Name: Hampton Suites Birmingham Hoover
Address: 4520 Galleria Blvd, Hoover, Birmingham, Alabama, United States of America, Birmingham, Alabama, US
Price range: US$106–US$469 per night
Rating: 8.83

What guests think

Guests of Hampton Suites Birmingham Hoover frequently praise very clean rooms, friendly service, and a convenient, safe location near restaurants, shopping, and the Galleria, with many also enjoying a generally satisfying, varied breakfast.

Room size and quiet are commonly appreciated, though mattress comfort is inconsistent, with several reports of hard, lumpy, or worn beds. Some guests mention dated finishes or maintenance issues like noisy or leaky AC, weak showers, musty odors, or wet carpets. Feedback on the pool and hot tub is mixed, and a few stays saw service hiccups such as slow room readiness, early housekeeping knocks, or billing errors. Overall, expect a clean, roomy stay with friendly staff and convenient access to Hoover attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed; some enjoyed a clean pool, while others reported a dirty or cloudy pool and a cold or dirty hot tub.

Related guest reviews

8

Megan

13 Jul 2025

·

Stayed 1 night

The room was small but enough for one night. The pool was cold but with the hot summer they was not an issue.

10

Lacona

24 Feb 2024

·

Stayed 2 nights

Our stay was amazing..we had the best service..the ladies at breakfast were amazing..very friendly..the check in was quick the receptionist was amazing…the hotel was clean..the breakfast was great..just need more meat options that’s not pork but other than that the overall stay was amazing..the jetted tub was a added bonus..We will be staying again

4

James

1 Sept 2024

·

Stayed 1 night

The wonderful lady that checked us in and let us get in the room early was awesome. Unfortunately, the rest of the stay was substandard. 1. The hotel did not have coffee in the lobby, which seems rather odd. 2. I asked to use a conference room or business center to take a test and I was told that unless I rent the room I am not allowed in it. The manager then proceeds to lock the room in insure that I didn't go in there. 3. The eggs at the breakfast bar had an odd taste that was unpleasant to say the least. This is the first bad experience that I have had at a Hampton Inn & Suites and I will not consider this location for future stays.

2

Colaundra

19 Mar 2025

·

Stayed 1 night

The jacuzzi was completely dirty. Called front desk manager wasn't there. Staff took my name and number and would call me back. Never called back. I called and I got a half hearted we will give you a $50 discount. The jacuzzi was THE ONLY reason i booked there. This ruined the entire night.

8

Chris

31 Aug 2024

·

Stayed 1 night

This property is fair but not the usual high quality for Hampton Suites. The access to the property and parking was not the best. The room was missing some amenities that we have come to expect. The breakfast was good but not great - the options were limited.

10

Kelly

4 May 2024

·

Stayed 1 night

It was a bit expensive. However, you get what you pay for and I mean this in such a great way. The location was safe, great food options nearby, etc. The guest services reps at check in and check out were friendly. No loud noise heard throughout the night, nice spacious rooms and bathroom. I didn’t notice any stains, dirt, etc. Hotels.com rates were cheaper than booking directly through the hotels website. Plenty of parking space also.

10

Tekeya

5 Jul 2025

·

Stayed 1 night

Nice cozy stay. Enjoyed the clean pool

10

Amanda

20 Mar 2023

·

Stayed 1 night

The hotel was very comfortable and the room was very spacious. I enjoyed my time away due to having such an amazing hotel room. The only thing that could make it better would be having a hot tub.

4

keri

23 Jan 2023

·

Stayed 1 night

Pool area was dirty, pool area was cloudy and hot tub was cold.

10

Andrette

20 Dec 2024

·

Stayed 2 nights

Fitness center had free weights, bike & treadmill, more than expected.

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Cleanliness

Reviews consistently highlight very clean rooms and public areas. A minority mention issues such as sticky floors, worn caulking, musty odors, wet carpets, or an unclean sofa bed sheet.

Related guest reviews

4

Crystal

11 Mar 2024

·

Stayed 2 nights

Location was good. Staff was friendly. We stayed in room 126 and the carpet was extremely wet throughout the entire room. The wall near the AC unit had a gap and you could see it was previously patched. The rainwater plus the AC condensation was coming into the room soaking the carpet. Maintenance had to come in and try to fix the issue, but it was wet our entire stay. It also smelled musty. Other than that, the hotel was decent. It was convenient to the interstate and mall/restaurants.

10

Christopher

17 Nov 2025

·

Stayed 1 night

Clean room

10

Shane

26 Nov 2025

·

Stayed 1 night

Check in was quick and the lady working was very informative about the area. Room was clean and everything worked well. I will stay here again when traveling

6

Ray

7 Apr 2025

·

Stayed 1 night

Room smelled bad. Very noisy. Shower head broken.

10

Scott

8 Sept 2025

·

Stayed 1 night

It was a very clean hotel great service at check in and at breakfast every was nice and helpful great location

6

Rey G

27 Mar 2023

·

Stayed 1 night

When I entered the room it had a bad smell. The air was not cool, the curtains were damaged, but the worst of all was when I opened the sofa bed, the bed sheet was covered in blood in many places. After complaining so that they would give me another room, the lady told me that they did not have anything available, that the only thing they could do was give me a clean sheet, pretending that I would change the sheet full of blood. I told her, that what I wanted was a new room. I told her, that I had to talk to my wife first. When I returned, she told me that a room had appeared. The other room they gave me was in good condition.

8

Rachel

29 Dec 2024

·

Stayed 1 night

The carpet was just extremely dirty other than that it was amazing

10

katina

23 Oct 2025

·

Stayed 1 night

Customer service was exceptional. The room was very clean and comfortable. I will definitely stay again.

8

cindy

11 Nov 2025

·

Stayed 2 nights

The room was clean. Bathroom floor sticky Breakfast was disappointing

10

Cheryl

1 Jan 2024

·

Stayed 1 night

Very clean. The staff was friendly and breakfast was very good with lots of choices.

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Rooms

Rooms are often spacious and quiet, good for families. Bed comfort is inconsistent and some décor feels dated.

Related guest reviews

10

Erik

30 Nov 2025

·

Stayed 1 night

The room was clean, spacious, and it was fun to have a personal message on the TV welcoming us for our stay. The staff was very friendly, and the breakfast buffet in the morning was excellent.

10

Aaron

8 Aug 2025

·

Stayed 1 night

We were only here for one night but we were very surprised how big our room was. Very nice area as well. The area was quiet, but the air conditioner was making a weird noise but other than that, we liked our stay and hotel. Also, super easy to watch TV and the streaming services were easy.

10

Candace

2 Sept 2024

·

Stayed 2 nights

We stayed over thr holiday weekend. The hotel was full but our room was quiet and clean. The staff was friendly. Breakfast is the standard fare. We noticed our room did not have a closet. Not an issue for us but something to be aware of you have a garment you want to hang up. The hotel is near I-20 and close to lots of restaurants and a shopping. I would recommend this hotel.

6

Mark

30 Aug 2024

·

Stayed 1 night

It was ok, but it's about time for a remodel.

10

Anna

20 Nov 2025

·

Stayed 1 night

Spacious room, friendly staff.

10

Sarah

23 Jun 2025

·

Stayed 1 night

Huge room for our family of 5. This is why we chose it. Location felt very safe. Breakfast options were outstanding and the staff was tremendously kind.

10

Pedro

19 Jul 2024

·

Stayed 1 night

Old and outdated but everything was clean and the staff were very nice and helpful. Needs a remodel and it would be 5 stars all the way through

4

Lisa

3 Sept 2024

·

Stayed 2 nights

Ive stayed there many times in the past and enjoyed my stay. However, this time the matress in my room was indented and lumpy from wear. I didn't sleep well because of the horrible matress. In the morning, when I politely told them about how uncomfortable I was and that it interfered with my sleep the response I received was unsatisfactory. The person on duty told me that all of the mattresses were like that and offered no resolution for the issue except for an extra blanket tp put in the indention. However, when I arrived back to the hotel at 9 pm the lady on duty did give me a different room. The matress in that room was better, but just okay. I wont stay there again.

10

Donald

12 Nov 2024

·

Stayed 1 night

We enjoyed our stay. Hotel was well maintained. Room was spacious and clean. Hotel is located near everything and felt safe. Front desk staff were extremely professional and friendly. Would definitely stay here again.

6

Margaret

23 May 2023

·

Stayed 1 night

The room was clean enough but seemed old and kinda musty, if that makes sense? The room was huge which was nice. Staff was very friendly. The beds were soooooo uncomfortable that we woke up sore. The hotel just needs to be updated.

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Service

Staff are widely described as friendly and helpful. Occasional problems include slow room readiness, early housekeeping knocks, and billing or key errors.

Related guest reviews

10

Erik

30 Nov 2025

·

Stayed 1 night

The room was clean, spacious, and it was fun to have a personal message on the TV welcoming us for our stay. The staff was very friendly, and the breakfast buffet in the morning was excellent.

10

Neal

2 Jan 2025

·

Stayed 1 night

The 1 thing that was not normal was the maid kmocked on the door before 8am to awe if she could clean the room.

4

James

1 Sept 2024

·

Stayed 1 night

The wonderful lady that checked us in and let us get in the room early was awesome. Unfortunately, the rest of the stay was substandard. 1. The hotel did not have coffee in the lobby, which seems rather odd. 2. I asked to use a conference room or business center to take a test and I was told that unless I rent the room I am not allowed in it. The manager then proceeds to lock the room in insure that I didn't go in there. 3. The eggs at the breakfast bar had an odd taste that was unpleasant to say the least. This is the first bad experience that I have had at a Hampton Inn & Suites and I will not consider this location for future stays.

10

Kristine

24 Nov 2025

·

Stayed 1 night

Staff was very friendly and helpful. Room was clean and breakfast was great.

10

Joanie

22 Aug 2025

·

Stayed 15 nights

Would definitely use this hotel again. My only complaint was it seemed to be an issue to get extra pillows. Had to ask multiple times and multiple people. Finally got some the next day. Then later that afternoon someone else brought more up. All in all definitely going on our family’s will stay at list.

4

Thomas

4 Apr 2024

·

Stayed 1 night

Enjoyed the location and property as whole. Unfortunately, room wasn't ready for a 30-min ahead of check-in time and wasn't ready until 4:10pm... 10-mins after check-in time. 6-days after using my debt/credit card for "incidentals"... my card was fraudulently charged $1100 in excess so had to cancel card and dispute charges. I hope this hasn't happened to anyone else.

8

Jennifer

21 Jul 2024

·

Stayed 2 nights

Staff were amazing from check-in to check-out and they were so friendly and welcoming.

10

Roy

2 Sept 2024

·

Stayed 1 night

Customer service was awesome

4

Cindy

22 Aug 2024

·

Stayed 1 night

Check in is 4:00, but our room wasn’t ready until 5:15.

10

Jonathan

29 Sept 2024

·

Stayed 1 night

The staff was overly nice and professional. Property is in great condition, an clean. Food in walking distance.

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Location

Location is convenient and generally feels safe, close to restaurants, shopping, the Galleria, and major roads, with easy access to Hoover Met.

Related guest reviews

10

James

22 Jul 2025

·

Stayed 1 night

Great nights sleep. Beds were comfortable. The location was close to everything.

8

Deborah

18 Nov 2024

·

Stayed 1 night

Proximity to shopping and activities.

10

Carolyn

22 Jul 2025

·

Stayed 1 night

This property is conveniently located near restaurants and Galleria. There was a variety of breakfast options.

8

Essence

24 Dec 2024

·

Stayed 1 night

Hotel is right off main road, near multiple restaurants and the galleria. Area is well populated and safe. Check in staff were nice and informative. Suite was spacious and clean. Provided onsite breakfast

10

Virginia

6 Jun 2025

·

Stayed 1 night

The property was clean and safe. There were a lot of dining options, a mall area, and additional shopping opportunities. It was also close to the highway. Staff was pleasant too.

10

Neal

13 Jun 2025

·

Stayed 3 nights

Great Location in Hoover Alabama..Close to dining and shopping. 10 minutes feom the Hoover Met baseball complex. We would stay there again.

10

Kelly

4 May 2024

·

Stayed 1 night

It was a bit expensive. However, you get what you pay for and I mean this in such a great way. The location was safe, great food options nearby, etc. The guest services reps at check in and check out were friendly. No loud noise heard throughout the night, nice spacious rooms and bathroom. I didn’t notice any stains, dirt, etc. Hotels.com rates were cheaper than booking directly through the hotels website. Plenty of parking space also.

10

joseph

3 May 2025

·

Stayed 1 night

Great area

10

Byron S.

16 Sept 2024

·

Stayed 1 night

Property is as beautiful as pictures online. Tone for our stay was set by the warm reception we received from the friendly employee at the check in counter. Enjoyed the mall & large selection of restaurant choices within minutes of the property.

10

Donald

12 Nov 2024

·

Stayed 1 night

We enjoyed our stay. Hotel was well maintained. Room was spacious and clean. Hotel is located near everything and felt safe. Front desk staff were extremely professional and friendly. Would definitely stay here again.

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Dining

Breakfast is generally praised for quality and variety, with several mentions of good options. A few guests found it disappointing or the options limited.

Related guest reviews

10

Keafur

14 Oct 2024

·

Stayed 1 night

The breakfast was great! The property was well manicured.

10

Erik

30 Nov 2025

·

Stayed 1 night

The room was clean, spacious, and it was fun to have a personal message on the TV welcoming us for our stay. The staff was very friendly, and the breakfast buffet in the morning was excellent.

4

James

1 Sept 2024

·

Stayed 1 night

The wonderful lady that checked us in and let us get in the room early was awesome. Unfortunately, the rest of the stay was substandard. 1. The hotel did not have coffee in the lobby, which seems rather odd. 2. I asked to use a conference room or business center to take a test and I was told that unless I rent the room I am not allowed in it. The manager then proceeds to lock the room in insure that I didn't go in there. 3. The eggs at the breakfast bar had an odd taste that was unpleasant to say the least. This is the first bad experience that I have had at a Hampton Inn & Suites and I will not consider this location for future stays.

10

Carolyn

22 Jul 2025

·

Stayed 1 night

This property is conveniently located near restaurants and Galleria. There was a variety of breakfast options.

10

Kristine

24 Nov 2025

·

Stayed 1 night

Staff was very friendly and helpful. Room was clean and breakfast was great.

10

Jerry

26 Nov 2025

·

Stayed 1 night

Great room! Friendly staff. Nice to be greeted with the name on the tv screen in the room. Breakfast did not disappoint. Would stay again!

10

Sarah

23 Jun 2025

·

Stayed 1 night

Huge room for our family of 5. This is why we chose it. Location felt very safe. Breakfast options were outstanding and the staff was tremendously kind.

10

Megan

5 Oct 2025

·

Stayed 2 nights

Clean and quiet Great breakfast

8

cindy

11 Nov 2025

·

Stayed 2 nights

The room was clean. Bathroom floor sticky Breakfast was disappointing

10

Virginia

6 Dec 2024

·

Stayed 1 night

The rooms were spacious, the breakfast was good, and the desk people were excellent.

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Month	Average price
January	US$130
February	US$128
March	US$135
April	US$140
May	US$157
June	US$161
July	US$142
August	US$147
September	US$151
October	US$188
November	US$144
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $133	17 $128	18 $254	19 $225
20 $118	21 $106	22 $120	23 $129	24 $107	25 $332	26 $360
27 $122	28 $121	29 $129	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $246	3 $246
4 $120	5 $120	6 $227	7 $274	8 $235	9 $404	10 $469
11 $120	12 $120	13 $123	14 $132	15 $121	16 $247	17 $246
18 $124	19 $124	20 $157	21 $182	22 $122	23 $306	24 $378
25 $124	26 $131	27 $202	28 $163	29 $134	30 $252	31 $257

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Studio, 1 King Bed, Accessible

Studio Suite, 1 King Bed, Jetted Tub

Studio, 2 Queen Beds, Accessible

King Studio

Studio, Accessible

Room, 1 King Bed, Accessible

King Study Mallview

Suite, 1 King Bed

Studio, Two Queen and One Sofa Bed

Two Queen Beds, Accessible

Room, 2 Queen Beds (Mall View)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Suites Birmingham Hoover

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Prices for upcoming dates