is absolutely adorable, rooms are spacious, new/updated, technology savvy with lights that turn on when you get out of bed on the floor, Wi-Fi connection to play music in your bathroom! May be my favorite hotel. I normally stay at hotels with excellent rating & 5 ⭐️

10

Simon

21 Feb 2024

·

Stayed 2 nights

Old school Vienna but none the worse for it - on the contrary, its a beautiful place to be: the bedrooms are sumptuous and the hotel is perfectly placed too.

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Service

Consistently praised for warm, professional and highly attentive service, with thoughtful touches for celebrations and knowledgeable concierge support; isolated reports mention missed luggage assistance, a rude bellman, or check-in/housekeeping hiccups.

Related guest reviews

6

Mark

26 Sept 2024

·

Stayed 3 nights

Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???

10

Dania

24 Mar 2025

·

Stayed 4 nights

Amazing stay at Hotel Imperial! Service was on another level. The breakfast was exceptional. We highly recommend

10

Peter

29 Jan 2026

·

Stayed 1 night

Everything was amazing about this hotel will definitely be staying again Staff are very helpful. Hotel looks amazing. And the beds are super comfy. In a great location

10

Armando

12 Feb 2026

·

Stayed 3 nights

We celebrated our Silver Wedding Anniversary in Austria, and during our stay in Vienna we chose this hotel — a true palace in every sense. Absolutely everything was perfect. From the moment we arrived, we were treated with exceptional care. We were graciously upgraded to a beautiful suite, and every detail, every thoughtful gesture and surprise prepared by the hotel made this celebration even more memorable. The level of attention and warmth shown by the entire team was truly impeccable. We were also deeply grateful for the late check-out, which allowed us to enjoy the hotel and our final moments there without any rush — a detail that made all the difference. We left feeling genuinely moved and profoundly thankful to the entire staff. It was a remarkable, unforgettable experience. If you have the opportunity, do not hesitate to stay at the Imperial. It is not simply a hotel — it is an experience that stays with you.

10

Pedro

21 Feb 2025

·

Stayed 2 nights

The hotel staff is wonderful. My wife had a great help from Alexander and was great! He gave her a private tour of the hotel and all the presigous past guests. P Harth

10

Marina

15 Oct 2025

·

Stayed 8 nights

Beautiful historical hotel. Excellent location. Walking distance to most of major attractions. Very comfortable, nicely maintained and decorated rooms. Very friendly and helpful staff. They are ready to help you with any off your wish or questions. We are extremely happy to be able to stay at such perfect place. Already dreaming of coming back. Thank you for such a welcome stay.

8

Mirella

15 Oct 2025

·

Stayed 3 nights

Ottima struttura ma il servizio è da rivedere.Forse un caso ma quando siamo arrivati non c’era nessuno che ci ha aiutato con i bagagli.La camera la sera e stata rifatta solo una volta su tre.La colazione non ha grande varietà di frutta .Il personale è gentile la posizione è perfetta per girare la città

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10

Margaret

1 Apr 2025

·

Stayed 2 nights

Fabulous service - one would expect it to be good at such a hotel but the relaxed atmosphere and professional/friendly hospitality is exceptional.

8

Merribeth

4 Dec 2023

·

Stayed 4 nights

Check in was an issue took payment twice, upon check out they charged our card again, took us to our room and it wasn’t ready after waiting 2 hours. They did give us a bottle of sparkling wine but the excitement was lost due to the issues.

10

Arvo

31 Mar 2023

·

Stayed 3 nights

Very wonderful hotel. Hotel staff are very courteous and eager to please guest to ensure a great stay. We also loved the location of this hotel.

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Location

Central, walkable location near the Opera, museums, shopping and music venues; a small number felt it was just okay.

Related guest reviews

10

Robin

4 Aug 2024

·

Stayed 3 nights

Great service and location. Easy access to everything.

10

Me sarp

24 Nov 2025

·

Stayed 2 nights

A perfect stay at a very historical building. The room was clean and the bed was so comfortable. Only the bathroom needs refurbishment. Very close to opera house, museums and shopping area. The night ritual, bedtime stories were lovely.

6

debbie

4 May 2025

·

Stayed 3 nights

Hotel cafe price is overpriced compare the food quality Location of the hotel was just ok.

10

Hiep

11 Jul 2023

·

Stayed 1 night

Everything is close by to this hotel.

10

Marina

15 Oct 2025

·

Stayed 8 nights

Beautiful historical hotel. Excellent location. Walking distance to most of major attractions. Very comfortable, nicely maintained and decorated rooms. Very friendly and helpful staff. They are ready to help you with any off your wish or questions. We are extremely happy to be able to stay at such perfect place. Already dreaming of coming back. Thank you for such a welcome stay.

10

Rosemary

17 Jan 2024

·

Stayed 3 nights

All very classy, Old World style. Near top museums, Opera House, shopping, etc.

10

GAGAN JOT

31 Jul 2024

·

Stayed 5 nights

It location is very good and close to all the main attractions in Vienna

10

Alan

28 Mar 2025

·

Stayed 5 nights

This is a great hotel, expensive but worth it. Staff are great and both food and room was excellent. The location is perfect to see all of Vienna. Would totally recommend

10

Seema

11 Oct 2025

·

Stayed 2 nights

Central location. Luxurious hotel. Clean, beautiful and perfect for a couple's 2-3 day stay in Vienna.

10

Drake

15 Aug 2024

·

Stayed 3 nights

Excellent and courteous staff, beautiful rooms and common areas, and a great location.

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Dining

Breakfast and on-site dining are frequently praised for quality, with a standout champagne breakfast and a popular bar; a few guests mention high prices, limited variety or average dishes.

Related guest reviews

10

Dania

24 Mar 2025

·

Stayed 4 nights

Amazing stay at Hotel Imperial! Service was on another level. The breakfast was exceptional. We highly recommend

10

Kazumi

29 Nov 2024

·

Stayed 6 nights

Amazing Hotel! Best Hotel in Vienna! 歌劇場から1ブロックほど離れており、静かで落ち着いた環境です。ホスピタリティは素晴らしく、歴史あるホテル内部は見るのも楽しいです。毎朝の朝食もカフェもレストランも全て美味しかったです。素晴らしい時間が過ごせます。

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10

Claire

26 Apr 2023

·

Stayed 3 nights

Just fabulous. The place is amazing, a real experience, staff lovely - friendly and helpful - and our room was beautiful. We ate at their Opus fine dining restaurant and it was amazing. Breakfast is good, service is excellent, bar is lovely. The location is convenient for everything you need and I'd go back in a heartbeat.

6

debbie

4 May 2025

·

Stayed 3 nights

Hotel cafe price is overpriced compare the food quality Location of the hotel was just ok.

8

Wazhma

9 Jun 2023

·

Stayed 1 night

This is a grand building with quite a bit of history. The hotel staff were gracious and friendly. The rooms are large and the bathrooms are very nice. The ambiance is one of old world decor but it does seem dated and very traditional. The food options are limited to mostly Austrian cuisine. I enjoyed my stay. Thank you for your hospitality!

10

James Donald

23 Feb 2024

·

We loved our stay at the Hotel Imperial, which has an impressive lobby and a beautiful classic room with high ceilings, and windows that swing open to fresh air and a lovely view of the city. The front desk staff was very welcoming, which was appreciated after an overnight flight. The luxurious bathroom was excellent, with a large standalone shower and the longest bathtub I have ever enjoyed. The Cafe Imperial had an excellent lunch, and the gorgeous bar off the lobby was a wonderful place to end an evening... bartender is fantastic. The buffet and made-to-order breakfast is quite good, but only if included in the price.

10

Dr Jean M

1 Sept 2024

·

Stayed 3 nights

Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!

10

Lynn

31 Oct 2023

·

Stayed 2 nights

A beautiful hotel with a fabulous location in Vienna. The staff is incredibly friendly and helpful. Food in the restaurant is outstandingly delicious.

10

Pierre Abel

29 Mar 2024

·

Stayed 4 nights

La perfection du service , le calme dans l’hôtel et la courtoisie du personnel toujours prêt à vous accompagner dans vos démarches quotidiennes pour réserver une exposition , une place de théâtre . L’hébergement est exceptionnel.

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10

Norma

7 Jul 2025

·

Stayed 5 nights

Un hotel encantador!! El personal muy amable. La comida de los restaurantes no es de lo mejor, pero está bien.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $983	10 $929
11 $796	12 $888	13 $825	14 $868	15 $822	16 $695	17 $825
18 $692	19 $732	20 $731	21 $689	22 $838	23 $838	24 $886
25 $918	26 $773	27 $786	28 $786	29 $627	30 $667	31 $628

Su	Mo	Tu	We	Th	Fr	Sa
1 $582	2 $557	3 $516	4 $560	5 $560	6 $591	7 $591
8 $549	9 $560	10 $594	11 $591	12 $560	13 $667	14 $1,037
15 $558	16 $534	17 $549	18 $627	19 $628	20 $834	21 $1,046
22 $821	23 $780	24 $924	25 $877	26 $876	27 $3,382	28 $3,313
29 $901	30 $1,185

Hotel Imperial, a Luxury Collection Hotel, Vienna

Prices for Hotel Imperial, a Luxury Collection Hotel, Vienna

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Classic Room, 2 Twin Beds

Junior Suite, 2 Twin Beds, City View

Classic Room, 1 King Bed

Royal Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Junior Suite, 1 King Bed, City View (Balcony)

Suite, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed

Suite, 1 Bedroom

Guest reviews of Hotel Imperial, a Luxury Collection Hotel, Vienna

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Imperial, a Luxury Collection Hotel, Vienna

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