Is parking available at the hotel?

Yes, free parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary weekday breakfast is provided. Specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is by 11:00. Early or late check-in/check-out options may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in the city center of Royal Tunbridge Wells, close to notable landmarks such as Penshurst Place and Gardens and Scotney Castle. It is also near natural attractions like High Weald and Bewl Water.

Are children allowed to stay at the hotel?

Yes, children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

Comfortable Stay at Russell Hotel in Royal Tunbridge Wells

Average nightly price at Russell Hotel by month, last 12 months (USD)
Month	Average price
January	$90
February	$102
March	$103
April	$99
May	$121
June	$120
July	$120
August	$126
September	$128
October	$111
November	$97
December	$118

What guests think

At Russell Hotel, travellers consistently praise the friendly, helpful staff, the cooked-to-order breakfast, and the convenient location near the town centre, while noting that the building and decor are dated and the lack of a lift means many stairs.

Rooms are generally clean and comfortable, though furnishings feel tired and some report noise from the road or neighbouring rooms. Free onsite parking is handy but spaces are limited and tight. Overall, expect a straightforward, good-value stay in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, functional facilities with no lift; upper floors are accessed by stairs. Free onsite parking is useful but limited and can fill early.

Related guest reviews

8

M

Sep 8, 2024

·

Stayed 2 nights

Hotel was friendly and functional with rather tired room in need of an update. But everything worked and there was free parking. Excellent breakfast.

8

William

Jul 19, 2023

·

Stayed 1 night

Friendly welcome and quick check-in. This is essentially a B&B hotel, priced accordingly. Room was clean and had the usual facilities (kettle and tea/coffee making stuff, soap and shower gel, small but adequate TV). Bed was comfortable and I slept all night with no interruptions. My room was top floor (number 51) so a lot of stairs and I half expected problems with shower pressure and wifi range but no - the walk-in shower was plenty powerful enough and was still hot at 5:30pm and 8:30am, and the free wifi in the room was plenty fast enough for streaming (over 50Mb/sec download). The breakfast was generous and cooked to order. Adjacent car park is free to guests (a dozen or so spaces with only one empty when I arrived just after 5pm). Convenient 5 minute walk to the main street at the "top" of the town with plenty of places to eat (including a Wetherspoons in an opera house!) and about 15 mins walk to the "bottom" of the town and the Pantiles area. Some of the common areas in the hotel were rather worn and shabby, but these didn't spoil my stay and there seems to be a programme of renewal. I only used this hotel for one night B&B, so didn't use the bar. Overall, it got the essentials right and I would definitely stay again.

8

Beverley

May 2, 2025

·

Stayed 1 night

The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.

8

Alan

Aug 17, 2025

·

Stayed 2 nights

Well situated hotel near the centre of Tunbridge Wells. Easy check-in, comfortable room.Small car park, which fills up early but once you realize it, parking is available on the main road nearby. The full English breakfast was excellent, staff were very friendly. Plenty of pubs and restaurants within 5 minutes walk for something to eat or drink in the evening.

4

Elizabeth

Jul 19, 2024

·

Stayed 1 night

The hotel is ideally situated in the town, but close to a busy road. The free parking was a bonus. But on the whole the hotel is looking very tired needs decorating throughout. Our room was ok, a long climb up a lot of stairs. It was clean enough but very basic! The bar didn’t appear to be open at any point either The staff were great and friendly, the only positive I can say about the place. If I visit the area again, I wouldn’t stay there

10

Nicole

May 19, 2024

·

Stayed 1 night

Stayed for one night to attend a party. Good price point, quiet hotel with 24/7 front desk which was really useful as could leave our room key. Dated and old, but things work and it’s in a great location a 5min walk from town. Parking spaces too!

6

Kenneth

Jul 12, 2024

·

Stayed 1 night

Basic but adequate accommodation for the price. On site parking was free but limited and fairly tight spaces given a few works vans present. Good breakfast with excellent staff. Some areas require some sprucing up or maintenance. Nothing that could not be fixed with paint or varnish. Some rooms could be a little noisy due to proximity to a busy road.

8

bert martijn

Aug 19, 2025

·

Stayed 1 night

own parking is positive. Nice characterful building and nice surroundings. facilities a little bit outdated.

6

Patricia

May 9, 2025

·

Stayed 3 nights

I needed parking and the hotel has a free parking facility for its clients, a big plus. The staff was friendly and cooperative. The breakfast was as hearty as you wish it to be and service was prompt. The central location of the hotel was ideal. This quaint old-fashioned hotel does not have an elevator but knowing this in advance helps. There were no toiletries -minor inconvenience. The price was reasonable and the room and bedding clean. I had no need for any of its other services. If I had to return to the area, I would be content to stay there again.

8

sinead

Apr 22, 2025

·

Stayed 5 nights

My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift. Staff were friendly and helpful.

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Cleanliness

Most guests find rooms clean with fresh linens and bathrooms generally well kept. A few note lapses such as dirty cups or minor bathroom issues.

Related guest reviews

8

Philip

Aug 7, 2024

·

Stayed 1 night

There’s a handy car park at the rear of the property with video surveillance. Ideal for a biker. The staff are personable and friendly. I was made feel most welcome. The facilities in the room are everything you need. No complaints there. The building, fixtures and fittings are old and shabby. The carpet in the room has burns and stains. In need of replacement. The one no-no is that the cups in the room were dirty, with ring stains from previous beverages. I had to wash a cup before making a cuppa.

10

Fiona

Feb 20, 2025

·

Stayed 1 night

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.

8

Pieter

Dec 23, 2025

·

Stayed 1 night

Clean room and friendly reception,good value for money and good location close to high street

6

James

Nov 20, 2023

·

Stayed 1 night

The staff were friendly and the breakfast was cooked to order and presented quickly. We had booked a twin room and was given a room with three singles. The room was very spacious but very tired and tatty. The corner of the floor in front of the shower had a puddle of slimey water.The mattress protector on the bed i used was a little stained and one of the chairs was wobbly and the vinyl was torn. the Russell hotel is a lovely building and so much potential. A little investment and i would be happy to return.

6

William

Sep 17, 2025

·

Stayed 1 night

Room was clean and breakfast was good. The hotel is looking very tired inside.

10

Alan

Sep 28, 2025

·

Stayed 3 nights

Large room, clean and quiet. Cooked English breakfast was superb with lashings of hot tea. Staff nice and efficient.

8

Leigh

Dec 11, 2025

·

Stayed 3 nights

Staff were great, rooms and decor a bit dated but clean.

10

Adrian

Dec 10, 2025

·

Stayed 2 nights

Friendly, warm, clean and comfortable. What more do you need.

10

Heather

May 22, 2023

·

Stayed 1 night

Great stay. Spacious room for 3 . Clean , lovely big towels and all you need for a comfortable stay. Staff very helpful and lovely English cooked breakfast. Would stay again .

8

sinead

Apr 22, 2025

·

Stayed 5 nights

My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift. Staff were friendly and helpful.

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Rooms

Rooms are usually comfortable and often spacious, but decor is dated and some have dim lighting or small TVs. Noise from the road or neighbouring rooms and heat on upper floors are mentioned occasionally; Wi-Fi and showers are typically reliable.

Related guest reviews

8

Paul

May 21, 2025

·

Stayed 1 night

Great service Clean room comfy bed alright shower nice breakfast just a bit dated but would stay there again

6

Maurice

Aug 21, 2024

·

Stayed 1 night

The room was too small and awkward.

8

William

Jul 19, 2023

·

Stayed 1 night

Friendly welcome and quick check-in. This is essentially a B&B hotel, priced accordingly. Room was clean and had the usual facilities (kettle and tea/coffee making stuff, soap and shower gel, small but adequate TV). Bed was comfortable and I slept all night with no interruptions. My room was top floor (number 51) so a lot of stairs and I half expected problems with shower pressure and wifi range but no - the walk-in shower was plenty powerful enough and was still hot at 5:30pm and 8:30am, and the free wifi in the room was plenty fast enough for streaming (over 50Mb/sec download). The breakfast was generous and cooked to order. Adjacent car park is free to guests (a dozen or so spaces with only one empty when I arrived just after 5pm). Convenient 5 minute walk to the main street at the "top" of the town with plenty of places to eat (including a Wetherspoons in an opera house!) and about 15 mins walk to the "bottom" of the town and the Pantiles area. Some of the common areas in the hotel were rather worn and shabby, but these didn't spoil my stay and there seems to be a programme of renewal. I only used this hotel for one night B&B, so didn't use the bar. Overall, it got the essentials right and I would definitely stay again.

10

Barry

Jul 27, 2023

·

Stayed 3 nights

Everyone was really friendly across the whole time I was there. Rooms were very big

10

Alan

Sep 28, 2025

·

Stayed 3 nights

Large room, clean and quiet. Cooked English breakfast was superb with lashings of hot tea. Staff nice and efficient.

8

Caroline

Jun 8, 2025

·

Stayed 1 night

We had a comfort room in the building next door. Lovely and spacious! Comfortable bed, huge bathroom with a four piece suite, small kitchenette with fridge & microwave and a seating area.

6

Sharon

Nov 28, 2023

·

Stayed 1 night

It was good for a quick night away. Room dated, you can hear the neighbouring rooms. Tiny tv. Loo felt unsafe to sit on. The bed had a plastic feel sheet under the bedsheet which was noisy and strange. Issues, but ok.

8

Leigh

Dec 11, 2025

·

Stayed 3 nights

Staff were great, rooms and decor a bit dated but clean.

10

Jono

Aug 21, 2024

·

Stayed 1 night

Nice big rooms, bit dated but clean will return when working in the area again

6

Gill

Jul 6, 2025

·

Stayed 3 nights

Middle of summer so hot, we had the windows open. The hotel is near main road so noisy. If it's hot, I recommend you ask for rear facing room.

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Service

Staff are frequently praised as friendly, helpful and accommodating, with smooth check-in and assistance when needed. Occasional negatives mention an unhelpful receptionist or slow breakfast service.

Related guest reviews

8

Pieter

Dec 23, 2025

·

Stayed 1 night

Clean room and friendly reception,good value for money and good location close to high street

10

Karen

Oct 3, 2025

·

Stayed 1 night

The Hotel is great, food lovely - rooms large etc - and the staff are amazing! Big shout out to Karen and Jay!

10

Alan

Sep 28, 2025

·

Stayed 3 nights

Large room, clean and quiet. Cooked English breakfast was superb with lashings of hot tea. Staff nice and efficient.

8

Beverley

May 2, 2025

·

Stayed 1 night

The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.

10

Beverley

Nov 30, 2025

·

Stayed 1 night

We had a wonderful time here. The hotel was in a very good location, easy walking distance from the town. We had a lovely twin room, which was very warm. We were greeted by a lovely lady, but all staff were great. The breakfast was delicious. We would go back.

10

Martyn

Nov 11, 2025

·

Stayed 1 night

Yes, comfortable room and friendly and helpful staff.

10

Sean Alexander

Jul 26, 2025

·

Stayed 2 nights

First class staff throughout. Especially helpful with specific difficulties Best breakfast service in a long time and we take plenty of weekend holidays

6

Anne

Nov 18, 2024

·

Stayed 1 night

Unfortunately we were in the main hotel which is very dated. There was no proper blind on the bathroom windows which meant that people could see us when the light was on and it was dark. No privacy. The room was very dimly lit, the curtains were faded and the material was splitting .The bed was not too comfortable , the mattress needs replacing. Thecooked breakfast was tasty and served hot. The carpark was easily accessible Had no problems parking

8

Diane

May 30, 2024

·

Stayed 2 nights

The staff on reception were really welcoming and friendly, carried our suitcases for us and I was right at the top 62 stairs, gave us information about the area too

4

Sharon

Oct 26, 2025

·

Stayed 2 nights

This was a 90’s throwback. The decor hasn’t been touched since sponging paint and patterned borders. It needs SO much work. The guy on reception was clearly unhappy in his job and lacked customer service skills. The breakfast was ok but I had cold tea and no selection of pastries. The room was however very big and the location is ideal. I paid over £200 for 2 nights .. this is a shocking price for s very run down hotel. No lift access either so up 4 flights of stairs with a bad leg . I could go on about it but won’t. Definitely won’t return unless it has a makeover and a new receptionist

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Location

Central, walkable location close to the high street, shops and transport, making it easy to explore. Some street-facing rooms experience traffic noise.

Related guest reviews

10

Fiona

Feb 20, 2025

·

Stayed 1 night

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.

8

Pieter

Dec 23, 2025

·

Stayed 1 night

Clean room and friendly reception,good value for money and good location close to high street

10

Michael

Feb 22, 2025

·

Stayed 2 nights

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.

8

Margaret

Aug 31, 2023

·

Stayed 1 night

The hotel is easily placed to walk to the town centre. The hotel was clean, basic and very friendly.

10

Beverley

Nov 30, 2025

·

Stayed 1 night

We had a wonderful time here. The hotel was in a very good location, easy walking distance from the town. We had a lovely twin room, which was very warm. We were greeted by a lovely lady, but all staff were great. The breakfast was delicious. We would go back.

10

Joanne

Aug 19, 2025

·

Stayed 3 nights

Really friendly. Great location. Great breakfast

8

Alan

Aug 17, 2025

·

Stayed 2 nights

Well situated hotel near the centre of Tunbridge Wells. Easy check-in, comfortable room.Small car park, which fills up early but once you realize it, parking is available on the main road nearby. The full English breakfast was excellent, staff were very friendly. Plenty of pubs and restaurants within 5 minutes walk for something to eat or drink in the evening.

8

S E

Jun 30, 2024

·

Stayed 2 nights

Very friendly staff. Lovely cooked breakfast. Comfortable room. Ideal location for walking around Tunbridge Wells and exploring area by car. Really useful to have car parking.

10

Nicole

May 19, 2024

·

Stayed 1 night

Stayed for one night to attend a party. Good price point, quiet hotel with 24/7 front desk which was really useful as could leave our room key. Dated and old, but things work and it’s in a great location a 5min walk from town. Parking spaces too!

6

Gill

Jul 6, 2025

·

Stayed 3 nights

Middle of summer so hot, we had the windows open. The hotel is near main road so noisy. If it's hot, I recommend you ask for rear facing room.

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Dining

Breakfast is widely praised as tasty, cooked to order and good value. A few reviews mention average items, cold tea, or limited options for specific diets.

Related guest reviews

10

Fiona

Feb 20, 2025

·

Stayed 1 night

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.

10

Alan

Sep 28, 2025

·

Stayed 3 nights

Large room, clean and quiet. Cooked English breakfast was superb with lashings of hot tea. Staff nice and efficient.

10

Beverley

Nov 30, 2025

·

Stayed 1 night

We had a wonderful time here. The hotel was in a very good location, easy walking distance from the town. We had a lovely twin room, which was very warm. We were greeted by a lovely lady, but all staff were great. The breakfast was delicious. We would go back.

10

Christopher

Feb 18, 2025

·

Stayed 2 nights

Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast

10

Sean Alexander

Jul 26, 2025

·

Stayed 2 nights

First class staff throughout. Especially helpful with specific difficulties Best breakfast service in a long time and we take plenty of weekend holidays

10

Joanne

Aug 19, 2025

·

Stayed 3 nights

Really friendly. Great location. Great breakfast

8

Bob

Jul 27, 2025

·

Stayed 3 nights

Breakfast really good

10

Annemarie

Oct 5, 2024

·

Stayed 1 night

Good property for staying in the centre of town. Our room was a very good size and well equipped with a small kitchen. Clean. The breakfast was adequate for my husband but little choice for a gluten free vegan.

10

Alex

Feb 8, 2025

·

Stayed 1 night

Great breakfast. Very comfortable and clean room. Staff were very helpful and friendly. Great value and would highly recommend...5 stars.

4

Sharon

Oct 26, 2025

·

Stayed 2 nights

This was a 90’s throwback. The decor hasn’t been touched since sponging paint and patterned borders. It needs SO much work. The guy on reception was clearly unhappy in his job and lacked customer service skills. The breakfast was ok but I had cold tea and no selection of pastries. The room was however very big and the location is ideal. I paid over £200 for 2 nights .. this is a shocking price for s very run down hotel. No lift access either so up 4 flights of stairs with a bad leg . I could go on about it but won’t. Definitely won’t return unless it has a makeover and a new receptionist

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Russell Hotel

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