Is parking available at the hotel?

Self parking is available for EUR 43 per day, and valet parking services are also offered. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy it in their rooms. Specific serving hours are not provided, but it is noted that breakfast is well-received by guests.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 10.25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 11:00. Early check-in and late check-out are available for a fee of EUR 260, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for EUR 48 per vehicle (one-way, maximum occupancy 3). Guests must arrange the transfer by contacting the hotel 72 hours prior to arrival.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Vienna, just steps from Jüdisches Museum and Plague Column, and approximately 0.2 miles from attractions like St. Stephen's Cathedral and Hofburg Imperial Palace. The preferred airport is Vienna International Airport, located about 20.4 km away.

What are the policies for guests staying with children?

Children are allowed to stay at the hotel. Specific details regarding age limits for free stays are not provided.

What are the policies regarding extra beds and cribs?

Extra beds are available for a fee of EUR 70 per night. Advance request or confirmation is required for extra beds.

Graben Hotel in Vienna - Comfort and Convenience

Average nightly price at Graben Hotel by month, last 12 months (USD)
Month	Average price
January	$182
February	$181
March	$230
April	$299
May	$332
June	$267
July	$185
August	$181
September	$281
October	$257
November	$264
December	$386

What guests think

At Graben Hotel, travelers consistently praise the unbeatable central location near Stephansplatz and public transport, the generally friendly, helpful staff, and clean rooms, with many also appreciating the tasty breakfast and the convenient on-site Italian restaurant.

Rooms are often small and traditional, with some dated fittings, hard mattresses or street noise if windows are open, and recurring complaints about weak or ineffective air conditioning in hot weather. Practical drawbacks include off-site parking a walk away with extra fees and a single elevator that can be slow or occasionally out of service. Expect a classic, centrally located base that favors location and character over spacious, modern rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests use garages a walk away and pay additional fees. The building has one elevator that can be slow or occasionally out of order.

Related guest reviews

10

Douglas

Sep 8, 2023

·

Stayed 1 night

Parking is a difficult process. Vienna is very congested in this area. Great for walking though. Overnight parking is 15 mins walk away from hotel. Expect to pay 30-49 euros for overnight parking

8

Luis E

Sep 18, 2024

·

Stayed 3 nights

Excellent location. Excellent staff. Room small with limited space for luggage. Parking far away. The 4 stars probably too much, but I would come back due to the other advantages.

2

IEVGEN

Oct 6, 2025

·

Stayed 2 nights

In 3.5 weeks of traveling through 8 European countries, this was our WORST experience! The staff smokes right behind the counter, despite the "Smoking-Free Floor" signs in the hotel. Air conditioning? No! Just an internal fan unit, not connected to a real air conditioner. As a result, two people in a tiny room suffocate at night. An open window is also not an option because the street is crowded and noisy 24/7. The room is tiny, the shower is tiny, everything about the interior is cheap and sloppy. The nearest parking they recommend is 2 km away. Unloading and loading luggage is a hassle. I would give this place only one star only because it is located in the very center of Vienna. But I would never go back to this hotel anymore.

10

Peter

Jan 26, 2024

·

Stayed 4 nights

Lage absolut zentral! Zimmer und Bad vollkommen in Ordnung. Bei Anreise mit dem PKW fallen dadurch hohe Parkgebühren an. 35 Euro/Tag mit Hotelbonus - 39,90 Euro/Tag ohne Hotelbonus, dafür näher am Hotel.

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6

Rita

Aug 13, 2025

·

Stayed 1 night

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.

8

Steve

Apr 30, 2023

·

Stayed 2 nights

The room was fine. Location was great. Slow check out because of the single elevator. I’d stay for the location. Bed was iffy. Room was quiet.

6

SUNNY

Mar 25, 2023

·

Stayed 1 night

도심한가운데 있어 명소로 접근하기는 쉽지만 객실은 좁고 주차장이 호텔에서 좀 멀어요. 불편하더라도오래된 전통경험하고 싶으시면 여기 이용하세요

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10

Bo

Sep 12, 2024

·

Stayed 2 nights

Old-style somewhat worn hotel with perfect location 2 minutes walk from Stefansplatz and the Dome. We had a room towards the street but the room was surprisingly quiet with double isolation windows. OK breakfast. Dog-friendly, we could take our dog to the breakfast restaurant. The hotel is on a pedestrian street but you can drive to twenty meters from the hotel entrance to leave your bags. As a hotel guest you have a discount when parking in the garage under the Marriot hotel, ten minutes walk away.

6

Marie

Jul 11, 2024

·

Stayed 2 nights

Chambre mansardée au 7ème étage, confortable et propre mais loin des 18m2 annoncés. Nous avions choisi cet hôtel car ils parlaient français et pouvaient conseiller pour les visites touristiques. À notre arrivée, personne ne parlait français. Il n’est pas indiqué que le parking n’est pas sur place mais à 8 mn à pied, donc il faut marcher, chargés et sous 32 degrés pour aller jusqu’à l’hôtel, idem lors du départ. Je comprends pourquoi la valise à roulettes est indispensable !! Par contre, hôtel très bien placé pour les visites.

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8

Jake

Aug 14, 2023

·

Stayed 1 night

The only complaint is it says on site parking and that is NOT the case. It is in the very center of the Inner Stade. You have to park on your own, which we found out after navigating insane driving conditions, and walk. On site parking was the main reason we picked this hotel so we didn't have to drive in the insane traffic.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally rated highly in rooms and common areas, though a few guests noted dust or isolated housekeeping misses.

Related guest reviews

10

Veronica

Dec 27, 2025

·

Stayed 5 nights

Yes, clean and quite. Excellent staff. Love the location.

8

Bonn-Tien

Jun 21, 2023

·

Stayed 2 nights

Excellent location! Super clean and spacious room!

8

Bartolo

Aug 28, 2024

·

Stayed 3 nights

Hotel consigliato per la posizione assolutamente imbattibile, se si desidera visitare il centro di Vienna a piedi, o se si ha intenzione di prendere i mezzi pubblici (la linea U1 è praticamente a due passi). Va segnalato che la struttura è datata. La camera che ci è stata assegnata era molto piccola e, onestamente, trattandosi di un 4 stelle andrebbe rivista un po’ anche la pulizia (polvere dovunque e non poca!). Da segnalare, in positivo, la presenza di aria condizionata regolabile, particolarmente utile visto l’inaspettato caldo che abbiamo trovato. La colazione viene servita nell’attiguo ristorante, con una buona varietà di prodotti. Personale sempre disponibile. Da ultimo va segnalato che l’hotel dispone di un servizio taxi da e per l’aeroporto a prezzo fisso conveniente rispetto alla tariffa ordinaria. Puntualissimi.

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10

Bettina

Nov 29, 2025

·

Stayed 1 night

Perfekte Lage! Tolles Frühstück. Ein bisschen in die Jahre gekommen, aber absolut sauber und mit sehr viel Charme - ich komme wieder.

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10

Mari

Oct 28, 2025

·

Stayed 3 nights

ホテルのロビーや部屋がきれいだった。ロケーションも最高だった。

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8

Eiman

Sep 6, 2025

·

Stayed 2 nights

Nice clean hotel in a great location

10

LARREL

Oct 10, 2024

·

Stayed 1 night

Built in the 1900's it is one of the oldest building. Very clean, excellent staff. Walking distance to all the tourist attractions. Heart of the Vienna!

6

rudi

Nov 11, 2024

·

Stayed 1 night

Posizione ottima. Pulizia scarsa.

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8

Dorothy

Apr 24, 2023

·

Stayed 4 nights

Very clean hotel in a perfect spot. Only a half block from Stenphensplatz where all the high end shops can be found. Lots of places to eat including outdoor cafes. Hotel room was very clean, small by US standards but not by European standards. Ditto for the bathroom. Biggest drawback was the wifi. It was terrible in the room could rarely use the internet in the room. Better in the lobby, however the lobby is small.

8

Annika

May 26, 2025

·

Stayed 2 nights

Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.

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Rooms

Rooms are typically small and traditional with some dated fixtures; several guests reported weak air conditioning and occasional street noise if windows are open. Wi‑Fi can be slow, and mattress comfort is mixed.

Related guest reviews

8

Lisbeth

Oct 7, 2023

·

Stayed 2 nights

I liked this hotel. The room was minuscule but immaculate and employees were nice and helpful. You could open the casement windows, which are soundproof, but if you do and you are located by the air shaft, the noise is overwhelming.

8

sheanna

Oct 13, 2025

·

Stayed 3 nights

Super breakfast and excellent situation right next to Stephensplatz. Only downside was air conditioning was very poor and it was very hot and stuffy.

6

Tomasz

Aug 23, 2024

·

Stayed 1 night

Hotel outdated.tiny rooms.great location

10

Mary

Sep 27, 2025

·

Stayed 3 nights

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.

6

Rita

Aug 13, 2025

·

Stayed 1 night

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.

8

Gary

Sep 13, 2024

·

Stayed 2 nights

A/C did not cool off room at all. Terribly hot all the time. We had to open windows and it was very noisy

6

may

Sep 16, 2025

·

Stayed 2 nights

Room is small and breakfast is limites

8

Robin

Dec 11, 2024

·

Stayed 3 nights

Rooms are very small. But the location çs worth suffering that for.

6

pau

Oct 13, 2025

·

Stayed 3 nights

Rooms were much smaller than hotels.com made them out to be. a little out dated as well. we had trouble with unlocking the door of one room but that was resolved during our stay. staff was attentive and helpful. just wish the rooms were larger, as advertised

10

Patrik

Jul 22, 2022

·

Stayed 4 nights

Läget toppen, närhet/gångavstånd till det mesta. Ok frukost, finns ett mysigt café på samma gata om man inte bokat/vill äta på hotellet. Sängarna är under all kritik, ingen bäddmadrass, man ligger direkt på resårmadrassen.

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Service

Staff are frequently described as friendly, helpful and professional, with thoughtful touches like early check-in or takeaway breakfast. A few reviews mention impersonal interactions or rigid policies.

Related guest reviews

10

Veronica

Dec 27, 2025

·

Stayed 5 nights

Yes, clean and quite. Excellent staff. Love the location.

8

Melba

Dec 27, 2023

·

Stayed 2 nights

The best feature of the hotel is its location. A few steps from the Graben pedestrian area, it’s hard to beat. The only unpleasant thing was that both times we checked in they required up front payment. This is the first time it has happened to us. One arrives and wishes to quickly get to your room and relax but we had to settle the bill before entering our room. Otherwise the service was quite good and they were very accommodating. The room is small though and it’s difficult to open more than one suitcase.

10

James

Jun 9, 2025

·

Stayed 5 nights

We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.

10

Paula

Sep 14, 2025

·

Stayed 2 nights

Excellent location. Friendly and helpful staff.

8

Ricardo

Jun 21, 2024

·

Stayed 4 nights

Great location very close to key attractions. We liked the breakfast and the dining room staff were super nice. We had a late flight and the check-in receptionist was kind of rude but day time staff were very helpful.

8

Elizabeth

Sep 20, 2025

·

Stayed 9 nights

Lovely staff at the hotel who were very helpful. Very close to metro and public transport. Many places of interest within a very short walk. Will definitely stay here again.

10

simona

Nov 18, 2024

·

Stayed 6 nights

While the hotel is located right in a heart of everything, it feels very private and quiet. I was travelling by myself and chose the smallest room. But it was big enough and very comfortable with everything that I needed. My stay included breakfast which was excellent! Huge variety and delicious. The staff was beyound friendly. They even packed me a breakfast "to go" on a day of departure since I was leaving very early. If I travel to Vienna again, this will be my stay again.

10

Constance Myra

Nov 30, 2025

·

Stayed 4 nights

Staff were very helpful especially Amin on the night staff who helped us obtain our on-line boarding passes.

10

Joseph

Mar 9, 2025

·

Stayed 2 nights

Enjoyed my stay here. Great location with all the restaurants less than five minutes away. There is a supermarket around the block [5min walk]. Already planning to stay here when I visit Wien again. Thanks for your help, Suli!

10

Nancy

Jun 18, 2024

·

Stayed 5 nights

While the hotel is small, it feels comfortable and homey and the staff is excellent, friendly and seem to work as a team.

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Location

Exceptionally central—steps from Stephansplatz, metro, shops, and major sights—making the city easy to explore on foot. Some street activity can be audible if windows are open.

Related guest reviews

10

ALENA

Dec 10, 2024

·

Stayed 3 nights

Travelling to Vienna we always stay in this hotel, close to the metro, just in the city center, all the most important places in the walking distance

10

Andrew

Mar 26, 2025

·

Stayed 4 nights

Location location location!!!!

10

John

Aug 21, 2025

·

Stayed 6 nights

The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.

8

Gary

Oct 2, 2024

·

Stayed 3 nights

Great location

10

Yanxy

May 24, 2023

·

Stayed 7 nights

Excellent location!

8

Alexa

Mar 20, 2025

·

Stayed 3 nights

Very close to most major attractions and good breakfast.

10

Catherine

Mar 19, 2025

·

Stayed 4 nights

Excellent emplacement pour visiter Vienne. Très central.

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10

Alla

Jun 10, 2024

·

Stayed 3 nights

Excellent location. Very convenient to walk around.

10

Geoff

Jun 15, 2025

·

Stayed 2 nights

Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!

10

Roger

Sep 24, 2024

·

Stayed 4 nights

I was at the Hotel Graben in Vienna for four days. The location just off St Stephen’s Square was extraordinary and access to the many museums within walking distance was very convenient.

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Dining

Breakfast is widely praised for its variety and quality, and many guests recommend the on-site Italian restaurant. A few found breakfast average, but overall dining feedback is positive.

Related guest reviews

10

Edouard et Florence

Feb 28, 2025

·

Stayed 4 nights

Excellente situation en plein centre de Vienne. Tout se fait à pied et le métro est à quelques minutes. Nous étions au 7ème étage sous les toits : chambre de taille réduite mais très propre. Petit déjeuner très bon et complet. Excellente adresse en plein centre de Vienne

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8

Kunio

May 26, 2024

·

Stayed 4 nights

朝食がとても美味しかった。

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10

Megan

Apr 15, 2025

·

Stayed 3 nights

We stayed at The Graben Hotel for 3 nights in April and we had a really good stay and would highly recommend. We were able to check in early as our room was available. The hotel is really conveniently located right in the centre of Vienna which made it walking distance to everywhere we wanted to visit and meant we could go back during the day. The staff were very helpful with advice and information for travelling around the city using public transport. We had breakfast included for our stay which made things much easier for us and there was a good choice of food available. The hotel also has an Italian restaurant which we ate at on the first night and the food was really good and the staff were very friendly.

10

SHANGUI

Mar 25, 2024

·

Stayed 7 nights

A pleasant stay in the Grand Hotel: Friendly reception, clean room and excellent breakfast.

10

Matthieu

Mar 23, 2025

·

Stayed 5 nights

Très bonne localisation centrale à proximité des attractions, restaurants, transports. Petit-déjeuner de qualité.

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10

Mary

Sep 27, 2025

·

Stayed 3 nights

This hotel is a few minutes from the Cathedral, in a central pedestrianised area, easy to walk to many of the places you would want to visit. Hotel amenities super clean. Restaurant if you want to eat there in the evening, recommended. Excellent breakfast options, good coffee! Very friendly staff. I would book again.

10

Shu Yan

Oct 20, 2024

·

Stayed 3 nights

Great breakfast

10

João Fernando

Feb 27, 2024

·

Stayed 5 nights

Estadia ótima. Localização excelente, próxima a catedral. O hotel possui um restaurante fantástico, com pratos mais direcionados a comida italiana. Os atendentes são muito solícitos e atenciosos. Gostamos muito.

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10

Lynette

Aug 18, 2024

·

Stayed 2 nights

This hotel was so centrally located! Only a few minutes to the Spanish Riding School and St. Peter's, where a concert was held. The breakfast buffet was included, and there was a wide variety of options. We also ate at the Italian restaurant on the premises, which was good. Lots of amenities in the bathroom, including Q-tips. I would definitely recommend this hotel.

8

Debra

Sep 29, 2023

·

Stayed 3 nights

Very convenient location with everything in walking distance. Rooms were a good size. Some of the staff very pleasant others not do much. We did eat at their Italian restaurant and it was good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $408	12 $234	13 $391	14 $390
15 $186	16 $198	17 $217	18 $391	19 $391	20 $391	21 $391
22 $256	23 $274	24 $367	25 $391	26 $271	27 $391	28
29 $403	30 $410

Su	Mo	Tu	We	Th	Fr	Sa
		1 $407	2 $391	3 $274	4	5
6 $391	7 $391	8 $387	9 $391	10 $374	11	12
13 $234	14 $391	15 $334	16 $391	17 $313	18 $391	19 $391
20 $379	21 $391	22 $391	23 $391	24 $391	25 $386	26 $386
27 $387	28 $391	29 $391	30 $391	31 $391

Graben Hotel

Prices for Graben Hotel

Monthly average prices

About this property

Location

Room options

Standard Single Room

Superior Room

Standard Double Room

Standard Double Room Single Use

Guest reviews of Graben Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Graben Hotel

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