Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 10:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available for a fee, and arrangements should be made in advance.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

Where is the hotel located in relation to local attractions?

The hotel is located in Wollongong CBD, within a 15-minute walk of key attractions such as WIN Entertainment Centre and WIN Stadium, and approximately 1 mile from North Wollongong Beach.

Are children allowed to stay at the hotel?

Up to 2 children aged 4 years and younger can stay free when occupying the parent's or guardian's room using existing bedding.

Best Western City Sands Aparthotel in Wollongong

Average nightly price at Best Western City Sands by month, last 12 months (USD)
Month	Average price
January	$178
February	$190
March	$172
April	$174
May	$171
June	$177
July	$198
August	$210
October	$179
November	$170
December	$186

What guests think

At Best Western City Sands, travelers praise the scenic setting over the golf course with ocean views, spacious rooms, and friendly staff, while recurring notes mention dated areas, minor maintenance issues, and limited bedroom air-conditioning that can leave it warm.

The location is handy for the beach and city centre, and guests appreciate the on-site club, bar and restaurant, plus easy parking and in-room kitchenettes. Some reported early-morning noise from groundskeeping or events, occasional lift outages, and inconsistent housekeeping. Expect a comfortable, well-located stay with a few dated quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the on-site club, bar and restaurant, as well as easy parking and in-room kitchenettes. Several mentioned periods when the lift was out of order and that breakfast isn’t offered on-site.

Related guest reviews

10

Errol

Oct 9, 2025

·

Stayed 1 night

All good.Bar had good options.

10

Olivia

Apr 10, 2024

·

Stayed 1 night

Hotel, view and staff were amazing. Only thing I can say bad about this place was that the lift was out of order.

10

Kim

Feb 18, 2025

·

Stayed 1 night

We had a lovely one night stay at Best Western City Sands. Our room was clean and comfortable with the added bonus of an ocean and golf course view. Free parking at the hotel was also a bonus.

8

Roger

Sep 23, 2023

·

Stayed 1 night

Spacious 1 bedroom apartment with a kitchenette. Enjoyed the view over the golf course and ocean. Quiet and peaceful. Sliding doors from both the bedroom and living space open onto the balcony. No toaster in units and fridge was a mini size even for a bar fridge. Would stay again.

10

Megan

Dec 15, 2024

·

Stayed 1 night

Love the grounds, the parking and that the restaurant and bar were available. Our room was a bit dated and needs another TV and air conditioner but was roomy and comfortable. Will be back

10

Craig

Sep 18, 2025

·

Stayed 1 night

Great location, superb ocean view watching whales pass by from our balcony. Convenience of dining and cocktails in the lounge area. Highly recommend.

8

Alex

Dec 29, 2024

·

Stayed 1 night

The stay is good, but no breakfast offer for the stay. View is very nice, room size is big, walking distance to city centre.

8

steven

Feb 25, 2026

·

Stayed 1 night

Nice stay with a great view over the golf course to the ocean. open air parking but safe. nice bar downstairs. comfortable room with a basic kitchenette and A/C in the living area but not in the bedroom. overall a pleasant stay and we'd stay again.

8

Stephen

Aug 21, 2025

·

Stayed 2 nights

Hotel is showing its age in some areas, however the cleanliness was great and the location overall was excellent, restaurant was very good as well! we will be back

8

Michael

Mar 18, 2024

·

Stayed 2 nights

Mixed feelings. On arrival to property was told about lift being out-having to walk up fire stairs and, workmen hammering/drilling from 0800. Staff were excellent, area/bars were nice. Comfy bed n room.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe rooms as clean or spotless, but others report missed items or areas not properly cleaned.

Related guest reviews

6

Elizabeth

Oct 1, 2023

·

Stayed 1 night

This hotel is expensive for a room that was not clean. I booked for 3 and the 3rd adult had a poor quality fold out couch bed. That is something to tell upfront. The carpet had leftover chips under the coffee table and the room smelled stuffy on arrival. Reception was fantastic. View was fantastic. Parking good.

10

Michelle

Dec 6, 2025

·

Stayed 1 night

Lovely polite team members, room spotless, huge ,comfortable, location 💯

10

Lin

Jan 10, 2026

·

Stayed 1 night

Clean room, has a balcony.

10

Marea

Dec 9, 2023

·

Stayed 2 nights

Our apartment was very spacious. It was very clean and quiet up on the 3rd floor.

4

Daniel

Sep 23, 2023

·

Stayed 1 night

There was some sort of liquid splattered over the back of the bedroom door and shower screen. Pull out sofa was terrible

8

Nancy

Oct 24, 2025

·

Stayed 1 night

Overall this was an average stay. Our room did not have any towels and soap. View from the balcony was lovely.

4

Glenda

Oct 12, 2023

·

Stayed 1 night

Poor lighting in bathroom, shower tap dangerously lose, no small tables in lounge, dirty sliding door, childs hand marks not cleaned off, child lock left on air con. Poor water flow at bathroom sink. Carpet needs replacing.

8

Júlia

Jan 5, 2026

·

Stayed 7 nights

Bit outdated but location is good and friendly staff. Room wasn’t very clean with some dark stains on door and ceiling. Double glazed doors would be good for early golf starts.

10

Fiona

Aug 16, 2025

·

Stayed 1 night

Check-in quick and easy - front counter staff very helpful. Great location - room clean and tidy. Will stay again.

10

William

Dec 13, 2025

·

Stayed 1 night

Spacious & clean room. Hotel accommodated for my late arrival (late check-in) and early checkout. Thank you

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with balconies and sweeping golf-course and ocean views. Some feel dated, bedroom air-conditioning is often missing, and a few mention dim or harsh lighting or uncomfortable sofa beds.

Related guest reviews

8

Con

Nov 2, 2025

·

Stayed 1 night

Spacious room with great view

8

Stephen

Feb 27, 2024

·

Stayed 2 nights

comfortable, lounge, living area, large bathroom, minimal amenities, main bedroom queen bed, very uncomfortable and hot in the bedroom as the air-conditioner does not filter through to that room

10

Sharon

Apr 13, 2023

·

Stayed 5 nights

Harsh lighting throughout. Not set up for the modern tourist or remote worker with regard to power outlets, USB ports, hubs etc.

8

Melissa

Jun 22, 2025

·

Stayed 1 night

The ocean view was spectacular room was spacious but it would have been better to have a harder mattress

6

Kristie

Jan 26, 2023

·

Stayed 1 night

Great location! But too hot in bedroom AC only in lounge room, no full length mirror and mirror in lounge room was behind the TV. No furniture on balcony. Could do with upgrade

6

Andrew

Nov 18, 2025

·

Stayed 1 night

The room (suite) we had is now quite dated and needs to be decorated Paint peeling in bathroom Shower very weak pressure Carpet was missing in parts But…..The view is perfect

4

Glenda

Oct 12, 2023

·

Stayed 1 night

Poor lighting in bathroom, shower tap dangerously lose, no small tables in lounge, dirty sliding door, childs hand marks not cleaned off, child lock left on air con. Poor water flow at bathroom sink. Carpet needs replacing.

10

Paul

Jun 8, 2025

·

Stayed 2 nights

Stay was amazing. Beds were way too soft and then the pillows were quite hard. Apart from that the stay was great!

10

Joyce

Oct 10, 2024

·

Stayed 2 nights

Excellent view, with golf course in front and the sea beyond. Lights are not bright enough in the whole apartment.

8

Paula

Jan 29, 2024

·

Stayed 2 nights

Stunning views overlooking the golf course and the beach. The pull out couch was very uncomfortable. And there was a party downstairs on the Saturday night which kept us awake. But overall it was great.

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AI-generated summary based on recent guest reviews

Service

Staff are consistently described as friendly, helpful and accommodating, with praise for check-in and restaurant teams. An isolated comment noted an unfriendly front desk experience.

Related guest reviews

10

John

Jul 23, 2023

·

Stayed 2 nights

Great water views from our room. Staff were friendly, helpful and professional.

10

Nancy

Aug 25, 2024

·

Stayed 1 night

We were looking for a comfortable night for the family. The 2 bedroom apartment was perfect. The staff were very friendly. We had room service from the restaurant and it was excellent. We would stay again.

6

Christine

Jan 15, 2023

·

Stayed 19,372 nights

It was only ok for the price it was not up to what we paid, front staff on desk not friendly or welcoming, that’s the first impression you get when you check in

10

Paula

Feb 18, 2025

·

Stayed 1 night

Mary at the front desk was exceptionally helpful. We needed some help and she went above and beyond. Thank you Mary!!

8

Júlia

Jan 5, 2026

·

Stayed 7 nights

Bit outdated but location is good and friendly staff. Room wasn’t very clean with some dark stains on door and ceiling. Double glazed doors would be good for early golf starts.

10

Fiona

Aug 16, 2025

·

Stayed 1 night

Check-in quick and easy - front counter staff very helpful. Great location - room clean and tidy. Will stay again.

8

Dona

Oct 27, 2025

·

Stayed 3 nights

The view was amazing staff and food brilliant

10

William

Dec 13, 2025

·

Stayed 1 night

Spacious & clean room. Hotel accommodated for my late arrival (late check-in) and early checkout. Thank you

10

Paul

Dec 5, 2024

·

Stayed 1 night

The staff were fantastic. We very much enjoyed our stay. Will look at staying there next time we are in the Gong.

10

Lucinda

Feb 3, 2025

·

Stayed 1 night

Staff very helpful and friendly

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AI-generated summary based on recent guest reviews

Location

Scenic setting beside the golf course and close to the beach, CBD, WIN Entertainment Centre and restaurants. Many found it quiet and walkable.

Related guest reviews

10

Zhongfang

Nov 10, 2025

·

Stayed 1 night

Great golf resort, excellent views from the room, easy access to down town Wollongong. Didn't get a change to have a round at the golf course, definitely next time!

10

Bachitter

Oct 25, 2023

·

Stayed 3 nights

It is just 5 minutes walk to the beach, park, restaurants and shops . Best sun rise view from the balcony. Great experience. Ticks all the boxes .

10

Dany

Oct 28, 2025

·

Stayed 3 nights

Was great location

10

Michael

Oct 27, 2024

·

Stayed 1 night

Great location to Win Event centre

10

Jiayi

Jan 27, 2025

·

Stayed 1 night

Nice location, generous room space. Fantastic choice for family trip! Strongly recommend!

10

John

May 12, 2025

·

Stayed 2 nights

Fantastic location and views. Easy walk into the main part of Wollongong.

8

John

Dec 1, 2024

·

Stayed 2 nights

Close proximity to restaurants and shopping

8

David

Aug 27, 2024

·

Stayed 1 night

quiet location, reasonably priced.

8

Matthew

Sep 14, 2023

·

Stayed 3 nights

Well located Hotel on southern side of Wollongong CBD and close to beach.

8

Mrs Suzanne

Jan 30, 2025

·

Stayed 2 nights

The Location is something else, fantastic view across the Golf Course to the Sea. Staff very friendly and helpful.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar receive positive feedback for good meals, drinks and room service. A few guests noted the lack of an on-site breakfast.

Related guest reviews

10

Errol

Oct 9, 2025

·

Stayed 1 night

All good.Bar had good options.

10

Stephen

Jun 13, 2024

·

Stayed 1 night

Great motel, staff friendly views from room impressive. Meal from bistro excellent. Will stay again.

10

Nancy

Aug 25, 2024

·

Stayed 1 night

We were looking for a comfortable night for the family. The 2 bedroom apartment was perfect. The staff were very friendly. We had room service from the restaurant and it was excellent. We would stay again.

10

Megan

Dec 15, 2024

·

Stayed 1 night

Love the grounds, the parking and that the restaurant and bar were available. Our room was a bit dated and needs another TV and air conditioner but was roomy and comfortable. Will be back

10

Craig

Sep 18, 2025

·

Stayed 1 night

Great location, superb ocean view watching whales pass by from our balcony. Convenience of dining and cocktails in the lounge area. Highly recommend.

10

Sandy

Dec 24, 2022

·

Stayed 19,350 nights

Perfect location with an amazing view of the ocean. Food was great from the restaurant too. Would definitely stay again.

8

Alex

Dec 29, 2024

·

Stayed 1 night

The stay is good, but no breakfast offer for the stay. View is very nice, room size is big, walking distance to city centre.

8

Dona

Oct 27, 2025

·

Stayed 3 nights

The view was amazing staff and food brilliant

8

Stephen

Aug 21, 2025

·

Stayed 2 nights

Hotel is showing its age in some areas, however the cleanliness was great and the location overall was excellent, restaurant was very good as well! we will be back

8

Jessica

Dec 26, 2022

·

Stayed 19,347 nights

Restaurant was great over looking the golf course, room was not bad.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $198	14 $343
15 $119	16 $157	17 $133	18 $159	19 $149	20 $234	21 $359
22 $433	23	24 $159	25 $162	26	27 $300	28 $342
29 $153	30 $179

Su	Mo	Tu	We	Th	Fr	Sa
		1 $183	2 $166	3 $318	4 $269	5 $376
6	7 $153	8 $186	9 $157	10 $153	11 $210	12 $286
13 $185	14 $142	15 $147	16 $149	17 $209	18 $228	19
20 $211	21 $186	22 $209	23 $186	24 $186	25 $342	26 $391
27 $284	28 $209	29 $186	30 $186	31 $670

Best Western City Sands

Prices for Best Western City Sands

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About this property

Location

Room options

Economy Single

Double Room, Double Bed

Economy, Double Bed

Suite, Queen Bed

Apartment

Superior, King Bed

Suite, Double Bed

Double Room, 2 Single Beds

Double Room

Guest reviews of Best Western City Sands

Who stays here?

What guests think

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