Premier Inn London Gatwick Airport A23

Hotel is located a bit of walk away from the north terminal. The paths are quite small to get to the hotel if walking. Located quite far from the south terminal. They agreed to store our luggage over messages prior to our arrival but when we got there they said they only have room in a tiny closet and that we had too much luggage. They ended up storing it but service was not welcoming at all. Check in is strictly at 3pm. Rooms are very basic. No fridge, microwave or drawers. They’ve got a tv but only 2-3 channels work. Shower/washroom was cleaned well and spacious. Bed was also comfortable. We were staying here due to a layover and asked if reception could provide us with 1 pound in exchange for usd and we needed to use a luggage trolley to get to the airport and they said they could not do that. Overall, not very happy with the service. Not welcome and we paid for more than we got. Would not be staying here again. Better off staying at the Hampton Inn or the Premier Inn directly across from the North Terminal. No food spots at a walking distance. Only a gas station close by. Hotel also looks a bit run down and old. Could use some renovations. Small hallways and small elevator.

THE ONLY INCOVINIENCE IS, THE PROPERTY DOES NOT HAVE RESTAURANT FOR LUNCH TIME, ONLY BREAKFAST AND DINNER, AND IS NOT AROUND ANY CLOSE RESTAURANT. EVERYTHING ELSE IS VERY GOOD, I LOVE IT. THANKS

We staid one night great place clean safe great customer service great breakfast , the breakfast was not included with the booking but still was reasonable and was very easy to get to the airport by walking we loved it

The bed was very comfy with nice linens, it was quiet, and the on-site restaurant was surprisingly good. The hotel was dirty, though. There are two Premier Inns very close together, make sure you go to the right one!

Family room was cramped & hot with 2 adults & 2 kids. No fridge in the room was unexpected & meant some food had to be thrown out because room was too hot. A short 10 min walk from Gatwick North terminal so not too bad. Great buffet breakfast!

Comfy bed, excellent staff and a decent sized quiet room and the food was good value - not much more you can ask for

Very helpful and good breakfast! Super close to London Gatwick Airport.

We staid one night great place clean safe great customer service great breakfast , the breakfast was not included with the booking but still was reasonable and was very easy to get to the airport by walking we loved it

The bed was very comfy with nice linens, it was quiet, and the on-site restaurant was surprisingly good. The hotel was dirty, though. There are two Premier Inns very close together, make sure you go to the right one!

One of the worst hotel experiences I’ve ever had. Nothing like the pictures. Room and hotel were absolutely outdated and disgusting with mold everywhere. Left after looking at the room and booked another hotel immediately.

The room wasn’t the cleanest and appeared some spots had been glossed over. Some charging ports didn’t work.

The rooms do not come with Air Conditioning. Not comfortable when humid and hot. Walking to the room carpet rip and looks very dirty.

The ac didn’t work dirty rooms . A one star motel.

Very nice and clean place to saty. Friendly staff and close to Airport .

An old and dated hotel at a price point that far exceeds the conditions of the room.

The room was very musty. It’s a overnight hotel for airport but do expect a little better

The property looks run down and needs a face lift. Thr bathroom floors need an update and the carpets need a good cleaning.

Hotel is located a bit of walk away from the north terminal. The paths are quite small to get to the hotel if walking. Located quite far from the south terminal. They agreed to store our luggage over messages prior to our arrival but when we got there they said they only have room in a tiny closet and that we had too much luggage. They ended up storing it but service was not welcoming at all. Check in is strictly at 3pm. Rooms are very basic. No fridge, microwave or drawers. They’ve got a tv but only 2-3 channels work. Shower/washroom was cleaned well and spacious. Bed was also comfortable. We were staying here due to a layover and asked if reception could provide us with 1 pound in exchange for usd and we needed to use a luggage trolley to get to the airport and they said they could not do that. Overall, not very happy with the service. Not welcome and we paid for more than we got. Would not be staying here again. Better off staying at the Hampton Inn or the Premier Inn directly across from the North Terminal. No food spots at a walking distance. Only a gas station close by. Hotel also looks a bit run down and old. Could use some renovations. Small hallways and small elevator.

Great stay. Big room , pretty nice bathroom.The only complaint I have is about internet speed, it was unusable slow.

The bed was very comfy with nice linens, it was quiet, and the on-site restaurant was surprisingly good. The hotel was dirty, though. There are two Premier Inns very close together, make sure you go to the right one!

Family room was cramped & hot with 2 adults & 2 kids. No fridge in the room was unexpected & meant some food had to be thrown out because room was too hot. A short 10 min walk from Gatwick North terminal so not too bad. Great buffet breakfast!

The rooms do not come with Air Conditioning. Not comfortable when humid and hot. Walking to the room carpet rip and looks very dirty.

Comfy bed, excellent staff and a decent sized quiet room and the food was good value - not much more you can ask for

The ac didn’t work dirty rooms . A one star motel.

Dated but clean and ~7 minute walk to Gatwick Airport so perfect enough for an overnight stay

An old and dated hotel at a price point that far exceeds the conditions of the room.

Wonderfully quiet despite proximity of airport

Hotel is located a bit of walk away from the north terminal. The paths are quite small to get to the hotel if walking. Located quite far from the south terminal. They agreed to store our luggage over messages prior to our arrival but when we got there they said they only have room in a tiny closet and that we had too much luggage. They ended up storing it but service was not welcoming at all. Check in is strictly at 3pm. Rooms are very basic. No fridge, microwave or drawers. They’ve got a tv but only 2-3 channels work. Shower/washroom was cleaned well and spacious. Bed was also comfortable. We were staying here due to a layover and asked if reception could provide us with 1 pound in exchange for usd and we needed to use a luggage trolley to get to the airport and they said they could not do that. Overall, not very happy with the service. Not welcome and we paid for more than we got. Would not be staying here again. Better off staying at the Hampton Inn or the Premier Inn directly across from the North Terminal. No food spots at a walking distance. Only a gas station close by. Hotel also looks a bit run down and old. Could use some renovations. Small hallways and small elevator.

The location is unclear, mixed up with the other one at airport. The staff there is very irresponsible and give wrong direction for guests

Check-in was a nightmare!!! We walked to the hotel from the airport after our flight landed after midnight. The hotel didn't have our reservation and when I provided it to them they said they couldn't check us in until the afternoon. My next flight left at noon so that wasn't an option. Thing is, I wasn't able to book a check-in for midnight of the night we arrived from our long flight so unbeknownst to me I booked for the date that it allowed me to which evidently meant the FOLLOWING day. In order to stay there we had to pay for another night which was significantly higher than what I originally booked, as well as risk my original booking being charged. They weren't able to refund me or change the booking until the manager arrived in the morning but assured me I'd receive my money if we rebooked directly through them. So we did. I ended up getting charged for the original booking as well as the new booking we had to do in order to stay. I'm now battling with Hotels.com and the hotel itself to get my money back well after the fact and every agent is telling me I won't get it back now. We could have stayed in a much nicer hotel right at the airport for less than we paid for this budget hotel. I'm pretty upset. A person should be allowed to book a room for the day-of!! There should also be a way to contact hotels.com when issues arise; the virtual agent isn't enough.

friendly staff that makes the difference. Hotel close to airport north terminal.

We staid one night great place clean safe great customer service great breakfast , the breakfast was not included with the booking but still was reasonable and was very easy to get to the airport by walking we loved it

Comfy bed, excellent staff and a decent sized quiet room and the food was good value - not much more you can ask for

Very nice and clean place to saty. Friendly staff and close to Airport .

Very helpful and good breakfast! Super close to London Gatwick Airport.

Hotel is located a bit of walk away from the north terminal. The paths are quite small to get to the hotel if walking. Located quite far from the south terminal. They agreed to store our luggage over messages prior to our arrival but when we got there they said they only have room in a tiny closet and that we had too much luggage. They ended up storing it but service was not welcoming at all. Check in is strictly at 3pm. Rooms are very basic. No fridge, microwave or drawers. They’ve got a tv but only 2-3 channels work. Shower/washroom was cleaned well and spacious. Bed was also comfortable. We were staying here due to a layover and asked if reception could provide us with 1 pound in exchange for usd and we needed to use a luggage trolley to get to the airport and they said they could not do that. Overall, not very happy with the service. Not welcome and we paid for more than we got. Would not be staying here again. Better off staying at the Hampton Inn or the Premier Inn directly across from the North Terminal. No food spots at a walking distance. Only a gas station close by. Hotel also looks a bit run down and old. Could use some renovations. Small hallways and small elevator.

The location is unclear, mixed up with the other one at airport. The staff there is very irresponsible and give wrong direction for guests

friendly staff that makes the difference. Hotel close to airport north terminal.

We staid one night great place clean safe great customer service great breakfast , the breakfast was not included with the booking but still was reasonable and was very easy to get to the airport by walking we loved it

The bed was very comfy with nice linens, it was quiet, and the on-site restaurant was surprisingly good. The hotel was dirty, though. There are two Premier Inns very close together, make sure you go to the right one!

Family room was cramped & hot with 2 adults & 2 kids. No fridge in the room was unexpected & meant some food had to be thrown out because room was too hot. A short 10 min walk from Gatwick North terminal so not too bad. Great buffet breakfast!

Very nice and clean place to saty. Friendly staff and close to Airport .

Dated but clean and ~7 minute walk to Gatwick Airport so perfect enough for an overnight stay

Very helpful and good breakfast! Super close to London Gatwick Airport.

its so close to airport, no need to take uber or taxi, 400meters to walk airport

Hotel is located a bit of walk away from the north terminal. The paths are quite small to get to the hotel if walking. Located quite far from the south terminal. They agreed to store our luggage over messages prior to our arrival but when we got there they said they only have room in a tiny closet and that we had too much luggage. They ended up storing it but service was not welcoming at all. Check in is strictly at 3pm. Rooms are very basic. No fridge, microwave or drawers. They’ve got a tv but only 2-3 channels work. Shower/washroom was cleaned well and spacious. Bed was also comfortable. We were staying here due to a layover and asked if reception could provide us with 1 pound in exchange for usd and we needed to use a luggage trolley to get to the airport and they said they could not do that. Overall, not very happy with the service. Not welcome and we paid for more than we got. Would not be staying here again. Better off staying at the Hampton Inn or the Premier Inn directly across from the North Terminal. No food spots at a walking distance. Only a gas station close by. Hotel also looks a bit run down and old. Could use some renovations. Small hallways and small elevator.

THE ONLY INCOVINIENCE IS, THE PROPERTY DOES NOT HAVE RESTAURANT FOR LUNCH TIME, ONLY BREAKFAST AND DINNER, AND IS NOT AROUND ANY CLOSE RESTAURANT. EVERYTHING ELSE IS VERY GOOD, I LOVE IT. THANKS

We staid one night great place clean safe great customer service great breakfast , the breakfast was not included with the booking but still was reasonable and was very easy to get to the airport by walking we loved it

The bed was very comfy with nice linens, it was quiet, and the on-site restaurant was surprisingly good. The hotel was dirty, though. There are two Premier Inns very close together, make sure you go to the right one!

Family room was cramped & hot with 2 adults & 2 kids. No fridge in the room was unexpected & meant some food had to be thrown out because room was too hot. A short 10 min walk from Gatwick North terminal so not too bad. Great buffet breakfast!

Comfy bed, excellent staff and a decent sized quiet room and the food was good value - not much more you can ask for

Very helpful and good breakfast! Super close to London Gatwick Airport.