The Raphael Vienna Hotel, a member of Radisson Individuals Boutique
$113
/ night
Avg. for October
Prices for The Raphael Vienna Hotel, a member of Radisson Individuals Boutique
Select dates to see prices and availability
$113
/ night
Avg. for October
Monthly average prices
Nightly prices at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique average $87 in February, the cheapest month, and $185 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $92 |
| February | $87 |
| March | $97 |
| April | $112 |
| May | $154 |
| June | $152 |
| July | $184 |
| August | $96 |
| September | $114 |
| October | $113 |
| November | $125 |
| December | $185 |
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Oct · $113
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Most expensive: December (~$185)
Cheapest: February (~$87)
About this property
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
Amenities
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
With a stay at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique, you'll be centrally located in Vienna, within a 10-minute drive of Vienna Christmas Market and Rathausplatz. This hotel is 3.9 mi (6.3 km) from St. Stephen's Cathedral and 2.1 mi (3.3 km) from Schönbrunn Palace.
What's nearby
Raimund Theater(0.1 miles)
Mariahilfer Street(0.3 miles)
Central Library(0.7 miles)
Haus des Meeres(0.9 miles)
Wiener Stadthalle(0.9 miles)
Lugner City(0.9 miles)
Vienna Technical Museum(1.1 miles)
Naschmarkt(1.2 miles)
Schönbrunn Palace Park(1.3 miles)
MuseumsQuartier(1.4 miles)
Leopold Museum(1.5 miles)
Museum of Art History(1.5 miles)
Karlsplatz(1.6 miles)
Maria Theresa Square(1.6 miles)
Schönbrunn Palace(1.6 miles)
The nearest major airport is Vienna International Airport (VIE)(14.1 miles)
Parking
Free Wi-Fi
Sauna
Non-Smoking Rooms
Tour Desk
Luggage Storage
Location
Wallgasse 23, Vienna, Austria
Raimund Theater (0.1 miles)
Mariahilfer Street (0.3 miles)
Central Library (0.7 miles)
Haus des Meeres (0.9 miles)
Wiener Stadthalle (0.9 miles)
Lugner City (0.9 miles)
Room options
2
Standard Room
Room details
1 King Bed
2 Twin Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
2
Standard Room, City View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
1
Superior Room, City View
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
1
Junior Suite, Terrace, City View
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
9
Superior Room
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
1
Junior Suite, Terrace
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of The Raphael Vienna Hotel, a member of Radisson Individuals Boutique
8.1
Very good
Based on 3,341 verified reviews
Who stays here?
Business
17%
Couple
45%
Family
14%
Group
12%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Hotel Raphael Wien, travelers frequently highlight the convenient location near public transport, with some noting proximity to the Raimund Theater, plus generally friendly, helpful staff, though a few guests reported unprofessional encounters.
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What guests think
At Mercure Hotel Raphael Wien, travelers frequently highlight the convenient location near public transport, with some noting proximity to the Raimund Theater, plus generally friendly, helpful staff, though a few guests reported unprofessional encounters.
Rooms are comfortable but dated, with recurring noise issues and several comments about aging or awkward bathrooms, plus occasional complaints about pillows or split mattresses. Breakfast is generally good and plentiful, while cleanliness is mixed and facilities like the garage and elevators can be tight, with limited communal lounge or bar options. Overall, expect a practical, well-connected base if you do not mind older rooms and some variability in upkeep and amenities.
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AI-generated summary based on recent guest reviews
Facilities
A garage is available but spaces and access are very tight, and some guests parked on nearby streets or elsewhere. Common areas and on-site bar options seem limited, and in-room beverages are generally not provided.
Related guest reviews
6
Piotr
Aug 22, 2025
·
Stayed 4 nights
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
8
Tamas
Oct 31, 2024
·
Stayed 1 night
The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
4
nanci
May 28, 2024
·
Stayed 4 nights
Não tem estacionamento no local. Precisa ir em outro hotel para estacionar
Não tem estacionamento no local. Precisa ir em outro hotel para estacionar
10
Gilles
Mar 27, 2025
·
Stayed 1 night
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
8
PEDRO DANTE
Dec 27, 2025
·
Stayed 2 nights
Las camas no son muy buenas. Pero el sauna es una maravilla.
Las camas no son muy buenas. Pero el sauna es una maravilla.
10
Andreas
Dec 29, 2024
·
Stayed 1 night
Nice small hotel in a very good and quiet central location.
Nice small hotel in a very good and quiet central location.
8
Maureen
Oct 9, 2024
·
Stayed 2 nights
Good location terrible breakfast small elevators no restaurant or bar
Good location terrible breakfast small elevators no restaurant or bar
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
10
Ekaterini
Mar 6, 2023
·
Stayed 2 nights
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
6
HERVE
Aug 14, 2025
·
Stayed 4 nights
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests reported bathroom mold, worn fixtures, or housekeeping misses (e.g., hair left, missing towel replacements), while others found rooms clean.
Related guest reviews
10
Angelina
Mar 31, 2024
·
Stayed 2 nights
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
8
Remedios
May 12, 2025
·
Stayed 6 nights
My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
6
Piotr
Aug 22, 2025
·
Stayed 4 nights
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
2
Constantinos
Nov 30, 2024
·
Stayed 3 nights
Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
2
Ömer
May 29, 2022
·
Stayed 2 nights
Das dieses Hotel mit 4-Sternen wirbt und sich auf der Expedia Seite so gut wirbt ist für mich unverständlich. Ich bin bisher schon echt oft herumgekommen aber dieses Hotel war mit Abstand das schlechteste was die Sauberkeit, den Service und die Ausstattung angeht.
Das dieses Hotel mit 4-Sternen wirbt und sich auf der Expedia Seite so gut wirbt ist für mich unverständlich. Ich bin bisher schon echt oft herumgekommen aber dieses Hotel war mit Abstand das schlechteste was die Sauberkeit, den Service und die Ausstattung angeht.
6
Michael
Jun 23, 2025
·
Stayed 4 nights
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
8
Thomas
Jun 30, 2025
·
Stayed 1 night
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
10
Ekaterini
Mar 6, 2023
·
Stayed 2 nights
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
6
HERVE
Aug 14, 2025
·
Stayed 4 nights
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with some noted as spacious, but decor—especially bathrooms—feels dated and some fittings are awkward (e.g., high tub). Noise is a recurring issue from thin walls or banging doors, and bedding quality divided opinions.
Related guest reviews
8
Adem
Dec 6, 2024
·
Stayed 2 nights
Alles wunderbar nur das Doppelbett war nicht angenehm mit zwei Matratzen wenn man zu zweit ist.
Alles wunderbar nur das Doppelbett war nicht angenehm mit zwei Matratzen wenn man zu zweit ist.
10
Angelina
Mar 31, 2024
·
Stayed 2 nights
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
8
Remedios
May 12, 2025
·
Stayed 6 nights
My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
8
Thomas
Jun 30, 2025
·
Stayed 1 night
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
10
Reinhard
Dec 13, 2025
·
Stayed 1 night
Zimmer war sehr Cozy und das Personal sehr zuvorkommend
Zimmer war sehr Cozy und das Personal sehr zuvorkommend
6
Joshua
Apr 8, 2025
·
Stayed 3 nights
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
4
Damien
Jun 7, 2024
·
Stayed 2 nights
Experience correcta a nivel general pero pesima en cuanto al descanso por la noche. Se escucha cualquier ruido del hotel (puertas de asensor, pasos de otros inquilinos...). Pero lo peor es sin duda que llovío en una de las dos noches que estuve allí. El ruido de las gotas sobre las ventanas de aluminio fue una molestia constante, cosa que no me había pasado en ningún hotel, y mucho menos en un Mercure. Deberían de mejorar la insonorización de las habitaciones.
Experience correcta a nivel general pero pesima en cuanto al descanso por la noche. Se escucha cualquier ruido del hotel (puertas de asensor, pasos de otros inquilinos...). Pero lo peor es sin duda que llovío en una de las dos noches que estuve allí. El ruido de las gotas sobre las ventanas de aluminio fue una molestia constante, cosa que no me había pasado en ningún hotel, y mucho menos en un Mercure. Deberían de mejorar la insonorización de las habitaciones.
10
Ekaterini
Mar 6, 2023
·
Stayed 2 nights
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
6
Jovana
Nov 17, 2025
·
Stayed 2 nights
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
6
HERVE
Aug 14, 2025
·
Stayed 4 nights
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
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AI-generated summary based on recent guest reviews
Service
Service is often friendly and helpful, with quick issue resolution and smooth check-in noted, but a few guests experienced rude or unprofessional interactions.
Related guest reviews
10
Tsz Yuk
Mar 18, 2025
·
Stayed 4 nights
Excellent hotel. Good location and very nice staff.
Excellent hotel. Good location and very nice staff.
10
Eliana
Jun 22, 2025
·
Stayed 4 nights
A nossa viagem começou na Croácia e terminou em Viena. Chegamos cedo ao hotel e, para a nossa surpresa, nossos quartos já estavam disponíveis, além disso fomos alocados em Chambre privilege. Experiência incrível.
A nossa viagem começou na Croácia e terminou em Viena. Chegamos cedo ao hotel e, para a nossa surpresa, nossos quartos já estavam disponíveis, além disso fomos alocados em Chambre privilege. Experiência incrível.
6
Piotr
Aug 22, 2025
·
Stayed 4 nights
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
10
Gilles
Mar 27, 2025
·
Stayed 1 night
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
2
Constantinos
Nov 30, 2024
·
Stayed 3 nights
Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
10
Reinhard
Dec 13, 2025
·
Stayed 1 night
Zimmer war sehr Cozy und das Personal sehr zuvorkommend
Zimmer war sehr Cozy und das Personal sehr zuvorkommend
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
6
Joshua
Apr 8, 2025
·
Stayed 3 nights
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
6
Jovana
Nov 17, 2025
·
Stayed 2 nights
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
6
HERVE
Aug 14, 2025
·
Stayed 4 nights
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
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AI-generated summary based on recent guest reviews
Location
Location is widely praised for being convenient and close to public transport and the Raimund Theater, though a few guests found the area less central or appealing.
Related guest reviews
10
Gilles
Mar 27, 2025
·
Stayed 1 night
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
10
Andreas
Dec 29, 2024
·
Stayed 1 night
Nice small hotel in a very good and quiet central location.
Nice small hotel in a very good and quiet central location.
6
Michael
Jun 23, 2025
·
Stayed 4 nights
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
6
Joshua
Apr 8, 2025
·
Stayed 3 nights
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
6
Thomas Steen
Dec 6, 2024
·
Stayed 4 nights
I bund og grund et billigt og godt ophold. Et råt kvarter trækker ned
I bund og grund et billigt og godt ophold. Et råt kvarter trækker ned
10
Thomas
Apr 21, 2025
·
Stayed 4 nights
Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
10
Samia
Dec 5, 2025
·
Stayed 2 nights
Location was perfect
Location was perfect
6
Jovana
Nov 17, 2025
·
Stayed 2 nights
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
8
Margarete
Aug 3, 2024
·
Stayed 7 nights
Convenience Location
Convenience Location
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly described as good and plentiful, but some guests found items cold or repetitive and service slow to replenish at times.
Related guest reviews
10
Martin
Mar 30, 2025
·
Stayed 1 night
Top Preis Leistung, Frühstück super, gerne wieder
Top Preis Leistung, Frühstück super, gerne wieder
10
Angelina
Mar 31, 2024
·
Stayed 2 nights
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
Sehr schöner Aufenthalt. Die Zimmer sind hellhörig aber ansonsten geschmackvoll eingerichtet und sauber. Frühstück war sehr gut.
6
Piotr
Aug 22, 2025
·
Stayed 4 nights
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
10
Gilles
Mar 27, 2025
·
Stayed 1 night
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
8
Maureen
Oct 9, 2024
·
Stayed 2 nights
Good location terrible breakfast small elevators no restaurant or bar
Good location terrible breakfast small elevators no restaurant or bar
6
Michael
Jun 23, 2025
·
Stayed 4 nights
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
8
Thomas
Jun 30, 2025
·
Stayed 1 night
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
10
Thomas
Apr 21, 2025
·
Stayed 4 nights
Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
6
HERVE
Aug 14, 2025
·
Stayed 4 nights
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
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AI-generated summary based on recent guest reviews
10
Satinder Pal
Jun 6, 2026
·
Stayed 3 nights
All good
All good
8
Ellie
Apr 1, 2026
·
Stayed 4 nights
Very friendly staff, clean and spacious room very good value for money
Very friendly staff, clean and spacious room very good value for money
10
CEMAL
Feb 23, 2026
·
Stayed 4 nights
Very good value for money. Conviniet location for Milan.
Very good value for money. Conviniet location for Milan.
4
Tolga
Jan 4, 2026
·
Stayed 5 nights
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
10
Samia
Dec 5, 2025
·
Stayed 2 nights
Location was perfect
Location was perfect
FAQs about The Raphael Vienna Hotel, a member of Radisson Individuals Boutique
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 22 per day. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 20 per person.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of EUR 45 per vehicle (one way) and is available 24 hours.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Vienna, just a 2-minute drive from Wiener Stadthalle and 5 minutes from Schönbrunn Palace. It is approximately 3 miles from the Vienna State Opera and 2.3 miles from the Vienna Christmas Market.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel, and kids can stay for free up to a certain age, although the specific age limit is not provided.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of EUR 35 per stay, and advance request or confirmation is required. Specific information about cribs is not provided.
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Instant AI responses are based on hotel information
Considering this hotel for your Vienna trip?
When is the best time to visit Mercure Hotel Raphael Wien in Vienna to avoid crowds?
The quietest stretch at Mercure Hotel Raphael Wien in Vienna is July, when demand drops to its lowest point; March is the busiest month. Visit in early autumn or late spring for steadier hotel traffic and easier availability than peak-season March.
What is the cheapest month to stay at Mercure Hotel Raphael Wien in Vienna?
February is the cheapest month to stay at Mercure Hotel Raphael Wien in Vienna, averaging $99 a night; December is the priciest at $209. February offers the lowest rates even though July is the quietest month for crowds.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-25: 84.21201259346009USD
- 2026-10-26: 98.90665929336548USD
- 2026-10-27: 118.03088336471558USD
- 2026-10-28: 108.997538152771USD
- 2026-10-29: 108.997538152771USD
- 2026-10-30: 86.1140739365387USD
- 2026-10-31: 98.90665929336548USD
- 2026-11-01: 84.71509924438476USD
- 2026-11-02: 88.81578043395996USD
- 2026-11-03: 93.86121986366273USD
- 2026-11-04: 92.85012616882324USD
- 2026-11-05: 94.872305001297USD
- 2026-11-06: 106.97535932029724USD
- 2026-11-07: 122.11168616661072USD
- 2026-11-08: 97.895565598526USD
- 2026-11-09: 112.02079875USD
- 2026-11-10: 134.2347557885742USD
- 2026-11-11: 120.08949877693176USD
- 2026-11-12: 107.98645301513672USD
- 2026-11-13: 100.918826195755USD
- 2026-11-14: 172.22571762680053USD
- 2026-11-15: 79.73598671218872USD
- 2026-11-16: 107.98645301513672USD
- 2026-11-17: 116.05515304206848USD
- 2026-11-18: 101.92991989059448USD
- 2026-11-19: 105.96427418266296USD
- 2026-11-20: NO DATA
- 2026-11-21: 199.76703122039794USD
- 2026-11-22: 91.83904103118897USD
- 2026-11-23: 107.98645301513672USD
- 2026-11-24: 120.08949877693176USD
- 2026-11-25: 118.07733187454224USD
- 2026-11-26: 152.3943432321167USD
- 2026-11-27: NO DATA
- 2026-11-28: 299.6030885705566USD
- 2026-11-29: NO DATA
- 2026-11-30: 126.146031901474USD
- 2026-12-01: 147.34889524520875USD
- 2026-12-02: 183.68809399246217USD
- 2026-12-03: 185.70025233764648USD
- 2026-12-04: NO DATA
- 2026-12-05: 379.489220005188USD
- 2026-12-06: NO DATA
- 2026-12-07: 189.744610002594USD
- 2026-12-08: 189.744610002594USD
- 2026-12-09: 192.767870599823USD
- 2026-12-10: 176.62045861587524USD
- 2026-12-11: NO DATA
- 2026-12-12: 307.8219418771362USD
- 2026-12-13: NO DATA
- 2026-12-14: 165.50848268875123USD
- 2026-12-15: 148.35998038284302USD
- 2026-12-16: 207.90419744613646USD
- 2026-12-17: 188.1769300099182USD
- 2026-12-18: 197.39978308822631USD
- 2026-12-19: NO DATA
- 2026-12-20: 203.05378528015137USD
- 2026-12-21: 177.05172464355468USD
- 2026-12-22: 208.4835373526001USD
- 2026-12-23: 185.7010567149353USD
- 2026-12-24: 244.52218993881226USD
- 2026-12-25: 191.549016519928USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 20 per person
- Airport shuttle fee: EUR 45 per vehicle (one way)
- Covered self parking fee: EUR 22 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 35.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Free Wi-Fi
Sauna
Non-Smoking Rooms
Tour Desk
Luggage Storage
Services
Tour Desk
Luggage Storage
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking Onsite
Activities
Outdoor Furniture
Fitness Center (nearby)
General
Non-Smoking Rooms
Sauna
Internet
Free Wi-Fi